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Uformel konfliktløsning for forbrugere - Your Europe

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href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_da.htm">Udstationering</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_da.htm">Arbejde i den offentlige sektor i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_da.htm">Arbejdstilladelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_da.htm">Ansættelseskontrakter</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_da.htm">EU-regler for arbejde inden for vejtransport</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_da.htm">Ansvarsforsikring i et andet EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_da.htm">Erhvervskvalifikationer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_da.htm">Hvad er et lovreguleret erhverv?</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_da.htm">Ansøgning om tilladelse til permanent levering af tjenesteydelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_da.htm">Ansøgning om tilladelse til midlertidig levering af tjenesteydelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_da.htm">Dokumenter og formalia</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_da.htm">Det europæiske erhvervspas</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_da.htm">EU-UK: erhvervskvalifikationer</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_da.htm">Social sikring og sociale ydelser<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_da.htm">Socialsikringssystemer i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_da.htm">Social sikring i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_da.htm">Arbejdsløshed i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_da.htm">Overførsel af dagpenge</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_da.htm">Hvis du ikke finder arbejde</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_da.htm">Familieydelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_da.htm">Efterladtepension og begravelseshjælp</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_da.htm">Standardformularer for sociale sikringsrettigheder</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_da.htm">Pension i udlandet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_da.htm">Supplerende pensioner i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_da.htm">Statspension i udlandet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_da.htm">Skat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_da.htm">Indkomstskat i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_da.htm">Dobbeltbeskatning</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_da.htm">Køretøjer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_da.htm">Personbiler<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_da.htm">Køb og leasing af bil</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_da.htm">Moms ved køb eller salg af bil</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_da.htm">Firmabiler</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_da.htm">Kørekort<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_da.htm">Ombytning og anerkendelse af kørekort i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_da.htm">Sådan får du et kørekort i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_da.htm">Fornyelse af kørekort i et andet EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_da.htm">Forsikring<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_da.htm">Bilforsikringers dækning i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_da.htm">Bilforsikringers dækning i udlandet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_da.htm">Registrering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_da.htm">Dokumenter og formaliteter ved indregistrering af biler</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_da.htm">Indregistrering af bil i et andet EU-land</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_da.htm">Bilafgifter i et andet EU-land</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_da.htm">Opholdsret<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_da.htm">Opholdsret<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_da.htm">Økonomisk inaktive EU-borgere</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_da.htm">Opholdsret for jobsøgende</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_da.htm">Opholdsret for pensionister</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_da.htm">Opholdsret for studerende</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_da.htm">Arbejdstageres opholdsrettigheder</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_da.htm">Opholdsret for EU-borgere i UK og UK-statsborgere i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_da.htm">Naturalisation</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_da.htm">Opholdsret for familier<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_da.htm">Ægtefæller og børn fra EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_da.htm">Ehegatten und Kinder ohne Unionsbürgerschaft</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_da.htm">Registrerede partnere</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_da.htm">Forældre</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_da.htm">Andre familiemedlemmer</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_da.htm">Den arbejdssøgendes familie</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_da.htm">Dokumenter og formaliteter<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_da.htm">Registrering af EU-familiemedlemmers tilstedeværelse</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_da.htm">Permanent opholdstilladelse for EU-borgere efter 5 år</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_da.htm">Permanent opholdstilladelse for familiemedlemmer fra lande uden for EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_da.htm">Opholdskort til familiemedlemmer fra lande uden for EU </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_da.htm">Registrering af ophold i udlandet efter de første 3 måneder</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_da.htm">Registrering af tilstedeværelse i forbindelse med ophold på under 3 måneder </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_da.htm">Registrering af fødsler</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_da.htm">Regler om kønsskifte</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_da.htm">Køb af hus</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_da.htm">Afregistrering af dit