FAQs - E-Business Suite

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E-Business Suite</title> <link href="/Content/bootstrap.css" rel="stylesheet"/> <link href="/Content/site.css" rel="stylesheet"/> <script src="/Scripts/modernizr-2.6.2.js"></script> <link rel="stylesheet" href="/Content/Site.css"> <style> input, .alert { font-family: 'Fedra Sans Std LF', Arial, sans-serif; } </style> </head> <body> <div class="navbar navbar-default navbar-static-top" style="padding: 30px 0; background: #fff;"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target=".navbar-collapse"> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a class="navbar-brand" href="/Home/Index"> Vetiva Securities iTrade</a> <a href="http://https://www.vetivatrader.com/" target="_blank" style="text-decoration: none; color: #808080;"> Vetiva Securities</a> </div> <div class="navbar-collapse collapse"> <ul class="nav navbar-nav"> <li><a href="/Home/Index">Home</a></li> <li><a href="/Home/About">About</a></li> <li><a href="/Home/Contact">Contact</a></li> </ul> </div> <div class="row"> <div class="col-md-offset-3 col-md-3"> <div class="text-right" style="width: 200px; margin: auto;"> <a href="/"><img class="img-responsive" src="/img/logo.png" alt=" Vetiva Securities" style="width: 180px;"></a> </div> </div> </div> </div> </div> <div class="faqs-html "> <div class="col-md-offset-1 col-md-10"> <div class="row"> <div class="page-header"> <h2>FAQ - Frequently Asked Questions</h2> </div> <div class="panel-group" id="accordion" role="tablist" aria-multiselectable="true"> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingOne panel-head"> <h4 class="panel-title"> <a role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseOne" aria-expanded="true" aria-controls="collapseOne"> How do I access the Vetiva Securities Online Portal? <i class="pull-right fa fa-minus"></i> </a> </h4> </div> <div id="collapseOne" class="panel-collapse collapse in" role="tabpanel" aria-labelledby="headingOne"> <div class="panel-body"> The Online portal can be accessed through the following link: <a style="color: blue;" href="http://www.infowarelimited.com/" target="_blank">http://https://www.vetivatrader.com/</a> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwo panel-head"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo"> How do I login? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwo" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwo"> <div class="panel-body"> <ul> <li>Launch the online portal</li> <li>Enter your <b>Login ID</b></li> <li>Enter your Password</li> <li>Click Sign In</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingThree"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseThree" aria-expanded="false" aria-controls="collapseThree"> What username should I log in with? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseThree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree"> <div class="panel-body"> Your username is your Account ID </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingFour"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseFour" aria-expanded="false" aria-controls="collapseFour"> What username should I log in with? </a> </h4> </div> <div id="collapseFour" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFour"> <div class="panel-body"> Your username is your Vetiva Securities Account ID </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingFive"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseFive" aria-expanded="false" aria-controls="collapseFive"> How do I retrieve my Login ID? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseFive" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFive"> <div class="panel-body"> To retrieve your Login ID, please send an email to Info@vetiva.com or call +23414617521 </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingSix"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseSix" aria-expanded="false" aria-controls="collapseSix"> How do I reset my Password? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseSix" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingSix"> <div class="panel-body"> <ul> <li>Launch the Vetiva Securities online portal</li> <li>Click the Forgot Password Link</li> <li>Enter your Login ID</li> <li>Click on Submit</li> <li>Check your mailbox for a password reset notification email containing a default password. You will be required to change the default password upon first login.</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingSeven"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseSeven" aria-expanded="false" aria-controls="collapseSeven"> How do I view my Account Statement for a particular period? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseSeven" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingSeven"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Investments tab, click Account</li> <li>Specify the Start Date of the account statement</li> <li>Specify the End Date of the account statement</li> <li>Click OK</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingEight"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseEight" aria-expanded="false" aria-controls="collapseEight"> How do I view my Portfolio Holdings? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseEight" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingEight"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Investments tab, click Portfolio Holdings</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingNine"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseNine" aria-expanded="false" aria-controls="collapseNine"> How do I view my Certificates? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseNine" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingNine"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Investments tab, click Certificates</li> <li>Specify the Start Date</li> <li>Specify the End Date</li> <li>Click OK</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTen" aria-expanded="false" aria-controls="collapseTen"> How do I view my Portfolio Account Summary per Stock? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Investments tab, click Portfolio Summary</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingEleven"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseEleven" aria-expanded="false" aria-controls="collapseEleven"> How do I Trade? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseEleven" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingElevene"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Trade Tab, click Trade</li> <li>Select the Action, Buy or Sell</li> <li>Enter the details of the transaction</li> <li>Click Preview Order and then confirm</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwelve"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwelve" aria-expanded="false" aria-controls="collapseTwelve"> What are the trading hours? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwelve" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwelve"> <div class="panel-body"> The trading hours are between 10.30am and 2.30pm </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingThirteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseThirteen" aria-expanded="false" aria-controls="collapseThirteen"> What happens if I carry out a transaction outside the trading hours? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseThirteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThirteen"> <div class="panel-body"> Purchase or sale of equities can only be carried out during trading hours. Trades carried out outside this time will not be executed </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingFourteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseFourteen" aria-expanded="false" aria-controls="collapseFourteen"> What is Trade History? