Enterprise IT AI-powered Software - ITSM and ITAM

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SymphonyAI is redefining IT service management and enterprise service management with predictive and generative AI solutions.</p> </div> <div class="flex button-block"> <a href="/itsm/get-started" class="btn btn-primary" title="Get started" target=""> <span>Get started</span> </a> </div> </div> </div> <div class="md:col-start-8 md:col-end-13 col-span-12 flex"> <div class="block-media"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/hero-itsm-delightful-user-experience@2x.png" alt="" /> </div> </div> </div> </div> <div class="block-well-content"> <div class="container"> <div class="block-well with-media"> <div class="block-media"> <div class="block-img"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Forrester_TEI_Study-02-scaled.jpg" alt="Forrester Calculates 204% ROI for SymphonyAI IT Service Management Powered by AI" /> </div> </div> <div class="block-text"> <div class="block-title"> <div class="heading heading-5 mb-0"> Forrester Calculates 204% ROI for SymphonyAI IT Service Management Powered by AI </div> </div> <div class="block-description"> <div class="text-paragraph mb-0"> Discover the 2024 commissioned Total Economic Impact™ study, conducted by Forrester Consulting. </div> <div class="cta-group md:w-auto"> <a href="https://www.symphonyai.com/itsm/whats-new/" class="btn btn-primary w-auto !text-center" title="Learn more" target=""> <span>Learn more</span> </a> <a href="https://www.symphonyai.com/resources/webinar/itsm/forrester-total-economic-impact/" class="btn btn-outline btn-outline--blue w-auto !text-center" title="Watch webinar" target=""> <span>Watch webinar</span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="section block_FR005 bg-transparent !pt-0 overflow-hidden"> <div class="container"> <div class="row"> <div class="xl:col-span-6 col-span-12"> <div class="block-caption"> <h2 class="heading-2 dark:text-white heading mb-[20px]"> Latest resources </h2> 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url(https://www.symphonyai.com/wp-content/uploads/SymphonyAI-doubles-your-ITSM-payback-with-AI-and-Automation.png)'> <div class="flex items-center justify-between pb-[24px]"> <span class="date text-[14px] uppercase text-sol-white"> 02.18.2025 </span> <span class="type text-sm uppercase font-semibold text-sol-white"> Infographic </span> </div> <p class="resource-title text-5 mb-[16px] flex text-sol-white !leading-[1.4] !text-[28px] !font-semibold"> SymphonyAI doubles your ITSM payback with AI and Automation </p> </div> <div class="content-wrapper w-full"> <div class="bottom-content flex w-full justify-between"> <div class="heading-link labels-group !relative !left-[unset] !bottom-[unset]"> <span class="font-bold !text-[18px] !text-sol-charcoal"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> 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<span class="date text-[14px] uppercase text-sol-white"> 02.10.2025 </span> <span class="type text-sm uppercase font-semibold text-sol-white"> Webinar </span> </div> <p class="resource-title text-5 mb-[16px] flex text-sol-white !leading-[1.4] !text-[28px] !font-semibold"> Forrester Total Economic Impact™: Driving 204% ROI with SymphonyAI ITSM </p> </div> <div class="content-wrapper w-full"> <div class="bottom-content flex w-full justify-between"> <div class="heading-link labels-group !relative !left-[unset] !bottom-[unset]"> <span class="font-bold !text-[18px] !text-sol-charcoal"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> <div class="swiper-slide resource-list-new default w-full"> <div class="resource-tile-new h-full"> <a class="resource-link" target="_self" 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mb-[16px] flex text-sol-white !leading-[1.4] !text-[28px] !font-semibold"> How to Use Automation, Workflows, and AI to Power Your Connected World </p> </div> <div class="content-wrapper w-full"> <div class="bottom-content flex w-full justify-between"> <div class="heading-link labels-group !relative !left-[unset] !bottom-[unset]"> <span class="font-bold !text-[18px] !text-sol-charcoal"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> <div class="swiper-slide resource-list-new default w-full"> <div class="resource-tile-new h-full"> <a