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Did A Retailer Make You Buy Accessories With Your iPhone 5? – Consumerist
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One person dispatched to purchase an iPhone 5 from Sprint reports that anyone who wanted to buy the new Apple gadget was also required to buy an accessory package.</p> <p><a href="http://news.consumerreports.org/electronics/2012/09/sprint-store-requires-our-shopper-to-buy-iphone-5-accessories--or-no-sale.html?EXTKEY=I91ECON&CMP=OTC-ConsumeristLinks" target="_blank" target="_blank">Our colleagues down the hall explain:</a></p> <blockquote><p>[The secret shopper] was offered (read: forced to buy) a choice of six bundles at different price levels, starting at $84 and going up to $698; each price reflects a 20 percent discount. In the lowest-priced bundle, which our shopper bought, is a commuter case, screen protector, and dual car charger (pictured).</p></blockquote> <p><img data-attachment-id="640" data-permalink="https://consumerist.com/2012/09/28/did-a-retailer-make-you-buy-accessories-with-your-iphone-5/iphone-5-accessories-thumb-598xauto-5348/" data-orig-file="../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg?w=1060" data-orig-size="598,436" data-comments-opened="0" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":""}" data-image-title="iPhone-5-accessories-thumb-598xauto-5348" data-image-description="" data-medium-file="../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg?w=1060?w=300" data-large-file="../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg?w=1060?w=598" class="alignleft size-full wp-image-640" title="iPhone-5-accessories-thumb-598xauto-5348" src="../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg%3Fw=1060" alt="" srcset="../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg 598w, ../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg?w=150 150w, ../../../../consumermediallc.files.wordpress.com/2012/09/iphone-5-accessories-thumb-598xauto-5348.jpeg?w=300 300w" sizes="(max-width: 598px) 100vw, 598px" /></p> <p>We know that a lot of our readers are Apple fans excited about the new model. Did you encounter similar mandatory purchases at Sprint or elsewhere? We don’t have an open comments section right now, but <a href="mailto:tips@consumerist.com">please write to us if you have.</a> </p> <p>Sprint insists that this isn’t corporate policy, but a Sprint authorized retailer is allowed to require anything it likes. A Sprint corporate store… not so much. A Sprint rep told Consumer Reports: “That is not a Sprint corporate policy (at all!) but if the store was an indirect dealer (with or without Sprint branding) they can do their own thing.”</p> <p><strong>UPDATE: </strong>Reader Luke wrote in with this experience:</p> <blockquote><p>I was set to buy an iPhone 5 and was confirmed by a manager that I could get a 16g.<br /> When it’s my turn to buy they show me all the accessories to buy, I state that I want just the phone. Magically the only phone available is the 64g version.</p> <p>I look to the person who was behind me (also now buying 2 phones, and a ton of accessories) she has 2 16g phones and the sprint Manager told me she got the last two phones.</p> <p>I inquired why someone behind me was able to get two phones and I wasn’t able to get one.</p> <p>The manager claimed that the other customer was purchasing a package that included the phone, case, charger and invisishiled. As I didn’t want the package I wasn’t eligible for the phone.</p></blockquote> <p><a href="http://news.consumerreports.org/electronics/2012/09/sprint-store-requires-our-shopper-to-buy-iphone-5-accessories--or-no-sale.html?EXTKEY=I91ECON&CMP=OTC-ConsumeristLinks" target="_blank" target="_blank">Sprint store requires our shopper to buy iPhone 5 accessories—or no sale</a> [Consumer Reports]</p> <blockquote><p>Want more consumer news? Visit our parent organization,<strong> <a href="https://www.consumerreports.org/cro/index.htm" target="_blank" target="_blank">Consumer Reports</a></strong>, for the latest on scams, recalls, and other consumer issues.