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meetings</span></a></li></ul></nav></div><div class="sc-LzLQF hhCSuF"><div class="sc-LzLOM lnMZQH"><div class="sc-LzLPy eFVHbq"><iframe id="login-iframe" src="/oidc/signin" tabindex="-1"></iframe></div></div></div></div><div role="main" id="main-content" class="sc-LzLLF cKALBE"><div class="sc-LzOlE iwvpYw"><div class="sc-AykKC cwwZbB"><div class="sc-AykKD jDOkbu"><div class="sc-AykKE sc-LzOlL iDbioc"><h1 class="sc-LzOlH eSaxLX">Your privacy online</h1><p class="sc-LzOlI dCbUME"></p></div></div></div></div><section class="sc-AykKF eTQksp white"><div class="sc-AykKC cwwZbB"><div class="sc-AykKD fjtGju"><div class="sc-AykKE sc-AykKG sc-LzOEe isVWHM"><div class="sc-AykKH liVUA-d"><p class="text-l">The City of Sydney takes great care with practices that affect personal privacy.</p> <h3>Accountability</h3> <p>The employees who maintain and operate the City website are subject to the <a href="https://www.legislation.nsw.gov.au/view/html/inforce/current/act-1998-133">Privacy and Personal Information Protection Act 1998</a> and the City’s <a href="/policies/privacy-management-plan">privacy management plan</a>.</p> <h3>Protecting your privacy when you access our online services</h3> <h4>Why we’re collecting your details</h4> <p>The City of Sydney provides a wide range of services that you can access online from rates and parking permits to our What’s On events guide and exploring our parks, pools and libraries.</p> <p>We may need to collect your personal information to assist you when you access our services online, and to provide further information so that we can deliver a service.</p> <p>The supply of this information is voluntary. If you do not provide this information, we may be unable to provide access to City of Sydney services.</p> <h4>Using your information</h4> <p>The City of Sydney will use your personal information for the purpose for which it was collected and may also use it as is necessary for the exercise of other functions, such as updating our customer records or letting you know about other City of Sydney services. We may also share your personal information within other divisions of the City of Sydney and authorised outsourced service providers to expedite the provision of services to you.</p> <h4>Receiving and storing your information</h4> <p>City of Sydney employees are the intended recipients of this information. The City of Sydney, 456 Kent Street, Sydney NSW 2000 collects this information and will store it securely.</p> <p>Please contact Customer Service on 02 9265 9333 or at <a href="/cdn-cgi/l/email-protection#e5868a908b868c89a5868c919c8a83969c818b809ccb8b9692cb828a93cb8490"><span class="__cf_email__" data-cfemail="a5c6cad0cbc6ccc9e5c6ccd1dccac3d6dcc1cbc0dc8bcbd6d28bc2cad38bc4d0">[email protected]</span></a> to access or update your personal information.</p> <p>For more details on how we manage personal information, please see our <a href="/policies/privacy-management-plan">privacy management plan</a>.</p> <h3>Protecting your privacy when you sign up for a City of Sydney enewsletter</h3> <h4>Why we’re collecting your details</h4> <p>The City of Sydney is collecting your personal information so we can email you newsletters on the topics you have selected.</p> <p>Supplying this information is voluntary. If you do not provide this information, we may not be able to send you these newsletters.</p> <p>We may also use this information to send you content on related City of Sydney topics, services or events.</p> <h4>Receiving and storing your details</h4> <p>City of Sydney employees are the intended recipients of this information. The City of Sydney, 456 Kent Street, Sydney NSW 2000 collects this information and will store it securely.</p> <h4>How to access or update your details</h4> <p>Please contact Customer Service on 02 9265 9333 or at <a href="/cdn-cgi/l/email-protection#accfc3d9c2cfc5c0eccfc5d8d5c3cadfd5c8c2c9d582c2dfdb82cbc3da82cdd9"><span class="__cf_email__" data-cfemail="a5c6cad0cbc6ccc9e5c6ccd1dccac3d6dcc1cbc0dc8bcbd6d28bc2cad38bc4d0">[email protected]</span></a> to access or update your personal information.