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Freshservice: solução ITSM e ESM com tecnologia de IA | Freshworks

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class="sc-ace17a57-0 fXrtqy"><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/platform/" tabindex="0" data-submenulabel="Visão geral" data-navlabel="Plataforma" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Visão geral</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/platform/integrations/" tabindex="0" data-submenulabel="Integrações" data-navlabel="Plataforma" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" 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none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><button class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 dglrlR kemQmI sc-3636cfe3-0 kWtEjG sublink-button css-oqhls0" tabindex="0" type="button" role="none" aria-label="Watch on-demand">Watch on-demand<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" 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hMwAcz"><a href="https://www.freshworks.com/br/customers/" tabindex="0" data-submenulabel="Histórias de clientes" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Histórias de clientes</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://community.freshworks.com/" tabindex="0" data-submenulabel="Comunidade" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Comunidade</span><span font-size="16" class="sc-b323b31-0 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class="sc-b323b31-0 eeQryB"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/support/" tabindex="0" data-submenulabel="Suporte" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Suporte</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 buDNyn"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Empresa</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 faNlXb GSFYq"><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/br/company/about/" tabindex="0" data-submenulabel="Quem somos" data-navlabel="Recursos" class="sc-f0622e46-0 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data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Carreiras</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/company/partners/" tabindex="0" data-submenulabel="Parceiros" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Parceiros</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li><li height="auto" class="sc-6293d692-0 hMwAcz"><a href="https://www.freshworks.com/theworks/" tabindex="0" data-submenulabel="Insights e tendências" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Insights e tendências</span><span font-size="16" class="sc-b323b31-0 eeQryB"></span></div></div></a></li></ul></div></div><div class="sc-ace17a57-0 kILqLL"><div width="unset" class="sc-ace17a57-0 fXrtqy"><span font-size="24" font-weight="semiBold" class="sc-b323b31-0 dTglAG">Tendências</span><ul class="sc-ace17a57-0 sc-322e3e9e-1 dJNjBn GSFYq"><li height="100%" class="sc-6293d692-0 bTqxOQ"><a href="https://www.freshworks.com/campaigns/ai-customer-service/?utm_source=HomepagePromoCard&amp;utm_medium=website&amp;utm_campaign=ThisIsRealAI&amp;utm_content=landingpage#" tabindex="0" data-submenulabel="Suporte ao cliente com IA" data-navlabel="Recursos" class="sc-f0622e46-0 wBFVg"><div height="100%" display="none" class="sc-ace17a57-0 gYGwZc"><div width="284px" class="sc-ace17a57-0 hxHiUJ"><div class="sc-ace17a57-0 biWRWd"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271120%27%20height=%27644%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&amp;w=1200&amp;q=75 1x, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&amp;w=3840&amp;q=75 2x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F188eae4364f38e41%2Foriginal%2FAI-summit-Nav.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div><span font-size="18" font-weight="semiBold" class="sc-b323b31-0 dufICl">Suporte ao cliente com IA</span><span font-size="16" class="sc-b323b31-0 eeQryB">Suporte omnichannel orientado por IA que é fácil de implementar, usar e expandir.