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 <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/why-trend-micro.html" aria-hidden="false">Why Trend Micro</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Why Trend Micro</div> <a class="leaf-button color-d71920" href="/en_us/about/why-trend-micro.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/customer-stories.html" aria-hidden="false">Customer Success Stories</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Customer Success Stories</div> <a class="leaf-button color-d71920" href="/en_us/about/customer-stories.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/content/trendmicro/en_us/about/human-connections" aria-hidden="false">The Human Connection</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">The Human Connection</div> <a class="leaf-button color-d71920" href="/content/trendmicro/en_us/about/human-connections" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/industry-recognition.html" aria-hidden="false">Industry Accolades</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Industry Accolades</div> <a class="leaf-button color-d71920" href="/en_us/about/industry-recognition.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/partners/alliance-partners.html" aria-hidden="false">Strategic Alliances</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Strategic Alliances</div> <a class="leaf-button color-d71920" href="/en_us/partners/alliance-partners.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> </ul> </li> <li> <div class="label branch"> <a class="menu-link" href="/en_us/about/compare.html" aria-hidden="false">Compare Trend Micro</a> </div> <ul class="branch nav-item-2">  <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare.html" aria-hidden="false">Compare Trend Micro</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Compare Trend Micro</div> <p class="copy" tabindex="-1">See how Trend outperforms the competition</p> <a class="leaf-button color-d71920" href="/en_us/about/compare.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-crowdstrike.html" aria-hidden="false">vs. Crowdstrike</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Crowdstrike</div> <p class="copy" tabindex="-1">Crowdstrike provides effective cybersecurity through its cloud-native platform, but its pricing may stretch budgets, especially for organizations seeking cost-effective scalability through a true single platform</p> <a class="leaf-button color-d71920" href="/en_us/about/compare/trend-vs-crowdstrike.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-microsoft.html" aria-hidden="false">vs. Microsoft</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Microsoft</div> <p class="copy" tabindex="-1">Microsoft offers a foundational layer of protection, yet it often requires supplemental solutions to fully address customers' security problems</p> <a class="leaf-button color-d71920" href="/en_us/about/compare/trend-vs-microsoft.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/compare/trend-vs-palo-alto-networks.html" aria-hidden="false">vs. Palo Alto Networks</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">Trend Micro vs. Palo Alto Networks</div> <p class="copy" tabindex="-1">Palo Alto Networks delivers advanced cybersecurity solutions, but navigating its comprehensive suite can be complex and unlocking all capabilities requires significant investment</p> <a class="leaf-button color-d71920" href="/en_us/about/compare/trend-vs-palo-alto-networks.html" aria-hidden="false">Let's go</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> </ul> </li> <li> <div class="label branch"> <a class="menu-link" href="/en_us/about.html" aria-hidden="false">About Us</a> </div> <ul class="branch nav-item-2">  <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about.html" aria-hidden="false">About Us</a> </div> <ul class="leaf nav-item-leaf">  <li class="desktop-leaf-child"> <div class="desktop-leaf-child-text"> <div class="title">About Us</div> <a class="leaf-button color-d71920" href="/en_us/about.html" aria-hidden="false">Learn more</a> </div> <div class="leaf-image"> </div> </li> </ul> </li> <li> <div class="label leaf"> <a class="menu-link" href="/en_us/about/trust-center.html" aria-hidden="false">Trust Center</a> </div> <ul class="leaf nav-item-leaf">  <li 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display:block; } } </style>  <section class="TEArticle" role="main" > <section class="articleContent"> <div class="articleContainer"><div class="smallArticleInfoContainer"><div