Info:Trust and Safety/Certification and compliance

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title="More Subpages" data-bs-toggle="dropdown" aria-haspopup="true" aria-label="More Subpages" aria-expanded="false" aria-controls="f035496d271434ca895c19371ebd2134-menu" href=""> </a> <div id="f035496d271434ca895c19371ebd2134-menu" class="dropdown-menu breadcrumb-menu dropdown-menu-start " aria-labelledby="f035496d271434ca895c19371ebd2134-menu-btn"> <ul></ul> </div> </li> <li class="breadcrumb-item" > <span id="a526172c432c9b93ff72ee17c5920bac" class="active" title="" > Certification and compliance </span> </li> </ul> <ul class="breadcrumb-labels breadcrumb"> </ul> </nav> </div> <div class="last-edit-info col-xs-12 col-sm-12 col-md-3 col-lg-4 text-end"> Last edited <a href="/w/index.php?title=Info:Trust_and_Safety/Certification_and_compliance&oldid=8652&diff=prev" title="11:02, 30 April 2024" aria-label="Last edit 9 months ago" role="link" rel="nofollow" data-bs-title="Info:Trust_and_Safety/Certification_and_compliance">9 months ago</a> <br /> by <a href="/wiki/User:Margit.link-rodrigue" title="User:Margit.link-rodrigue" aria-label="Last edit by Margit.link-rodrigue" role="link" data-bs-username="Margit.link-rodrigue" data-bs-title="User:Margit.link-rodrigue">Margit Link-Rodrigue</a> </div> </div> <div id="title-line"> <div class="row py-2"> <h1 id="firstHeading" class="firstHeading col-xs-12 col-sm-12 col-md-9 col-lg-10"><span class="mw-page-title-main">Certification and compliance</span></h1> <nav id="title-actions" class="col-xs-12 col-sm-12 col-md-3 col-lg-2 right-align d-flex justify-content-end" aria-label=""> <div class="mw-indicators mw-body-content"><div id="mw-indicator-smw-entity-examiner" class="mw-indicator"><div class="smw-entity-examiner smw-indicator-vertical-bar-loader" data-subject="Trust_and_Safety/Certification_and_compliance#3026##" data-dir="ltr" data-uselang="" title="Running an examiner in the background"></div></div></div> <div class="dropdown"> <a role="button" tabindex="0" class=" ico-btn" id="ta-language-btn" title="Select language" data-bs-toggle="dropdown" aria-haspopup="true" aria-label="Select language" aria-expanded="false" aria-controls="ta-language-btn-menu" href=""> <i class="bi-globe2"></i> </a> </a> <div id="ta-language-btn-menu" class="dropdown-menu mws-dropdown-secondary dropdown-menu-end" aria-labelledby="ta-language-btn"> <ul id="new-content-itms"> <li><a class="dropdown-item interlanguage-link interwiki-de" href="https://de.wiki.bluespice.com/wiki/Info:Trust_and_Safety/Zertifizierung_und_Compliance" title="Info:Trust and Safety/Zertifizierung und Compliance – Deutsch" rel="nofollow noreferrer noopener" target="_blank">Deutsch</a></li> </ul> </div> </div> <a id="full-screen-btn" class="ico-btn d-none d-xxl-block bi-chevron-expand" href="" title="Enable fullscreen mode" role="button" aria-label="Enable fullscreen mode"></a> </nav> </div> </div> </div> <article id="content" tabindex="-1"> <div id='bodyContent'> <div id="contentSub"></div> <div id="mw-content-text" class="mw-body-content mw-content-ltr" lang="en" dir="ltr"><div class="mw-parser-output"><p>Here you will find the most important information on dealing with standards and guidelines at Hallo Welt! </p> <h2><span class="mw-headline" id="Certifications_and_standards">Certifications and standards</span></h2> <p>Hallo Welt! follows and implements standards and supports standardized procedures: </p> <ul><li>Our <b>cloud data centers</b> are ISO/IEC 27001 certified. See <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.hetzner.com/unternehmen/zertifizierung">Hetzner Online Certification</a> for more information.</li></ul> <ul><li>Hallo Welt! works in a process-oriented manner. We have an internal <b>organization manual</b> and an internally <b>documented process management</b>, which is based on the ISO 9001 standard.</li></ul> <ul><li>Furthermore, Hallo Welt! as a software manufacturer orients itself to the <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.bsi.bund.de/EN/Themen/Unternehmen-und-Organisationen/Standards-und-Zertifizierung/IT-Grundschutz/it-grundschutz_node.html">BSI standard for basic IT protection</a> and the <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.bsi.bund.de/EN/Themen/Unternehmen-und-Organisationen/Informationen-und-Empfehlungen/Empfehlungen-nach-Angriffszielen/Cloud-Computing/Kriterienkatalog-C5/kriterienkatalog-c5_node.html">Cloud Computing Compliance Criteria Catalogue (C5)</a> (see the <a href="/wiki/Info:Trust_and_Safety/Cloud_-_security_and_reliability/C5_Internal_audit_status" title="Info:Trust and Safety/Cloud - security and reliability/C5 Internal audit status" data-bs-title="Info:Trust_and_Safety/Cloud_-_security_and_reliability/C5_Internal_audit_status">current C5 status</a>): <ul><li><b>Emergency management</b>: We maintain an emergency manual in which all existential threats to the infrastructure and how to deal with them are recorded.