ophold</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_da.htm">Valg, andragender og høringer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_da.htm">Valg til Europa-Parlamentet</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_da.htm">Valg i dit hjemland</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_da.htm">Kommunalvalg</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_da.htm">Andragender og høringer</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_da.htm">Uddannelse og ungdom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_da.htm">Skole<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_da.htm">Partnerskaber med skoler i andre lande</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_da.htm">Skolestart i et andet EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_da.htm">Universitet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_da.htm">Optagelse på og adgang til universitet</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_da.htm">Universitetsgebyrer og økonomisk støtte</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_da.htm">Anerkendelse af eksamensbeviser</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_da.htm">Læs i udlandet og legatmuligheder</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_da.htm">Studiejob</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_da.htm">Praktikophold<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_da.htm">Økonomisk støtte til praktikophold</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_da.htm">Frivilligt arbejde i og uden for EU<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_da.htm">Sådan kommer du i gang med frivilligt arbejde</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_da.htm">rPraktiske forberedelser for frivillige</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_da.htm">Forskere<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_da.htm">Stipendier og job til forskere</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_da.htm">Beskatning af forskere</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_da.htm">Sundhed<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_da.htm">Uforudsete sundhedsydelser<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_da.htm">Lægehjælp og hospitalsindlæggelse i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_da.htm">Uforudset behandling betaling og refusion</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_da.htm">Sygesikring under midlertidige ophold</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_da.htm">Det europæiske sygesikringskort</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_da.htm">Planlagt lægebehandling i udlandet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_da.htm">Sådan arrangerer du planlagt lægebehandling i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_da.htm">Udgifter og refusion: planlagt behandling i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_da.htm">Kontaktpunkter vedrørende sundhedsydelser i udlandet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_da.htm">Hvis du køber lægemidler i et andet EU-land<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_da.htm">Brug af recept i et andet EU-land</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_da.htm">Recepter i udlandet: udgifter og refusion</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_da.htm">Køb af lægemidler på nettet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_da.htm">Sygesikring, når du bor i udlandet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_da.htm">Din sygesikringsdækning</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_da.htm">At flytte til et plejehjem</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_da.htm">Forebyggende sundhedsydelser</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_da.htm">Familie<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_da.htm">Børn<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_da.htm">Forældreansvar</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_da.htm">Adoption</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_da.htm">Bortførelse af børn</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_da.htm">Par<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_da.htm">Ægteskab</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_da.htm">Registrerede partnerskaber</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_da.htm">Ugifte par</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_da.htm">Skilsmisse og separation</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_da.htm">Underholdspligt – støtte til familiemedlemmer</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_da.htm">Formueforhold for internationale par</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_da.htm">Godkendelse af officielle dokumenter i EU</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_da.htm">Død, hjemtransport og grænseoverskridende arv<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_da.htm">Behandling af grænseoverskridende arvesager</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_da.htm">Planlægning af grænseoverskridende arv</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_da.htm">Død og hjemtransport</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_da.htm">Forbrugere<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_da.htm">Indkøb<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_da.htm">Oplysninger i aftaler</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_da.htm">Garantier og returnering</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_da.htm">Priser og betalinger</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_da.htm">Forsendelse og levering</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_da.htm">Dine rettigheder, når du køber varer eller tjenesteydelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_da.htm">Moms</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_da.htm">Produktsikkerhed</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_da.htm">Internet og telekommunikation<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_da.htm">Roaming: brug af mobiltelefon i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_da.htm"> Adgang til onlineindhold i udlandet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_da.htm"> Telekommunikationstjenester</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_da.htm">Adgang til og brug af internettet</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_da.htm">Databeskyttelse og beskyttelse af personoplysninger på nettet</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_da.htm">Finansielle