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onclick="memo('7871','https://developer.exotel.com/api/error-code');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> WhatsApp Error Code </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" onclick="memo('6935','https://developer.exotel.com/api/send-sms-2');" style="background-color:#fff;text-align: left;cursor:pointer;padding: 5px;"> <div style="display: flex;justify-content: space-between;margin:0px; "> <p class="shr-title"> Send SMS </p> <p style="background:#96A5B8;color:#FFFFFF;padding: 2px 4px;border-radius:5px;margin-right: 10px;height: 2.6rem;"> API </p> </div> <p class="shr-descr" style="height:15px;"> </p> </div> <div class="context firstFAQ search-selection" 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markInstance = new Mark(document.querySelector(".search-filter-results")); // Cache DOM elements var data=[]; var keywordInput = document.querySelector("input[name='_sf_search[]']"); if(window.localStorage.getItem("hist")!==null){ data=JSON.parse(window.localStorage.getItem("hist")); } function memo(a,redirectUrl){ if(data.includes(a)){ let x=data.indexOf(a); data.splice(x, 1); } data=[a,...data] console.log(data); if(data.length>5){data.pop()} window.localStorage.setItem("hist",JSON.stringify(data)); data=JSON.parse(JSON.stringify(data)); console.log(data); var d = new Date(); d.setTime(d.getTime() + (1*24*60*60*1000)); var expires = "expires="+ d.toUTCString(); document.cookie = 'cook' + "=" + cook+ ";" + expires + ";path=/"; console.log('exop' + redirectUrl); window.location=redirectUrl; } var cook = localStorage.getItem("hist"); console.log(cook); var d = new Date(); d.setTime(d.getTime() + (1*24*60*60*1000)); var expires = "expires="+ d.toUTCString(); document.cookie = 'cook' + 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Think,</p> <ul class="ul1"> <li class="li1"><a href="https://developer.exotel.com/api/introduction" target="_blank" rel="noopener">In-app calling</a> while booking a cab</li> <li class="li1"><a href="https://exotel.com/products/click-to-call/" target="_blank" rel="noopener">Click to call</a> features on websites</li> <li class="li1">Passwordless authentication</li> <li class="li1">Customer notification via SMS</li> </ul> <p class="p1">The possibilities are endless! Exotel's APIs allow you to programmatically control a call by playing personalised greetings, diverting users to a unique call flow, pushing call information, getting call recordings, etc. The APIs are designed according to聽<a href="https://en.wikipedia.org/wiki/Representational_state_transfer"><span class="s2">REST</span></a>聽principles. Exotel's REST APIs are served over HTTPS and HTTP. However, we highly recommend communicating over HTTPS.</p> <p class="p1">Images provided below are a schematic representation of how Exotel works when an outgoing or incoming call occurs.</p> </div> <img class="image-responsive center-block fix-img" width="100%" height="100%" src="https://developer.exotel.com/wp-content/uploads/2019/10/call1-1.svg" alt="" width="100%"> <div class="alert alert-info" role="alert"> <p class="p1">Exotel connects聽<b>Person A</b>聽and聽<b>Person B</b>. Where Call leg 1 refers to the incoming call (from聽<b>Person A</b>聽to an聽<a href="https://my.exotel.com/numbers"><span class="s1">ExoPhone)</span></a>聽& Call leg 2 refers to the outgoing call (from an聽<a href="https://my.exotel.com/numbers"><span class="s1">ExoPhone</span></a>聽to聽<b>Person B</b>).</p> </div> <img class="image-responsive center-block fix-img" width="100%" height="100%" src="https://developer.exotel.com/wp-content/uploads/2019/10/call2-1.svg" alt="" width="100%"> <div class="alert alert-info" role="alert"> <p class="p1">Exotel connects聽<b>Person A</b>聽and聽<b>Person B</b>. Where Call leg 1 refers to the outgoing call (from an聽<a href="https://my.exotel.com/numbers"><span class="s1">ExoPhone</span></a>聽to聽<b>Person A</b>) & Call leg 2 refers to the outgoing call (from an聽<a href="https://my.exotel.com/numbers"><span class="s1">ExoPhone</span></a>聽to聽<b>Person B</b>).</p> </div> <img class="image-responsive center-block fix-img" width="100%" height="100%" src="https://developer.exotel.com/wp-content/uploads/2019/10/call3-1.svg" alt="" width="100%"> <div class="alert alert-info" role="alert"> <p class="p1">Outgoing call (Call leg 1) from an聽<a href="https://my.exotel.com/numbers"><span class="s1">ExoPhone</span></a>聽connecting聽<b>Person A</b>聽to聽<a href="https://developer.exotel.com/applet"><span class="s1">Applets.