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.alignwide{margin-left:calc( -1 * var( --global-content-boxed-padding ) );margin-right:calc( -1 * var( --global-content-boxed-padding ) );}.content-area{margin-top:10px;margin-bottom:10px;}@media all and (max-width: 1024px){.content-area{margin-top:3rem;margin-bottom:3rem;}}@media all and (max-width: 767px){.content-area{margin-top:2rem;margin-bottom:2rem;}}@media all and (max-width: 1024px){:root{--global-content-boxed-padding:2rem;}}@media all and (max-width: 767px){:root{--global-content-boxed-padding:1.5rem;}}.entry-content-wrap{padding:2rem;}@media all and (max-width: 1024px){.entry-content-wrap{padding:2rem;}}@media all and (max-width: 767px){.entry-content-wrap{padding:1.5rem;}}.entry.single-entry{box-shadow:0px 15px 15px -10px rgba(0,0,0,0.05);}.entry.loop-entry{box-shadow:0px 15px 15px -10px rgba(0,0,0,0.05);}.loop-entry .entry-content-wrap{padding:2rem;}@media all and (max-width: 1024px){.loop-entry .entry-content-wrap{padding:2rem;}}@media all and (max-width: 767px){.loop-entry .entry-content-wrap{padding:1.5rem;}}.primary-sidebar.widget-area .widget{margin-bottom:1.5em;color:var(--global-palette4);}.primary-sidebar.widget-area .widget-title{font-weight:700;font-size:20px;line-height:1.5;color:var(--global-palette3);}button, .button, .wp-block-button__link, input[type="button"], input[type="reset"], input[type="submit"], .fl-button, .elementor-button-wrapper .elementor-button, .wc-block-components-checkout-place-order-button, .wc-block-cart__submit{font-style:normal;font-weight:normal;font-family:Montserrat, sans-serif;padding:12px 24px 12px 24px;border:0px none currentColor;box-shadow:0px 0px 0px -7px rgba(0,0,0,0);}.wp-block-button.is-style-outline .wp-block-button__link{padding:12px 24px 12px 24px;}button:hover, button:focus, button:active, .button:hover, .button:focus, .button:active, .wp-block-button__link:hover, .wp-block-button__link:focus, .wp-block-button__link:active, input[type="button"]:hover, input[type="button"]:focus, input[type="button"]:active, input[type="reset"]:hover, input[type="reset"]:focus, input[type="reset"]:active, input[type="submit"]:hover, input[type="submit"]:focus, input[type="submit"]:active, .elementor-button-wrapper .elementor-button:hover, .elementor-button-wrapper .elementor-button:focus, .elementor-button-wrapper .elementor-button:active, .wc-block-cart__submit:hover{box-shadow:0px 15px 25px -7px rgba(0,0,0,0.1);}.kb-button.kb-btn-global-outline.kb-btn-global-inherit{padding-top:calc(12px - 2px);padding-right:calc(24px - 2px);padding-bottom:calc(12px - 2px);padding-left:calc(24px - 2px);}@media all and (min-width: 1025px){.transparent-header .entry-hero .entry-hero-container-inner{padding-top:100px;}}@media all and (max-width: 1024px){.mobile-transparent-header .entry-hero .entry-hero-container-inner{padding-top:100px;}}@media all and (max-width: 767px){.mobile-transparent-header .entry-hero .entry-hero-container-inner{padding-top:100px;}}.entry-hero.post-hero-section .entry-header{min-height:200px;} /* Kadence Header CSS */ @media all and (max-width: 1024px){.mobile-transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.kadence-scrollbar-fixer.mobile-transparent-header #masthead{right:var(--scrollbar-offset,0);}.mobile-transparent-header #masthead, .mobile-transparent-header .site-top-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-main-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}.site-header-row-tablet-layout-fullwidth, .site-header-row-tablet-layout-standard{padding:0px;}}@media all and (min-width: 1025px){.transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.transparent-header.kadence-scrollbar-fixer #masthead{right:var(--scrollbar-offset,0);}.transparent-header #masthead, .transparent-header .site-top-header-wrap .site-header-row-container-inner, .transparent-header .site-main-header-wrap .site-header-row-container-inner, .transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}}.site-branding a.brand img{max-width:150px;}.site-branding a.brand img.svg-logo-image{width:150px;}.site-branding{padding:10px 0px 0px 