</p> <p>For more details on how we manage personal information, please see our <a href="/policies/privacy-management-plan">privacy management plan</a>.</p> <h3>Websites</h3> <h4>Data collected by the City</h4> <p>Data that in some way identifies the user is gathered during interactions with City websites in the following circumstances:</p> <dl> <dt>Computer information</dt> <dd>It is a necessary part of visiting any website that your web browser provides your machine’s identity (<abbr title="Internet Protocol">IP</abbr> address) to the web server so it can address the reply to the correct machine. In addition, the browser type and operating system are provided.</dd> <dt>Navigation and clickstream data</dt> <dd>Browsing any website generates a trail of the pages you visit and the time apparently spent displaying each page.</dd> <dt>User feedback</dt> <dd>We seek feedback from our website users to improve the services provided on the site. Providing feedback is voluntary and does not in any way affect your access to the City website.</dd> <dt>Polls and surveys</dt> <dd>See the privacy protection notice on each poll or survey to find out more about how we will manage personal information in each case.</dd> <dt>Subscription details and service requests</dt> <dd>Personal information you provide when you register or request services online will only be used for the purpose indicated for that particular service or as is reasonably necessary for the exercise of other lawful and proper City functions.</dd> </dl> <h4>Cookies</h4> <p>We manage some aspects of your connection to this website using a facility called a cookie, which identifies and recognises the computer but not the person using the computer, when you visit some parts of our websites.</p> <p>Cookies are inactive pieces of information that a website transfers to an individual’s hard drive for keeping records to make it easier to use our site by storing details about your preferences. Cookies cannot be shared with other websites. The use of cookies is an industry standard and you’ll find that most major websites use them.</p> <p>Most internet browsers automatically accept cookies. If you prefer not to receive cookies, you can adjust your browser to disable cookies or to warn you when cookies are being used. </p> <h4>Online advertising </h4> <p>The City uses remarketing services (sometimes called interest-based advertising) to show ads on sites across the internet to previous visitors to our websites. These services allow us to tailor our advertising and marketing content so that it is relevant and suits your needs. This is done using browser cookies, pixels and related technologies that identify whether the computer or mobile device you are using has previously interacted with particular web pages, web services or advertisements. Only non-personal information is collected.</p> <p>The City uses pixels from Google, Facebook and LinkedIn to collect this information on our behalf. You can opt-out of your non-personal information being collected by going to <a href="http://www.aboutads.info/choices/">aboutads.info/choices/</a> selecting ‘Google’, ‘Facebook’ and ‘LinkedIn’.</p> <h4>Data storage, use, disclosure and retention</h4> <p>All data described in the preceding paragraphs may be stored and archived for a period that is yet to be determined but is likely to be at least 1 year and quite probably 7 years. Unless stated otherwise, the data is used by the City and employees involved with maintaining and operating the City website for:</p> <ul> <li>website and system administration, including monitoring to prevent security breaches</li> <li>customising the website to meet user needs</li> <li>evaluation, research and development.