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color: #000000; } .faq-page-tab-content li::marker { font-weight: 500; font-size: 16px; line-height: 19px; font-family: "Roboto", sans-serif; left: 0; } .faq-page-tab-content ul ol, .faq-page-tab-content ul ul, .faq-page-tab-content ol ul, .faq-page-tab-content ol ol { margin: 5px 0 0; padding-left: 40px; } @media (max-width: 640px) { .faq-page-tab-content ul ol, .faq-page-tab-content ul ul, .faq-page-tab-content ol ul, .faq-page-tab-content ol ol { padding-left: 25px; } } .faq-page-tab-content ul ol li, .faq-page-tab-content ul ul li, .faq-page-tab-content ol ul li, .faq-page-tab-content ol ol li { padding-bottom: 1px; } @media (max-width: 1024px) { .faq-page-tab-content ul ol li, .faq-page-tab-content ul ul li, .faq-page-tab-content ol ul li, .faq-page-tab-content ol ol li { padding-bottom: 5px; } } .faq-page-tab-content ul ol li::marker, .faq-page-tab-content ul ul li::marker, .faq-page-tab-content ol ul li::marker, .faq-page-tab-content ol ol li::marker { font-weight: 400; } @media (max-width: 1024px) { .faq-page-tab-content ul ol li::marker, .faq-page-tab-content ul ul li::marker, .faq-page-tab-content ol ul li::marker, .faq-page-tab-content ol ol li::marker { font-size: calc((100vw - 375px) / (1024 - 375) * (16 - 12) + 12px); } } @media (max-width: 375px) { .faq-page-tab-content ul ol li::marker, .faq-page-tab-content ul ul li::marker, .faq-page-tab-content ol ul li::marker, .faq-page-tab-content ol ol li::marker { font-size: 12px; } } .faq-page-tab-image { width: 100%; margin-top: 8px; } .faq-page-tab-image img { width: 100%; height: auto; } .faq-page-tab-video { position: relative; padding-bottom: 56.25%; height: 0; margin-top: 8px; } .faq-page-tab-video iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }</style><div class="faq-page">  <div class="faq-page-header"> <div class="faq-page-header-text"> <h1>Frequently Asked Questions</h1> </div> </div>  <div class="faq-page-content">  <div id="faq-page-block-1" class="faq-page-block"> <div class="faq-page-block-title"> <h2>Discount Codes</h2> </div> <div class="faq-page-block-content">  <div class="faq-page-tab"> <input id="block-one-tab-one" type="checkbox" name="tabs"> <label for="block-one-tab-one">What is a discount code?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Discount codes can be referred to by many names depending on the retailer: promo code, coupon code, or voucher code. They all work the same. Every discount code comes with their own terms and conditions that you might need to meet like a minimum spend requirement. Discounts that you can expect include free shipping codes, or sitewide discounts like 20% off your order.</p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-two" type="checkbox" name="tabs"> <label for="block-one-tab-two">How do I copy a discount code?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Once you have found the discount code that you would like to use, click on the code to reveal and open it in a pop-up window. The code will be automatically highlighted and selected when you reveal it but you can also select it by double-clicking the code with your cursor. To copy the code easily follow one of these options: <br> </p><ol><li>Right-click on your mouse and select ‘copy’ from the menu</li><li>Hit Ctrl+C on a PC or Command-C on a Mac to copy the code</li></ol>Then follow the link on the pop-up window to the brand's page where you can start shopping!<p></p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-three" type="checkbox" name="tabs"> <label for="block-one-tab-three">How do I apply a discount code?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Add your desired items to your cart and continue to the checkout section. During the checkout process, you will see a special box for discount codes or a prompt from the retailer asking ‘Do you have a discount code?’. Enter the code at this stage by pasting it into the box and you will see the discount take effect on your order total. </p><br> <p>If the code does not take effect at this point ensure that your code is correct and in date before proceeding to the payment section. As your discount may not have applied and it cannot be applied retroactively by the retailer, if it did not apply before the order is placed. The discount code should always be entered before the payment section is completed.</p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-four" type="checkbox" name="tabs"> <label for="block-one-tab-four">Why is my discount code not working?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>If the code does not take effect, these are some of the possible reasons as to why:<br> </p><ol><li>The code was entered wrongly, be sure to copy the code from our website instead of manually inputting it.