CINXE.COM
JM0805 - CANAL+ Assistance
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="fr" lang="fr" xmlns:og="http://ogp.me/ns#" xmlns:fb="http://ogp.me/ns/fb#"> <head> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/><meta name="site" content="https://assistance.canalplus.com/"/><meta http-equiv="Content-Language" content="fr"/><meta name="csrf-param" content="authenticity_token"/><meta name="csrf-token" content="YUOPZtn3+//edGuI0T0W/qBwX65Y+/k/MoCKXD7RErPoDNQsXvRk8J9u2U5xLakN0ftlgWwgeUaHEAgBDTuVAw=="/> <title>JM0805 - CANAL+ Assistance</title> <meta name="title" content="JM0805"/><meta name="dc.title" content="JM0805"/><meta name="dc.subject" content="JM0805"/> <meta property="og:url" content="https://assistance.canalplus.com/" /> <meta property="og:type" content="website" /> <meta property="og:title" content="CANAL+ Assistance" /> <meta property="og:site_name" content="CANAL+ Assistance" /> <meta property="og:image" /> <link title="JM0805 - CANAL+ Assistance" href="/opensearch.xml" type="application/opensearchdescription+xml" rel="search" /> <link rel="stylesheet" media="screen" href="/assets/base-3a84bd3dd1fc604e3630895ab2121025.css" /> <link rel="stylesheet" media="screen,print" href="/custom_code/1717401632.css" id="custom_css" type="text/css" /> <script src="/assets/jquerybase-8a57eb72c5329dab691db9c004690001.js"></script> <script> //<![CDATA[ AppMetaData.set("login_url", "https://assistance-pass.canalplus.com/cas/login?env=desk"); AppMetaData.set("env", "production"); AppMetaData.set("role_overrided", false); AppMetaData.set("domain_type", "answers"); AppMetaData.set("domain_name", "canal-assistance"); AppMetaData.set("user_role", "anonymous"); AppMetaData.set("possible_to_vote", false); AppMetaData.set("html_version", "2"); AppMetaData.set("content_created", null); AppMetaData.set("question_unique_title_enforcement", true); AppMetaData.set("media", "web"); AppMetaData.set("page", "user"); //]]> </script> <meta name="csrf-param" content="authenticity_token"/><meta name="csrf-token" content="pZQ6fGD/ozGco076nPy6+EpkWTIg+EUE4p9wrZufxpws22E25/w8Pt25/Dw87AULO+9jHRQjxX1XD/LwqHVBLA=="/> <meta name="robots" content="noindex"/> <meta name="google-site-verification" content="B-g1_3p5wRBRRMdqdivMjtiOgdRrV0mf_hClzGjb5FA"/> <link rel="stylesheet" type="text/css" href="//d350tqmxm801hs.cloudfront.net/production/canal-assistance/css/styles.min.css?1654681796" media="all" /> <link rel="stylesheet" type="text/css" href="//dimelo.s3.amazonaws.com/custom-v2/common/slick.css" media="all"/> <!-- LIGHTBOX CSS --> <link rel="stylesheet" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/lity/lity.min.css"> <script type="text/javascript"> if (!window.jQuery && window.Dimelo && window.Dimelo.jQuery) { window.jQuery = Dimelo.jQuery; } </script> <script type="text/javascript"> if (!window.$ && window.Dimelo && window.Dimelo.jQuery) { window.$ = Dimelo.jQuery; } </script> <script src="//dimelo.s3.amazonaws.com/custom-v2/common/slick.min.js" type="text/javascript"></script> <script type="text/javascript" src="//d350tqmxm801hs.cloudfront.net/production/canal-assistance/javascripts/answers.min.js?1650969826"></script> <script src="//d350tqmxm801hs.cloudfront.net/production/canal-assistance/javascripts/common.min.js?1654691032"></script> <script src="//dimelo.s3.amazonaws.com/custom-v2/canalforum/custom_tiny_mce/jquery/tiny_mce_loader.js" type="text/javascript"></script> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <link href="https://fonts.googleapis.com/css?family=Open+Sans:300,400,600,700,800" rel="stylesheet"> <!