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wpthemeClear">   <div style="position:relative; z-index: 1;"> <div class="analytics.overlay" ></div> </div> <style> .link-short-community.accordion { margin-top: 35px; } .in-blue { padding: 30px 0px 70px !important; } .in-blue h3 { font-family: "RTA Bold", Helvetica, Arial, sans-serif !important; } .social-icons a { font-family: "RTA", Arial; } .contact h4 { font-size: 18px; margin-bottom: 10px; font-family: "RTA Bold", Helvetica, Arial, sans-serif; font-weight: bold; line-height: 1.2; color: #53565a; } .title-area, .title-area .tabs-menu, .title-area .tabs-menu .navigation, .content-area, .train-structure, .facilities-equipments { width: 100%; float: left; } .title-area { /*background-color: #f6f6f7; */ background-color: #484c50; position: relative; padding-top: 40px; padding-top: 4rem; margin-top: 25px; } .facilities-equipments { margin-top: 0px !important; } .text-center, .text-center h1 { text-align: center !important; } .title-area h1 { /*color: #53565a; */ color: #fff; font-size: 46px; font-size: 4.6rem; font-family: "RTA Bold", Helvetica, Arial, sans-serif; font-weight: bold; -webkit-font-smoothing: antialiased; } .contact-search { margin: 1rem 0px 8.5rem 0px; } .hidden-label { display: none; } .mybox { width: 942px; height: 44px; border: 1px solid #ccc; line-height: 44px; margin: 0 auto; text-align: left; border-radius: 0px; } .title-area .sticky-menu { width: 100%; float: left; position: absolute; bottom: 0px; padding-top: 18px; padding-top: 1.8rem; } .title-area .tabs-menu { -webkit-transition: all 0.2s ease-in-out; -moz-transition: all 0.2s ease-in-out; -o-transition: all 0.2s ease-in-out; -ms-transition: all 0.2s ease-in-out; transition: all 0.2s ease-in-out; position: relative; } .title-area .tabs-menu .navigation { font-size: 16px; font-size: 1.6rem; min-width: 700px; position: relative; } .title-area .tabs-menu .navigation { margin: 0px; margin: 0rem; padding: 0px; padding: 0rem; list-style: none; } .title-area .tabs-menu .navigation li { float: left; margin-right: 30px; margin-right: 3rem; } .title-area .tabs-menu.twoline .navigation li a { color: #53565a; padding: 0 0 14px 0px; font-weight: 400; line-height: 18px; font-family: "RTA Bold", Helvetica, Arial, sans-serif; font-size: 16px; font-weight: bold; line-height: 18px; } .title-area .tabs-menu .navigation li.active a { color: #e00; } .title-area .tabs-menu .navigation #magic-line { position: absolute; bottom: 0px; left: 0; width: 100px; height: 3px; background: #e00; } .title-area .sticky-menu.sticky { position: fixed; top: 85px; width: 100%; z-index: 2; background-color: #f6f6f7; -webkit-box-shadow: 0px 0px 14px 0px rgba(0, 0, 0, 0.2); -moz-box-shadow: 0px 0px 14px 0px rgba(0, 0, 0, 0.2); box-shadow: 0px 0px 14px 0px rgba(0, 0, 0, 0.2); } .title-area .sticky-menu.sticky { z-index: 9; } .title-area .sticky .tabs-menu.twoline .navigation li.active a { color: #ad0000; } .title-area .tabs-menu .navigation li a { padding: 0px 0px 16px 0px; padding: 0px 0px 1.6rem 0px; text-decoration: none; display: block; color: #53565a; font-family: "RTA Bold", Helvetica, Arial, sans-serif; } .title-area .sticky .tabs-menu.twoline .navigation li a { color: #53565a; padding: 12px 0 14px 0px; font-weight: 400; line-height: 18px; font-family: "RTA Bold", Helvetica, Arial, sans-serif; font-size: 16px; font-weight: bold; line-height: 18px; } .title-area .sticky-menu.sticky { bottom: inherit; } .title-area .tabs-menu .navigation li:last-child, .title-area .tabs-menu .navigation li:nth-last-child(2) { margin-right: 0px; margin-right: 0rem; } .title-area .tabs-menu .navigation li { float: left; margin-right: 30px; margin-right: 3rem; } .title-area .sticky-menu.sticky { bottom: inherit; } .title-area .sticky-menu { width: 100%; float: left; position: absolute; bottom: 0px; padding-top: 18px; padding-top: 1.8rem; } /*Service FAQ's Section */ .train-structure { padding-top: 70px; padding-top: 5rem; } .train-structure .row { margin: 0 -15px; } .train-structure .col-md-6 { padding: 0 15px; } .contact .heading h2 { margin-bottom: 0px; font-size: 36px; line-height: 36px; color: #53565a; /*color: #3b3b3b; */ font-family: "RTA Bold", Helvetica, Arial, sans-serif; font-size: 36px; font-weight: bold; line-height: 36px; } .contact p { color: #53565a; /* font-family: "MetaPro-Light",arial; */ font-family: "RTA", Arial !important; font-size: 14px; line-height: 19px; } .btn-right { text-align: right; } .btn-all { background: #fc002e; color: #fff; display: inline-block; padding: 10px 10px; margin-top: 20px; font-family: RTA, Arial; font-size: 18px; } .btn-all:hover { background: #222b9e; text-decoration: none; color: #fff !important; } .train-structure .col-md-4 { padding: 0 15px; } .contact .faeture-img { margin-top: 20px; margin-bottom: 20px; } #readMeDiv .row, #readMeDiv .col-md-4, #readMeDiv .col-md-6, #readMeDiv .col-sm-4, #readMeDiv .col-sm-6 { margin-right: 0px; margin-left: 0px; padding-right: 0px; padding-left: 0px; } .faeture-img a:hover { text-decoration: none; } .contact .contact-faq { padding: 15px; } .contact .contact-faq:hover { /*background: #fc002e; */ background: #e60202; } .contact .faeture-img img { position: absolute; left: 30px; top: 16px; } .faeture-img .simple { display: block; } .faeture-img .active { display: none; } .contact .contact-faq:hover .faeture-img .simple { display: none; } .faeture-img:hover .active { display: block; } .contact .feature-data { padding-left: 70px; } .feature-data h4 { margin-top: 0px; } .contact .contact-faq:hover p, .contact .contact-faq:hover h4 { color: #fff; } .facilities-equipments { padding-top: 50px; padding-top: 1rem; padding-bottom: 0px; padding-bottom: 0rem; } .contact .heading h2 { margin-top: 20px; margin-bottom: 10px; /* margin-bottom: 0px; */ } .map-contact-blue { background: #171c8f; padding: 60px 0; margin-top: 40px; } .map-location { position: relative; } #social { padding: 50px 0px; background: #f8f8f9; } .link-short-community { margin-top: 50px !important; } .accordion { width: 100%; overflow: hidden; margin: auto; } #social .row { margin: 0 -15px; } #social .col-md-6 { padding: 0 15px; } .facilities-equipments .accordion .item { margin-bottom: 10px; border: none; min-height: 50px; } #social .accordion .item .heading { padding: 8px 39px; font-size: 15px; } #social .accordion .item .heading.twiter { background: url('/wps/wcm/connect/rta/ab59c32d-208d-4058-8fdc-df658bb6396f/x.