</li><li>It requires a minimum spend threshold to be reached before it will take effect.</li><li>The items in your basket are not applicable to the code you’re trying to use.</li></ol>We have the terms and conditions of any offer available on our pages. Or let us know if you are still having issues by using our contact form.<p></p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-five" type="checkbox" name="tabs"> <label for="block-one-tab-five">What are exclusive codes?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>If you see an offer on our site tagged with the word ‘Exclusive’, that means it’s a discount code that is unique to Nine Coupons and you won’t be able to find them elsewhere. </p> </div> </div> </div> <div class="faq-page-tab"> <input id="block-one-tab-six" type="checkbox" name="tabs"> <label for="block-one-tab-six">What does 'Verified' mean?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>A 'Verified' code or offer simple means that our team tried using the code and it is still working the last time they tried. </p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-seven" type="checkbox" name="tabs"> <label for="block-one-tab-seven">Do I incur any cost when using a voucher?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>No you do not. Any and all of our offers and promo codes are free to access. The only incurred costs will be when you’re paying for your shopping at the end of your transaction with the store. </p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-eight" type="checkbox" name="tabs"> <label for="block-one-tab-eight">Is registration required to use a discount code?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>It is not required to register to use any codes from our site. We have a Newsletter that you can subscribe to in order to get the latest offers sent right to your inbox. There’s also our Rewards offering that requires an email so we can send you your bonus gift card. You can find the Newsletter and Rewards terms below. But both of these are optional and are not required to access our discount codes.</p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-one-tab-nine" type="checkbox" name="tabs"> <label for="block-one-tab-nine">Is it possible to print voucher codes and redeem them in a store?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Our offerings focus on discounts when purchasing from online stores. So you will be unable to print the voucher codes listed on our site to redeem them in-store. We might have in-store vouchers in the future, but not at the moment.</p> </div> </div> </div> <div class="faq-page-tab"> <input id="block-one-tab-ten" type="checkbox" name="tabs"> <label for="block-one-tab-ten">Where do we get our discount codes and offers?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Our team of savings experts scour all possible sources and tests them before uploading it to our pages. Some of the more common ones are of course via newsletters and the retailer sites directly, but we also have direct partnerships and have access to sources most do not.</p> </div> </div> </div> </div> </div>  <div id="faq-page-block-2" class="faq-page-block"> <div class="faq-page-block-title"><h2>Newsletter</h2></div> <div class="faq-page-block-content">  <div class="faq-page-tab"><input id="block-two-tab-one" type="checkbox" name="tabs"> <label for="block-two-tab-one">Does Nine Coupons have a newsletter?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"><p>Yes, we have a regular Newsletter for our loyal customers who want to know about all the best discounts and promotions early. Our newsletters feature all the best and most relevant offers for your favourite brands during that period. Sign up now so you don’t miss out on new exclusive discount codes and best sales.</p> </div> </div> </div> </div> </div>  <div id="faq-page-block-3" class="faq-page-block"> <div class="faq-page-block-title"> <h2>Rewards</h2> </div> <div class="faq-page-block-content">  <div class="faq-page-tab"> <input id="block-three-tab-one" type="checkbox" name="tabs"> <label for="block-three-tab-one">What are Nine Coupons Rewards?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Rewards are exclusive offers that we have made available to you when you make a purchase with selected Merchants on this website. Each reward will have its own Terms and Conditions and email registration is required. All Terms and Conditions that relate to basket value will be before any import tax or shipping fee.