Q&A Update

<!doctype html><html lang="en-gb"><head> <meta charset="utf-8"> <title>Q&A Update</title> <link rel="alternate" href="https://business.feefo.com/product-updates/qa-update" hreflang="x-default"> <link rel="shortcut icon" href="https://business.feefo.com/hubfs/FaviconQuoteMark-01.png"> <meta name="description" content="Discover the latest updates to Feefo’s login experience, designed to enhance security and usability for managing your online reputation and customer engagement."> <link href="https://unpkg.com/aos@2.3.4/dist/aos.css" rel="stylesheet"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery-migrate/jquery-migrate-1.2.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Discover the latest updates to Feefo’s login experience, designed to enhance security and usability for managing your online reputation and customer engagement."> <meta property="og:title" content="Q&A Update"> <meta name="twitter:description" content="Discover the latest updates to Feefo’s login experience, designed to enhance security and usability for managing your online reputation and customer engagement."> <meta name="twitter:title" content="Q&A Update"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747234687/1727791901161/saas-elements-child-feefo/css/main.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747372065/1727791893579/saas-elements-child-feefo/css/theme-overrides.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164968090534/1727185252412/saas-elements-child-feefo/child.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605448/1713368219759/module_164746605448_SaaS_-_Menu.min.css"> <style> .custom-button__div__menu { margin-top: 20vh; } .navigation-primary a.active-item { color: #ffd100 !important; position: relative; } .submenu.level-1 > .has-submenu > .menu-arrow { background-image: url('data:image/svg+xml;utf8,<svg version="1.0" xmlns="http://www.w3.org/2000/svg" id="elements__svg-arrow" fill="%23000000" viewBox="0 0 320 512" width="7px" height="11px" aria-hidden="true"><g id="layer1"><path d="M34.52 239.03L228.87 44.69c9.37-9.37 24.57-9.37 33.94 0l22.67 22.67c9.36 9.36 9.37 24.52.04 33.9L131.49 256l154.02 154.75c9.34 9.38 9.32 24.54-.04 33.9l-22.67 22.67c-9.37 9.37-24.57 9.37-33.94 0L34.52 272.97c-9.37-9.37-9.37-24.57 0-33.94z"></path></g></svg>'); background-repeat: no-repeat; background-position: 25% 75%; height: 13px; width: 16px; display: inline-block; cursor: pointer; -webkit-transform: rotate(-90deg); -ms-transform: rotate(-90deg); transform: rotate(-90deg); } @media (max-width: 910px) { .submenu.level-1 > .has-submenu > .menu-arrow { -webkit-transform: rotate(0deg); -ms-transform: rotate(0deg); transform: rotate(0deg); } .submenu.level-1 > .has-submenu > .menu-arrow-bg, .submenu > .has-submenu > .menu-arrow-bg, .submenu .menu-arrow-bg { background-image: url('data:image/svg+xml;utf8,<svg version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="24px" fill="%23000000" viewBox="0 0 451.846 451.847" style="enable-background:new 0 0 451.846 451.847;" xml:space="preserve"> <g> <path d="M345.441,248.292L151.154,442.573c-12.359,12.365-32.397,12.365-44.75,0c-12.354-12.354-12.354-32.391,0-44.744 L278.318,225.92L106.409,54.017c-12.354-12.359-12.354-32.394,0-44.748c12.354-12.359,32.391-12.359,44.75,0l194.287,194.284 c6.177,6.18,9.262,14.271,9.262,22.366C354.708,234.018,351.617,242.115,345.441,248.292z"/></g></svg>'); background-repeat: no-repeat; background-position: center; display: block; height: 29px; -webkit-transition: -webkit-transform 0.4s; transition: -webkit-transform 0.4s; -o-transition: transform 0.4s; transition: transform 0.4s; transition: transform 0.4s, -webkit-transform 0.4s; width: 29px; box-shadow: 0px -0.709347px 3.54674px rgba(31, 37, 89, 0.01), 0px 2.83739px 6.38413px rgba(38, 54, 200, 0.08); border-radius: 0; position: absolute; right: 20px; top: 16px; float: right; -webkit-transform: rotate(0deg); -ms-transform: rotate(0deg); transform: rotate(0deg); } input[type="checkbox"]:checked ~ .menu-arrow .menu-arrow-bg { background-image: url('data:image/svg+xml;utf8,<svg version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="24px" fill="%23ffd100" viewBox="0 0 451.846 