produkter og tjenesteydelser<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_da.htm">Bankkonti i EU</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_da.htm">Forbrugerkredit og forbrugslån</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_da.htm">Forsikringsprodukter</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_da.htm">Investeringsprodukter</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_da.htm">Boliglån</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_da.htm">Betalinger, overførsler og checks</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_da.htm">Investeringer i et andet EU-land</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_da.htm">Urimelig behandling<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_da.htm">Urimelig handelspraksis</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_da.htm">Urimelige priser</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_da.htm">Urimelige aftalevilkår</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_da.htm">Energiforsyning<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_da.htm">Adgang til energiserviceydelser</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_da.htm">Aftaler og energiforbrug</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_da.htm">Klager og konfliktløsning</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_da.htm">Bilæggelse af forbrugertvister<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="current"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm"><span>Uformel konfliktløsning for <span class="label-end"><span>forbrugere</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_da.htm">Udenretslige procedurer for forbrugere</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_da.htm">Formelt sagsanlæg for forbrugere</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/index_da.htm">Forretninger<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_da.htm"> Drift af virksomhed<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_da.htm">Nye virksomheder<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_da.htm">Etablering af virksomhed</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_da.htm">Erasmus for unge iværksættere</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_da.htm">Udvikling af en virksomhed<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_da.htm">Stiftelse af et europæisk selskab (SE)</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_da.htm">Fusioner</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_da.htm">EMAS-registrering</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_da.htm">Fri udveksling af andre data end personoplysninger</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_da.htm">Forstå grænseoverskridende investeringer i EU</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/registration-permits-licences/index_da.htm">Registrering, tilladelser og licenser</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_da.htm">Drift af virksomhed i turistbranchen</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/biotech/index_da.htm">Bioteknologi og bioproduktion</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_da.htm"> Digitalisering af din virksomhed<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_da.htm"> Sådan opretter du et website til din virksomhed</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_da.htm"> Onlinesalg via en tredjepartsplatform</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_da.htm"> Sådan opretter du en onlinebutik</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_da.htm"> Sådan sikrer du dit website</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_da.htm"> Leveringer og ordrebehandlinger ved onlinesalg</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_da.htm"> Kundeservice for onlinevirksomheder</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_da.htm"> Sådan markedsfører du din virksomhed online</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_da.htm">Intellektuelle ejendomsrettigheder<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_da.htm">Intellektuelle ejendomsrettigheder</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_da.htm">Patenter</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_da.htm">Varemærker</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_da.htm">Ophavsret</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_da.htm">Forretningshemmeligheder</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_da.htm">Designbeskyttelse</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_da.htm"> Webdomæner</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_da.htm">Databasebeskyttelse</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_da.htm"> Geografiske betegnelser</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_da.htm">Kommerciel udnyttelse af intellektuel ejendomsret</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_da.htm">Krænkelse af intellektuelle ejendomsrettigheder</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_da.htm">EU-støtteværktøjer for SMV'er</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_da.htm">Beskatning<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_da.htm"> Punktafgifter<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_da.htm">Punktafgiftspligtige varer</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_da.htm"> Betaling af punktafgifter</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_da.htm"> Moms<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_da.htm">Momsregler og -satser</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_da.htm">Opkrævning og fradrag af moms</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_da.htm">Momsfritagelse</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_da.htm">Momsrefusion: ansøgning om refusion online</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_da.htm">Moms på tværs af grænserne</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_da.htm">Tjek et momsnummer (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_da.htm"> Moms på digitale tjenester (MOSS-ordningen)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_da.htm"> Selskabsskat<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_da.htm"> Selskabsskat i EU</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_da.htm"> Beskatning af moder- og datterselskaber</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_da.htm">Salg i EU<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_da.htm"> Offentlige kontrakter<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_da.htm">Offentlige