Black Kite hiring Customer Success Manager, Federal in Boston, MA

<!DOCTYPE html> <html lang="en"> <head> <meta name="pageKey" content="d_jobs_guest_details">  <meta name="locale" content="en_US"> <meta id="config" data-app-version="2.0.2302" data-call-tree-id="AAYutPg0mDVE+uCzKklb3g==" data-multiproduct-name="jobs-guest-frontend" data-service-name="jobs-guest-frontend" data-browser-id="a25ec3f8-0f01-4f89-8821-49e63ac50125" data-enable-page-view-heartbeat-tracking data-page-instance="urn:li:page:d_jobs_guest_details;HEVJgOt1TemHPG5bgWGahg==" data-disable-jsbeacon-pagekey-suffix="false" data-member-id="0" data-should-use-full-url-in-pve-path="true" data-dna-member-lix-treatment="enabled" data-human-member-lix-treatment="control" data-dfp-member-lix-treatment="control" data-sync-apfc-headers-lix-treatment="control" data-sync-apfc-cb-lix-treatment="enabled"> <link rel="canonical" href="https://www.linkedin.com/jobs/view/customer-success-manager-federal-at-black-kite-4143671387">     <link rel="manifest" href="/homepage-guest/manifest.json" crossorigin="use-credentials"> <link rel="icon" href="https://static.licdn.com/aero-v1/sc/h/al2o9zrvru7aqj8e1x2rzsrca"> <script> function getDfd() {let yFn,nFn;const p=new Promise(function(y, n){yFn=y;nFn=n;});p.resolve=yFn;p.reject=nFn;return p;} window.lazyloader = getDfd(); window.tracking = getDfd(); window.impressionTracking = getDfd(); window.ingraphTracking = getDfd(); window.appDetection = getDfd(); window.pemTracking = getDfd(); </script>  <title>Black Kite hiring Customer Success Manager, Federal in Boston, MA | LinkedIn</title> <meta name="description" content="Posted 5:54:39 PM. We are looking for a dynamic Customer Success professional to join our growing team! This role…See this and similar jobs on LinkedIn."> <meta name="robots" content="noarchive"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="litmsProfileName" content="jobs-guest-frontend"> <meta name="clientSideIngraphs" content="1" data-gauge-metric-endpoint="/jobs-guest/api/ingraphs/gauge" data-counter-metric-endpoint="/jobs-guest/api/ingraphs/counter"> <meta charset="utf-8"> <meta property="og:type" content="website"> <meta property="og:title" content="Black Kite hiring Customer Success Manager, Federal in Boston, MA | LinkedIn"> <meta property="og:url" content="https://www.linkedin.com/jobs/view/customer-success-manager-federal-at-black-kite-4143671387"> <meta property="og:description" content="Posted 5:54:39 PM. We are looking for a dynamic Customer Success professional to join our growing team! 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This role…See this and similar jobs on LinkedIn."> <meta name="theme-color" content="#293e49"> <meta name="titleId" content="16363"> <meta name="companyId" content="10326152"> <meta name="industryIds" content="96"> <meta property="lnkd:url" content="https://www.linkedin.com/jobs/view/customer-success-manager-federal-at-black-kite-4143671387?refId=xNtm8a1SeJ7HlE4JIg5zgg%3D%3D&trackingId=B%2FJSKhifx6mh6A1vbQY0bg%3D%3D"> <script type="application/ld+json"> {"@context":"http://schema.org","@type":"JobPosting","datePosted":"2025-02-04T17:54:39.000Z","description":"We are looking for a dynamic Customer Success professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and advocate for our clients. They will serve as a trusted advisor, guiding clients through implementation, ensuring product adoption and supporting ongoing success.<br><br>This role oversees federal accounts by prioritizing key objectives, meeting compliance and security requirements and identifying expansion opportunities. They also develop and nurture relationships at all levels within federal agencies, including executive leadership, through strategic planning, executive engagement and demonstrating value through cybersecurity solutions.<br><br>The ideal candidate must have a deep understanding of federal regulations, procurement processes and the unique challenges federal agencies face - particularly in cybersecurity and third-party risk management. They will play a key role in tailoring solutions that meet the specific needs of these customers, ensuring lasting, impactful business outcomes. Experience in the Cyber Security and Third-Party Risk industries, particularly within federal frameworks (e.g., FedRAMP, NIST, DFARS), is highly valued.<br><br><strong>Core Responsibilities<br><br></strong><ul><li>Build strong relationships with economic buyers, business champions and technical champions</li><li>Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty</li><li>Onboard new customers</li><li>Provide follow-up training to existing and new customers</li><li>Use and leverage CRM tools (e.g., Salesforce)</li><li>Use and leverage Customer Success tools (e.g., Gainsight)</li><li>Identify and qualify expansion opportunities resulting in elevated relationships</li><li>Work with internal teams to resolve any technical issues and improve the product to meet customer demands</li><li>Develop a comprehensive understanding of customer health and status through regular customer dialogue and by monitoring health and adoption metrics</li><li>Analyze platform usage data and help devise strategies leveraging our software to increase platform engagement</li><li>Remain current on relevant industry and internal company products, pricing, markets and developments </li><li>Develop and maintain strong relationships at all levels within the customer organization</li><li>Develop technical proficiency related to use cases, technical landscape and Black Kite solutions</li><li>Serve as the customer’s advisor throughout the customer life cycle (product kick-off, adoption, proficiency, expansion and renewal)</li><li>Advocate for the customer by working closely with Black Kite Product Development and Product Management teams</li><li>Develop, deliver, and execute customer success plans outlining key stakeholders, as well as critical success factors and measures of success</li><li>Orchestrate milestones along the customer journey and conduct Executive Business Reviews (EBRs) with Senior client executives</li><li>Consistently monitor &amp; identify/anticipate revenue churn risk to successfully resolve at-risk clients</li><li>Maintain strong customer retention rates aligned with corporate goals<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>5+ years of customer success and/or account management experience, preferably in the Cyber Security or Technology industry, achieving customer satisfaction through keeping customer commitments, resolving customer issues, and exceeding expectations</li><li>Knowledge of federal cybersecurity executive orders and compliance frameworks such as FedRAMP, FISMA, CMMC, and NIST-800 53/171</li><li>Experience working with Federal or DoD customers, including knowledge of public sector sales cycles, GSA schedules, and federal procurement processes</li><li>Experience managing multi-year government contracts and liaising with key government stakeholders at various levels</li><li>Experience in SaaS platforms, preferably technical platforms</li><li>Experience in Customer Relationship Management /Customer Success tools</li><li>Excellent verbal and written communication and in-person and virtual presentations</li><li>Detail-oriented with the ability to manage multiple tasks, meet deadlines and work independently with minimal supervision</li><li>Strong technical aptitude; perform product demonstrations, best practices, security risk management, and help customers achieve success</li><li>Strong executive presence at the senior government officials level; demonstrated ability to seamlessly participate in discussions with business and technical leadership internally &amp; externally</li><li>Demonstrated ability to identify leads within