CINXE.COM
Strategy
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<div class="col-p12 col-sm-10 offset-sm-1 col-md-10 offset-md-1"> <h2 class="bg-turquoise">Welcome</h2> <div class="breakout"> <div class="breakout-inner"> <p class="lead">Queen Mary university is made up of a wide and diverse range of students. As a Students’ Union, we exist to make sure that every single one of our students gets the most out of their time here and our 2030 Strategy outlines our big plans to achieve this.</p> <a class="b-more" href="/pageassets/strategy/QMSU_2030-Strategy_Digital.pdf">Download our 2030 Strategy guide</a> </div> </div> </div> </div> </div> <div id="mission" class="bg-yellow py-5 text-center"> <div class="container"> <div class="col-12 col-lg-8 offset-lg-2"> <h2 class="bg-black">Our mission</h2> <div id="mission-stack"> <img src="/pageassets/strategicplan/qmsu-strategy-mission-star-pink.svg" alt="Pink star" id="star-pink" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mission-star-yellow.svg" alt="Yellow star" id="star-yellow" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mission-star-red.svg" alt="Red star" id="star-red" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mission-star-purple.svg" alt="Purple star" id="star-purple" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mission-star-turquoise.svg" alt="Turquoise star" id="star-turquoise" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mission-base.svg" alt="We listen, we act, we improve students' lives" id="base" /> </div> </div> </div> </div> <div id="vision" class="bg-yellow py-5 text-center"> <div class="container"> <div class="col-12 col-sm-10 offset-sm-1 col-md-8 offset-md-2"> <h2 class="bg-black">Our vision</h2> <div class="breakout"> <div class="breakout-inner"> <p class="lead">Our vision is for every student to feel they belong, in an environment where wellbeing, inclusion and community are at the core of everything we do. We will ensure every student is empowered to grow and thrive throughout their time at University and beyond into their future lives.</p> </div> </div> </div> </div> </div> <div id="values" class="bg-pink py-5 text-center"> <h2 class="bg-black">Our values</h2> <h3 class="bg-white random-rotate d-none d-sm-block">Scroll this way <i class="fa fa-solid fa-arrow-right"></i></h3> <ul class="values-scroller"> <li> <div class="values-inner"> <img src="/pageassets/strategicplan/qmsu-strategy-supportive.svg" alt="Supportive" /> <div class="content"> <div class="content-inner"> <p class="lead">We provide support, guidance and a helping hand to students during their time at university, ensuring we foster an environment that is caring and reassuring to all. When we’re not able to directly support, we endeavour to work in partnership with other University and external services to make sure we always get students to the right place to be supported.</p> </div> </div> </div> </li> <li> <div class="values-inner"> <img src="/pageassets/strategicplan/qmsu-strategy-inclusive.svg" alt="Our 2030 plan" /> <div class="content"> <div class="content-inner"> <p class="lead">We embrace our vibrant and diverse community at Queen Mary, celebrating individuality and freedom of expression, whilst fostering a sense of understanding and respect. We listen to the voices of all students, address inequalities and remove barriers to participation to ensure everyone can grow and thrive whilst at university. When our students have differing opinions, we always seek to be fair and balanced in our approach.</p> </div> </div> </div> </li> <li> <div class="values-inner"> <img src="/pageassets/strategicplan/qmsu-strategy-student-led.svg" alt="Our 2030 plan" /> <div class="content"> <div class="content-inner"> <p class="lead">We exist for students. We empower students to have their say, lead and create change together. Students are at the heart of our decision-making and by always listening to them we’re able to pro-actively respond to the changing priorities and needs of students.</p> </div> </div> </div> </li> <li> <div class="values-inner"> <img src="/pageassets/strategicplan/qmsu-strategy-ethical.svg" alt="Our 2030 plan" /> <div class="content"> <div class="content-inner"> <p class="lead">We are ethical and socially responsible, demonstrating our integrity across all that we do. We take responsibility to reduce our impact on the planet, learning from others on integrating ethical and environmental good practice across our services, whilst making sure students have the support to do the same in their own lives.