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href="/success/">Blog<small>Text automation explained</small></a></li><li><a href="/careers/">Careers<small>Find your dream role at Text</small></a></li><li><a href="/team/">Team<small>Meet Texters</small></a></li></ul></li></ul></nav></div><div data-focus-guard="true" tabindex="-1" style="width:1px;height:0px;padding:0;overflow:hidden;position:fixed;top:1px;left:1px"></div></div></header><main class="main"><div class="CompanyNewsSingle_wrapper__039GB"><div class="CompanyNewsSingle_header__rk_Lq"><a href="/press/company-news/"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" viewBox="0 0 24 24"><g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#a)"><path d="M5 12h14M5 12l4 4M5 12l4-4"></path></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h24v24H0z"></path></clipPath></defs></svg>Company news</a><h1>LiveChat Launches Incubator Program to Support Business Communication</h1><p>May 12, 2022</p></div><hr/><img src="https://res.cloudinary.com/dn1j6dpd7/image/upload/v1655286998/press/Company%20news/OG_Incubator.jpg" alt=""/><div class="CompanyNewsSingle_contentContainer___pc7_"><article class="CompanyNewsSingle_article__Gp2yA"><div><p><a href="https://www.livechat.com/">LiveChat</a>, a provider of software solutions for managing business communication, today announced the launch of its Incubator program to support product creators in the business communication industry that are working to remove communication barriers that stand in the way of online customer-business interactions.<br> <br> <a href="https://incubator.livechat.com/">The LiveChat Incubator</a> program is designed to teach participants how to successfully use the technology and establish a data acquisition plan to achieve a product-market fit and a go-to-market strategy. Through the program, members will receive the support required to bring their ideas to life. Members will be granted access to LiveChat's industry connections as well as the knowledge and guidance from 250 industry experts at LiveChat in every field of product development.<br> <br> Members will receive access to the company’s developer platform, including messaging APIs, website widgets, and other building blocks for modern communication tools available for web and mobile. LiveChat will also offer creators access to comprehensive technological facilities, IT tools, and infrastructure, including platforms such as IBM, Amazon and Cloudflare. Additionally, the LiveChat Incubator will secure the distribution channels for new projects which include the ecosystem of the company’s products (used by more than 35,000 customers, generating over 700 million chats and 900 million interactions in 2021), the app Marketplace and a network of over 10,000 developers and 10,000 partners and affiliates.<br> <br> “The LiveChat team is constantly thinking of new ways to improve the business communication industry,” said LiveChat CPO, Filip Jaskólski. “We look forward to supporting innovative teams with our experience and technology. With our help, these teams will be able to drive faster product development while focusing on the customer. We’re also eager to share our lessons learned, so they steer out of entrepreneurial pitfalls.”<br> <br> As in-person and digital communication present obstacles to efficient communication, both also have benefits that make communication easier. LiveChat’s mission is to combine the advantages of both means of communication to make exchanging information easy, convenient, and natural. While the company continues to discover the full potential of online written communication, LiveChat seeks product creators also looking to deliver the technology and the know-how to make communication easy, convenient, and natural.<br> <br> Applicants will be selected based on culture fit and business approach — focusing on online products, possibilities of automating the process of product development and distribution, organic growth, and high profitability of the project. If the Incubator member’s idea is successful and exhibits mutual alignment with LiveChat’s core values, the candidate will be considered for hire and will support the LiveChat team to bring their idea to fruition.<br> <br> LiveChat has a proven record in successfully supporting project ideas. ChatBot, a product in the company's portfolio, was initially a research and development project built by the winners of the LiveChat Hackathon in 2016. ChatBot is now a fully equipped platform for creating AI-bots with more than 2,000 paying customers, including UEFA, Kayak, Danone, and Unilever. Another example is SnapCall, which successfully built and commercialized its video and voice solution around the company’s chat application.