-- Favicon --> <link rel="icon" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-tr.png" type="image/png"> <link rel="icon" sizes="32x32" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-32-tr.png" type="image/png"> <link rel="icon" sizes="64x64" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-64-tr.png" type="image/png"> <link rel="icon" sizes="96x96" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-96-tr.png" type="image/png"> <link rel="icon" sizes="196x196" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-196-tr.png" type="image/png"> <link rel="apple-touch-icon" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-120x120-tr.png"> <link rel="apple-touch-icon" sizes="120x120" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-120x120-tr.png"> <link rel="apple-touch-icon" sizes="152x152" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-tr.png"> <link rel="apple-touch-icon" sizes="60x60" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-60x60-tr.png"> <link rel="apple-touch-icon" sizes="76x76" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-76x76-tr.png"> <link rel="apple-touch-icon" sizes="114x114" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-114x114-tr.png"> <link rel="apple-touch-icon" sizes="144x144" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/apple-touch-icon-144x144-tr.png"> <meta name="msapplication-TileImage" content="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-144-tr.png"> <link rel="shortcut icon" href="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/2018/favicon-tr.png" type="image/x-icon"> <meta name="msapplication-TileColor" content="#FFFFFF"> <!-- End- Favicon --> <script type="text/javascript" src="/javascripts/custom/canal-assistance/tiny_mce_loader.js"></script> </head> <body id="users_controller" class="show user-role-anonymous locale-fr domain-type-answers domain-answers-canal-assistance"> <div id="hd"><meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no" /> <!-- START OF HEADER TOP --> <div class="skip-links"> <a href="#search" type="button" class="uic-link button" aria-label="Aller 脿 la recherche">Aller sur la recherche</a> <a href="#yui-main" type="button" class="uic-link button" aria-label="Aller au contenu principal">Aller au contenu principal</a> </div> <header role="banner"> <div class="header-canal"> <div class="header-wrapper"> <div class="header-top-container"> <div class="header-top-inner"> <div class="header-top-logo"> <h1> <a href="/"><img src="//d350tqmxm801hs.cloudfront.net/production/canal-assistance/images/refonte_2022/logo-canal-assistance.svg?1654681796" alt="Canal+ Assistance - accueil"></a> </h1> </div> <div class="header-top-profile"> <button id="currentProfile" type="button" class="profile-icon" aria-label="Menu, compte et connexion"> <span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="-2.1 0 19.244 17.172" focusable="false"><path d="M7.522.001a4.496 4.496 0 11.001 8.995A4.496 4.496 0 017.522 0m-8.565 17.172c-.88 0-1.364-1.004-.841-1.712 2.13-2.88 5.547-4.753 9.406-4.753 3.86 0 7.275 1.872 9.406 4.753.523.708.04 1.712-.841 1.712z"></path></svg> </span> </button> <div class="header-top-positioner-dropdown"> <div class="wrapper-dropdown"> <ul class="dropdown-links"> <li class="dropdown-link-mycanal"><a href="https://www.canalplus.com/" target="_blank">myCANAL</a></li> <li