the install base and grow customers</li><li>Customer-first mindset and advocacy</li><li>Ability to work independently and to collaborate effectively across functions</li><li>Travel up to 30%<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Active Secret Clearance</li><li>Bachelor's degree</li></ul>","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Black Kite","sameAs":"https://www.linkedin.com/company/blackkite","logo":"https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_200_200/company-logo_200_200/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=al9dDdMu8-NNWbERKhJXfIu14b1NG-SD2G6f4inQrmM"},"identifier":{"@type":"PropertyValue","name":"Black Kite","value":"bfb001fb4f7ec5153d3585241f0464f2"},"image":"https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM","industry":"IT Services and IT Consulting","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"US","addressLocality":"Boston","addressRegion":"MA","streetAddress":null},"latitude":42.358994,"longitude":-71.05863},"skills":"","title":"Customer Success Manager, Federal","validThrough":"2025-03-06T17:54:38.000Z","educationRequirements":{"@type":"EducationalOccupationalCredential","credentialCategory":"bachelor degree"},"experienceRequirements":{"@type":"OccupationalExperienceRequirements","monthsOfExperience":60},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"Boston, Massachusetts, United States"}} </script> <link rel="stylesheet" href="https://static.licdn.com/aero-v1/sc/h/ckxnakrpsr0og3is4xnxlcuow">  </head> <body dir="ltr">    <a href="#main-content" class="skip-link btn-md btn-primary absolute z-11 -top-[100vh] focus:top-0"> Skip to main content </a> <header class="header base-detail-page__header px-mobile-container-padding bg-color-background-container global-alert-offset sticky-header"> <nav class="nav pt-1.5 pb-2 flex items-center justify-between relative flex-nowrap babymamabear:py-1.5 nav--minified-mobile " aria-label="Primary"> <a href="/?trk=public_jobs_nav-header-logo" 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babymamabear:min-w-[50px] ">  <a class="nav__button-tertiary btn-md btn-tertiary" href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fcustomer-success-manager-federal-at-black-kite-4143671387%3FrefId%3DxNtm8a1SeJ7HlE4JIg5zgg%253D%253D%26trackingId%3DB%252FJSKhifx6mh6A1vbQY0bg%253D%253D&trk=public_jobs_nav-header-join" data-tracking-control-name="public_jobs_nav-header-join" data-test-live-nav-primary-cta data-tracking-will-navigate> Join now </a> <a class="nav__button-secondary btn-secondary-emphasis btn-md" href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fcustomer-success-manager-federal-at-black-kite-4143671387%3FrefId%3DxNtm8a1SeJ7HlE4JIg5zgg%253D%253D%26trackingId%3DB%252FJSKhifx6mh6A1vbQY0bg%253D%253D&trk=public_jobs_nav-header-signin" data-tracking-control-name="public_jobs_nav-header-signin" 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mamabear:pt-desktop-content-top-margin " id="main-content" role="main"> <section class="core-rail mx-auto papabear:w-core-rail-width mamabear:max-w-[790px] babybear:max-w-[790px]"> <div class="details mx-details-container-padding"> <section class="sub-nav-cta global-alert-offset" data-impression-id="public_jobs_sub-nav-cta"> <div class="sub-nav-cta__content"> <img class="artdeco-entity-image artdeco-entity-image--square-3 sub-nav-cta__image" data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/aajlclc14rr2scznz5qm2rj9u" alt="Black Kite"> <div class="sub-nav-cta__text-container"> <h3 class="sub-nav-cta__header">Customer Success Manager, Federal</h3> <div class="sub-nav-cta__sub-text-container"> <a href="https://www.linkedin.com/company/blackkite?trk=public_jobs_sub-nav-cta-optional-url" class="sub-nav-cta__optional-url" title="Black Kite" data-tracking-control-name="public_jobs_sub-nav-cta-optional-url" data-tracking-will-navigate>Black Kite</a> <span class="sub-nav-cta__meta-text">Boston, MA</span> </div> </div> <code id="applyUrl" style="display: none"></code> <button class="sign-up-modal__outlet btn-md btn-primary" data-modal="sign-up-modal-outlet" data-impression-id="public_jobs_apply-link-offsite_sign-up-modal" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal" id="topbar-apply"> Apply <icon data-svg-class-name="apply-button__offsite-apply-icon-svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/23svd9ojlfrax9l62f8xc1zi6"></icon> </button> <div class>  <div id="sign-up-modal" class="modal sign-up-modal " data-outlet="sign-up-modal-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="sign-up-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 modal__wrapper--with-footer flex flex-col w-[552px] babybear:w-[360px] rounded-md"> <header class="modal__header flex items-center justify-between py-1.5 px-3 "> <h2 id="sign-up-modal-modal-header" class="modal__title font-normal leading-open text-color-text text-lg"></h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" 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style="display: none"></code> <code id="dust-var-pemDegradationTrackingTreatment" style="display: none"></code> <code id="dust-var-isMobile" style="display: none"></code> <code id="dust-var-isSplitJoinForm" style="display: none"></code> <code id="i18n_continue" style="display: none"></code> <code id="dust-var-cancelOnboardingRedirect" style="display: none"></code> <code id="dust-var-postOnboardingRedirectUrl" style="display: none"></code> <code id="dust-var-source" style="display: none"></code> <code id="dust-var-isInlineError" style="display: none"></code> <code id="dust-var-hasShowPassword" style="display: none"></code> <code id="dust-var-invitationId" style="display: none"></code> <code id="dust-var-sharedKey" style="display: none"></code> <code id="dust-var-sendConfirmationEmail" style="display: none"></code> <code id="dust-var-isInstantThirdPartyBtnEnabled" style="display: none"></code> <code id="dust-var-hasMultipleSocialJoin" style="display: none"></code> <code id="dust-var-isTimeStoneIntegrationEnabled" style="display: none"></code> <code id="dust-var-useGoogleGSI" style="display: none"></code> <code id="dust-var-loginCsrfParam" style="display: none"></code> <code id="dust-var-shouldShowKoreaConsent" style="display: none"></code> <code id="dust-var-apfcDf" style="display: none"></code> <code id="apfcDfPK" style="display: none"></code> <code id="apfcDfPKV" style="display: none"></code> <code id="shouldSignInOnDuplicateAccount" style="display: none"></code> <code id="signInOnDuplicateAccountUrl" style="display: none"></code> <code id="trackingPrefix" style="display: none"></code>  <code id="dust-var-shouldShowPasswordFieldOnEmailPhoneInput" style="display: none"></code> <code id="isCorpNetwork" style="display: none"></code> <code id="dust-var-nameInferenceTreatment" style="display: none"></code> <code id="dust-var-isCaptchaChallengePrefetchEnabled" style="display: none"></code> <code id="dust-var-shouldIgnoreGoogleOneTapInstanceError" style="display: none"></code> <form class="join-form" action="/signup/api/cors/createAccount" method="post"> <h4 class="sign-up-modal__header"><strong>Join or sign in to find your next job</strong></h4> <p class="sign-up-modal__sub-header">Join to apply for the <strong>Customer Success Manager, Federal</strong> role at <strong>Black Kite</strong></p> <div class="profile-card hidden"> <div class="profile-card__content"> <img class="profile-card__photo" alt="Profile photo"> <button class="profile-card__edit-icon" aria-label="Edit profile photo" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-edit-photo" title="Edit profile photo" type="button"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5oas73nreunfgygkpe5iwmgrs"></icon> </button> <div class="profile-card__info"> <h3 class="profile-card__info-name"></h3> <p