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連絡先 - お問い合わせ方法 - Apple（日本）
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data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/jp/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 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data-analytics-element-engagement="globalnav hover - vision" class=" globalnav-item globalnav-item-vision globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/jp/apple-vision-pro/" data-globalnav-item-name="vision" data-topnav-flyout-trigger-compact="true" data-analytics-title="vision" data-analytics-element-engagement="hover - vision" aria-label="Vision" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-vision"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" width="34" height="44" viewBox="0 0 34 44"><path 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</span><span class="globalnav-link-text">Vision</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/jp/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 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globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 65 44" width="65" xmlns="http://www.w3.org/2000/svg"><path d="m4.3755 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm13.981-.8438c-.7207.6328-1.7109 1.002-2.7363 1.002-1.6816 0-2.8594-.9961-2.8594-2.4141 0-1.002.5449-1.7637 1.6758-2.3613.0762-.0352.2344-.1172.3281-.1641-.7793-.8203-1.0605-1.3652-1.0605-1.9805 0-1.084.9199-1.8926 2.1562-1.8926 1.248 0 2.1562.7969 2.1562 1.9043 0 .8672-.5215 1.5-1.8281 2.1855l2.1152 2.2734c.2637-.5273.3984-1.2188.3984-2.2734v-.1465h.9844v.1523c0 1.3125-.2344 2.2676-.6973 2.9824l1.4708 1.5764h-1.3242zm-4.541-1.4824c0 .9492.7676 1.5938 1.8984 1.5938.7676 0 1.5586-.3047 2.0215-.791l-2.3906-2.6133c-.0645.0234-.2168.0996-.2988.1406-.8145.4219-1.2305 1.0078-1.2305 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class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 93 44" width="93" xmlns="http://www.w3.org/2000/svg"><path d="m9.0574 24.3487v.9434h-8.3496v-.9434h3.5977v-4.8984h-2.8301v-.9492h6.8145v.9492h-2.8945v4.8984h3.6621zm4.5645-3.6855c-.7676-.6504-1.7988-1.3066-2.8535-1.834l.5859-.8789c1.084.5156 2.1855 1.1895 2.9414 1.7988zm-2.6367 4.2363c2.8652-.4102 5.6133-2.3262 6.9434-5.0273l.6973.7793c-1.4648 2.7715-4.2949 4.8105-7.2363 5.2441l-.4043-.9961zm16.793-6.2871c-.627 3.4922-2.6895 6.3574-5.8359 7.4883l-.6211-.8438c1.3887-.4688 2.543-1.2832 3.4043-2.291-.791-.6445-1.582-1.1777-2.3613-1.5938l.5859-.7441c.9023.4805 1.6934.9844 2.4023 1.5117.6211-.9258 1.0312-1.957 1.2246-2.9531h-3.2285c-.7324 1.2246-1.6816 2.3145-2.7129 3.1816l-.7793-.6738c1.4531-1.2129 2.7715-2.9883 3.3809-4.6582l1.0371.252c-.1348.3398-.252.6621-.4102.9727h3.1289l.7852.3516zm9.9316 2.4082v1.084h-8.4609v-1.084zm9.6797.2754h-3.3984c-.0586 2.1387-.5625 3.832-3.1934 4.7695l-.6328-.8555c2.2676-.7207 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globalnav-link-image"><svg height="44" viewBox="0 0 48 44" width="48" xmlns="http://www.w3.org/2000/svg"><path d="m6.4492 21.5352c1.0312-.6445 1.834-1.6523 2.1562-2.5312h-6.9492v-.961h7.5293l.8613.4219c-.6094 1.4883-1.582 2.8887-2.8828 3.7324zm-4.1191 3.8144c2.1738-1.0078 2.5547-2.4961 2.5547-4.6172v-.8789h1.0605v.8906c0 2.2207-.4688 4.1426-2.9297 5.373zm10.3418.7852-.6152-.8672c2.8828-.9023 4.6699-3.3457 5.0508-5.6016h-3.2871c-.6973 1.0547-1.5586 2.0273-2.4727 2.8184l-.8027-.6621c1.5234-1.2598 2.8066-3 3.4922-4.7402l1.0195.2402c-.1934.4805-.4102.9492-.6738 1.4062h3.1582l.8379.3457c-.5743 3.2754-2.5196 6-5.7071 7.0606zm13.1719-1.2657c.6035 0 1.5234-.0586 2.291-.1523v1.0195c-.7441.0586-1.6992.082-2.291.082-.6328 0-1.1016-.0117-1.6523-.0469-1.3477-.0703-1.8867-.5859-1.8867-1.8809v-3.0117l-2.209.3223-.1523-.9492 2.3613-.334v-2.8125h1.0547v2.6543l4.4062-.6387.7676.4219c-.5156 1.4297-1.2129 2.7363-2.1621 3.7207l-.8027-.5508c.7793-.791 1.3066-1.7402 