class= "articleSmallDetail authorLine"><i class="fa fa-user-circle-o" aria-hidden="true"></i>  Analysis by: </span>Sabrina Lei Sioting</div><div style="margin-bottom: 40px;"><hr></div></div><div class="malwareHeader"><div class="headerLeft"><div class="entityHeader"><strong>ALIASES:</strong><p>TrojanSpy:Win32/Ursnif.gen!F (Microsoft), Backdoor.Win32.Agent.bwci (Kaspersky), Mal/Emogen-Y (Sophos), Win32/Spy.Ursnif.A (Eset)</p></div><div class="entityHeader"><strong><i class="fa fa-server" aria-hidden="true"></i>  PLATFORM:</strong><p>Windows 2000, Windows XP, Windows Server 2003</div></div> <div class="headerRight"><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-unlock-alt" aria-hidden="true"></i>  OVERALL RISK RATING:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-bullseye" aria-hidden="true"></i>  DAMAGE POTENTIAL:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/high.jpg" title="HIGH"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-bolt" aria-hidden="true"></i>  DISTRIBUTION POTENTIAL:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div><div class="entityHeader"><div class = "labelRating"><strong><i class="fa fa-user-secret" aria-hidden="true"></i>  REPORTED INFECTION:</strong></div><div class ="ratingImage"><img src="/vinfo/imgFiles/low.jpg" title="LOW"></div><div style="clear:both;"></div></div> <div class="entityHeader"><img src="/vinfo/imgFiles/legend.jpg" class="legend"><div class='clear'></div></div></div></div><div style="clear:both"></div><div class="iconDetails" style="border-top: 1px solid #ddd;"><ul><li style="width: 32%;border-right: 1px solid #ddd;"><img src="/vinfo/imgFiles/backdoor.png"><br>Threat Type: Backdoor </li><li><img src="/vinfo/imgFiles/no.png"><br>Destructiveness: No</li><li><img src="/vinfo/imgFiles/encrypted.png"><br>Encrypted: Yes </li><li class="noborder" style="border: 0px;"><img src="/vinfo/imgFiles/in-the-wild.png"><br>In the wild: Yes </li></ul></div><div class="mainArticleContainer"><section class="details-single"> <section class="accordion" style="margin-left:-10px; margin: 0 auto;"><div class="articleHeader top-articleHeader"><div class="pane-title"> <p><i class="fa fa-chevron-circle-down" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-binoculars" aria-hidden="true"></i>   OVERVIEW</h2> </div> </div> <div id="listDesc"class="pane"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Infection Channel: </span> Downloaded from the Internet, Dropped by other malware</div></div><p>This backdoor arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.</p><p>It executes commands from a remote malicious user, effectively compromising the affected system.</p></p></div><div class="articleHeader"><div class="pane-title"> <p><i class="fa fa-chevron-circle-down" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-file-text-o" aria-hidden="true"></i>   TECHNICAL DETAILS</h2> </div> </div> <div id="listDesc"class="pane" ><div class = "malwareHeaderDetail"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>File Size: </span> 198,581 bytes</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>File Type: </span> , EXE</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Memory Resident: </span> Yes</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Initial Samples Received Date: </span> 05 Oct 2012</div></div><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Payload: </span> Steals information, Compromises system security</div></div></div><p><b>Arrival Details</b></p><p>This backdoor arrives on a system as a file dropped by other malware or as a file downloaded unknowingly by users when visiting malicious sites.</p><p><b>Installation</b></p><p>This backdoor drops the following copies of itself into the affected system: <ul><li>%User Profile%\nah_{4 random characters}.exe</li></ul><p>(Note: <i>%User Profile%</i> is the current user's profile folder, which is usually C:\Documents and Settings\{user name} on Windows 2000, XP, and Server 2003, or C:\Users\{user name} on Windows Vista and 7.)