class="dropdown-link-espace"><a href="https://client.canalplus.com/" target="_blank">Espace Client</a></li> <li class="dropdown-link-club"><a href="https://leclub.canal.fr/" target="_blank">Le Club</a></li> </ul> <div class="module with-border" id="login_infos"> <div class="hd"> <div class="t"></div> <div class="b"></div> </div> <div class="bd"> <div class="t"></div> <div class="b"> <p class="login-or-signup"> <a class="login-link" rel="nofollow" href="https://assistance-pass.canalplus.com/cas/login?service=https%3A%2F%2Fassistance.canalplus.com%2Fusers%2F10701667&env=desk">Se connecter</a> <span class="spacer">ou</span> <a class="signup-link" rel="nofollow" href="https://assistance-pass.canalplus.com/identities/new?service=https%3A%2F%2Fassistance.canalplus.com%2Fusers%2F10701667">s'inscrire</a> </p> </div> </div> <div class="ft"> <div class="t"></div> <div class="b"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </header> <!-- END OF HEADER TOP --> <div class="header-hd"> <div class="inner"> <div class="box-search"> <h2> Rechercher sur la communaut茅 d'entraide des abonn茅s CANAL+ </h2> <form id="main_search" role="search" action="/questions/browse" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" /> <div class="main_search_inner"> <div class="choices-displayed-on-bd choices-manual-width choices-none-selected autocomplete-row row textfield-row search-row"> <label for="search">rechercher dans la FAQ</label> <input type="text" name="human_search" id="" class="hidden" disabled="disabled" /><input type="text" name="search" id="search" input_class="query" autocomplete="off" class="autocomplete query visible" data-action="/autocomplete/search_contents" data-param-name="search" /> </div> <button class="submit" type="submit"><p><span>rechercher dans la FAQ</span></p></button> </div></form> </div> </div> </div> <div class="header-ft"> <div class="inner"> <div id="breadcrumb"><ul itemscope="itemscope" itemtype="https://schema.org/BreadcrumbList"><li class="first before-last" itemscope="itemscope" itemtype="https://schema.org/ListItem" itemprop="itemListElement"><a itemprop="item" href="/"><span itemprop="name">Assistance</span></a><meta itemprop="position" content="1"></meta></li><li class="last" itemscope="itemscope" itemtype="https://schema.org/ListItem" itemprop="itemListElement"><span itemprop="name">Utilisateur : « JM0805 »</span><meta itemprop="position" content="2"></meta></li></ul></div> </div> </div></div> <div id="bd" class="yui-t7"> <main> <div id="yui-main"> <div class="yui-b"> <div class="user-profile"> <div class="user user_10701667 role_user x-large"> <dl class="avatar"> <dt>JM0805</dt> <dd><a data-user-name="JM0805" data-user-avatar="https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d434fcc6d4c51949/avatar_x-large.png?c2a09c3" title="Consulter le profil de JM0805" rel="nofollow" ssl="true" href="/users/10701667"><img alt="JM0805" height="300" width="300" src="https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d434fcc6d4c51949/avatar_x-large.png?c2a09c3" /><span class="avatar-mask"></span></a></dd> </dl> <h4><a data-user-name="JM0805" data-user-avatar="https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d434fcc6d4c51949/avatar_x-large.png?c2a09c3" title="Consulter le profil de JM0805" rel="nofollow" href="/users/10701667">JM0805</a></h4> <span>utilisateur</span> <dl class="level level_4"> <dt>Niveau</dt> <dd>4</dd> </dl> <dl class="score"> <dd> <strong>5000</strong> <span>/ 