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<!DOCTYPE html><html lang="en"><head><script async src="/assets/js/hxanalytics.js"></script><script>function gtag(){}window.dataLayer=window.dataLayer||[]</script><script>!function(e,t,a,n){e[n]=e[n]||[],e[n].push({"gtm.start":(new Date).getTime(),event:"gtm.js"});var g=t.getElementsByTagName(a)[0],m=t.createElement(a);m.async=!0,m.src="https://www.googletagmanager.com/gtm.js?id=GTM-KFB5D5W",g.parentNode.insertBefore(m,g)}(window,document,"script","dataLayer")</script><script>!function(e,u,f,n,o){e.fbq||(o=e.fbq=function(){o.callMethod?o.callMethod.apply(o,arguments):o.queue.push(arguments)},e._fbq||(e._fbq=o),o.push=o,o.loaded=!0,o.version="2.0",o.queue=[])}(window,document),fbq("init","277643882952138"),fbq("track","PageView")</script><noscript><img height="1" width="1" src="https://www.facebook.com/tr?id=277643882952138&ev=PageView&noscript=1"></noscript><script>!function(t,h,e,j,s,n){t.hj=t.hj||function(){(t.hj.q=t.hj.q||[]).push(arguments)},t._hjSettings={hjid:1509353,hjsv:6},s=h.getElementsByTagName("head")[0],(n=h.createElement("script")).async=1,n.src="https://static.hotjar.com/c/hotjar-"+t._hjSettings.hjid+".js?sv="+t._hjSettings.hjsv,s.appendChild(n)}(window,document)</script><script type="text/javascript" id="hs-script-loader" async defer="defer" src="//js.hs-scripts.com/592061.js"></script><meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=edge"><meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=5,user-scalable=yes"><meta name="description" content="HEXONET's Cookie Policy, including the characterization, use and consent of cookies."><meta name="author" content=""><link rel="apple-touch-icon" sizes="180x180" href="/assets/imgs/apple-touch-icon.png"><link rel="icon" type="image/png" sizes="32x32" href="/assets/imgs/favicon-32x32.png"><link rel="icon" type="image/png" sizes="16x16" href="/assets/imgs/favicon-16x16.png"><link rel="shortcut icon" href="/assets/imgs/favicon.ico"><link rel="manifest" href="/assets/imgs/manifest.json"><link rel="mask-icon" href="/assets/imgs/safari-pinned-tab.svg" color="#002856"><meta name="google-site-verification" content="GUCpDYVHC-vnbUOaAxdX63WCduRtlpXFQYY43S0or9A"><meta name="theme-color" content="#ffffff"><title>Cookie Policy | HEXONET</title><link href="/assets/js/plugins/bootstrap/dist/css/bootstrap.min.css" rel="stylesheet"><link href="/assets/fonts/font-awesome/css/font-awesome.min.css" rel="stylesheet"><link href="/assets/css/style.css" rel="stylesheet"><link href="/assets/css/company.css" rel="stylesheet"></head><body class="retail en page"><div class="fullpage"><a class="lang en" href="/migration-to-centralnic-reseller"><div style="min-height: 30px;line-height: 30px;background-color:#00a4dd;text-align: center;"><p style="color: #ffffff;"><strong>An exciting new chapter is beginning for our Partners & Customers.</strong> Learn more.</p></div></a><a class="lang de" href="/de/migration-to-centralnic-reseller"><div style="min-height: 30px;line-height: 30px;background-color:#00a4dd;text-align: center;"><p style="color: #ffffff;"><strong>F眉r unsere Partner und Kunden beginnt ein aufregendes neues Kapitel.</strong> Weitere Informationen</p></div></a></div><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KFB5D5W" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><a href="#main" style="position:absolute;top:-50px;left:calc(50% - 75px);width:150px;height:22px;padding:2px;text-align:center;line-height:16px;font-size:16px;font-weight:400;background:white;border:1px solid grey;color:black;text-decoration:none;" onfocus='this.style.top="0px"' onblur='this.style.top="-50px"'>Skip to main.</a><div role="img" class="mainimage" style="background-image: url('')"></div><header><a href="/" class="logo-holder"><img alt="Hexonet Logo" id="blue-logo" class="logo blue" src="/assets/imgs/hexonet-blue.png"> <img alt="Hexonet Logo" id="white-logo" class="logo white" src="/assets/imgs/hexonet-logo.png"> </a><button type="button" id="hamburger" data-toggle="collapse" data-target="#navbar" aria-expanded="false" aria-controls="navbar" aria-label="Main Menu"><span class="fa fa-bars"></span> <span class="cart-icon-items" style="display:none">#</span></button><nav id="navbar" class="navbar-collapse collapse navbar-right"><a href="/domains" class="lang en">Domains</a> <a href="/de/domains" class="lang de">Domains</a> <a href="/transfer" class="lang en">Transfers</a> <a href="/de/transfer" class="lang de">Transfers</a> <a href="/backorder" class="lang en">Backorders</a> <a href="/de/backorder" class="lang