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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">sub</a> <ul class="sub-menu"> <li id="menu-item-902597" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-902597"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#thumbsup"></use></svg><a href="https://www.live-agent.cn/shejiao-meiti-kehu-fuwu-2/" title="体验无压力的社交媒体客户服务！LiveAgent 将所有通知转换为 Ticket，让您轻松管理 Facebook、Instagram、Twitter 和 Viber 的客户互动。开始14天免费试用，无需信用卡，随时取消。立即提升您的社交互动水平！" hreflang="zh-hans" onover-preload="1">社交媒体<div class="menu-item-description">直接从 LiveAgent 回复您的追随者</div></a></li> <li id="menu-item-915700" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-915700"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#phone"></use></svg><a href="https://www.live-agent.cn/hujiao-zhongxin-ruanjian/" title="体验LiveAgent云端呼叫中心软件，提供IVR、智能呼叫路由、无限录音等强大功能，支持30天免费试用！" hreflang="zh-hans" onover-preload="1">呼叫中心<div class="menu-item-description">内置呼叫中心软件</div></a></li> <li id="menu-item-874182" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-874182"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#lightbulb"></use></svg><a href="https://www.live-agent.cn/zhishi-ku-ruanjian-2/" title="LiveAgent 知识库软件提供强大的 WYSIWYG 编辑器和多语言支持，助您轻松创建专业知识库与常见问题解答。通过简化客户服务流程，减少工单数量，提高客户满意度，节省成本，提升收入。立即访问，体验高效自助服务平台！" hreflang="zh-hans" onover-preload="1">知识库<div class="menu-item-description">提供自助服务选项</div></a></li> </ul> </li> <li id="menu-item-167138" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167138"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">用于</a> <ul class="sub-menu"> <li id="menu-item-167164" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-167164"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-business-solutions"></use></svg><a href="https://www.live-agent.cn/business/" title='LiveAgent 为企业定制多行业客户支持解决方案，开启30天免费试用，无需信用卡，轻松提升客户满意度！"' hreflang="zh-hans" onover-preload="1">业务解决方案<div class="menu-item-description">不同业务，不同解决方案</div></a></li> <li id="menu-item-167166" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-167166"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#shop"></use></svg><a href="https://www.live-agent.cn/industry/" title="发现LiveAgent的全渠道服务台如何无缝适应不同行业需求，从医疗保健到汽车行业，助力提升客户支持和满意度。立即开始免费试用，无需信用卡，体验24/7客户服务和无设置费的优势。" hreflang="zh-hans" onover-preload="1">行业解决方案<div class="menu-item-description">根据行业调整 LiveAgent</div></a></li> <li id="menu-item-738742" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738742"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-use-cases"></use></svg><a href="https://www.live-agent.cn/chenggong-gushi/" title="Explore inspiring success stories of diverse companies using LiveAgent to enhance customer satisfaction, loyalty, and revenue. 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Start your 14-day free trial today – no credit card required!" hreflang="zh-hans" onover-preload="1">用例<div class="menu-item-description">一种产品，多种用例场景</div></a></li> </ul> </li> <li id="menu-item-167139" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167139"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">集成</a> <ul class="sub-menu"> <li id="menu-item-951153" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-951153"><a href="https://www.live-agent.cn/zhenghe/whatsapp/" title="通过 LiveAgent 的 WhatsApp 集成，简化客户沟通，提高满意度和效率。