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WordPress.com Apps - My Account
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--> <svg class="child-page-header__back-link-icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"> <rect x="0" fill="none" width="24" height="24" /> <g><path d="M20 11H7.83l5.59-5.59L12 4l-8 8 8 8 1.41-1.41L7.83 13H20v-2z"/></g> </svg> Mobile App Support</a> <form role="search" method="get" class="searchform group" action="https://apps.wordpress.com/"> <label class="searchform__label"> <span class="x-hidden">Search for:</span> <input type="search" class="search-field" placeholder="Search our support docs..." value="" name="s" title="Search for:" /> </label> <button type="submit" class="search-submit"> <svg class="search-submit__icon" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><rect x="0" fill="none" width="24" height="24"/><g><path d="M21 19l-5.154-5.154a7 7 0 10-2 2L19 21l2-2zM5 10c0-2.757 2.243-5 5-5s5 2.243 5 5-2.243 5-5 5-5-2.243-5-5z"/></g></svg> </button> </form></div> <div id="post-5625" class="post-5625 page type-page status-publish hentry"> <header> <h1>My Account</h1> </header> <div class="entry-content"> <p><em>Learn how to manage your profile, account settings, and more in the Jetpack app’s “My Account” section.</em></p> <p>The <strong>My Account</strong> section in the Jetpack app provides various options to manage your profile, account settings, and more. To find the “My Account” section, tap <strong>Me</strong> at the bottom right corner of the screen.</p> <p>Below are the details of each option that is available in this section.</p> <h2 class="wp-block-heading has-medium-font-size" id="table-of-contents"><strong>Table of Contents</strong></h2> <ol><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#table-of-contents">Table of Contents</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#my-profile">My Profile</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#account-settings">Account Settings</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#scan-login-code">Scan Login Code</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#app-settings">App Settings</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#help-support">Help & Support</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#share-jetpack-with-a-friend">Share Jetpack with a friend</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#about-jetpack">About Jetpack</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#domains">Domains</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#log-out">Log Out</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#close-account">Close Account</a></li><li><a class="wp-block-table-of-contents__entry" href="https://apps.wordpress.com/support/mobile/my-account/#still-need-help">Still need help?</a></li></ol> <h2 class="wp-block-heading" id="my-profile">My Profile</h2> <p><strong>My Profile</strong> option allows you to access and update your personal information, such as your account name, public display name, and about yourself.</p> <h2 class="wp-block-heading" id="account-settings">Account Settings</h2> <p><strong>Account Settings</strong> allows you to manage your account preferences, including username, email address, password, set your primary site address, etc.</p> <h2 class="wp-block-heading" id="scan-login-code">Scan Login Code</h2> <p>The <strong>Scan Login Code</strong> option allows you to log in to the WordPress.com account by scanning the QR code displayed on the browser. The steps are here:</p> <ol class="wp-block-list"> <li>Go to <a href="https://wordpress.com/log-in/">https://wordpress.com/log-in</a>, and click <strong>Login via app</strong> to see the QR code.</li> <li>Click on the <strong>Scan Login Code</strong> option and scan the QR code to log in to the account.</li> </ol> <h2 class="wp-block-heading" id="app-settings">App Settings</h2> <p>From <strong>App Settings</strong>, you can set language preferences, optimize image size and video quality, set the appearance of the app, etc.</p> <h2 class="wp-block-heading" id="help-support">Help & Support</h2> <p><span style="margin: 0px;padding: 0px">The <strong>Help</strong> option allows you to</span> find answers to common questions, access support resources, and contact Jetpack support if you need assistance.</p> <p>You will also find a <strong>Logs</strong> option, which you can use to copy details and paste them into your ticket/query when you contact Jetpack support, as it will be very helpful in finding the source of the issue you are facing.</p> <h2 class="wp-block-heading" id="share-jetpack-with-a-friend">Share Jetpack with a friend</h2> <p>Using the <strong>Share Jetpack with a friend</strong> option, you can invite your friends and family members to install and use the Jetpack app on their devices.</p> <p>If you liked our app, you can also consider rating us 5 stars on the <a href="https://play.google.com/store/apps/details?id=com.jetpack.android">Play Store</a> or <a href="https://apps.apple.com/us/app/jetpack-for-wordpress/id1565481562">App Store</a>. This will help other users take advantage of the features and make their work smoother.</p> <h2 class="wp-block-heading" id="about-jetpack">About Jetpack</h2> <p>Using <strong>About Jetpack</strong>, you can learn more about Jetpack, its features, its Blog, and the team behind it.</p> <h2 class="wp-block-heading" id="domains">Domains</h2> <p>The <strong>Domains</strong> option allows you to manage your domain names, including adding new domains, configuring DNS settings, renewing existing domains, transferring the domain, etc.</p> <p>If you have any domains purchased through WordPress.com, they will also appear here.</p> <h2 class="wp-block-heading" id="log-out">Log Out</h2> <p>You can use the <strong>Log Out</strong> option to Log out of your Jetpack account securely.</p> <h2 class="wp-block-heading" id="close-account">Close Account</h2> <p>Closing an account is currently not possible through the Jetpack app, it can only be done through a browser. Your Jetpack is linked to your WordPress.com account, so if you want to close <span style="margin: 0px;padding: 0px">it, please <a href="https://wordpress.com/support/close-account/" target="_blank">check our detailed process here</a> and what access you will </span>lose.</p> <div class="wp-block-group"><div class="wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading">Still need help?</h2> <p>Feel free to contact us. Log in to the Jetpack app and navigate to <em>Me → Help → Contact Support</em>. </p> </div></div> </div> </div> <div class="child-page-footer"> <h5>More from</h5> <h4>Mobile App Support</h4> <ul> <li><a href="https://apps.wordpress.com/support/mobile/domains/">Domains</a></li> <li><a href="https://apps.wordpress.com/support/mobile/getting-started/">Getting Started</a></li> <li><a href="https://apps.wordpress.com/support/mobile/images-video-and-audio/">Image, Video, and Audio</a></li> <li><a href="https://apps.wordpress.com/support/mobile/my-sites/">My Site</a></li> <li><a href="https://apps.wordpress.com/support/mobile/posts-and-pages/">Posts and Pages</a></li> <li><a href="https://apps.wordpress.com/support/mobile/login-signup/">Troubleshooting Login/signup Issues</a></li> </ul> </div> </div><!-- #content .site-content --> </div><!-- #primary .content-area --> </div><!-- #main .site-main --> <footer class="footer !pt-0"> <!--theme--> <div class="footer__links-content footer__content"> 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