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0 1 2-2h.5a2 2 0 0 1 2 2Zm2.5-1V7a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3a2 2 0 0 1-2 2H19a2 2 0 0 1-2-2V8.5Z"></path></svg></div></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Lessen360™</div></div></a><a href="/lessen-copilot" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582c4b9c9c0f55d08da_Lessen%20Copilot.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Lessen Copilot</div></div></a><a href="/lessen-marketplace" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582dd18dc333107811e_Lessen%20Advantage%20Marketplace.svg" alt="advantage icon" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div 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9.26251L12.2045 5.058C12.3021 4.96037 12.4604 4.96037 12.5581 5.058L13.4419 5.94189C13.5396 6.03952 13.5396 6.19781 13.4419 6.29544L8.17678 11.5606C8.07915 11.6582 7.92086 11.6582 7.82323 11.5606L2.55806 6.29544Z" fill="currentColor"/> </svg></div></div><nav class="navbar_compact-dropdown-list w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/resources" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667365825707ee7a8d8fd639_All%20Resource.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">All Resources</div></div></a><a href="/resource-type/blog" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6673658287cf5d236c479f92_Blog.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Blog</div></div></a><a href="/resource-type/press" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582fabaae555d8a4e7b_Press.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div class="text-weight-semibold">Press</div></div></a></div></nav></div><div data-delay="200" data-hover="true" class="navbar_compact-menu-dropdown w-dropdown"><div class="navbar_compact-dropdown-toggle w-dropdown-toggle"><div>Company</div><div class="dropdown-chevron w-embed"><svg width=" 100%" height=" 100%" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M2.55806 6.29544C2.46043 6.19781 2.46043 6.03952 2.55806 5.94189L3.44195 5.058C3.53958 4.96037 3.69787 4.96037 3.7955 5.058L8.00001 9.26251L12.2045 5.058C12.3021 4.96037 12.4604 4.96037 12.5581 5.058L13.4419 5.94189C13.5396 6.03952 13.5396 6.19781 13.4419 6.29544L8.17678 11.5606C8.07915 11.6582 7.92086 11.6582 7.82323 11.5606L2.55806 6.29544Z" fill="currentColor"/> </svg></div></div><nav class="navbar_compact-dropdown-list w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/about-lessen" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><div class="icon-embed-xsmall is-blue w-embed"><svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" aria-hidden="true" role="img" class="iconify iconify--carbon" width="100%" height="100%" preserveAspectRatio="xMidYMid meet" viewBox="0 0 32 32"><path fill="currentColor" d="M28 2H16a2 2 0 0 0-2 2v10H4a2 2 0 0 0-2 2v14h28V4a2 2 0 0 0-2-2M9 28v-7h4v7Zm19 0H15v-8a1 1 0 0 0-1-1H8a1 1 0 0 0-1 1v8H4V16h12V4h12Z"></path><path fill="currentColor" d="M18 8h2v2h-2zm6 0h2v2h-2zm-6 6h2v2h-2zm6 0h2v2h-2zm-6 6h2v2h-2zm6 0h2v2h-2z"></path></svg></div></div><div class="navbar_compact-text-wrap"><div>About</div></div></a><a href="/why-lessen" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582d5c66d509ba45fa6_Why%20Lessen_.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Why Lessen</div></div></a><a href="/about#leadership" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/667365820151f065ded44184_About%20Lessen.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Leadership</div></div></a><a href="/careers" class="navbar_compact-dropdown-link w-inline-block"><div class="navbar_compact-icon-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66736582e3ac6f08f624ba64_Careers.svg" alt="" class="icon-1x1-xsmall"/></div><div class="navbar_compact-text-wrap"><div>Careers</div></div></a></div></nav></div><a href="/contact/contact-us" class="navbar_link w-nav-link">Contact</a><link rel="prefetch" href="/contact/contact-us"/><div class="navbar_menu-buttons show-tablet is-new-nav-tablet"><a href="/contact/become-a-client" class="button w-button">Become a client</a><a href="/contact/become-a-vendor" class="button w-button">Become a vendor</a><a href="/lp/home-services" class="button w-button">Get started with Home Services</a></div><a href="/search" class="navbar_search w-inline-block"><img width="22" height="22" alt="" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6570c6f9ced5509fcfbe24aa_icon-search.svg" loading="lazy" class="navbar_search-icon"/></a></nav><div class="navbar_menu-buttons"><div class="navbar12_menu-button