免费试用 14 天，优化客服管理！" hreflang="zh-hans" onover-preload="1">WhatsApp</a></li> <li id="menu-item-167172" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-167172"><a href="/zhenghe/wordpress/" title="轻松将 WordPress 集成到 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Slack，实时接收新工单通知，提高团队协作效率，无需打开控制面板，轻松管理支持工作！" hreflang="zh-hans" onover-preload="1">Slack</a></li> <li id="menu-item-167140" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-167140"><a href="/zhenghe/" title="利用 LiveAgent 的集成、插件和应用程序，最大化提升您的服务台软件价值，提高客户满意度。了解如何通过将 AstraQom、GDMS、Owify 和 2APlus 等 VoIP 服务无缝整合到 LiveAgent 平台，优化您的业务运营。立即访问我们的网页，探索更多关于简化集成过程的有价值信息！" hreflang="zh-hans" onover-preload="1">更多集成</a></li> </ul> </li> </ul> </li> <li id="menu-item-167135" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167135"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">资源</a> <ul class="sub-menu"> <li id="menu-item-167141" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167141"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">学习</a> <ul class="sub-menu"> <li id="menu-item-738743" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738743"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#graduation"></use></svg><a href="https://www.live-agent.cn/xuehui/" title="探索 LiveAgent 学院，获取客户服务培训、实用技巧和免费资源，提升客户体验并推动业务增长！" hreflang="zh-hans" onover-preload="1">学院<div class="menu-item-description">成为客户服务专家</div></a></li> <li id="menu-item-738744" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738744"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-templates"></use></svg><a href="https://www.live-agent.cn/dianzi-youjian-muban/" title='获取专业电子邮件模板，提升业务沟通效率！涵盖客户服务、销售、培训等多种场景，一键定制使用。"' hreflang="zh-hans" onover-preload="1">模板<div 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Stay updated with industry insights and discover how to build a loyal customer base and keep your team productive." hreflang="zh-hans" onover-preload="1">博客<div class="menu-item-description">关于客户服务和LiveAgent的新闻</div></a></li> <li id="menu-item-738745" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738745"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-glossary"></use></svg><a href="https://www.live-agent.cn/kehu-zhichi-biaodan/" title="探索完整的客户服务术语列表，助您更好地使用服务台软件。了解关键术语，提升支持效率！" hreflang="zh-hans" onover-preload="1">术语表<div class="menu-item-description">学习客户服务术语</div></a></li> <li id="menu-item-167146" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-167146"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">支持门户网站<div class="menu-item-description">如何操作的文章和指南</div></a></li> </ul> </li> <li id="menu-item-167149" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167149"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">sub</a> <ul class="sub-menu"> <li id="menu-item-167192" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-167192"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-typing-test"></use></svg><a href="https://www.live-agent.cn/dazi-ceshi/" title="提升打字速度，优化效率！使用LiveAgent免费打字测试，提升生产力、客户满意度，体验一流客户服务工具！" hreflang="zh-hans" onover-preload="1">打字测试<div class="menu-item-description">提高打字速度</div></a></li> <li id="menu-item-949839" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-949839"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#menu-reviews"></use></svg><a href="https://www.live-agent.cn/reviews/" title="Explore LiveAgent's detailed software reviews, including CRM, gamification, ticketing, and more, to find the best tools for your business!" hreflang="zh-hans" onover-preload="1">评论<div class="menu-item-description">查看软件功能评论</div></a></li> </ul> </li> <li id="menu-item-167142" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-167142"><a href="#" title="了解 LiveAgent 隐私政策，保护您的数据安全，透明数据使用及 Cookie 政策，提供优化用户体验与服务支持。" hreflang="zh-hans">公司</a> <ul class="sub-menu"> <li id="menu-item-339730" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339730"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#heart"></use></svg><a href="https://www.live-agent.cn/guanyuwomen/guanyu-liveagent/" title="LiveAgent 是功能强大、实惠的客户支持软件，助力全球1.5亿用户优化服务体验。