de">Backorders</a> <a href="/products/preorder" class="lang en">Products</a> <a href="/de/products/preorder" class="lang de">Produkte</a> <a class="button open-button" href="/resellers"><span class="lang en de">Reseller</span> </a><a id="sign-in-btn" class="button" href="/sign-in"><span class="lang en de" id="flywheel">Sign In</span> </a><a href="/sign-up" class="button open-button" aria-label="Sign up"><span class="lang en de" id="flywheel">Sign Up</span> </a><a role="button" aria-label="Switch language to German" id="language-toggle" href="/de/cookie_policy" class="lang en">DE</a></nav></header><main id="main" class="content container" style="display:none"><h1>Cookie Policy</h1><p>We use so-called cookies on our website. These are text files of small memory size that are stored by your browser on the device used (computer, smartphone, tablet). The files contain information (usually identifiers, identification numbers) that our website can retrieve from your device and assign to a database stored by us or our partners. This enables us and our partners to recognise that our website has already been accessed from your device.</p><p>In addition, we partly use the so-called fingerprinting method. Fingerprinting is a method used to recognize your device based on your computer hardware, software, add-ons and browser settings. For simplicity, we always refer to "cookies" in this policy.</p><h2>What types of cookies are there? On what legal basis are cookies used?</h2><h3>Essential cookies</h3><p>Without essential cookies, our website will not work properly. They are required to save your privacy settings, log in or use a shopping cart. We do not require consent for essential cookies. You can set your browser to block essential cookies. However, this will affect the functionality of this website. The legal basis for the use of strictly necessary cookies is usually our legitimate interest. These cookies cannot be deactivated via our privacy settings. However, you can delete these cookies via your browser settings, see below.</p><h3>Performance Cookies (Statistics, Analytics)</h3><p>Performance cookies are used to collect information about the use of the website. Visitors can be counted and access sources and visit durations analyzed. The purpose is to detect errors, identify popular or undiscovered offers and improve the user-friendliness of the website based on these findings. In addition to the pages visited, information may be collected about the type of browser you are using, your operating system, times, domain names of the previously visited website and the time of visit.</p><p>Data collected via performance cookies is immediately anonymized. An evaluation is only carried out on the basis of aggregated data. The legal basis is your consent given via the privacy settings, which you can withdraw at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.</p><h3>Functional Cookies</h3><p>With the help of functional cookies, it is possible, for example, to enable social media content or embedded videos. The legal basis is your consent given via the privacy settings, which you can withdraw at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.</p><h3>Marketing Cookies (Targeting, Advertising)</h3><p>Marketing cookies are used to display relevant and interesting online advertisements on our website and on third-party websites. They are also used to regulate the frequency with which an advertisement appears and to measure the effectiveness of advertising measures.</p><p>Marketing cookies may also come from our advertising partners and be stored on your device through our website. Our advertising partners may use the data to create profiles about your interests in order to display relevant advertising on other partner sites of our advertising partner.</p><p>If you do not consent to the use of marketing cookies, you will not be presented with interest-based advertisements.</p><p>The legal basis is your consent given via the privacy settings, which you can withdraw at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.</p><h2>What is the expiry period of cookies?</h2><p>A distinction must be made between session cookies and persistent cookies.</p><p>Session cookies are deleted when you close your browser.</p><p>Persistent cookies remain on your computer until you delete them or until the period of time specified by the publisher has expired. You can find the expiry times of the individual cookies in the table in the privacy settings. You can find out how to delete cookies via your browser settings below.