</li> <li><b>Risk management</b>: We maintain a risk register.</li> <li><b>Business continuity</b>: for our disaster recovery measures, see <a href="/wiki/Info:Trust_and_Safety/Cloud_-_security_and_reliability" title="Info:Trust and Safety/Cloud - security and reliability" data-bs-title="Info:Trust_and_Safety/Cloud_-_security_and_reliability">Cloud - Security and Reliability</a>.</li> <li><b>Logging, monitoring, and detection</b> of security-related events: We have a register of all incidents.</li> <li><b>Audits</b>: All of these are audited on a regular basis.</li></ul></li> <li>Hallo Welt! has a <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.ncsc.gov.uk/cyberessentials/overview">Cyber Essentials certificate</a>.</li> <li>Hallo Welt! <b>plans to start certification according to ISO/IEC 27001 in 2024</b> and has implemented all necessary processes according to BSI standards for cloud computing.</li></ul> <h2><span class="mw-headline" id="Usability_and_accessibility">Usability and accessibility</span></h2> <p>We develop BlueSpice so that the usability of the software is as simple, consistent and intuitive as possible. </p><p>Our software development makes every effort to observe and implement the international standard <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.w3.org/TR/WCAG21/">WCAG 2.1</a> and the <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.etsi.org/deliver/etsi_en/301500_301599/301549/03.01.01_60/en_301549v030101p.pdf">European standard EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)</a>. </p><p>The results of the internal accessibility tests can be viewed at any time here (in English): </p> <ul><li><a href="/wiki/Accessibility/VPAT_BS4" title="Accessibility/VPAT BS4" data-bs-title="Accessibility/VPAT_BS4">Voluntary Conformance Report</a> (Template: <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://www.itic.org/policy/accessibility/vpat">ITI VPAT</a>).</li> <li><a href="/wiki/Accessibility/Extensions" title="Accessibility/Extensions" data-bs-title="Accessibility/Extensions">Test status</a> of the various BlueSpice / MediaWiki extensions</li></ul> <p>We are grateful for any comments from our customers and users that enable us to continuously improve accessibility. </p> <h2><span class="mw-headline" id="Anti-Bribery_and_Corruption_Policy">Anti-Bribery and Corruption Policy</span></h2> <p>Hallo Welt! has implemented an Anti-Bribery and Corruption Policy. This policy serves to uphold and maintain our zero-tolerance position on bribery and corruption. </p><p>It also serves as a source of information and guidance for those who work for Hello World! to recognize and deal with bribery and corruption issues and understand their responsibilities. The policy is published on the BlueSpice page: <a target="_blank" rel="nofollow noreferrer noopener" class="external text" href="https://bluespice.com/legal/">Legal information</a>. </p><p><span><span><span><br /></span> </span></span></p>   </div><div class="loader-indicator global loading"><div class="loader-indicator-inner"></div></div></div><div class="printfooter"> Retrieved from "<a dir="ltr" href="https://en.wiki.bluespice.com/w/index.php?title=Info:Trust_and_Safety/Certification_and_compliance&oldid=8652">https://en.wiki.bluespice.com/w/index.php?title=Info:Trust_and_Safety/Certification_and_compliance&oldid=8652</a>"</div> </div> </article> </main> <a id="back-to-top" class="back-to-top d-none" href="" title="Back to top" role="button" aria-label="Back to top"></a> </div> <div id="aftercontent" class="mx-0"> <div class="inner"> <div id="tools-after-content" role="complementary" aria-label="Tools after content section"><div id="bs-category-inline-editor-cnt"><div class="bs-insert-category-tool"><button id="bs-insert-category" class="icon-category-tag-outline" title="Edit the categories of this page" aria-label="Open dialog to edit the categories of this page" role="button" disabled="" type="submit"></button><span class="bs-category-label">No categories assigned</span><a id="bs-category-link-edit" class="isDisabled" title="Edit the categories of this page" role="button" aria-label="Open dialog to edit the categories of this page" href="">Edit</a></div></div></div> <div id="data-after-content" role="complementary" aria-label="Data after content section"><div id="social-topics-cnt"><div aria-labelledby="social-topics-headline"><div class="bs-social-entitylist-headline"><span id="social-topics-headline" tabindex="0">Discussions</span></div><ul data-entitylist="{"class":" bs-social-entitylist 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