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-ab59c32d-208d-4058-8fdc-df658bb6396f-p1Yvu9n') no-repeat scroll left 0px top 8px; border-bottom: medium none; box-sizing: border-box; color: #515151; cursor: pointer; font-weight: normal; line-height: 19px; margin-bottom: 0; } #social .accordion .item .content { display: none; overflow: hidden; font-size: 14px; padding: 0 30px 16px 42px; } #social .accordion .item .heading a { text-decoration: none; color: #66696d; font-weight: bold; } .accordion .content p { /*color: #9b9b9b; */ color: #53565a; margin-bottom: 0px; } #social .accordion .item .heading.facebok { background: url('/wps/wcm/connect/rta/f0958077-07b3-4e50-989a-a3bd9cc9ac4f/facebook.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-f0958077-07b3-4e50-989a-a3bd9cc9ac4f-p1YvwGo') no-repeat scroll left 0px top 8px; border-bottom: medium none; box-sizing: border-box; color: #515151; cursor: pointer; line-height: 19px; margin-bottom: 0; } /*#social .accordion .item.open .heading.twiter { background: url(/wps/wcm/connect/rta/0d13f079-2592-4e19-86b7-06980c8d5ad4/twitter-copy.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-0d13f079-2592-4e19-86b7-06980c8d5ad4-lWPxIeX) no-repeat scroll left 0px top 8px; color: #f92805; } #social .accordion .item.open .heading.facebok { background: url(/wps/wcm/connect/rta/385987e4-1d4d-46ca-9a69-2eb28d1717b5/facebook-copy-active.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-385987e4-1d4d-46ca-9a69-2eb28d1717b5-lWPw5Nu) no-repeat scroll left 0px top 8px; color: #f92805; } #social .accordion .item.open .heading a p{ color: #f92805; } */ /*faq search result*/ .contact-faq-outer { width: 942px; margin: 0 99px; margin-top: -14px; background: #ffffff; padding: 40px 30px; right: 13% !important; left: auto !important; display: none; border: 1px solid #9c9c9c; /*/ / #ccc*/ border-top: 0; } .contact-faq-result-widget { display: inline-block; width: 100%; padding: 0; margin: 0; } .contact-faq-result-widget .faq-result-not-found { display: none; width: 96%; font: bold 24px "RTA"; color: #ee0000; padding: 0; margin: 0 0 20px; } .search-result-container { float: left; width: 100%; } .contact-faq-result-widget .search-result-container { display: inline-block; height: 308px; overflow: auto; padding: 0; margin: 0 0 30px; /* float: left; */ } .contact-faq-result-widget .search-result-container ul { width: 96%; } .contact-faq-result-widget .search-result-container li { display: inline-block; width: 100%; color: #000; padding: 0; margin: 0 0 20px; text-align: initial; } .contact-faq-result-widget .search-result-container h4 { position: relative; width: 100%; display: inline-block; font: bold 16px "RTA"; padding: 0 25px 0 0; margin: 0 0 10px; cursor: pointer; } .contact-faq-result-widget h4:before { top: 3px; right: 5px; width: 3px; height: 13px; margin-left: -2px; } .contact-faq-result-widget h4:after { top: 10px; right: 0; width: 13px; height: 3px; margin-top: -2px; } .contact-faq-result-widget h4:before, .contact-faq-result-widget h4:after { content: ""; position: absolute; transition: transform 0.25s ease-out; background-color: #53565a; } .contact-faq-result-widget .search-result-container div { font: normal 14px "RTA"; } .contact-faq-result-widget h4.ui-state-active { color: #ee0000; } .contact-faq-result-widget h4.ui-state-active:before { -ms-transform: rotate(90deg); -webkit-transform: rotate(90deg); transform: rotate(90deg); background: #ee0000; } .contact-faq-result-widget h4.ui-state-active:after { background: #ee0000; } #faqSearchRes { z-index: 13; position: absolute; } div#socialMediaFAQ .item .heading a p { color: #373b40; } /*Mobile*/ @media (max-width: 991px) { .title-area { padding-top: 20px; padding-top: 2rem; } .facilities-equipments { padding-top: 0px; padding-top: 0rem; } .facilities-equipments h2 { margin-top: 10px; margin-top: 1rem; } h2 { font-size: 20px; font-size: 2rem; margin-top: 30px; margin-top: 3rem; } } @media (max-width: 990px) { .title-area .tabs-menu { overflow: hidden; /*overflow-x: scroll; */ height: auto; } .mybox { width: 100%; } .title-area.nol-g .tabs-menu.twoline .navigation li { margin-right: 20px; } .title-area .tabs-menu.twoline .navigation li { float: left; margin-right: 0; } } @media (max-width: 767px) { .title-area .sticky-menu.sticky{ display: none; } #magic-line { display: none; } #faqSearchRes { width: 91%; } .contact-faq-outer { margin: 0 auto; width: 100%; margin-top: -14px; } .contact-faq-result-widget .faq-result-not-found { width: 96%; } .title-area .tabs-menu.twoline.open .navigation li { display: block; float: none; } .title-area.nol-g { padding-bottom: 20px; } .title-area h1 { font-size: 28px; font-size: 2.8rem; margin-top: 0px; margin-top: 0rem; } .mybox { width: 100%; } .sticky { position: fixed !important; } .title-area .sticky-menu { padding-top: 0px; padding-top: 0rem; } .title-area .sticky-menu .container { padding: 0px; } .title-area .tabs-menu.twoline .navigation { min-width: 742px; } .title-area .tabs-menu { overflow: hidden; /*overflow-x: scroll; */ height: 43px; bottom: 0px; } .title-area .tabs-menu.twoline { padding: 10px 12px; height: auto; } .title-area .tabs-menu.twoline .navigation li.active { display: block; } .title-area .tabs-menu.twoline .navigation li { display: none; } .title-area.nol-g .tabs-menu.twoline .navigation li a { padding: 8px 10px 7px 0; font-weight: 400; line-height: 18px; } .title-area .tabs-menu .navigation li.active a { border-bottom-color: #e00; color: #e00; } .tabs-menu { background: #e5e6e6 url('/wps/wcm/connect/rta/8b7141b2-0995-4a3d-94f6-d774870a861c/drop-down-arrow.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-8b7141b2-0995-4a3d-94f6-d774870a861c-lW2O.wM') no-repeat right 12px top 20px !important; } .btn-right { text-align: left; } .map-contact-blue { padding: 20px 0; } .title-area .tabs-menu.twoline.open .navigation li a { color: #373b40; } } /*small,medium and large */ .small .title-area h1, .small .contact .heading h2, .small .contact-col h2, .small .form .mm, .small .contactus-form .form .txt, .small .contactus-form .form .ddl, .small .in-blue h3 { font-size: 16px !important; line-height: 16px !important; } .small .feature-data h4, .small .title-area .tabs-menu.twoline .navigation li a, .small .contact p, .small .btn-all, .small .social-icons a { font-size: 12px !important; line-height: 12px !important; } .medium .title-area h1, .medium .contact .heading h2, .medium .contact-col h2, .medium .in-blue h3 { font-size: 50px !important; line-height: 50px !important; } .medium .form .mm, .medium .contactus-form .form .txt, .medium .contactus-form .form .ddl, .medium .feature-data h4 { font-size: 23px !important; line-height: 23px !important; } .medium .title-area .tabs-menu.twoline .navigation li a, .medium .contact p, .medium .btn-all, .medium .social-icons a { font-size: 18px !important; line-height: 18px !important; } .large .title-area h1, .large .contact .heading h2, .large .contact-col h2, .large .in-blue h3 { font-size: 52px !important; line-height: 52px !important; } .large .form .mm, .large .contactus-form .form .txt, .large .contactus-form .form .ddl, .large .feature-data h4 { font-size: 25px !important; line-height: 25px !important; } .large .title-area .tabs-menu.twoline .navigation li a, .large .contact p, .large .btn-all, .large .social-icons a { font-size: 20px !important; line-height: 20px !important; } @media print { .train-structure .col-md-4, .contact-info .col-md-4 { width: 32.3%; display: inline-block; padding: 0 5px; } .contact-info .col-md-8 { width: 66% !important; display: inline-block; padding: 20px 5px; } .train-structure, .facilities-equipments, .accessibility { margin-bottom: 20px !important; width: 100%; float: left; } iframe .gmnoprint, iframe .gm-style .gmnoprint, iframe .gmnoprint, iframe .gm-style .gmnoscreen, iframe .gmnoscreen { display: block !important; } .feature-data, .feature-data h4, .feature-data p, .feature-data .simple { display: block !important; } #train-structure a .feature-data p { display: block !important; } #social .accordion .item .content { display: block !important; } .sticky-menu { display: none !important; } .contact p, .in-blue p, .in-blue a { font-family: "MetaPro-Light", arial !important; } } div#askRTATopDiv { clear: none; background-color: transparent; margin: 25px 0px; border: none; } .smart-body .control-label{ white-space: normal; } .carousel-indicators { display: none; } .play-pause-control { display: none; } #social .accordion .item .heading.twiter { background: url(/wps/wcm/connect/rta/ab59c32d-208d-4058-8fdc-df658bb6396f/x.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-ab59c32d-208d-4058-8fdc-df658bb6396f-p1Yvu9n) no-repeat scroll left 0px top 8px; } #social .accordion .item .heading.facebok { background: url(/wps/wcm/connect/rta/f0958077-07b3-4e50-989a-a3bd9cc9ac4f/facebook.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-f0958077-07b3-4e50-989a-a3bd9cc9ac4f-p1YvwGo) no-repeat scroll left 0px top 8px; } @media (max-width: 767px){ .tabs-menu { background: #e5e6e6 url(/wps/wcm/connect/rta/8b7141b2-0995-4a3d-94f6-d774870a861c/drop-down-arrow.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-8b7141b2-0995-4a3d-94f6-d774870a861c-lW2O.wM) no-repeat right 12px top 20px !important; } } .title-area{ margin-top: 60px; background-color:#fff; } @media screen and (min-width : 1200px){ .col-lg-9 { width: 75% !important; } .col-lg-3 { width: 25% !important; } } .icon:before{ content:none; } .contact-col .contactus-form .form .ddl, .contact-col .field label, .contact-col .form .mm, .contact-col .mm{ color: #53565a !important; } .blind-color .faeture-img .active, .blind-green .faeture-img .active, .blind-red .faeture-img .active{ display: block; } .smart-body .control-label{ white-space: normal !important; } </style> <article class="readMeDiv">  <div id="contactTitle" class="title-area with-tabs nol-g"> <div class="sticky-menu"> <div class="container"> <div class="tabs-menu twoline"> <ul class="navigation" id="floating-menu"><li> <a href="#train-structure" title="click to view Service FAQs section" > Service FAQs </a> </li><li> <a href="#customer-happiness" title="" > Customer Happiness centre </a> </li><li> <a href="#facilities-equipments" title="click to view Conatct Us section" > Contact Us </a> </li><li> <a href="#accessibility" title="click to view Find Us section" > Find Us </a> </li></ul> <script> var fm =$("#floating-menu li").first(); $(fm).addClass("active"); </script> </div> </div> </div> </div> <div class="content-area contact">  <div class="train-structure" id="train-structure"> <div class="container"> <div class="row"> <div class="col-md-6 col-sm-6"> <div class="heading"> <h2>Service FAQs</h2> <p>View our most frequently asked questions</p> </div> </div> <div class="col-md-6 col-sm-6 col-xs-12 btn-right"> <a title="Click to view all Frequently Asked Questions" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs" class="btn-custom"> View all services FAQs </a> </div> </div> <h3 aria-hidden="true" class="hidepermanent">contact us page</h3> <div class="col-md-4 col-sm-4 faeture-img"> <a title="click to view Fines and payment FAQs" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs?faq=Fines%20and%20payment"> <div class="contact-faq"> <img src="/wps/wcm/connect/rta/4aadad44-fe0b-423c-94bd-42df579ce16e/page-1-copy-5.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-4aadad44-fe0b-423c-94bd-42df579ce16e-oxnNcCH" alt="" class="simple"> <img src="/wps/wcm/connect/rta/2001fbb1-5e3d-4a6a-945e-1b1dbc1c0196/page-1-copy-5-active.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-2001fbb1-5e3d-4a6a-945e-1b1dbc1c0196-oxnNcCH" alt="" class="active"> <div class="feature-data"> <h4>Fines and payment</h4> <p>Discover the easiest ways to pay Dubai’s traffic fines.</p> </div> </div> </a> </div><div class="col-md-4 col-sm-4 faeture-img"> <a title="click to view Roads and Safety" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs?faq=Roads%20and%20Safety"> <div class="contact-faq"> <img src="/wps/wcm/connect/rta/a2ba80b0-5073-458e-ac99-000f0b07a89a/noun-172657-cc.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-a2ba80b0-5073-458e-ac99-000f0b07a89a-oxnNtt1" alt="" class="simple"> <img src="/wps/wcm/connect/rta/8d7e48f6-250f-4dcc-b326-4cb9e143dc7c/noun-172657-cc-active.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-8d7e48f6-250f-4dcc-b326-4cb9e143dc7c-oxnNtt1" alt="" class="active"> <div class="feature-data"> <h4>Roads and Safety</h4> <p>View all the related questions to safe commuting.</p> </div> </div> </a> </div><div class="col-md-4 col-sm-4 faeture-img"> <a title="click to view parking" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs?faq=Parking"> <div class="contact-faq"> <img src="/wps/wcm/connect/rta/fd9ac0a6-e16b-4bd8-9483-1983ed0ee9d8/noun-66.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-fd9ac0a6-e16b-4bd8-9483-1983ed0ee9d8-p1RS90O" alt="" class="simple"> <img src="/wps/wcm/connect/rta/408cfb79-f745-4e2e-a828-d6e096603735/noun-66-active.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-408cfb79-f745-4e2e-a828-d6e096603735-p1RS90O" alt="" class="active"> <div class="feature-data"> <h4>Parking</h4> <p>Explore more about Parking services and permits in Dubai.</p> </div> </div> </a> </div><div class="col-md-4 col-sm-4 faeture-img"> <a title="click to view FAQs about Licensing" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs?faq=Licensing"> <div class="contact-faq"> <img src="/wps/wcm/connect/rta/2e02b794-2964-4252-bb63-a701aed40390/noun-96629-cc-active.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-2e02b794-2964-4252-bb63-a701aed40390-oxnNKLv" alt="" class="simple"> <img src="/wps/wcm/connect/rta/4190fe30-69cd-4820-a537-caf6b281658c/noun-96629-cc.