class="profile-card__info-email"></p> </div> <button class="profile-card__not-you" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-not-you" type="button"> Not you? </button> </div> <div class="profile-card__edit-photo-modal hidden"> <div class="profile-card__edit-photo-content"> <div class="profile-card__edit-photo-remove"> <button class="profile-card__edit-photo-text" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-remove-photo" type="button"> Remove photo </button> </div> <div class="profile-card__edit-photo-cancel"> <button aria-label="Cancel" class="profile-card__edit-photo-cancel-icon" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-edit-photo-cancel" title="Cancel" type="button"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> </div> </div> </div> </div>  <div class="alert hidden" role="alert" tabindex="-1"> <div class="wrapper"> <p class="alert-content"> </p> </div> </div> <section class="join-form__form-body join-form__form-body--gsi">  <div class="join-form__form-input-container join-form__form-input-container--is-hidden join-form__form-input-container--is-last-section"> <div class="input ">  <input class="input__input" autocomplete="on" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-name_first-name" required id="first-name" name="first-name" placeholder=" " type="text">  <label class="input__label " for="first-name">First name</label> </div> <div class="input ">  <input class="input__input" autocomplete="on" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-name_last-name" required id="last-name" name="last-name" placeholder=" " type="text">  <label class="input__label " for="last-name">Last name</label> </div> </div> <div class="join-form__form-input-container "> <div class="input ">  <input class="input__input" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-email-or-phone_email-or-phone" required id="email-or-phone" name="email-or-phone" placeholder=" "> <datalist id="email-domains"></datalist> <label class="input__label " for="email-or-phone">Email</label> </div> <code id="i18n_hide_password_aria_label" style="display: none"></code> <code id="i18n_show_password_aria_label" style="display: none"></code> <div class="input ">  <input class="input__input" autocomplete="new-password" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-password_password" required id="password" name="password" placeholder=" " type="password">  <label class="input__label " for="password">Password (6+ characters)</label> </div>  </div>  <div class="pt-4" id="join-form__legal-agreement-padding"></div> <div class="join-form__form-body-agreement join-form__form-body-agreement--is-hidden" id="join-form__step_2_agreement"> By clicking Agree & Join, you agree to the LinkedIn <a href="https://www.linkedin.com/legal/user-agreement?trk=public_jobs_apply-link-offsite_join-form-user-agreement" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-user-agreement">User Agreement</a>, <a href="https://www.linkedin.com/legal/privacy-policy?trk=public_jobs_apply-link-offsite_join-form-privacy-policy" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-privacy-policy">Privacy Policy</a> and <a href="https://www.linkedin.com/legal/cookie-policy?trk=public_jobs_apply-link-offsite_join-form-cookie-policy" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-cookie-policy">Cookie Policy</a>. </div> <button id="join-form-submit-continue" class="join-form__join-btn join-form__form-body-submit-button" value="Continue" data-tracking-litms data-tracking-control-name="jobs-guest-frontend_join-form-submit" type="submit"> Continue </button> <button id="join-form-submit-agree" class="join-form__join-btn join-form__form-body-submit-button sign-up-modal__elt-is-hidden" value="Agree & Join" data-tracking-litms data-tracking-control-name="jobs-guest-frontend_join-form-submit" type="submit"> Agree & Join </button> <code id="dust-var-callbackUrl" style="display: none"></code> <code id="dust-var-authUrl" style="display: none"></code> <code id="dust-var-isSmartLockEnabled" style="display: none"></code> <code id="dust-var-useStandaloneLibrary" style="display: none"></code> <code id="dust-var-joinBtnProvider" style="display: none"></code> <code id="i18n_third_party_join_error-message-facebook" style="display: none"></code> <code id="i18n_third_party_join_error-message-google" style="display: none"></code> <code id="i18n_third_party_join_error-message-wechat" style="display: none"></code> <div class="third-party-join__container "> <div class="third-party-join__reg-option"> <span class="third-party-join__line-wrapper"> <span class="third-party-join__line"></span> </span> <span class="third-party-join__content"> <span class="third-party-join__or-span">or</span> </span> </div>  <div class="third-party-join__gsi-btn-container" data-lib-src-path="https://static.licdn.com/aero-v1/sc/h/29rdkxlvag0d3cpj96fiilbju"></div>    </div> </section> <div class="sign-up-modal__tertiary-cta-container"> <div id="teriary-cta-container"> <div class="sign-up-modal__direct-apply-on-company-site"> You may also apply directly on <a href="https://www.linkedin.com/jobs/view/externalApply/4143671387?url=https%3A%2F%2Fblack-kite%2Erippling-ats%2Ecom%2Fjob%2F865455%2Fcustomer-success-manager-federal%3Fd%3D2024-10-23%2B17%253A37%253A40%2BUTC%26s%3Dlif&urlHash=GMSF&trk=public_jobs_apply-link-offsite_sign-up-modal-sign-up-later" class="sign-up-modal__company_webiste" target="_blank" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal-sign-up-later">company website</a>. </div> </div> </div> </form> <div class> <button class="modal__outlet " data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_modal_outlet" data-modal="default-outlet"> </button> <div id="challenge-dialog" class="modal challenge-dialog " data-outlet="default-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="challenge-dialog-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[774px] babybear:w-[360px] rounded-md"> <header class="modal__header flex items-center justify-between py-1.5 px-3 "> <h2 id="challenge-dialog-modal-header" class="modal__title font-normal leading-open text-color-text text-lg">Security verification</h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button>  </header> <div class="modal__main w-full"> <div class="flex"> <iframe tabindex="0" title="Security verification" class="challenge-dialog__iframe" src="about:blank" frameborder="0" scrolling="auto" allowtransparency="true"></iframe> <div id="focus-capture" tabindex="0" class="sr-only"></div> </div> </div>  </section> </div> </div> </div> <code id="i18n_required_email-or-phone" style="display: none"></code> <code id="i18n_tooLong_email-or-phone" style="display: none"></code> <code id="i18n_invalidFormat_email-or-phone" style="display: none"></code> <code id="i18n_required_password" style="display: none"></code> <code id="i18n_tooShort_password" style="display: none"></code> <code id="i18n_tooLong_password" style="display: none"></code> <code id="i18n_server_generic_error" style="display: none"></code> <code id="i18n_required_first-name" style="display: none"></code> <code id="i18n_tooLong_first-name" style="display: none"></code> <code id="i18n_noForbiddenCharacters_first-name" style="display: none"></code> <code id="i18n_noConsecutiveDigits_first-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_first-name" style="display: none"></code> <code id="i18n_noLinkedIn_first-name" style="display: none"></code> <code id="i18n_noUrl_first-name" style="display: none"></code> <code id="i18n_onlyPhonetic_phonetic-first-name" style="display: none"></code> <code id="i18n_tooLong_phonetic-first-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_phonetic-first-name" style="display: none"></code> <code id="i18n_required_last-name" style="display: none"></code> <code id="i18n_tooLong_last-name" style="display: none"></code> <code id="i18n_noForbiddenCharacters_last-name" style="display: none"></code> <code id="i18n_noConsecutiveDigits_last-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_last-name" style="display: none"></code> <code id="i18n_noLinkedIn_last-name" style="display: none"></code> <code id="i18n_noUrl_last-name" style="display: none"></code> <code id="i18n_onlyPhonetic_phonetic-last-name" style="display: none"></code> <code id="i18n_tooLong_phonetic-last-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_phonetic-last-name" style="display: none"></code> <code id="i18n_onlyChinese_real-name" style="display: none"></code> <code id="i18n_tooLong_real-name" style="display: none"></code> <code id="i18n_tooShort_real-name" style="display: none"></code> <code id="i18n_required_real-name" style="display: none"></code> <code id="i18n_required_koreaConsentData" style="display: none"></code> <code id="i18n_required_koreaConsentShare" style="display: none"></code>  </div> </div> <footer class="modal__footer flex justify-end py-1.5 px-3 border-t-1 border-solid border-color-border-faint"> <a class="sign-up-modal__footer" href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fcustomer-success-manager-federal-at-black-kite-4143671387&trk=public_jobs_apply-link-offsite" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal-sign-in"> Already on LinkedIn? Sign in </a> </footer> </section> </div> </div> </div> </div> </section> <section class="top-card-layout container-lined overflow-hidden babybear:rounded-[0px]"> <div class="top-card-layout__card relative p-2 papabear:p-details-container-padding"> <a href="https://www.linkedin.com/company/blackkite?trk=public_jobs_topcard_logo" target="_self" data-tracking-control-name="public_jobs_topcard_logo" data-tracking-will-navigate> <img class="artdeco-entity-image artdeco-entity-image--square-5 " data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="artdeco-entity-image--ghost" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/aajlclc14rr2scznz5qm2rj9u" alt="Black Kite"> </a> <div class="top-card-layout__entity-info-container flex flex-wrap papabear:flex-nowrap"> <div class="top-card-layout__entity-info flex-grow flex-shrink-0 basis-0 babybear:flex-none babybear:w-full babybear:flex-none babybear:w-full"> <h1 class="top-card-layout__title font-sans text-lg papabear:text-xl font-bold leading-open text-color-text mb-0 topcard__title">Customer Success Manager, Federal</h1>   <h4 class="top-card-layout__second-subline font-sans text-sm leading-open text-color-text-low-emphasis mt-0.5"> <div class="topcard__flavor-row"> <span class="topcard__flavor"> <a class="topcard__org-name-link topcard__flavor--black-link" data-tracking-control-name="public_jobs_topcard-org-name" data-tracking-will-navigate href="https://www.linkedin.com/company/blackkite?trk=public_jobs_topcard-org-name" rel="noopener" target="_blank"> Black Kite </a> </span> <span class="topcard__flavor topcard__flavor--bullet"> Boston, MA </span> </div> <div class="topcard__flavor-row"> <span class="posted-time-ago__text topcard__flavor--metadata"> 2 weeks ago </span> <figure class="num-applicants__figure topcard__flavor--metadata topcard__flavor--bullet"> <span class="num-applicants__icon num-applicants__icon--clock lazy-load"></span> <figcaption class="num-applicants__caption"> Be among the first 25 applicants </figcaption> </figure> </div> <a href="https://www.linkedin.com/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fsearch%2Fresults%2Fpeople%2F%3FfacetCurrentCompany%3D10326152%26title%3DCustomer%2BSuccess%2BManager&emailAddress=&fromSignIn=&trk=public_jobs_see-who-was-hired_people-search-link_face-pile-cta" target="_self" data-tracking-control-name="full-link" data-tracking-will-navigate class="face-pile flex !no-underline see-who-was-hired"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ejhf1wl85h7r4afiv43sk1a0k" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/zq1567h0ccgosa9ep0hbzee9" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/e35v5d00c9m96fu6a13unq7ei" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> </div> <p class="face-pile__text self-center font-sans text-sm link-styled hover:underline"> See who Black Kite has hired for this role </p> </a>  </h4> <div class="top-card-layout__cta-container flex flex-wrap mt-0.5 papabear:mt-0 ml-[-12px]"> <code id="applyUrl" style="display: none"></code> <button class="sign-up-modal__outlet top-card-layout__cta mt-2 ml-1.5 h-auto babybear:flex-auto top-card-layout__cta--primary btn-md btn-primary" data-modal="sign-up-modal-outlet" data-impression-id="public_jobs_apply-link-offsite_sign-up-modal" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal"> Apply <icon data-svg-class-name="apply-button__offsite-apply-icon-svg" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/23svd9ojlfrax9l62f8xc1zi6"></icon> </button> <div class>  <div id="sign-up-modal" class="modal sign-up-modal " data-outlet="sign-up-modal-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="sign-up-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 modal__wrapper--with-footer flex flex-col w-[552px] babybear:w-[360px] rounded-md"> <header class="modal__header flex items-center justify-between py-1.5 px-3 "> <h2 id="sign-up-modal-modal-header" class="modal__title font-normal leading-open text-color-text text-lg"></h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button>  </header> <div class="modal__main w-full flex-1"> <div class="loader loader--absolute"> <div class="loader__container mb-2 overflow-hidden"> <icon class="loader__icon inline-block loader__icon--muted text-color-icon-active" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ddi43qwelxeqjxdd45pe3fvs1" data-svg-class-name="loader__icon-svg--small fill-currentColor h-[30px] min-h-[30px] w-[30px] min-w-[30px]"></icon> </div> </div> <code id="registrationUrl" style="display: none"></code> <code id="i18nBtnTextAgree" style="display: none"></code> <code id="i18nBtnTextContinue" style="display: none"></code> <code id="redirectOnModalClose" style="display: none"></code> <div class="sign-up-modal__body"> <code id="dust-var-fpLixTreatment" style="display: none"></code> <code id="dust-var-pemDegradationTrackingTreatment" style="display: none"></code> <code id="dust-var-isMobile" style="display: none"></code> <code id="dust-var-isSplitJoinForm" style="display: none"></code> <code id="i18n_continue" style="display: none"></code> <code id="dust-var-cancelOnboardingRedirect" style="display: none"></code> <code id="dust-var-postOnboardingRedirectUrl" style="display: none"></code> <code id="dust-var-source" style="display: none"></code> <code id="dust-var-isInlineError" style="display: none"></code> <code id="dust-var-hasShowPassword" style="display: none"></code> <code id="dust-var-invitationId" style="display: none"></code> <code id="dust-var-sharedKey" style="display: none"></code> <code id="dust-var-sendConfirmationEmail" style="display: none"></code> <code id="dust-var-isInstantThirdPartyBtnEnabled" style="display: none"></code> <code id="dust-var-hasMultipleSocialJoin" style="display: none"></code> <code id="dust-var-isTimeStoneIntegrationEnabled" style="display: none"></code> <code id="dust-var-useGoogleGSI" style="display: none"></code> <code id="dust-var-loginCsrfParam" style="display: none"></code> <code id="dust-var-shouldShowKoreaConsent" style="display: none"></code> <code id="dust-var-apfcDf" style="display: none"></code> <code id="apfcDfPK" style="display: none"></code> <code id="apfcDfPKV" style="display: none"></code> <code id="shouldSignInOnDuplicateAccount" style="display: none"></code> <code id="signInOnDuplicateAccountUrl" style="display: none"></code> <code id="trackingPrefix" style="display: none"></code>  <code id="dust-var-shouldShowPasswordFieldOnEmailPhoneInput" style="display: none"></code> <code id="isCorpNetwork" style="display: none"></code> <code id="dust-var-nameInferenceTreatment" style="display: none"></code> <code id="dust-var-isCaptchaChallengePrefetchEnabled" style="display: none"></code> <code id="dust-var-shouldIgnoreGoogleOneTapInstanceError" style="display: none"></code> <form class="join-form" action="/signup/api/cors/createAccount" method="post"> <h4 class="sign-up-modal__header"><strong>Join or sign in to find your next job</strong></h4> <p class="sign-up-modal__sub-header">Join to apply for the <strong>Customer Success Manager, Federal</strong> role at <strong>Black Kite</strong></p> <div class="profile-card hidden"> <div class="profile-card__content"> <img class="profile-card__photo" alt="Profile photo"> <button class="profile-card__edit-icon" aria-label="Edit profile photo" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-edit-photo" title="Edit profile photo" type="button"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/5oas73nreunfgygkpe5iwmgrs"></icon> </button> <div class="profile-card__info"> <h3 class="profile-card__info-name"></h3> <p class="profile-card__info-email"></p> </div> <button class="profile-card__not-you" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-not-you" type="button"> Not you? </button> </div> <div class="profile-card__edit-photo-modal hidden"> <div class="profile-card__edit-photo-content"> <div class="profile-card__edit-photo-remove"> <button class="profile-card__edit-photo-text" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-remove-photo" type="button"> Remove photo </button> </div> <div class="profile-card__edit-photo-cancel"> <button aria-label="Cancel" class="profile-card__edit-photo-cancel-icon" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-profile-card-edit-photo-cancel" title="Cancel" type="button"> <icon data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> </div> </div> </div> </div>  <div class="alert hidden" role="alert" tabindex="-1"> <div class="wrapper"> <p class="alert-content"> </p> </div> </div> <section class="join-form__form-body join-form__form-body--gsi">  <div class="join-form__form-input-container join-form__form-input-container--is-hidden join-form__form-input-container--is-last-section"> <div class="input ">  <input class="input__input" autocomplete="on" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-name_first-name" required id="first-name" name="first-name" placeholder=" " type="text">  <label class="input__label " for="first-name">First name</label> </div> <div class="input ">  <input class="input__input" autocomplete="on" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-name_last-name" required id="last-name" name="last-name" placeholder=" " type="text">  <label class="input__label " for="last-name">Last name</label> </div> </div> <div class="join-form__form-input-container "> <div class="input ">  <input class="input__input" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-email-or-phone_email-or-phone" required id="email-or-phone" name="email-or-phone" placeholder=" "> <datalist id="email-domains"></datalist> <label class="input__label " for="email-or-phone">Email</label> </div> <code id="i18n_hide_password_aria_label" style="display: none"></code> <code id="i18n_show_password_aria_label" style="display: none"></code> <div class="input ">  <input class="input__input" autocomplete="new-password" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_join-form-password_password" required id="password" name="password" placeholder=" " type="password">  <label class="input__label " for="password">Password (6+ characters)</label> </div>  </div>  <div class="pt-4" id="join-form__legal-agreement-padding"></div> <div class="join-form__form-body-agreement join-form__form-body-agreement--is-hidden" id="join-form__step_2_agreement"> By clicking Agree & Join, you agree to the LinkedIn <a href="https://www.linkedin.com/legal/user-agreement?trk=public_jobs_apply-link-offsite_join-form-user-agreement" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-user-agreement">User Agreement</a>, <a href="https://www.linkedin.com/legal/privacy-policy?trk=public_jobs_apply-link-offsite_join-form-privacy-policy" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-privacy-policy">Privacy Policy</a> and <a href="https://www.linkedin.com/legal/cookie-policy?trk=public_jobs_apply-link-offsite_join-form-cookie-policy" class="join-form__form-body-agreement-item-link" target="_blank" data-tracking-will-navigate="true" data-tracking-control-name="public_jobs_apply-link-offsite_join-form-cookie-policy">Cookie Policy</a>. </div> <button id="join-form-submit-continue" class="join-form__join-btn join-form__form-body-submit-button" value="Continue" data-tracking-litms data-tracking-control-name="jobs-guest-frontend_join-form-submit" type="submit"> Continue </button> <button id="join-form-submit-agree" class="join-form__join-btn join-form__form-body-submit-button sign-up-modal__elt-is-hidden" value="Agree & Join" data-tracking-litms data-tracking-control-name="jobs-guest-frontend_join-form-submit" type="submit"> Agree & Join </button> <code id="dust-var-callbackUrl" style="display: none"></code> <code id="dust-var-authUrl" style="display: none"></code> <code id="dust-var-isSmartLockEnabled" style="display: none"></code> <code id="dust-var-useStandaloneLibrary" style="display: none"></code> <code id="dust-var-joinBtnProvider" style="display: none"></code> <code id="i18n_third_party_join_error-message-facebook" style="display: none"></code> <code id="i18n_third_party_join_error-message-google" style="display: none"></code> <code id="i18n_third_party_join_error-message-wechat" style="display: none"></code> <div class="third-party-join__container "> <div class="third-party-join__reg-option"> <span class="third-party-join__line-wrapper"> <span class="third-party-join__line"></span> </span> <span class="third-party-join__content"> <span class="third-party-join__or-span">or</span> </span> </div>  <div class="third-party-join__gsi-btn-container" data-lib-src-path="https://static.licdn.com/aero-v1/sc/h/29rdkxlvag0d3cpj96fiilbju"></div>    </div> </section> <div class="sign-up-modal__tertiary-cta-container"> <div id="teriary-cta-container"> <div class="sign-up-modal__direct-apply-on-company-site"> You may also apply directly on <a href="https://www.linkedin.com/jobs/view/externalApply/4143671387?url=https%3A%2F%2Fblack-kite%2Erippling-ats%2Ecom%2Fjob%2F865455%2Fcustomer-success-manager-federal%3Fd%3D2024-10-23%2B17%253A37%253A40%2BUTC%26s%3Dlif&urlHash=GMSF&trk=public_jobs_apply-link-offsite_sign-up-modal-sign-up-later" class="sign-up-modal__company_webiste" target="_blank" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal-sign-up-later">company website</a>. </div> </div> </div> </form> <div class> <button class="modal__outlet " data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_modal_outlet" data-modal="default-outlet"> </button> <div id="challenge-dialog" class="modal challenge-dialog " data-outlet="default-outlet">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="challenge-dialog-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[774px] babybear:w-[360px] rounded-md"> <header class="modal__header flex items-center justify-between py-1.5 px-3 "> <h2 id="challenge-dialog-modal-header" class="modal__title font-normal leading-open text-color-text text-lg">Security verification</h2> <button class="modal__dismiss modal__dismiss--with-icon btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 " aria-label="Dismiss" data-tracking-control-name="public_jobs_apply-link-offsite_sign_up_modal_modal_dismiss" type="button"> <icon