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</div>  </div>  </header>  <div class="breadcrumb"><p id="breadcrumbs" class="container"><span><span><a href="https://www.metaform.gr/">Home</a></span> » <span class="breadcrumb_last" aria-current="page">Frequently Asked Questions</span></span></p></div> <div class="container"> <div id="content" class="clearfix"> <div id="main" class="col-xs-12 clearfix" role="main"> <article id="post-1879" class="clearfix post-1879 page type-page status-publish has-post-thumbnail hentry" itemscope itemtype="http://schema.org/BlogPosting"> <section class="post_content clearfix" itemprop="articleBody"> <div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid vc_custom_1516789705727"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><h1 style="text-align: center" class="vc_custom_heading vc_do_custom_heading wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp" >Frequently Asked Questions</h1></div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-2 vc_col-lg-8"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1522060848154 products-content" > <div class="wpb_wrapper"> <p style="text-align: center;">Have a question? You can find the answers for the most common questions asked by our customers.</p> </div> </div> </div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >What are the working hours of the company?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>The working hours of the Metaform Shading Systems are from 08:00 to 16:30,<br /> UTC +3, weekdays.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >Where can I get your products from?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Metaform is a manufacturer of shading systems.</p> <ul> <li>If you are a professional in the shading industry, please contact our company.</li> <li>If you are an individual or shop owner, contact a partner of our company who will take the placement.</li> </ul> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >Where can I find a partner of Metaform?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Metaform has partners worldwide. You can send an email to our company with your details and we will suggest you our closest partner.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >Are Metaform's Products Guaranteed?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>All Metaform products are CE certified and have a warranty.</p> <p>You can find it on our site or request it from your affiliate partner.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >Does Metaform hold any ISO certifications?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Yes, Metaform is proud to hold ISO certifications, demonstrating our commitment to quality and excellence.<br /> For more detailed information, you can view our <a href="https://www.metaform.gr/wp-content/uploads/2024/10/Ε-ΔΠ-00-1-Quality-Policy.pdf" target="_blank" rel="noopener">Quality Policy document</a>.</p> </div></div></div></div></div><div class="wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >What type of payment methods do you accept?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>We accept payments with Cash, Bank Transfers and Credit Cards.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >Where can I see your products?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>You can visit Metaform Headquarters where we have a showroom as well as in exhibitions we participate in.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >How do I subscribe to your newsletter?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>You can subscribe at the Newsletter Subscription form at the footer of our website’s homepage.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_simple vc_toggle_color_green vc_toggle_size_md"><div class="vc_toggle_title"><h2 style="font-size: 18px;text-align: left" class="vc_custom_heading vc_do_custom_heading" >How do I unsubscribe to your newsletter?</h2><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>You can unsubscribe by clicking the unsubscribe link at the bottom of the newsletter you have received.</p> </div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-2 vc_col-lg-8"><div class="vc_column-inner vc_custom_1516790075992"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1600344984080 products-content" > <div class="wpb_wrapper"> <h2 style="text-align: center;">Did Not Find Answer To Your Question In FAQ?</h2> <h3 style="text-align: center;">Contact us through our Contact form.</h3> </div> </div> </div></div></div></div><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-flex"><div class="wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1514976123410"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1518696754424 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/pergolas/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img fetchpriority="high" decoding="async" width="960" height="576" src="https://www.metaform.gr/wp-content/uploads/2018/02/Pergolas.jpg" class="vc_single_image-img attachment-full" alt="Pergolas" title="Pergolas" srcset="https://www.metaform.gr/wp-content/uploads/2018/02/Pergolas.jpg 960w, https://www.metaform.gr/wp-content/uploads/2018/02/Pergolas-300x180.jpg 300w, https://www.metaform.gr/wp-content/uploads/2018/02/Pergolas-768x461.jpg 768w" sizes="(max-width: 960px) 100vw, 960px" /></a><figcaption class="vc_figure-caption">Pergolas</figcaption> </figure> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1514976151361"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1518696785133 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/bioclimatic-pergolas/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="960" height="576" src="https://www.metaform.gr/wp-content/uploads/2018/02/Bioclimatic-Pergolas.jpg" class="vc_single_image-img attachment-full" alt="Bioclimatic Pergolas" title="Bioclimatic-Pergolas" srcset="https://www.metaform.gr/wp-content/uploads/2018/02/Bioclimatic-Pergolas.jpg 960w, https://www.metaform.gr/wp-content/uploads/2018/02/Bioclimatic-Pergolas-300x180.jpg 300w, https://www.metaform.gr/wp-content/uploads/2018/02/Bioclimatic-Pergolas-768x461.jpg 768w" sizes="(max-width: 960px) 100vw, 960px" /></a><figcaption class="vc_figure-caption">Bioclimatic