</p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-three-tab-two" type="checkbox" name="tabs"> <label for="block-three-tab-two">What are our Reward Terms and Conditions</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p></p><p></p><p><i>Our terms and conditions that apply to all rewards are as follows:</i></p><ol><li>In order to receive the gift card, your basket total must meet the minimum spend before GST.</li><li>The reward code will expire if not claimed within 90 days of being issued. Once expired it cannot be issued again.</li><li>This offer is not valid in conjunction with any other cashback or voucher code promotion which isn't advertised on coupons.nine.com.au</li><li>To be eligible for the offer you must make your purchase online via coupons.nine.com.au using the link provided.</li><li>Your claim will not be valid if you click on any other links or websites after coupons.nine.com.au, before making your online purchase.</li><li>After clicking on the reward voucher, continue with your transaction/purchase on the retailer site without clicking on any other vouchers to ensure reward claim is valid.</li><li>To determine eligibility as it pertains to the minimum spend, the total price before GST and any shipping costs will be used.</li><li>Purchasing gift cards do not count towards minimum spend requirements.</li><li>The transaction must have taken place online during the promotion period via the coupons.nine.com.au link. Transactions completed over the phone will be considered invalid and will not qualify for a reward.</li><li>Cancelling or returning any items made in your online purchase will deem the claim invalid and you will not receive any Reward Voucher.</li><li>Provided you meet the full terms of the offer, an email alert will be sent to the email address you used to register with coupons.nine.com.au after the validation period.</li><li>The offer is limited to one Reward Voucher per person.</li><li>Purchases must be made in AUD (Australian Dollars).</li></ol> <p></p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-three-tab-three" type="checkbox" name="tabs"> <label for="block-three-tab-three">How do I register for a Reward?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>Once you click on a Reward offer, a registration form will appear. This is where you type in your email address. All updates on the Reward status will be done via email. Three email updates will be sent according to the status (first email will be sent as soon as you registered):</p> <ol> <br><li>A confirmation that you registered</li><li>Verification of your purchase</li><li>Last is the email with your Reward</li></ol> <div class="faq-page-tab-image"> <img src="https://d35k22e9287vnh.cloudfront.net/images/media/367/j/jira-generated-image-static-96b67957-cb01-4007-9312-a67bc96dc577.jpg" alt="infographics"> </div> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-three-tab-four" type="checkbox" name="tabs"> <label for="block-three-tab-four">What do the three statuses mean?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <ol> <li> <h4>Registered</h4> <p>This is the first step. It simply means that you have successfully registered for your chosen offer. You will still be required to complete the transaction (you can also click on “GET REWARD” and it will redirect you to the Merchant page to complete the transaction). To ensure your transaction is tracked, don’t click out of the Merchant page before completing your purchase. Once the transaction is complete, we will need to check with the Merchant to ensure all Terms and Conditions of the Reward offer was met.</p> <p>These are the reasons of a tracking failure:</p> <ol type="a"> <li>You did not click on “GET REWARD” in the confirmation email</li><li>You navigated away from the Merchant page before completing your purchase</li><li>Cookies are disabled on your browser</li><li>You are running an Adblocker</li><li>You used a different code or discount to buy your item</li><li>Use another email address at any point during the transaction</li> </ol> </li> <li> <h4>Verifying</h4> <p>This means your purchase was successfully tracked and is now being validated with the Merchant. This step will take anywhere from 30-120 business days. Your purchase will be regarded as invalid if you have not met the Terms and Conditions of the Reward offer, cancelled your purchase or returned any or all the items in the transaction.</p> </li> <li> <h4>Rewarded</h4> <p>When you have reached this step, you will be sent an email with the Rewards code. All there is to do in this step is to use your code and enjoy the discount! (be aware of any expiry date the Reward code might have)</p></li></ol></div> </div> </div>  <div class="faq-page-tab"> <input id="block-three-tab-five" type="checkbox" name="tabs"> <label for="block-three-tab-five">When do I receive my Reward?