探索创新解决方案！" hreflang="zh-hans" onover-preload="1">关于我们<div class="menu-item-description">了解产品背后的团队</div></a></li> <li id="menu-item-167194" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-167194"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.cn/app/themes/liveagent/assets/images/icons.svg?ver=1.25.67#trophy"></use></svg><a href="https://www.live-agent.cn/jiangxiang/" title="Discover LiveAgent's prestigious awards and certifications in customer service, help desk, and live chat software. 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Разберете как използваме бисквитки и събираме информация за подобряване на услугите. Посетете ни за повече информация и сигурност в онлайн пространството." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/privacy-policy/" title="Zjistěte, jak LiveAgent chrání vaše data pomocí bezpečnostních zásad a cookies. 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Your privacy, our priority!"' hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/privaatsuspoliitika/" title="Tutvu LiveAgenti privaatsuspoliitikaga, mis selgitab andmekaitset, küpsiste kasutust ja turvameetmeid. Hoolime Sinu privaatsusest!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/politica-de-privacidad/" title="Descubre cómo LiveAgent protege tus datos con medidas de seguridad avanzadas. Elimina o administra tu información fácilmente. ¡Conócenos!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/politique-de-confidentialite/" title="Découvrez la politique de confidentialité de LiveAgent : protection des données, suppression sur demande, gestion des cookies et bien plus. Visitez-nous !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/politiki-aporritou/" title="Μάθετε για την πολιτική απορρήτου της LiveAgent. Προστατεύουμε τα δεδομένα σας με ασφάλεια και διαφάνεια. Ζητήστε διαγραφή όποτε θέλετε!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/politika-privatnosti/" title="Saznajte kako Quality Unit štiti vašu privatnost uz P3P standarde. Transparentno prikupljanje i korištenje podataka za vašu sigurnost!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/informativa-privacy/" title="Scopri come Quality Unit protegge i tuoi dati con la nostra Informativa Privacy. 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Secure your privacy today!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/privatumo-politika/" title="Sužinokite, kaip „Quality Unit“ rūpinasi jūsų privatumu ir užtikrina duomenų saugumą. 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Látogasson el most!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/privacy-beleid/" title='Ontdek hoe LiveAgent uw privacy beschermt met P3P-praktijken, veilige dataopslag en cookies voor een betere gebruikerservaring."' hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/retningslinjer-for-personvern/" title="Oppdag hvordan Quality Unit beskytter ditt personvern med våre detaljerte retningslinjer. Vi følger P3P-praksis for å sikre sikkerhet og konfidensialitet av dataene dine. Lær mer om datainnsamling, informasjonskapsler, og dine rettigheter til datafjerning. Beskytt informasjonen din med LiveAgent – klikk for å lese mer!