Empathy (HBR Emotional Intelligence Series)

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id="revtext" data-validation=""> <label class="form-label" for="revtext_input">Comments <small>*</small> </label> <textarea name="revtext" id="revtext_input" data-label="Comments" rows="" aria-required="true" aria-labelledby="revtext" aria-live="polite" data-input class="form-input" ></textarea> </div> <div class="form-field"> <input type="submit" class="button button--primary" value="Submit Review"> </div> <input type="hidden" name="product_id" value="16390"> <input type="hidden" name="action" value="post_review"> </fieldset> </form> </div> </div> </div> </div>  </section> </div> <section class="productView-guideBoxes">  <div class="productView-price-container"> <div class="productView-price"> <div class="price-section price-section--withoutTax rrp-price--withoutTax" style="display: none;" > <span> MSRP: </span> <span data-product-rrp-price-without-tax class="price price--rrp"> </span> </div> <div class="price-section price-section--withoutTax non-sale-price--withoutTax" style="display: none;"> <span> Was: </span> <span data-product-non-sale-price-without-tax class="price price--non-sale"> </span> </div> <div class="price-section price-section--withoutTax" > <span class="price-label" > </span> <span class="price-now-label" style="display: none;"> Now: </span> <span data-product-price-without-tax class="price price--withoutTax" data-price-value="19.99">$19.99</span> </div> <span class="currency-code"> (USD)</span> <div class="price-section price-section--saving price" style="display: none;" quantity-price-label>Quantity price applied</div> </div> </div> <div data-content-region="product_below_price"></div>  <div class="productView-rating" style="display:none;"> <span role="img" aria-label="Product rating is 0 of 5" > <span class="icon icon--ratingEmpty"> <svg> <use href="#icon-star" /> </svg> </span> <span class="icon icon--ratingEmpty"> <svg> <use href="#icon-star" /> </svg> </span> <span class="icon icon--ratingEmpty"> <svg> <use href="#icon-star" /> </svg> </span> <span class="icon icon--ratingEmpty"> <svg> <use href="#icon-star" /> </svg> </span> <span class="icon icon--ratingEmpty"> <svg> <use href="#icon-star" /> </svg> </span> </span> <span>(No reviews yet)</span> <a href="https://store.hbr.org/product/empathy-hbr-emotional-intelligence-series/10146" class="productView-reviewLink productView-reviewLink--new" data-reveal-id="modal-review-form" role="button" > Write a Review </a> <div id="modal-review-form" class="modal" data-reveal> <div class="modal-header"> <h2 class="modal-header-title">Write a Review</h2> <button class="modal-close" type="button" title="Close" > <span class="aria-description--hidden">Close</span> <span aria-hidden="true">×</span> </button> </div> <div class="modal-body"> <div class="writeReview-productDetails"> <div class="writeReview-productImage-container"> <img src="https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/250x260/products/16390/282851/10146_500__14310.1713552282.png?c=2" alt="Empathy (HBR Emotional Intelligence Series) ^ 10146" title="Empathy (HBR Emotional Intelligence Series) ^ 10146" data-sizes="auto" srcset="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-srcset="https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/80w/products/16390/282851/10146_500__14310.1713552282.png?c=2 80w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/160w/products/16390/282851/10146_500__14310.1713552282.png?c=2 160w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/320w/products/16390/282851/10146_500__14310.1713552282.png?c=2 320w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/640w/products/16390/282851/10146_500__14310.1713552282.png?c=2 640w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/960w/products/16390/282851/10146_500__14310.1713552282.png?c=2 960w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/1280w/products/16390/282851/10146_500__14310.1713552282.png?c=2 1280w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/1920w/products/16390/282851/10146_500__14310.1713552282.png?c=2 1920w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/2560w/products/16390/282851/10146_500__14310.1713552282.png?c=2 2560w" class="lazyload" loading="lazy" /> </div> <h6 class="product-brand"></h6> <h5 class="product-title">Empathy (HBR Emotional Intelligence Series)</h5> </div> <form class="form writeReview-form" action="/postreview.php" method="post"> <fieldset class="form-fieldset"> <div class="form-field"> <label class="form-label" for="rating-rate">Rating <small>*</small> </label>   <select id="rating-rate" class="form-select" name="revrating" data-input aria-required="true"> <option value="">Select Rating</option> <option value="1">1 star (worst)</option> <option value="2">2 stars</option> <option value="3">3 stars (average)</option> <option value="4">4 stars</option> <option value="5">5 stars (best)</option> </select> </div>  <div class="form-field" id="revfromname" data-validation="" > <label class="form-label" for="revfromname_input">Name <small>*</small> </label> <input type="text" name="revfromname" id="revfromname_input" class="form-input" data-label="Name" data-input