<br> <br> To learn more and apply, visit: <a href="https://incubator.livechat.com/">https://incubator.livechat.com/</a><br> <br> <strong>About LiveChat</strong><br> <br> <a href="https://www.livechat.com/">LiveChat</a> is a complete customer service solution that offers several ways for businesses to communicate with buyers. Our industry-leading portfolio of products includes LiveChat, <a href="http://www.chatbot.com/">ChatBot</a>, <a href="http://www.helpdesk.com/">HelpDesk</a>, and <a href="http://www.knowledgebase.com/">KnowledgeBase</a> – all designed to enable contact with companies at any time and through a variety of communication channels. A wide range of business customers use the platform because of its customization capabilities and limitless integrations. LiveChat encourages tech firms and developers to build their own solutions on the platform’s back-end, allowing organizations to configure the application to fit their specific needs. It also integrates with all popular messaging channels and hundreds of other tools such as Shopify, Hubspot, and Google Analytics. Founded in 2002 with offices in both Poland and the United States, LiveChat is actively used by more than 35,000 companies worldwide and supports over 75 million chats monthly. 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It’s now easier than ever for a company to build a chatbot that fully meets its needs in a specific area of its business.","image":"https://res.cloudinary.com/dn1j6dpd7/image/upload/v1597758478/press/Company%20news/tinified/academy_1.png"},{"id":"livechat-launches-the-community-platform","title":"LiveChat launches the Community platform","date":"2018-10-25T14:45:27.347Z","category":["LiveChat"],"description":"Today LiveChat announces the launch of the Community platform. In this place, customers are able to connect with other users, experts and developers to find answers to their questions and share experiences. That is the next step in creating a platform around the LiveChat products.","image":"https://res.cloudinary.com/dn1j6dpd7/image/upload/v1597819200/press/Company%20news/tinified/community_1.png"},{"id":"livechat-is-bringing-its-chatbot-factory-out-of-beta","title":"LiveChat launches Users in ChatBot","date":"2018-03-14T14:45:27.347Z","category":["ChatBot"],"description":"BotEngine’s features portfolio has expanded to include rich messages, two types of matching system and API documentation. LiveChat has announced that it is still working to create the most comprehensive product of all chatbot factories.","image":"https://res.cloudinary.com/dn1j6dpd7/image/upload/v1597757760/press/Company%20news/tinified/users-chatbot.png"},{"id":"its-here-the-livechat-customer-service-report-2018","title":"It’s here! The LiveChat Customer Service Report 2018","date":"2018-01-25T14:45:27.347Z","category":["LiveChat"],"description":"More and more customers are willing to use live chat when contacting brands, but their general satisfaction rate has gone down slightly, the latest LiveChat Customer Service Report 2018 uncovers."},{"id":"livechat-named-bigcommerce-certified-partner","title":"LiveChat Named BigCommerce Certified Partner","date":"2017-10-27T14:45:27.347Z","category":["LiveChat"],"description":"LiveChat offers a chat application to help fast-growing businesses to stay in touch with their customers, anytime and anywhere, just as they have come to expect. "},{"id":"bots-come-to-live-as-livechat-integrates-botengine","title":"Bots come to ‘live’ as LiveChat integrates BotEngine","date":"2017-10-09T14:45:27.347Z","category":["ChatBot"],"description":"LiveChat has announced its integration with BotEngine, a chatbot platform. From now, each of over 21,000 companies already using the chat application is able to boost their customer service with bots with just one-click.","image":"https://res.cloudinary.com/dn1j6dpd7/image/fetch/v1588331125/https://kdev.io/by_timestamp/1587164002874/config/default/url/https://kdev.io/by_timestamp/1587164002874/config/default/url/https://success-cms.labs.livechatinc.com/app/uploads/2020/04/Support-your-business-with-chatbots.png"},{"id":"livechat-hits-20000-customers-in-150-countries","title":"LiveChat hits 20,000 customers in 150 countries","date":"2017-06-21T14:45:27.347Z","category":["LiveChat"],"description":"One of the most popular customer service software provider has reached a new milestone. LiveChat now has over 20,000 customers."}],"slug":"livechat-launches-incubator-program-to-support-business-communication","frontmatter":{"title":"LiveChat Launches Incubator Program to Support Business Communication","date":"2022-05-12T13:46:50.140Z","category":["Company"],"image":"https://res.cloudinary.com/dn1j6dpd7/image/upload/v1655286998/press/Company%20news/OG_Incubator.jpg"},"htmlContent":"\u003cp\u003e\u003ca href=\"https://www.livechat.com/\"\u003eLiveChat\u003c/a\u003e, a provider of software solutions for managing business communication, today announced the launch of its Incubator program to support product creators in the business communication industry that are working to remove communication barriers that stand in the way of online customer-business interactions.