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-4190fe30-69cd-4820-a537-caf6b281658c-oxnNKLv" alt="" class="active"> <div class="feature-data"> <h4>Licensing</h4> <p>Get to know the information required for registration and licensing. </p> </div> </div> </a> </div><div class="col-md-4 col-sm-4 faeture-img"> <a title="click to view FAQ of public transport section" href="/wps/portal/rta/ae/home/about-rta/contactus/faqs?faq=Public%20Transport"> <div class="contact-faq"> <img src="/wps/wcm/connect/rta/c5a3d1ee-fe78-457d-862b-16b627638395/noun-666240-cc.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-c5a3d1ee-fe78-457d-862b-16b627638395-oxnNRSc" alt="" class="simple"> <img src="/wps/wcm/connect/rta/209ce6a4-6647-4072-9e17-4bb150859035/noun-666240-cc-activee.png?MOD=AJPERES&CACHEID=ROOTWORKSPACE.Z18_N004G041LOBR60AUHP2NT32000-209ce6a4-6647-4072-9e17-4bb150859035-oxnNRSc" alt="" class="active"> <div class="feature-data"> <h4>Public Transport</h4> <p>Find out all the answers to get around in Dubai using public transport.</p> </div> </div> </a> </div><script> var divs = $("#train-structure").find(".faeture-img"); if(divs.length == 0){ divs = $("#Smartservices").find(".faeture-img") } for(var i = 0; i < divs.length; i+=3) { divs.slice(i, i+3).wrapAll("<div class='row'></div>"); } </script> </div> </div>  <div class="facilities-equipments" id="customer-happiness"> <div class="chd container "> <div class="heading"> <h2>Customer happiness center locations</h2> <p></p> </div> <div class=""> <div class="tab-pane"> <ul class="list__chevron mt-3"> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=3&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Al Barsha map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Al Barsha </a> </li> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=59&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Al Kifaf map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Al Kifaf </a> </li> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=45&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Al Manarah map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Al Manarah </a> </li> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=5&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Al Twar Map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Al Twar </a> </li> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=2&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Deira Map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Deira </a> </li> <li> <a class="matchHeight" href="https://www.rta.ae/eservices/rtagismapcsc/RTA_Map.html?lang=en&id=1&layerName=RTA Customer Happiness Centers" title="Click here to view Customer Happiness Centre - Umm Ramool map location" target="_blank"> <span class="icon icon-chevron"> <svg role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </span> Customer Happiness Centre - Umm Ramool </a> </li> </ul> </div> </div> </div> </div>   <style> .heading h2,.in-blue h3{font-family:RTA,Arial;font-weight:700}.contactus-form .form .txt:focus{color:#000}.facilities-equipments{width:100%;float:left;margin-top:40px;padding-top:1rem;padding-bottom:0}.heading h2{margin-bottom:0;font-size:36px;line-height:36px;color:#53565a}.heading p{margin-top:0}.contact-info{background:#f8f8f9;margin-top:40px;margin-bottom:40px}.contact-info .row{margin:0 -15px}.contact-info .col-md-4{padding:0 15px}#readMeDiv .col-lg-12,#readMeDiv .col-lg-6,#readMeDiv .col-md-12,#readMeDiv .col-md-4,#readMeDiv .col-md-6,#readMeDiv .col-md-8,#readMeDiv .col-sm-12,#readMeDiv .col-sm-4,#readMeDiv .col-sm-8,#readMeDiv .col-xs-12,#readMeDiv 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.form .mm{color:#53565a} .social-icons a span { margin-left: 20px; margin-top: 8px; position: absolute; font-size: 16px; } .social-icons svg.normal { margin-bottom: 10px; width: auto; } .social-icons a#chatWithMahaboub span{ margin-top: -1px; margin-right:15px } svg.contactus-svg { position: absolute; width: 30px; height: 30px; fill:#fff; } </style> <div class="facilities-equipments" id="facilities-equipments"> <div class="container"> <div class="heading"> <h2>Contact Us</h2> <p>If you have any questions, don’t hesitate to ask us</p> </div> <div class="contact-info"> <div id="contactUsDiv" class="row"> <div class="col-md-4 col-sm-4"> <div class="in-blue"> <div class="padding-g"> <h3 id="ContactInformation">Contact Information</h3> <div class="social-icons"> <a title="Chat with Mahboub and call centre agents 24/7" id="chatWithMahaboub" href="javascript:void(0)"><svg class="normal icon-whatsapp" role="img" width="30px" height="30px" fill="#fff"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#chat-mahboub"></use> </svg> <span>Chat with Mahboub 24/7</span></a> </div> <div class="data-detail"> <svg class="contactus-svg" role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#call-us"></use> </svg> <p><b>Call Centre agents 24/7:</b> <a id="cuCallCenter" href="javascript:void(0);">800 90 90</a></p> <p><b>Overseas callers 24/7:</b> <a id="cuOverseas" href="javascript:void(0);">+971 4 605 1414</a></p> <br/> <p><b>Tel:</b> <a id="cuTellphone" href="javascript:void(0);">+971 4 284 4444</a></p> <p>Monday to Thursday 07:30 AM to 03:30 PM</p> <p>Friday 08:00 AM to 12:30 PM</p> <br/> <p><b>Fax</b> <a id="cuFax" href="javascript:void(0);">+971 4 206 5555</a></p> </div> <div class="data-detail"> <svg class="contactus-svg" role="img"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#email"></use> </svg> <p>E-mail: <b><a href="mailto:ASK@rta.ae" >ASK@rta.ae</a></b></p> <br /> <p>Roads & Transport Authority</p> <p>P. O. Box: 118899</p> <p>Dubai, United Arab Emirates.</p> </div> <div class="social-icons"> <a href="https://www.facebook.com/rtadubai" title="RTA on Facebook" target="_blank" ><svg class="normal icon-facebook" role="img" width="30px" height="30px" fill="#fff"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#facebook"></use> </svg> <span> RTA on Facebook </span></a> <a href="https://twitter.com/RTA_Dubai" title="RTA on X" target="_blank" ><svg class="normal icon-twitter" role="img" width="30px" height="30px" fill="#fff"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#twitter"></use> </svg> <span>RTA on X</span></a> <a href="https://www.instagram.com/rta_dubai/" title="RTA on Instagram" target="_blank" ><svg class="normal icon-instagram" role="img" width="30px" height="30px" fill="#fff"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#instagram"></use> </svg> <span>RTA on Instagram</span></a> <a href="https://wa.me/971588009090" title="RTA on WhatsApp" target="_blank" ><svg class="normal icon-whatsapp" role="img" width="30px" height="30px" fill="#fff"> <use xlink:href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/svg/revamp_sprite.svg#whatsapp"></use> </svg> <span>RTA on WhatsApp</span></a> </div> </div> </div> </div> </div> </div> </div> </div> <script> !function(e){window.isMobile=/\bi?Phone\b|(?