aria-required="true" aria-labelledby="revfromname" aria-live="polite" > </div>  <div class="form-field" id="email" data-validation="" > <label class="form-label" for="email_input">Email <small>*</small> </label> <input type="text" name="email" id="email_input" class="form-input" data-label="Email" data-input aria-required="true" aria-labelledby="email" aria-live="polite" > </div>  <div class="form-field" id="revtitle" data-validation="" > <label class="form-label" for="revtitle_input">Review Subject <small>*</small> </label> <input type="text" name="revtitle" id="revtitle_input" class="form-input" data-label="Review Subject" data-input aria-required="true" aria-labelledby="revtitle" aria-live="polite" > </div>  <div class="form-field" id="revtext" data-validation=""> <label class="form-label" for="revtext_input">Comments <small>*</small> </label> <textarea name="revtext" id="revtext_input" data-label="Comments" rows="" aria-required="true" aria-labelledby="revtext" aria-live="polite" data-input class="form-input" ></textarea> </div> <div class="form-field"> <input type="submit" class="button button--primary" value="Submit Review"> </div> <input type="hidden" name="product_id" value="16390"> <input type="hidden" name="action" value="post_review"> </fieldset> </form> </div> </div> </div>  <div class="productView-options-container"> <div class="productView-options"> <form class="form" method="post" action="https://store.hbr.org/cart.php" enctype="multipart/form-data" data-cart-item-add> <input type="hidden" name="action" value="add"> <input type="hidden" name="product_id" value="16390" data-parent-sku="10146"/> <div data-product-option-change style="display:none;"> <div class="form-field form-radio-box form-field--format" data-product-attribute=""> <label class="form-label form-label--alternate form-label--inlineSmall"> <span class="prefix">Available </span>formats: <small> (*) </small> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_98" name="attribute[65557]" value="98" required > <label data-product-attribute-value="98" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_98" data-label="Choose a format" data-value="PDF"> <strong>PDF</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_99" name="attribute[65557]" value="99" required > <label data-product-attribute-value="99" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_99" data-label="Choose a format" data-value="Audio MP3"> <strong>Audio MP3</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_100" name="attribute[65557]" value="100" required > <label data-product-attribute-value="100" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_100" data-label="Choose a format" data-value="Audio M4A"> <strong>Audio M4A</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_101" name="attribute[65557]" value="101" required > <label data-product-attribute-value="101" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_101" data-label="Choose a format" data-value="Audio CDROM"> <strong>Audio CDROM</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_102" name="attribute[65557]" value="102" required > <label data-product-attribute-value="102" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_102" data-label="Choose a format" data-value="Audio Cassette"> <strong>Audio Cassette</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_103" name="attribute[65557]" value="103" required > <label data-product-attribute-value="103" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_103" data-label="Choose a format" data-value="Bundle"> <strong>Bundle</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_104" name="attribute[65557]" value="104" required > <label data-product-attribute-value="104" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_104" data-label="Choose a format" data-value="DVD"> <strong>DVD</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_105" name="attribute[65557]" value="105" required > <label data-product-attribute-value="105" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_105" data-label="Choose a format" data-value="Event Live Conference"> <strong>Event Live Conference</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_106" name="attribute[65557]" value="106" required > <label data-product-attribute-value="106" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_106" data-label="Choose a format" data-value="Event Virtual Conference"> <strong>Event Virtual Conference</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_107" name="attribute[65557]" value="107" required > <label data-product-attribute-value="107" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_107" data-label="Choose a format" data-value="Word Document"> <strong>Word Document</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_108" name="attribute[65557]" value="108" required > <label data-product-attribute-value="108" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_108" data-label="Choose a format" data-value="Electronic Book"> <strong>Electronic Book</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_109" name="attribute[65557]" value="109" required > <label