</li> </ul> <p>Identified data can only be disclosed to the user if the user provides the unique request session number. Personally identified data may be disclosed to a third party only in circumstances where such disclosure is legally authorised, such as in the investigation of a criminal offence in compliance with a search warrant or subpoena.</p> <h4>Users under the age of 16 years</h4> <p>If you’re under 16, you need your parent or guardian’s permission to share your personal information with the City of Sydney through our website.</p> <h3>Contacts</h3> <p>If you believe that we have not followed the principles of this privacy statement or would like to comment, please contact City of Sydney on 02 9265 9333 or email <a href="/cdn-cgi/l/email-protection#5f3c302a313c36331f3c362b2630392c263b313a2671312c2871383029713e2a"><span class="__cf_email__" data-cfemail="2d4e4258434e44416d4e445954424b5e544943485403435e5a034a425b034c58">[email protected]</span></a>.</p></div></div></div></div></section><div class="sc-bkzqYA ZhyAJ"><div id="privacy-management-plan" class="sc-bkzqHy lfyfHI bg-secondary simple-image right-image "><div class="sc-AykKC sc-bkzqXQ iFAGuD"><div class="sc-AykKD sc-bkzqHX igCxto"><div class="sc-AykKE sc-bkzqHW kaXaoc"><div class="sc-bkzqHZ fDGnzY portrait"><img class="sc-bkzqId kMFdWo lazyload" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII=" data-src="/-/jssmedia/corporate/images/publications/policies/policy-book-cover-a6.png?mw=640" alt="Decorative" data-srcset="/-/jssmedia/corporate/images/publications/policies/policy-book-cover-a6.png?mw=640 640w, /-/jssmedia/corporate/images/publications/policies/policy-book-cover-a6.png?mw=1200 1200w"/></div></div><div class="sc-AykKE sc-bkzqHW bVYTi"><div class="sc-bkzqIb fdgKFP"><img alt="" src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mNkYAAAAAYAAjCB0C8AAAAASUVORK5CYII="/></div><div class="sc-bkzqHY iYtFuE"><p class="sc-bkzqIe dYZVMA">Policies</p><a class="sc-bkzqIH bzgIna" aria-label="link" href="/policies/privacy-management-plan"><h2 class="sc-bkzqIM geqjxq">Privacy management plan<span class="sc-bkzqIJ kItORO"><span class="sc-bkzqIK jitjPA"><svg width="14" height="16" viewBox="0 0 14 16" fill="none" xmlns="http://www.w3.org/2000/svg" role="img" aria-hidden="true"><path d="M13.92 7.62C13.8724 7.49725 13.801 7.3851 13.71 7.29L7.71 1.29C7.61676 1.19676 7.50607 1.1228 7.38425 1.07234C7.26243 1.02188 7.13186 0.995909 7 0.995909C6.7337 0.995909 6.4783 1.1017 6.29 1.29C6.19676 1.38324 6.1228 1.49393 6.07234 1.61575C6.02188 1.73757 5.99591 1.86814 5.99591 2C5.99591 2.2663 6.1017 2.5217 6.29 2.71L10.59 7H1C0.734784 7 0.48043 7.10536 0.292893 7.29289C0.105357 7.48043 0 7.73478 0 8C0 8.26522 0.105357 8.51957 0.292893 8.70711C0.48043 8.89464 0.734784 9 1 9H10.59L6.29 13.29C6.19627 13.383 6.12188 13.4936 6.07111 13.6154C6.02034 13.7373 5.9942 13.868 5.9942 14C5.9942 14.132 6.02034 14.2627 6.07111 14.3846C6.12188 14.5064 6.19627 14.617 6.29 14.71C6.38296 14.8037 6.49356 14.8781 6.61542 14.9289C6.73728 14.9797 6.86799 15.0058 7 15.0058C7.13201 15.0058 7.26272 14.9797 7.38458 14.9289C7.50644 14.8781 7.61704 14.8037 7.71 14.71L13.71 8.71C13.801 8.6149 13.8724 8.50275 13.92 8.38C14.02 8.13654 14.02 7.86346 13.92 7.62Z"></path></svg></span></span></h2></a><div isBanner="" class="sc-AykKH sc-bkzqIf cKmRyf">How we manage personal and health information.</div><span class="sc-bkzqID kCQtNQ">Published 27 August 2024</span></div></div></div></div></div></div></div><footer><div class="sc-LzOmo jpToqv"><div class="sc-AykKC cwwZbB"><div class="sc-AykKD iKOEwe"><div order="[object Object]" height="[object Object]" class="sc-AykKE gwISDQ"><span aria-hidden="true" class="sc-LzOmr juinRH"></span><span aria-hidden="true" class="sc-LzOms bETezA"></span></div><div order="[object Object]" class="sc-AykKE hJFfBN"><nav aria-label="footer primary"><ul class="sc-LzOmt hBHHns"><li class="sc-LzOmu kOCDOI"><a aria-label="Services" class="sc-LzOmV dmmBik" 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class=\"text-l\"\u003EThe City of Sydney takes great care with practices that affect personal privacy.