=.*\bAndroid\b)(?=.*\bMobile\b)|(?=.*\bAndroid\b)(?=.*\bSD4930UR\b)/i.test(e)}(navigator.userAgent||navigator.vendor||window.opera);var isPhoneCallpssibl=!!window.isMobile,isTelephone=$("#footerSitckyContactUs").attr("href");isPhoneCallpssibl&&($("#cuCallCenter").attr("href","tel:8009090"),$("#cuOverseas").attr("href","tel:+971 4 605 1414"),$("#cuTellphone").attr("href","tel:+971 4 284 4444"),$("#cuFax").attr("href","tel:+971 4 206 5555")),$(document).ready(function(){$("#username_availability_result").remove(),$(".view").hasClass("active")?$(".map-contact-blue").addClass("blind"):$(".map-contact-blue").removeClass("blind"),$(".view").click(function(){$(this).hasClass("active")?$(".map-contact-blue").removeClass("blind"):$(".map-contact-blue").addClass("blind")}),$(".emailonly").bind("blur",function(){$me=$(this),regexEmail.test($me.val())&&$me.val()!=$me.attr("placeholder")?($me.removeClass("error"),$me.removeClass("form-error"),$("#username_availability_result").remove()):($me.addClass("error"),$me.addClass("form-error"),0==$("#username_availability_result").length&&$me.after('<span id="username_availability_result" class="res"><div class="unavailable mm">Enter a valid email e.g. name@domain.com</div></span>'))}),$(".row.buttonRight.btn2 a:last-child").click(function(){$("#username_availability_result").remove(),$(".in-blue").height($("#askRTATopDiv").height())}),$(".row.buttonRight.btn2 a:first-child").click(function(){$(".in-blue").height($("#askRTATopDiv").height())})}); 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height: 0px"> <span class="hidepermanent">RTA Service Centers Locations</span> </object> </div> </div> </div> </div> </div> </article> <script type="text/javascript"> var obj = window.location.href; if ( window.history.pushState && obj.indexOf("/!ut/p/z1/") !=-1) { window.history.pushState(null, null, obj.substr(0,obj.indexOf("/!ut/p/z1/"))); $('html,body').animate({ scrollTop: $("#contactUsDiv").offset().top-150 }, 1000); } /*tabs.js starts here*/ (function() { /** * tabs * * @description The Tabs component. * @param {Object} options The options hash */ var tabs = function(options) { var el = document.querySelector(options.el); var tabNavigationLinks = el.querySelectorAll(options.tabNavigationLinks); var tabContentContainers = el.querySelectorAll(options.tabContentContainers); var activeIndex = 0; var initCalled = false; /** * init * * @description Initializes the component by removing the no-js class from * the component, and attaching event listeners to each of the nav items. * Returns nothing. */ var init = function() { if (!initCalled) { initCalled = true; el.classList.remove('no-js'); for (var i = 0; i < tabNavigationLinks.length; i++) { var link = tabNavigationLinks[i]; handleClick(link, i); } } }; /** * handleClick * * @description Handles click event listeners on each of the links in the * tab navigation. Returns nothing. * @param {HTMLElement} link The link to listen for events on * @param {Number} index The index of that link */ var handleClick = function(link, index) { link.addEventListener('click', function(e) { e.preventDefault(); goToTab(index); }); }; /** * goToTab * * @description Goes to a specific tab based on index. 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return "<li><h4>" + item.question+ "</h4><div>" + item.answer + "</div></li>"; }); faqSearchResult.empty(); if(resultItems.length) { var regex = new RegExp('</li>,<li>', 'g'); var dataappend=resultItems.toString().replace(regex , '</li><li>' ); faqSearchResult.append("<ul>"+dataappend+"</ul>"); var allPanels = $('.contact-faq-result-widget .search-result-container div'); allPanels.hide(); $('.contact-faq-result-widget .search-result-container h4').click(function () { var allPanels = $('.contact-faq-result-widget .search-result-container div'); allPanels.hide(); $this = $(this); $target = $this.next(); if ($this.hasClass("ui-state-active")) { allPanels.removeClass('active').slideUp(); $target.removeClass('active'); $this.removeClass("ui-state-active"); } else { $(".contact-faq-result-widget .search-result-container h4").removeClass("ui-state-active"); allPanels.removeClass('active').slideUp(); $target.addClass('active').slideDown(); $this.addClass("ui-state-active"); } return false; }); }else{ if(contactUsLang =='ar'){ faqSearchResult.append("<table id='report'><tr><th>Question</th><th></th></tr><tr><td colspan='3'> لا توجد نتائج </td></tr></table>"); }else{ faqSearchResult.append("<table id='report'><tr><th>Question</th><th></th></tr><tr><td colspan='3'> No results found </td></tr></table>"); } } }); if(contactUsLang =='ar'){ faqSearchResult.text('تحميل نتائج البحث ...'); }else{ faqSearchResult.text('Loading the results....'); } } $("#searchContactFaq").keyup(function (event) { if(event.keyCode === 27){ $('.contact-faq-outer').hide(); }else{ //console.log(">> " +$("#searchContactFaq").val() ) if($("#searchContactFaq").val() !=$("#searchContactFaq").attr('placeholder') &&$("#searchContactFaq").val().length>0){ populateContactFaqSearchRes($("#searchContactFaq").val()); $(".contact-faq-outer").show(); }else{ $(".contact-faq-outer").hide(); populateContactFaqSearchRes(''); } } }); var mouse_is_inside = false; function focusOnTab(){ var h = window.location; var x = h.toString() ; if(x.indexOf("#")!=-1){ var y =x.substring(x.indexOf("#")); var scrollPos ; console.log(y); if(y=='#findus'){ console.log('1'); scrollPos = $("#accessibility").offset().top; }else if(y=='#ContactInformation'){ console.log('2'); scrollPos = $("#facilities-equipments").offset().top; } console.log("test " + scrollPos); $(window).scrollTop(scrollPos); // $("a[href='"+y+"']").trigger('click'); } } $(document).ready(function(){ $("#map_img_btn").click(function(){ var object = $("#mapObject"); object.attr("data", object.data("src")); object.attr("style", 'width: 100%; height: 600px'); $(this).fadeOut(1500); }); /*themecheck comment if($(".language-en-ar a").attr("href").toString().indexOf("#") !=-1){ var href = $(".language-en-ar a").attr("href").toString().substring(0,$(".language-en-ar a").attr("href").toString().indexOf("#")); var href1 = $(".language-en-ar a").attr("href").toString().substring($(".language-en-ar a").attr("href").toString().indexOf("#")); var divLink = href1.substring(0,href1.indexOf("?")); var langLink = href1.substring(href1.indexOf("?")); var newLink = href+langLink+divLink; $(".language-en-ar a").attr("href",newLink ); } */ focusOnTab(); $("nav a").click(function(){ var x = $(this).attr("href"); if(x.indexOf("#findus")!