</p> </div> </div> </div> </li> <li> <div class="values-inner"> <img src="/pageassets/strategicplan/qmsu-strategy-honest.svg" alt="Our 2030 plan" /> <div class="content"> <div class="content-inner"> <p class="lead">We are always open, transparent and respectful, consistently being fair and honest with students and our partners. We strive to freely share information, whilst always listening to feedback, to continually improve what we do.</p> </div> </div> </div> </li> </ul> </div> <div id="pillars"> <ul class="pillars-scroller"> <li class="bg-black"> <div class="container"> <div class="row"> <div class="col-12 pillars-intro"> <h2 class="bg-turquoise">Our pillars</h2> <div class="breakout"> <p class="lead">Our strategic pillars bring the work of the Students’ Union together and span across all that we do. The pillars are ambitious and highlight our priority areas, outlining what we will focus on and what our outcomes will be across all of our campuses over the coming years.</p> </div> <h3 class="bg-white random-rotate">Scroll this way <i class="fa fa-solid fa-arrow-right"></i></h3> </div> <div class="d-none d-lg-block col-lg-5 offset-lg-1 mt-4"> <img class="random-shadow random-rotate" src="/pageassets/strategy/pillars-1.jpg" alt="Three students collecting certificates and trophies at Societies Awards" /> </div> <div class="d-none d-lg-block col-lg-5 mt-5"> <img class="random-shadow random-rotate" src="/pageassets/strategy/pillars-2.jpg" alt="A group of students wearing This Girl Can campaign t-shirts, someone in the middle is holding a basketball" /> </div> </div> </div> </li> <li class="bg-orange"> <div class="container"> <div class="col-12"> <h2 class="h4 bg-black">Pillar 1</h2> <h3 class="h2 clr-white"><span>We will build an</span> <span>authentic student voice</span></h3> <div class="breakout"> <div class="breakout-inner"> <h4>We listen, but there's more to hear</h4> <p>Currently, we rely heavily on student representatives to amplify student voices, often leading us to overlook individual nuances. This results in an incomplete understanding of the student experience and feelings of being unheard.</p> </div> </div> <div class="breakout"> <div class="breakout-inner"> <h4>We will empower students to have their say</h4> <p>By introducing more diverse and contemporary feedback channels, we will make it easier for a wider range of students to have their say. Student insights will lead our decision-making, helping us to foster authenticity and make students feel genuinely valued.</p> </div> </div> <div class="pillar-lead"> <div class="icon-stack"> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-badge.svg" alt="A black and white badge icon" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-icon.svg" alt="A hand holding a yellow sign with an orange lightning bolt on it" aria-hidden="true" class="wave icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-ring.svg" alt="A red ring, the outside of the badge" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-text.svg" alt="Building an authentic student voice" class="icon-text" /> </div> <div class="breakout bg-red clr-white"> <h4 class="clr-white">What success looks like</h4> <p>More students will give feedback at least once per academic year and, in return, will feel the Students' Union listens to them.</p> </div> </div> </div> </div> </li> <li class="bg-purple"> <div class="container"> <div class="col-12"> <h2 class="h4 bg-black">Pillar 2</h2> <h3 class="h2 clr-white"><span>We will support</span> <span>meaningful connections</span></h3> <div class="breakout"> <div class="breakout-inner"> <h4>Establishing friendships can be challenging</h4> <p>Despite the availability of social and recreational activities, the shift to hybrid learning and online lives has left students grappling with the challenge of forming genuine in-person friendships, leading to feelings of isolation.</p> </div> </div> <div class="breakout"> <div class="breakout-inner"> <h4>We will support meaningful connections</h4> <p>Acknowledging that students now face unique challenges will see us taking a fresh perspective in helping them to meet new people and develop lasting friendships. We will remove the expectation on students to establish inclusive student communities alone by creating a wide-reaching, eclectic range of activities with strong guidance and support.