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p>The validation process will take anywhere from 30 to 120 business days to complete. We have to ensure all the Terms and Conditions of the transaction were met (eg: minimum basket value, correct item category, etc). Waiting times are varied depending on the offer and Merchant and are subject to change.</p> </div> </div> </div>  <div class="faq-page-tab"> <input id="block-three-tab-six" type="checkbox" name="tabs"> <label for="block-three-tab-six">How do I use my Reward?</label> <div class="faq-page-tab-wrap"> <div class="faq-page-tab-content"> <p></p><p>Once your purchase has been validated, you will get an email with the Reward code. All you have to do is copy the code and apply the code on the Gift Card section at the corresponding Merchant’s checkout page.</p> </div> </div> </div> </div> </div>  <div id="faq-page-block-3" class="faq-page-block faq-page-block-type2"> <div class="faq-page-block-title"> <h2>Do you have further questions on Reward offers?</h2> </div> <div class="faq-page-block-content"> <p>Please be aware that we are not related to the Merchants so any further queries about Rewards should be addressed to us. <a href="mailto:contact.rewards.au@joingsg.com" target="_blank">Email us </a>and we will get back to you as soon as we can. Our support team is available Monday to Friday, 9.00 AM to 5.00 PM (AEST).</p> </div> </div> </div></div></div></div><div data-testid="vouchers-main-1" class="_1rfgee61 _1rfgee68"><div data-testid="vlp-vouchers-grid" class="hd2di00"></div></div></div></div><div class="_11v0xri0"><div class="imd4on0 imd4on2"><div class="imd4on7"><span class=" az57m40 az57m49 imd4on3 "><strong>Nine Coupons</strong></span><a href="https://coupons.nine.com.au/about-us" class="_188gvwx0 _188gvwx2 _188gvwxu _188gvwxo imd4on9" data-internal="true" rel="follow">About Us</a><span class="imd4ona"> | </span><a href="https://coupons.nine.com.au/meet-the-team" class="_188gvwx0 _188gvwx2 _188gvwxu _188gvwxo imd4on9" data-internal="true" rel="follow">Meet The Team</a><span class="imd4ona"> | </span><a href="https://coupons.nine.com.au/how-we-source" class="_188gvwx0 _188gvwx2 _188gvwxu _188gvwxo imd4on9" data-internal="true" rel="follow">How We Source</a><span class="imd4ona"> | </span><a 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.faq-page-tab-image img { width: 100%; height: auto; } .faq-page-tab-video { position: relative; padding-bottom: 56.25%; height: 0; margin-top: 8px; } .faq-page-tab-video iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }\u003c/style\u003e\u003c!-- HTML CONTENT --\u003e\u003cdiv class=\"faq-page\"\u003e \u003c!-- Head --\u003e \u003cdiv class=\"faq-page-header\"\u003e \u003cdiv class=\"faq-page-header-text\"\u003e \u003ch1\u003eFrequently Asked Questions\u003c/h1\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Content --\u003e \t\u003cdiv class=\"faq-page-content\"\u003e \t\u003c!-- Block 1 --\u003e \t\u003cdiv id=\"faq-page-block-1\" class=\"faq-page-block\"\u003e \t\u003cdiv class=\"faq-page-block-title\"\u003e \t\u003ch2\u003eDiscount Codes\u003c/h2\u003e \u003c/div\u003e \u003cdiv class=\"faq-page-block-content\"\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-one\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-one\"\u003eWhat is a discount code?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eDiscount codes can be referred to by many names depending on the retailer: promo code, coupon code, or voucher code. They all work the same. Every discount code comes with their own terms and conditions that you might need to meet like a minimum spend requirement. Discounts that you can expect include free shipping codes, or sitewide discounts like 20% off your order.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-two\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-two\"\u003eHow do I copy a discount code?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eOnce you have found the discount code that you would like to use, click on the code to reveal and open it in a pop-up window. The code will be automatically highlighted and selected when you reveal it but you can also select it by double-clicking the code with your cursor. To copy the code easily follow one of these options: \u003cbr\u003e \u003c/p\u003e\u003col\u003e\u003cli\u003eRight-click on your mouse and select ‘copy’ from the menu\u003c/li\u003e\u003cli\u003eHit Ctrl+C on a PC or Command-C on a Mac to copy the code\u003c/li\u003e\u003c/ol\u003eThen follow the link on the pop-up window to the brand's page where you can start shopping!\u003cp\u003e\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-three\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-three\"\u003eHow do I apply a discount code?