=-1 || x.indexOf("#ContactInformation")!=-1){ var y =x.substring(x.indexOf("#")); if(y=='#findus'){ scrollPos = $("#accessibility").offset().top; }else if(y=='#ContactInformation'){ scrollPos = $("#facilities-equipments").offset().top; } $(window).scrollTop(scrollPos); $("a[href='"+y+"']").trigger('click'); } }); $('.searchControlArea').hover(function(){ mouse_is_inside=true; }, function(){ mouse_is_inside=false; }); $("body").mouseup(function(){ if(! mouse_is_inside) $('.contact-faq-outer').hide(); }); $("#contactUsDiv").append($("#askRTATopDiv")); $('.tabs-menu').on('click', function(e) { $('.tabs-menu.twoline').toggleClass("open"); //you can list several class names e.preventDefault(); }); if ($('#floating-menu').length > 0) { var stickyNavTop = $('.title-area .sticky-menu, .mobile-scroll').offset().top; var stickyNav = function() { var scrollTop = $(window).scrollTop(); // our current vertical position from the top if (scrollTop > stickyNavTop) { $('.title-area .sticky-menu, .mobile-scroll').addClass('sticky'); } else { $('.title-area .sticky-menu, .mobile-scroll').removeClass('sticky'); } }; stickyNav(); $(window).scroll(function() { stickyNav(); }); } ;(function($, window, document, undefined){ var OnePageNav = function(elem, options){ this.elem = elem; this.$elem = $(elem); this.options = options; this.metadata = this.$elem.data('plugin-options'); this.$win = $(window); this.sections = {}; this.didScroll = false; this.$doc = $(document); this.docHeight = this.$doc.height(); }; OnePageNav.prototype = { defaults: { navItems: 'a', currentClass: 'current', changeHash: false, easing: 'swing', filter: '', scrollSpeed: 750, scrollThreshold: .3, begin: false, end: false, scrollChange: false }, init: function() { this.$elem.append("<li id='magic-line'></li>"); // Introduce defaults that can be extended either // globally or using an object literal. this.config = $.extend({}, this.defaults, this.options, this.metadata); this.$nav = this.$elem.find(this.config.navItems); //Filter any links out of the nav if(this.config.filter !== '') { this.$nav = this.$nav.filter(this.config.filter); } //Handle clicks on the nav this.$nav.on('click.onePageNav', $.proxy(this.handleClick, this)); //Get the section positions this.getPositions(); //Handle scroll changes this.bindInterval(); this.maginLine(); //Update the positions on resize too this.$win.on('resize.onePageNav', $.proxy(this.getPositions, this)); return this; }, adjustNav: function(self, $parent) { self.$elem.find('.' + self.config.currentClass).removeClass(self.config.currentClass); $parent.addClass(self.config.currentClass); }, bindInterval: function() { var self = this; var docHeight; self.$win.on('scroll.onePageNav', function() { self.didScroll = true; }); self.t = setInterval(function() { docHeight = self.$doc.height(); //If it was scrolled if(self.didScroll) { self.didScroll = false; self.scrollChange(); } //If the document height changes if(docHeight !== self.docHeight) { self.docHeight = docHeight; self.getPositions(); } }, 250); }, getHash: function($link) { return $link.attr('href').split('#')[1]; }, getPositions: function() { var self = this; var linkHref; var topPos; var $target; self.$nav.each(function() { linkHref = self.getHash($(this)); $target = $('#' + linkHref); if($target.length) { topPos = $target.offset().top; self.sections[linkHref] = Math.round(topPos); } }); }, getSection: function(windowPos) { var returnValue = null; var windowHeight = Math.round(this.$win.height() * this.config.scrollThreshold); for(var section in this.sections) { if((this.sections[section] - windowHeight) < windowPos) { returnValue = section; } } return returnValue; }, handleClick: function(e) { var self = this; var $link = $(e.currentTarget); var $parent = $link.parent(); var newLoc = '#' + self.getHash($link); if(!$parent.hasClass(self.config.currentClass)) { //Start callback if(self.config.begin) { self.config.begin(); } //Change the highlighted nav item self.adjustNav(self, $parent); //Removing the auto-adjust on scroll self.unbindInterval(); //Scroll to the correct position self.scrollTo(newLoc, function() { //Do we need to change the hash? if(self.config.changeHash) { window.location.hash = newLoc; } //Add the auto-adjust on scroll back in self.bindInterval(); //End callback if(self.config.end) { self.config.end(); } }); } this.maginLine(); e.preventDefault(); }, maginLine: function() { var newWidth = this.$elem.find('.active').width(); var leftPos = this.$elem.find('.active').position().left; //console.log(leftPos); $('#magic-line').stop().animate({ width: newWidth, left: leftPos, },{ duration: 200, }); onResize = function() { var viewportWidth = $("body").innerWidth(); if( viewportWidth <= '991' ){ //$('.title-area .tabs-menu').scrollLeft(leftPos); //console.log(leftPos); //$('.mobile-scroll .mobile-scroll-inner').scrollLeft(leftPos); //$('.mobile-scroll .mobile-scroll-inner').animate({scrollLeft: leftPos}, 500); } } $(document).ready(onResize); $(window).resize(onResize); }, scrollChange: function() { var windowTop = this.$win.scrollTop(); var position = this.getSection(windowTop); var $parent; //If the position is set if(position !== null) { $parent = this.$elem.find('a[href$="#' + position + '"]').parent(); //If it's not already the current section if(!$parent.hasClass(this.config.currentClass)) { //Change the highlighted nav item this.adjustNav(this, $parent); this.maginLine(); //If there is a scrollChange callback if(this.config.scrollChange) { this.config.scrollChange($parent); } //$($parent).parent().parent().scrollLeft($parent.position().left); $($parent).parent().parent().animate({scrollLeft: $parent.position().left}, 500); //console.log(position +':'+ this.$elem.find('a[href$="#' + position + '"]').position().left); //$('.mobile-scroll .mobile-scroll-inner').scrollLeft($parent.position().left); } } }, scrollTo: function(target, callback) { var offset = $(target).offset().top - 150; $('html, body').animate({ scrollTop: offset }, this.config.scrollSpeed, this.config.easing, callback); }, unbindInterval: function() { clearInterval(this.t); this.$win.unbind('scroll.onePageNav'); } }; OnePageNav.defaults = OnePageNav.prototype.defaults; $.fn.onePageNav = function(options) { return this.each(function() { new OnePageNav(this, options).init(); }); }; })( jQuery, window , document ); $('#floating-menu').onePageNav({ currentClass: 'active', }); }); $(function(){ var x = $("#email").attr('placeholder'); $("#email").removeAttr('placeholder'); $("#email").attr('placeholder',x); if (!(typeof regexEmail === "undefined")) { console.log("update the regex mobile>>"); regexMobile = /^(?:\971|00971|0)?