</p> </div> </div> <div class="pillar-lead"> <div class="icon-stack"> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-badge.svg" alt="A black and white badge icon" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-connections-hand-left.svg" alt="An icon of a black hand wearing a purple and white bracelet, high fiving the hand opposite" aria-hidden="true" class="clap icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-connections-hand-right.svg" alt="An icon of a white hand wearing a turquoise and white bracelet, high fiving the hand opposite" aria-hidden="true" class="clap-alt icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-connections-ring.svg" alt="A turquoise ring, the outside of the badge" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-connections-text.svg" alt="Supporting meaninfgul connections" class="icon-text" /> </div> <div class="breakout bg-turquoise clr-white"> <h4 class="clr-white">What success looks like</h4> <p>More students have opportunities to connect with other students and feel part of a student community.</p> </div> </div> </div> </div> </li> <li class="bg-red"> <div class="container"> <div class="col-12"> <h2 class="h4 bg-black">Pillar 3</h2> <h3 class="h2 clr-white"><span>We will resonate</span> <span>with every student</span></h3> <div class="breakout"> <div class="breakout-inner"> <h4>Not everyone feels seen, heard or informed</h4> <p>We provide a fantastic range of opportunities and communications for our collective student body but often students can feel their individual needs are overlooked. Channelling personalised support can help, but we currently rely heavily on student leaders to offer this.</p> </div> </div> <div class="breakout"> <div class="breakout-inner"> <h4>We will support meaningful connections</h4> <p>We’ll ensure every student feels valued as part of the Students’ Union, by identifying the most positive impacts we can have on individual experiences. We will build a stronger connection to each student community, by blending targeted activities and communications alongside our wider all-student engagements.</p> </div> </div> <div class="pillar-lead"> <div class="icon-stack"> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-badge.svg" alt="A black and white badge icon" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-resonate-icon.svg" alt="A red heart in a yellow speech bubble" aria-hidden="true" class="pulse icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-resonate-ring.svg" alt="An orange ring, the outside of the badge" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-resonate-text.svg" alt="Resonating with every student" class="icon-text" /> </div> <div class="breakout bg-orange clr-white"> <h4 class="clr-white">What success looks like</h4> <p>More students from a wider range of demographic groups engage with us and say their Students’ Union is relevant to them.</p> </div> </div> </div> </div> </li> <li class="bg-turquoise"> <div class="container"> <div class="col-12"> <h2 class="h4 bg-black">Pillar 4</h2> <h3 class="h2 clr-white"><span>We will prioritise</span> <span>students' mental health</span></h3> <div class="breakout"> <div class="breakout-inner"> <h4>There is a decline in mental wellbeing</h4> <p>Irrespective of whether you’re reading data from national studies or analysing trending topics on social media, it’s starkly evident that the current student experience is one that can be filled with stress, anxiety and feeling overwhelmed.</p> </div> </div> <div class="breakout"> <div class="breakout-inner"> <h4>We will contribute to positive mental health</h4> <p>we will listen to students' current challenges to offer an accessible and supportive experience continually adapting to their needs and positively impacting wellbeing. Working collaboratively with students and other partners, we will aim to create a community thriving on communal support by addressing structural barriers that impact mental health.</p> </div> </div> <div class="pillar-lead"> <div class="icon-stack"> <img src="/pageassets/strategicplan/qmsu-strategy-student-voice-badge.svg" alt="A black and white badge icon" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mental-health-flower-left.svg" alt="A pink flower" aria-hidden="true" class="grow icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-mental-health-flower-right.svg" alt="A pink flower" aria-hidden="true" class="grow-alt icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-mental-health-icon.svg" alt="A brain with flowers growing out of it" aria-hidden="true" class="icon" /> <img src="/pageassets/strategicplan/qmsu-strategy-mental-health-ring.svg" alt="An orange ring, the outside of the badge" aria-hidden="true" /> <img src="/pageassets/strategicplan/qmsu-strategy-mental-health-text.svg" alt="Resonating with every student" class="icon-text" /> </div> <div class="breakout bg-purple clr-white"> <h4 class="clr-white">What success looks like</h4> <p>Fewer students say their main concern is feeling stressed or overwhelmed and more students say we have a positive impact on their wellbeing.