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Why is Discovery not showing the Access Online link for my items imported via the Digital Collection Gateway? - OCLC Support
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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#Symptom" rel="internal">Symptom</a></li><li><a href="#Applies_to" rel="internal">Applies to</a></li><li><a href="#Resolution" rel="internal">Resolution</a><ol><li><a href="#Step_1:_Check_the_metadata" rel="internal">Step 1: Check the metadata</a></li><li><a href="#Step_2:_Check_Service_Configuration" rel="internal">Step 2: Check Service Configuration</a></li><li><a href="#Step_3:_Check_for_duplicate_links" rel="internal">Step 3: Check for duplicate links</a></li></ol></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-page-summary"><div class="mt-page-overview"></div></div> <div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_1"><span id="Symptom"></span><h2 class="editable">Symptom</h2> <ul> <li>Records have been imported using Digital Collection Gateway</li> <li>Access Online button is not showing in Discovery</li> </ul> </div><div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_2"><span id="Applies_to"></span><h2 class="editable">Applies to</h2> <ul> <li>DCG imported records</li> </ul> </div><div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_3"><span id="Resolution"></span><h2 class="editable">Resolution</h2> <p>There are several possible reasons for this. Please contact <a class="internal" href="https://help.oclc.org/Librarian_Toolbox/Contact_OCLC_Support/Contact_OCLC_Support_in_your_region" rel="internal">OCLC Support</a> if you need help with any of these troubleshooting steps.</p> <div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_4"><span id="Step_1:_Check_the_metadata"></span><h5 class="editable">Step 1: Check the metadata</h5> <p>The Digital Collection Gateway should be adding the correct metadata to records when it harvests them, but it's worth checking.</p> <ol> <li>Open the record in Record Manager, and click the <strong>Edit </strong>button</li> <li>Check if the 029 and 856 MARC fields contain the required values listed under <a title="Full Text and Open Access Links" href="https://help.oclc.org/Librarian_Toolbox/OCLC_Service_Configuration/WorldCat_Discovery_and_WorldCat_Local/080Full_Text_and_Open_Access_Links#Links_from_WorldCat_record_856_and_956_to_open_access_content.2Ffree_content" rel="internal">Links from WorldCat record 856 and 956 to open access content/free content</a>.</li> <li>If these values are missing or wrong, contact <a class="internal" href="https://help.oclc.org/Librarian_Toolbox/Contact_OCLC_Support/Contact_OCLC_Support_in_your_region" rel="internal">OCLC Support</a>. Don't try to edit the values yourself - it may be an issue in the Digital Collection Gateway.</li> </ol> </div><div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_5"><span id="Step_2:_Check_Service_Configuration"></span><h5 class="editable">Step 2: Check Service Configuration</h5> <p>In Service Configuration, you can select whether or not Discovery displays the Access Online button for items harvested via the Digital Collection Gateway.</p> <ol dir="auto"> <li>Go to<strong><b> Service Configuration > WorldCat Discovery and WorldCat Local > Full Text and Open Access Links</b></strong></li> <li>Expand<strong><b> WorldCat Local Search Results // WorldCat Discovery Search Results and Detailed Views</b></strong></li> <li>Select <b style="font-weight: bold;">WorldCat Digital Collection Gateway (i.e., OAIster, CONTENTdm, etc.)</b></li> <li>Click <strong><b>Save Changes</b></strong></li> </ol> <p>This change will apply straight away. Search for your item again and see if the problem is fixed.</p> <p>See the <a title="Full Text and Open Access Links" href="https://help.oclc.org/Librarian_Toolbox/OCLC_Service_Configuration/WorldCat_Discovery_and_WorldCat_Local/080Full_Text_and_Open_Access_Links" rel="internal">Full Text and Open Access Links</a> help page for more information.</p> </div><div mt-section-origin="Metadata_Services/Digital_Collection_Gateway/Troubleshooting/Why_is_Discovery_not_showing_the_Access_Online_link_for_my_items_imported_via_the_Digital_Collection_Gateway?" class="mt-section" id="section_6"><span id="Step_3:_Check_for_duplicate_links"></span><h5 class="editable">Step 3: Check for duplicate links</h5> <p>This situation occurs when the Digital Collection Gateway was used to import records and the link to the thumbnails and view online are exact duplicate links. Discovery will deduplicate the records and the view online link is not populated.</p> <ol> <li> <p>Using <a title="https://help.oclc.org/Metadata_Services/Digital_Collection_Gateway/Use_the_Digital_Collection_Gateway/050View_and_edit_the_metadata_map#Use_Constant_Data" href="https://help.oclc.org/Metadata_Services/Digital_Collection_Gateway/Use_the_Digital_Collection_Gateway/050View_and_edit_the_metadata_map#Use_Constant_Data" rel="internal">Constant Data mapping</a> create a field value that is a location different than the collection item. This can be a link to a logo, collection or library page. Keep in mind this will become the thumbnail for every item in the collection.</p> </li> <li>Once the field is created as constant data, map the thumbnail to the constant data value. <ul> <li>Edit Metadata Map</li> <li>Click <strong>More</strong>><strong>Show Mapped Fields</strong></li> <li>Select <strong>Click</strong><strong> to Map Thumbnail URL Field</strong></li> <li>Select the field created with Constant Data Option</li> <li>Click <strong>Replace</strong></li> </ul> </li> <li>Sync Collection using <strong>Replace All</strong> option <ul> <li>From Home menu</li> <li>Select collection>view collection profile</li> <li>Select radio button <strong>Replace All</strong></li> </ul> </li> <li>Discovery Items should now have view online links and the thumbnails will all be mapped to the constant data fields.</li> </ol> <p> </p> <p>If you've tried the above steps and are still having problems, please contact <a class="internal" 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