</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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MuiButton-containedPrimary MuiButton-sizeMedium MuiButton-containedSizeMedium sc-605460f-0 sc-605460f-1 kPwYVO boKbzG sc-3636cfe3-0 kWtEjG css-1izyz4z" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/br/freshservice/signup/" aria-label="Experimente grátis">Experimente grátis</a><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css 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cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-3636cfe3-0 kWtEjG css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/br/freshservice/demo-request/" aria-label="Marque uma demonstração">Marque uma demonstração<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div></div></div></div></section><section id="fwfshomepagetrustbarbranding" data-target-id="fwfshomepagetrustbarbranding" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div width="100%" class="sc-6293d692-0 kHZKxH"><div class="sc-6293d692-0 cesBpT"><span class="sc-b323b31-0 cKwkkb">TEMOS A CONFIANÇA DE MAIS DE 68.000 EMPRESAS DO MUNDO TODO</span></div><div height="50px" class="sc-6293d692-0 gCnXgh"><div class="sc-6293d692-0 sc-98a7b32d-1 hiKbrZ epSvVP"></div></div></div></div></section><section id="fwfreshserviceinpagenav" data-target-id="fwfreshserviceinpagenav" width="100%" class="sc-ace17a57-0 sc-fe753677-1 hAIjRh xitcV"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe hdoJUs"><div id="in-page-nav" class="sc-6293d692-0 sc-ba72a5a9-0 fBKdRX hnUYDQ"><div class="sc-ace17a57-0 sc-ba72a5a9-1 cfLoyf cmgdiq"></div><ul class="sc-ace17a57-0 sc-ba72a5a9-2 iTgLYZ Lkplr"><li id="CfopCJz7zCOaSlypOE3r7" cursor="pointer" class="sc-6293d692-0 buxcXw"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" font-weight="bold" aria-label="" class="sc-e5af17da-0 kfzxTP">Visão geral</a></li><li id="2YAnhCpg8HUITVJ6Q8XrVO" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Recursos</a></li><li id="6GxUh2sYX55bJC8dLDLM6P" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Integrações</a></li><li id="6QomOQ2Lvmr2Q6LJxAi5OI" cursor="pointer" class="sc-6293d692-0 jvMuZm"><a role="none" tabindex="0" cursor="pointer" width="max-content" display="block" text-decoration="none" font-size="18" aria-label="" class="sc-e5af17da-0 jUUCEY">Depoimentos</a></li></ul></div></div></section><section id="fwfreshserviceheadingoverview" data-target-id="fwfreshserviceheadingoverview" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 lgncjb"><div class="sc-ace17a57-0 fHDANn"><div class="sc-ace17a57-0 cuxKJz"><h2 class="sc-4555ca6a-0 eYkskr">Transformação digital para qualquer empresa</h2><div font-size="18" class="sc-ace17a57-0 la-DdqW"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Transforme a TI de centro de custos em geradora de valor com uma plataforma unificada e poderosa, automações que economizam seu tempo e colaboração dinâmica, tudo otimizado por IA. </p></div></div></div></div></div></section><section id="fwfreshserviceswitchback1" data-target-id="fwfreshserviceswitchback1" width="100%" class="sc-ace17a57-0 sc-fe753677-1 djKhYz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gOsbuI"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">OPERAÇÕES DE ATENDIMENTO</span><h2 class="sc-4555ca6a-0 eYkskr">Unifique a TI e aumente o desempenho da sua empresa</h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Hoje, a TI é o motor dos negócios e também do atendimento, de forma que a automação das operações contribui para a eficiência dos funcionários e atendentes e ajuda a assegurar a continuidade dos negócios. Reunindo equipes e ferramentas, você pode reduzir gastos e complexidade e aumentar a satisfação da central de atendimento à liderança executiva.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM jOAFtg"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%273608%27%20height=%272336%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F68b77a5170e01730%2Foriginal%2FSwitchback-01.webp&amp;w=3840&amp;q=75 1x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F68b77a5170e01730%2Foriginal%2FSwitchback-01.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwfreshserviceswitchback2" data-target-id="fwfreshserviceswitchback2" width="100%" class="sc-ace17a57-0 sc-fe753677-1 eghAkD"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 jUoNJ"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">FRESHSERVICE COM IA</span><h2 class="sc-4555ca6a-0 eYkskr">IA integrada = eficiência turbinada, experiência otimizada</h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Aumente a eficiência das equipes, sistemas e processos com a IA integrada. Economize tempo com consultas de rotina automatizadas e autoatendimento. Receba insights sobre o desempenho e aumente a produtividade com sugestões para conversas.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM gvikIb"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%273608%27%20height=%272336%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F290040438f5eb255%2Foriginal%2FSwitchback-02.webp&amp;w=3840&amp;q=75 1x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F290040438f5eb255%2Foriginal%2FSwitchback-02.