</p> </div> </div> </div> </div> </li> </ul> </div> <div class="bg-turquoise text-center p-relative py-5"> <img class="bts-1 d-none d-xl-block" src="/pageassets/strategy/bts-1.jpg" alt="A QMSU receptionist talking to four students" /> <img class="bts-2 d-none d-xl-block" src="/pageassets/strategy/bts-2.jpg" alt="Five students wearing hi vis jackets, litter picking along the Thames" /> <div class="container"> <div class="col-12 col-sm-10 offset-sm-1 col-md-8 offset-md-2"> <h2 class="bg-purple">Behind the scenes</h2> <div class="breakout"> <div class="breakout-inner"> <p class="lead">We can’t deliver our ambitious new plan without our dedicated operational staff helping to make it happen. This is a small snapshot of our teams behind the scenes.</p> </div> </div> </div> <div class="col-12 col-sm-10 offset-sm-1 col-md-6 offset-md-3 my-5"> <div class="dropdown-wrap"> <div class="dropdown"> <div class="dropdown-title"> <h5>Supporting our people</h5> </div> <div class="dropdown-content"> <p>Our people are key to the success of the Students’ Union, bringing their diverse expertise and commitment to deliver for students, empower student leaders and achieve our goals. We will foster a culture of honesty, support and teamwork to create a great working environment, whilst offering training, development and wellbeing opportunities to allow everyone to succeed.</p> </div> </div> </div> <div class="dropdown-wrap"> <div class="dropdown"> <div class="dropdown-title"> <h5>Improving communications</h5> </div> <div class="dropdown-content"> <p>Informed by our in-house research and feedback from over 800 students, our brand and identity will be refreshed to ensure we are authentic and reflective of our new mission and values. We will also continue to build on our approach of moving to more relevant and targeted communications to improve our connections to our student communities.</p> </div> </div> </div> <div class="dropdown-wrap"> <div class="dropdown"> <div class="dropdown-title"> <h5>Taking climate action</h5> </div> <div class="dropdown-content"> <p>We will take climate action across the whole university by developing new, ambitious targets, championing the student voice and re-imagining some of our flagship sustainability events; Climate Action Week and the Re-use Fair. We will also increase our visible actions, embedding sustainability across operations from finance and procurement, to recycling and engagement.</p> </div> </div> </div> <div class="dropdown-wrap"> <div class="dropdown"> <div class="dropdown-title"> <h5>Sound financial foundations</h5> </div> <div class="dropdown-content"> <p>We generate income through our commercial services and reinvest the profits to enhance the student experience. Alongside this, we receive support from a university block grant and in-kind contributions, enabling us to provide essential services such as clubs and societies, welfare support, and amplifying the student voice. We are committed to focusing our resources on the key priorities outlined in our strategy.</p> </div> </div> </div> <div class="dropdown-wrap"> <div class="dropdown"> <div class="dropdown-title"> <h5>Strong commercial services</h5> </div> <div class="dropdown-content"> <p>Our outlets are so much more than just shops, bars, cafés and a gym. These are important student-led spaces where students can come together to study, socialise, relax and have fun. They’re also home to many of our clubs and societies’ student-led events, activities and training sessions. We are not-for-profit, and every penny we make goes straight back into improving students’ lives.</p> </div> </div> </div> </div> </div> </div> </div> <script type="text/javascript" src="//cdn.jsdelivr.net/npm/slick-carousel@1.8.1/slick/slick.min.js"></script> </div> </div> <!