w-nav-button"><div class="menu-icon1"><div class="menu-icon1_line-top"></div><div class="menu-icon1_line-middle"><div class="menu-icon_line-middle-inner"></div></div><div class="menu-icon1_line-bottom"></div></div></div><div data-delay="0" data-hover="true" class="new-nav-login-dropdown w-dropdown"><div class="dropdown-toggle-2-copy w-dropdown-toggle"><div class="icon-5 w-icon-dropdown-toggle"></div><div class="dropdown-login">Login</div></div><nav class="dropdown-list-2 w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="https://client-one.smsassist.com/Account/Login?ReturnUrl=%2F&__hstc=17958374.1cf9d9120d6f5bec56b0271c48018258.1722637866381.1727673366205.1727705915789.28&__hssc=17958374.3.1727705915789&__hsfp=3735144248" target="_blank" class="login-dropdown w-dropdown-link">Client Login</a><a href="https://affiliate-one.smsassist.com/Account/Login?__hstc=17958374.1cf9d9120d6f5bec56b0271c48018258.1722637866381.1727673366205.1727705915789.28&__hssc=17958374.3.1727705915789&__hsfp=3735144248" target="_blank" class="login-dropdown w-dropdown-link">Affiliate Login</a></div></nav></div><div data-delay="0" data-hover="false" class="new-nav-cta-dropdown w-dropdown"><div data-button-track="get-started" class="nav-dropdown-toggle w-dropdown-toggle"><div class="nav-cta-text">Get started</div><div class="nav-cta-icon w-icon-dropdown-toggle"></div></div><nav class="dropdown-list-3 w-dropdown-list"><div class="navbar_compact-dropdown-link-list"><a href="/contact/become-a-client" class="login-dropdown w-dropdown-link">Become a client</a><a href="/contact/become-a-vendor" class="login-dropdown w-dropdown-link">Become a vendor</a><a href="/lp/home-services" class="login-dropdown w-dropdown-link">Home Services</a></div></nav></div></div></div></div><main class="main-wrapper"><section class="section_header-3"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="header-3_component"><div id="w-node-c012821f-d411-dc60-f715-85f1c0b1b49f-dc86b8e6"><div class="use-case_hero_content w-richtext"><h1>Retail<br/><strong>Services</strong></h1><h2>Secure brand value and customer loyalty.</h2><p>Lessen sends the most qualified providers in the shortest possible time frame. When the first fix is the right one, you benefit from improved service levels and long-term savings. Most importantly, you can return to serving the next customer with confidence.</p></div><div class="spacer-medium"></div><div class="button-group"><a href="#form" data-button-track="get-started" class="button w-button">Get started</a></div></div><div id="w-node-c012821f-d411-dc60-f715-85f1c0b1b4d6-dc86b8e6" class="header-3_img-wrapper is-for-vendors"><img width="302" alt="Retail" src="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44905bcdd2921111559c3_Hero%20Image%20-%20Retail.png" loading="lazy" sizes="(max-width: 479px) 100vw, 302px" srcset="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44905bcdd2921111559c3_Hero%20Image%20-%20Retail-p-500.png 500w, https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44905bcdd2921111559c3_Hero%20Image%20-%20Retail.png 800w" class="img-style-full-contain mobile-cover"/></div></div></div></div></div></section><section class="section_careers-about w-condition-invisible"><div class="padding-global"><div class="container-large"><div class="padding-section-medium is-top-half"><div class="careers-about_component has-smaller-left-col"><div id="w-node-_6c51168b-1f13-081e-b288-798356a37872-dc86b8e6" class="careers-about_img-wrapper has-no-aspect-ratio"><img width="377" height="296" alt="" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6728ed4f86dcd17df743834a_DataIntelligence_753x592.jpg" loading="lazy" class="img-style-full-cover is-contain w-dyn-bind-empty"/></div><div id="w-node-_6c51168b-1f13-081e-b288-798356a37874-dc86b8e6" class="careers-about_content-wrapper"><div class="text-rich-text w-dyn-bind-empty w-richtext"></div><div class="spacer-medium"></div><div class="button-group"><a href="#form" data-button-track="get-started" class="button w-button">Get started</a></div></div></div></div></div></div></section><section class="section_features-7"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="features-7_component"><div class="max-width-xlarge align-center"><h2 class="heading-style-h2 text-align-center">Deliver facilities control and expertise to your stores</h2><div class="text-rich-text text-size-medium text-ailgn-center w-dyn-bind-empty w-richtext"></div></div><div class="spacer-large"></div><div class="w-layout-grid features-7_list is-use-cases"><div id="w-node-b9be739e-bc1e-35b0-16d6-6023af967635-dc86b8e6" class="features-7_item