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwfreshserviceswitchback3" data-target-id="fwfreshserviceswitchback3" width="100%" class="sc-ace17a57-0 sc-fe753677-1 fnzITz"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-ace17a57-0 gOsbuI"><div class="sc-ace17a57-0 gAyOa"><span class="sc-b323b31-0 hBtsTr">FLUXOS DE TRABALHO + AUTOMAÇÃO</span><h2 class="sc-4555ca6a-0 eYkskr">O poder da produtividade</h2><div font-size="18" class="sc-ace17a57-0 sc-66e0f8ae-1 jlPbeZ gbgdJp"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">O Freshservice economiza seu tempo com automações sem código: basta arrastar e soltar. Os principais fluxos de trabalho de integrações também estão inclusos e assumem tarefas de baixo valor agregado, resolvem problemas, colaboram e comunicam-se melhor, com ainda mais ganho de eficiência para o futuro.</p></div></div><div aria-hidden="false" class="sc-6293d692-0 sc-66e0f8ae-0 eXUoqM jOAFtg"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 fVyvuC"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%273608%27%20height=%272336%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F39458e4a20f1230a%2Foriginal%2FSwitchback-03.webp&amp;w=3840&amp;q=75 1x" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F39458e4a20f1230a%2Foriginal%2FSwitchback-03.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" loading="lazy"/></noscript></span></div></div></div></div></section><section id="fwfreshservicecardgridcapabilities" data-target-id="fwfreshservicecardgridcapabilities" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gnVQtl"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><h2 class="sc-4555ca6a-0 eYkskr">Recursos</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Automatize, otimize, organize e faça muito mais, com mais velocidade e facilidade do que nunca. </p><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW"><a href="https://www.freshworks.com/freshservice/product-updates/" rel="" target="" aria-label="https://www.freshworks.com/freshservice/product-updates/" class="sc-e5af17da-0 kidpF">Confira as novidades</a></p></div></div></div><div class="sc-ace17a57-0 sc-cf5e5b21-0 chqiHG eAkGwL"><a href="https://www.freshworks.com/br/freshservice/ai-itsm/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Freddy AI</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Ofereça autoatendimento para os clientes, soluções mais rápidas para os atendentes e informações completas para os gerentes.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/br/freshservice/it-collaboration/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Omnichannel</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Mensagens de texto, e-mails, tíquetes ou Teams: o Freshservice reúne todos esses canais na mesma visualização.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/br/freshservice/it-service-management" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">ITSM</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Gestão de atendimento integrada, eficiência com IA e automação e informações completas para gerentes.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/br/freshservice/itom" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">ITOM </h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Consolide, colabore e resolva com rapidez usando uma solução unificada e turbinada pela IA. </p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/br/freshservice/itam/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">ITAM</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Veja em tempo real: hardware, software e SaaS em um CMDB com atualização automática</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/br/freshservice/it-modernization/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="0%" height="" class="sc-6293d692-0 sc-3a0af50c-0 knQNYc jtqyTJ"></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Modernização de TI</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Automatize e simplifique suas operações de TI, reduza tarefas repetitivas e tome decisões baseadas em dados. </p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a></div></div></div></section><section id="fwfreshservicecardgridintegrations" data-target-id="fwfreshservicecardgridintegrations" width="100%" class="sc-ace17a57-0 sc-fe753677-1 TcDJe"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eBXXls"><div class="sc-ace17a57-0 bHsGXB"><div class="sc-ace17a57-0 cZzumZ"><span class="sc-b323b31-0 hBtsTr">CONECTE. SIMPLIFIQUE. AMPLIE.