udbudsregler</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_da.htm">Søg efter og byd på en offentlig kontrakt</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_da.htm">Anmod om en gennemgang af en offentlig udbudsprocedure</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_da.htm"> Salg af varer og tjenesteydelser<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_da.htm">Salg af varer i EU</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_da.htm">Salg af tjenesteydelser i udlandet</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_da.htm">E-handel og fjernsalg</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_da.htm"> Pakkerejser og sammensatte rejsearrangementer</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_da.htm"> Pakkelevering</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_da.htm"> Konkurrence mellem virksomheder<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_da.htm">Konkurrencereglerne i EU</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_da.htm"> Indberetning af konkurrencebegrænsende adfærd</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_da.htm">Menneskelige ressourcer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_da.htm">Ansættelseskontrakter<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_da.htm">Ændringer af ansættelseskontrakter</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_da.htm">Ansættelsesvilkår</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_da.htm">Tidsbegrænset ansættelse</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_da.htm">Information til og høring af ansatte</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_da.htm">Deltidsarbejde</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_da.htm">Afskedigelser</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_da.htm">Teenageansatte</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_da.htm">Vikararbejde</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_da.htm">Sæsonarbejdere fra lande uden for EU</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_da.htm">Arbejdstid, ferie og orlov<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_da.htm">Arbejdstid</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_da.htm">Orlov og fleksibelt arbejde</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_da.htm">Arbejdstagere i transportsektoren<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_da.htm">Arbejdstagere i civil luftfart</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_da.htm">Jernbanepersonale</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_da.htm">Arbejdsgivere for vejtransportarbejdere: køretid og hvileperioder</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_da.htm">Søfarende</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_da.htm">Arbejdstagere inden for transport ad indre vandveje</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_da.htm">Udstationering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_da.htm">Udstationering af medarbejdere</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_da.htm">Udstationerede chauffører</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_da.htm">Social sikring og sundhed<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_da.htm">Betaling af bidrag til sociale sikringsordninger</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_da.htm">Sundhed og sikkerhed på arbejdspladsen</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/pensions/index_da.htm">Arbejdsgiverens forpligtelser i forbindelse med pension</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_da.htm"> Ligebehandling og kvalifikationer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_da.htm">Ligebehandling af medarbejdere</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_da.htm">Rimelige tilpasninger</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_da.htm">Anerkendelse af kvalifikationer</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_da.htm">Produktkrav<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_da.htm">Standarder<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_da.htm">Europæiske standarder</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_da.htm">Produkternes overensstemmelse med reglerne<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_da.htm">Find gældende produktkrav</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_da.htm">Overensstemmelsesvurdering</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_da.htm">Teknisk dokumentation og EU-overensstemmelseserklæring</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_da.htm">Krav til miljøvenligt design</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_da.htm">Erklæring om gensidig anerkendelse</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_da.htm">Etiketter og mærkning<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_da.htm">CE-mærkning</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_da.htm">Energimærker</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_da.htm">WEEE-mærkning</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_da.htm"> Fodtøjsmærkning</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_da.htm">Mærkning af tekstilprodukter</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_da.htm">℮-mærket</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_da.htm">EU's miljømærke</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_da.htm"> Kemiske produkter<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_da.htm">Registrering af kemikalier i EU (REACH-forordningen)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_da.htm">Klassificering, mærkning og emballering af kemikalier</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_da.htm"> Genbrug og affaldshåndtering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_da.htm">WEEE ansvar for affald</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_da.htm">Fødevaremærkning<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_da.htm">Reger om fødevaremærkning</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_da.htm">Næringsdeklaration</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_da.htm">Mærkning af kosttilskud</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_da.htm">Fødevaretilsætningsstoffer</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_da.htm">Sundheds- og ernæringsanprisninger</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_da.htm">Finansiering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_da.htm"> Regnskabsføring<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_da.htm">Regnskabsregler for små og mellemstore virksomheder og