\u003C\u002Fp\u003E\n\u003Ch3\u003EAccountability\u003C\u002Fh3\u003E\n\u003Cp\u003EThe employees who maintain and operate the City website are subject to the \u003Ca href=\"https:\u002F\u002Fwww.legislation.nsw.gov.au\u002Fview\u002Fhtml\u002Finforce\u002Fcurrent\u002Fact-1998-133\"\u003EPrivacy and Personal Information Protection Act 1998\u003C\u002Fa\u003E and the City’s \u003Ca href=\"\u002Fpolicies\u002Fprivacy-management-plan\"\u003Eprivacy management plan\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003Ch3\u003EProtecting your privacy when you access our online services\u003C\u002Fh3\u003E\n\u003Ch4\u003EWhy we’re collecting your details\u003C\u002Fh4\u003E\n\u003Cp\u003EThe City of Sydney provides a wide range of services that you can access online from rates and parking permits to our What’s On events guide and exploring our parks, pools and libraries.\u003C\u002Fp\u003E\n\u003Cp\u003EWe may need to collect your personal information to assist you when you access our services online, and to provide further information so that we can deliver a service.\u003C\u002Fp\u003E\n\u003Cp\u003EThe supply of this information is voluntary. If you do not provide this information, we may be unable to provide access to City of Sydney services.\u003C\u002Fp\u003E\n\u003Ch4\u003EUsing your information\u003C\u002Fh4\u003E\n\u003Cp\u003EThe City of Sydney will use your personal information for the purpose for which it was collected and may also use it as is necessary for the exercise of other functions, such as updating our customer records or letting you know about other City of Sydney services. We may also share your personal information within other divisions of the City of Sydney and authorised outsourced service providers to expedite the provision of services to you.\u003C\u002Fp\u003E\n\u003Ch4\u003EReceiving and storing your information\u003C\u002Fh4\u003E\n\u003Cp\u003ECity of Sydney employees are the intended recipients of this information. The City of Sydney, 456 Kent Street, Sydney NSW 2000 collects this information and will store it securely.\u003C\u002Fp\u003E\n\u003Cp\u003EPlease contact Customer Service on 02 9265 9333 or at \u003Ca href=\"mailto:council@cityofsydney.nsw.gov.au\"\u003Ecouncil@cityofsydney.nsw.gov.au\u003C\u002Fa\u003E to access or update your personal information.\u003C\u002Fp\u003E\n\u003Cp\u003EFor more details on how we manage personal information, please see our \u003Ca href=\"\u002Fpolicies\u002Fprivacy-management-plan\"\u003Eprivacy management plan\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003Ch3\u003EProtecting your privacy when you sign up for a City of Sydney enewsletter\u003C\u002Fh3\u003E\n\u003Ch4\u003EWhy we’re collecting your details\u003C\u002Fh4\u003E\n\u003Cp\u003EThe City of Sydney is collecting your personal information so we can email you newsletters on the topics you have selected.\u003C\u002Fp\u003E\n\u003Cp\u003ESupplying this information is voluntary. If you do not provide this information, we may not be able to send you these newsletters.\u003C\u002Fp\u003E\n\u003Cp\u003EWe may also use this information to send you content on related City of Sydney topics, services or events.\u003C\u002Fp\u003E\n\u003Ch4\u003EReceiving and storing your details\u003C\u002Fh4\u003E\n\u003Cp\u003ECity of Sydney employees are the intended recipients of this information. The City of Sydney, 456 Kent Street, Sydney NSW 2000 collects this information and will store it securely.\u003C\u002Fp\u003E\n\u003Ch4\u003EHow to access or update your details\u003C\u002Fh4\u003E\n\u003Cp\u003EPlease contact Customer Service on 02 9265 9333 or at \u003Ca href=\"mailto:council@cityofsydney.nsw.gov.au\"\u003Ecouncil@cityofsydney.nsw.gov.au\u003C\u002Fa\u003E to access or update your personal information.\u003C\u002Fp\u003E\n\u003Cp\u003EFor more details on how we manage personal information, please see our \u003Ca href=\"\u002Fpolicies\u002Fprivacy-management-plan\"\u003Eprivacy management plan\u003C\u002Fa\u003E.