</span><h2 class="sc-4555ca6a-0 eYkskr">Integrações do Freshservice</h2><div font-size="18" class="sc-ace17a57-0 faQoGN"><p class="sc-5159831f-0 sc-b0fbbdb9-2 tSOdx bMOyxW">Integre o Freshservice com aplicativos empresariais em nuvem ou no local, com complexidade mínima, acelerando a geração de valor e a produtividade. </p><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-1vrt8wo:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-1vrt8wo:hover{background-color:transparent;}}.css-1vrt8wo.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-1vrt8wo:focus{outline:2px solid;}.css-1vrt8wo:hover{cursor:pointer;}.css-1vrt8wo:hover{color:#5B00CC;}</style><style data-emotion="css oqhls0">.css-oqhls0{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;position:relative;box-sizing:border-box;-webkit-tap-highlight-color:transparent;background-color:transparent;outline:0;border:0;margin:0;border-radius:0;padding:0;cursor:pointer;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;vertical-align:middle;-moz-appearance:none;-webkit-appearance:none;-webkit-text-decoration:none;text-decoration:none;color:inherit;font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#8512E0;min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 0.05);font-size:1.125rem;line-height:28px;padding-top:10px;padding-bottom:10px;color:#8512E0;padding:0px;}.css-oqhls0::-moz-focus-inner{border-style:none;}.css-oqhls0.Mui-disabled{pointer-events:none;cursor:default;}@media print{.css-oqhls0{-webkit-print-color-adjust:exact;color-adjust:exact;}}.css-oqhls0:hover{-webkit-text-decoration:none;text-decoration:none;background-color:rgba(133, 18, 224, 0.04);}@media (hover: none){.css-oqhls0:hover{background-color:transparent;}}.css-oqhls0.Mui-disabled{color:rgba(0, 0, 0, 0.26);}.css-oqhls0:focus{outline:2px solid;}.css-oqhls0:hover{cursor:pointer;}.css-oqhls0:hover{color:#5B00CC;}</style><a class="MuiButtonBase-root MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium MuiButton-root MuiButton-text MuiButton-textPrimary MuiButton-sizeMedium MuiButton-textSizeMedium sc-605460f-0 sc-605460f-1 ccebJB kemQmI sc-3636cfe3-0 kWtEjG css-oqhls0" tabindex="0" rel="" target="_self" href="https://www.freshworks.com/freshservice/integrations/" aria-label="Conheça as integrações">Conheça as integrações<style data-emotion="css pt151d">.css-pt151d{display:inherit;margin-right:-4px;margin-left:8px;}.css-pt151d>*:nth-of-type(1){font-size:20px;}</style><span class="MuiButton-endIcon MuiButton-iconSizeMedium css-pt151d"><div width="fit-content" class="sc-ace17a57-0 dnhxXn"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></div></span></a></div></div></div><div class="sc-ace17a57-0 sc-cf5e5b21-0 chqiHG eAkGwL"><a href="https://www.freshworks.com/apps/msteams-freshservice/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F338efa1962cafc98%2Fwebimage-Card-Teams.jpg&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Microsoft Teams</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Receba alertas, crie ou atualize tíquetes, veja dados dos clientes, automatize fluxos de trabalho e muito mais. </p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/slack_-_orch/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fea85945703fdc3e%2Fwebimage-Card-Slack.jpg&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Slack</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">Crie, automatize e sincronize tíquetes em várias ferramentas, com notificações automáticas.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/device42_for_freshservice/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=2048&amp;q=75 2048w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=3840&amp;q=75 3840w" src="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F1b1ad732f027bdc9%2Foriginal%2F800-x-535-New-gradient.webp&amp;w=3840&amp;q=75" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" loading="lazy"/></noscript></span></div></div><div class="sc-ace17a57-0 sc-c062d345-1 dNCHqd kCkeFy"><h3 font-weight="bold" class="sc-4555ca6a-0 jBdbtO">Device42, uma empresa Freshworks</h3><p height="auto" class="sc-5159831f-0 sc-c062d345-3 htPTCC cGXhgO">O Freshservice funciona perfeitamente com o Device42, facilitando o mapeamento de dependências e CMDB. </p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/zoom_-_concurrent_meetings/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fd952d3d267edec5%2Foriginal%2FCard-Zoom.webp&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fd952d3d267edec5%2Foriginal%2FCard-Zoom.webp&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fd952d3d267edec5%2Foriginal%2FCard-Zoom.webp&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fd952d3d267edec5%2Foriginal%2FCard-Zoom.webp&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2Fd952d3d267edec5%2Foriginal%2FCard-Zoom.webp&amp;w=1200&amp;q=75 1200w, 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cGXhgO">Resolva os problemas com mais rapidez, gere links para reuniões em tíquetes e use o compartilhamento de telas e controle remoto.