0px;}#masthead, #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start):not(.site-header-row-container):not(.site-main-header-wrap), #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start) > .site-header-row-container-inner{background:#ffffff;}.site-main-header-inner-wrap{min-height:100px;}.header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li>a:after{width:calc( 100% - 2em);}.main-navigation .primary-menu-container > ul > li.menu-item > a{padding-left:calc(2em / 2);padding-right:calc(2em / 2);padding-top:0.5em;padding-bottom:0.5em;color:var(--global-palette4);}.main-navigation .primary-menu-container > ul > li.menu-item .dropdown-nav-special-toggle{right:calc(2em / 2);}.main-navigation .primary-menu-container > ul li.menu-item > a{font-style:normal;font-weight:500;font-size:16px;font-family:var(--global-primary-nav-font-family);}.main-navigation .primary-menu-container > ul > li.menu-item > a:hover{color:var(--global-palette-highlight);}.main-navigation .primary-menu-container > ul > li.menu-item.current-menu-item > a{color:var(--global-palette3);}.header-navigation .header-menu-container ul ul.sub-menu, .header-navigation .header-menu-container ul ul.submenu{background:var(--global-palette1);box-shadow:0px 2px 13px 0px rgba(0,0,0,0.1);}.header-navigation .header-menu-container ul ul li.menu-item, .header-menu-container ul.menu > li.kadence-menu-mega-enabled > ul > li.menu-item > a{border-bottom:0px none rgba(255,255,255,0);}.header-navigation .header-menu-container ul ul li.menu-item > a{width:180px;padding-top:0.8em;padding-bottom:0.8em;color:var(--global-palette9);font-style:normal;font-weight:normal;font-size:14px;font-family:Montserrat, sans-serif;}.header-navigation .header-menu-container ul ul li.menu-item > a:hover{color:var(--global-palette9);background:var(--global-palette3);}.header-navigation .header-menu-container ul ul li.menu-item.current-menu-item > a{color:var(--global-palette9);background:var(--global-palette3);}.mobile-toggle-open-container .menu-toggle-open, .mobile-toggle-open-container .menu-toggle-open:focus{color:var(--global-palette5);padding:0.4em 0.6em 0.4em 0.6em;font-size:14px;}.mobile-toggle-open-container .menu-toggle-open.menu-toggle-style-bordered{border:1px solid currentColor;}.mobile-toggle-open-container .menu-toggle-open .menu-toggle-icon{font-size:20px;}.mobile-toggle-open-container .menu-toggle-open:hover, .mobile-toggle-open-container .menu-toggle-open:focus-visible{color:var(--global-palette-highlight);}.mobile-navigation ul li{font-size:14px;}.mobile-navigation ul li a{padding-top:1em;padding-bottom:1em;}.mobile-navigation ul li > a, .mobile-navigation ul li.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette8);}.mobile-navigation ul li.current-menu-item > a, .mobile-navigation ul li.current-menu-item.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette-highlight);}.mobile-navigation ul li.menu-item-has-children .drawer-nav-drop-wrap, .mobile-navigation ul li:not(.menu-item-has-children) a{border-bottom:1px solid rgba(255,255,255,0.1);}.mobile-navigation:not(.drawer-navigation-parent-toggle-true) ul li.menu-item-has-children .drawer-nav-drop-wrap button{border-left:1px solid rgba(255,255,255,0.1);}#mobile-drawer .drawer-header .drawer-toggle{padding:0.6em 0.15em 0.6em 0.15em;font-size:24px;}.search-toggle-open-container .search-toggle-open{color:var(--global-palette5);}.search-toggle-open-container .search-toggle-open.search-toggle-style-bordered{border:1px solid currentColor;}.search-toggle-open-container .search-toggle-open .search-toggle-icon{font-size:1em;}.search-toggle-open-container .search-toggle-open:hover, .search-toggle-open-container .search-toggle-open:focus{color:var(--global-palette-highlight);}#search-drawer .drawer-inner{background:var(--global-palette1);} /* Kadence Footer CSS */ .site-middle-footer-wrap .site-footer-row-container-inner{background:#222626;font-style:normal;font-weight:normal;font-size:14px;font-family:Montserrat, sans-serif;color:#a8b1b3;}.site-middle-footer-inner-wrap{padding-top:30px;padding-bottom:0px;grid-column-gap:10px;grid-row-gap:10px;}.site-middle-footer-inner-wrap .widget{margin-bottom:30px;}.site-middle-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-10px / 2);}.site-top-footer-wrap .site-footer-row-container-inner{background:#006a70;font-style:normal;color:var(--global-palette8);border-top:3px solid