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/polityka-prywatnosci/" title="Poznaj zasady ochrony danych osobowych Quality Unit na stronie LiveAgent. Dowiedz się, jak zabezpieczamy Twoje dane, jakie informacje zbieramy i w jakich celach je wykorzystujemy. Zachowujemy poufność i nie ujawniamy danych bez Twojej zgody. Odwiedź naszą stronę, aby poznać szczegóły polityki prywatności oraz jak pliki cookie wspierają Twoje doświadczenia użytkownika." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/politica-de-confidentialitate/" title="Află cum LiveAgent protejează confidențialitatea și securitatea datelor tale. Politică transparentă, sprijin complet și control al cookie-urilor!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/politika-konfidencialnosti/" title="Политика конфиденциальности компании Quality Unit подробно описывает, как собираются и используются ваши данные, включая файлы cookie и платежную информацию. Мы защищаем вашу конфиденциальность, следуя протоколу P3P, и применяем данные для улучшения наших услуг и обеспечения безопасности. Узнайте, как мы обеспечиваем защиту ваших данных и используем их только для улучшения работы наших продуктов и услуг." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/privacy-policy/" title="Zásady ochrany osobných údajov LiveAgent: Vaše údaje sú bezpečné s možnosťou vymazania na požiadanie. Spravujeme ich podľa P3P." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/politika-zasebnosti/" title="Spoznajte, kako LiveAgent skrbi za vašo zasebnost, varuje podatke in uporablja piškotke za izboljšanje storitev. Več na naši strani!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">亚洲</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </span> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/patakaran-sa-privacy/" title="Hindi namin isisiwalat ang iyong data maliban kung pinilit ng batas o kung pinapayagan mo. Magbasa nang higit pa tungkol sa patakaran sa privacy ng Quality Unit sa LiveAgent" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/chinh-sach-quyen-rieng-tu/" title="Khám phá Chính sách Quyền Riêng Tư của LiveAgent để bảo vệ dữ liệu của bạn với tiêu chuẩn P3P. An toàn, minh bạch, và bảo mật cao!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">中东</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/seyaset-el-khososia/" title="اكتشف سياسة الخصوصية لشركة Quality Unit على موقع LiveAgent. نحن ملتزمون بحماية بياناتك الشخصية، ونستخدم ممارسات P3P لضمان خصوصيتك. يمكنك طلب محو بياناتك في أي وقت، ولدينا عمليات أوتوماتيكية لمسح الحسابات المعلقة. نحن نجمع البيانات لتحسين خدماتنا وضمان تجربة مستخدم متميزة. تواصل معنا لأي استفسارات عبر info@liveagent.com." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">美洲</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/privacy-policy/" title='Learn how LiveAgent values your privacy with secure data handling, P3P compliance, data deletion options & cookie transparency. Contact us!"' hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/politica-de-privacidade/" title='Descubra como a Quality Unit protege seus dados com práticas seguras e cookies. Leia nossa Política de Privacidade para mais detalhes!"' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.cn/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.67" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div> <!