Pergolas</figcaption> </figure> </div> </div></div></div></div><div class="vc_row-full-width vc_clearfix"></div><div data-vc-full-width="true" data-vc-full-width-init="false" data-vc-stretch-content="true" class="vc_row wpb_row vc_row-fluid vc_row-o-equal-height vc_row-flex"><div class="wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill"><div class="vc_column-inner vc_custom_1514976184128"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1514976209717 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/led-lighting-systems/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="840" height="473" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20840%20473'%3E%3C/svg%3E" class="vc_single_image-img attachment-full" alt="LED Lighting Systems" title="LED Lighting Systems" data-lazy-srcset="https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems-768x432.jpg 768w" data-lazy-sizes="(max-width: 840px) 100vw, 840px" data-lazy-src="https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems.jpg" /><noscript><img decoding="async" width="840" height="473" src="https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems.jpg" class="vc_single_image-img attachment-full" alt="LED Lighting Systems" title="LED Lighting Systems" srcset="https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/LED-Lighting-Systems-768x432.jpg 768w" sizes="(max-width: 840px) 100vw, 840px" /></noscript></a><figcaption class="vc_figure-caption">LED Lighting Systems</figcaption> </figure> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill"><div class="vc_column-inner vc_custom_1514976192077"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1514976217949 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/parapets/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="840" height="473" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20840%20473'%3E%3C/svg%3E" class="vc_single_image-img attachment-full" alt="Parapets" title="Parapets" data-lazy-srcset="https://www.metaform.gr/wp-content/uploads/2017/12/Parapets.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/Parapets-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/Parapets-768x432.jpg 768w" data-lazy-sizes="(max-width: 840px) 100vw, 840px" data-lazy-src="https://www.metaform.gr/wp-content/uploads/2017/12/Parapets.jpg" /><noscript><img decoding="async" width="840" height="473" src="https://www.metaform.gr/wp-content/uploads/2017/12/Parapets.jpg" class="vc_single_image-img attachment-full" alt="Parapets" title="Parapets" srcset="https://www.metaform.gr/wp-content/uploads/2017/12/Parapets.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/Parapets-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/Parapets-768x432.jpg 768w" sizes="(max-width: 840px) 100vw, 840px" /></noscript></a><figcaption class="vc_figure-caption">Parapets</figcaption> </figure> </div> </div></div></div><div class="wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill"><div class="vc_column-inner vc_custom_1514976200345"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1528461598250 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/covers/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="840" height="473" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20840%20473'%3E%3C/svg%3E" class="vc_single_image-img attachment-full" alt="Covers" title="Covers" data-lazy-srcset="https://www.metaform.gr/wp-content/uploads/2017/12/Covers.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/Covers-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/Covers-768x432.jpg 768w" data-lazy-sizes="(max-width: 840px) 100vw, 840px" data-lazy-src="https://www.metaform.gr/wp-content/uploads/2017/12/Covers.jpg" /><noscript><img decoding="async" width="840" height="473" src="https://www.metaform.gr/wp-content/uploads/2017/12/Covers.jpg" class="vc_single_image-img attachment-full" alt="Covers" title="Covers" srcset="https://www.metaform.gr/wp-content/uploads/2017/12/Covers.jpg 840w, https://www.metaform.gr/wp-content/uploads/2017/12/Covers-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2017/12/Covers-768x432.jpg 768w" sizes="(max-width: 840px) 100vw, 840px" /></noscript></a><figcaption class="vc_figure-caption">Covers</figcaption> </figure> </div> </div></div></div><div class="wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp wpb_column vc_column_container vc_col-sm-3 vc_col-has-fill"><div class="vc_column-inner vc_custom_1528461616859"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element wpb_animate_when_almost_visible wpb_fadeInUp fadeInUp vc_custom_1528461638291 product-image"> <figure class="wpb_wrapper vc_figure"> <a href="/products/star-vertical-casket/" target="_self" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="840" height="473" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20840%20473'%3E%3C/svg%3E" class="vc_single_image-img attachment-full" alt="Star Vertical Casket" title="Star-Vertical-Casket" data-lazy-srcset="https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15.jpg 840w, https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15-768x432.jpg 768w" data-lazy-sizes="(max-width: 840px) 100vw, 840px" data-lazy-src="https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15.jpg" /><noscript><img decoding="async" width="840" height="473" src="https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15.jpg" class="vc_single_image-img attachment-full" alt="Star Vertical Casket" title="Star-Vertical-Casket" srcset="https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15.jpg 840w, https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15-300x169.jpg 300w, https://www.metaform.gr/wp-content/uploads/2018/06/Star-Vertical-Casket-15-768x432.jpg 768w" sizes="(max-width: 840px) 100vw, 840px" /></noscript></a><figcaption class="vc_figure-caption">Star Vertical Casket</figcaption> </figure> </div> </div></div></div></div><div class="vc_row-full-width vc_clearfix"></div></div> </section>  </article>  </div>  </div>  </div> <footer id="footer"> <div class="container"> <div id="inner-footer" class="clearfix"> <div class="pre-footer col-xs-12 nopadding"> <div class="col-sm-6 col-xs-12 nopadding"> <img class="certificate" 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