-- start of novus-footer snippet --> <footer> <section class="f-info"> <div class="container"> <div class="row"> <div class="col-lg f-links-cont"> <div class="mslwidget footer-nav"> <ul class="msl_navbar"> <li><a href="/about/"><span class="nav-text">Your Students' Union</span></a></li> <li><a href="/governance/"><span class="nav-text">Governance & Documents</span></a></li> <li><a href="/contact/"><span class="nav-text">Contact</span></a></li> <li><a href="/strategic_plan/"><span class="nav-text">Strategic Plan</span></a></li> <li><a href="/opportunities/jobs/"><span class="nav-text">Work with us</span></a></li> <li><a href="/privacy/"><span class="nav-text">Privacy & Data Policies</span></a></li> <li><a href="/advertise/"><span class="nav-text">Advertise with us</span></a></li> <li><a href="/hospitality/"><span class="nav-text">Hospitality and Venue Hire</span></a></li> </ul> </div> </div> <div class="col-lg"> <div id="header-social"> <a class="fb" href="https://www.facebook.com/Queen-Mary-Students-Union-QMSU-129509803775801/" target="_blank"><span class= "fa-stack fa-2x"><i class="fa fa-circle fa-stack-2x"></i> <i class= "fab fa-facebook-f fa-stack-1x fa-inverse"></i></span> </a> <a class="twitter" href=" https://twitter.com/qmsu" target="_blank"><span class= "fa-stack fa-2x"><i class="fa fa-circle fa-stack-2x"></i> <i class= "fab fa-twitter fa-stack-1x fa-inverse"></i></span> </a> <a class="igram" href= "https://www.instagram.com/qmsu/" target="_blank"><span class= "fa-stack fa-2x"><i class="fa fa-circle fa-stack-2x"></i> <i class= "fab fa-instagram fa-stack-1x fa-inverse"></i></span> </a> <p>QMSU Registered Charity No.1147786 Company Limited by Guarantee, Company No. 8092471<br> QMSU Services Limited Company No.6677304 Group VAT Registration No. 143 7775 88</p> </div> </div> </div> </div> </section> </footer> <!--bootstrap--> <script src="https://cdnjs.cloudflare.com/ajax/libs/popper.js/1.12.9/umd/popper.min.js" integrity="sha384-ApNbgh9B+Y1QKtv3Rn7W3mgPxhU9K/ScQsAP7hUibX39j7fakFPskvXusvfa0b4Q" crossorigin="anonymous"></script> <script src="https://maxcdn.bootstrapcdn.com/bootstrap/4.0.0/js/bootstrap.min.js" integrity="sha384-JZR6Spejh4U02d8jOt6vLEHfe/JQGiRRSQQxSfFWpi1MquVdAyjUar5+76PVCmYl" crossorigin="anonymous"></script> <!-- Plugin Javascript --> <script src="//cdnjs.cloudflare.com/ajax/libs/wow/1.1.2/wow.js"></script> <script src="//cdnjs.cloudflare.com/ajax/libs/bxslider/4.1.2/jquery.bxslider.min.js"></script> <!-- end of novus-footer snippet --> <script type="text/javascript"> $(document).ready(function() { <!-- start of novus-scripts snippet --> // Show admin controls if logged in if ( $('.msl-loggedin').length > 0 ) { $('.adminbar ul li.msl-admin, .adminbar ul li.admin-popup-button').show(); } // Search function $(".search a").click(function() { $(this).parent(".search").toggleClass("collapsed"); }); $("#search .textbox").attr("placeholder", "Search..."); // Navigation $('#nav-icon1 [data-toggle="offcanvas"], #closenav').on('click', function(e) { e.stopPropagation(); $('html').toggleClass('admin-popup') $('.row-offcanvas-left-category').removeClass('active'); $('#nav-icon1 [data-toggle="offcanvas"]').toggleClass('open'); var text = 'Menu'; if ($('#nav-icon1 [data-toggle="offcanvas"]').hasClass('open')) { text = 'Close'; } $('#nav-icon1 [data-toggle="offcanvas"]').children('.navMenu__text').text(text); }); $('#nav-icon2 [data-toggle="offcanvas"], #closenav').on('click', function(e) { e.stopPropagation(); $('html').toggleClass('active-nav') $('[role*="nav-mob"] .navigation').toggleClass('active'); $('.menu').toggleClass('active'); $('.row-offcanvas-left-category').removeClass('active'); $('#nav-icon2 [data-toggle="offcanvas"]').toggleClass('open'); var text = 'Menu'; if ($('#nav-icon2 [data-toggle="offcanvas"]').hasClass('open')) { text = 'Close'; } $('#nav-icon2 [data-toggle="offcanvas"]').children('.navMenu__text').text(text); }); // Double tap $( '.navigation li:has(ul)' ).doubleTapToGo(); $('header > .clickcatcher').hide(); // Navigation slider $('.navbar-toggle').on('click',function(e){ e.preventDefault(); $('html').toggleClass('active-nav'); $('header > .clickcatcher').show(); }); $('.clickcatcher').on('click',function(e){ e.preventDefault(); $('html').removeClass('active-nav'); $('header > .clickcatcher').hide(); }); // Does something on the news page? $('.header-section #title-section h1, .news-detail h5 a').html(function(){ var text= $(this).text().split(' '); textLength = (text.length); var last = text.pop(); if (textLength > 1) { return text.join(" ") + (text.length > 0 ? 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