-- URLSLAB-SKIP-REPLACE-END --> </div> </div> </header> <div class="AppContainer" data-copied="已复制！"> <div class="Page"> <div class="wrapper"> <div class="Page__header"> <h1 id="h-">隐私政策</h1> </div> <div class="Page__content Content"> <link rel="stylesheet" id="components/Table" type="text/css" media="all" href="https://www.live-agent.cn/app/themes/liveagent/assets/dist/components/Table.min.css?ver=1.25.67"> <p></p><p>这是Quality Unit的隐私政策。我们的网站主页是<a href="http://www.qualityunit.com/" title="Discover Quality Unit's leading B2B cloud solutions since 2004. Enhance your customer service with LiveAgent, the top-rated multi-channel help desk software, and boost your affiliate programs with Post Affiliate Pro, trusted by 30,000+ businesses worldwide. Join top brands like Huawei and Orange in transforming your support and affiliate tracking. Visit now for exceptional tools and customer service!" hreflang="en">http://www.qualityunit.com</a></p> <p>如果你对此政策有任何疑问，请与我们联系</p> <h2 class="wp-block-heading"></h2><p><strong>数据收集</strong></p> <p></p><p><strong>Quality Unit</strong>时刻关心着你的隐私，所以我们遵循平台隐私保护，即P3P。P3P被设计用于让网络用户能够更精确地控制他们想要公开的信息。</p> <p>Quality Unit保留任何包括你的所有账号的访问权利，以回应你的技术支持请求。我们将维持适当的管理上的、物质上的和技术上的保障，以保护你的数据安全、机密性和完整性。除非法律强制或者得到你的允许，否则我们不会披露你的资料。</p> <p>P3P政策会以组的形式向外声明所收集到的数据（也称为“声明”）。我们的政策包含着4个数据组。下面将分别概述每一组的数据实践。</p> <h2 id="h-">“访问日志信息”</h2> <p></p><p>当你在使用我们的软件解决方案时，Quality Unit会收集关于用户行为的匿名数据。我们正在监控着这些数据，以改进我们的产品，防止出现错误和计划外的停机。</p> <p>我们收集以下的数据：</p> <ul class="wp-block-list"><li>点击流数据</li><li>账户使用数据</li><li>超文本传输协议要素数据</li></ul> <p>该数据将用于以下目的：</p> <ul class="wp-block-list"><li>完成和支持当前的活动</li><li>网站和系统管理数据</li><li>研究与开发</li><li>对我们的产品和服务进行改进的数据</li></ul> <p>此数据仅供Quality Unit和其代理使用。下面会解释为什么要收集这些数据。我们的网站服务器会收集包含这些信息的访问日志。</p> <h2 id="h-cookies">“Cookies”</h2> <p>我们收集以下信息：</p> <ul class="wp-block-list"><li>HTTP cookies</li><li>Flash Cookies</li></ul> <p>该数据将用于以下目的：</p> <ul class="wp-block-list"><li>研究和开发</li><li>一次性的调整</li></ul> <p>此数据仅供Quality Unit和其代理使用。以下是收集该数据的原因：Cookies是用于追踪我们网站的访问者，以便让我们更好地了解到我们网站的哪些部分对你最有帮助。我们也会使用cookies让我们的服务器能保存有关你的购物车内容的信息。</p> <h2 id="h-">“交易信息”</h2> <p>我们收集以下信息：</p> <ul class="wp-block-list"><li>实际联系信息</li><li>在线联系信息</li><li>人口数据</li><li>购买信息</li></ul> <p>该数据将用于以下目的：</p> <ul class="wp-block-list"><li>完成和支持当前的活动</li><li>研究与开发</li></ul> <p>该数据仅供Quality Unit及其代理使用。此外，下列类型的实体也将收到这一数据：</p> <ul class="wp-block-list"><li>联系访客进行服务或产品的营销</li></ul> <p>该数据仅供Quality Unit及其代理使用。此外，下列类型的实体也将收到这一数据：</p> <ul class="wp-block-list"><li>递送服务</li></ul> <p>以下是收集该数据的原因：</p> <ul class="wp-block-list"><li>我们收集的信息以便处理你的购买交易</li></ul> <h2 id="h-cookies"><strong>Cookies</strong></h2> <p>Cookies是一种可以从网站上为你提供专用信息的技术。Cookies是网站站点发送到你的浏览器的数据要素，然后浏览器可以将其储存在你的系统中。你可以设置让浏览器在收到cookie的时候通知你，让你决定是否同意接收。</p> <p>Flash Cookies（本地共享对象）是Macromedia Flash播放器提供的一项技术。你可以设置你的操作系统权限，使浏览器不能在你的磁盘上写入任何信息，以此保护你的隐私。如果不想使用Flash Cookies，可以从你的计算机中写在Macromedia Flash播放器。