</span></a></p> </div> <hr> </section> <section class="sectionAPIClass" id="authentication"> <h1 >Authentication </h1> <div class="wrapper-list"> <p>Each API request will have to contain request headers that include your access token to authenticate the request. Don't have an access token? You will find your access token in the API settings page of your聽<a href="https://my.exotel.com/apisettings/site#api-credentials">Exotel Dashboard</a>.</p> <p>HTTP requests to the REST API are protected with聽<a href="https://en.wikipedia.org/wiki/Basic_access_authentication">HTTP Basic authentication</a>. You will use your Exotel API key as the username and your API token as the password for HTTP Basic authentication. You can find your API key and API token on your聽<a href="https://my.exotel.com/apisettings/site#api-credentials">Exotel Dashboard</a>.</p> <p>Base URL:聽<code>https://api.exotel.com/v1/Accounts/</code></p> </div> <hr> </section> <section class="sectionAPIClass" id="ratelimits"> <h1 >Rate Limits </h1> <div class="wrapper-list"> <p class="p1">To keep you in compliance, Exotel maintains the appropriate rate limits:</p> <table class="table table-hover table-responsive table-bordered" class="t1" style="width: 100%;" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="td1" style="width: 23.4823%;" valign="top"> <p class="p1">API</p> </td> <td class="td1" style="width: 76.2886%;" valign="top"> <p class="p1">Value</p> </td> </tr> <tr> <td class="td1" style="width: 23.4823%;" valign="top"> <p class="p1">Voice</p> </td> <td class="td1" style="width: 76.2886%;" valign="top"> <p class="p1">All Voice APIs are rate limited to 200 calls per minute. Once this limit has been crossed, your requests will be rejected with an HTTP 429 'Too Many Requests' code</p> </td> </tr> <tr> <td class="td1" style="width: 23.4823%;" valign="top"> <p class="p1">SMS</p> </td> <td class="td1" style="width: 76.2886%;" valign="top"> <p class="p1">In the rare instance that SMS API platform limits are breached, you will receive an HTTP 503 'Service Unavailable' code</p> </td> </tr> </tbody> </table> </div> <div class="alert alert-info" role="alert"> <p>We also support higher rate-limits when needed for specific use-cases, so please contact your account manager if you would like access to higher throughput volumes and we will review on a case by case basis.</p> </div> <hr> </section> <section class="sectionAPIClass" id="httpstatuscode"> <h1 >HTTP Status Codes </h1> <div class="wrapper-list"> <p class="p1">Exotel uses standard HTTP status codes to communicate errors:</p> <table class="table table-hover table-responsive table-bordered" class="t1" style="width: 100%;" cellspacing="0" cellpadding="0"> <tbody> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">Status Code</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Value</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">200</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">OK - Everything went as planned.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">202</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Accepted - Request accepted.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">400</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Bad Request - Something in your header or request body was malformed.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">401</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Unauthorised - Necessary credentials were either missing or invalid.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">402</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Payment Required - The action is not available on your plan, or you have exceeded usage limits for your current plan.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">403</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Your credentials are valid, but you don鈥檛 have access to the requested resource.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">404</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Not Found - The object you鈥檙e requesting doesn鈥檛 exist.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">409</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Conflict - You might be trying to update the same resource concurrently.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">429</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Too Many Requests - You are calling our APIs more frequently than we allow.</p> </td> </tr> <tr> <td class="td1" style="width: 20.5128%;" valign="top"> <p class="p1">5xx</p> </td> <td class="td1" style="width: 79.2541%;" valign="top"> <p class="p1">Server Errors - Something went wrong on our end. 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