5000</span> </dd> <dt>points</dt> </dl> </div> <div class="profile-about"> <h1>JM0805</h1> </div> <div data-user-name="JM0805" data-user-avatar="https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d434fcc6d4c51949/avatar_x-large.png?c2a09c3" class="profile-showcase"></div> </div> <div class="user-informations"> <div class="stats"> <span> Title</span> <ul class="simple-stats"> <li class="questions-count"> <strong>49</strong> <em>sujets post茅s</em> </li> <li class="answers-count"> <strong>10041</strong> <em>r茅ponses</em> </li> <li class="best-answers-count"> <strong>643</strong> <em>remerciements re莽us</em> </li> </ul> </div> <div class="overall_awards"> <span>Expertise globale</span> <ul> </ul> </div> <div class="category_awards"> <span>Expertise par th猫me</span> <ul> </ul> </div></div> <div class="home-content"> <ul class="tab-controls"> <li class="user-profile-feed selected"><a rel="nofollow" href="/users/10701667?view=feed"><span>activit茅</span></a></li> <li class="user-profile-questions"><a rel="nofollow" href="/users/10701667?view=questions"><span>sujets</span></a></li> <li class="user-profile-answers"><a rel="nofollow" href="/users/10701667?view=answers"><span>r茅ponses</span></a></li> </ul> <h2 class="title-topics-profile">Participe aux sujets</h2> <ul class="listing-with-users feed user_profile_feeds"><li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510961-abonnement-demande-engagement-24-mois">Abonnement non demand茅 avec engagement 24 mois</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510602-suppression-option-pass-press">Suppression de l'option Pass Press</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3430742-trop-utilisateur-mycanal">trop utilisateur mycanal</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510877-nouveau-tarif">Nouveau tarif !</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3281211-arnaque-abonnement-options">!! Arnaque abonnement et options !!</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>茅t茅 s茅lectionn茅 comme meilleur r茅pondant</strong> sur </span><span class="title-link">« <a href="/questions/3502149-reception-sfr-box8-seconde-box-azndroid-tv">Reception sur SFR BOX8 et seconde box azndroid tv</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3435942-suppression-compte-netflix">Suppression de mon compte NETFLIX</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3236993-discutons-topic">Discutons entre nous dans ce topic...</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509512-changement-operateur-internet-reduction-abonnement">changement d'op茅rateur internet et r茅duction abonnement</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510305-anniversaire-anciens-clients">Anniversaire et anciens clients</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510356-abonnement-bloque-partir-2025">ABONNEMENT bloqu茅 脿 partir de 2025</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3236993-discutons-topic">Discutons entre nous dans ce topic...</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510279-regarder-canal-2-villes-differentes">regarder canal dans 2 villes differentes</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/1951378-service-izneo-inclus-abonnement">Qu'est-ce que le service IZNEO, inclus dans mon abonnement ?</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3236993-discutons-topic">Discutons entre nous dans ce topic...