\u003cbr\u003e\n\u003cbr\u003e\n\u003ca href=\"https://incubator.livechat.com/\"\u003eThe LiveChat Incubator\u003c/a\u003e program is designed to teach participants how to successfully use the technology and establish a data acquisition plan to achieve a product-market fit and a go-to-market strategy. Through the program, members will receive the support required to bring their ideas to life. Members will be granted access to LiveChat's industry connections as well as the knowledge and guidance from 250 industry experts at LiveChat in every field of product development.\u003cbr\u003e\n\u003cbr\u003e\nMembers will receive access to the company’s developer platform, including messaging APIs, website widgets, and other building blocks for modern communication tools available for web and mobile. LiveChat will also offer creators access to comprehensive technological facilities, IT tools, and infrastructure, including platforms such as IBM, Amazon and Cloudflare. Additionally, the LiveChat Incubator will secure the distribution channels for new projects which include the ecosystem of the company’s products (used by more than 35,000 customers, generating over 700 million chats and 900 million interactions in 2021), the app Marketplace and a network of over 10,000 developers and 10,000 partners and affiliates.\u003cbr\u003e\n\u003cbr\u003e\n“The LiveChat team is constantly thinking of new ways to improve the business communication industry,” said LiveChat CPO, Filip Jaskólski. “We look forward to supporting innovative teams with our experience and technology. With our help, these teams will be able to drive faster product development while focusing on the customer. We’re also eager to share our lessons learned, so they steer out of entrepreneurial pitfalls.”\u003cbr\u003e\n\u003cbr\u003e\nAs in-person and digital communication present obstacles to efficient communication, both also have benefits that make communication easier. LiveChat’s mission is to combine the advantages of both means of communication to make exchanging information easy, convenient, and natural. While the company continues to discover the full potential of online written communication, LiveChat seeks product creators also looking to deliver the technology and the know-how to make communication easy, convenient, and natural.\u003cbr\u003e\n\u003cbr\u003e\nApplicants will be selected based on culture fit and business approach — focusing on online products, possibilities of automating the process of product development and distribution, organic growth, and high profitability of the project. If the Incubator member’s idea is successful and exhibits mutual alignment with LiveChat’s core values, the candidate will be considered for hire and will support the LiveChat team to bring their idea to fruition.\u003cbr\u003e\n\u003cbr\u003e\nLiveChat has a proven record in successfully supporting project ideas. ChatBot, a product in the company's portfolio, was initially a research and development project built by the winners of the LiveChat Hackathon in 2016. ChatBot is now a fully equipped platform for creating AI-bots with more than 2,000 paying customers, including UEFA, Kayak, Danone, and Unilever. Another example is SnapCall, which successfully built and commercialized its video and voice solution around the company’s chat application.\u003cbr\u003e\n\u003cbr\u003e\nTo learn more and apply, visit: \u003ca href=\"https://incubator.livechat.com/\"\u003ehttps://incubator.livechat.com/\u003c/a\u003e\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eAbout LiveChat\u003c/strong\u003e\u003cbr\u003e\n\u003cbr\u003e\n\u003ca href=\"https://www.livechat.com/\"\u003eLiveChat\u003c/a\u003e is a complete customer service solution that offers several ways for businesses to communicate with buyers. Our industry-leading portfolio of products includes LiveChat, \u003ca href=\"http://www.chatbot.com/\"\u003eChatBot\u003c/a\u003e, \u003ca href=\"http://www.helpdesk.com/\"\u003eHelpDesk\u003c/a\u003e, and \u003ca href=\"http://www.knowledgebase.com/\"\u003eKnowledgeBase\u003c/a\u003e – all designed to enable contact with companies at any time and through a variety of communication channels. A wide range of business customers use the platform because of its customization capabilities and limitless integrations. LiveChat encourages tech firms and developers to build their own solutions on the platform’s back-end, allowing organizations to configure the application to fit their specific needs. It also integrates with all popular messaging channels and hundreds of other tools such as Shopify, Hubspot, and Google Analytics. Founded in 2002 with offices in both Poland and the United States, LiveChat is actively used by more than 35,000 companies worldwide and supports over 75 million chats monthly. Learn more at \u003ca href=\"http://www.livechat.com/\"\u003ewww.livechat.com\u003c/a\u003e.\u003c/p\u003e\n"},"__N_SSG":true},"page":"/press/company-news/[slug]","query":{"slug":"livechat-launches-incubator-program-to-support-business-communication"},"buildId":"Qu0ibd4CWhCKDcC0xpsiP","isFallback":false,"gsp":true,"scriptLoader":[]}</script></body></html>