mikrovirksomheder</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_da.htm">Foretag og modtag betalinger<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_da.htm"> Grænseoverskridende gældsinddrivelse</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_da.htm">Elektronisk og kontant betaling</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_da.htm">Om dette website</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_da.htm">E-fakturering</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_da.htm"> Få finansiering<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/da">Adgang til finansiering</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_da.htm">EU-støtteprogrammer</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_da.htm">Kunderelationer<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_da.htm"> Forbrugeraftaler og -garantier<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_da.htm">Kundegarantier</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/selling-products-safely/index_da.htm">Sikkert salg af produkter i EU</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_da.htm">Aftaler med forbrugere</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_da.htm"> Bilæggelse af tvister med kunder<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a 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</ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=da" target="_blank">Kontakt vores hjælpetjenester</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=da" target="_blank">Indberet en hindring</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ukraine<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">EU-bistand til Ukraine</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_da">Information til personer, der flygter fra krigen i Ukraine</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_da#s%C3%A5dan-kan-du-hj%C3%A6lpe">Sådan kan du hjælpe</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Oplysninger til virksomheder</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_da.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Klik på for at udvide" title="Klik på for at udvide">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/citizens/index_da.htm">Borgere</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/index_da.htm">Forbrugere</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_da.htm">Bilæggelse af forbrugertvister</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li>Uformel konfliktløsning for forbrugere</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1>Uformel konfliktløsning for forbrugere</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">På denne side</div> </nav> </aside> <div class="col"> <div id="main-article"> <h2> Kontakt forhandleren </h2> <p> Kontakt i første omgang <strong>forhandlerens kundeserviceafdeling</strong> – kontaktoplysningerne findes normalt på forhandlerens hjemmeside. Gør dem opmærksom på, at de ikke har overholdt EU-reglerne eller de nationale regler, og bed dem om at løse problemet. Du kan gøre dem opmærksom på deres forpligtelser, som er beskrevet kort på denne side. Det er altid en god idé at underbygge din påstand med dokumentation (faktura, kontrakt osv.). Hvis dette ikke hjælper, kan du overveje at gå videre med sagen. </p> <div class="example"> <h4> Eksempel </h4> <h5> Firmaets kundeservice kan ofte løse dit problem </h5> <p> Jutta fra Tyskland var ikke tilfreds med hastigheden på sin internetforbindelse, som var langsommere end angivet i kontrakten. </p> <p> Hun klagede til sin internetudbyder, som straks øgede hendes hastighed. Jutta behøvede ikke at gå videre med sagen. </p> </div> <p> Hvis du og forhandleren ikke kan løse jeres tvist om kontrakten direkte, skal forhandleren fortælle dig, hvad du så kan gøre, f.eks.: </p> <ul> <li> indgive en formel klage </li> <li> indlede proceduren for <a title="alternativ tvistbilæggelse" href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_da.htm" data-master-href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_en.htm" data-linkid="8f18ff28-46b3-45f0-b191-f967f3603c28">alternativ tvistbilæggelse</a> </li> </ul> <!--ETALOFF--> <div class="accordion"> <h3 class="toggle countries" role="button" tabindex="0" aria-expanded="false"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#location"></use></svg><span><span>Vælg land</span></span><svg focusable="false" aria-label="Åbn"> <title>Åbn</title> <use 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href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=SI&amp;categories=H5" aria-label="Slovenien"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#si"></use></svg><span>Slovenien</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=ES&amp;categories=H5" aria-label="Spanien"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#es"></use></svg><span>Spanien</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=SE&amp;categories=H5" aria-label="Sverige"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#se"></use></svg><span>Sverige</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=CZ&amp;categories=H5" aria-label="Tjekkiet"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#cz"></use></svg><span>Tjekkiet</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=DE&amp;categories=H5" aria-label="Tyskland"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#de"></use></svg><span>Tyskland</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=HU&amp;categories=H5" aria-label="Ungarn"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#hu"></use></svg><span>Ungarn</span></a></li> <li><a href="https://europa.eu/youreurope/search-results/index_da.htm?countryCode=AT&amp;categories=H5" aria-label="Østrig"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/flag-icons.svg#at"></use></svg><span>Østrig</span></a></li> </ul> </div> </div> <!