</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3510032-activer-canal-second-decodeur">activer canal sur un second d茅codeur</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509844-augmentation-abonnement-echeance">Augmentation abonnement 脿 l'茅ch茅ance</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3236993-discutons-topic">Discutons entre nous dans ce topic...</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509843-offre-anniversaire-chaines-gratuites-30-novembre">Offre anniversaire cha卯nes gratuites jusqu鈥檃u 30 Novembre</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509844-augmentation-abonnement-echeance">Augmentation abonnement 脿 l'茅ch茅ance</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509867-abonnement-tarification">Abonnement tarification</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509808-changement-montant-abonnement">Changement montant abonnement</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3501914-plan-service-19-novembre-2024">Plan de Service du 19 novembre 2024</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3443628-arrive-changer-mot">Je n'arrive pas 脿 changer mon mot de passe</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3509316-desactiver-publicites-svp">D茅sactiver les publicit茅s svp.. merci</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3501914-plan-service-19-novembre-2024">Plan de Service du 19 novembre 2024</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3257146-publicite-debut-episodes">Publicit茅 au d茅but d鈥櫭﹑isodes</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3507918-echange-faire-point-abonnement">Echange pour faire un point sur mon abonnement</a> »</span></p></li> <li class="feed_item"><p class="title-content"><span class="title-txt">A <strong>r茅pondu</strong> 脿 </span><span class="title-link">« <a href="/questions/3507883-nombre-ecrans-dispose">Nombre d'ecrans dont je dispose.</a> »</span></p></li></ul> </div> </div> </div> </main> </div><div id="ft"><!-- START OF FOOTER MYCANAL CONTAINER --> <footer role="contentinfo"> <div class="inner"> <ul class="footer-columns"> <li class="ft-column-thematiques ft-column"> <p>Th茅matiques</p> <ul> <li> <a href="/categories/3851-infos-incidents">Infos Incidents</a> </li> <li> <a href="/questions/browse?with_category=3781&order=hits_count.desc">Faq's</a> </li> <li> <a href="/questions/browse? with_category=3783">myCANAL</a> </li> <li> <a href="/questions/browse?with_category=3784">Mat茅riel</a> </li> <li> <a href="/questions/browse?with_category=3788">Abonnement</a> </li> <li> <a href="/questions/browse?with_category=3786">Compte</a> </li> <li> <a href="/questions/browse?with_category=3787">Programmes</a> </li> <li> <a href="/questions/browse?with_category=3785">Services</a> </li> </ul> </li> <li class="ft-column-pages ft-column"> <p>Pages du site</p> <ul> <li> <a href="/home?view=questions">Mon Profil</a> </li> <li> <a href="/pages/regles-utilisation">R猫gles Utilisation</a> </li> <li> <a href="/pages/premiere-visite">Premi猫re visite</a> </li> <li> <a href="/pages/plan-site">Plan du site</a> </li> <li> <a href="https://client.canalplus.com/contacts/" target="_blank">Nous contacter</a> </li> </ul> </li> <li class="ft-column-infos ft-column"> <p>Infos l茅gales</p> <ul> <li> <a href="https://www.canalplus.com/cookies/" target="_blank">Politique Cookies</a> </li> <li> <a href="https://static.canal-plus.net/gitlab/infoslegales/production/cgu.html" target="_blank">CGU</a> </li> <li> <a