</p></p><p>It adds the following mutexes to ensure that only one of its copies runs at any one time: <ul><li>xmas_mutex</li></ul></p><p><b>Autostart Technique</b></p><p>This backdoor adds the following registry entries to enable its automatic execution at every system startup: <p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion\Run<br>nah_Shell = "%User Profile%\nah_{4 random characters}.exe"</p></p><p><b>Other System Modifications</b></p><p>This backdoor adds the following registry entries as part of its installation routine: <p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_reserv = "{BLOCKED}13.106 "</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_forms = "/system/prinimalka.py/forms"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_options = "/system/prinimalka.py/options"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_command = "/system/prinimalka.py/command"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_file = "/system/prinimalka.py/cookies"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_ss = "/cgi-bin/trash.py"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_pstorage = "/cgi-bin/trash.py"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_certs = "/cgi-bin/trash.py"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion<br>nah_opt_idproject = "000055"</p><p class=quote>HKEY_CURRENT_USER\SOFTWARE\Microsoft\<br>Windows\CurrentVersion"<br>nah_opt_pauseopt = "1200"</p></p><p><b>Backdoor Routine</b></p><p>This backdoor executes the following commands from a remote malicious user: <ul><li>Archive and upload file(s)</li><li>Capture screenshot</li><li>Clear cookies</li><li>Download and Execute other files</li><li>List running process</li><li>Reboot the affected system</li><li>Steal certificates and cookies</li><li>Update/Download a configuration file</li><li>Upload a log file which contains stolen information</li></ul></p><p>It connects to the following URL(s) to send and receive commands from a remote malicious user: <ul><li>http://{BLOCKED}3.2/system/prinimalka.py/command </li></ul></p><p><b>Stolen Information</b></p><p>This backdoor sends the gathered information via HTTP POST to the following URL: <ul><li>http://{BLOCKED}3.2/system/prinimalka.py/forms </li></ul></p><p><b>NOTES: </b><br/><p>It checks the existence of the following registry key:<br> <p class=quote> HKEY_CURRENT_USER\Software\Classes\FirefoxHTML\shell\open\command</p> <p>If it exists, it gets the folder location of <i>firefox.exe</i> and creates the following file:<br> <ul> <li>{folder location}\chrome\amba.jar </ul> <p>Oncethe file mentioned above is executed, it drops the following file:<br> <ul><li>{folder location}\chrome\amba.js - detected as JS_URSNIF.DJ</ul> <p>It also modifies the following file to point to <i>amba.jar</i>:<br> <ul><li>{folder path}\chrome\browser.manifest</li></ul> <p>It injects itself into all running processes to remain memory-resident except for the following processes:<br> <ul> <li>svchost.exe <li>[System Process] <li>System <li>smss.exe <li>winlogon.exe <li>lsass.exe <li>avp <li>csrss.exe <li>services.exe </ul> <p>It hooks the following API calls to hide its behavior on the affected system: <br> <ul> <li>CreateProcessA <li>CreateProcessW <li>FindFirstFileA <li>FindNextFileA <li>FindFirstFileW <li>FindNextFileW <li>RegEnumValueA <li>RegEnumValueW </ul> <p>It hooks the following API calls to search for network traffic for a predetermined HTML elements:<br> <ul> <li>InternetCloseHandle <li>InternetQueryDataAvailable <li>InternetReadFile <li>InternetReadFileExA <li>HttpSendRequestA <li>HttpSendRequestW <li>HttpOpenRequestW <li>HttpOpenRequestAl </ul> <p>It attempts to steal sensitive online banking information, such as user names and passwords from the following financial institutions:<br> <ul> <li>trade <li>schwab <li>fidelity <li>paypal <li>wamu bank <li>wellsfargo <li>suntrust <li>usaa <li>wachovia </ul> <p>It does this by injecting certain HTML codes to the site.</p></div><div class="articleHeader"><div class="pane-title current"> <p><i class="fa fa-chevron-circle-up" aria-hidden="true"></i></p> <h2 id="descHeader"><i class="fa fa-puzzle-piece" aria-hidden="true"></i>   SOLUTION</h2> </div></div> <div id="listDesc"class="pane showpane"><div class = "malwareHeaderDetail"><div class='malwareHeader'><div class='labelHeader'><span class='labelTag'>Minimum Scan Engine: </span> 9.200</div></div></div><div><p><b>Step 1</b></p><p>Before doing any scans, Windows XP, Windows Vista, and Windows 7 users must <a href="https://www.trendmicro.com/vinfo/us/security/definition/system-restore" target="_blank">disable <i>System Restore</i></a> to allow full scanning of their computers.</p></div><div><p><b>Step 2</b></p><p>Remove the malware/grayware file dropped/downloaded by BKDR_URSNIF.SM <ul> JS_URSNIF.DJ </ul></p></div><div><p><b>Step 3</b></p><p><div><p>Since this malware cannot be removed in normal and safe mode, it is necessary to restart using the Windows Recovery Console. To restart the system using the Windows Recovery Console: </p> <p>• On Windows XP and Server 2003 systems:</p> <ol><li>Click Start>Run. In the Open input box, type <b>secpol.msc</b> and press Enter.