(?:50|51|52|55|56|58|2|3|4|6|7|9)\d{7}$/; } }) $('.accordion .item .heading').click(function(event) { event.preventDefault(); var a = $(this).closest('.item'); var b = $(a).hasClass('open'); var c = $(a).closest('.accordion').find('.open'); if (b != true) { $(c).find('.content').slideUp(200); $(c).removeClass('open'); } $(a).toggleClass('open'); $(a).find('.content').slideToggle(200); }); function getNewWorkingLink(href){ var hrefRoot =''; var divLink = ''; var langLink =''; var hrefTemp =''; var newLink =''; try{ if(typeof href!='undefined' && href!=null && href.indexOf('#')!=-1){ hrefRoot = href.substring(0,href.indexOf("#")); hrefTemp = href.substring(href.indexOf("#")); divLink = hrefTemp.substring(0,hrefTemp.indexOf("?")); langLink = hrefTemp.substring(hrefTemp.indexOf("?")); newLink = hrefRoot+langLink+divLink; if(newLink.indexOf("??lang")!=-1 ){ newLink = newLink.replace("??lang","?lang"); } } }catch(error){ console.log("error caught in getNewWorkingLink" + error); } return newLink; } function replaceHrefInLangSwithcAnchor($objAnchor){ var href =''; var hrefNewLink = ''; try{ if(typeof $objAnchor != 'undefined' && $objAnchor!=null){ href = $objAnchor.attr('href'); hrefNewLink = getNewWorkingLink(href); if(hrefNewLink !=""){ $objAnchor.attr("href",hrefNewLink ); } } }catch(error){ console.log("error caught in replaceHrefInLangSwithcAnchor " + error); } } $(function(){ try{ /*issue with # in url fix starts here*/ replaceHrefInLangSwithcAnchor($(".language-en-ar a#switchToEnglishbtn")); replaceHrefInLangSwithcAnchor($(".language-en-ar a#switchToArabicbtn")); replaceHrefInLangSwithcAnchor($(".mobile-login a#switchToEnglishbtn-mob")); /*issue with # in url fix ends here*/ }catch(err){ console.log("error" ) } try{ /*issue with # in url fix starts here*/ $('.alphaonly').addClass("alphaonly1"); $('.alphaonly').unbind(); $('.alphaonly').removeClass("alphaonly"); $('.alphaonly1').bind('keyup blur',function(){ var node = $(this); node.val(node.val().replace(/[^a-z A-Z\u0600-\u065F\u066A-\u06EF\u06FA-\u06FF \.]/g,'') ); }); /*issue with # in url fix ends here*/ }catch(err){ console.log("error" ) } if(typeof $(".row.buttonRight.btn2 a:first-child") != 'undefined'){ $(".row.buttonRight.btn2 a:first-child")[0].onclick = null; $(".row.buttonRight.btn2 a:first-child").on('click',function(e){ $("#rta-smart-loading").show(); $(this).parent().hide(); e.preventDefault(); console.log('button clicked'); if (validateForm() ){ doSubmit(); }else{ $("#rta-smart-loading").hide(); $(this).parent().show(); } }); } }) </script> <script> if(""!='Roads and Transports Authority - Contact Us'){ $("#pageTitle").html('Roads and Transports Authority - Contact Us'); } $("#pageDesc").attr("content",''); </script> <div class="wpthemeClear"></div> </div> </section> </div><div class='component-control id-Z7_KG402B82M0DM0062FS22S610N7' ><span id="Z7_KG402B82M0DM0062FS22S610N7"></span><section class="ibmPortalControl wpthemeControl wpthemeHidden a11yRegionTarget" role="region"> <div class="wpthemeControlBody wpthemeOverflowAuto wpthemeClear">   <div style="position:relative; z-index: 1;"> <div class="analytics.overlay" ></div> </div> <script src="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/eservices/js/jquery.validate.min.js"></script> <script src="https://www.google.com/recaptcha/api.js?hl=en" async defer></script> <link rel="stylesheet" type="text/css" href="/wps/contenthandler/dav/fs-type1/themes/RTA.Responsive.Theme/rta-assets/eservices/css/common_en.css"> <div id="askRTATopDiv" class="smart-body col-md-8 col-sm-8"> <div class="contactus-form ml-5 mr-5"> <div id="page-home"> <div class="form graybg-1"> <div class="contact-col"> <h2> Submit feedback </h2> <div class="row"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <div class="errorSection" style="display: none;"></div> </div> </div> <form id="askRTAForm" action="POST" method="post" autocomplete="off"> <input type="hidden" name="actionParam" value="" >  <div class="row gman"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <label for="firstName" class="control-label asterisk"> First name </label> <input type="text" class="form-control required validate_text_only" maxlength="60" pattern="(.){3,6}" oninvalid="this.setCustomValidity('It should be at least 3 chars')" oninput="setCustomValidity('')" placeholder="Enter your first name " name="firstName" id="firstName"> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <label for="lastName" class="control-label asterisk"> Last name </label> <input type="text" class="form-control required validate_text_only" maxlength="60" placeholder="Enter your last name" name="lastName" id="lastName"> </div> </div> </div>  <div class="row"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <label for="phoneNumber" class="control-label asterisk"> Mobile Number </label> <input type="tel" class="form-control validate_phone_number_required" maxlength="15" placeholder="971XXXXXXXXX" name="phoneNumber" id="phoneNumber"> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <label for="email" class="control-label asterisk"> Email </label> <input type="email" class="form-control validate_email" maxlength="100" placeholder="name@domain.com" name="email" id="email"> </div> </div> </div>  <div class="row"> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <label for="questionTopic" class="control-label asterisk"> Topic </label> <select name="questionTopic" id="questionTopic" class="form-control validate_required" > <option value="">Select one</option> <option value="1">Public Transport</option> <option value="2">Traffic & Roads</option> <option value="3">Licensing</option> <option value="4">Corporate</option> <option value="5">Dubai Taxi</option> <option value="6">General</option> <option value="7">Corporate Social Responsibility</option> </select> <input type="hidden" name="topicDesc" id="topicDesc"> </div> </div> <div class="col-lg-6 col-md-6 col-sm-12 col-xs-12"> <div class="form-group"> <div> <p> <span class="mm"> How would you like us to contact you? </span> </p> </div> <span class="channel-radio"> <label> <input type="radio" value="Phone" value="Phone" name="contactChannel"/> Mobile number </label> </span> <span class="channel-radio"> <label> <input type="radio" value="E-Mail" value="Email" name="contactChannel"/> Email </label> </span> <span class="channel-radio"> <label> <input type="radio" value="Phone or E-Mail" value="Either-Method" name="contactChannel"/> Either Method </label> </span> </div> </div> </div>  <div class="row"> <div class="col-lg-12 col-md-12 col-sm-12 col-xs-12"> <div class="form-group"> <label for="question" class="control-label asterisk"> Your inquiries (500 character limit) </label> <textarea class="form-control required autofill" maxlength="500" placeholder="Enter a question or inquiry" data-msg="Please enter your