451.847" style="enable-background:new 0 0 451.846 451.847;" xml:space="preserve"> <g> <path d="M345.441,248.292L151.154,442.573c-12.359,12.365-32.397,12.365-44.75,0c-12.354-12.354-12.354-32.391,0-44.744 L278.318,225.92L106.409,54.017c-12.354-12.359-12.354-32.394,0-44.748c12.354-12.359,32.391-12.359,44.75,0l194.287,194.284 c6.177,6.18,9.262,14.271,9.262,22.366C354.708,234.018,351.617,242.115,345.441,248.292z"/></g></svg>'); -webkit-transform: rotate(90deg); -ms-transform: rotate(90deg); transform: rotate(90deg); } } @media (min-width: 910px) { .submenu.level-2 { left: 0; display: grid; grid-auto-flow: column; grid-template-rows: repeat(1, auto); } } @media (max-width: 910px) { input[type="checkbox"]:checked ~ .submenu { display: grid; grid-auto-flow: column; grid-template-rows: repeat(32, auto); opacity: 1; } } @media (max-width: 420px) { input[type="checkbox"]:checked ~ .submenu { display: grid; grid-auto-flow: column; grid-template-rows: repeat(30, auto); opacity: 1; } } </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605440/1713368215803/module_164746605440_SaaS_-_Header_Search.min.css"> <style> .elements-overlay-search input[type=text] { font-size: 32px; background: transparent; background-position: top right 0; background-repeat: no-repeat; border: none; border-radius: 0px; border-bottom: 2px solid #BDBFD1; box-shadow: none; padding-bottom: 50px; padding-top: 10px; padding-left: 0px; color: #1F2559; height: 90px; } .hideBtn { background-image: url(https://8768169.fs1.hubspotusercontent-na1.net/hubfs/8768169/Elements/Theme/icons/close.svg); background-size: cover; background-repeat: no-repeat; height: 25px; width: 25px; transition: 0.3s ease-in-out; } .elements-overlay-search button { float: left; width: 20%; padding: 15px; background: rgb(54, 21, 241); font-size: 17px; border: none; color: white; cursor: pointer; opacity: 0.8; } .showBtn { cursor: pointer; background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23141A2B" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; background-size: 20px; background-color: #FFFFFF; background-repeat: no-repeat; background-position: center; border-radius: 50%; height: 45px; width: 45px; margin: 0px 16px 0px -6px; transition: 0.2s ease-in-out; border: 1px solid #EFF1F6; box-shadow: 0px 4.16667px 10.4167px rgba(20, 20, 43, 0.04); } .showBtn:hover { background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23ffd100" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; transform: scale(1.1); } @media(max-width: 910px) { .showBtn { background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23141A2B" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; position: absolute; top: -53px; right: 62px; } } </style> <style> .business-link__button__icon__module_16106654906244__000000:hover span { fill: #000000 !important; } .business-link__button__icon__module_16106654906244__000000 span svg { width: 14px; } </style> <style> .business-link__button__icon__module_16106654906244__FFD100:hover span { fill: #FFD100 !important; } .business-link__button__icon__module_16106654906244__FFD100 span svg { width: 14px; } </style> <style> .business-link__icon__module_16106654906244 { vertical-align: middle; margin-right: 5px; transition: .2s ease-in-out; } .business-link__icon__module_16106654906244__right { vertical-align: middle; margin-left: 5px; transition: .2s ease-in-out; } .elements-buttons-disabled-on-desk { display: none; } .elements-btns-styles_module_16106654906244 { margin-bottom: 12px; } .elements-link-buttons_module_16106654906244 { margin-right: 16px !important; } .elements-module-button_module_16106654906244 a:last-child { margin-right: 0px !important; } .elements-btns-custom_module_16106654906244 { transition: 0.2s ease-in-out; } .elements-btns-custom_module_16106654906244:hover, .elements-btns-custom_module_16106654906244:focus { transform: scale(1.05); } @media(max-width: 767px) { .elements-module-button_module_16106654906244 { text-align: left !important; } } @media (max-width: 961px) { .elements-buttons-enabled-on-tablet { display: unset !important; } .elements-buttons-disabled-on-tablet { display: none !important; } } @media(max-width: 767px) { .elements-buttons-enabled-on-mobile { display: unset !important; } .elements-buttons-disabled-on-mobile { display: none !important; } .elements-module-buttons-container { display: table-cell; width: 767px; max-width: 100%; } .elements-module-button_module_16106654906244 { margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } } </style> <style> #hs_cos_wrapper_divider_1 hr { border:0 none; border-bottom-width:1px; border-bottom-style:solid; border-bottom-color:rgba(226,234,244,1.0); margin-left:auto; margin-right:auto; margin-top:10px; margin-bottom:10px; width:100%; } </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/165580191138/1714094460804/module_165580191138_Jake_Breadcrumbs.min.css"> <style> #hs_cos_wrapper_breadcrumbs .jake-breadcrumbs-list { padding:0px; margin-bottom:1rem; background-color:#FFFFFF; border-radius:10px; border:0px none; } #hs_cos_wrapper_breadcrumbs .jake-breadcrumb-item+.jake-breadcrumb-item::before { padding-right:0.5rem; padding-left:0.5rem; color:#6c757d !important; content:"›"; font-size:12px; } #hs_cos_wrapper_breadcrumbs .jake-breadcrumb-item.active { color:#000000; font-size:12px; } #hs_cos_wrapper_breadcrumbs .jake-breadcrumb-item a { text-decoration:none; font-size:12px; } </style> <style> #hs_cos_wrapper_divider_2 hr { border:0 none; border-bottom-width:1px; border-bottom-style:solid; border-bottom-color:rgba(226,234,244,1.0); margin-left:auto; margin-right:auto; margin-top:0px; margin-bottom:0px; width:100%; } </style> <style> .ie-elements-sac-title { margin-top: 24px; margin-bottom: 12px; } .elements-sac-content-button { text-align: right; } .ie-card-articles__date-icon { display: -webkit-inline-flex; display: -ms-inline-flexbox; display: inline-block; align-items: center; font-weight: 700; color: #141A2B; margin-bottom: 0; margin-top: 12px; } .ie-card-articles__date-icon svg { vertical-align: text-bottom; margin-right: 6px; } .elements-sac-card__text__module_16115901644861 { text-align: left; width: 100%; margin-bottom: 4px; padding-top: 24px; padding-bottom: 24px; padding-left: 24px; padding-right: 24px; } .elements-sac-card__without-image { padding-top: 12px; } .elements-sac-cards__card { text-align: center; width: 100%; padding: 0px; transition: transform 0.3s ease; position: relative; max-width: 100%; } .elements-sac-cards__module_16115901644861 { display: grid; grid-template-columns: repeat(3, auto); grid-column-gap: 27px; grid-row-gap: 27px; } .elements-sac-content-button { margin-top: 48px; margin-bottom: 24px; margin-left: 0px; margin-right: 0px; } .elements-sac-card__image__module_16115901644861 { border-top-left-radius: 24px; border-top-right-radius: 24px; object-fit: cover; max-height: 202px; } @media(max-width: 767px) { .elements-sac-content-button { text-align: left; } .elements-sac-cards__card { max-width: 100%; } .elements-sac-content-button { margin-top: 24px !important; margin-bottom: 32px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-div-content_module_16115901644861 { padding-top: 32px !important; padding-bottom: 80px !important; padding-left: 0px !important; padding-right: 0px !important; margin-top: 0px !important; margin-bottom: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .elements-module-image { padding-top: 32px !important; padding-bottom: 0px !important; padding-left: 0px !important; padding-right: 0px !important; 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margin-right: 8px; } .elements-sac-card__footer { padding: 0px 24px 16px 24px; position: absolute; bottom: 0; left: 0; width: 100%; } .elements-sac-card__footer_content { border-top: 1px solid #E7E8F1; padding-top: 24px; } .elements-module-card-title-content { margin-top: 8px; padding-left: 8px; } .elements-sac-card__footer_text-container { padding-right: 16px; margin-bottom: -15px; margin-top: 4px; } .elements-sac-card__footer_badge-container__module_16115901644861 { margin-top: 16px; } @media (max-width: 812px) { .elements-sac-card__footer_badge-container__module_16115901644861 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 0px; width: 100% !important; padding-left: 72px; } .elements-sac-cards__module_16115901644861 { grid-column-gap: 18px; } } @media(max-width: 767px) { .elements-sac-cards__card { width: 100%; } .elements-sac-card__footer_badge-container__module_16115901644861 { float: right !important; text-align: right !important; margin-bottom: 10x; margin-top: 16px; width: auto !important; padding-left: 0px; } } @media (max-width: 425px) { .elements-sac-card__footer_badge-container__module_16115901644861 { float: left !important; text-align: left !important; margin-bottom: 16px; margin-top: 16px; width: 100% !important; } } </style> <style> @media(max-width: 767px) { } </style> <style> .elements-module-image_module_16134169095518 { -webkit-filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); filter: drop-shadow(0px 3px 10px rgba(31, 37, 89, 0.04)); } .elements-form__section__subscribe_module_16134169095518 { max-width: 368px; } .elements-form__section__subscribe_module_16134169095518 form { position: relative; } .elements-form__section__subscribe_module_16134169095518 form label { display: none !important; } .elements-form__section__subscribe_module_16134169095518 form input[type=email] { height: 72px; padding-right: 150px !important; } .elements-form__section__subscribe_module_16134169095518 form .hs-submit { position: absolute; 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hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <nav class="jake-breadcrumbs" aria-label="breadcrumb"> <ol class="jake-breadcrumbs-list"> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/product-updates">Product Updates</a></li> <li class="jake-breadcrumb-item"><a href=""><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Q&A Update</span></a></li> </ol> </nav> </div> </section> <div id="hs_cos_wrapper_divider_2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> <main id="main-content" class="body-container-wrapper feefo-blog-post-v1"> <div class="body-container body-container--blog-index"> <div class="customer-stories-header-wrapper"> <div class="customer-stories-container"> <div 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"https:\u002F\u002Fbusiness.feefo.com\u002Fproduct-updates\u002Fqa-update"; window.__hsBasePath = "\u002Fproduct-updates\u002Fqa-update"; </script> </div> <div class="customer-stories-flex"> <div class="customer-stories-col"> <h1 class="elements--post--blog__title"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Q&A Update</span></h1> </div> <div class="customer-stories-col"> <img class="elements--post--blog__image" src="https://business.feefo.com/hubfs/Expert%20Answers.png" loading="lazy" alt=""> </div> </div> </div> </div> <section class="content-wrapper"> <div class="container-fluid elements--post2--blog--main__content"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="10"> <article> <div class="elements--post2--blog--body"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p style="font-weight: bold;">What is included in the update?</p> <p>We are thrilled to unveil several new features and enhancements to our Q&A platform, designed to provide an even better experience for our users. These updates are part of our ongoing commitment to improving the quality and usability of our services.</p> <p style="font-weight: bold;">Here's what's new:</p> <p><span style="font-weight: bold;">Filter by product tags: </span>Users can now easily navigate and find relevant questions and answers by filtering content based on specific product tags. This feature allows for a more streamlined and efficient search experience, ensuring that users can quickly access the information they need related to particular products.</p> <p><span style="font-weight: bold;">In progress tag: </span>Introducing the "In Progress" tag, which provides users with real-time updates on questions that are currently being addressed. This feature enhances transparency and keeps users informed about the status of their inquiries, fostering a more engaging and interactive platform experience.</p> <p><span style="font-weight: bold;">Additional reasons for rejection: </span>We have expanded the list of reasons for rejection to offer more clarity and specificity. This update aims to provide users with a better understanding of why certain questions or answers may not meet our guidelines, helping them to improve their contributions in the future.