</li> <li>In the left panel, double-click <i>Local Policies>Security Options</i>.</li> <li>In the right panel, double-click <i>Recovery Console: Allow floppy copy and access to all drives and folders</i>.</li> <li>Select <i>Enabled</i> and click OK.</li> <li>Insert the Windows Installation CD into the CD drive, then restart your computer.</li> <li>When prompted, press any key to boot from the CD.</li> <li>On the main menu, type <b>r</b> to go to the Recovery Console.</li> <li>Type the number that corresponds to the drive and directory that contains Windows (usually C:\WINDOWS) and press Enter.</li> <li>Type the Administrator password and press Enter.</li> <li>In the input box, type the following then press Enter:<br> <b>SET AllowAllPaths = TRUE<br>del %User Profile%\nah_{4 random characters}.exe</b></li> <li>Type <b>exit</b> and press Enter to restart the system normally.</li> </ol> <p>• On Windows Vista and 7 systems:</p> <ol> <li>Insert your Windows Installation DVD in the DVD drive, then Press the restart button.</li> <li>When prompted, press any key to boot from the DVD.</li> <li>Depending on your Windows Installation DVD, you might be required to select the installation language. Then on the Install Windows window, choose your language, locale, and keyboard layout or input method. Click Next, then click <i>Repair your computer</i>.</li> <li>Select <i>Use recovery tools that can help fix problems starting Windows.</i> Select your installation of Windows. Click Next.</li> <li>If the Startup Repair window appears, click Cancel, Yes, then Finish.</li> <li>In the System Recovery Options window, click Command Prompt.</li> <li>In the Command Prompt window, type the following then press Enter: <br> <b>del %User Profile%\nah_{4 random characters}.exe</b><br>(Note: In Windows 7, all local drives will be assigned one more than normal. For example, the C: drive becomes D:.)</li> <li>Type <b>exit</b> and press Enter to close the Command Prompt window.</li> <li>Click Restart to restart the system normally. </li></ol> </div></p></div><div><p><b>Step 4</b></p><p> Delete this registry value <div id="Step4"><span onclick='javascript: learnMore("Step4-close","Step4Info","Step4");' title="This step allows you to delete the registry value created by the malware." style='cursor:pointer;color:#5091CD;'> [ Learn More ]</span></div><div id="Step4-close" style="display:none"><span onclick='javascript: learnMore("Step4-close","Step4Info","Step4");' title="Close " style='cursor:pointer;color:#5091CD;'>[ back ]</span></div> <p><b><font color="red">Important:</font></b> Editing the <i>Windows Registry</i> incorrectly can lead to irreversible system malfunction. Please do this step only if you know how or you can ask assistance from your system administrator. Else, check this <a href="http://support.microsoft.com/kb/256986/EN-US/" target="_blank">Microsoft article</a> first before modifying your computer's registry.</p>  <font face=Arial><span style=font-size: 12px;></font><ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run</i><ul style='list-style-type:circle'><li><b>nah_Shell = "%User Profile%\nah_{4 random characters}.exe"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_reserv = "{BLOCKED}13.106"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_forms = "/system/prinimalka.py/forms"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_options = "/system/prinimalka.py/options"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_command = "/system/prinimalka.py/command"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_file = "/system/prinimalka.py/cookies"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_ss = "/cgi-bin/trash.py"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_pstorage = "/cgi-bin/trash.py"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_certs = "/cgi-bin/trash.py"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion</i><ul style='list-style-type:circle'><li><b>nah_opt_idproject = "000055"</b><br></ul><li>In <i>HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion"</i><ul style='list-style-type:circle'><li><b>nah_opt_pauseopt = "1200"</b><br></ul></ul></span></font><div id="Step4Info" style="display:none; padding:10px; border: dotted 1px Gray; "> <p><i>To delete the registry value this malware created:</i></p> <ol> <li>Open Registry Editor. To do this, click Start>Run, type <i>regedit</i> in the text box provided, then press Enter.