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Advanced Protection Program

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<h1 class="glue-headline glue-headline--headline-1 glue-mod-font-weight-medium headline-container"> Common questions about Advanced Protection Program. </h1> </div> </div> </section><section class="_section-title-faq-1 fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-4-bottom" id="section-title-faq-1"> <div class="glue-grid glue-mod-spacer-2-bottom glue-mod-text-left"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md"> <h3 class="glue-headline glue-headline--headline-3 glue-mod-font-weight-medium"> Enrolling in Advanced Protection </h3> </div> </div> </section><section class="_expansion-panel-1 fade-in fade-in-init glue-page expandable-panel glue-mod-spacer--top glue-mod-spacer--bottom"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="_expansion-panel-1"> <div class="glue-expansion-panels__header"> <h2 class="glue-eyebrow"></h2> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed"> Collapse all </span> <svg alt="Expand all" id="expand-all" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon"> <path d="M16.59 9.41L18 8l-6-6-6 6 1.41 1.41L12 4.83l4.59 4.58zM12 19.17l-4.59-4.58L6 16l6 6 6-6-1.41-1.41L12 19.17z"></path> </svg> </button> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-6380580686790656"> <h3 class="glue-expansion-panel__button-header"> Who should enroll in the Advanced Protection Program? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-6380580686790656"> <div class="markdown-block"> <p>People whose accounts contain particularly valuable files or sensitive information should consider Advanced Protection. Google strongly recommends that journalists, activists, business executives, and people involved in elections enroll.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-5602110482415616"> <h3 class="glue-expansion-panel__button-header"> I have more than one Google Account. Which one should I enroll? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-5602110482415616"> <div class="markdown-block"> <p>If you’re at high risk for targeted online attacks, we recommend enrolling both your work and personal accounts, and possibly even your family members’ accounts.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-4770840970002432"> <h3 class="glue-expansion-panel__button-header"> I have a Google Workspace Account. Can I enroll? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-4770840970002432"> <div class="markdown-block"> <p>If you have a Google Workspace Account (an organizational Google Account) you can enroll it individually with admin approval. <a href="https://myaccount.google.com/advanced-protection/landing">Start the enrollment process</a> to see if your admin has already enabled Advanced Protection. If not, speak to your admin directly.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-5206166037331968"> <h3 class="glue-expansion-panel__button-header"> I’m a Google Workspace administrator for a team or organization. Can I enroll everyone? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-5206166037331968"> <div class="markdown-block"> <p>Yes. In fact, we recommend enrolling all of the accounts in any organization that might be targeted, such as a campaign; a political, journalist, or activist group; or an election-related organization.</p> </div> </div> </div> </div> </div> </div> </section><section class="_section-title-faq-2 fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-4-bottom" id="section-title-faq-2"> <div class="glue-grid glue-mod-spacer-2-bottom glue-mod-text-left"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md"> <h3 class="glue-headline glue-headline--headline-3 glue-mod-font-weight-medium"> Getting ready to enroll </h3> </div> </div> </section><section class="_expansion-panel-2 fade-in fade-in-init glue-page expandable-panel glue-mod-spacer--top glue-mod-spacer--bottom"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="_expansion-panel-2"> <div class="glue-expansion-panels__header"> <h2 class="glue-eyebrow"></h2> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed"> Collapse all </span> <svg alt="Expand all" id="expand-all" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon"> <path d="M16.59 9.41L18 8l-6-6-6 6 1.41 1.41L12 4.83l4.59 4.58zM12 19.17l-4.59-4.58L6 16l6 6 6-6-1.41-1.41L12 19.17z"></path> </svg> </button> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-6108679796162560"> <h3 class="glue-expansion-panel__button-header"> How much does Advanced Protection cost? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-6108679796162560"> <div class="markdown-block"> <p>The Advanced Protection Program is a free service.</p> <p>In order to enroll, you can use a <a href="https://support.google.com/accounts/answer/13548313?hl=en" target="_blank" rel="noopener">passkey</a> on your personal device or you can <a href="https://store.google.com/us/product/titan_security_key" target="_blank" rel="noopener">purchase a security key</a>. You’ll also need to add recovery options to avoid getting locked out.