腾讯客服-腾讯视频专区

<!DOCTYPE html> <html> <head> <meta name="Keywords" content="腾讯客服,qq客服,腾讯游戏客服,qq游戏客服,腾讯客服电话,腾讯在线客服, qq在线客服,qq人工客服,腾讯人工客服, 微信客服,王者荣耀,微信,LOL,英雄联盟,DNF,CF,穿越火线,微信公众号,微信公众平台"/> <meta name="Keywords" content="腾讯客服成立于2002年，承接了腾讯集团的所有业务的海量用户服务，一直以来致力于依托先进的互联网技术，致力于通过建设多元化特色渠道，智能化解决用户问题，同时传递用户心声，助力产品优化体验，成为业界领先的互联网客服团队。"/> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="Keywords" content="腾讯客服,qq客服,腾讯游戏客服,qq游戏客服,腾讯客服电话,腾讯在线客服, qq在线客服,qq人工客服,腾讯人工客服, 微信客服,王者荣耀,微信,LOL,英雄联盟,DNF,CF,穿越火线,微信公众号,微信公众平台" /> <meta http-equiv="Content-Language" content="zh-cn" /> <meta name="robots" content="all" /> <meta name="author" content="Tencent-OUI" /> <meta name="Copyright" content="Tencent" /> <meta name="description" content="腾讯客服成立于2002年，承接了腾讯集团的所有业务的海量用户服务，一直以来致力于依托先进的互联网技术，致力于通过建设多元化特色渠道，智能化解决用户问题，同时传递用户心声，助力产品优化体验，成为业界领先的互联网客服团队。" />  <script type="text/javascript"> var KF = {}; var _speedMark = new Date(); </script> <script type="text/javascript" src="//js.aq.qq.com/js/aq_common.js"></script> <link rel="stylesheet" type="text/css" href="//kf-ui.cdn-go.cn/pc-kf-v8/latest/css/style-v7-main.css"> <link rel="stylesheet" type="text/css" href="/newindex/assets/css/style-m-login.css"> <link rel="stylesheet" type="text/css" href="//kf-ui.cdn-go.cn/pc-kf-v8/latest/css/style-header.css"> <script type="text/javascript" src="/portal_index/js/pc_feedback.js"></script> <script> setTimeout(() => { window.createToolbar && window.createToolbar(); }, 1000); </script> <style> .hunyuan-qrcode { display: block; width: 100px; height: 100px; background: url('https://kf.qq.com/img/hunyuan.png') no-repeat; background-size: 100px 100px } .yuanbao-qrcode { display: block; width: 100px; height: 100px; background: url('https://kf.qq.com/img/yuanbao.png') no-repeat; background-size: 100px 100px } .icon-yuan::before { content: "\e716"; font-size: 17px !important; } html,body { background: #fff !important; } .main { min-height: calc(100vh - 263px) !important; padding-top: 0 !important; } .footer-new { background: #F5F8FC !important; padding: 20px 0 !important; text-align: center; font-size: 12px; color: #969CA3 !important; border-top: none !important; } .main .cont_container .faq_cont_container .faq_cont_list .questionList dl dd { border-bottom: 1px solid rgba(0,0,0,0.08) !important; padding-top: 16px; padding-bottom: 16px; margin-bottom: 0 !important; } .main .cont_container .faq_cont_container .faq_cont_list .questionList dl dd a { color: #1C2129 !important; font-size: 16px !important; font-weight: 400; line-height: 22px; } .main .cont_container .faq_cont_container .faq_cont_list .questionList dl dd a:hover { color: #1764FF !important; } .main .cont_container .faq_cont_container .faq_cont_list .questionList dl dd a:active { color: #1764FF !important; } .kf-header.-activescoll { box-shadow: none !important; border: 1px solid rgba(0, 0, 0, 0.08); } .kf-header.-activescoll .header-inner { height: 78px !important; } .kf-header .logo { width: 230px !important; } .logo_divider { width: 1px; height: 14px; background: #D9D9D9; top: 50%; left: 254px; position: absolute; -webkit-transform: translate(0, -50%); transform: translate(0, -50%); } .logo_divider.right { left: auto; right: 120px; } .kf-header .notice { left: 278px !important; margin-left: 0 !important; } .kf-header .notice .txt { font-size: 18px !important; color: #1C2129 !important; padding-left: 21px !important; } .icon-notice::before { content: '' !important; } .kf-header .notice .icon-notice { width: 18px; height: 18px; background-image: url('https://kf-ui.cdn-go.cn/weapp-image/latest/portal_main/pc_kf/svgs/svg-13.svg'); background-size: 100% 100%; margin-right: unset !important; } .kf-header .kf_mod_searchBox { top: 50%; right: 144px; width: 300px; position: absolute; -webkit-transform: translate(0, -50%); transform: translate(0, -50%); } .kf_mod_searchBox .searchBar { background: #F5F8FC !important; border-radius: 4px !important; } .kf_mod_searchBox .searchBar input { border: none !important; padding-left: 16px !important; } .kf_mod_searchBox .searchBar button { color: #B0B3B8 !important; background: #F5F8FC !important; } .kf-banner { width: 100%; height: 120px; padding-top: 80px; background-size: 100% 100%; background-color: #F0F5FF; } .kf-header .header-inner { width: 1280px !important; } .banner-inner { width: 1280px; height: 100%; margin: 0 auto; position: relative; } .banner-img { position: absolute; top: 0; left: 0; height: 100%; z-index: 9; } .banner-product_logo { height: 100px; position: absolute; top: 10px; left: 0; z-index: 99; } .banner-product_logo img { height: 100%; } .main .container { padding: 10px 0 !important; width: 1280px !important; } .main .aside_container .faq_kinds_aside .faq_kinds li dl { background-color: unset !important } .main .aside_container .faq_kinds_aside .faq_kinds li .iconfont { right: 20px; top: 19px; left: unset !important; } .main .aside_container .faq_kinds_aside .faq_kinds li .iconfont::before { content: '' !important; } .icon-minus { width: 16px; height: 16px; background-image: url('https://kf-ui.cdn-go.cn/weapp-image/latest/portal_main/pc_kf/svgs/svg-01.svg'); transform: rotate(90deg); transition: transform .4s; } .icon-plus { width: 16px; height: 16px; background-image: url('https://kf-ui.cdn-go.cn/weapp-image/latest/portal_main/pc_kf/svgs/svg-01.svg'); transform: rotate(0deg); transition: transform .4s; } .main .aside_container { width: 320px !important; margin-left: 0 !important; border: none !important; } .main .cont_container { width: 960px !important; margin-right: 0 !important; } .main .cont_container .faq_cont_container { border: none !important; } .content_divider { width: 1px; height: 100%; background: rgba(0, 0, 0, 0.08); position: absolute; left: 321px; top: 0; bottom: 0; } .main .aside_container .faq_kinds_aside .faq_kinds li { border-bottom: unset !important; } .main .aside_container .faq_kinds_aside .faq_kinds li a { font-size: 18px !important; color: #1C2129; text-indent: unset !important; margin-left: 20px; cursor: pointer; cursor: hand; padding: 14.5px 0; height: unset !important; line-height: unset !important; font-weight: 500; } .main .aside_container .faq_kinds_aside .faq_kinds li dl dd a { font-size: 16px !important; padding: 16px 0; height: unset !important; line-height: unset !important; font-weight: 400; } .main .aside_container .faq_kinds_aside .faq_kinds li a.current { background-color: unset !important; color: #1764FF !important; font-weight: 600; } .main .aside_container .faq_kinds_aside .faq_kinds li a:hover { color: #1764FF !important; } .main .aside_container .faq_kinds_aside .faq_kinds li a:active { color: #1764FF !important; } .main .aside_container .faq_kinds_aside .faq_kinds li dl dd { margin-left: 20px; border-left: 1px solid #1764FF66; } .main .cont_container .faq_cont_container .faq_cont_list { padding: 0 60px !important; } .main .cont_container .faq_cont_container .faq_cont_list .questionList { margin-top: unset !important; margin-bottom: unset !important; } .main .cont_container .details_cont_container .details_cont_list h1 { font-size: 30px !important; padding: 18px 0; border-bottom: 1px solid rgba(0, 0, 0, 0.08); margin-bottom: 20px !important; line-height: 42px; } .main .cont_container .details_cont_container .showQuestion { display: none; } .faq_crumb { padding: 16px 60px; line-height: 22px; height: 22px; } .faq_crumb .crumb_category { font-size: 14px; color: #969CA3; } .faq_crumb .crumb_category:hover { color: #1764FF; } .faq_crumb .crumb_split_img { width: 16px; height: 16px; margin-left: 6px; margin-right: 6px; position: relative; top: -4px; } .faq_crumb .crumb_title { font-size: 14px; color: #1C2129; } #tools_list { display: none !important; } .kf-header .login .kf-btn-frame .kf-btn { background: #1764FF !important; min-width: 96px !important; font-size: 16px !important; font-weight: 600 !important; padding: 8px 0 !important; line-height: 24px !important; border: none !important; } .kf-header .login .kf-btn-frame .kf-btn::after { display: none; } .kf_mod_searchBox .searchBar button:before { content: ''; background-image: url('https://kf-ui.cdn-go.cn/weapp-image/latest/portal_main/pc_kf/svgs/svg-06.svg'); width: 20px; height: 20px; display: block; } .kf_mod_searchBox .searchBar button { width: 20px !important; margin-right: 16px; } .kf_mod_searchBox .searchBar input::placeholder { color: #B0B3B8; } .no_menu .aside_container, .no_menu .content_divider { display: none; } .no_menu .cont_container { width: 1280px !important; } #product_tip { display: none !important; } b { font-weight: bold !important; } </style> <title>腾讯客服-腾讯视频专区</title> </head> <body> <div id="web_login" style="display: none;"></div> <div class="kf-header -absolutetop -activescoll"> <div class="header-inner"> <h1 class="logo"><a href="/" target="_blank" data-kftag="home.kf" class="link-logo">腾讯客服</a></h1> <div class="logo_divider"></div> <div id="announce_id" class="notice"> </div> <div class="logo_divider