</p> <p><span style="font-weight: bold;">Update wording within the widget: </span>The wording within our interactive widget has been refined to enhance clarity and user comprehension. This improvement ensures that users can easily navigate the widget and understand its functionalities, leading to a more intuitive and user-friendly experience.</p> <p><span style="font-weight: bold;">Edit reply:</span> Users now have the ability to edit their replies after posting, allowing for corrections and updates to be made as needed. This feature empowers users to ensure their responses are accurate and up-to-date, contributing to the overall quality of the platform's content.</p> <p><span style="font-weight: bold;">Link directly to question: </span>We have introduced the capability to link directly to specific questions, making it easier for users to share and reference particular inquiries. This feature facilitates better communication and collaboration among users, as they can easily direct others to relevant discussions.</p> To find out more, click <a href="https://support.feefo.com/support/solutions/folders/8000091484" rel="noopener">here</a>.</span> </div> </article> </div> </div> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements--post--blog--author__container" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="cards__card elements--post2--blog--author__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span4 widget-span widget-type-cell elements--post2--blog--card--author__image--container" data-widget-type="cell" data-x="0" data-w="4"> <a class="author-link" href="https://business.feefo.com/product-updates/author/admin"> <img alt="Admin" class="elements--post2--blog--card--author__image" src="https://business.feefo.com/hubfs/2024%20Website%20Assets/Company%20Content%20Type/Refer%20a%20client%20assets/Over_6000_brands%20icon.svg"> </a> </div> <div class="span8 widget-span widget-type-cell" data-widget-type="cell" data-x="4" data-w="8"> <div class="elements--post--blog--card--author__display__name__social--container"> <a class="author-link" href="https://business.feefo.com/product-updates/author/admin"> <h3 class="elements--post2--blog--card--author__display__name">Admin</h3> </a> </div> <p style="margin-bottom: 16px;">Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.</p> <div class="hs-author-social-section"> <div class="hs-author-social-links"> <div class=" widget-span widget-type-cell elements--post2--blog--author__social__icons--container"> <a href="https://www.facebook.com/FeefoOfficial/videos/?ref=page_internal" target="_blank" class="hs-author-social-link hs-social-facebook"> <img class="elements--post2--blog--author__social__icons" src="https://business.feefo.com/hubfs/raw_assets/public/Saas%20Elements/images/theme/icons/social/facebook.svg" alt="Facebook Author"> </a> <a href="https://twitter.com/Feefo_Official" target="_blank" class="hs-author-social-link hs-social-twitter"> <img class="elements--post2--blog--author__social__icons" src="https://business.feefo.com/hubfs/raw_assets/public/Saas%20Elements/images/theme/icons/social/twitter.svg" alt="Twitter Author"> </a> <a href="https://uk.linkedin.com/company/feefo" target="_blank" class="hs-author-social-link hs-social-linkedin"> <img class="elements--post2--blog--author__social__icons" src="https://business.feefo.com/hubfs/raw_assets/public/Saas%20Elements/images/theme/icons/social/linkedin.svg" alt="Linkedin Author"> </a> <a href="https://www.feefo.com/uk" target="_blank" class="hs-author-social-link hs-social-website"> <img class="elements--post2--blog--author__social__icons" src="https://business.feefo.com/hubfs/raw_assets/public/Saas%20Elements/images/theme/icons/social/web.svg" alt="Website Author"> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div id="section-articles" style="background-color: #F6F9FF;"> <section class="content-wrapper"> <div id="hs_cos_wrapper_module_16115901644861" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="container-fluid elements-div-content_module_16115901644861 " data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0" style=" padding-top: 96px; padding-bottom: 96px; padding-left: 