data-product-attribute-value="109" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_109" data-label="Choose a format" data-value="Enhanced Electronic Book"> <strong>Enhanced Electronic Book</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_110" name="attribute[65557]" value="110" required > <label data-product-attribute-value="110" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_110" data-label="Choose a format" data-value="ePub"> <strong>ePub</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_111" name="attribute[65557]" value="111" required > <label data-product-attribute-value="111" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_111" data-label="Choose a format" data-value="Financial"> <strong>Financial</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_112" name="attribute[65557]" value="112" required > <label data-product-attribute-value="112" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_112" data-label="Choose a format" data-value="Ebook"> <strong>Ebook</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_113" name="attribute[65557]" value="113" required > <label data-product-attribute-value="113" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_113" data-label="Choose a format" data-value="Hardcover/Hardcopy"> <strong>Hardcover/Hardcopy</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_150" name="attribute[65557]" value="150" required > <label data-product-attribute-value="150" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_150" data-label="Choose a format" data-value="Hardcover/Hardcopy (Color)"> <strong>Hardcover/Hardcopy (Color)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_151" name="attribute[65557]" value="151" required > <label data-product-attribute-value="151" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_151" data-label="Choose a format" data-value="Hardcover/Hardcopy (B&W)"> <strong>Hardcover/Hardcopy (B&W)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_114" name="attribute[65557]" value="114" required > <label data-product-attribute-value="114" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_114" data-label="Choose a format" data-value="Web Based HTML"> <strong>Web Based HTML</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_115" name="attribute[65557]" value="115" required > <label data-product-attribute-value="115" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_115" data-label="Choose a format" data-value="Kit"> <strong>Kit</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_116" name="attribute[65557]" value="116" required > <label data-product-attribute-value="116" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_116" data-label="Choose a format" data-value="License"> <strong>License</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_117" name="attribute[65557]" value="117" required > <label data-product-attribute-value="117" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_117" data-label="Choose a format" data-value="Magazine"> <strong>Magazine</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_118" name="attribute[65557]" value="118" required > <label data-product-attribute-value="118" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_118" data-label="Choose a format" data-value="Mobi"> <strong>Mobi</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_119" name="attribute[65557]" value="119" required > <label data-product-attribute-value="119" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_119" data-label="Choose a format" data-value="Multimedia CDROM"> <strong>Multimedia CDROM</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_120" name="attribute[65557]" value="120" required > <label data-product-attribute-value="120" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_120" data-label="Choose a format" data-value="Multimedia Windows Media"> <strong>Multimedia Windows Media</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_121" name="attribute[65557]" value="121" required > <label data-product-attribute-value="121" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_121" data-label="Choose a format" data-value="Paperback Book"> <strong>Paperback Book</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_122" name="attribute[65557]" value="122" required > <label data-product-attribute-value="122" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_122" data-label="Choose a format" data-value="Powerpoint"> <strong>Powerpoint</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_123" name="attribute[65557]" value="123" required > <label data-product-attribute-value="123" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_123" data-label="Choose a format" data-value="Paperback/Softbound"> <strong>Paperback/Softbound</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_152" name="attribute[65557]" value="152" required > <label data-product-attribute-value="152" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_152" data-label="Choose a format" data-value="Paperback/Softbound (Color)"> <strong>Paperback/Softbound (Color)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_153" name="attribute[65557]" value="153" required > <label