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Apple - Hỗ trợ - Tìm kiếm (VN)
<!-- Start : Strings to be used in case of no query params --> <!-- End : Strings to be used in case of no query params --> <!-- Start : Fetch AI results --> <!DOCTYPE html> <html lang="vi"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta http-equiv="content-type" content="text/html; charset=UTF-8" /> <meta name="format-detection" content="telephone=no" /> <meta name="robots" content="noindex"> <title>Apple - Hỗ trợ - Tìm kiếm (VN)</title> <!-- end css --> <!-- start ie7 hacks --> <!--[if lt IE 8]> <style type="text/css"> @import "https://images.apple.com/support/home/css/ie.css"; #content.box{z-index : -1 !important;} </style> <![endif]--> <!-- end ie7 hacks --> <meta name="robots" content="noindex"/> <meta property="og:title" content='Search Apple Support'> <link rel="stylesheet" href="//www.apple.com/wss/fonts?families=SF+Pro,v3|SF+Pro+Icons,v3" type="text/css"> <link rel="stylesheet" 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globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 1.805-1.582zm-4.125.586c0-1.131.832-1.782 2.303-1.869l1.822-.112v-.574c0-.779-.486-1.207-1.43-1.207-.755 0-1.283.287-1.423.785h-1.02c.135-1.014 1.131-1.682 2.479-1.682 1.541 0 2.402.792 2.402 2.104v4.324h-.961v-.931h-.094c-.41.673-1.101 1.043-1.945 1.043-1.225 0-2.133-.727-2.133-1.881zm-7.684 1.769h-.996l-2.303-8.455h1.101l1.682 6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 0-1.846-.885-1.846-2.362 0-1.471.697-2.361 1.846-2.361 1.142 0 1.857.914 1.857 2.361 0 1.459-.709 2.362-1.857 2.362zm1.834-8.028v3.504h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 1.289-2.654 3.269 0 1.987 1.037 3.27 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globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/vn/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV và Nhà" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 53 44" width="53" xmlns="http://www.w3.org/2000/svg"><path d="m3.2754 18.4941h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059h-1.0547zm4.6143-.9492h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551h-1.043zm11.4912 6.2051v-.0117c0-1.0254.5566-1.8047 1.6992-2.3672l.3105-.1523c-.791-.8789-1.0664-1.3945-1.0664-1.9746v-.0117c0-1.0781.9199-1.8867 2.1562-1.8867 1.248 0 2.1562.7969 2.1562 1.8984v.0117c0 .832-.4863 1.4648-1.8281 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class="globalnav-link-text">Phụ Kiện</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/vi-vn/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" aria-label="Hỗ Trợ" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h1.0547v3.6562h4.6406v-3.6562h1.0547v8.4551h-1.0547v-3.8496h-4.6406v3.8496h-1.0547zm8.3408 5.3027v-.0117c0-2.0273 1.1133-3.2637 2.9121-3.2637s2.9121 1.2363 2.9121 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globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Tìm kiếm trên apple.com" aria-label="Tìm kiếm trên apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Xóa tìm kiếm" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 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aria-label="Tìm" tabindex="-1" aria-hidden="true" type="submit" class="globalnav-searchfield-submit"><span class="globalnav-image-regular"><svg height="32" viewBox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"></path></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="total results" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="https://www.apple.com/vn/shop/goto/bag" aria-label="Giỏ Hàng" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 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class="globalnav-bag-badge-number">0</span><span class="globalnav-bag-badge-unit">+</span></span></div><div id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"></div></div></div></li></ul><div class="globalnav-menutrigger"><button id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" data-topnav-menu-label-open="Menu" data-topnav-menu-label-close="Close" data-topnav-flyout-trigger-compact="menu" class="globalnav-menutrigger-button"><svg width="18" height="18" viewBox="0 0 18 18"><polyline id="globalnav-menutrigger-bread-bottom" fill="none" stroke="currentColor" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round" points="2 12, 16 12" class="globalnav-menutrigger-bread globalnav-menutrigger-bread-bottom"><animate id="globalnav-anim-menutrigger-bread-bottom-open" 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value="https://support.apple.com/kb/" /> <input type="hidden" id="haikuLocaleFormat" value="vi-vn" /> <input type="hidden" id="locale" value="vi_VN" /> <input type="hidden" id="oneResultFound" value="SEARCH.RESULTS_FOUND_ONE" /> <input type="hidden" id="manyResultFound" value="Đã tìm được {1} kết quả trong" /> <input type="hidden" id="filterText" value="Lọc" /> <input type="hidden" id="noResultsFirstLine" value="Không có kết quả phù hợp với nội dung bạn tìm kiếm." /> <input type="hidden" id="noResultsSecondLine" value="Vui lòng kiểm tra chính tả cho cụm từ tìm kiếm của bạn hoặc thử các từ khóa khác, tổng quát hơn." /> <input type="hidden" id="suggestedSearchText" value="Gợi ý tìm kiếm" /> <input type="hidden" id="titleQuestion" value="Liên kết Có ích" /> <input type="hidden" id="questionLink1" value="Xem Mẹo Tìm kiếm " /> <input type="hidden" id="questionLink2" value="Tìm các giải pháp từ người dùng Apple trên Cộng đồng Hỗ trợ Apple" /> <input type="hidden" id="questionLink3" value="Nhận hỗ trợ theo sản phẩm hoặc bắt đầu một yêu cầu hỗ trợ trực tuyến tại Hỗ trợ Apple" /> <input type="hidden" id="noResultsMessage" value="Không có mục tương ứng cho yêu cầu tìm kiếm Hỗ trợ Apple của bạn. 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