Planned Preventive Maintenance Solutions

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Learn more about KONE elevator company & how we are revolutionizing the elevator & escalator industry. </span> <a href="/en/about-us/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:260-965-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">KONE as a company</p> <p class="link-info-block__text"> <span> KONE Middle East is the global leader in escalator and lift companies. With KONE elevators, discover cutting-edge upkeep and modernization solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-975-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Environment</p> <p class="link-info-block__text"> <span> Explore the impact of KONE's green buildings on the development of smart sustainable cities, revolutionizing urban design for a more eco-conscious future. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-976-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Safety</p> <p class="link-info-block__text"> <span> Safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-977-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Innovations</p> <p class="link-info-block__text"> <span> Explore the latest game-changing advancements in innovation technology. Discover how KONE's elevator innovations play a role in enhancing the modern world. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-8310-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Culture</p> <p class="link-info-block__text"> <span> Find out more about KONE's corporate and workplace culture, which leads to forming a solid foundation for our company culture. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-8218-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Diversity, equity and inclusion</p> <p class="link-info-block__text"> <span> Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-966-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Careers</p> <p class="link-info-block__text"> <span> Learn more about the career possibilities we provide across the globe and join the next wave of KONE hires! Check our job vacancies in Egypt online. KONE Egypt. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-969-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">We offer</p> <p class="link-info-block__text"> <span> Unlock your full potential with KONE's career opportunities, Experience unparalleled career opportunities and foster your personal growth. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-970-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Students & graduates</p> <p class="link-info-block__text"> <span> Explore KONE elevator job vacancies for freshers to get a global & local challenges, like internships & entry-level jobs. Learn more about KONE internships online. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-971-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Technicians & professionals</p> <p class="link-info-block__text"> <span> Discover our professional & elevator technician job possibilities to help you reach your personal & professional goals. Check lift technician opportunities now. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-972-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Recruitment process</p> <p class="link-info-block__text"> <span> Learn about our proven recruitment process and how to join our team. Explore out hiring procedure and how we prioritize the right talent for our team. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-973-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Apply now</p> <p class="link-info-block__text"> <span> Check out KONE elevator careers, and don't miss your opportunity to be a part of the KONE organization. Apply Now and become a KONE member & join our journey. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-974-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Frequently asked questions</p> <p class="link-info-block__text"> <span> Get a list of the most popular job FAQs on our website! We have gathered the frequently asked questions about the application process. Find your answer online. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-967-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Contact us</p> <p class="link-info-block__text"> <span> Fill out the online form to contact us for further details on our services & elevator support system. Find KONE customer service for instant support online now. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-978-4"> <p class="link-info-block__path">About us > Contact us > </p> <p class="link-info-block__title">Branch offices</p> <p class="link-info-block__text"> <span> Find out where you can find KONE offices and service centers in the Middle East. To view an office's contact information, check online KONE branch locations! </span> </p> </div> <div class="link-info-block" data-info="tcm:260-979-4"> <p class="link-info-block__path">About us > Contact us > </p> <p class="link-info-block__title">Contact form</p> <p class="link-info-block__text"> <span> Fill in the contact form and we'll contact you shortly! </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="children" data-children="1" href="/en/about-us/kone-as-a-company/" data-info="tcm:260-965-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> KONE as a company</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="1"> <li><a href="/en/about-us/kone-as-a-company/environment/" data-info="tcm:260-975-4"><span>Environment</span></a></li> <li><a href="/en/about-us/kone-as-a-company/safety/" data-info="tcm:260-976-4"><span>Safety</span></a></li> <li><a href="/en/about-us/kone-as-a-company/innovations/" data-info="tcm:260-977-4"><span>Innovations</span></a></li> <li><a href="/en/about-us/kone-as-a-company/culture/" data-info="tcm:260-8310-4"><span>Culture</span></a></li> <li><a href="/en/about-us/kone-as-a-company/diversity-equity-and-inclusion/" data-info="tcm:260-8218-4"><span>Diversity, equity and inclusion</span></a></li> </ul> </li>  <li> <a class="children" data-children="2" href="/en/about-us/careers/" data-info="tcm:260-966-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Careers</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="2"> <li><a href="/en/about-us/careers/we-offer/" data-info="tcm:260-969-4"><span>We offer</span></a></li> <li><a href="/en/about-us/careers/students-graduates/" data-info="tcm:260-970-4"><span>Students & graduates</span></a></li> <li><a href="/en/about-us/careers/technicians-professionals/" data-info="tcm:260-971-4"><span>Technicians & professionals</span></a></li> <li><a href="/en/about-us/careers/recruitment-process/" data-info="tcm:260-972-4"><span>Recruitment process</span></a></li> <li><a href="https://kone.wd3.myworkdayjobs.com/en-US/Careers" data-info="tcm:260-973-4"><span>Apply now</span></a></li> <li><a href="/en/about-us/careers/frequently-asked-questions/" data-info="tcm:260-974-4"><span>Frequently asked questions</span></a></li> </ul> </li>  <li> <a class="children" data-children="3" href="/en/about-us/contact-us/" data-info="tcm:260-967-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Contact us</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="3"> <li><a href="/en/about-us/contact-us/branch-offices/" data-info="tcm:260-978-4"><span>Branch offices</span></a></li> <li><a href="/en/about-us/contact-us/contact-form/" data-info="tcm:260-979-4"><span>Contact form</span></a></li> </ul> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/en/new-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:260-899-4"><span class="text">New buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:260-899-4"> <p class="link-info-block__title"> <a href="/en/new-buildings/"> New buildings </a> </p> <p class="link-info-block__text"> <span> Explore our advanced new building solutions with KONE Egypt. Find out more about innovative solutions for sustainable buildings and a smart future architecture </span> <a href="/en/new-buildings/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:260-904-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Elevators</p> <p class="link-info-block__text"> <span> Discover integrated KONE lifts & elevators with the latest solutions for built-in connectivity. Find out more about our elevator company online. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6239-4"> <p class="link-info-block__path">New buildings > Elevators > </p> <p class="link-info-block__title">KONE MonoSpace® DX</p> <p class="link-info-block__text"> <span> Elevate your space with precision using KONE MonoSpace lift. Discover the future of vertical transportation with KONE Monospace DX. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6240-4"> <p class="link-info-block__path">New buildings > Elevators > </p> <p class="link-info-block__title">KONE MiniSpace™ DX</p> <p class="link-info-block__text"> <span> Explore more about KONE people flow planning & consulting for assessing and designing an innovative people flow within buildings for a smart future. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6241-4"> <p class="link-info-block__path">New buildings > Elevators > </p> <p class="link-info-block__title">KONE TranSys™ DX</p> <p class="link-info-block__text"> <span> Learn more about the intelligent design and performance of KONE Transys. Experience the future of urban mobility with KONE Transys DX solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6242-4"> <p class="link-info-block__path">New buildings > Elevators > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Increase value with KONE-connected services. Learn more about KONE-connected elevators and the smart solutions for a new era of possibilities. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6244-4"> <p class="link-info-block__path">New buildings > Elevators > </p> <p class="link-info-block__title">Elevator interior design</p> <p class="link-info-block__text"> <span> Apply your selections from our elevator design services to personalize your elevator. Build a luxury & modern elevator interior that promotes KONE connectivity. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-906-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Escalators & autowalks</p> <p class="link-info-block__text"> <span> Enhance people flow in new buildings with our efficient escalators, and explore the benefits of moving walkways in increasing people's accessibility. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-17516-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TravelMaster 110</p> <p class="link-info-block__text"> <span> Discover the versatile KONE TravelMaster 110, engineered to meet the demands of the outdoor world with premium escalator design and indoor retail settings. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-17532-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TravelMaster 115</p> <p class="link-info-block__text"> <span> Explore the KONE Travelmaster 115. Inclined moving walkways are ideal for locations with high people flow demands, providing convenient access solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-17549-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 120</p> <p class="link-info-block__text"> <span> Optimize your building's transportation system with KONE Transitmaster 120 escalator. Learn more about the technology and elevate your passenger experience now. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-17561-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 140</p> <p class="link-info-block__text"> <span> Looking for a mobile staircase? Meet the Transitmaster 140. The KONE auto walk offers infrastructure solutions for workplaces, ensuring efficient people flow. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-17693-64"> <p class="link-info-block__path">New buildings > Escalators & autowalks > </p> <p class="link-info-block__title">TransitMaster 165</p> <p class="link-info-block__text"> <span> The KONE Travelmaster 165 excels in heavy-duty applications. Flat escalators cater to challenging traffic conditions, particularly in infrastructure segments. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-927-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Advanced People Flow solutions</p> <p class="link-info-block__text"> <span> Looking for advanced people flow solutions for new buildings? Explore how cutting-edge technology and innovative designs can enhance safety and accessibility. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6246-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Learn more about our access control system for a seamlessly integrated control with your elevator and building doors. Browse through our access solutions online. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6247-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> Elevate your experience with KONE destination solutions. Explore advanced lift control systems for efficient vertical transportation in modern spaces. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6245-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Learn more about infotainment systems & solutions that completely transform your building's user experience with future technology and solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6248-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> Optimize performance effortlessly with KONE monitoring solutions, featuring next-level remote elevator monitoring for enhanced control and reliability. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-8873-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Office Solutions</p> <p class="link-info-block__text"> <span> Transform the office environment & revamp your space with innovative solutions. Improve people flow experiences & working environments with KONE office solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7108-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Discover KONE's health and well-being solutions to create a safer user journey and healthy spaces for a clean environment in buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-8699-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">KONE Office Flow</p> <p class="link-info-block__text"> <span> Elevate your workplace dynamics with our office flow solutions. Explore KONE Lane to streamline your workspace and foster a productive environment. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-10131-4"> <p class="link-info-block__path">New buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Turnstiles</p> <p class="link-info-block__text"> <span> Learn more about turnstiles at KONE. We provide durable turnstile access control solutions for managing people flow in your building for an innovative future. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7102-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Explore more about people flow and consulting for assessing, planning, and designing an innovative and integrated people flow within buildings for a smart future. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7221-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="children" data-children="4" href="/en/new-buildings/elevators/" data-info="tcm:260-904-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Elevators</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="4"> <li><a href="/en/new-buildings/elevators/kone-monospace-dx/" data-info="tcm:260-6239-4"><span>KONE MonoSpace® DX</span></a></li> <li><a href="/en/new-buildings/elevators/kone-minispace-dx/" data-info="tcm:260-6240-4"><span>KONE MiniSpace™ DX</span></a></li> <li><a href="/en/new-buildings/elevators/kone-transys-dx/" data-info="tcm:260-6241-4"><span>KONE TranSys™ DX</span></a></li> <li><a href="/en/new-buildings/elevators/connectivity/" data-info="tcm:260-6242-4"><span>Elevator connectivity</span></a></li> <li><a href="/en/new-buildings/elevators/design/" data-info="tcm:260-6244-4"><span>Elevator interior design</span></a></li> </ul> </li>  <li> <a class="children" data-children="5" href="/en/new-buildings/escalators-and-moving-walkways/" data-info="tcm:260-906-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Escalators & autowalks</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="5"> <li><a href="/en/new-buildings/escalators-and-moving-walkways/travelmaster-110.aspx" data-info="tcm:260-17516-64"><span>TravelMaster 110</span></a></li> <li><a href="/en/new-buildings/escalators-and-moving-walkways/travelmaster-115.aspx" data-info="tcm:260-17532-64"><span>TravelMaster 115</span></a></li> <li><a href="/en/new-buildings/escalators-and-moving-walkways/transitmaster-120.aspx" data-info="tcm:260-17549-64"><span>TransitMaster 120</span></a></li> <li><a href="/en/new-buildings/escalators-and-moving-walkways/transitmaster-140.aspx" data-info="tcm:260-17561-64"><span>TransitMaster 140</span></a></li> <li><a href="/en/new-buildings/escalators-and-moving-walkways/transitmaster-165.aspx" data-info="tcm:260-17693-64"><span>TransitMaster 165</span></a></li> </ul> </li>  <li> <a class="children" data-children="6" href="/en/new-buildings/advanced-people-flow-solutions/" data-info="tcm:260-927-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Advanced People Flow solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="6"> <li><a href="/en/new-buildings/advanced-people-flow-solutions/access-solutions/" data-info="tcm:260-6246-4"><span>Access solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/destination-solutions/" data-info="tcm:260-6247-4"><span>Destination solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/infotainment-solutions/" data-info="tcm:260-6245-4"><span>Infotainment solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/monitoring-solutions/" data-info="tcm:260-6248-4"><span>Monitoring solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/office-solutions/" data-info="tcm:260-8873-4"><span>Office Solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:260-7108-4"><span>Health and well-being solutions</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/office-flow/" data-info="tcm:260-8699-4"><span>KONE Office Flow</span></a></li> <li><a href="/en/new-buildings/advanced-people-flow-solutions/turnstiles/" data-info="tcm:260-10131-4"><span>Turnstiles</span></a></li> </ul> </li>  <li> <a class="" data-children="6" href="/en/new-buildings/people-flow-planning-and-consulting/" data-info="tcm:260-7102-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> People Flow Planning and Consulting</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="6" href="/en/new-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:260-7221-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Health and well-being solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/en/existing-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:260-900-4"><span class="text">Existing buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:260-900-4"> <p class="link-info-block__title"> <a href="/en/existing-buildings/"> Existing buildings </a> </p> <p class="link-info-block__text"> <span> Discover trusted escalator and elevator services and find maintenance and modernization experts for any model of equipment across the entire building lifecycle. </span> <a href="/en/existing-buildings/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:260-7510-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Elevators that are connected give you and your users full control. Learn more about building connectivity offered by KONE and our smart building solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7514-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator user experience</p> <p class="link-info-block__text"> <span> KONE provides smart building applications, software, eye-catching lighting, and cutting-edge materials to improve elevator experience for existing buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-933-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Maintenance</p> <p class="link-info-block__text"> <span> Discover our tailored maintenance services at KONE online. Learn more about our elevator & escalator maintenance services and increase your safety solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6935-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Your maintenance journey</p> <p class="link-info-block__text"> <span> Discover your planned preventive maintenance requirements, so that we can develop intelligent maintenance solutions for you. Find out more about KONE maintenance. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6939-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care – preventive maintenance</p> <p class="link-info-block__text"> <span> Discover KONE elevator preventive maintenance services for safe operation. Explore our services for automatic doors, escalators & elevators via KONE Care online. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6952-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE 24/7 Connected Services</p> <p class="link-info-block__text"> <span> Maximize uptime with predictive maintenance. Experience efficiency through KONE connected services and elevate your equipment care strategy. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6948-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer communications channels</p> <p class="link-info-block__text"> <span> Try out our customer relationship management services & follow the progress of your maintenance work & keep track of the state of your equipment with KONE Egypt. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6950-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer service</p> <p class="link-info-block__text"> <span> Elevate your satisfaction with our customer service expertise. Contact KONE customer care that anticipates your needs and exceeds expectations. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7521-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Managing people flow and user experience with KONE DX</p> <p class="link-info-block__text"> <span> Your building will rise in value from KONE DX elevator solutions and will be prepared for whatever the future holds. We've got you covered with KONE DX. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-934-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator modernization</p> <p class="link-info-block__text"> <span> Discover the future of vertical mobility with our elevator modernization services. Discover the power of elevator renovation solutions for a smarter lift experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-947-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Full elevator replacement</p> <p class="link-info-block__text"> <span> With KONE full elevator replacement, we install a brand-new elevator with all the benefits of a modern elevator. Check our lift replacement cost now. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-951-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> Embrace innovation with our modernized elevator solutions. Explore the convenience of KONE modular elevators for a seamless integration of technology and design. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-952-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Component upgrades</p> <p class="link-info-block__text"> <span> Experience seamless vertical mobility with our cutting edge elevator component solutions. Enhance your lift's efficiency with KONE's lift control panels. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-936-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Escalator & Autowalk modernization</p> <p class="link-info-block__text"> <span> Explore KONE's escalator modernization options, which raise the energy efficiency, security, and dependability of your escalator. Upgrade your escalator now. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-953-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Full escalator replacement</p> <p class="link-info-block__text"> <span> Explore KONE's alternatives for full escalators replacement and enjoy lower energy expenditures. Improve your escalator parts in no time with KONE. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-954-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> Enhance the efficiency of your facility with KONE modular escalator modernization. Upgrade your escalators for a smoother vertical transportation experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-935-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Buildings without an elevator</p> <p class="link-info-block__text"> <span> Explore KONE retrofit elevators for existing buildings. Upgrade your property and improve accessibility with elevator installations for your building. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-938-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Advanced People Flow solutions</p> <p class="link-info-block__text"> <span> Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6437-4"> <p class="link-info-block__path">Existing buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Check KONE's integrated access control makes it easier for tenants to get from the building entrance to their apartment floor with access control technologies. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6438-4"> <p class="link-info-block__path">Existing buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> KONE's destination control system cuts transit times by considering the number of passengers and their destination floors. Explore lift destination control system. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6439-4"> <p class="link-info-block__path">Existing buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Learn about the infotainment system & solutions for existing buildings to improve the rider experience in KONE DX Class elevators. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-6440-4"> <p class="link-info-block__path">Existing buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> Discover the remote elevator monitoring system for existing buildings, which helps enhance accessibility and risk management for a more seamless building handover. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7109-4"> <p class="link-info-block__path">Existing buildings > Advanced People Flow solutions > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Achieve touchless health and well-being solutions for existing buildings from KONE to keep your doors, escalators, & elevators secure for a healthier environment. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7103-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Explore KONE's people flow in buildings and our consulting solutions to design an intelligent building with seamless people flow using professional tools. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-7222-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="6" href="/en/existing-buildings/connectivity/" data-info="tcm:260-7510-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Elevator connectivity</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="6" href="/en/existing-buildings/elevator-user-experience/" data-info="tcm:260-7514-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Elevator user experience</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="children" data-children="7" href="/en/existing-buildings/maintenance/" data-info="tcm:260-933-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-maintenance-2"></use> </svg> </span> <span> Maintenance</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="7"> <li><a href="/en/existing-buildings/maintenance/your-maintenance-journey/" data-info="tcm:260-6935-4"><span>Your maintenance journey</span></a></li> <li><a href="/en/existing-buildings/maintenance/preventive/" data-info="tcm:260-6939-4"><span>KONE Care – preventive maintenance</span></a></li> <li><a href="/en/existing-buildings/maintenance/247-connected-services/" data-info="tcm:260-6952-4"><span>KONE 24/7 Connected Services</span></a></li> <li><a href="/en/existing-buildings/maintenance/customer-communication/" data-info="tcm:260-6948-4"><span>Customer communications channels</span></a></li> <li><a href="/en/existing-buildings/maintenance/customer-service/" data-info="tcm:260-6950-4"><span>Customer service</span></a></li> <li><a href="/en/existing-buildings/maintenance/managing/" data-info="tcm:260-7521-4"><span>Managing people flow and user experience with KONE DX</span></a></li> </ul> </li>  <li> <a class="children" data-children="8" href="/en/existing-buildings/elevator-modernization/" data-info="tcm:260-934-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-elevator-critical"></use> </svg> </span> <span> Elevator modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="8"> <li><a href="/en/existing-buildings/elevator-modernization/elevator-replacement/" data-info="tcm:260-947-4"><span>Full elevator replacement</span></a></li> <li><a href="/en/existing-buildings/elevator-modernization/modular-modernization/" data-info="tcm:260-951-4"><span>Modular modernization</span></a></li> <li><a href="/en/existing-buildings/elevator-modernization/component-upgrades/" data-info="tcm:260-952-4"><span>Component upgrades</span></a></li> </ul> </li>  <li> <a class="children" data-children="9" href="/en/existing-buildings/escalator-autowalk-modernization/" data-info="tcm:260-936-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Escalator & Autowalk modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="9"> <li><a href="/en/existing-buildings/escalator-autowalk-modernization/full-escalator-replacement/" data-info="tcm:260-953-4"><span>Full escalator replacement</span></a></li> <li><a href="/en/existing-buildings/escalator-autowalk-modernization/modular-modernization/" data-info="tcm:260-954-4"><span>Modular modernization</span></a></li> </ul> </li>  <li> <a class="" data-children="9" href="/en/existing-buildings/buildings-without-an-elevator/" data-info="tcm:260-935-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Buildings without an elevator</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="children" data-children="10" href="/en/existing-buildings/advanced-people-flow-solutions/" data-info="tcm:260-938-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Advanced People Flow solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="10"> <li><a href="/en/existing-buildings/advanced-people-flow-solutions/access-solutions/" data-info="tcm:260-6437-4"><span>Access solutions</span></a></li> <li><a href="/en/existing-buildings/advanced-people-flow-solutions/destination-solutions/" data-info="tcm:260-6438-4"><span>Destination solutions</span></a></li> <li><a href="/en/existing-buildings/advanced-people-flow-solutions/infotainment-solutions/" data-info="tcm:260-6439-4"><span>Infotainment solutions</span></a></li> <li><a href="/en/existing-buildings/advanced-people-flow-solutions/monitoring-solutions/" data-info="tcm:260-6440-4"><span>Monitoring solutions</span></a></li> <li><a href="/en/existing-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:260-7109-4"><span>Health and well-being solutions</span></a></li> </ul> </li>  <li> <a class="" data-children="10" href="/en/existing-buildings/people-flow-planning-and-consulting/" data-info="tcm:260-7103-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> People Flow Planning and Consulting</span> 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class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:260-902-4"> <p class="link-info-block__title"> <a href="/en/news-insights/"> News & Insights </a> </p> <p class="link-info-block__text"> <span> Find out more about KONE's news and insights. Discover how we can improve the flow of urban life & making people’s journeys safe. </span> <a href="/en/news-insights/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:260-962-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">References</p> <p class="link-info-block__text"> <span> Explore KONE's references of selected achievements from around the world. Choose from our reference materials to find out more. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-1307-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">Press releases</p> <p class="link-info-block__text"> <span> Find all of KONE's press releases and stock exchange news online. Keep up with the most recent press statements from KONE. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-961-4"> <p class="link-info-block__path">News & Insights > </p> <p class="link-info-block__title">Stories</p> <p class="link-info-block__text"> <span> Learn more about how people move around the structures that make up the world's cities by reading KONE's elevator news and stories from across the globe. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="10" href="/en/news-insights/references/" data-info="tcm:260-962-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-hand-shake"></use> </svg> </span> <span> References</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="10" href="/en/news-insights/press-releases/" data-info="tcm:260-1307-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-loudspeaker"></use> </svg> </span> <span> Press releases</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="10" href="/en/news-insights/stories/" data-info="tcm:260-961-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-manual"></use> </svg> </span> <span> Stories</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="navigation-list-item"> <a href="/en/tools-downloads/" class="main-menu-item hasChildren" target="_self" data-info="tcm:260-901-4"><span class="text">Tools & downloads</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu">  <div class="link-info"> <div class="link-info-block" data-info="tcm:260-901-4"> <p class="link-info-block__title"> <a href="/en/tools-downloads/"> Tools & downloads </a> </p> <p class="link-info-block__text"> <span> Get access to KONE's essential planning tools to streamline your building project and enhance user experience.Learn more about KONE brochure downloads online. </span> <a href="/en/tools-downloads/">Overview</a> </p> </div> <div class="link-info-block" data-info="tcm:260-1179-4"> <p class="link-info-block__path">Tools & downloads > </p> <p class="link-info-block__title">Codes & standards</p> <p class="link-info-block__text"> <span> Discover how KONE solutions can help you comply with various elevator codes and standards, including those relating to accessibility and operation during a fire. </span> </p> </div> <div class="link-info-block" data-info="tcm:260-960-4"> <p class="link-info-block__path">Tools & downloads > </p> <p class="link-info-block__title">Glossary</p> <p class="link-info-block__text"> <span> Explore KONE's elevator glossary for assistance in understanding the elevator technical terms and symbols used on the website. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1">  <li> <a class="" data-children="10" href="/en/tools-downloads/codes-and-standards/" data-info="tcm:260-1179-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Codes & standards</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a class="" data-children="10" href="/en/tools-downloads/glossary/" data-info="tcm:260-960-4"> <span class="link-content"> <span> <svg width="15" height="30"> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-help"></use> </svg> </span> <span> Glossary</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><span class="icon-scroll_up"></span></div> </div> </li> <li class="handheld"><a class="main-menu-item extra-link" href="https://kone.my.site.com/koneonline/ccloginportal?country=UAE&lang=en">KONE Online</a></li> <li class="handheld"><a class="main-menu-item extra-link" href="/en/about-us/contact-us/">Contact us</a></li> </ul> <div class="bilingual handheld" style="display:none"> </div> <div class="mobile-ribbon-footer handheld"> <ul> <li><a href="" class="search"><span class="icon-search"></span></a></li> <li><a href="" class="contactInfo"><span class="icon-message"></span></a></li> </ul> </div> <div class="search-popup handheld" style="display:none"> <p class="search-popup__close"><span class="icon-reject"></span></p> <form action="/en/searchresults.aspx"> <label class="search-input" tabindex="1"> <span class="sr-only">Search</span> <input type="search" placeholder=Search name="search" value="" class="nav-search st-default-search-input"> <button type="submit"><span class="icon-search"></span></button> </label> </form> </div> </nav> </section> </header> <main class="ktemplate"> <section class="sub-module-breadcrumb screen" data-swiftype-index="false"> <div> <ul> <li><a href="/en/">HOME</a></li> <li><a href="/en/existing-buildings/">Existing buildings</a></li> <li><a href="/en/existing-buildings/maintenance/">Maintenance</a></li> <li>Your maintenance journey</li> </ul> </div> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{"@type": "ListItem","position": "1","name": "HOME","item": "https://www.kone.eg/en/" },{"@type": "ListItem","position": "2","name": "Existing buildings","item": "https://www.kone.eg/en/existing-buildings/" },{"@type": "ListItem","position": "3","name": "Maintenance","item": "https://www.kone.eg/en/existing-buildings/maintenance/" },{"@type": "ListItem","position": "4","name": "Your maintenance journey","item": "https://www.kone.eg/en/existing-buildings/maintenance/your-maintenance-journey/" }] } </script> <div class="bottom-sticky-items"> <a href="#" tabindex="1" class="btt" title="Back to top" data-swiftype-index="false"> <span>Back to top</span> </a> </div> <div class="hero-banner-wrapper"> <section id="item-90986" class="banner hero-banner scroll-past video-banner"> <picture> <source media="(max-width: 768px)" srcset="/en/Images/Your%20maintenance%20journey_01_Hero_tcm260-90978.jpg?v=2"> <source media="(min-width: 769px)" srcset="/en/Images/Your%20maintenance%20journey_01_Hero_tcm260-90978.jpg?v=2"> <img class="responsive-background" alt="img_Your maintenance journey_01_Hero" src="/en/Images/Your%20maintenance%20journey_01_Hero_tcm260-90978.jpg?v=2"> </picture> <button class="round animate close stop-video" aria-label="Stop video" title="Close video"></button> <header class="kone-no-anim"> <h1>YOUR BUILDING MAINTENANCE JOURNEY<br /> </h1> <p>Whatever your automatic door, escalator, and elevator maintenance needs, we’ve got you covered</p> </header> </section> </div> <section class="module-content-blocks" id="item-90987"> <header> <h2>KONE Maintenance Solutions for Every Need</h2> </header> <div class="content-block-container"> <section class="content-block-item"> <div> <img data-src="/en/Images/Your%20maintenance%20journey_02_Content_block-950x540_tcm260-90979.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_Your maintenance journey_02_Content_block-950x540" /> </div> <div> <h3>TAILOR-MADE EQUIPMENT MAINTENANCE THAT PUTS YOU IN CONTROL</h3><div class="rtf"><p>Everything begins with listening carefully and understanding what you and your equipment need to enhance the <a href="https://www.kone.eg/en/existing-buildings/elevator-user-experience/">user experience</a>. We can then create building maintenance services to match.</p><p><br /></p><p>You’ll receive a clear proposal that sets out exactly what’s included and what isn’t so you can decide on how to fine-tune things before signing up.</p></div> </div> </section> </div> <div class="content-block-container"> <section class="content-block-item"> <div> <img data-src="/en/Images/Your%20maintenance%20journey_03_Content_block-950x540_tcm260-90980.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_Your maintenance journey_03_Content_block-950x540" /> </div> <div> <h3>PLANNED PREVENTIVE MAINTENANCE TO KEEP THINGS RUNNING SMOOTHLY</h3><div class="rtf"><p><a href="https://www.kone.eg/en/existing-buildings/maintenance/preventive/">Preventive and corrective maintenance</a> helps to avoid problems from occurring in the first place and keeps things running safely and smoothly. With KONE preventative maintenance systems, we create a maintenance and repair plan for your equipment based on its usage and other relevant factors. <br /></p><p>We’ll keep you informed on any elevator repair services and <a href="https://www.kone.eg/en/existing-buildings/elevator-modernization/">modernization</a> needs and update you on equipment condition and performance during annual reviews.