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-5347520944013312"> <h3 class="glue-expansion-panel__button-header"> Do I need any special hardware or software? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-5347520944013312"> <div class="markdown-block"> <p>You’ll need at least one passkey or FIDO compliant security key, like <a href="https://store.google.com/us/product/titan_security_key" target="_blank" rel="noopener">Google’s Titan Security Key</a>, when you enroll and sign in to your Google Account. You have the option to enroll with any of following configurations as your primary and secondary security factors:&nbsp;</p> <ul> <li>2 passkeys or security keys</li> <li>1 passkey and 1 security key</li> <li>1 passkey or security key, and recovery options, like a recovery phone and email</li> </ul> <p>If you’re part of a federal campaign, you may qualify for a free Google Titan Security Key. Google has partnered with Defending Digital Campaigns (DDC) to help safeguard campaign accounts, and make it easier for campaigns to enroll in Advanced Protection. <a href="https://defendcampaigns.org/fec-eligibility" target="_blank" rel="noopener">Check your eligibility</a>.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-4817247823200256"> <h3 class="glue-expansion-panel__button-header"> Is there anything I should set up before enrolling? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-4817247823200256"> <div class="markdown-block"> <p>Yes. Add an <a href="https://myaccount.google.com/recovery/email" target="_blank">email</a> and <a href="https://myaccount.google.com/signinoptions/rescuephone" target="_blank">phone number</a> to your Google Account, so it’s easy to recover if you get locked out.</p> </div> </div> </div> </div> </div> </div> </section><section class="_section-title-faq-3 fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-4-bottom" id="section-title-faq-3"> <div class="glue-grid glue-mod-spacer-2-bottom glue-mod-text-left"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md"> <h3 class="glue-headline glue-headline--headline-3 glue-mod-font-weight-medium"> Using your account with Advanced Protection </h3> </div> </div> </section><section class="_expansion-panel-3 fade-in fade-in-init glue-page expandable-panel glue-mod-spacer--top glue-mod-spacer--bottom"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="_expansion-panel-3"> <div class="glue-expansion-panels__header"> <h2 class="glue-eyebrow"></h2> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed"> Collapse all </span> <svg alt="Expand all" id="expand-all" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon"> <path d="M16.59 9.41L18 8l-6-6-6 6 1.41 1.41L12 4.83l4.59 4.58zM12 19.17l-4.59-4.58L6 16l6 6 6-6-1.41-1.41L12 19.17z"></path> </svg> </button> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-5693054502305792"> <h3 class="glue-expansion-panel__button-header"> What can I expect once I’m enrolled? What will be different? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-5693054502305792"> <div class="markdown-block"> <p>Most of your day-to-day account activity will not feel different. <ul> <li> The biggest change will be that your passkey or your security key will be required when you sign in to your account. </li> <li> You may find you receive more alerts or warnings before downloading a file or installing an app. Strong protections against malware are built into all Google products, such as Google Play Store and Google Chrome, but Advanced Protection performs even more stringent checks. </li> <li> A number of account security features that were optional will be automatically turned on and kept on for your account. </li> </ul></p> </div> </div> </div> </div> </div> </div> </section><section class="_section-title-faq-4 fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-4-bottom" id="section-title-faq-4"> <div class="glue-grid glue-mod-spacer-2-bottom glue-mod-text-left"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md"> <h3 class="glue-headline glue-headline--headline-3 glue-mod-font-weight-medium"> Using passkeys and security keys </h3> </div> </div> </section><section class="_expansion-panel-4 fade-in fade-in-init glue-page expandable-panel glue-mod-spacer--top glue-mod-spacer--bottom"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-10"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="_expansion-panel-4"> <div class="glue-expansion-panels__header"> <h2 class="glue-eyebrow"></h2> <button class="glue-expansion-panels-toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed"> Collapse all </span> <svg alt="Expand all" id="expand-all" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon"> <path d="M16.59 9.41L18 8l-6-6-6 6 1.41 1.41L12 4.83l4.59 4.58zM12 19.17l-4.59-4.58L6 16l6 6 6-6-1.41-1.41L12 19.17z"></path> </svg> </button> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-6537252125147136"> <h3 class="glue-expansion-panel__button-header"> What’s a passkey and how do I create one? How many do I need? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-6537252125147136"> <div class="markdown-block"> <p>Passkeys are the simplest and most secure way to sign in to your Google Account, verifying it’s you with just your fingerprint, face scan or screen lock — no password needed. Passkeys can never be guessed or reused, helping keep your private information secure against attackers. Passkeys can also be created on FIDO 2 compliant physical security keys. </p> <p>You’ll need at least one passkey or one security key set up on your account to enroll in Advanced Protection.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-6045911197941760"> <h3 class="glue-expansion-panel__button-header"> What’s a security key and how do I get one? How many do I need? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-6045911197941760"> <div class="markdown-block"> <p>A security key is a physical key that you use to sign in to your account, just as you would have for your house or car. When you sign in with a security key, you plug in or touch the key to your device.</p> <p>Google Accounts that use passkeys or security keys are much safer from attacks than accounts that only have a password. You’ll need at least one passkey or security key set up on your account to enroll in Advanced Protection.</p> <p><b>Types of keys</b></p> <p>Passkeys use the built-in security features of your personal device, like your fingerprint, face scan, or other screen lock. Passkeys can also be created on FIDO 2 compliant physical security keys.</p> <p>There are many kinds of hardware security keys. You might plug a USB key into your device, keep a Bluetooth key nearby, or hold an NFC key close to your device when you sign in.</p> <p>You can purchase <a href="https://store.google.com/product/titan_security_key" target="_blank" rel="noopener">Google’s Titan Security Key</a> or any key that supports the FIDO 2 open standard. FIDO 1 keys can also be used to enroll in Advanced Protection, but you will still need to additionally enter your password when signing in.</p> </div> </div> </div> <div class="glue-expansion-panel"> <div class="glue-expansion-panel-toggle" data-glue-expansion-panel-toggle-for="panel-6057506670116864"> <h3 class="glue-expansion-panel__button-header"> Will I need to keep my key with me all the time? What if I lose it? </h3> <svg alt="Expand" viewBox="0 0 24 24" role="img" aria-hidden="true" class="glue-icon glue-expansion-panel__button-arrow"> <path d="M5.41 7.59L4 9l8 8 8-8-1.41-1.41L12 14.17"></path> </svg> </div> <div class="glue-expansion-panel-content" id="panel-6057506670116864"> <div class="markdown-block"> <p>You’ll need your passkey or your security key to sign in to your <a href="http://account.google.com" target="_blank" rel="noopener">Google Account</a>. Remember to bring your passkey (which is on your device) or your security key with you when you travel.</p> <p>If you lose your passkey or security key and are still signed in on one of your devices, visit <a href="http://account.google.com" target="_blank" rel="noopener">account.google.com</a> to add or replace a key. Otherwise, <a href="https://accounts.google.com/signin/recovery" target="_blank" rel="noopener">submit a request to recover your account</a>. Google may take a few days to verify it’s you and restore your access.</p> </div> </div> </div> </div> </div> </div> </section><section id="intro-heading-small-for-more-faq" class="_intro-heading-small-for-more-faq fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-7-bottom"> <div class="glue-grid glue-mod-text-center glue-mod-spacer-2-bottom"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md glue-grid__col--span-3-lg"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md glue-grid__col--span-6-lg"> <div class="glue-headline glue-headline--headline-5"> For more FAQs, visit the<br>
<a href="https://support.google.com/accounts/answer/7539956" target="_blank">Advanced Protection Help Center.</a> </div> </div> </div> </section><section id="intro-heading-enroll" class="_intro-heading-enroll fade-in fade-in-init intro-headings glue-page glue-mod-spacer-7-top glue-mod-spacer-7-bottom"> <div class="glue-grid glue-mod-spacer-2-bottom glue-mod-text-center"> <div class="glue-grid__col glue-grid__col--span-0-sm glue-grid__col--span-1-md glue-grid__col--span-2-lg"></div> <div class="glue-grid__col glue-grid__col--span-4-sm glue-grid__col--span-10-md glue-grid__col--span-8-lg"> <div class="glue-headline glue-headline--headline-3 glue-mod-font-weight-medium headline-container"> Enroll in Advanced Protection. </div> </div> </div> <div class="glue-mod-text-center"> <a target="_blank" href="https://myaccount.google.com/advanced-protection/landing?continue=https://landing.google.com/advancedprotection/" class="glue-button glue-button--high-emphasis get-started-cta-body"> Get 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