border-style-solid-electric-blue"><div class="features-7_img-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44914f96594abadb851fe_Retail%20Image%201.jpg" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44914f96594abadb851fe_Retail%20Image%201-p-500.jpg 500w, https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a44914f96594abadb851fe_Retail%20Image%201.jpg 623w" class="img-style-absolute"/></div><div class="features-7_item_content"><div class="use-case_benefits_rich-text w-richtext"><h3>Get qualified providers and faster fixes</h3><p>Lessen sends the most qualified providers in the shortest possible time frame. When the first fix is the right one, you benefit from improved service levels and long-term savings. Most importantly, you can return to serving the next customer with confidence.</p></div></div></div><div id="w-node-b9be739e-bc1e-35b0-16d6-6023af96766b-dc86b8e6" class="features-7_item border-style-solid-electric-blue"><div class="features-7_img-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a4491b707ff8c200704612_Retail%20Image%202.jpg" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a4491b707ff8c200704612_Retail%20Image%202-p-500.jpg 500w, https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a4491b707ff8c200704612_Retail%20Image%202.jpg 624w" class="img-style-absolute"/></div><div class="features-7_item_content"><div class="use-case_benefits_rich-text w-richtext"><h3>Leverage actionable insights</h3><p>Every Lessen work order translates to hundreds of individual data points we analyze to continuously improve performance across your portfolio. Get actionable insights and intelligent analytics you can use to cut costs, improve first-time fix rates, and grow your business.</p></div></div></div><div id="w-node-b9be739e-bc1e-35b0-16d6-6023af9676a1-dc86b8e6" class="features-7_item border-style-solid-electric-blue"><div class="features-7_img-wrap"><img loading="lazy" src="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a449213e9458651e1b1ef7_Retail%20Image%203.jpg" alt="" sizes="100vw" srcset="https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a449213e9458651e1b1ef7_Retail%20Image%203-p-500.jpg 500w, https://cdn.prod.website-files.com/65527c4544ad4082a0d5711a/66a449213e9458651e1b1ef7_Retail%20Image%203.jpg 623w" class="img-style-absolute"/></div><div class="features-7_item_content"><div class="use-case_benefits_rich-text w-richtext"><h3>Maintain brand experience at every store</h3><p>Consistent brand experience is crucial to earning customer trust, and it begins with great facilities. When customers know what they can expect from each of your locations, they’re more likely to dedicate more business to you and to refer your business to others.</p></div></div></div></div></div></div></div></div></section><section class="section_on-demand-smarter w-condition-invisible"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="on-demand-smarter-component"><div class="max-width-large max-width-44rem"><div class="text-rich-text w-condition-invisible w-dyn-bind-empty w-richtext"></div></div><div class="spacer-large"></div><div class="w-layout-hflex about-values_list is-1-row-tablet"><div id="w-node-_3e70e672-1e9d-a952-8c62-6692c55dc93f-dc86b8e6" class="about-values_item"><div class="about-values_rct w-dyn-bind-empty w-richtext"></div></div><div class="about-values_item"><div class="about-values_rct w-dyn-bind-empty w-richtext"></div></div><div class="about-values_item"><div class="about-values_rct w-dyn-bind-empty w-richtext"></div></div></div></div></div></div></div></section><section class="section_vendors-experts w-condition-invisible"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="text-align-center"><div class="max-width-large text-wrap-pretty align-center"><h2 class="heading-style-h2 text-align-center">Areas of expertise</h2><div class="text-rich-text text-size-medium w-condition-invisible w-dyn-bind-empty w-richtext"></div></div></div><div class="spacer-large"></div><div class="text-align-center"><div class="w-dyn-list"><div class="w-dyn-empty"><div>No items found.</div></div></div></div></div></div></div></section><section class="section_sfs-better background-color-light-blue"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="sfs-better_component"><h2 class="text-align-center">Where better begins</h2><div class="spacer-large"></div><div class="sfs-better_card-grid"><div class="sfs-better_card"><h3 class="heading-style-h4">The best <span class="text-style-callout text-color-electric-blue">people</span> in the industry</h3><div class="spacer-xsmall"></div><p>Drive operational efficiency with teams overseeing every step of the maintenance lifecycle so you can work smarter and strategize for the future.