</p></div> </div> </section> </div> <div class="content-block-container"> <section class="content-block-item"> <div> <img data-src="/en/Images/Your%20maintenance%20journey_04_Content_block-950x540_tcm260-90981.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_Your maintenance journey_04_Content_block-950x540" /> </div> <div> <h3>FAST, RELIABLE FIXES FOR UNEXPECTED EQUIPMENT BREAKDOWNS</h3><div class="rtf"><p>If something does go wrong, our technicians can fix most problems in a single visit. We’ll keep everyone informed about what’s happening and when the escalator and elevator services will be up and running again.</p><p><br /> You can select from a range of contract options, including plans that include breakdown visits or repairs in the fee and flexible maintenance scheduling to minimize disruption in your <a href="https://www.kone.eg/en/existing-buildings/">building</a>. </p></div> </div> </section> </div> <div class="content-block-container"> <section class="content-block-item"> <div> <img data-src="/en/Images/Your%20maintenance%20journey_05_Content_block-950x540_tcm260-90982.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_Your maintenance journey_05_Content_block-950x540" /> </div> <div> <h3>KONE SMART ONLINE TOOLS TO KEEP YOU INFORMED</h3><div class="rtf"><p>KONE Online tools give you instant access to information on equipment maintenance contracts, ongoing planned maintenance work, and callouts and repairs. You can also generate reports on completed maintenance work and costs for easier budgeting, <a href="https://www.kone.eg/en/new-buildings/people-flow-planning-and-consulting/">planning, and consulting</a>. <br /></p><p><a href="https://www.kone.eg/en/existing-buildings/maintenance/customer-communication/">Login to KONE Online</a></p><p><strong><br /></strong></p><p>KONE Mobile App is a smartphone app that lets you track the status of the equipment we maintain for you, including 24/7 Connected equipment, as well as ongoing, past, and upcoming scheduled maintenance work. <br /></p><p><a href="https://apps.apple.com/eg/app/kone-mobile/id964767987">Download KONE Mobile for iOS</a></p><p><br /> Download <a href="https://play.google.com/store/apps/details?id=com.kone.kcolapp&hl=en">KONE Mobile for Android</a></p></div> </div> </section> </div> <div class="content-block-container"> <section class="content-block-item content-block-item--reverse"> <div> <img data-src="/en/Images/Your%20maintenance%20journey_06_Content_block-950x540_tcm260-90983.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241123" class=" lazyload" alt="img_Your maintenance journey_06_Content_block-950x540" /> </div> <div> <h3>PREDICTIVE MAINTENANCE PROGRAM AT YOUR SERVICE 24/7</h3><div class="rtf"><p>Take advantage of the latest in intelligent predictive maintenance solutions with KONE 24/7 Connected Services – fewer faults, faster repairs, increased safety, and a clear picture of everything that’s going on with your equipment. </p></div> <ul> <li class="сontent-block__btn сontent-block__btn--left"> <a class="arrow" href="/en/existing-buildings/maintenance/247-connected-services/">Read more about KONE 24/7 Connected Services</a> </li> </ul> </div> </section> </div> </section> <h2 style="display:none">Planned Preventive Maintenance Solutions</h2> <section class="module-kone-highlight-teaser-wrap kone-highlight-teaser-wrap" id="item-91152"> <article class="kone-highlight-teaser"> <div class="kone-highlight-teaser__media"> <img class="kone-highlight-teaser__image lazyload" data-src="/en/Images/Your%20maintenance%20journey_08%20_Hightlight-teaser_680x425_tcm260-90985.jpg?v=1" alt="HOW TO BUY KONE ELEVATOR MAINTENANCE – A GUIDE" /> </div> <div class="kone-highlight-teaser__body"> <h3 class="kone-highlight-teaser__heading">HOW TO BUY KONE ELEVATOR MAINTENANCE – A GUIDE</h3> <div class="kone-highlight-teaser__content"> <div class="kone-prose"> <p>Our helpful, practical elevator maintenance services guide takes you through the essential things to think about when choosing a maintenance and repair partner, and specifying a contract.</p> </div> </div> <div class="kone-highlight-teaser__cta"> <a class="kone-button-alternate kone-button-alternate--inverted" data-analytics="" href="/en/Images/KONE_How-To-Buy-Maintenance-2021_tcm260-91134.pdf" target="_self">Download the elevator repair guide</a> </div> </div> </article> </section> <section class="module-form" id="item-90988" data-swiftype-index="false"> <header> <h2>Get in touch</h2><p>You can use the form below to tell us more about how we can help you. 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/> <script type="text/javascript" src="https://kone.tfaforms.net/wForms/3.11/js/wforms.js?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1"></script> <script type="text/javascript"> if(wFORMS.behaviors.prefill) wFORMS.behaviors.prefill.skip = true; </script> <script type="text/javascript" src="https://kone.tfaforms.net/wForms/3.11/js/localization-en_GB.js?v=cce090a370aef980bf1ffc5ccb5c9b9185cbd8b1"></script>  <div class="wFormContainer" > <div class="wFormHeader"></div> <style type="text/css"> #tfa_96-L, label[id^="tfa_96["] { width: 0px !important; min-width: 0px; } #tfa_30, *[id^="tfa_30["] { width: 93.8% !important; } #tfa_30-D, *[id^="tfa_30["][class~="field-container-D"] { width: auto !important; } #tfa_54, *[id^="tfa_54["] { width: 294px !important; } #tfa_54-D, *[id^="tfa_54["][class~="field-container-D"] { width: auto !important; } #tfa_54, *[id^="tfa_54["] { height: 112px !important } #tfa_54-D, *[id^="tfa_54["][class~="field-container-D"] { height: auto !important; } #tfa_54-L, label[id^="tfa_54["], *[id^="tfa_54["][id$="-L"] { height: auto !important; } </style><div class=""><div class="wForm" id="818-WRPR" data-language="en_GB" dir="ltr"> <div class="codesection" id="code-818"><style> .wFormContainer { border: none; } .wFormTitle { display: none; } </style> <style type="text/css"> #tfa_30-DB { font-size: 17px; font-family:KONE; } #tfa_60-HTML { font-size: 17px; font-family:KONE; color: #7b8083; } #tfa_71-L,#tfa_56-L,#tfa_65-L,#tfa_66-L,#tfa_67-L { font-size: 17px; } #tfa_94-HTML { text-align: left; font-size: 17px; font-family:KONE; color: #7b8083; } </style></div> <h3 class="wFormTitle" data-testid="form-title" id="818-T">Sample form</h3> <form method="post" action="https://kone.tfaforms.net/api_v2/rest/workflow/processor" class="hintsBelow labelsAbove" id="818"> <div id="tfa_61" class="section group"> <div id="tfa_62" class="section group"> <div class="oneField field-container-D labelsHidden " id="tfa_1-D"> <label id="tfa_1-L" class="label preField reqMark" for="tfa_1">How can we help you?</label><br><div class="inputWrapper"><select aria-required="true" id="tfa_1" name="tfa_1" title="How can we help you?" class="calc-category required"><option value="">Please select...</option> <option value="tfa_2" id="tfa_2" data-conditionals="#tfa_4,#tfa_16,#tfa_44,#tfa_32,#tfa_140,#tfa_37,#tfa_223" class="calcval-0">I am interested in a KONE product or service</option> <option value="tfa_3" id="tfa_3" data-conditionals="#tfa_8,#tfa_64" class="calcval-x">I want to contact KONE customer service</option> <option value="tfa_92" id="tfa_92" data-conditionals="#tfa_95,#tfa_63,#tfa_28,#tfa_29,#tfa_30,#tfa_31,#tfa_70,#tfa_27,#tfa_55" class="calcval-x">Interested in job opportunities</option></select></div> </div> <div id="tfa_95" class="section group" data-condition="`#tfa_92`"> <div class="htmlSection" id="tfa_94"><div class="htmlContent" id="tfa_94-HTML">Click <a href="https://kone.wd3.myworkdayjobs.com/en-US/Careers" style="font-size:17px; font-family:KONE;">here</a> to explore current job openings in KONE Middle East and Africa.