href="/pages/mentions-legales">Mentions l茅gales</a> </li> <li> <a href="https://static.canal-plus.net/gitlab/infoslegales/production/donnees-personnelles.html" target="_blank">Donn茅es personnelles</a> </li> <li> <a href="https://plusaccessible.canalplus.com/" target="_blank">Accessibilit茅 (partiellement conforme)</a> </li> </ul> </li> <li class="ft-column-social ft-column ft-last-column"> <ul class="ft-list-social"> <li class="ft-link-facebook ft-link-social"> <a href="https://www.facebook.com/CANALfrance" target="_blank"><span><svg xmlns="http://www.w3.org/2000/svg" width="16" viewBox="0 0 200 200" class="icon___2AkzE" role="img" aria-label="notre page facebook"><g><path d="M119.1,54.2c0-3.9,1-8.9,2-9.9c1-2,4.9-3.9,8.9-3.9h21.7l2-36.5l-4.9-1c-3,0-13.8-1-26.6-1 c-13.8,0-24.7,4.9-32.6,12.8c-8.9,8.9-9.9,21.7-9.9,36.5V70H50v38.5h29.6v89.8h39.5v-89.8h27.6l5.9-38.5h-33.5V54.2z"></path></g></svg></span></a> </li> <li class="ft-link-twitter ft-link-social"> <a href="https://twitter.com/InfoAbonneCanal" target="_blank"><span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 200" width="16" class="icon___2AkzE" role="img" aria-label="notre page twitter"><path d="M198.9,38.1c-7.5,3.2-15,5.4-23.6,6.4c8.6-5.4,15-12.9,18.2-22.5c-7.5,4.3-16.1,8.6-25.7,9.7 c-7.5-7.5-18.2-12.9-30-12.9c-22.5,0-40.8,18.2-40.8,40.8c0,3.2,0,6.4,1.1,9.7C63.7,67.1,34.7,51,14.3,26.3C11.1,32.7,9,39.2,9,46.7 C9,60.6,16.5,73.5,27.2,81c-6.4,0-12.9-2.1-18.2-5.4c0,19.3,13.9,36.5,32.2,39.7c-3.2,1.1-7.5,1.1-10.7,1.1c-2.1,0-5.4,0-7.5-1.1 c5.4,16.1,20.4,27.9,37.5,27.9C46.5,154,29.4,160.4,10,160.4c-3.2,0-6.4,0-9.7-1.1c18.2,13.9,39.7,20.4,62.2,20.4 c75.1,0,115.9-62.2,115.9-115.9v-5.4C186,53.1,193.5,45.6,198.9,38.1z"></path></svg></span></a> </li> <li class="ft-link-dailymotion ft-link-social"> <a href="https://www.dailymotion.com/CANALPLUS" target="_blank"><span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 200" width="16" class="icon___2AkzE" role="img" aria-label="notre page dailymotion"><path d="M176.6 82.9v115h-41.5v-15.5c-12.4 12.4-25.9 16.6-43.5 16.6s-33.2-5.2-45.6-16.6c-16.6-14.5-25.9-33.2-25.9-56 0-20.7 8.3-38.3 22.8-52.8C56.4 61.2 73 53.9 91.6 53.9c17.6 0 32.1 6.2 42.5 17.6V9.3L175.6 1v81.9h1zm-76.7 7.3c-20.7 0-36.3 16.6-36.3 35.2 0 19.7 15.5 35.2 37.3 35.2 18.7 0 34.2-14.5 34.2-34.2s-15.5-36.2-35.2-36.2z"></path></svg></span></a> </li> <li class="ft-link-youtube ft-link-social"> <a href="https://www.youtube.com/user/canalplusfrance" target="_blank"><span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 200" width="16" class="icon___2AkzE" role="img" aria-label="notre page youtube"><path d="M124.1,161.9v-23.1c0-5.4-1.4-6.8-4.1-6.8c-1.4,0-2.7,1.4-5.4,2.7v34c1.4,1.4,2.7,2.7,5.4,2.7 C122.7,168.7,124.1,166,124.1,161.9z M151.3,142.9h9.5v-5.4c0-5.4-1.4-8.2-5.4-8.2c-2.7,0-5.4,2.7-5.4,8.2L151.3,142.9L151.3,142.9z M65.6,103.4v10.9H53.3v62.6H42.4v-62.6H30.2v-10.9H65.6L65.6,103.4z M95.5,122.4v54.4H86v-5.4c-4.1,4.1-8.2,6.8-10.9,6.8 c-2.7,0-5.4-1.4-6.8-4.1c0-1.4-1.4-4.1-1.4-8.2v-43.5h9.5v44.9c0,1.4,1.4,2.7,2.7,2.7s4.1-1.4,6.8-4.1v-42.2L95.5,122.4L95.5,122.4z M133.6,138.8v21.8c0,5.4,0,8.2-1.4,10.9c-1.4,4.1-4.1,6.8-8.2,6.8s-6.8-2.7-9.5-6.8v5.4H105v-73.5h9.5v24.5 c2.7-4.1,6.8-5.4,9.5-5.4c4.1,0,6.8,2.7,8.2,6.8C133.6,130.6,133.6,133.3,133.6,138.8z M170.3,157.8v8.2c0,2.7-1.4,4.1-2.7,5.4 c-2.7,4.1-6.8,5.4-12.2,5.4c-5.4,0-9.5-1.4-12.2-5.4c-2.7-2.7-2.7-6.8-2.7-12.2v-19c0-5.4,1.4-9.5,2.7-12.2 c2.7-4.1,6.8-5.4,12.2-5.4c5.4,0,9.5,1.4,12.2,5.4c2.7,2.7,2.7,6.8,2.7,12.2V151h-20.4v9.5c0,5.4,1.4,8.2,5.4,8.2 