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseFourteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFourteen"> <div class="panel-body"> Trade History shows a view of all previously placed orders. This view also specifies which orders have been completed, open, closed or executed </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingFifteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseFifteen" aria-expanded="false" aria-controls="collapseFifteen"> How do I view my Trade History? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseFifteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFifteen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Trade tab, click Trade History</li> <li>Select Open, Rejected or Cancelled orders to view their respective history</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingSixteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseSixteen" aria-expanded="false" aria-controls="collapseSixteen"> How do I view my Portfolio Transactions? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseSixteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingSixteen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Trade tab, click Portfolio Transactions</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingSeventeen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseSeventeen" aria-expanded="false" aria-controls="collapseSeventeen"> How do I view Purchase Contract Notes? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseSeventeen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingSeventeen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Trade tab, click Purchase Contract Notes</li> <li>Specify the Start Date</li> <li>Specify the End Date</li> <li>Click OK</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingEighteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseEighteen" aria-expanded="false" aria-controls="collapseEighteen"> How do I request Treasury Bills? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseEighteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingEighteen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Fixed Income tab, click Treasury Bills</li> <li>Enter the transaction details</li> <li>Click Submit</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingNineteen"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseNineteen" aria-expanded="false" aria-controls="collapseNineteen"> How do I update my account information? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseNineteen" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingNineteen"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>Click on My Profile</li> <li>On the My profile tab, click on Profile</li> <li>Update your informartion</li> <li>Click on save </li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwenty"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwenty" aria-expanded="false" aria-controls="collapseTwenty"> How do I fund my trading account? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwenty" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwenty"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>click on Deposit funds </li> <li>On the Deposit Fund tab, click Flutterwave </li> <li>Input Amount </li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentyOne"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentyOne" aria-expanded="false" aria-controls="collapseTwentyOne"> What is Market Data? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentyOne" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentyOne"> <div class="panel-body"> Market Data shows the real-time prices of active stocks available for trade on the floor of the Nigerian Stock Exchange (NSE) for the day. </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentytwo"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentytwo" aria-expanded="false" aria-controls="collapseTwentytwo"> How do I view Market Stats? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentytwo" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentytwo"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Research tab, click Market Stats</li> <li>Filter the stats by selecting Gainers or Losers from the dropdown list</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentythree"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentythree" aria-expanded="false" aria-controls="collapseTwentythree"> How do I view Market Data? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentythree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentythree"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Research tab, click Market Watch</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentyfour"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentyfour" aria-expanded="false" aria-controls="collapseTwentyfour"> How do I view the Bank鈥檚 Contact Information <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentyfour" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentyfour"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the Support tab, click Contact Us</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentyfive"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentyfour" aria-expanded="false" aria-controls="collapseTwentyFive"> How long does it take to receive proceeds from trade (stocks sold)? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentyFive" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentyfour"> <div class="panel-body"> <ul> <li>It takes 3 days after the trade has been carried out to receive proceeds: (T+3).</li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentyfive"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentyfour" aria-expanded="false" aria-controls="collapseTwentySix"> Is there a maximum amount for a trade? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentySix" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentyfour"> <div class="panel-body"> <ul> <li> There is no maximum amount for a trade as long as your account balance is sufficient to carry out the proposed trade </li> </ul> </div> </div> </div> <div class="panel panel-default"> <div class="panel-heading" role="tab" id="headingTwentySix"> <h4 class="panel-title"> <a class="collapsed" role="button" data-toggle="collapse" data-parent="#accordion" href="#collapseTwentyfive" aria-expanded="false" aria-controls="collapseTwentySeven"> How do I view my Profile Information? <i class="pull-right fa fa-plus"></i> </a> </h4> </div> <div id="collapseTwentySix" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingTwentySeven"> <div class="panel-body"> <ul> <li>Login to your Vetiva Securities account on the online portal</li> <li>On the My Profile tab, click Profile</li> </ul> </div> </div> </div> </div> </div> </div> </div> <footer class="col-lg-12"> <div class="container text-center"> <p id="copyright" class="text-muted">漏 2021 Vetiva Securities All Rights Reserved</p> </div> </footer> <script src="/Scripts/jquery-1.10.2.js"></script> <script src="/Scripts/jquery-3.4.1.js"></script> <script src="/Scripts/bootstrap.js"></script> <script src="/Scripts/respond.js"></script> </body> </html> </div> </div> <footer style="background-color:transparent"> <div class="container text-center"> <p id="copyright" class="text-muted textcolor">© Copyright 2024 Vetiva Securities All Rights Reserved</p> </div> </footer> </div> <script src="/iw/Scripts/jquery.min.js"></script> <script src="/iw/Scripts/bootstrap.js"></script> <script src="/iw/Scripts/respond.js"></script> <script src="/iw/Scripts/IWScript.js"></script> <script src="/iw/Scripts/IW/login.js"></script> </body> </html>

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