</p><h2>Where do the cookies come from? Who receives the data? Is data transferred to third countries?</h2><p>We use both our own cookies and cookies from partners.</p><p>If the cookies come from us, they are so-called "first party cookies".</p><p>If the cookies come from third parties whose services we use, they are referred to as "third party cookies". Third party cookies are are stored on your device via our website. The publisher of third party cookies may be able to track your usage patterns online across multiple websites.</p><p>The publishers of third party cookies sometimes come from so-called third countries (countries outside the EU/EEA), in which an appropriate level of data protection is not guaranteed. In third countries, especially the USA, there is a risk that your data will not be processed according to EU standards. In particular, effective legal protection against state access to your personal data is not guaranteed. If the cookies come from publishers from third countries, the legal basis is your consent.</p><p>For more information on this and whether the publisher processes personal data exclusively on our instructions or also processes your data for its own purposes, please see the data protection statement. You can also find further information in the data protection notices of the publishers.</p><h2>For what purposes are cookies used?</h2><p>We use cookies to provide you with a variety of services and features to improve our website and give you the best possible experience when visiting our website. The specific purposes are shown in the table below or in the information from the privacy settings. Additional information can be found in the privacy policy.</p><p>Cookies can be used, for example, to personalise the website according to the settings you have made (e.g. language setting, font size, etc.). With the help of this technology, it is also possible to offer a shopping basket or a login area and to obtain information about user behaviour and presumed interests. In this way, we can present you with content that is relevant to you.</p><h2>How to avoid and delete cookies</h2><p>You can revoke any consent you have given via the privacy settings.</p><p>In addition, you can select in your browser settings whether cookies may be stored. It is also possible to block "absolutely necessary cookies" in the settings. Please note that the website may then no longer work properly. In the browser settings, you can delete cookies already stored on your device. If all cookies are deleted, this website may no longer work as usual. It may be necessary for you to log in again, for example.</p><p>You can find more information on how to delete cookies in the browser here:</p><ul><li><a href="https://support.google.com/chrome/answer/95647" target="_blank">Google Chrome</a></li><li><a href="https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d" target="_blank">Internet Explorer</a></li><li><a href="https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09" target="_blank">Microsoft Edge</a></li><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" target="_blank">Firefox</a></li><li><a href="https://support.apple.com/en-ie/guide/safari/sfri11471/mac" target="_blank">Safari</a></li><li><a href="https://support.apple.com/en-us/HT201265" target="_blank">Safari Mobile</a></li><li><a href="https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/" target="_blank">Opera</a></li></ul></main><footer id="footer" class="container" style="display:none"><figure id="copyright" class="small"><a class="footer-logo" href="/"><img src="/assets/imgs/hexonet-logo.png" alt="Hexonet logo"></a><p>漏 1999 - 2024 <span class="uppercase">Hexonet</span></p><p>All rights reserved</p></figure><nav id="footer-nav"><ul class="footer-nav-list"><li><h1><span class="lang en">Company</span> <span class="lang de">Firma</span></h1></li><li><a class="footer-link" href="/aboutus"><span class="lang en">About Us</span> <span class="lang de">脺ber Uns</span></a></li><li><a class="footer-link" href="/media-press"><span class="lang en">Media & Press</span> <span class="lang de">Medien & Presse</span></a></li><li><a class="footer-link" href="/blog">Blog</a></li><li><a class="footer-link" href="https://careers.centralnicgroup.com/?utm_source=www.hexonet.net" target="_blank"><span class="lang en">Jobs</span> <span class="lang de">Karriere</span></a></li></ul><ul 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class="footer-link"><a target="_blank" href="https://teaminternet.com/"><img