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IT Help & Training: IU East
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itemprop="url"><span itemprop="name">Cost of IU East</span></a><ul class="children"> <li><a href="https://east.iu.edu/red-wolf-central/cost/keep-costs-low.html" itemprop="url"><span itemprop="name">How to keep costs low</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/cost/fees.html" itemprop="url"><span itemprop="name">Fees</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/cost/banded-tuition.html" itemprop="url"><span itemprop="name">Banded Tuition</span></a></li> </ul> </li> <li class="has-children"> <a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/index.html" itemprop="url"><span itemprop="name">Apply for financial aid</span></a><ul class="children"> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/fafsa.html" itemprop="url"><span itemprop="name">FAFSA</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/fafsa-simplification.html" itemprop="url"><span itemprop="name">FAFSA Simplification</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/after-applying.html" itemprop="url"><span itemprop="name">After you apply</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/grants.html" itemprop="url"><span itemprop="name">Grants</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/loans.html" itemprop="url"><span itemprop="name">Loans</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/scholarships/index.html" itemprop="url"><span itemprop="name">Scholarships</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/summer-aid.html" itemprop="url"><span itemprop="name">Summer aid</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/work-study.html" itemprop="url"><span itemprop="name">Work-study</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/international-student-aid.html" itemprop="url"><span itemprop="name">International student aid</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/study-abroad-aid.html" itemprop="url"><span itemprop="name">Study abroad aid</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/apply-financial-aid/veterans-benefits.html" itemprop="url"><span itemprop="name">Veteran's benefits</span></a></li> </ul> </li> <li class="has-children"> <a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/index.html" itemprop="url"><span itemprop="name">Manage your financial aid</span></a><ul class="children"> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/accept-reduce-cancel-loans.html" itemprop="url"><span itemprop="name">Accept, reduce, or cancel your loans</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/financial-aid-refund.html" itemprop="url"><span itemprop="name">Financial aid refund</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/track-repay-loans.html" itemprop="url"><span itemprop="name">Track & repay your loans</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/keep-loans-grants.html" itemprop="url"><span itemprop="name">Keep your loans & grants</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/appeals.html" itemprop="url"><span itemprop="name">Financial Aid Appeals</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/transferring-schools-affects-aid.html" itemprop="url"><span itemprop="name">How transferring schools affects your grants & loans</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/taking-classes-at-another-campus.html" itemprop="url"><span itemprop="name">Taking classes at another IU campus or Ivy Tech</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/manage-financial-aid/withdrawals-and-repayment.html" itemprop="url"><span itemprop="name">Withdrawals and Repayment of Federal and State Aid </span></a></li> </ul> </li> <li class="has-children"> <a href="https://east.iu.edu/red-wolf-central/pay-bill/index.html" itemprop="url"><span itemprop="name">Pay your bill</span></a><ul class="children"> <li><a href="https://east.iu.edu/red-wolf-central/pay-bill/payment-options.html" itemprop="url"><span itemprop="name">Payment options</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/pay-bill/title-IV-authorization.html" itemprop="url"><span itemprop="name">Authorize IU East to use your financial aid</span></a></li> <li><a href="https://east.iu.edu/red-wolf-central/pay-bill/apply-financial-aid.html" itemprop="url"><span itemprop="name">Apply your financial aid & 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itemscope="itemscope" itemtype="http://schema.org/CollegeOrUniversity"> <div class="row pad"> <h1><a class="title" href="https://east.iu.edu/digital/index.html" itemprop="department">Digital at IU East</a></h1> </div> </div> </header><main><div class="content-top"><div class="section breadcrumbs"><div class="row"><div class="layout"><ul itemscope="itemscope" itemtype="http://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope="itemscope" itemtype="http://schema.org/ListItem"><a href="../../index.html" itemprop="item"><span itemprop="name">Home</span></a><meta content="1" itemprop="position"/></li><li itemprop="itemListElement" itemscope="itemscope" itemtype="http://schema.org/ListItem"><a href="../index.html" itemprop="item"><span itemprop="name">Digital</span></a><meta content="2" itemprop="position"/></li><li