</p><div class="sc-ace17a57-0 bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/aws_cloud_discovery/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F64f524411999589%2Fwebimage-Card-aws.jpg&amp;w=1920&amp;q=75 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bJkXvg"></div></div></div></a><a href="https://www.freshworks.com/apps/sync_gsuite_users/" text-decoration="none" class="sc-ace17a57-0 sc-e002fe6f-1 gOnDqr cQDLSX"><div width="342px" height="100%" class="sc-ace17a57-0 sc-e002fe6f-0 kvKJOs ifdYSE"><div width="100%" height="228px" class="sc-6293d692-0 sc-3a0af50c-0 bAluPN jtqyTJ"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" sizes="100vw" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=640&amp;q=75 640w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=750&amp;q=75 750w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=828&amp;q=75 828w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=1080&amp;q=75 1080w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=1200&amp;q=75 1200w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=1920&amp;q=75 1920w, /_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F4ec39688feac81ff%2Fwebimage-Card-workspace.jpg&amp;w=2048&amp;q=75 2048w, 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id="fwfreshservicetestimonials" data-target-id="fwfreshservicetestimonials" width="100%" class="sc-ace17a57-0 sc-fe753677-1 gnVQtl"><div width="100%" class="sc-6293d692-0 sc-fe753677-0 brPMqe"><div class="sc-6293d692-0 eKOIAF"><div class="sc-6293d692-0 kkHFqI"><div width="calc(100% + 0px)" transform="translateX(-0px)" class="sc-ace17a57-0 eitiku"><div width="100%" class="sc-6293d692-0 eESFVN custom-class-testimonial-0"><div cursor="pointer" class="sc-ace17a57-0 sc-9c7ccd19-0 cuLcUx hCfLDG"><div height="max-content" width="100%" class="sc-6293d692-0 WJKkH custom-class-testimonial-card-image-0"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 bDLIOO"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27200%27%20height=%27200%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-position:top"/><noscript><img alt="" srcSet="/_next/image/?url=https%3A%2F%2Fdam.freshworks.com%2Fm%2F278eeaaa5288ce0b%2Foriginal%2FRing-Central.webp&amp;w=256&amp;q=75 1x, 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Já não estamos restritos pelo sistema de ITSM antigo. A automação do Freshservice trouxe paz de espírito.</p></div><div class="sc-ace17a57-0 cVmQEU"><span class="sc-b323b31-0 hVJReL">Fred Chin</span><span class="sc-b323b31-0 hVJReL">AVP de infraestrutura de TI e serviços para o usuário final da RingCentral</span></div><style data-emotion="css 1vrt8wo">.css-1vrt8wo{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 8px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 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class="sc-ace17a57-0 cSbMvy"><div width="fit-content" height="fit-content" class="sc-6293d692-0 sc-fa706f9-0 didbeT"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%27164%27%20height=%27164%27/%3e"/></span><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" 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166y1qb">.css-166y1qb{font-family:"Roboto","Helvetica Neue","Arial Nova",sans-serif;font-size:0.875rem;line-height:1.75rem;font-weight:900;text-transform:uppercase;min-width:64px;padding:6px 16px;border-radius:4px;-webkit-transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;transition:background-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,box-shadow 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,border-color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms,color 250ms cubic-bezier(0.4, 0, 0.2, 1) 0ms;color:#fff;background-color:#8512E0;box-shadow:0px 3px 1px -2px rgba(0,0,0,0.2),0px 2px 2px 0px rgba(0,0,0,0.14),0px 1px 5px 0px rgba(0,0,0,0.12);min-width:0;text-transform:none;font-weight:700;border-radius:6px;padding-left:1.5rem;padding-right:1.5rem;box-shadow:0px 1px 2px rgba(37, 49, 56, 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