</p><div class="spacer-xsmall"></div><div class="sfs-better_card-img-wrapper"><img sizes="(max-width: 700px) 100vw, 700px" srcset="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568ba31ec883b60c236c6c6_01-Proven-Expertise-Dedicated-Account-Management%402x-p-500.webp 500w, https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568ba31ec883b60c236c6c6_01-Proven-Expertise-Dedicated-Account-Management%402x.webp 700w" alt="The best people in the industry" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568ba31ec883b60c236c6c6_01-Proven-Expertise-Dedicated-Account-Management%402x.webp" loading="lazy" class="img-style-full-cover"/></div></div><div id="w-node-f380db87-6004-c110-c968-d90f2b3192fd-dc86b8e6" class="sfs-better_card"><h3 class="heading-style-h4">The best <span class="text-style-callout text-color-electric-blue">platform</span> in the industry</h3><div class="spacer-xsmall"></div><p>Empower your business with the leading tech platform to manage work orders, streamline your processes, and control your costs in one place.</p><div class="spacer-xsmall"></div><div class="sfs-better_card-img-wrapper"><img sizes="(max-width: 800px) 100vw, 800px" srcset="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66fa2046689716374a0b4935_02-empowering-tech-platform_Best-Platform-cropped-p-500.webp 500w, https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66fa2046689716374a0b4935_02-empowering-tech-platform_Best-Platform-cropped.webp 800w" alt="A phone and a computer screen displaying a dashboard." src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/66fa2046689716374a0b4935_02-empowering-tech-platform_Best-Platform-cropped.webp" loading="lazy" class="img-style-full-contain"/></div></div><div class="sfs-better_card"><h3 class="heading-style-h4">The best <span class="text-style-callout text-color-electric-blue">process</span> in the industry</h3><div class="spacer-xsmall"></div><p>Partner with in-house teams who know your account inside and out. Our dedicated experts<br/>ensure personalized attention and tailored solutions.</p><div class="spacer-xsmall"></div><div class="sfs-better_card-img-wrapper"><img sizes="(max-width: 800px) 100vw, 800px" srcset="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568b3ba66160405293b40b5_03-drive-operational-efficiency_Best-Process%402x-p-500.webp 500w, https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568b3ba66160405293b40b5_03-drive-operational-efficiency_Best-Process%402x.webp 800w" alt="a man sitting in front of a computer monitor" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6568b3ba66160405293b40b5_03-drive-operational-efficiency_Best-Process%402x.webp" loading="lazy" class="img-style-full-cover"/></div></div></div></div></div></div></div></section><section class="section_careers-about background-color-light-blue w-condition-invisible"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="careers-about_component"><div id="w-node-_6067b87a-db29-e541-e887-d70576ebfdda-dc86b8e6" class="careers-about_img-wrapper has-no-aspect-ratio w-condition-invisible"><img width="377" height="296" src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/6728ed4f86dcd17df743834a_DataIntelligence_753x592.jpg" loading="lazy" alt="" class="img-style-full-cover is-contain w-dyn-bind-empty"/></div><div id="w-node-_6067b87a-db29-e541-e887-d70576ebfddc-dc86b8e6" class="careers-about_content-wrapper"><div class="text-rich-text text-size-medium w-dyn-bind-empty w-richtext"></div></div></div></div></div></div></section><section id="contact" class="section_cta-next-steps"><div class="padding-global"><div class="container-large"><div class="padding-section-small"><div class="cta-next-steps_component"><div class="cta-next-steps_img-wrapper is-use-cases"><img sizes="(max-width: 604px) 100vw, 604px" srcset="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/655cadbe520d4c26a6af9baa_commercial-facilities-maintenance-services-next-steps-hero-p-500.webp 500w, https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/655cadbe520d4c26a6af9baa_commercial-facilities-maintenance-services-next-steps-hero.webp 604w" alt="Two people shaking hands in front of a phone." src="https://cdn.prod.website-files.com/650de1047e0c5de5860e054c/655cadbe520d4c26a6af9baa_commercial-facilities-maintenance-services-next-steps-hero.webp" loading="lazy" class="img-style-full-cover"/></div><div id="form" class="cta-next-steps_content-wrapper is-anchored w-node-_8bc4d276-fcb4-dfa3-434c-296291b94a6d-dc86b8e6"><div><h2 class="heading-style-h2">Let's work together!