var(--global-palette1);}.site-footer .site-top-footer-wrap a:not(.button):not(.wp-block-button__link):not(.wp-element-button){color:var(--global-palette8);}.site-footer .site-top-footer-wrap a:not(.button):not(.wp-block-button__link):not(.wp-element-button):hover{color:var(--global-palette2);}.site-top-footer-inner-wrap{padding-top:60px;padding-bottom:60px;grid-column-gap:30px;grid-row-gap:30px;}.site-top-footer-inner-wrap .widget{margin-bottom:30px;}.site-top-footer-inner-wrap .widget-area .widget-title{font-style:normal;color:var(--global-palette2);}.site-top-footer-inner-wrap .site-footer-section:not(:last-child):after{border-right:1px dashed var(--global-palette1);right:calc(-30px / 2);}.site-bottom-footer-wrap .site-footer-row-container-inner{background:#222626;font-style:normal;font-weight:700;font-family:Montserrat, sans-serif;color:#a8b1b3;}.site-bottom-footer-inner-wrap{min-height:10px;padding-top:10px;padding-bottom:30px;grid-column-gap:30px;}.site-bottom-footer-inner-wrap .widget{margin-bottom:30px;}.site-bottom-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);}.footer-social-wrap .footer-social-inner-wrap{font-size:1em;gap:0.3em;}.site-footer .site-footer-wrap .site-footer-section .footer-social-wrap .footer-social-inner-wrap .social-button{color:var(--global-palette8);background:#006a70;border:2px none transparent;border-radius:3px;}.site-footer .site-footer-wrap .site-footer-section .footer-social-wrap .footer-social-inner-wrap .social-button:hover{color:var(--global-palette2);}#colophon .footer-html{font-style:normal;font-weight:700;font-size:14px;font-family:Montserrat, sans-serif;margin:10px 0px 10px 0px;} /* Kadence Pro Header CSS */ .header-navigation-dropdown-direction-left ul ul.submenu, .header-navigation-dropdown-direction-left ul ul.sub-menu{right:0px;left:auto;}.rtl .header-navigation-dropdown-direction-right ul ul.submenu, .rtl .header-navigation-dropdown-direction-right ul ul.sub-menu{left:0px;right:auto;}.header-account-button .nav-drop-title-wrap > .kadence-svg-iconset, .header-account-button > .kadence-svg-iconset{font-size:1.2em;}.site-header-item .header-account-button .nav-drop-title-wrap, .site-header-item .header-account-wrap > .header-account-button{display:flex;align-items:center;}.header-account-style-icon_label .header-account-label{padding-left:5px;}.header-account-style-label_icon .header-account-label{padding-right:5px;}.site-header-item .header-account-wrap .header-account-button{text-decoration:none;box-shadow:none;color:inherit;background:transparent;padding:0.6em 0em 0.6em 0em;}.header-mobile-account-wrap .header-account-button .nav-drop-title-wrap > .kadence-svg-iconset, .header-mobile-account-wrap .header-account-button > .kadence-svg-iconset{font-size:1.2em;}.header-mobile-account-wrap .header-account-button .nav-drop-title-wrap, .header-mobile-account-wrap > .header-account-button{display:flex;align-items:center;}.header-mobile-account-wrap.header-account-style-icon_label .header-account-label{padding-left:5px;}.header-mobile-account-wrap.header-account-style-label_icon .header-account-label{padding-right:5px;}.header-mobile-account-wrap .header-account-button{text-decoration:none;box-shadow:none;color:inherit;background:transparent;padding:0.6em 0em 0.6em 0em;}#login-drawer .drawer-inner .drawer-content{display:flex;justify-content:center;align-items:center;position:absolute;top:0px;bottom:0px;left:0px;right:0px;padding:0px;}#loginform p label{display:block;}#login-drawer #loginform{width:100%;}#login-drawer #loginform input{width:100%;}#login-drawer #loginform input[type="checkbox"]{width:auto;}#login-drawer .drawer-inner .drawer-header{position:relative;z-index:100;}#login-drawer .drawer-content_inner.widget_login_form_inner{padding:2em;width:100%;max-width:350px;border-radius:.25rem;background:var(--global-palette9);color:var(--global-palette4);}#login-drawer .lost_password a{color:var(--global-palette6);}#login-drawer .lost_password, #login-drawer .register-field{text-align:center;}#login-drawer .widget_login_form_inner p{margin-top:1.2em;margin-bottom:0em;}#login-drawer .widget_login_form_inner p:first-child{margin-top:0em;}#login-drawer .widget_login_form_inner label{margin-bottom:0.5em;}#login-drawer hr.register-divider{margin:1.2em 