data-product-attribute-value="153" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_153" data-label="Choose a format" data-value="Paperback/Softbound (B&W)"> <strong>Paperback/Softbound (B&W)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_154" name="attribute[65557]" value="154" required > <label data-product-attribute-value="154" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_154" data-label="Choose a format" data-value="Registration Fee"> <strong>Registration Fee</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_124" name="attribute[65557]" value="124" required > <label data-product-attribute-value="124" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_124" data-label="Choose a format" data-value="Short Run"> <strong>Short Run</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_125" name="attribute[65557]" value="125" required > <label data-product-attribute-value="125" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_125" data-label="Choose a format" data-value="Subscription"> <strong>Subscription</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_126" name="attribute[65557]" value="126" required > <label data-product-attribute-value="126" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_126" data-label="Choose a format" data-value="Service"> <strong>Service</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_127" name="attribute[65557]" value="127" required > <label data-product-attribute-value="127" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_127" data-label="Choose a format" data-value="Video CDROM"> <strong>Video CDROM</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_128" name="attribute[65557]" value="128" required > <label data-product-attribute-value="128" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_128" data-label="Choose a format" data-value="Video DVD"> <strong>Video DVD</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_129" name="attribute[65557]" value="129" required > <label data-product-attribute-value="129" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_129" data-label="Choose a format" data-value="Video Flash"> <strong>Video Flash</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_130" name="attribute[65557]" value="130" required > <label data-product-attribute-value="130" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_130" data-label="Choose a format" data-value="Video VHS (NTSC)"> <strong>Video VHS (NTSC)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_131" name="attribute[65557]" value="131" required > <label data-product-attribute-value="131" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_131" data-label="Choose a format" data-value="Video VHS (PAL)"> <strong>Video VHS (PAL)</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_132" name="attribute[65557]" value="132" required > <label data-product-attribute-value="132" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_132" data-label="Choose a format" data-value="Video Real Player"> <strong>Video Real Player</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_133" name="attribute[65557]" value="133" required > <label data-product-attribute-value="133" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_133" data-label="Choose a format" data-value="Microsoft Excel Spreadsheet"> <strong>Microsoft Excel Spreadsheet</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_134" name="attribute[65557]" value="134" required > <label data-product-attribute-value="134" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_134" data-label="Choose a format" data-value="XML"> <strong>XML</strong> </label> <input class="form-radio" type="radio" id="attribute_radio_65557_135" name="attribute[65557]" value="135" required > <label data-product-attribute-value="135" class="form-label form-label--radio form-label--format" for="attribute_radio_65557_135" data-label="Choose a format" data-value="Zip File"> <strong>Zip File</strong> </label> </div> <div class="form-field form-radio-box" data-product-attribute="set-radio" role="radiogroup" aria-labelledby="radio-group-label-65558"> <label class="form-label form-label--alternate form-label--inlineSmall" id="radio-group-label-65558"> <span class="prefix">Available </span>languages: <small> (*) </small> </label> <input class="form-radio" type="radio" id="attribute_radio_65558_138" name="attribute[65558]" value="138" required > <label data-product-attribute-value="138" class="form-label form-label--radio" for="attribute_radio_65558_138" data-label="Choose a language" data-value="English">English</label> <input class="form-radio" type="radio" id="attribute_radio_65558_139" name="attribute[65558]" value="139" required > <label data-product-attribute-value="139" class="form-label form-label--radio" for="attribute_radio_65558_139" data-label="Choose a language" data-value="Spanish">Spanish</label> <input class="form-radio" type="radio" id="attribute_radio_65558_143" name="attribute[65558]" value="143" required > <label data-product-attribute-value="143" class="form-label form-label--radio" for="attribute_radio_65558_143" data-label="Choose a language" data-value="Chinese">Chinese</label> <input