class="resource-link" target="_self" href="https://www.symphonyai.com/resources/webinar/itsm/observability-service-management-workflow-automation/"> </a> <div class="flex overflow-hidden flex-col w-full max-lg:h-full"> <div class="resource-thumbnail bg-cover bg-no-repeat p-[24px]" style='background-image: url(https://www.symphonyai.com/wp-content/uploads/Observability-Service-Management-and-Workflow-Automation.png)'> <div class="flex items-center justify-between pb-[24px]"> <span class="date text-[14px] uppercase text-sol-white"> 11.14.2024 </span> <span class="type text-sm uppercase font-semibold text-sol-white"> Webinar </span> </div> <p class="resource-title text-5 mb-[16px] flex text-sol-white !leading-[1.4] !text-[28px] !font-semibold"> Observability, Service Management, and Workflow Automation </p> </div> <div class="content-wrapper w-full"> <div class="bottom-content flex w-full justify-between"> <div class="heading-link labels-group !relative !left-[unset] !bottom-[unset]"> <span class="font-bold !text-[18px] !text-sol-charcoal"> <i style="background-color: #a933fb"></i> Enterprise IT </span> </div> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> </div> </div> </div> <div class="container xl:hidden block"> <div class="row"> <div class="col-span-12 flex flex-col items-end"> <div class="swiper-nav"> <div class="swiper-button-prev-resources swiper-button-prev-resources-full-bg-transparent"></div> <div class="swiper-button-next-resources swiper-button-next-resources-full-bg-transparent"></div> </div> </div> </div> </div> </section> <section class="section block_AB014 bg-light-blue center-pos"> <div class="container"> <div class="row"> <div class="col-span-12"> <div class="block-caption"> <h2 class="heading-3 heading dark:text-sol-white"> Enterprise IT products </h2> </div> <div class="text-paragraph-col"> <div class="text-paragraph-large"> <p>Automate IT and enterprise service processes to resolve tickets faster, gain visibility and control of assets, lower TCO, increase productivity, and enrich end user experiences.</p> </div> </div> <div class="nav-wrapper"> <ul class="nav nav-pills mb-3 flex-wrap" id="pills-tab" role="tablist"> <li class="nav-item" role="presentation"> <button class="nav-link active" id="pills-it-service-management-tab" data-bs-toggle="pill" data-bs-target="#pills-it-service-management" type="button" role="tab" aria-controls="pills-it-service-management" aria-selected="true">IT Service Management</button> </li> <li class="nav-item" role="presentation"> <button class="nav-link " id="pills-it-asset-management--tab" data-bs-toggle="pill" data-bs-target="#pills-it-asset-management-" type="button" role="tab" aria-controls="pills-it-asset-management-" aria-selected="true">IT Asset Management </button> </li> <li class="nav-item" role="presentation"> <button class="nav-link " id="pills-service-automation-tab" data-bs-toggle="pill" data-bs-target="#pills-service-automation" type="button" role="tab" aria-controls="pills-service-automation" aria-selected="true">Service Automation</button> </li> </ul> </div> <div class="tab-content" id="pills-tabContent"> <div class="tab-pane fade show active" id="pills-it-service-management" role="tabpanel" aria-labelledby="pills-it-service-management-tab"> <div class="tap-mob-heading"> <a href="#pills-it-service-management" class="mob-tabpane-toggler"> IT Service Management <svg role="img" xmlns="http://www.w3.org/2000/svg" width="15" height="9" viewBox="0 0 15 9" fill="none"> <title>Icon Svg</title> <path d="M14 1L7.5 7.5L1 1" stroke="#25282E"/> </svg> </a> </div> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-4 col-span-12"> <p>Deliver delightful user and employee experiences and unleash untapped productivity with an AI-powered IT and enterprise platform that’s future-proof.</p> <ul> <li>Unified service portal</li> <li>Low code/no code customizations</li> <li>Enterprise-grade multi-tenancy</li> <li>Persona-based user dashboards</li> <li>Easy integrations</li> </ul> <br /> <div class="flex button-block"> <a 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assets, software licenses, and hardware.