class="modal__dismiss-icon relative top-[2px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button>  </header> <div class="modal__main w-full"> <div class="flex"> <iframe tabindex="0" title="Security verification" class="challenge-dialog__iframe" src="about:blank" frameborder="0" scrolling="auto" allowtransparency="true"></iframe> <div id="focus-capture" tabindex="0" class="sr-only"></div> </div> </div>  </section> </div> </div> </div> <code id="i18n_required_email-or-phone" style="display: none"></code> <code id="i18n_tooLong_email-or-phone" style="display: none"></code> <code id="i18n_invalidFormat_email-or-phone" style="display: none"></code> <code id="i18n_required_password" style="display: none"></code> <code id="i18n_tooShort_password" style="display: none"></code> <code id="i18n_tooLong_password" style="display: none"></code> <code id="i18n_server_generic_error" style="display: none"></code> <code id="i18n_required_first-name" style="display: none"></code> <code id="i18n_tooLong_first-name" style="display: none"></code> <code id="i18n_noForbiddenCharacters_first-name" style="display: none"></code> <code id="i18n_noConsecutiveDigits_first-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_first-name" style="display: none"></code> <code id="i18n_noLinkedIn_first-name" style="display: none"></code> <code id="i18n_noUrl_first-name" style="display: none"></code> <code id="i18n_onlyPhonetic_phonetic-first-name" style="display: none"></code> <code id="i18n_tooLong_phonetic-first-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_phonetic-first-name" style="display: none"></code> <code id="i18n_required_last-name" style="display: none"></code> <code id="i18n_tooLong_last-name" style="display: none"></code> <code id="i18n_noForbiddenCharacters_last-name" style="display: none"></code> <code id="i18n_noConsecutiveDigits_last-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_last-name" style="display: none"></code> <code id="i18n_noLinkedIn_last-name" style="display: none"></code> <code id="i18n_noUrl_last-name" style="display: none"></code> <code id="i18n_onlyPhonetic_phonetic-last-name" style="display: none"></code> <code id="i18n_tooLong_phonetic-last-name" style="display: none"></code> <code id="i18n_noFourConsecutiveDuplicates_phonetic-last-name" style="display: none"></code> <code id="i18n_onlyChinese_real-name" style="display: none"></code> <code id="i18n_tooLong_real-name" style="display: none"></code> <code id="i18n_tooShort_real-name" style="display: none"></code> <code id="i18n_required_real-name" style="display: none"></code> <code id="i18n_required_koreaConsentData" style="display: none"></code> <code id="i18n_required_koreaConsentShare" style="display: none"></code>  </div> </div> <footer class="modal__footer flex justify-end py-1.5 px-3 border-t-1 border-solid border-color-border-faint"> <a class="sign-up-modal__footer" href="https://www.linkedin.com/login?emailAddress=&fromSignIn=&fromSignIn=true&session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fjobs%2Fview%2Fcustomer-success-manager-federal-at-black-kite-4143671387&trk=public_jobs_apply-link-offsite" data-tracking-control-name="public_jobs_apply-link-offsite_sign-up-modal-sign-in"> Already on LinkedIn? 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AI to assess how you fit</h3> <p class="text-body-small">Get AI-powered advice on this job and more exclusive features.</p> <div class="flex flex-wrap space-x-1"> <button data-modal="public_jobs_ai_button_contextual_sign_in_info_modal" class="container-lined rounded-[100px] p-2 mt-2 cursor-pointer" aria-label="AI powered advice"> <icon class="block w-2 h-2 text-premium-color-inbug" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1qowy8kvnj5rb38q87xcf1oll"></icon> </button> <button data-modal="public_jobs_ai_button_fit_contextual_sign_in_info_modal" class="flex p-[11px] px-[12px] items-center gap-1 mt-2 cursor-pointer assessment__ai-button-container"> <icon class="block w-2 h-2 text-premium-color-inbug" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1qowy8kvnj5rb38q87xcf1oll"></icon> <span>Am I a good fit for this job?</span> </button> <button data-modal="public_jobs_ai_button_resume_contextual_sign_in_info_modal" class="flex p-[11px] px-[12px] items-center gap-1 mt-2 cursor-pointer assessment__ai-button-container"> <icon class="block w-2 h-2 text-premium-color-inbug" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1qowy8kvnj5rb38q87xcf1oll"></icon> <span>Tailor my resume</span> </button> </div> <div class="contextual-sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal">  <div class>  <div id="public_jobs_ai_button_contextual_sign_in_info_modal" class="modal modal--contextual-sign-in" data-outlet="public_jobs_ai_button_contextual_sign_in_info_modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="public_jobs_ai_button_contextual_sign_in_info_modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 contextual-sign-in-modal__modal-dismiss absolute right-0 m-[20px] cursor-pointer" aria-label="Dismiss" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_modal_dismiss"> <icon class="contextual-sign-in-modal__modal-dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="contextual-sign-in-modal__screen contextual-sign-in-modal__context-screen flex flex-col my-4 mx-3"> <img class="inline-block relative w-16 h-16 contextual-sign-in-modal__img m-auto" data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt> <h2 class="contextual-sign-in-modal__context-screen-title font-sans text-xl text-color-text my-2 mx-4 text-center" id="public_jobs_ai_button_contextual_sign_in_info_modal-modal-header"> Sign in to access AI-powered advices </h2>  <div class="contextual-sign-in-modal__btn-container m-auto w-[320px] babybear:w-full">  <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button">  <div class="google-auth-button__placeholder " data-theme="filled_blue" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div> <div class="sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal"> <button class="sign-in-modal__outlet-btn cursor-pointer btn-md btn-primary btn-secondary" data-tracking-client-ingraph data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_outlet-button" data-modal="public_jobs_ai_button_contextual_sign_in_info_modal_sign-in-modal">  Sign in </button> <div class>  <div id="public_jobs_ai_button_contextual_sign_in_info_modal_sign-in-modal" class="modal modal--sign-in" data-outlet="public_jobs_ai_button_contextual_sign_in_info_modal_sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" 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font-sans text-display-md text-color-text "> Welcome back </h2> <code id="i18n_sign_in_form_show_text" style="display: none"></code> <code id="i18n_sign_in_form_show_label" style="display: none"></code> <code id="i18n_sign_in_form_hide_text" style="display: none"></code> <code id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="mt-1.5 mb-2"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <div class="flex 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for="public_jobs_ai_button_contextual_sign_in_info_modal_sign-in-modal_session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="public_jobs_ai_button_contextual_sign_in_info_modal_sign-in-modal_session_password" name="session_password" required data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" 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href="/legal/user-agreement?