</div></div> <div class="oneField field-container-D labelsRemoved wf-acl-hidden" id="tfa_96-D"><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_96" name="tfa_96" value="" title="Hidden question" class="required"></div></div> </div> <div class="oneField field-container-D " id="tfa_28-D"> <label id="tfa_28-L" class="label preField reqMark" for="tfa_28">First name</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_28" name="tfa_28" value="" placeholder="First name *" data-condition="NOT (`#tfa_92`)" title="First name" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_29-D"> <label id="tfa_29-L" class="label preField reqMark" for="tfa_29">Last name</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_29" name="tfa_29" value="" placeholder="Last name *" data-condition="NOT (`#tfa_92`)" title="Last name" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_27-D"> <label id="tfa_27-L" class="label preField reqMark" for="tfa_27">Company</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_27" name="tfa_27" value="" placeholder="Company *" data-condition="NOT (`#tfa_92`)" title="Company" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_30-D"> <label id="tfa_30-L" class="label preField reqMark" for="tfa_30">Phone (Please enter number in international format without spaces or special characters, ex. +201234567890) </label><br><div class="inputWrapper"> <div class="delimiter delimiterBefore" id="tfa_30-DB">+20</div> <input aria-required="true" type="text" id="tfa_30" name="tfa_30" value="" placeholder="Phone (ex. +201234567890) *" data-condition="NOT (`#tfa_92`)" title="Phone (Please enter number in international format without spaces or special characters, ex. +201234567890) " class="validate-custom /^\d{4,20}$/ required"><div class="delimiter delimiterAfter" id="tfa_30-DA"> </div> </div> <script type="text/javascript"> if(typeof wFORMS != 'undefined') { if(wFORMS.behaviors.validation) { wFORMS.behaviors.validation.rules['customtfa_30'] = { selector: '*[id="tfa_30"]', check: 'validateCustom'}; wFORMS.behaviors.validation.messages['customtfa_30'] = "Please enter a number (without decimals)."; } }</script> </div> <div class="oneField field-container-D " id="tfa_31-D"> <label id="tfa_31-L" class="label preField reqMark" for="tfa_31">Email</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_31" name="tfa_31" value="" placeholder="Email *" data-condition="NOT (`#tfa_92`)" title="Email" class="validate-email required"></div> </div> <div class="oneField field-container-D " id="tfa_32-D"> <label id="tfa_32-L" class="label preField reqMark" for="tfa_32">Address</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_32" name="tfa_32" value="" placeholder="Address *" data-condition="`#tfa_2`" title="Address" class="required"></div> </div> <div class="oneField field-container-D " id="tfa_140-D"> <label id="tfa_140-L" class="label preField reqMark" for="tfa_140">City</label><br><div class="inputWrapper"><input aria-required="true" type="text" id="tfa_140" name="tfa_140" value="" placeholder="City *" data-condition="`#tfa_2`" title="City" class="required"></div> </div> <div class="oneField field-container-D labelsHidden " id="tfa_70-D" role="group" aria-labelledby="tfa_70-L" data-tfa-labelledby="-L tfa_70-L"> <label id="tfa_70-L" class="label preField " data-tfa-check-label-for="tfa_70">I am a KONE customer</label><br><div class="inputWrapper"><span id="tfa_70" class="choices vertical " data-condition="NOT (`#tfa_92`)"><span class="oneChoice"><input type="checkbox" value="tfa_71" class="" id="tfa_71" name="tfa_71" aria-labelledby="tfa_71-L" data-tfa-labelledby="tfa_70-L tfa_71-L" data-tfa-parent-id="tfa_70"><label class="label postField" id="tfa_71-L" for="tfa_71"><span class="input-checkbox-faux"></span>I am a KONE customer</label></span></span></div> </div> </div> <div id="tfa_63" class="section group" data-condition="NOT (`#tfa_92`)"> <div class="oneField field-container-D labelsHidden " id="tfa_8-D"> <label id="tfa_8-L" class="label preField reqMark" for="tfa_8">My enquiry is about</label><br><div class="inputWrapper"><select aria-required="true" id="tfa_8" name="tfa_8" data-condition="`#tfa_3`" title="My enquiry is about" class="calc-Notification required"><option value="">Please select...</option> <option value="tfa_83" id="tfa_83" class="calcval-customer.experience@kone.com">Maintenance services enquiry</option> <option value="tfa_10" id="tfa_10" class="calcval-customer.experience@kone.com">Ongoing project</option> <option value="tfa_97" id="tfa_97" class="calcval-customer.experience@kone.com">Existing customer request</option> <option value="tfa_11" id="tfa_11" class="calcval-KONEMEAP@KONE.com">Invoices</option> <option value="tfa_13" id="tfa_13" class="calcval-Marketing.KMEA@kone.com, lamia.moussa@kone.com">KONE digital tools</option> <option value="tfa_15" id="tfa_15" class="calcval-customer.experience@kone.com">Feedback about KONE</option> <option value="tfa_85" id="tfa_85" class="calcval-Marketing.KMEA@kone.com, lamia.moussa@kone.com">Other</option></select></div> </div> <div class="oneField field-container-D labelsHidden " id="tfa_4-D"> <label id="tfa_4-L" class="label preField reqMark" for="tfa_4">My enquiry is about</label><br><div class="inputWrapper"> <select aria-required="true" id="tfa_4" name="tfa_4" data-condition="`#tfa_2`" title="My enquiry is about" aria-describedby="tfa_4-HH" class="required"><option value="">Please select...</option> <option value="tfa_5" id="tfa_5" data-conditionals="#tfa_37,#tfa_223" class="calcval-New Equipment (NEB)">Installing new equipment in a new building</option> <option value="tfa_6" id="tfa_6" data-conditionals="#tfa_37,#tfa_223" class="calcval-Modernization (TRB)">Installing new equipment in an existing building</option> <option value="tfa_7" id="tfa_7" class="calcval-Maintenance (SEB)">Repairing or upgrading existing equipment</option> <option value="tfa_68" id="tfa_68" class="">New maintenance contract enquiry</option> <option value="tfa_213" id="tfa_213" class="">24/7 Connected Services</option> <option value="tfa_91" id="tfa_91" class="">Other</option></select><span class="field-hint-inactive" id="tfa_4-H"><span id="tfa_4-HH" class="hint">My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other</span></span> </div> </div> <div class="oneField field-container-D labelsRemoved " id="tfa_37-D"><div class="inputWrapper"> <select aria-required="true" id="tfa_37" name="tfa_37" data-condition="`#tfa_2` AND (NOT (`#tfa_5`) AND NOT (`#tfa_6`))" title="Equipment/service type" aria-describedby="tfa_37-HH" class="required"><option value="">Please select...</option> <option value="tfa_38" id="tfa_38" class="">Elevators</option> <option value="tfa_39" id="tfa_39" class="">Autowalks</option> <option value="tfa_139" id="tfa_139" class="">Escalators</option> <option value="tfa_41" id="tfa_41" class="">Smart building solutions </option> <option value="tfa_42" id="tfa_42" class="">People Flow planning services </option> <option value="tfa_43" id="tfa_43" class="">Multiple/other </option></select><span class="field-hint-inactive" id="tfa_37-H"><span id="tfa_37-HH" class="hint">Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Other</span></span> </div></div> <div class="oneField field-container-D labelsRemoved " id="tfa_223-D"><div class="inputWrapper"> <select aria-required="true" id="tfa_223" name="tfa_223" data-condition="`#tfa_2` AND (`#tfa_5` OR `#tfa_6`)" title="Equipment/service type" aria-describedby="tfa_223-HH" class="required"><option value="">Please select...