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eAdd your desired items to your cart and continue to the checkout section. During the checkout process, you will see a special box for discount codes or a prompt from the retailer asking ‘Do you have a discount code?’. Enter the code at this stage by pasting it into the box and you will see the discount take effect on your order total. \u003c/p\u003e\u003cbr\u003e \u003cp\u003eIf the code does not take effect at this point ensure that your code is correct and in date before proceeding to the payment section. As your discount may not have applied and it cannot be applied retroactively by the retailer, if it did not apply before the order is placed. The discount code should always be entered before the payment section is completed.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-four\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-four\"\u003eWhy is my discount code not working?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eIf the code does not take effect, these are some of the possible reasons as to why:\u003cbr\u003e \u003c/p\u003e\u003col\u003e\u003cli\u003eThe code was entered wrongly, be sure to copy the code from our website instead of manually inputting it.\u003c/li\u003e\u003cli\u003eIt requires a minimum spend threshold to be reached before it will take effect.\u003c/li\u003e\u003cli\u003eThe items in your basket are not applicable to the code you’re trying to use.\u003c/li\u003e\u003c/ol\u003eWe have the terms and conditions of any offer available on our pages. Or let us know if you are still having issues by using our contact form.\u003cp\u003e\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-five\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-five\"\u003eWhat are exclusive codes?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eIf you see an offer on our site tagged with the word ‘Exclusive’, that means it’s a discount code that is unique to Nine Coupons and you won’t be able to find them elsewhere. \u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e\u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-six\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-six\"\u003eWhat does 'Verified' mean?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eA 'Verified' code or offer simple means that our team tried using the code and it is still working the last time they tried. \u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \t\t\t\t\u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-seven\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-seven\"\u003eDo I incur any cost when using a voucher?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eNo you do not. Any and all of our offers and promo codes are free to access. The only incurred costs will be when you’re paying for your shopping at the end of your transaction with the store. \u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-eight\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-eight\"\u003eIs registration required to use a discount code?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eIt is not required to register to use any codes from our site. We have a Newsletter that you can subscribe to in order to get the latest offers sent right to your inbox. There’s also our Rewards offering that requires an email so we can send you your bonus gift card. You can find the Newsletter and Rewards terms below. But both of these are optional and are not required to access our discount codes.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-nine\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-nine\"\u003eIs it possible to print voucher codes and redeem them in a store?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eOur offerings focus on discounts when purchasing from online stores. So you will be unable to print the voucher codes listed on our site to redeem them in-store. We might have in-store vouchers in the future, but not at the moment.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e\u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-one-tab-ten\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-one-tab-ten\"\u003eWhere do we get our discount codes and offers?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eOur team of savings experts scour all possible sources and tests them before uploading it to our pages. Some of the more common ones are of course via newsletters and the retailer sites directly, but we also have direct partnerships and have access to sources most do not.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e\t\t\t\t \u003c/div\u003e \u003c/div\u003e \u003c!