1.6113-2.5664l-3.8203.5859v3.0469c0 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support" data-analytics-exit-link="true" aria-label="サポート" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 40 44" width="40" xmlns="http://www.w3.org/2000/svg"><path d="m8.5645 20.1582v1.1016c0 2.1973-.5859 3.9727-3.3984 4.8867l-.5742-.832c2.4844-.7324 2.9531-2.0625 2.9531-4.043v-1.1133h-2.9063v2.6602h-1.0313v-2.6602h-1.9453v-.9609h1.9453v-2.0273h1.0312v2.0273h2.9062v-2.0391h1.0195v2.0391h1.9922v.9609zm3.123 4.2246c.8145-.7324 1.7402-1.9453 2.1211-2.9297l.9492.3809c-.5273 1.1074-1.3652 2.2676-2.2559 3.123zm2.5781 1.6289v-1.0078c.3457.0703.7207.082 1.0195.082.4805 0 .627-.1641.627-.6094v-4.1895h-3.7441v-.9609h3.7441v-2.168h1.0547v2.168h3.7441v.9609h-3.7441v4.3066c0 1.0723-.4219 1.4883-1.418 1.4883-.334.0001-.8027-.0233-1.2832-.0702zm3.8379-4.1426.8555-.5156c.8848 1.0078 1.5938 1.9805 2.1973 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globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"/> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"/></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="/jp/search" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="apple.comを検索" aria-label="apple.comを検索" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input"/><input id="globalnav-searchfield-src" type="hidden" name="src" value/><input type="hidden" name="type" value/><input type="hidden" name="page" value/><input type="hidden" name="locale" value/><button aria-label="検索をクリア" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 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class="globalnav-searchfield-submit"><span class="globalnav-image-regular"><svg height="32" viewBox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"/></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"/></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="すべての検索結果" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="/jp/shop/goto/bag" aria-label="ショッピングバッグ" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 -1.0166 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id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"></div></div></div></li></ul><div class="globalnav-menutrigger"><button id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" data-topnav-menu-label-open="Menu" data-topnav-menu-label-close="Close" data-topnav-flyout-trigger-compact="menu" class="globalnav-menutrigger-button"><svg width="18" height="18" viewBox="0 0 18 18"><polyline id="globalnav-menutrigger-bread-bottom" fill="none" stroke="currentColor" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round" points="2 12, 16 12" class="globalnav-menutrigger-bread globalnav-menutrigger-bread-bottom"><animate id="globalnav-anim-menutrigger-bread-bottom-open" attributeName="points" keyTimes="0;0.5;1" dur="0.24s" begin="indefinite" fill="freeze" calcMode="spline" 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src="/api-www/global-elements/global-header/v1/assets/globalheader.umd.js"></script> <script src="/metrics/ac-analytics/2.22.0/scripts/ac-analytics.js" type="text/javascript" charset="utf-8"></script> <script src="/metrics/ac-analytics/2.22.0/scripts/auto-init.js" type="text/javascript" charset="utf-8"></script> <main id="main" class="main" role="main" data-page-type="overview"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Appleの連絡先</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id=sales-inquiries> <div class="row"> <h2 class="typography-headline-reduced">製品の購入に関する<wbr /><span class="nowrap">お問い合わせ</span></h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">オンラインでの購入</h3> <p>Apple製品とアクセサリのほか、一部の他社製品も<a href="/jp/" data-analytics-title="apple.com" data-analytics-region="learn more">apple.com</a>でご購入いただけます。電話でのお問い合わせ、ご相談、ご注文は、平日祝日の午前9時から午後9時、土日は午前9時から午後6時まで、<span class="nowrap">0120-993-993</span>で承り<wbr /><span class="nowrap">ます。