c2.7,0,4.1-1.4,4.1-4.1v-1.4v-5.4L170.3,157.8L170.3,157.8z M103.7,35.4v23.1c0,5.4-1.4,8.2-5.4,8.2c-2.7,0-5.4-2.7-5.4-8.2V35.4 c0-5.4,1.4-8.2,5.4-8.2C102.3,27.2,103.7,29.9,103.7,35.4z M182.6,141.5c0-17.7-1.4-29.9-2.7-39.5c-1.4-4.1-2.7-8.2-6.8-10.9 c-2.7-2.7-6.8-4.1-10.9-5.4c-13.6-1.4-34-2.7-61.2-2.7s-47.6,1.4-61.2,2.7c-4.1,0-8.2,2.7-10.9,5.4C26.1,93.9,23.4,98,22,102 c-1.4,8.2-2.7,21.8-2.7,39.5s1.4,29.9,2.7,39.5c1.4,4.1,2.7,8.2,6.8,10.9c2.7,2.7,6.8,4.1,10.9,5.4c13.6,1.4,34,2.7,61.2,2.7 s47.6-1.4,61.2-2.7c4.1,0,8.2-2.7,10.9-5.4c2.7-2.7,5.4-6.8,6.8-10.9C182.6,172.8,182.6,159.2,182.6,141.5z M69.7,44.9L83.3,0H72.4 l-8.2,28.6L56.1,0H43.8l4.1,10.9c0,0,1.4,4.1,4.1,10.9c4.1,10.9,5.4,17.7,6.8,23.1v29.9h10.9L69.7,44.9L69.7,44.9z M113.2,57.1v-19 c0-5.4-1.4-9.5-2.7-13.6c-2.7-4.1-6.8-5.4-12.2-5.4s-9.5,1.4-12.2,5.4c-2.7,2.7-2.7,6.8-2.7,13.6v19c0,5.4,1.4,9.5,2.7,13.6 c2.7,4.1,6.8,5.4,12.2,5.4s8.2-1.4,12.2-5.4C111.8,66.7,113.2,62.6,113.2,57.1z M140.4,74.8h9.5V19h-9.5v42.2 c-2.7,2.7-4.1,4.1-6.8,4.1c-1.4,0-2.7-1.4-2.7-2.7V17.7h-9.5v43.5c0,4.1,0,6.8,1.4,8.2c1.4,2.7,2.7,4.1,6.8,4.1 c4.1,0,6.8-2.7,10.9-6.8L140.4,74.8L140.4,74.8z"></path></svg></span></a> </li> </ul> <div class="ft-logo-sourdline"><a href="https://canal.sourdline.com/" target="_blank"><img class="custo-sourdline" src="https://bran-media.canalplus.pro/image/65f44bb2b917a/uploads/media/Sourdline-W-espacesourd.svg" alt="Sourdline"></a></div> <p class="ft-text">Vous 锚tes abonn茅 CANAL+ <br>Retrouvez l'ensemble de l'aide en ligne CANAL+ : comment g茅rer votre abonnement, utiliser nos services, trouver de l'aide ou rester inform茅. B茅n茅ficiez 茅galement de l'exp茅rience de la communaut茅. </p> <p class="ft-copyright">© CANAL+ 2022</p> </li> </ul> </div> </footer> <!-- END OF FOOTER MYCANAL CONTAINER --> <!-- LIGHTBOX JS --> <script type="text/javascript" src="https://dimelo.s3.amazonaws.com/custom-v2/canalforum/lity/lity.min.js"></script> <!-- START OF HEADER MYCANAL SCRIPTS --> <script src="https://dimelo-chat.s3.amazonaws.com/canalplus/libs/object-assign.min.js"></script> <script> // Polyfill, modifying the global Object window.ObjectAssign.polyfill(); </script> <!-- TRACKING CANAL START --> <script id="om-tracking" src="https://static.canal-plus.net/gitlab/trcking/production/v2/trcking.min.js" data-channel="Assistance" data-reportsuite="cplusmycanalv2prod" data-filter="javascript:,.mycanal.fr,.canal.fr" data-tealium-key="assistance" async></script> <script> // Omniture tracking initialisation - DO NOT ALTER var trackingQueue = []; var eventQueue = [] function sendPageView(trackingObject) {trackingQueue.push(trackingObject)} function sendEvent(event) {eventQueue.push(event)} </script> <script type="text/javascript"> function pageVisit(data) { var page_view = { name: 'dimelo' }; data.channel = 'Assistance'; data.prop10 = 'Client'; data.prop11 = 'Autres'; data.prop12 = 'Consumer'; if (data.pageName) page_view.name = data.pageName; page_view.data = data; sendPageView(page_view); } setTimeout(function() { var cat_maps = { type: { 3779: 'Discussion', 3781: 'Faq', 3851: 'Infos Incidents' }, cat: { 3789: 'Sat', 3790: 'TNT', 3791: 'Web et Mobile', 4644: 'ADSL', 3783: 'MyCanal', 3784: 'Materiel', 3785: 'Services', 3786: 'Compte', 3787: 'Progs', 4279: 'Vie abo', 3788: 'Abo' } }; // var page_view = { // name: 'dimelo' // }; var data = {}; var page = Page.current(); if (page == 'home') { data.prop4 = 'Assistance - Accueil'; data.pageName = 