</option> <option value="tfa_224" id="tfa_224" class="">Elevators</option> <option value="tfa_225" id="tfa_225" class="">Autowalks</option> <option value="tfa_226" id="tfa_226" class="">Escalators</option> <option value="tfa_227" id="tfa_227" class="">Smart building solutions </option> <option value="tfa_228" id="tfa_228" class="">People Flow planning services </option> <option value="tfa_230" id="tfa_230" class="">Health and wellbeing</option> <option value="tfa_229" id="tfa_229" class="">Multiple/other </option></select><span class="field-hint-inactive" id="tfa_223-H"><span id="tfa_223-HH" class="hint">Equipment/service type *|Elevators|Autowalks|Escalators|Advanced People Flow solutions|People Flow planning|Health and wellbeing|Other</span></span> </div></div> <div class="oneField field-container-D labelsRemoved " id="tfa_44-D"><div class="inputWrapper"><select aria-required="true" id="tfa_44" name="tfa_44" data-condition="`#tfa_2`" title="Building type" class="required"><option value="">Please select...</option> <option value="tfa_45" id="tfa_45" class="">Residential</option> <option value="tfa_46" id="tfa_46" class="">Office</option> <option value="tfa_47" id="tfa_47" class="">Retail</option> <option value="tfa_48" id="tfa_48" class="">Hotel</option> <option value="tfa_49" id="tfa_49" class="">Leisure, education, special buildings</option> <option value="tfa_50" id="tfa_50" class="">Medical</option> <option value="tfa_51" id="tfa_51" class="">Public transportation and airports</option> <option value="tfa_52" id="tfa_52" class="">Marine (e.g. vessels or offshore installations)</option> <option value="tfa_53" id="tfa_53" class="">Other</option></select></div></div> <div class="oneField field-container-D labelsRemoved " id="tfa_16-D"><div class="inputWrapper"><select id="tfa_16" name="tfa_16" data-condition="`#tfa_2`" title="My role" class=""><option value="">Please select...</option> <option value="tfa_17" id="tfa_17" class="">Architect</option> <option value="tfa_18" id="tfa_18" class="">Builder</option> <option value="tfa_20" id="tfa_20" class="">Housing board member</option> <option value="tfa_21" id="tfa_21" class="">Facility manager</option> <option value="tfa_22" id="tfa_22" class="">Building owner</option> <option value="tfa_23" id="tfa_23" class="">Developer</option> <option value="tfa_24" id="tfa_24" class="">Technical consultant</option> <option value="tfa_25" id="tfa_25" class="">Government & municipalities</option> <option value="tfa_81" id="tfa_81" class="">Building manager</option> <option value="tfa_82" id="tfa_82" class="">Other </option></select></div></div> <div class="oneField field-container-D labelsHidden " id="tfa_54-D"> <label id="tfa_54-L" class="label preField reqMark" for="tfa_54">Tell us how we can help you. Provide as many details as you can.</label><br><div class="inputWrapper"><textarea aria-required="true" id="tfa_54" name="tfa_54" title="Tell us how we can help you. Provide as many details as you can." class="required"></textarea></div> </div> <div class="oneField field-container-D labelsHidden " id="tfa_64-D" role="radiogroup" aria-labelledby="tfa_64-L" data-tfa-labelledby="-L tfa_64-L"> <label id="tfa_64-L" class="label preField reqMark" data-tfa-check-label-for="tfa_64">How would you like to be contacted?</label><br><div class="inputWrapper"><span id="tfa_64" class="choices vertical required" data-condition="`#tfa_3`"><span class="oneChoice"><input type="radio" value="tfa_65" class="" id="tfa_65" name="tfa_64" aria-required="true" aria-labelledby="tfa_65-L" data-tfa-labelledby="tfa_64-L tfa_65-L" data-tfa-parent-id="tfa_64"><label class="label postField" id="tfa_65-L" for="tfa_65"><span class="input-radio-faux"></span>I would like to be contacted by phone</label></span><span class="oneChoice"><input type="radio" value="tfa_66" class="" id="tfa_66" name="tfa_64" aria-required="true" aria-labelledby="tfa_66-L" data-tfa-labelledby="tfa_64-L tfa_66-L" data-tfa-parent-id="tfa_64"><label class="label postField" id="tfa_66-L" for="tfa_66"><span class="input-radio-faux"></span>I would like to be contacted by email</label></span><span class="oneChoice"><input type="radio" value="tfa_67" class="" id="tfa_67" name="tfa_64" aria-required="true" aria-labelledby="tfa_67-L" data-tfa-labelledby="tfa_64-L tfa_67-L" data-tfa-parent-id="tfa_64"><label class="label postField" id="tfa_67-L" for="tfa_67"><span class="input-radio-faux"></span>Please do not contact me</label></span></span></div> </div> <div class="oneField field-container-D " id="tfa_55-D" role="group" aria-labelledby="tfa_55-L" data-tfa-labelledby="-L tfa_55-L"><div class="inputWrapper"><span id="tfa_55" class="choices vertical " data-condition="NOT (`#tfa_92`)"><span class="oneChoice"><input type="checkbox" value="tfa_56" class="" id="tfa_56" name="tfa_56" aria-labelledby="tfa_56-L" data-tfa-labelledby="tfa_55-L tfa_56-L" data-tfa-parent-id="tfa_55"><label class="label postField" id="tfa_56-L" for="tfa_56"><span class="input-checkbox-faux"></span>I would like to receive relevant content from KONE including marketing messages via email</label></span></span></div></div> <div class="htmlSection" id="tfa_60"><div class="htmlContent" id="tfa_60-HTML">Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our <a href="https://www.kone.eg/en/privacy-statement.aspx" style="font-size:17px; font-family:KONE;">Privacy Statement</a>.</div></div> </div> </div> <input type="hidden" id="tfa_73" name="tfa_73" value="empty_adobe_id" class=""><input type="hidden" id="tfa_76" name="tfa_76" value="empty_campaign_data" class=""><input type="hidden" id="tfa_204" name="tfa_204" value="empty_sf_id" class=""><input type="hidden" id="tfa_206" name="tfa_206" value="empty_sf_email" class=""><input type="hidden" id="tfa_208" name="tfa_208" value="tfa_first_name-tfa_28" class=""><input type="hidden" id="tfa_210" name="tfa_210" value="tfa_last_name-tfa_29" class=""><input type="hidden" id="tfa_212" name="tfa_212" value="tfa_email-tfa_31" class=""><input type="hidden" id="tfa_215" name="tfa_215" value="empty_page_id" class=""><input type="hidden" id="tfa_74" name="tfa_74" value="" class="formula=Notification"><input type="hidden" id="tfa_77" name="tfa_77" value="" class="formula=category"><input type="hidden" id="tfa_231" name="tfa_231" value="EG-EN-General-contact-form" class="calc-InitiativeID"><div class="actions" id="818-A" data-contentid="submit_button"> <div id="google-captcha" style="display: none"> <br><div class="captcha"> <div class="oneField"> <div class="g-recaptcha" id="g-recaptcha-render-div"></div> <div class="g-captcha-error"></div> <br> </div> <div class="captchaHelp">reCAPTCHA helps prevent automated form spam.<br> </div> <div id="disabled-explanation" class="captchaHelp" style="display: none">The submit button will be disabled until you complete the CAPTCHA.</div> </div> </div> <input type="submit" data-label="Submit" class="primaryAction" id="submit_button" value="Submit"> </div> <div style="clear:both"></div> <input type="hidden" value="646-4daa5619421ae1a44305f1c69bc6016d" name="tfa_dbCounters" id="tfa_dbCounters" autocomplete="off"><input type="hidden" value="818" name="tfa_dbFormId" id="tfa_dbFormId"><input type="hidden" value="" name="tfa_dbResponseId" id="tfa_dbResponseId"><input type="hidden" value="05785b057307832b566db2772c86977e" name="tfa_dbControl" id="tfa_dbControl"><input type="hidden" value="" name="tfa_dbWorkflowSessionUuid" id="tfa_dbWorkflowSessionUuid"><input type="hidden" value="1732386167" name="tfa_dbTimeStarted" id="tfa_dbTimeStarted" autocomplete="off"><input type="hidden" value="19" name="tfa_dbVersionId" id="tfa_dbVersionId"><input type="hidden" value="" name="tfa_switchedoff" id="tfa_switchedoff"> </form> </div></div><div class="wFormFooter"><p class="supportInfo"><br></p></div> <p class="supportInfo" > </p> </div> <script id="analytics-collector-script" type="text/javascript" src="https://kone.tfaforms.net/dist/analytics/data-collector.7d8063f6d7e0501034b5.js" data-customer-id="1199" data-endpoint="https://analytics.formassembly.com/v1/traces" ></script> </div> </section> </main> <input type="hidden" id="cookiepopupversion" name="cookiepopupversion" value="v2" /> <section id="cookiepopup" class="cookiepopup"> <div class="cookiepopup__content bg-sand"> <h2>Cookies</h2> <div> <p class="cookietext"><p>We use cookies to optimize site functionality and to give you the best possible experience while browsing our site. 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