inquiry" name="question" id="question"></textarea> </div> </div> </div>  <div class="row"> <div> <label class="ss-recaptcha__title"> Choose a verification method. </label> <div class="g-recaptcha" data-sitekey="6LfFORsUAAAAAIDChZM0z7CwNdpfjYQPidiHVYll" ></div> <input type="hidden" name="captcha" id="captcha"> </div> </div>  <div class="row"> <div class="col-md-3 mt-3"> <a id="submitAskRTAbtn" data-url="p0/IZ7_KG402B82M0DM0062FS22S610N7=CZ6_KG402B82MO10F0QA3PTR611481=NJsubmitAskRTAForm=/" href="javascript:void(0)" title="submit the form" class="btn btn-danger btn-lg"> Submit </a> </div> <div class="col-md-3 mt-3"> <a href="javascript:void(0)" title="reset the form" onclick ="doReset();" class="btn btn-danger btn-lg"> Reset </a> </div> </div> </form> </div> </div> </div> </div> </div> <script type="text/javascript" src="/wps/PA_RTAPortalForms/assets/js/askrta.js"></script><div class="wpthemeClear"></div> </div> </section> </div></div></div> </div> </div> </div> </div> </div>  <section class="section_h23 section_h23_engage"> <div class="dda-container"> <h2>Engage with Us</h2> <p> We are here for you. Do not hesitate to communicate with us via the following channels: </p> <div class="columns columns-gap is-mobile"> <div class="column"> <a href="javascript:chatonline();" class="h23_card h23_engage_icon h23_ico_chat"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#chat"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Chat with Mahboub</b> </p> <p>Chat and apply for services with Mahboub.</p> </div> </a> </div> <div class="column"> <a href="https://www.mbrmajlis.ae/en/home" class="h23_card h23_engage_icon h23_ico_mbr_majlis" rel="noopener noreferrer"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#mbr_majlis"></use> </svg> <div class="h23_card_content align-center"> <p> <b>MBR Majlis</b> </p> <p>Participate in building the future of Dubai.</p> </div> </a> </div> <div class="column"> <a href="/CRMPortal/UI/dashboard?LocaleKey=en" class="h23_card h23_engage_icon h23_ico_feedback"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#feedback"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Feedback & Ideas</b> </p> <p>Let us know your ideas, complaints or questions.</p> </div> </a> </div> <div class="column"> <a href="mailto:ask@rta.ae;" class="h23_card h23_engage_icon h23_ico_emails"> <svg role="img"> <use xlink:href="rta-assets/svg/sprite.svg#emails"></use> </svg> <div class="h23_card_content align-center"> <p> <b>Email us</b> </p> <p>Send your questions or ideas by email.</p> </div> </a> </div> </div> <div class="spacer"></div> </div> </section>  <div class="foo-links-container"> <a href="javascript:void(0)" class="btn_footer_more">Discover More <svg class="icon" role="img"> <use xlink:href="rta-assets/svg/revamp_sprite.svg#chevron"></use> </svg> </a> <div class="footer_contents container-fluid"> <div class="dda-container container-1200"> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">About RTA</h5> <ul class="list-foo-links"> <li> <a title="Click here to go to RTA's contact us page" href="/wps/portal/rta/ae/home/about-rta/contactus"> Contact Us </a> </li> <li> <a title="Click here to view RTA organization chart" href="/wps/portal/rta/ae/home/organization-chart"> Organization Chart </a> </li> <li> <a target="_blank" title="Click here to go to RTA Careers website - (opens in new window)" href="https://jobs.dubaicareers.ae/careersection/eyov4z5qhfjnsykw9q149t4es7/jobsearch.ftl?lang=en"> RTA careers </a> </li> <li> <a title="" href="/wps/portal/rta/ae/home/about-rta/cyber-security"> Cyber Security Awareness </a> </li> <li> <a title="Click here to view Al Masar Magazine" href="/wps/portal/rta/ae/home/about-rta/top-pages/al-masar-magazine"> Al Masar Magazine </a> </li> <li> <a title="" href="/wps/portal/rta/ae/home/news-and-media/salama-magazine"> Salama Magazine </a> </li> <li> <a title="Click here to Navigate through RTA's site map" href="/wps/portal/rta/ae/rta-site-map"> RTA site map </a> </li> <li> <a title="Click here to know more about RTA's services for people of Determination" href="/wps/portal/rta/ae/home/people-of-determination"> People of Determination </a> </li> <li> <a title="Click here for RTA policies and procedures" href="/wps/portal/rta/ae/home/about-rta/policies-procedures"> Policies and Procedures </a> </li> <li> <a title="Click here to view cycling tracks" href="/wps/portal/rta/ae/home/about-rta/cycling-track"> Cycling Track </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Public Transport</h5> <ul class="list-foo-links"> <li> <a title="Click here to go to RTA Nol cards page" href="/wps/portal/rta/ae/public-transport/nol/choose-nol"> nol Cards </a> </li> <li> <a title="Click here to go to RTA Dubai Bus" href="/wps/portal/rta/ae/public-transport#bus-tab"> Dubai Bus </a> </li> <li> <a title="Click here to go to RTA Dubai Tram" href="/wps/portal/rta/ae/public-transport#tram-tab"> Dubai Tram </a> </li> <li> <a title="Click here to go to RTA Dubai Taxi" href="/wps/portal/rta/ae/public-transport#taxi-tab"> Dubai Taxi </a> </li> <li> <a title="Click here to go to RTA Dubai Metro" href="/wps/portal/rta/ae/public-transport#metro-tab"> Dubai Metro </a> </li> <li> <a title="Click here to know more about Nol card fare calculating" href="/wps/portal/rta/ae/public-transport/Nol-Fares"> nol Fare </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Drivers & car owners</h5> <ul class="list-foo-links"> <li> <a target="_blank" title="Click here to go to RTA fines inquiry and payment - (opens in new window)" href="https://traffic.rta.ae/trfesrv/public_resources/ffu/fines-payment.do?switchLanguage=en"> Fines Inquiry and Payment </a> </li> <li> <a title="Click here to know more about RTA seasonal parking cards" href="/wps/portal/rta/ae/driver-and-carowner/parking/SeasonalParkingCard"> Seasonal Parking Cards </a> </li> <li> <a title="Click here to go to RTA mParking page" href="/wps/portal/rta/ae/driver-and-carowner/parking/parking-services/mparking"> mParking </a> </li> <li> <a target="_blank" title="Click here to go to RTA Salik page - (opens in new window)" href="https://www.salik.ae/en"> Salik </a> </li> <li> <a title="Click here to go to RTA parking services" href="/wps/portal/rta/ae/driver-and-carowner/parking/parking-services"> Parking Services </a> </li> <li> <a target="_blank" title="Click here to go to RTA licensing services - (opens in new window)" href="https://traffic.rta.ae/trfesrv/public_resources/public-access.do?switchLanguage=en&noCache=1444547795476"> Licensing Services </a> </li> </ul> </div> <div class="col-lg-3 col-md-3 matchHeight foo-links-container__col mt-0 mt-lg-4 mb-0 mb-lg-4"> <h5 class="n__h5 bdp__title accTitle">Business & 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