-- Block 2 --\u003e \u003cdiv id=\"faq-page-block-2\" class=\"faq-page-block\"\u003e \u003cdiv class=\"faq-page-block-title\"\u003e\u003ch2\u003eNewsletter\u003c/h2\u003e\u003c/div\u003e \u003cdiv class=\"faq-page-block-content\"\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e\u003cinput id=\"block-two-tab-one\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-two-tab-one\"\u003eDoes Nine Coupons have a newsletter?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e\u003cp\u003eYes, we have a regular Newsletter for our loyal customers who want to know about all the best discounts and promotions early. Our newsletters feature all the best and most relevant offers for your favourite brands during that period. Sign up now so you don’t miss out on new exclusive discount codes and best sales.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Block 3 --\u003e \u003cdiv id=\"faq-page-block-3\" class=\"faq-page-block\"\u003e \u003cdiv class=\"faq-page-block-title\"\u003e \u003ch2\u003eRewards\u003c/h2\u003e \u003c/div\u003e \u003cdiv class=\"faq-page-block-content\"\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-one\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-one\"\u003eWhat are Nine Coupons Rewards?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eRewards are exclusive offers that we have made available to you when you make a purchase with selected Merchants on this website. Each reward will have its own Terms and Conditions and email registration is required. All Terms and Conditions that relate to basket value will be before any import tax or shipping fee.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-two\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-two\"\u003eWhat are our Reward Terms and Conditions\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003ci\u003eOur terms and conditions that apply to all rewards are as follows:\u003c/i\u003e\u003c/p\u003e\u003col\u003e\u003cli\u003eIn order to receive the gift card, your basket total must meet the minimum spend before GST.\u003c/li\u003e\u003cli\u003eThe reward code will expire if not claimed within 90 days of being issued. Once expired it cannot be issued again.\u003c/li\u003e\u003cli\u003eThis offer is not valid in conjunction with any other cashback or voucher code promotion which isn't advertised on coupons.nine.com.au\u003c/li\u003e\u003cli\u003eTo be eligible for the offer you must make your purchase online via coupons.nine.com.au using the link provided.\u003c/li\u003e\u003cli\u003eYour claim will not be valid if you click on any other links or websites after coupons.nine.com.au, before making your online purchase.\u003c/li\u003e\u003cli\u003eAfter clicking on the reward voucher, continue with your transaction/purchase on the retailer site without clicking on any other vouchers to ensure reward claim is valid.\u003c/li\u003e\u003cli\u003eTo determine eligibility as it pertains to the minimum spend, the total price before GST and any shipping costs will be used.\u003c/li\u003e\u003cli\u003ePurchasing gift cards do not count towards minimum spend requirements.\u003c/li\u003e\u003cli\u003eThe transaction must have taken place online during the promotion period via the coupons.nine.com.au link. Transactions completed over the phone will be considered invalid and will not qualify for a reward.\u003c/li\u003e\u003cli\u003eCancelling or returning any items made in your online purchase will deem the claim invalid and you will not receive any Reward Voucher.\u003c/li\u003e\u003cli\u003eProvided you meet the full terms of the offer, an email alert will be sent to the email address you used to register with coupons.nine.com.au after the validation period.\u003c/li\u003e\u003cli\u003eThe offer is limited to one Reward Voucher per person.\u003c/li\u003e\u003cli\u003ePurchases must be made in AUD (Australian Dollars).\u003c/li\u003e\u003c/ol\u003e \u003cp\u003e\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-three\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-three\"\u003eHow do I register for a Reward?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eOnce you click on a Reward offer, a registration form will appear. This is where you type in your email address. All updates on the Reward status will be done via email. Three email updates will be sent according to the status (first email will be sent as soon as you registered):\u003c/p\u003e \u003col\u003e \u003cbr\u003e\u003cli\u003eA confirmation that you registered\u003c/li\u003e\u003cli\u003eVerification of your purchase\u003c/li\u003e\u003cli\u003eLast is the email with your Reward\u003c/li\u003e\u003c/ol\u003e\u003c!-- Image --\u003e \u003cdiv class=\"faq-page-tab-image\"\u003e \u003cimg src=\"https://d35k22e9287vnh.cloudfront.net/images/media/367/j/jira-generated-image-static-96b67957-cb01-4007-9312-a67bc96dc577.jpg\" alt=\"infographics\"\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-four\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-four\"\u003eWhat do the three statuses mean?