0;border-width:1px;}#login-drawer .register-field{font-size:90%;}@media all and (min-width: 1025px){#login-drawer hr.register-divider.hide-desktop{display:none;}#login-drawer p.register-field.hide-desktop{display:none;}}@media all and (max-width: 1024px){#login-drawer hr.register-divider.hide-mobile{display:none;}#login-drawer p.register-field.hide-mobile{display:none;}}@media all and (max-width: 767px){#login-drawer hr.register-divider.hide-mobile{display:none;}#login-drawer p.register-field.hide-mobile{display:none;}}.tertiary-navigation .tertiary-menu-container > ul > li.menu-item > a{padding-left:calc(1.2em / 2);padding-right:calc(1.2em / 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entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://rebelsguidetopm.com/author/elizabeth/">Elizabeth Harrin</a></span></span> <span class="posted-on"> <time class="entry-date published" datetime="2024-09-26T09:08:00+01:00">26 September, 2024</time><time class="updated" datetime="2024-09-25T22:10:09+01:00">25 September, 2024</time> </span> <span class="updated-on"> <span class="meta-label">Last updated: </span><time class="entry-date published updated" datetime="2024-09-25T22:10:09+01:00">25 September, 2024</time> </span> <span class="category-links"> <span class="category-link-items"><a href="https://rebelsguidetopm.com/category/jobs/" rel="category tag">Jobs</a>, <a href="https://rebelsguidetopm.com/category/teams/" rel="category tag">Teams</a></span> </span> </div> </header> <div class="entry-content single-content"> <div id="wtr-content" data-bg="#FFFFFF" data-fg="#00a1ab" data-width="5" data-mute="" data-fgopacity="0.20" data-mutedopacity="0.5" data-placement="top" data-placement-offset="0" data-content-offset="0" data-placement-touch="top" data-placement-offset-touch="0" data-transparent="" data-shadow="1" data-touch="1" data-non-touch="1" data-comments="0" data-commentsbg="#ffcece" data-location="page" data-mutedfg="#00a1ab" data-endfg="#00a1ab" data-rtl="" > <p>People often ask me how project managers can be evaluated, or what targets should be set for people in <a href="https://rebelsguidetopm.com/project-management-job-titles-understanding-the-types-of-roles-in-project-management/" data-type="post" data-id="19128" data-lasso-id="299685">project roles</a>.</p><nav class="wp-block-kadence-tableofcontents kb-table-of-content-nav kb-table-of-content-id39532_8bbde7-7c" role="navigation" aria-label="Table of Contents"><div class="kb-table-of-content-wrap"><div class="kb-table-of-contents-title-wrap kb-toggle-icon-style-arrow"><span class="kb-table-of-contents-title">Table of Contents</span></div><ul class="kb-table-of-content-list kb-table-of-content-list-columns-1 kb-table-of-content-list-style-none kb-table-of-content-link-style-underline"><li><a class="kb-table-of-contents__entry" href="#kpis-for-project-managers">KPIs for Project managers</a></li><li><a class="kb-table-of-contents__entry" href="#kpis-for-project-coordinator">KPIs for project coordinator</a></li><li><a class="kb-table-of-contents__entry" href="#kpis-for-pmo-analyst">KPIs for PMO analyst</a></li><li><a class="kb-table-of-contents__entry" href="#kpis-for-pmo-manager">KPIs for PMO Manager</a></li></ul></div></nav> <p>It’s a bit tricky to provide a one-size-fits-all answer, but I have come up with some Key Performance Indicators for project managers, that you can use as a starting point for your own team.</p> <p>I find it easiest to start with the ‘why’ of why your team exists. If you don’t have a mission statement or purpose statement for your team, start with that.</p> <p>Here’s a very generic one that I drafted for a coaching course assignment that you can use as a starting point:</p> <p><em>Our vision is to provide project management expertise to enable the organisation to deliver the strategy, driving the right change, at the right time, in the right way, transforming us into an agile organisation.?</em></p> <p>OK, on to the KPIs. These are not KPIs for projects – those are however you track project success, so you’ll normally be using measures like cost variance, schedule variance, planned value, cycle time, planned vs actual hours, billable hours etc.</p> <p>You can track that sort of KPI through your project management software.