right"></div> <div class="kf_mod_searchBox"> <div class="searchBar"> <input type="text" class="search" id="kf_search_index_key" SearchSuggest="true" accesskey="/" autocomplete="off" placeholder="请输入产品或相关问题" /> <input id="kf_search_index_key_hidden" type="hidden"/> <button class="iconfont icon-search" id="kf_search_index_btn"></button> </div> <div class="search_key_suggest" id="kf_search_index_key_suggest" style="display: none"> </div> </div> <div class="login kf-login-wrap"> <div class="avater" style="display:none;"> <img class="user-avater kf-login-btn" src="//imgcache.qq.com/bossweb/service/v8/img/user.png" alt=""> <div class="state " style="display:none"> <i class="iconfont-header user-state-iconfont"></i> </div> <i class="dot kf-dot" style="display:none;"></i> <div class="dropdown-list" style="display:none;"> <div class="dropdown-item login-name"> <span class="nick-name"></span> </div> <div class="dropdown-item logout-item" data-kftag="home.logout"> <span class="left"><img src="//imgcache.qq.com/bossweb/service/v8/img/out.png" /></span> <div class="right"><span>退出</span></div> </div> </div> </div> <div class="kf-btn-frame"> <span class="kf-btn kf-head-login-btn kf-login-btn" style="display:none;" data-kftag="home.login">登录</span> <div class="loginTips" id="loginTitle" style="display:none;"> <p>请您登录账户！</p> <p>让我们为您提供更多贴心服务</p> <a id="notLogin" href="javascript:void(0);">随便逛逛</a> </div> </div> </div> </div> </div> <div class="kf-banner"> <div class="banner-inner"> <div class="banner-product_logo" id="banner_url"> </div> <img class="banner-img" src="https://kf-ui.cdn-go.cn/weapp-image/latest/portal_main/pc_kf/imgs/img-05.png"/> </div> </div> <input type="hidden" name="product" id="pro_code" value="A1630" /> <input type="hidden" name="product" id="is_hot" value="1" />  <div class="main"> <div class="container"> <div class="aside_container"> <div class="faq_kinds_aside"> <ul class="faq_kinds" id="menu_list"> </ul> </div> </div> <div class="content_divider"></div> <div class="cont_container"> <div class="faq_cont_container"> <div class="faq_cont_list"> <div class="tip" id="product_tip"> </div> <div class="hotQuestion questionList" id="faqlist"> </div> <div id="tools_list"> </div> </div> </div> <button class="btn-gray" id="getMore" style="display: none">查看更多</button> </div> </div> </div>  <div class="layer-new" style="display: none;"> <div class="layer-box"> <div class="box-img"> <i class="code-img" id="kfGzhQrcode"></i> </div> <div class="box-txt"> <p>关注微信公众号</p> <p>向腾讯客服提问</p> </div> </div> </div> <div class="footer-new" id="copyright"></div>  <script type="text/javascript" src="//imgcache.qq.com/bossweb/service/js/jquery-1.9.1.min.js"></script> <script type="text/javascript" src="/static/js/includepingjs.js"></script> <script src="/static/lib/util.js" type="text/javascript"></script> <script type="text/javascript" src="/static/layer/layer.js"></script> <script type="text/javascript" src="/static/module/kf_login_tools.js"></script> <script type="text/javascript" src="/static/js/kf_pc_ping.js"></script>  <script type="text/javascript" src="//imgcache.qq.com/bossweb/unikf/js/md5.js"></script> <script type="text/javascript" src="/js/xmlDeal.js"></script> <script type="text/javascript" src="/js/ajaxDeal.js"></script> <script type="text/javascript" src="/static/lib/sea.js"></script> <script type="text/javascript" src="/static/module/qq_wx_login.js"></script>  <script type="text/javascript"> seajs.config({ paths: { 'module': '/static/module/', 'js': '/static/js/' } }); // document.domain = 'qq.com'; seajs.use("module/kf_search_new", function (a) { $(document).ready(function () { a.init(); }) }); // v7版本登录及头部 // seajs.use("module/kf_login_new",function(a){ // $(document).ready(function(){ // a.init(); // }) // }); // v8版本登录及头部 seajs.use("module/kf_head_v8", function (a) { $(document).ready(function () { a.init(); window.$relogin = function() { a.init(); } }) }); seajs.use("module/kf_right_menu", function (b) { $(document).ready(function () { b.gotop(); }) }); seajs.use("module/kf_announce_new", function (b) { $(document).ready(function () { b.announce(); }) }); </script> <script type="text/javascript" > $(window).scroll(function() { if($(this).scrollTop() > 75){ $('.header').addClass('header-scroll'); } else { $('.header').removeClass('header-scroll'); } }); seajs.use("module/kf_creat_product",function(a){ $(document).ready(function(){ a.cartProduct(); }) }); </script> </body> </html>

CINXE.COM

腾讯客服-腾讯视频专区