</p> <p>我们的网站会使用cookie，用于以下目的：</p> <ul class="wp-block-list"><li>用户目标</li><li>研究与开发</li></ul> <h2 class="wp-block-heading"></h2><p>契约政策总结</p> <p>与契约政策相对应的政策是：</p> <p>CP=NOI CURa ADMa DEVa TAIa CONa OUR DELa BUS IND PHY ONL UNI PUR COM NAV DEM STA</p> <p>下表解释了契约政策中每个字段的含义</p> <figure class="wp-block-table top"><table><tbody><tr><td><p><b>领域</b></p></td><td><p><b>含义</b></p></td></tr><tr><td>CP= </td><td>这是契约政策的标题，这表明接下来是一个P3P契约政策</td></tr><tr><td>NOI</td><td>不收集可识别信息，因此不可能进行访问</td></tr><tr><td>CURa</td><td>数据用于完成当前活动</td></tr><tr><td>ADMa</td><td>数据用于完成网站管理</td></tr><tr><td>DEVa</td><td>数据用于研究和开发</td></tr><tr><td>TAIa</td><td>数据用于定制网站</td></tr><tr><td>CONa</td><td>数据用于联系客户</td></tr><tr><td>OUR</td><td>数据用于给到我们自己和代理</td></tr><tr><td>DELa</td><td>数据用于递送服务</td></tr><tr><td>BUS</td><td>我们的业务实践规定了数据的保存时间</td></tr><tr><td>IND</td><td>将被无限期保存的数据</td></tr><tr><td>PHY</td><td>收集实际联系的信息</td></tr><tr><td>ONL </td><td>收集在线联系的信息</td></tr><tr><td>UNI</td><td>收集唯一识别符号</td></tr><tr><td>PUR</td><td>收集购买信息</td></tr><tr><td>COM</td><td>收集计算机信息</td></tr><tr><td>NAV</td><td>收集导航和点击流数据</td></tr><tr><td>DEM</td><td>收集人口和社会经济数据</td></tr><tr><td>STA</td><td>收集状态管理数据</td></tr></tbody></table></figure> <p></p><p>契约政策会由网站服务器连同它所描述的cookie一起发送。</p> <p>想要了解更多信息，请参阅P3P指南<a href="https://www.w3.org/TR/p3pdeployment/" target="_blank" rel="noreferrer noopener" urlslab_href_old="http://www.w3.org/TR/p3pdeployment" title="Deploy P3P on your site to enhance privacy transparency. Learn to create policy statements, reference files, and notify browsers effectively!">http://www.w3.org/TR/p3pdeployment</a>.</p> <p> </p> <h2 class="wp-block-heading"></h2><p><strong>政策评价</strong></p> <p>每当与cookie一起使用时，网站浏览器将评估该政策的契约方针。网站浏览器的操作将取决于用户在浏览器中选择的隐私级别。（低级，中级，中高级，或高级，默认值是中级）。此外，网站浏览器将检测cookie的政策是否让人满意或是不满意，该cookie是会话cookie还是永久cookie，以及该cookie是在第一方还是在第三方的文中使用。</p> <p></p><p>注意：此评估目前还处于测试阶段，不应该将其用作正式的网站浏览器中的代替方案。</p> <p></p><p><strong>令人不满意的政策：</strong>根据网站浏览器定义的规则，这种契约方针并不令人满意。在此契约方针下网站浏览器设置cookie的行为如下：</p> <figure class="wp-block-table left top"><table><tbody><tr><td></td><td>第一方使用</td><td>第三方使用</td></tr><tr><td>永久cookie</td><td><p><strong>低级:</strong> 令人满意的政策，cookie是可接受的<br><strong>中级:</strong> 并不是所有感到不满的人都能选择退出, 因此cookie将被<strong>降级</strong>为会话cookie<br><strong>中高级: </strong>不提供退出选项, 所以cookie将被锁定<br><strong>高级: </strong>无需选择加入，cookie将被锁定</p></td><td><p><strong>低级:</strong>不向所有不满意的目的人和接收人提供退出选项，因此cookie将被降级为会话cookie<br><strong>中级:</strong> 不向所有不满意的目的人和接收人提供退出选项， 所以cookie将被<strong>锁定</strong><br><strong>中高级:</strong> 无需选择加入，cookie将被锁定<br><strong>高级:</strong> 无需选择加入，cookie将被锁定</p></td></tr><tr><td>会话Cookies</td><td><p><strong>低级:</strong>令人满意的政策，cookies将被接受</p> <p><strong>中级:</strong>令人满意的政策，cookies将被接受</p> <p><strong>中高级:</strong>令人满意的政策，cookies将被接受</p> <p><strong>高级:</strong>无需选择加入，cookie将被锁定</p></td><td><p><strong>低级:</strong>令人满意的政策，cookies将被接受</p> <p><strong>中级:</strong> 不向所有不满意的目的人和接收人提供退出选项， 所以cookie将被<strong>锁定</strong></p> <p><strong>中高级:</strong> 无需选择加入，cookie将被锁定</p> <p><strong>高级:</strong> 无需选择加入，cookie将被锁定</p></td></tr></tbody></table></figure> <p>被IE6认为是不满意的政策会包含某些类别的数据，这些数据以特定的方式被使用或共享。此政策属于不合格类别，因为以下类别的数据与此政策的cookie相关：</p> <ul class="wp-block-list"><li>实际联系的信息将被收集</li><li>线上联系的信息将被收集</li></ul> <p>此外，该数据的使用方式如下，这让该政策变得不令人满意：</p> <ul class="wp-block-list"><li>数据用于与用户联系</li></ul> <p>注意，允许选择退出将使该政策在低级和中级的设置下是可接受的，对于第一方cookie的使用，则在中高级设置下是可接受的。对于第三方cookie，在高级设置和中级设置中，所有的这些数据都必须是选择性加入的，这样的政策才会让人满意。</p> <div class="SimilarSources SimilarSources--blog"> <div class="wrapper"> <div class="SimilarSources__title h4">相关文章</div> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.cn/tezheng/yinxiao/" title="自定义您的音效库，并为您自己自定义设置一些新的Ticket音效，电话音效，对话音效，连接音效，以及更多。" hreflang="zh-hans" onover-preload="1"><img alt="自定义您的音效库，并为您自己自定义设置一些新的Ticket音效，电话音效，对话音效，连接音效，以及更多。" data-src="https://assets.flowhunt.io/screenshots/9dedcfb1b85ce4e6/593a004e944d9bfa/1729063445_200.webp" data-urlslabstyle="" style="opacity: 0; 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