src="/assets/imgs/team-internet-white.png" alt="Powered by Team Internet PLC"></a></li></ul></nav><ul id="payments"><li><div class="visa" aria-label="Visa"></div></li><li><div class="mastercard" aria-label="Mastercard"></div></li><li><div class="alipay" aria-label="Alipay"></div></li><li><div class="paypal" aria-label="Paypal"></div></li><li><div class="wiretransfer" aria-label="Wire Transfer"></div></li></ul></footer><script src="/assets/js/plugins/jquery/dist/jquery.min.js"></script><script src="/assets/js/plugins/bootstrap/dist/js/bootstrap.min.js"></script><script src="/assets/js/plugins/instant.page/instantpage.js"></script><script>!function(e){var t="/de"===window.location.pathname.substring(0,3)?"DE":"EN";e(document).ready((function(){function n(){e(".over-mainimage").height(e(window).height()-99-30),e(".reseller.page .over-mainimage").height(.6*e(window).height()-99),e(".retail.page 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t=/.*@.*\..*/.test(e("#newsletter-email").val());document.getElementById("newsletter-agree").checked&&t&&e("#newsletter-submit").prop("disabled",!1)})),e("#newsletter-submit").click((function(n){e("#newsletter-submit").html('<i class="fa fa-refresh fa-spin fa-fw"></i>'),e("#newsletter-error").hide(),n.preventDefault(),e.ajax({method:"POST",url:"/newsletter/sign-up","Content-Type":"application/json",timeout:5e3,data:{email:e("#newsletter-email").val(),language:t}}).done((function(t){t?t.subscribed?(e("#newsletter-submit").html("THANK YOU").prop("disabled",!0),e("#newsletter").trigger("reset"),gtag("event","footer",{event_category:"newsletter-signup",event_label:"success"})):(console.log("UNEXPECTED RESPONSE",t),e("#newsletter-error").show(),e("#newsletter-submit").html("Submit"),gtag("event","footer",{event_category:"newsletter-signup",event_label:"error_unexpexted"})):(console.log("NO DATA"),e("#newsletter-error").show(),e("#newsletter-submit").html("Submit"),gtag("event","footer",{event_category:"newsletter-signup",event_label:"error_no_data"}))})).fail((function(t,n,a){console.log("ERROR POST",a),e("#newsletter-error").show(),e("#newsletter-submit").html("Submit"),gtag("event","footer",{event_category:"newsletter-signup",event_label:"error_timeout"})}))})),e(".content").fadeIn(),e("#footer").fadeIn();var o=new Date,i=new Date(Date.UTC(2020,10,21,8)),s=new Date(Date.UTC(2020,10,21,12));if(o>i&&o<s&&/(index)|(signin)|(cart)/.test("page")){e("#main").append('<div id="maintenanceModal"><div class="lang en"> <h2>Scheduled Maintenance Notice</h2> <p>As you have been officially notified, our announced scheduled maintenance is currently in progress (November 21, 2020 from 08:00:00 UTC to 12:00:00 UTC).</p><p>Our website and DNS servers are fully operational and will remain unaffected. You may experience some unavailability of the Control Panel, OT&E environment, domain search, and sign up, in conjunction with API gateway connections being closed and new connections will be denied.</p><p>We appreciate your patience as we improve our services.</p><p style="text-align:center"><button class="btn" style="position:unset;text-transform:uppercase;background-color:#002856" onclick="(function close(){var modal = document.getElementById(`maintenanceModal`); modal.style.display=`none`; modal.style.visibility=`hidden`;})()">close</button></p></div><div class="lang de"> <h2>Wartungshinweis</h2> <p>Wie Ihnen bereits mitgeteilt wurde, l盲uft derzeit unsere planm盲脽ige Wartung (21. November 2020 von 08:00:00:00 UTC bis 12:00:00:00 UTC).</p><p>Unsere Website und DNS-Server sind voll funktionsf盲hig und davon nicht betroffen. M枚glicherweise sind Control Panel, OT&E-Umgebung, Domainsuche und die Neukunden-Anmeldung zeitweise nicht erreichbar, ausserdem k枚nnen API-Gateway-Verbindungen geschlossen und neue Verbindungen abgelehnt werden.</p><p>Vielen Dank f眉r Ihr Verst盲ndnis.</p><p style="text-align:center"><button class="btn" style="position:unset;text-transform:uppercase;background-color:#002856" onclick="(function close(){var modal = document.getElementById(`maintenanceModal`); modal.style.display=`none`; modal.style.visibility=`hidden`;})()">SCHLIE脽EN</button></p></div></div>')}e(window).scroll((function(){document.getElementsByTagName("header")[0].className;var e="backer";-1===document.getElementsByTagName("header")[0].className.indexOf(e)&&pageYOffset>50?document.getElementsByTagName("header")[0].className+=e:-1!==document.getElementsByTagName("header")[0].className.indexOf(e)&&pageYOffset<50&&(document.getElementsByTagName("header")[0].className="")}))}))}(jQuery)</script></body></html>