</li> <li> In the left panel of the Registry Editor window, double-click the following:<br> HKEY_CURRENT_USER>SOFTWARE>Microsoft>Windows>CurrentVersion>Run </li><li> In the right panel, locate and delete the entry:<br> <b>nah_Shell = "%User Profile%\nah_{4 random characters}.exe"</b> </li><li> In the left panel of the Registry Editor window, double-click the following:<br> HKEY_CURRENT_USER>SOFTWARE>Microsoft>Windows>CurrentVersion </li><li> In the right panel, locate and delete the entry:<br> <b>nah_opt_reserv = "{BLOCKED}13.106"</b> </li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_forms = "/system/prinimalka.py/forms"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_options = "/system/prinimalka.py/options"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_command = "/system/prinimalka.py/command"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_file = "/system/prinimalka.py/cookies"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_ss = "/cgi-bin/trash.py"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_pstorage = "/cgi-bin/trash.py"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_certs = "/cgi-bin/trash.py"</b></li><li>Again In the right panel, locate and delete the entry:<br> <b>nah_opt_idproject = "000055"</b></li><li> In the left panel of the Registry Editor window, double-click the following:<br> HKEY_CURRENT_USER>SOFTWARE>Microsoft>Windows>CurrentVersion" </li><li> In the right panel, locate and delete the entry:<br> <b>nah_opt_pauseopt = "1200"</b> </li> </li><li>Close Registry Editor.</li></ol> </div></p></div><div><p><b>Step 5</b></p><p>Search and delete this file <div id="Step5"><span onclick='javascript: learnMore("Step5-close","Step5Info","Step5");' title="This step allows you to search and delete the file dropped or downloaded by this malware/grayware." style='cursor:pointer;color:#5091CD;'> [ Learn More ]</span></div><div id="Step5-close" style="display:none"><span onclick='javascript: learnMore("Step5-close","Step5Info","Step5");' title="Close " style='cursor:pointer;color:#5091CD;'>[ back ]</span></div> There may be some files that are hidden. Please make sure you check the <i>Search Hidden Files and Folders</i> checkbox in the "More advanced options" option to include all hidden files and folders in the search result. {folder location}\chrome\amba.jar<div id="Step5Info" style="display:none; padding:10px; border: dotted 1px Gray; ">  <p><i>To manually delete a malware/grayware file from an affected system:</i></p> <p>• For Windows 2000, Windows XP, and Windows Server 2003:</p> <ol><li>Right-click <i>Start</i> then click <i>Search...</i>.</li> <li>In the left panel, click <i>All Files</i>. <li>In the <i>Named</i> input box, type the following:<br> <b>{folder location}\chrome\amba.jar</b></li> <li>In the <i>Look In</i> drop-down list, select <i>My Computer</i> then press <i>Enter</i>.</li> <li>Once located, select the file then press <i>SHIFT+DELETE</i> to delete it.</li> </ol> <p>• For Windows Vista and Windows 7 users:</p> <ol> <li>Click <i>Start>Computer</i>.</li> <li>In the <i>Search</i> input box, type the following:<br> <b>{folder location}\chrome\amba.jar</b></li> <li>Once located, select the file then press <i>SHIFT+DELETE</i> to delete it.<br> <b>*Note:</b> Read the <a href="http://support.microsoft.com/kb/977380" target="_blank">following Microsoft page</a> if these steps do not work on Windows 7.</li> </ol> </div></p></div><div><p><b>Step 6</b></p><p>Scan your computer with your Trend Micro product to delete files detected as BKDR_URSNIF.SM. If the detected files have already been cleaned, deleted, or quarantined by your Trend Micro product, no further step is required. You may opt to simply delete the quarantined files. Please check this <a href="https://esupport.trendmicro.com/en-us/home/index.aspx" target="_blank">Knowledge Base page</a> for more information.</p></div><div><p><b>Step 7</b></p><p>Restore deleted/modified files and/or registry entries from backup <p><b>*Note:</b> Only Microsoft-related files/keys/values will be restored. If this malware/grayware also deleted registry keys/values related to programs that are not from Microsoft, please reinstall those programs on your computer.</p> <ul>{folder path}\chrome\browser.manifest </ul><div></div></p></div><br/><a id="surveylink1" href="http://www.zoomerang.com/Survey/WEB22CWQU9N2PR" target="_blank" rel="floatbox" rev="width:595 height:600 scrollbar=yes">Did this description help? 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