</p></blockquote> <footer class="lf-post-footer"> <div class="lf-post-meta"> <p><span class="lf-post-footer--dates">9.28.12</span>By <span class="author vcard"><span class="fn"><a href="../../../../author/consumerlaura/index.html" title="Posts by Laura Northrup" class="author url fn" rel="author">Laura Northrup</a><a href="https://twitter.com/lnorthrup" title="lnorthrup" class="twitter"><i class="fa fa-twitter"></i>@lnorthrup</a></span></span></p><p class="lf-post-tags"><a href="../../../../tag/sprint/index.html" rel="tag">sprint</a> <a href="../../../../tag/accessories/index.html" rel="tag">accessories</a> <a href="https://consumerist.com/tag/mandatory-purchases/" rel="tag">mandatory purchases</a> <a href="../../../../tag/iphone-5/index.html" rel="tag">iphone 5</a></p> </div> </footer> </div> </article><!-- .lf-post --> <div class="wpcom-related-posts widget widget_related_posts" id="wpcom-related-posts-629"> <div class="widget-wrap cs-related clearfix"> <h3>Related</h3> <ul> <li> <a href="../../../../tag/harder-than-it-should-be/index.html" class="cs-tag" rel="tag"> harder than it should be </a> <a href="../../../../2016/09/22/samsung-galaxy-note-7-owners-report-phone-exchange-program-not-going-so-well/index.html"> <div class="cs-related-image-cover" style="background-image: url(../../../../consumermediallc.files.wordpress.com/2016/09/b7_note7_black_blue_2p2.jpg%3Fw=360&);"></div> <span class="cs-related-title">Samsung Galaxy Note 7 Owners Report Phone Exchange Program Not Going So Well</span> </a> </li> <li> <a href="../../../../tag/carrier-subsidies/index.html" class="cs-tag" rel="tag"> carrier subsidies </a> <a href="../../../../2015/06/05/att-no-longer-offering-2-year-contracts-on-iphone-through-apple-stores/index.html"> <div class="cs-related-image-cover" style="background-image: url(../../../../consumermediallc.files.wordpress.com/2012/06/applestore4.jpg%3Fw=360&);"></div> <span class="cs-related-title">AT&T No Longer Offering 2-Year Contracts On iPhone Through Apple Online Store</span> </a> </li> <li> <a href="../../../../tag/id-lease-that-for-a-dollar-after-a-trade-in-with-conditions/index.html" class="cs-tag" rel="tag"> i'd lease that for a dollar (after a trade-in with conditions) </a> <a href="../../../../2015/09/24/sprint-leasing-iphone-6s-for-1month-with-iphone-6-trade-in/index.html"> <div class="cs-related-image-cover" style="background-image: url(../../../../consumermediallc.files.wordpress.com/2015/09/iphone6s.png);"></div> <span class="cs-related-title">Sprint Leasing iPhone 6S For $1/Month With iPhone 6 Trade-In</span> </a> </li> <li> <a href="../../../../tag/new-year-new-phone/index.html" class="cs-tag" rel="tag"> new year... new phone </a> <a href="../../../../2017/09/12/heres-the-stuff-you-really-want-to-know-about-apples-new-iphones/index.html"> <div class="cs-related-image-cover" style="background-image: url(../../../../consumermediallc.files.wordpress.com/2017/09/screen-shot-2017-09-12-at-1-57-37-pm.png%3Fw=360&);"></div> <span class="cs-related-title">Here’s The Stuff You Really Want To Know About Apple’s New iPhone 8 And iPhone X</span> </a> </li> <li> <a href="../../../../tag/well-now-what/index.html" class="cs-tag" rel="tag"> well now what </a> <a href="../../../../2016/09/23/whats-going-wrong-with-samsung-galaxy-note-7-exchanges-and-what-you-can-do/index.html"> <div class="cs-related-image-cover" style="background-image: url(../../../../consumermediallc.files.wordpress.com/2016/09/b7_note7_black_blue_2p2.jpg%3Fw=360&);"></div> <span class="cs-related-title">What’s Going Wrong With Samsung Galaxy Note 7 Exchanges — And What You Can Do</span> </a> </li> </ul></div></div><div class="navigation next-previous-post"> <div class="alignleft"> <a href="../tim-cook-sorry-our-ios6-maps-service-isnt-really-so-great-maybe-try-google/index.html"> <span class="pagination-previous-label">Previous </span> Tim Cook: Sorry Our iOS6 Maps Service Isn’t Really So Great… Maybe Try Google? </a> </div> <div class="alignright"> <a href="../kickstarter-puts-the-kibosh-on-crowdfunding-hardware-that-doesnt-exist-yet/index.html"> <span class="pagination-next-label">Next </span> Kickstarter Puts The Kibosh On Crowdfunding Hardware That Doesn’t Exist Yet </a> </div> </div><div class="after-post-ad"><div id="text-5" class="widget widget_text"><div class="widget-wrap"> <div class="textwidget"></div> </div></div> </div><!-- end .after-post-ad --></div></div><script type='text/javascript'> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-10697639-1']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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