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> <div class="google-auth-button__placeholder google-auth-button__placeholder--black-border" data-theme="outline" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div>  <p class="sign-in-modal__join-now m-auto font-sans text-md text-color-text mt-2"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-will-navigate="true" class="sign-in-modal__join-link">Join now</a> </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=linkedin-tc_auth-button_cookie-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal">  <div class>  <div id="public_jobs_ai_button_fit_contextual_sign_in_info_modal" class="modal modal--contextual-sign-in" data-outlet="public_jobs_ai_button_fit_contextual_sign_in_info_modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="public_jobs_ai_button_fit_contextual_sign_in_info_modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 contextual-sign-in-modal__modal-dismiss absolute right-0 m-[20px] cursor-pointer" aria-label="Dismiss" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_modal_dismiss"> <icon class="contextual-sign-in-modal__modal-dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="contextual-sign-in-modal__screen contextual-sign-in-modal__context-screen flex flex-col my-4 mx-3"> <img class="inline-block relative w-16 h-16 contextual-sign-in-modal__img m-auto" data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt> <h2 class="contextual-sign-in-modal__context-screen-title font-sans text-xl text-color-text my-2 mx-4 text-center" id="public_jobs_ai_button_fit_contextual_sign_in_info_modal-modal-header"> Sign in to evaluate your skills </h2>  <div class="contextual-sign-in-modal__btn-container m-auto w-[320px] babybear:w-full">  <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button">  <div class="google-auth-button__placeholder " data-theme="filled_blue" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div> <div class="sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal"> <button class="sign-in-modal__outlet-btn cursor-pointer btn-md btn-primary btn-secondary" data-tracking-client-ingraph data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_outlet-button" data-modal="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal">  Sign in </button> <div class>  <div id="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal" class="modal modal--sign-in" data-outlet="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 sign-in-modal__dismiss absolute right-0 cursor-pointer m-[20px]" aria-label="Dismiss" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_dismiss"> <icon class="sign-in-modal__dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="sign-in-modal__screen flex flex-col py-4 w-[513px] babybear:w-full px-3"> <h2 class="sign-in-modal__header font-sans text-display-md text-color-text "> Welcome back </h2> <code id="i18n_sign_in_form_show_text" style="display: none"></code> <code id="i18n_sign_in_form_show_label" style="display: none"></code> <code id="i18n_sign_in_form_hide_text" style="display: none"></code> <code id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="mt-1.5 mb-2"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <div class="flex flex-col"> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_key"> Email or phone </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="username" id="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_key" name="session_key" required data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-session-key" data-tracking-client-ingraph type="text"> </div> </div> <p class="input-helper mt-1.5" for="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_key" role="alert" data-js-module-id="guest-input__message"></p> </div> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_password" name="session_password" required data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" for="public_jobs_ai_button_fit_contextual_sign_in_info_modal_sign-in-modal_session_password" role="alert" data-js-module-id="guest-input__message"></p> </div> <input name="session_redirect" type="hidden">  </div> <div data-id="sign-in-form__footer" class="flex justify-between sign-in-form__footer--full-width"> <a data-id="sign-in-form__forgot-password" class="font-sans text-md font-bold link leading-regular sign-in-form__forgot-password--full-width" href="https://www.linkedin.com/uas/request-password-reset?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-will-navigate>Forgot password?</a>  <input name="trk" value="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-submit" type="hidden"> <button class="btn-md btn-primary flex-shrink-0 cursor-pointer sign-in-form__submit-btn--full-width" data-id="sign-in-form__submit-btn" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-submit-btn" data-tracking-client-ingraph data-tracking-litms type="submit"> Sign in </button> </div> <div class="sign-in-form__divider left-right-divider pt-2 pb-3"> <p class="sign-in-form__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </form> <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_google-auth-button" data-tracking-client-ingraph> <code id="isTermsAndConditionsSkipEnabledAuthButton" style="display: none"></code> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> <div class="google-auth-button__placeholder google-auth-button__placeholder--black-border" data-theme="outline" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div>  <p class="sign-in-modal__join-now m-auto font-sans text-md text-color-text mt-2"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-will-navigate="true" class="sign-in-modal__join-link">Join now</a> </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=linkedin-tc_auth-button_cookie-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal">  <div class>  <div id="public_jobs_ai_button_resume_contextual_sign_in_info_modal" class="modal modal--contextual-sign-in" data-outlet="public_jobs_ai_button_resume_contextual_sign_in_info_modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="public_jobs_ai_button_resume_contextual_sign_in_info_modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 contextual-sign-in-modal__modal-dismiss absolute right-0 m-[20px] cursor-pointer" aria-label="Dismiss" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_modal_dismiss"> <icon class="contextual-sign-in-modal__modal-dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="contextual-sign-in-modal__screen contextual-sign-in-modal__context-screen flex flex-col my-4 mx-3"> <img class="inline-block relative w-16 h-16 contextual-sign-in-modal__img m-auto" data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt> <h2 class="contextual-sign-in-modal__context-screen-title font-sans text-xl text-color-text my-2 mx-4 text-center" id="public_jobs_ai_button_resume_contextual_sign_in_info_modal-modal-header"> Sign in to tailor your resume </h2>  <div class="contextual-sign-in-modal__btn-container m-auto w-[320px] babybear:w-full">  <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button">  <div class="google-auth-button__placeholder " data-theme="filled_blue" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div> <div class="sign-in-modal" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal"> <button class="sign-in-modal__outlet-btn cursor-pointer btn-md btn-primary btn-secondary" data-tracking-client-ingraph data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_outlet-button" data-modal="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal">  Sign in </button> <div class>  <div id="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal" class="modal modal--sign-in" data-outlet="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 sign-in-modal__dismiss absolute right-0 cursor-pointer m-[20px]" aria-label="Dismiss" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_dismiss"> <icon class="sign-in-modal__dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="sign-in-modal__screen flex flex-col py-4 w-[513px] babybear:w-full px-3"> <h2 