</span></p> <p>オンラインでのご注文状況や過去の購入履歴の照会については<wbr /><a href="/jp/shop/order/list/" data-analytics-region="learn more" data-analytics-title="order status" class="nowrap">こちら</a>をご覧ください。電話でのご注文の確認や変更も<span class="nowrap">0120-993-993</span>で承り<wbr /><span class="nowrap">ます。</span></p> </div> <div class="copy-wrapper signtime"> <h3 class="typography-eyebrow-elevated">HandTimeの日本手話<wbr /><span class="nowrap">サポートを</span><wbr /><span class="nowrap">利用した</span><wbr /><span class="nowrap">購入</span></h3> <p>Appleでのオンラインショッピングを、日本手話の通訳者がウェブブラウザ上で直接サポートします。<a href="https://signtime.apple/retail/jp-JA/jsl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="connect to an interpreter" data-analytics-exit-link><span class="icon-copy">HandTimeの日本手話サポートを利用して</span><wbr /><span class="nowrap"><span class="icon-copy">購入する</span><span class="icon icon-after more"></span></span></a></p> </div> <div class="copy-wrapper retail-stores"> <h3 class="typography-eyebrow-elevated">直営店のApple Store</h3> <p>デジタルライフスタイルを実際に体験できる、お近くのApple Storeの住所、営業時間、連絡先については<a href="/jp/retail/" data-analytics-region="learn more" data-analytics-title="apple retail stores">こちら</a>をご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper financing"> <h3 class="typography-eyebrow-elevated">ビジネスと教育機関向けの<br class="small-hide"><wbr /><span class="nowrap">お支払い</span><wbr /><span class="nowrap">方法</span></h3> <p><a href="/jp/financing/" data-analytics-region="learn more" data-analytics-title="apple financial services">Apple Financial Services</a>では、Apple製品を購入される教育機関とビジネスのためのお支払い方法をご用意しています。詳細についてはAppleの担当者にお問い合わせくだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">コンサルタントを見つける</h3> <p>コンサルタントをお探しの方は、<wbr><a href="http://consultants.apple.com/jp/" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>Apple Consultants Network</a>のページをご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">公認トレーニングプロバイダを<wbr /><span class="nowrap">見つける</span></h3> <p>受講可能なコースや世界各国のApple公認トレーニングプロバイダについては、<wbr><a href="https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>Apple Training</a>のウェブサイト（英語）をご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">ビジネスのための購入方法</h3> <p>ビジネスユーザーやプロフェッショナルユーザーの方は、<a href="/jp/retail/business/" data-analytics-region="learn more" data-analytics-title="apple store for business">ビジネス向けストア</a>にアクセスするか、<span class="nowrap">0120-995-995</span>まで電話でお問い合わせくだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">教育のための購入方法</h3> <p>学生または教職員の方は、<a href="/jp/shop/goto/educationrouting" data-analytics-region="buy" data-analytics-title="apple store for education">学生・教職員向けストア</a>にアクセスするか、<span class="nowrap">0120-994-994</span>まで電話でお問い合わせくだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Apple製品取扱店を探す</h3> <p>Apple製品取扱店をお探しの方は、<a href="/jp/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">こちら</a>のページで検索でき<wbr /><span class="nowrap">ます。</span></p> <p><a href="/jp/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">Apple製品取扱店</a>では、業界の専門知識、マルチプラットフォームサービス、Macベースのソリューションを幅広いお客様に提供してい<wbr /><span class="nowrap">ます。</span></p> </div> <div class="copy-wrapper recycling"> <h3 class="typography-eyebrow-elevated">Appleのリサイクル<wbr /><span class="nowrap">プログラム</span></h3> <p>iPhone、iPod、Apple Watchのリサイクルについては<a href="/jp/recycling/ipod-cell-phone/">こちら</a>をご覧ください。MacとiPadのリサイクルについては<a href="/jp/recycling/computer/">こちら</a>をご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id=support> <div class="row"> <h2 class="typography-headline-reduced">製品とサービスに<wbr /><span class="nowrap">関する</span><wbr /><span class="nowrap">サポート</span></h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Appleサポートへの<br class="medium"><wbr /><span class="nowrap">お問い合わせ</span></h3> <p>修理サービスやサポートが必要な方は、<a href="https://getsupport.apple.com/" data-analytics-region="learn more" data-analytics-title="start your request online" data-analytics-exit-link>Appleサポート</a>のサイトをご利用ください。最適な解決策を見つけるお手伝いをし<wbr /><span class="nowrap">ます。