'Assistance - Accueil'; } else if (page == 'content') { var content_type_id = Page.get('categories').find(function(c) { return c.category_group_id == 692 }).id; var content_cat = cat_maps.cat[content_type_id == 3851 ? Page.get('categories').find(function(c) { return c.category_group_id == 694 }).id : Page.get('categories').find(function(c) { return c.category_group_id == 693 }).id]; var content_title = Dimelo.jQuery.trim(Dimelo.jQuery('#yui-main .question h1').text()); var prop4 = 'Assistance - ' + cat_maps.type[content_type_id]; data.prop4 = prop4; data.prop5 = prop4 + ' - ' + content_cat; data.prop6 = data.prop5 + ' - ' + content_title; data.pageName = data.prop6; } else if (page == 'page') { data.prop4 = 'Assistance - ' + document.title.replace(' - CANAL Assistance', ''); data.pageName = 'Assistance - ' + document.title.replace(' - CANAL Assistance', ''); } else if (page == 'new_content') { data.prop4 = 'Assistance - Poster Question'; data.prop5 = 'Assistance - Poster Question - Accueil'; data.pageName = data.prop5; Dimelo.jQuery('#question_category_group_themes .checkboxes div.row.checkbox-row').click(function(e) { if (!window.categoryAlreadySelected) { window.categoryAlreadySelected = true; e.stopPropagation(); var click_data = {}; click_data['prop4'] = 'Assistance - Poster Question'; click_data['prop5'] = 'Assistance - Poster Question - Redaction'; click_data['pageName'] = click_data['prop5']; pageVisit(click_data); } }); Dimelo.jQuery('form#new_question_simple_form div.row-ok-button button').click(function(e) { e.stopPropagation(); var click_data = {}; click_data['prop4'] = 'Assistance - Poster Question'; click_data['prop5'] = 'Assistance - Poster Question - ' + $("#question_category_group_themes input[type=checkbox]:checked").map(function() { return cat_maps.cat[$(this).val()]; }).toArray().join(' '); click_data['prop6'] = click_data['prop5'] + ' - Validation'; click_data['pageName'] = click_data['prop6']; pageVisit(click_data); }); } else if (page == 'category' && Page.get('category_id') == 3851) { data.prop4 = 'Assistance - Infos Incidents'; data.prop5 = 'Assistance - Infos Incidents - Tous les incidents'; data.prop6 = 'Assistance - Infos Incidents - Tous les incidents'; data.pageName = 'Assistance - Infos Incidents - Tous les incidents'; $('div.filtres-ii a').click(function() { var click_data = {}; var filter_name = {'Tous les incidents': 'Tous les incidents', 'Satellite': 'Sat', 'ADSL et c芒ble': 'ADSL', 'TNT': 'TNT', 'Web et mobile': 'Web et mobile'}[$(this).text()]; click_data['prop4'] = 'Assistance - Info Incidents'; click_data['prop5'] = 'Assistance - ' + filter_name; click_data['prop5'] = 'Assistance - ' + filter_name; pageVisit(click_data); }); } else if (page == 'contents') { var result_count = $('.result-count').text().replace(/[^0-9]/g, '') != "0" ? $('.result-count').text().replace(/[^0-9]/g, '') : "Zero"; data.prop4 = 'Assistance - Recherche'; data.prop5 = 'Assistance - Recherche resultats'; data.prop1 = (Page.get('search_query') || $("p.result-count").attr("data-name-search")); data.prop2 = result_count; data.events = 'event1'; data.pageName = 'Assistance - Recherche resultats'; } else if (page == 'user' || document.location.pathname == '/home') { data.prop4 = 'Assistance - Profils'; data.prop5 = data.prop4 + ' - '; data.prop5 += page == 'user' ? 'Public' : 'Prive'; data.pageName = data.prop5; } pageVisit(data); }, 1000); </script> <!-- TRACKING CANAL END --></div> </body></html>