</p> <p>But I’m more interested in how you track an individual project manager’s performance. What goals can you set for them that help you compare project managers in a team or assess how well they are doing?</p> <figure class="wp-block-image size-large"><img decoding="async" width="1200" height="672" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201200%20672'%3E%3C/svg%3E" alt="virtual team image by midjourney" class="wp-image-39279" title="KPIs for Project roles 1" data-lazy-srcset="https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-1200x672.webp 1200w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-768x430.webp 768w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4.webp 1325w" data-lazy-sizes="(max-width: 1200px) 100vw, 1200px" data-lazy-src="https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-1200x672.webp" /><noscript><img decoding="async" width="1200" height="672" src="https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-1200x672.webp" alt="virtual team image by midjourney" class="wp-image-39279" title="KPIs for Project roles 1" srcset="https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-1200x672.webp 1200w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4-768x430.webp 768w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/virtual-team4.webp 1325w" sizes="(max-width: 1200px) 100vw, 1200px" /></noscript></figure> <h2 class="wp-block-heading">KPIs for Project managers</h2> <p>There are so many ways you could track how well a project manager is performing, but I think it’s quite separate from how the project is going. After all, we can’t always control for all the variables and you’ll probably find that cost, schedule and changes all happen whether the project manager is the best one on the team or not.</p> <ol class="wp-block-list"> <li>All projects have clearly defined goals</li> <li>All projects have benefits clearly identified</li> <li>All projects have a defined schedule and project budget</li> <li>All projects have a change impact assessment completed for key roles</li> <li>All project milestones, risks and issues are documented in the tool</li> <li>All completed projects have a closure document that includes lessons learned</li> </ol> <p>If you want to pull up the <a href="https://rebelsguidetopm.com/software-reviews/" data-type="page" data-id="13007" data-lasso-id="299686">project management software</a> dashboard at the time of a performance review and check their project’s resource capacity, profitability, CPI, SPI, EV etc etc, then do, but give the project manager a chance to explain why their numbers aren’t the only thing that determines whether they are doing a good enough job.</p> <h2 class="wp-block-heading">KPIs for project coordinator</h2> <p>These KPIs could also work for a team coordinator, team PA or other admin role.</p> <ol class="wp-block-list"> <li>All <a href="https://rebelsguidetopm.com/how-to-facilitate-a-project-meeting/" data-lasso-id="299687">project meetings</a> are booked within a reasonable time frame (depends on type of meeting)</li> <li>All travel requests are booked within a reasonable time frame (depends on requirement)</li> <li>Team meetings are booked, minuted, recorded every quarter</li> <li>Team org charts are kept up to date (within a week or a team change)</li> <li>All communication is professional, proof-read and dealt with in a confidential manner as appropriate.</li> </ol> <p>As you can see, these are less about KPIs in project management and more about how the individual is doing their job.</p> <h2 class="wp-block-heading">KPIs for PMO analyst</h2> <ol class="wp-block-list"> <li>All <a href="https://rebelsguidetopm.com/free-project-action-log-template/" data-lasso-id="299688">project action logs</a> are updated within 48 hours of status meetings.</li> <li>80% of purchase orders are raised within 48 hours of request.</li> <li>All project lessons learned are added to the database within a week of the meeting.</li> <li>The project schedule and milestone schedule are kept up to date.</li> <li>Promote efficient ways of working by providing support as required to other team members in using the project management software tool efficiently.</li> <li>All status reporting is completed in line with the PMO calendar each month.