0px; padding-right: 0px; margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; width: 100%; "> <div class="row-fluid-wrapper"> <div class="row-fluid elements-sac-top-content"> <div class="span8 widget-span widget-type-cell elements-sac-content-text" data-widget-type="cell" data-x="0" data-w="8"> <div class="elements-module-content" style="width: 100%;"> <div id="hs_cos_wrapper_module_16115901644861_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_rich_text" data-hs-cos-field="content.content"><h2 style="margin-bottom: 10px;">Latest Articles</h2></div> </div> </div> <div class="span4 widget-span widget-type-cell elements-sac-content-button" data-widget-type="cell" data-x="8" data-w="4"> <a href=""> <button class="btn-secondary-white" style=" "><div id="hs_cos_wrapper_module_16115901644861_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_inline_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="inline_text" data-hs-cos-field="button.text">Browse all posts</div></button> </a> </div> </div> </div> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12"> <div id="elements-sac-cards" class="cards elements-sac-cards__module_16115901644861"> <div class="cards__card elements-sac-cards__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12" onclick="location.href='https://business.feefo.com/product-updates/q3-2024';"> <img class="elements-sac-card__image__module_16115901644861" src="https://business.feefo.com/hubfs/Group%2048098179-1.png" alt="Q3 2024 Product Update: Elevating Your Feefo Experience" width="100%"> </div> </div> </div> <div class="elements-sac-card__text__module_16115901644861" onclick="location.href='https://business.feefo.com/product-updates/q3-2024';"> <a class="blog-tag" href=""> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">Q3 2024 Product Update: Elevating Your Feefo Experience</h3> <p style="margin-bottom: 12px;">Discover Feefo's latest Q3 2024 updates, featuring AI-powered replies, advanced analytics, SSO integration, and sales upload enhancements t...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 18.0368V4.98756C18.7944 4.33239 18.2632 3.80127 17.6081 3.80127Z" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1 8.54614H18.7944" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M5.74609 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M14.0508 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> </svg> September 30, 2024 </p> </div> </div> <div class="cards__card elements-sac-cards__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12" onclick="location.href='https://business.feefo.com/product-updates/ai-replies';"> <img class="elements-sac-card__image__module_16115901644861" src="https://business.feefo.com/hubfs/AI%20replies%20-%20Image%202%20-%20updated%201.png" alt="AI Replies" width="100%"> </div> </div> </div> <div class="elements-sac-card__text__module_16115901644861" onclick="location.href='https://business.feefo.com/product-updates/ai-replies';"> <a class="blog-tag" href="https://business.feefo.com/product-updates/tag/new-feature"> <span class="elements-sac-card__footer_badge" style="background-color: #ffd100; padding: 11px 12px 12px; border-radius: 10px; font-family: ; font-weight: bold; color: #FFFFFF; font-size: 16px;"> New Feature </span> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">AI Replies</h3> <p style="margin-bottom: 12px;">Discover our new AI-Powered Replies feature, designed to enhance customer interaction with faster, accurate, and personalised responses to ...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 18.0368V4.98756C18.7944 4.33239 18.2632 3.80127 17.6081 3.80127Z" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M1 8.54614H18.7944" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M5.74609 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> <path d="M14.0508 5.58073V1.42871" stroke="#ffd100" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round" /> </svg> September 26, 2024 </p> </div> </div> <div class="cards__card elements-sac-cards__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell" style="text-align: center;" data-widget-type="cell" data-x="0" data-w="12" 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