</h2><div class="spacer-xxsmall"></div><p class="text-size-large">To take a strategic approach to your service needs.</p></div><div class="text-rich-text text-size-medium w-dyn-bind-empty w-richtext"></div><div class="spacer-xxsmall"></div><div class="cta-next-steps_form-embed w-embed w-script"><div id="fillout-form" style="width:100%;height:500px;" data-fillout-id="gxdWipYeKLus" data-fillout-embed-type="standard" data-fillout-inherit-parameters data-fillout-dynamic-resize data-Form_page_name="Retail" data-campaign="701UU000008TONNYA4"></div>  <script> var filloutForm = document.getElementById('fillout-form'); if (filloutForm) { var currentUrl = window.location.href; filloutForm.setAttribute('data-URL', currentUrl); } </script> <script src="https://server.fillout.com/embed/v1/"></script> <style> .pl-5 { padding-left: 0rem !important; } </style></div></div></div></div></div></div></section><section id="" class="section_blog"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="blog_component"><div class="w-layout-hflex blog_heading-wrap"><h2 class="heading-style-h2">More from the blog</h2><div class="hide-mobile-landscape"><a href="/resource-type/press" class="button is-small w-button">Explore the blog</a></div></div><div class="spacer-large"></div><div class="blog_list-wrap w-dyn-list"><div fs-cmsfilter-element="list" role="list" class="blog_list w-dyn-items"><div role="listitem" class="blog_item w-dyn-item"><div class="blog_meta-wrap"><p fs-cmsfilter-field="categories" class="blog_card-tag">Press</p><div class="blog_date"><div>March 3, 2025</div></div></div><h3 class="heading-style-h5">Built In Honors Lessen in Its Esteemed 2025 Best Places To Work Awards</h3><div class="blog_read-more-text">Read more</div><a href="/resources/built-in-honors-lessen-in-its-esteemed-2025-best-places-to-work-awards" class="blog_absolute-link w-inline-block"></a><a href="#" class="blog_absolute-link w-inline-block w-condition-invisible"></a></div><div role="listitem" class="blog_item w-dyn-item"><div class="blog_meta-wrap"><p fs-cmsfilter-field="categories" class="blog_card-tag">Press</p><div class="blog_date"><div>February 5, 2025</div></div></div><h3 class="heading-style-h5">Lessen Launches Partnership with Property Meld to Revolutionize Vendor Management for Residential Property Managers </h3><div class="blog_read-more-text">Read more</div><a href="/resources/lessen-launches-partnership-with-property-meld-to-revolutionize-vendor-management-for-residential-property-managers" class="blog_absolute-link w-inline-block"></a><a href="#" class="blog_absolute-link w-inline-block w-condition-invisible"></a></div><div role="listitem" class="blog_item w-dyn-item"><div class="blog_meta-wrap"><p fs-cmsfilter-field="categories" class="blog_card-tag">Press</p><div class="blog_date"><div>December 3, 2024</div></div></div><h3 class="heading-style-h5">Lessen Launches Digital FM+℠ to Reduce Risk Centralize Facility Management Operations</h3><div class="blog_read-more-text">Read more</div><a href="/resources/lessen-launches-digital-fm-sm-to-reduce-risk-centralize-facility-management-operations" class="blog_absolute-link w-inline-block w-condition-invisible"></a><a href="https://www.businesswire.com/news/home/20241203166032/en/Lessen-Launches-Digital-FM%E2%84%A0-to-Reduce-Risk-Centralize-Facility-Management-Operations" target="_blank" class="blog_absolute-link w-inline-block"></a></div></div></div><div class="hide-desktop-tablet"><a href="/resource-type/press" class="button is-small w-button">Explore the blog</a></div></div></div></div></div></section></main><main class="main-wrapper w-condition-invisible"><section class="section_header-3"><div class="padding-global"><div class="container-large"><div class="padding-section-small"><div class="max-width-large"><div class="w-layout-hflex compact-breadcrumb_component"><a href="/" class="compact-breadcrumb_link">Home</a><div class="compact-breadcrumb_link">|</div><a href="/commercial" class="compact-breadcrumb_link">Commercial</a><div class="compact-breadcrumb_link">|</div><a href="/commercial/use-cases" class="compact-breadcrumb_link">Use Cases</a><div class="compact-breadcrumb_link">|</div><div class="compact-breadcrumb_link">Retail</div></div><div class="spacer-small"></div><h1 class="heading-style-h0">Retail</h1><div class="spacer-small"></div><div class="use-case_hero_content w-condition-invisible w-richtext"><h4>Secure brand value and customer loyalty.