--/ETALOFF--> <h2> Kontakt en forbrugerorganisation eller en tilsynsmyndighed </h2> <p> Forbrugerorganisationer i dit hjemland kan normalt: </p> <ul> <li> give dig mere information om dine rettigheder </li> <li> hjælpe dig med at sørge for, at de bliver overholdt. </li> </ul> <p> Hvis du har et problem med en <strong>serviceudbyder</strong>, kan du også kontakte <strong>den kompetente nationale tilsynsmyndighed</strong>. Hver sektor har sin egen nationale tilsynsmyndighed, hvis præcise opgaver kan variere fra land til land. Mange tilsynsmyndigheder har specifikke procedurer for serviceudbydere i deres sektor og kan løse konflikter hurtigt og retfærdigt. </p> <p> Læs mere om: </p> <ul> <li> nationale tilsynsmyndigheder inden for <span class="nolink">elektronisk kommunikation</span> <a href="https://www.berec.europa.eu/en/berec-members" target="_blank" class="language" title="English">en</a> </li> <li> nationale tilsynsmyndigheder/ombudsmænd i <a title="energisektoren" href="https://energy.ec.europa.eu/topics/markets-and-consumers/energy-consumer-rights/protecting-and-empowering-energy-consumers/national-regulatory-authorities_da" data-linkid="777cb81f-3a8f-4764-a81c-e8ae4b612f5e">energisektoren</a> </li> <li> nationale tilsynsmyndigheder i <span class="nolink">finanssektoren</span> <a href="https://www.eba.europa.eu/activities/information-consumers/how-complain" target="_blank" class="language" title="English">en</a> </li> </ul> <h3> De europæiske forbrugercentre </h3> <p> Hvis du får <strong>problemer</strong> <strong>i forbindelse med køb af varer eller tjenesteydelser i et andet EU-land, Norge eller Island</strong>, kan du kontakte et af de europæiske forbrugercentre i <a title="Det Europæiske Netværk af Forbrugercentre (ECC-Net)" href="https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_da" data-linkid="d1150869-fa5c-4de5-8392-cf361f1e5240">Det Europæiske Netværk af Forbrugercentre (ECC-Net)</a>. Disse centre kan: </p> <ul> <li> fortælle dig om dine rettigheder ifølge EU-reglerne og den nationale forbrugerlovgivning </li> <li> rådgive dig om, hvordan du kan følge op på din forbrugerklage </li> <li> hjælpe dig med at nå til en mindelig løsning med en forhandler i udlandet, som du har købt varer eller tjenesteydelser af, uanset om det var online eller ansigt til ansigt </li> <li> henvise dig til det rette organ, hvis ECC-Net ikke kan hjælpe. </li> </ul> <p> De europæiske forbrugercentre kan <strong>hjælpe dig gratis</strong>, hvis: </p> <ul> <li> du har et problem med en forhandler i et andet EU-land </li> <li> du allerede har klaget skriftligt til forhandleren </li> <li> du klager som privatperson og ikke på vegne af en virksomhed. </li> </ul> <div class="example"> <h4> Eksempel </h4> <p> Sofia fra Portugal købte en bærbar computer i en spansk netbutik. Da hun modtog computeren opdagede hun, at den desværre ikke fungerede ordentligt. Forhandleren rådede hende til at sende den tilbage til fabrikanten og få den repareret. Det gjorde hun, men det varede ikke længe, før hun havde det samme problem igen. </p> <p> Sofia kontaktede forhandleren igen og bad om at få pengene tilbage, men fik besked om, at dette ikke kunne lade sig gøre, før computeren var blevet repareret 3 gange. Hun besluttede så at kontakte det europæiske forbrugercenter i Portugal for at få hjælp. Det portugisiske kontor sendte sagen videre til det europæiske forbrugercenter i Spanien, som kontaktede forhandleren. Efter at det spanske forbrugercenter greb ind, hentede forhandleren computeren og gav Sofia de 445,92 euro tilbage, den havde kostet. </p> </div> <p> Selvom du kontakter forhandleren eller et europæisk forbrugercenter, som beskrevet ovenfor, har du stadig ret til at lægge sag an ved en domstol på et senere tidspunkt. </p> </div> <!--ETALOFF--> <div class="article-related"> <h2>Har du brug for støtte fra hjælpetjenesterne?</h2> <p>Kontakt de specialiserede hjælpetjenester</p><button id="advice-button" class="standard arrow toggle">Få hjælp og rådgivning<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><div id="advice-content" class="toggle-content"> <div data-service-name="CIF" class="help-advice"> <p><a href="https://ec.europa.eu/eu-rights/enquiry-complaint-form/home?languageCode=da&amp;origin=yec_Consumers">Få rådgivning om dine rettigheder i EU/Løs problemer med et offentligt organ</a></p> </div> <div data-service-name="your national consumer association" class="help-advice"> <p> <a data-linkid="3282e21d-caa0-4478-a792-005c5f25bc5e" href="https://commission.europa.eu/strategy-and-policy/policies/consumers/consumer-protection-policy/our-partners-consumer-issues/national-consumer-bodies_en#consumerbodiesineucountries" title="Få hjælp og råd fra din nationale forbrugerorganisation">Få hjælp og råd fra din nationale forbrugerorganisation</a> </p> </div> <div data-service-name="country's European consumer centre" class="help-advice"> <p> <a href="https://commission.europa.eu/live-work-travel-eu/consumer-rights-and-complaints/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_da">Få hjælp og råd fra det europæiske forbrugercenter i dit hjemland</a> </p> </div> <div data-service-name="ASF"> <p>Du kan også bruge <strong><a data-linkid="99515abc-5143-4601-834f-d58adec3d203" href="https://asf.youreurope.europa.eu/?lang=da" title="vejviser til bistandstjenester">vejviser til bistandstjenester</a></strong> til at finde den rette hjælpe- eller rådgivningstjeneste.</p> </div> </div> </div> <div id="last-checked"><span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#calendar"></use></svg>Senest tjekket: 10/01/2025</span></div> </div> </div> <div id="share-page"> <div>Del denne side</div> <ul> <li><a href="https://www.facebook.com/share.php?u=https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm" title="Del på Facebook" target="_blank" rel="nofollow" id="sh-facebook"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.linkedin.com/sharing/share-offsite/?url=https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm" title="Del på linkedIn" target="_blank" rel="nofollow" id="sh-linkedin"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>Linkedin</span></a></li> <li><a href="https://twitter.com/intent/tweet?text=Uformel%20konfliktl%C3%B8sning%20for%20forbrugere&amp;url=https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm" title="Del på X" target="_blank" rel="nofollow" id="sh-twitter"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="mailto:?subject=Uformel%20konfliktl%C3%B8sning%20for%20forbrugere&amp;body=https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm;" id="sh-email" title="Del pr. e-mail" rel="nofollow"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#email"></use></svg><span>e-mail</span></a></li> </ul> </div> </main> <footer id="footer-content" class="ye_footerpage"> <section id="feedback-bar"> <div class="container"><button id="feedback" class="standard arrow toggle">Feedback om kvalitet<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><form id="feedback-form" class="toggle-content" method="post" name="fm" action="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_da.htm" autocomplete="off" novalidate><input autocomplete="false" name="hidden" type="text" style="display:none;"><input type="hidden" name="section" id="section" value="/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/"><p class="success">Tak for bidraget. 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