class="form-radio" type="radio" id="attribute_radio_65558_147" name="attribute[65558]" value="147" required > <label data-product-attribute-value="147" class="form-label form-label--radio" for="attribute_radio_65558_147" data-label="Choose a language" data-value="Danish">Danish</label> <input class="form-radio" type="radio" id="attribute_radio_65558_146" name="attribute[65558]" value="146" required > <label data-product-attribute-value="146" class="form-label form-label--radio" for="attribute_radio_65558_146" data-label="Choose a language" data-value="French">French</label> <input 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productView-description-pubdate"> <span class="attr-name">Publication Date:</span> <span class="attr-value">May 09, 2017</span> </p> <div class="productView-description-detail"> <p>Empathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes," the reality is that understanding the motivations and emotions of others is an elusive capability. This book helps you understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: Daniel Goleman, Annie McKee, and Adam Waytz.<br><br>How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of "Harvard Business Review." Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.</p> </div> <div class="productView-description-bottom"> <div class="productView-desc-attr"> <span class="attr-name">Product #: </span> <span class="attr-value" data-product-sku style="display: none;">10146</span> </div> <div class="productView-desc-attr"> <span class="attr-name">Pages:</span> <span class="attr-value">160</span> </div> </div> <div class="productView-desc-attr productView-description-topics"> <span class="attr-name">Related Topics:</span> <span class="related-topic"> <a href="/search.php?search_query=Managing%20conflicts&section=product" class="text-link-blue">Managing conflicts</a><span class="relatedtopics-split">, </span></span> <span class="related-topic"> <a href="/search.php?search_query=Difficult%20conversations&section=product" class="text-link-blue">Difficult conversations</a><span class="relatedtopics-split">, </span></span> </div> </article> 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https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/960w/products/16349/282996/10228_500__86536.1713552367.png?c=2 960w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/1280w/products/16349/282996/10228_500__86536.1713552367.png?c=2 1280w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/1920w/products/16349/282996/10228_500__86536.1713552367.png?c=2 1920w, https://cdn11.bigcommerce.com/s-yneuaokjib/images/stencil/2560w/products/16349/282996/10228_500__86536.1713552367.png?c=2 2560w" class="lazyload card-image" loading="lazy" /> </div> </a> </figure> <div class="card-body"> <div class="card-info-wrap"> <div class="cart-text card--subject"> <span class="card-subject-item"><span class="split-line"> | </span><span>Press Book</span></span> </div> <h3 class="card-title"> <a aria-label="Confidence (HBR Emotional Intelligence Series), $19.99 " href="https://store.hbr.org/product/confidence-hbr-emotional-intelligence-series/10228" data-origin-name="Confidence (HBR Emotional Intelligence Series) ^ 10228" data-event-type="product-click" ><span>Confidence (HBR Emotional Intelligence Series)</span></a> </h3> <div class="book-info book-info--author" data-limit="true">By <span class="author-item">Harvard Business Review<span class="author-split">, </span></span> <span class="author-item">Tomas Chamorro-Premuzic<span class="author-split">, </span></span> <span class="author-item">Rosabeth Moss Kanter<span class="author-split">, </span></span> <span class="author-item">Amy Jen Su<span class="author-split">, </span></span> <span class="author-item">Peter Bregman<span class="author-split">, </span></span> </div> </div> <div class="card-bottom"> <div class="card-text card-price" data-test-info-type="price"> <div class="price-section price-section--withoutTax rrp-price--withoutTax" style="display: none;" > <span> MSRP: </span> <span data-product-rrp-price-without-tax class="price price--rrp"> </span> </div> <div class="price-section 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"http:" : "https:") + "//" + _cc_url;document.getElementsByTagName("head")[0].appendChild(_cc_s);} if ((wwPage.indexOf("billing_address") >= 0 || wwPage.indexOf("create_account") >= 0 || wwPage.indexOf("shipping_address") >= 0 || wwPage.indexOf("checkout") >= 0) && wwPage.indexOf("confirmation") == -1 ){ if(wwPage.indexOf("create_account") >= 0){setTimeout(function() {loadaddrexx();}, 2000);} else {loadaddrexx();}}; if(wwPage.indexOf("checkout") >= 0){fetch1();} </script><style> #maintenance-notice{ display:none; } </style> <script> var pdp_promo_banner_html = "<div style='min-height:200px;'>promo banner html</div>"; </script> <script> window.hbrApiEndpoint = 'https://hbr.org'; window.recaptchaSiteKey = '6LcpmX4UAAAAANrOrsaCHmMw5UNaCYgeE0l7Kyjl'; </script>  <script type="text/javascript"> _satellite.pageBottom(); console.log("_satellite.pageBottom"); </script> </body> </html>

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Empathy (HBR Emotional Intelligence Series)