</span></p> </div> <div class="copy-wrapper get-help"> <p>そのほかのサポートと<wbr /><span class="nowrap">お問い合わせ先：</span></p> <ul> <li><span class="nowrap">Appleサポートの電話番号：</span><span class="nowrap">0120-277-535</span></li> <li><a href="http://support.apple.com/kb/HE57" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="see all worldwide support telephone numbers" data-analytics-exit-link><span class="icon-copy">世界各国のAppleの問い合わせ先電話番号を</span><wbr /><span class="nowrap"><span class="icon-copy">見る</span><span class="icon icon-after more"></span></span></a></li> <li><a href="http://support.apple.com/kb/HT1937" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="contact a mobile carrier" data-analytics-exit-link><span class="icon-copy">世界各国の携帯電話通信事業者の一覧を</span><wbr /><span class="nowrap"><span class="icon-copy">見る</span><span class="icon icon-after more"></span></span></a></li> <li><a href="https://getsupport.apple.com/" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="make a reservation at an apple retail store genius bar" data-analytics-exit-link><span class="icon-copy">Apple StoreのGenius Barを予約</span><wbr /><span class="nowrap"><span class="icon-copy">する</span><span class="icon icon-after more"></span></span></a></li> <li>Beatsサポートの<wbr /><span class="nowrap">電話番号：</span><span class="nowrap">0120-435-500</span><br><a href="https://www.beatsbydre.com/jp/support/international-numbers" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="beats worldwide support telephone numbers" data-analytics-exit-link target="_blank"><span class="icon-copy">世界各国のBeatsサポートの電話番号を</span><wbr /><span class="nowrap"><span class="icon-copy">見る</span><span class="icon icon-after icon-external"></span></span></a></li> </ul> </div> <div class="copy-wrapper asl-support"> <h3 class="typography-eyebrow-elevated">HandTimeの日本手話<wbr /><span class="nowrap">サポートを</span><wbr /><span class="nowrap">利用する</span></h3> <p>日本手話でAppleCareのサービスとサポートを利用することもできます。<a href="https://signtime.apple/applecare/jp-JA/jsl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="connect to an interpreter" data-analytics-exit-link><span class="icon-copy">HandTimeの日本手話サポートを</span><wbr /><span class="nowrap"><span class="icon-copy">利用する</span><span class="icon icon-after more"></span></span></a></p> </div> <div class="copy-wrapper disability"> <p>障がいをお持ちの方で、VoiceOverなどのAppleのアクセシビリティ機能やMFi補聴器を利用している場合は、電話やチャットでAppleのアクセシビリティのサポートを受けることができます。このサポートについてAppleに問い合わせる方法については<a href=" https://support.apple.com/ja-jp/HT209585">こちら</a>をご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper technical"> <p>ほとんどのApple製品には、製品購入後90日間の無償テクニカルサポートがついています。Apple製品を対象とした<a href="/jp/support/" data-analytics-region="learn more" data-analytics-title="online technical support" data-analytics-exit-link>オンラインのテクニカルサポート</a>は、製品購入日から90日が経過したあともご利用いただけ<wbr /><span class="nowrap">ます。</span></p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">オンラインサポートを利用する</h3> <p><a href="https://support.apple.com/ja-jp" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>Appleサポートのサイト</a>では、質問の答えをすばやく見つけたり、製品マニュアルや技術関連の詳しい記事を参照できます。<a href="https://discussionsjapan.apple.com/welcome" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>Appleサポートコミュニティ</a>にアクセスすると、Apple製品のユーザーの方々と役に立つ情報を交換でき<wbr /><span class="nowrap">ます。</span></p> <p>Beats by Dreヘッドフォンとスピーカーに関するご質問については、<a href="https://www.beatsbydre.com/jp/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link target="_blank">Beatsサポート</a>のサイトをご覧くだ<wbr /><span class="nowrap">さい。</span></p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Apple製品の紛失や盗難</h3> <p>Apple製品を紛失したり、盗難にあった場合の対応については、<a href="http://support.apple.com/kb/HT2526?viewlocale=ja_JP" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>こちら</a>をご覧ください。「探す」アプリを使って、なくしたデバイスを探すための情報もご覧いただけ<wbr /><span class="nowrap">ます。</span></p> </div> <div 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