\u003C\u002Fp\u003E\n\u003Ch3\u003EWebsites\u003C\u002Fh3\u003E\n\u003Ch4\u003EData collected by the City\u003C\u002Fh4\u003E\n\u003Cp\u003EData that in some way identifies the user is gathered during interactions with City websites in the following circumstances:\u003C\u002Fp\u003E\n\u003Cdl\u003E\n \u003Cdt\u003EComputer information\u003C\u002Fdt\u003E\n \u003Cdd\u003EIt is a necessary part of visiting any website that your web browser provides your machine’s identity (\u003Cabbr title=\"Internet Protocol\"\u003EIP\u003C\u002Fabbr\u003E address) to the web server so it can address the reply to the correct machine. In addition, the browser type and operating system are provided.\u003C\u002Fdd\u003E\n \u003Cdt\u003ENavigation and clickstream data\u003C\u002Fdt\u003E\n \u003Cdd\u003EBrowsing any website generates a trail of the pages you visit and the time apparently spent displaying each page.\u003C\u002Fdd\u003E\n \u003Cdt\u003EUser feedback\u003C\u002Fdt\u003E\n \u003Cdd\u003EWe seek feedback from our website users to improve the services provided on the site. Providing feedback is voluntary and does not in any way affect your access to the City website.\u003C\u002Fdd\u003E\n \u003Cdt\u003EPolls and surveys\u003C\u002Fdt\u003E\n \u003Cdd\u003ESee the privacy protection notice on each poll or survey to find out more about how we will manage personal information in each case.\u003C\u002Fdd\u003E\n \u003Cdt\u003ESubscription details and service requests\u003C\u002Fdt\u003E\n \u003Cdd\u003EPersonal information you provide when you register or request services online will only be used for the purpose indicated for that particular service or as is reasonably necessary for the exercise of other lawful and proper City functions.\u003C\u002Fdd\u003E\n\u003C\u002Fdl\u003E\n\u003Ch4\u003ECookies\u003C\u002Fh4\u003E\n\u003Cp\u003EWe manage some aspects of your connection to this website using a facility called a cookie, which identifies and recognises the computer but not the person using the computer, when you visit some parts of our websites.\u003C\u002Fp\u003E\n\u003Cp\u003ECookies are inactive pieces of information that a website transfers to an individual’s hard drive for keeping records to make it easier to use our site by storing details about your preferences. Cookies cannot be shared with other websites. The use of cookies is an industry standard and you’ll find that most major websites use them.\u003C\u002Fp\u003E\n\u003Cp\u003EMost internet browsers automatically accept cookies. If you prefer not to receive cookies, you can adjust your browser to disable cookies or to warn you when cookies are being used. \u003C\u002Fp\u003E\n\u003Ch4\u003EOnline advertising \u003C\u002Fh4\u003E\n\u003Cp\u003EThe City uses remarketing services (sometimes called interest-based advertising) to show ads on sites across the internet to previous visitors to our websites. These services allow us to tailor our advertising and marketing content so that it is relevant and suits your needs. This is done using browser cookies, pixels and related technologies that identify whether the computer or mobile device you are using has previously interacted with particular web pages, web services or advertisements. Only non-personal information is collected.\u003C\u002Fp\u003E\n\u003Cp\u003EThe City uses pixels from Google, Facebook and LinkedIn to collect this information on our behalf. You can opt-out of your non-personal information being collected by going to \u003Ca href=\"http:\u002F\u002Fwww.aboutads.info\u002Fchoices\u002F\"\u003Eaboutads.info\u002Fchoices\u002F\u003C\u002Fa\u003E selecting ‘Google’, ‘Facebook’ and ‘LinkedIn’.\u003C\u002Fp\u003E\n\u003Ch4\u003EData storage, use, disclosure and retention\u003C\u002Fh4\u003E\n\u003Cp\u003EAll data described in the preceding paragraphs may be stored and archived for a period that is yet to be determined but is likely to be at least 1 year and quite probably 7 years. 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