</li> </ol> <div class="wp-block-image"> <figure class="aligncenter size-large is-resized"><img decoding="async" width="800" height="1200" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20800%201200'%3E%3C/svg%3E" alt="pin image with text: kpis for project roles" class="wp-image-39283" style="width:500px" title="KPIs for Project roles 2" data-lazy-srcset="https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-800x1200.webp 800w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-768x1152.webp 768w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles.webp 1000w" data-lazy-sizes="(max-width: 800px) 100vw, 800px" data-lazy-src="https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-800x1200.webp" /><noscript><img decoding="async" width="800" height="1200" src="https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-800x1200.webp" alt="pin image with text: kpis for project roles" class="wp-image-39283" style="width:500px" title="KPIs for Project roles 2" srcset="https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-800x1200.webp 800w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles-768x1152.webp 768w,https://rebelsguidetopm.com/wp-content/uploads/2024/09/kpis-for-project-roles.webp 1000w" sizes="(max-width: 800px) 100vw, 800px" /></noscript></figure></div> <h2 class="wp-block-heading">KPIs for PMO Manager</h2> <p>These measures would also be suitable for someone in a program management role. Adjust as necessary!</p> <ol class="wp-block-list"> <li>All Tier 1 projects have clear capacity and resource plans.</li> <li>Employee engagement is more than 1% above the true benchmark.</li> <li>100% of strategic plan initiatives are signed off at the relevant governance forum.</li> <li>All pipeline and in-flight projects are using the project management software tool.</li> <li>Programme board packs are prepared and distributed every other Tuesday.</li> <li>Lessons learned are identified across the portfolio and used to inform future projects.</li> </ol> <p>You could also add in customer satisfaction (or NPS). I <a href="https://rebelsguidetopm.com/customercentricpm/" data-lasso-id="299689">wrote a book</a> about how to do that easily without any reliance on fancy software, and it works really well with internal customers.</p> </div></div> </div> </article> <link rel='stylesheet' id='kadence-author-box-css' href='https://rebelsguidetopm.com/wp-content/themes/kadence/assets/css/author-box.min.css?ver=1738697339' media='all' /> <div class="entry-author entry-author-style-normal"> <div class="entry-author-profile author-profile vcard"> <div class="entry-author-avatar"> <img alt='Elizabeth Harrin wearing a pink scarf' src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%2080%2080'%3E%3C/svg%3E" data-lazy-srcset='https://rebelsguidetopm.com/wp-content/gravatars/Elizabeth-square500-160x160.jpg 2x' class='avatar avatar-80 photo' height='80' width='80' decoding='async' data-lazy-src="https://rebelsguidetopm.com/wp-content/gravatars/Elizabeth-square500-80x80.jpg"/><noscript><img alt='Elizabeth Harrin wearing a pink scarf' src='https://rebelsguidetopm.com/wp-content/gravatars/Elizabeth-square500-80x80.jpg' srcset='https://rebelsguidetopm.com/wp-content/gravatars/Elizabeth-square500-160x160.jpg 2x' class='avatar avatar-80 photo' height='80' width='80' decoding='async'/></noscript> </div> <b class="entry-author-name author-name fn"><a href="https://rebelsguidetopm.com/author/elizabeth/" title="Posts by Elizabeth Harrin" rel="author">Elizabeth Harrin</a></b> <p class="entry-author-occupation author-occupation">Project manager, author, mentor</p> <div class="entry-author-description author-bio"> <p>Elizabeth Harrin is a Fellow of the Association for Project Management in the UK. She holds degrees from the University of York and Roehampton University, and several project management certifications including APM PMQ. She first took her PRINCE2 Practitioner exam in 2004 and has worked extensively in project delivery for over 20 years.<br /> Elizabeth is also the founder of the <a href="https://projectmanagementrebels.com">Project Management Rebels</a> community, a mentoring group for professionals. 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