class="current" itemprop="itemListElement" itemscope="itemscope" itemtype="http://schema.org/ListItem"><span itemprop="name">IT Help & Training</span><meta content="3" itemprop="position"/></li></ul></div></div></div><div class="section page-title bg-none"><div class="row"><div class="layout"><h1>IT Help & Training</h1></div></div></div></div><section class="bg-none section social-share"><div class="row"><div class="layout"><div class="share"></div></div></div></section><div id="main-content"><div class="bg-none section" id="content"><div class="row"><div class="layout"><div class="float-left two-thirds"><div class="text"><h2>Say hello to UITS</h2><p>One of the benefits of being a student at an Indiana University campus is access to the vast network of resources provided by <strong>UITS</strong> (University Information Technology Services) which serves all of IU.</p></div><div class="panel--interactive"><a href="https://uits.iu.edu/"><h2 class="title">All things IT at IU</h2><p>The UITS website is your go-to resource for your IT needs. Find guides if you're new to IU, search support topics, and check out all the services available.</p></a></div></div><div class="float-right one-third"><div class="panel"><h2 class="title">Get Support</h2><p>We'll need your name, student ID #, phone #, and description of your problem.</p><p><a class="button" href="tel:1-765-973-8375" style="width: 100%;">Call 765-973-8375</a></p><p><a class="button" href="http://ithelplive.iu.edu/" style="width: 100%;">Chat with us</a></p><p><a class="button" href="mailto:iueitsup@iue.edu" style="width: 100%;">Email iueitsup@iue.edu</a></p><p><a class="button" href="../../it/index.html#team" style="width: 100%">Meet the IT Team</a></p><p><a class="button" href="https://kb.iu.edu/" style="width: 100%;">Search the <br/>Knowledge Base</a></p></div></div></div><!-- /.layout --></div></div><div class="bg-gray section"><div class="row"><div class="layout"><h2 class="section-title">IT Support</h2><div class="text"><p style="margin-bottom: .5rem;"><strong>Hours:</strong></p><ul><li>M-TH, 8 a.m. - 7 p.m.</li><li>Fri, 8 a.m - 5 p.m.</li></ul><p>Support is available via walk-in, email, phone & remote assistance.</p><p>Telephone support avail 24/7</p><p> </p></div></div><!-- /.layout --></div></div><div class="breakout collapsed bg-none section"><div class="row"><div class="layout"><h2 class="section-title">IT Training Opportunities</h2><div class=" grid halves"><div class="grid-item"><div class="panel"><h3 class="title">IT Training by UITS</h3><p>UITS provides a number of online and in-person courses to help you hone your IT skills. Many even provide you with certificates (to make it official!). There are courses like:</p><ul><li><a href="https://ittraining.iu.edu/explore-topics/titles/scfes/index.html">Supercomputing for Everyone</a></li><li><a href="https://ittraining.iu.edu/explore-topics/titles/vravl/index.html">Impact of Virtual Reality</a></li><li><a href="https://ittraining.iu.edu/explore-topics/titles/secst/index.html">Digital Security for Students</a></li><li><a href="https://ittraining.iu.edu/credentials/excel-series.html">Microsoft Excel Essentials Series</a></li><li><a href="https://ittraining.iu.edu/explore-topics/titles/htmba/index.html">HTML5 and CSS</a></li><li><a href="https://ittraining.iu.edu/explore-topics/titles/rinto/index.html">Intro to R for Biologists</a></li><li>and so many more!</li></ul><p><a class="button" href="https://ittraining.iu.edu/index.html">Learn more at UITS IT Training</a></p></div></div><div class="grid-item"><div class="panel"><h3 class="title">IT Training Partners</h3><p>Industry leading, third-party training:</p><ul><li><a href="https://ittraining.iu.edu/partners/pluralsight/index.html">Pluralsight</a> (discounted access): Video-based online training in software development, business intelligence, database and server administration, networking, graphic design, video editing, animation, and much more.</li><li><a href="https://ittraining.iu.edu/partners/skillsoft/index.html">Skillsoft</a> (free): More than 2,000 IT professional and technical titles covering topics such as certification preparation, networking, programming, desktop and office applications, computer hardware and software, etc.</li></ul><p>UITS has also partnered with experts from other IU divisions in an effort to share their knowledge and experience.</p><p><a class="button" href="https://ittraining.iu.edu/partners/index.html">View all IT Training partners</a></p></div></div></div></div><!-- /.layout --></div></div></div> <div class="section-nav show-for-large" id="section-nav"><div class="row"><nav itemscope="itemscope" itemtype="http://schema.org/SiteNavigationElement" aria-label="Section" data-parent-url="/digital/index"><ul><li class=""><a href="https://east.iu.edu/digital/canvas/index.html" itemprop="url" class=""><span itemprop="name">Canvas: Online Learning Environment</span></a></li><li class=""><a href="https://east.iu.edu/digital/cloud/index.html" itemprop="url" class=""><span itemprop="name">Cloud Storage, Sharing & Collaboration: Google & Office 365</span></a></li><li class=""><a href="https://east.iu.edu/digital/deals-tech-requirements/index.html" itemprop="url" class=""><span itemprop="name">Computers & Tech: Min. 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