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003col\u003e \u003cli\u003e \u003ch4\u003eRegistered\u003c/h4\u003e \u003cp\u003eThis is the first step. It simply means that you have successfully registered for your chosen offer. You will still be required to complete the transaction (you can also click on “GET REWARD” and it will redirect you to the Merchant page to complete the transaction). To ensure your transaction is tracked, don’t click out of the Merchant page before completing your purchase. Once the transaction is complete, we will need to check with the Merchant to ensure all Terms and Conditions of the Reward offer was met.\u003c/p\u003e \u003cp\u003eThese are the reasons of a tracking failure:\u003c/p\u003e \u003col type=\"a\"\u003e \u003cli\u003eYou did not click on “GET REWARD” in the confirmation email\u003c/li\u003e\u003cli\u003eYou navigated away from the Merchant page before completing your purchase\u003c/li\u003e\u003cli\u003eCookies are disabled on your browser\u003c/li\u003e\u003cli\u003eYou are running an Adblocker\u003c/li\u003e\u003cli\u003eYou used a different code or discount to buy your item\u003c/li\u003e\u003cli\u003eUse another email address at any point during the transaction\u003c/li\u003e \u003c/ol\u003e \u003c/li\u003e \u003cli\u003e \u003ch4\u003eVerifying\u003c/h4\u003e \u003cp\u003eThis means your purchase was successfully tracked and is now being validated with the Merchant. This step will take anywhere from 30-120 business days. Your purchase will be regarded as invalid if you have not met the Terms and Conditions of the Reward offer, cancelled your purchase or returned any or all the items in the transaction.\u003c/p\u003e \u003c/li\u003e \u003cli\u003e \u003ch4\u003eRewarded\u003c/h4\u003e \u003cp\u003eWhen you have reached this step, you will be sent an email with the Rewards code. All there is to do in this step is to use your code and enjoy the discount! (be aware of any expiry date the Reward code might have)\u003c/p\u003e\u003c/li\u003e\u003c/ol\u003e\u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-five\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-five\"\u003eWhen do I receive my Reward?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003eThe validation process will take anywhere from 30 to 120 business days to complete. We have to ensure all the Terms and Conditions of the transaction were met (eg: minimum basket value, correct item category, etc). Waiting times are varied depending on the offer and Merchant and are subject to change.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Tab --\u003e \u003cdiv class=\"faq-page-tab\"\u003e \u003cinput id=\"block-three-tab-six\" type=\"checkbox\" name=\"tabs\"\u003e \u003clabel for=\"block-three-tab-six\"\u003eHow do I use my Reward?\u003c/label\u003e \u003cdiv class=\"faq-page-tab-wrap\"\u003e \u003cdiv class=\"faq-page-tab-content\"\u003e \u003cp\u003e\u003c/p\u003e\u003cp\u003eOnce your purchase has been validated, you will get an email with the Reward code. All you have to do is copy the code and apply the code on the Gift Card section at the corresponding Merchant’s checkout page.\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003c!-- Block 4 --\u003e \u003cdiv id=\"faq-page-block-3\" class=\"faq-page-block faq-page-block-type2\"\u003e \u003cdiv class=\"faq-page-block-title\"\u003e \u003ch2\u003eDo you have further questions on Reward offers?\u003c/h2\u003e \u003c/div\u003e \u003cdiv class=\"faq-page-block-content\"\u003e \u003cp\u003ePlease be aware that we are not related to the Merchants so any further queries about Rewards should be addressed to us. \u003ca href=\"mailto:contact.rewards.au@joingsg.com\" target=\"_blank\"\u003eEmail us\u0026nbsp;\u003c/a\u003eand we will get back to you as soon as we can. Our support team is available Monday to Friday, 9.00 AM to 5.00 PM (AEST).\u003c/p\u003e \u003c/div\u003e \u003c/div\u003e \u003c/div\u003e\u003c/div\u003e","widget_type":"html"}},{"widget_api_mapping":"wtVlpSettings","widget_type":"vlpSettings","widgetData":{"id_voucher_landing_page_type":1,"voucher_landing_page_type":"manual_pick","theme":"5 voucher per row","rank_algorithm":1,"widget_type":"vlpSettings","id_theme":10}}],"vouchers":[],"experimentDecision":null},"__N_SSP":true},"page":"/[clientId]/vlp/[...url]","query":{"clientId":"d444dfa11de1bada6f593d575bb4e211","url":["faq-rewards"]},"buildId":"c2AlEO-s3KTpFZ2DawtsR","isFallback":false,"isExperimentalCompile":false,"gssp":true,"scriptLoader":[]}</script></body></html>

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