</p> <ul> <li>IT asset discovery</li> <li>Hardware and software asset management</li> <li>Asset lifecycle and compliance management</li> <li>Persona-based dashboards</li> <li>Automated asset allocation</li> </ul> <br /> <div class="flex button-block"> <a href="https://www.symphonyai.com/itsm/it-asset-management/" class="btn btn-primary" title="Learn more" > <span>Learn more</span> </a> </div> </div> <div class="md:col-span-8 col-span-12 md:order-last order-first"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/2023/08/hero-it-asset-management-1.png" alt="AI for ITSM dashboard" /> </div> </div> </div> </div> <div class="tab-pane fade " id="pills-service-automation" role="tabpanel" aria-labelledby="pills-service-automation-tab"> <div class="tap-mob-heading"> <a href="#pills-service-automation" class="mob-tabpane-toggler"> Service Automation <svg role="img" xmlns="http://www.w3.org/2000/svg" width="15" height="9" viewBox="0 0 15 9" fill="none"> <title>Icon Svg</title> <path d="M14 1L7.5 7.5L1 1" stroke="#25282E"/> </svg> </a> </div> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-4 col-span-12"> <p>Accelerate business value by automating service processes and scaling rapidly, working smarter and not harder.</p> <ul> <li>Automated task execution and scheduler</li> <li>Agentless architecture</li> <li>Event-based execution</li> <li>Custom workflows</li> <li>Built-in compliance policies and secure APIs</li> </ul> <br /> <div class="flex button-block"> <a href="https://www.symphonyai.com/itsm/service-automation/" class="btn btn-primary" title="Learn more" > <span>Learn more</span> </a> </div> </div> <div class="md:col-span-8 col-span-12 md:order-last order-first"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/2023/08/hero-service-automation-1.png" alt="AI for ITSM dashboard" /> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section id="block_7ab1a6d1b683d4fcea22e94d2929485b" class="section block_AB007 bg-white !pb-0"> <div class="container"> <div class="block-title mb-[80px]"> <h3 class="heading-4 heading"> Why SymphonyAI for Enterprise IT? </h3> <div class="block-btn"> </div> </div> <div class="row"> <div class="col-span-12 lg:col-span-4 mb-[48px]"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-IT-ESM-simplify-work.svg" alt="" class="card-icon" /> <div class="card-caption"> <h6 class="heading mb-[24px]">Simplify work</h6> <div class="text-paragraph"><p>Streamline processes, reduce complexity, drive collaboration across your enterprise and increase velocity to business.</p> </div> </div> </div> </div> <div class="col-span-12 lg:col-span-4 mb-[48px]"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-IT-ESM-unleash-productivity.svg" alt="" class="card-icon" /> <div class="card-caption"> <h6 class="heading mb-[24px]">Unleash productivity</h6> <div class="text-paragraph"><p>Enhance enterprise productivity by leveraging predictive and generative AI, automation, and low-code and no-code administration.</p> </div> </div> </div> </div> <div class="col-span-12 lg:col-span-4 mb-[48px]"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-IT-ESM-delight-users.svg" alt="" class="card-icon" /> <div class="card-caption"> <h6 class="heading mb-[24px]">Delight users</h6> <div class="text-paragraph"><p>Improve satisfaction by delivering a compelling, omnichannel user experience to your employees, partners, and customers.</p> </div> </div> </div> </div> </div> </div> </section> <section class="section block_TXT003 bg-transparent"> <div class="container"> <div class="block-caption"> <h4 class="heading-3 heading mb-24 dark:text-sol-white"> Rapid, real, relevant results </h4> <ul class="block-stats"> <li> <p class="stats-value">45%</p> <p class="text-paragraph"><p>lower TCO</p> </p> </li> <li> <p class="stats-value">30%</p> <p class="text-paragraph"><p>tickets auto-resolved</p> </p> </li> <li> <p class="stats-value">50%</p> <p class="text-paragraph"><p>faster resolutions</p> </p> </li> </ul> </div> </div> </section> <section class="section block_AB003 bg-light-blue"> <div class="container"> <div class="row items-center mb-[80px]"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <h3 class="heading-3 heading dark:text-sol-white !mb-0"> Enterprise IT platform </h3> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12 lg:mt-0 mt-[15px]"> <div class="text-paragraph-large"> <p>Refine IT and enterprise service workflows with the leading AI-powered platform automating ITSM.</p> </div> </div> </div> <div class="row" id="accordion-909281733"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <div id="accordion-asset-group" class="asset-group h-full md:block hidden"> <div 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