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We aim to inspire the world by showing it's possible to simultaneously deliver happiness to customers, employees, vendors, shareholders, partners, and the community in a long-term, sustainable way. We’re so good at delivering happiness and WOW, we often get letters from customers asking us to create an airline or run the IRS. It all stems from an avid commitment to our Core Values. Beware of Recruiting Fraud and Fraudulent Job Offers Online scammers are known to target job seekers by posing as hiring companies through email, text and/or social media. The U.S. Federal Trade Commission (FTC) has posted an educational website where job seekers can learn how to spot this type of fraud, protect themselves and report suspicious activity. Click here for more information. Zappos posts our open job sites on our Careers web page. A job opening described in an email or website that does not also appear on our Careers page is likely not legitimate. No employment candidate is ever required to pay any money as a part of the job application or hiring process. In addition, the Zappos recruiting process involves in person and/or video interviews in most cases, and Zappos will not extend a job offer and request a background check until after this interview process is complete. While we may use a third-party service for recruiting, Zappos’ recruiting staff sends email communications to employment candidates from “@zappos.com” email accounts only. Any initial communication that states it is from a Zappos employee sent via text or from an email that does not use a “@zappos.com” address should be assumed to be fraudulent. 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