</h4><h3>Deliver facilities control and expertise to your stores</h3><p><strong>Get qualified providers and faster fixes</strong></p><p>Lessen sends the most qualified providers in the shortest possible time frame. When the first fix is the right one, you benefit from improved service levels and long-term savings. Most importantly, you can return to serving the next customer with confidence.</p><p><strong>Leverage actionable insights</strong></p><p>Every Lessen work order translates to hundreds of individual data points we analyze to continuously improve performance across your portfolio. Get actionable insights and intelligent analytics you can use to cut costs, improve first-time fix rates, and grow your business.</p><p><strong>Maintain brand experience at every store</strong></p><p>Consistent brand experience is crucial to earning customer trust, and it begins with great facilities. When customers know what they can expect from each of your locations, they’re more likely to dedicate more business to you and to refer your business to others.</p><p><strong>Rely on our expert support network</strong></p><p>Connect with our in-house operations support teams, trade specialists, and other industry experts keeping you and your retail locations covered around the clock, year-round.</p><h3>Let’s work together to take a strategic approach to your retail maintenance program.</h3><p>‍</p><p>‍</p></div><div class="text-rich-text w-richtext"><h4>Secure brand value and customer loyalty.</h4><h3>Deliver facilities control and expertise to your stores</h3><p><strong>Get qualified providers and faster fixes</strong></p><p>Lessen sends the most qualified providers in the shortest possible time frame. When the first fix is the right one, you benefit from improved service levels and long-term savings. Most importantly, you can return to serving the next customer with confidence.</p><p><strong>Leverage actionable insights</strong></p><p>Every Lessen work order translates to hundreds of individual data points we analyze to continuously improve performance across your portfolio. Get actionable insights and intelligent analytics you can use to cut costs, improve first-time fix rates, and grow your business.</p><p><strong>Maintain brand experience at every store</strong></p><p>Consistent brand experience is crucial to earning customer trust, and it begins with great facilities. When customers know what they can expect from each of your locations, they’re more likely to dedicate more business to you and to refer your business to others.</p><p><strong>Rely on our expert support network</strong></p><p>Connect with our in-house operations support teams, trade specialists, and other industry experts keeping you and your retail locations covered around the clock, year-round.</p><h3>Let’s work together to take a strategic approach to your retail maintenance program.</h3><p>‍</p><p>‍</p></div></div></div></div></div></section><section class="section_indigo-cta"><div class="padding-global"><div class="container-large"><div class="padding-section-medium"><div class="indigo-cta_component"><div class="indigo-cta_content-wrap"><div class="text-size-medium text-weight-bold">Ready to get started?</div><div class="spacer-xsmall"></div><h2 class="heading-style-h2">Take the next step</h2></div><div class="indigo-cta_button-wrap"><div class="text-size-xlarge">Simplify your facilities services with Lessen.</div><div class="spacer-medium"></div><div class="button-group"><a href="/contact/contact-us" data-button-track="lets-talk" class="button is-alternate w-button">Let’s talk</a><a href="/why-lessen" class="button is-alternate is-background-transparent w-button">Why Lessen?</a></div></div></div></div></div></div></section></main><footer class="footer_component"><div class="padding-global"><div class="container-large"><div class="padding-vertical padding-xxlarge"><div class="max-width-full"><div class="footer_newsletter-wrapper"><div class="footer_newsletter-text-wrapper"><div class="text-size-large text-weight-semibold">Join our newsletter</div><div class="spacer-xxsmall"></div><p class="text-size-regular">Sign up for our newsletter to stay up to date</p></div><div><div class="fillout-btn w-embed w-script"><div id="fillout-subscribe-form" data-fillout-id="fc9TiKyaxyus" data-fillout-embed-type="popup" data-fillout-button-text="Sign up for the newsletter" data-fillout-dynamic-resize data-fillout-button-color="#2C2D55" data-fillout-inherit-parameters data-fillout-popup-size="small">  <script> var filloutForm = document.getElementById('fillout-subscribe-form'); 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