class="sign-in-modal__header font-sans text-display-md text-color-text "> Welcome back </h2> <code id="i18n_sign_in_form_show_text" style="display: none"></code> <code id="i18n_sign_in_form_show_label" style="display: none"></code> <code id="i18n_sign_in_form_hide_text" style="display: none"></code> <code id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="mt-1.5 mb-2"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <div class="flex flex-col"> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_key"> Email or phone </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="username" id="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_key" name="session_key" required data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-session-key" data-tracking-client-ingraph type="text"> </div> </div> <p class="input-helper mt-1.5" for="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_key" role="alert" data-js-module-id="guest-input__message"></p> </div> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_password" name="session_password" required data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" for="public_jobs_ai_button_resume_contextual_sign_in_info_modal_sign-in-modal_session_password" role="alert" data-js-module-id="guest-input__message"></p> </div> <input name="session_redirect" type="hidden">  </div> <div data-id="sign-in-form__footer" class="flex justify-between sign-in-form__footer--full-width"> <a data-id="sign-in-form__forgot-password" class="font-sans text-md font-bold link leading-regular sign-in-form__forgot-password--full-width" href="https://www.linkedin.com/uas/request-password-reset?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-will-navigate>Forgot password?</a>  <input name="trk" value="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-submit" type="hidden"> <button class="btn-md btn-primary flex-shrink-0 cursor-pointer sign-in-form__submit-btn--full-width" data-id="sign-in-form__submit-btn" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_sign-in-submit-btn" data-tracking-client-ingraph data-tracking-litms type="submit"> Sign in </button> </div> <div class="sign-in-form__divider left-right-divider pt-2 pb-3"> <p class="sign-in-form__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </form> <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_google-auth-button" data-tracking-client-ingraph> <code id="isTermsAndConditionsSkipEnabledAuthButton" style="display: none"></code> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2" data-impression-id="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" target="_blank" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> <div class="google-auth-button__placeholder google-auth-button__placeholder--black-border" data-theme="outline" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div>  <p class="sign-in-modal__join-now m-auto font-sans text-md text-color-text mt-2"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-will-navigate="true" class="sign-in-modal__join-link">Join now</a> </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_ai_button_cta_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=linkedin-tc_auth-button_cookie-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> </div> </div>  </section> </div> </div> </div> </div> </section> </div> </div> </section> <div class="decorated-job-posting__details">  <section class="core-section-container my-3 description">    <div class="core-section-container__content break-words">  <div class="description__text description__text--rich"> <section class="show-more-less-html" data-max-lines="5"> <div class="show-more-less-html__markup show-more-less-html__markup--clamp-after-5 relative overflow-hidden"> We are looking for a dynamic Customer Success professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and advocate for our clients. They will serve as a trusted advisor, guiding clients through implementation, ensuring product adoption and supporting ongoing success.<br><br>This role oversees federal accounts by prioritizing key objectives, meeting compliance and security requirements and identifying expansion opportunities. They also develop and nurture relationships at all levels within federal agencies, including executive leadership, through strategic planning, executive engagement and demonstrating value through cybersecurity solutions.<br><br>The ideal candidate must have a deep understanding of federal regulations, procurement processes and the unique challenges federal agencies face - particularly in cybersecurity and third-party risk management. They will play a key role in tailoring solutions that meet the specific needs of these customers, ensuring lasting, impactful business outcomes. Experience in the Cyber Security and Third-Party Risk industries, particularly within federal frameworks (e.g., FedRAMP, NIST, DFARS), is highly valued.<br><br><strong>Core Responsibilities<br><br></strong><ul><li>Build strong relationships with economic buyers, business champions and technical champions</li><li>Engage in consistent, proactive customer calls and meetings to positively impact customer loyalty</li><li>Onboard new customers</li><li>Provide follow-up training to existing and new customers</li><li>Use and leverage CRM tools (e.g., Salesforce)</li><li>Use and leverage Customer Success tools (e.g., Gainsight)</li><li>Identify and qualify expansion opportunities resulting in elevated relationships</li><li>Work with internal teams to resolve any technical issues and improve the product to meet customer demands</li><li>Develop a comprehensive understanding of customer health and status through regular customer dialogue and by monitoring health and adoption metrics</li><li>Analyze platform usage data and help devise strategies leveraging our software to increase platform engagement</li><li>Remain current on relevant industry and internal company products, pricing, markets and developments </li><li>Develop and maintain strong relationships at all levels within the customer organization</li><li>Develop technical proficiency related to use cases, technical landscape and Black Kite solutions</li><li>Serve as the customer’s advisor throughout the customer life cycle (product kick-off, adoption, proficiency, expansion and renewal)</li><li>Advocate for the customer by working closely with Black Kite Product Development and Product Management teams</li><li>Develop, deliver, and execute customer success plans outlining key stakeholders, as well as critical success factors and measures of success</li><li>Orchestrate milestones along the customer journey and conduct Executive Business Reviews (EBRs) with Senior client executives</li><li>Consistently monitor & identify/anticipate revenue churn risk to successfully resolve at-risk clients</li><li>Maintain strong customer retention rates aligned with corporate goals<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>5+ years of customer success and/or account management experience, preferably in the Cyber Security or Technology industry, achieving customer satisfaction through keeping customer commitments, resolving customer issues, and exceeding expectations</li><li>Knowledge of federal cybersecurity executive orders and compliance frameworks such as FedRAMP, FISMA, CMMC, and NIST-800 53/171</li><li>Experience working with Federal or DoD customers, including knowledge of public sector sales cycles, GSA schedules, and federal procurement processes</li><li>Experience managing multi-year government contracts and liaising with key government stakeholders at various levels</li><li>Experience in SaaS platforms, preferably technical platforms</li><li>Experience in Customer Relationship Management /Customer Success tools</li><li>Excellent verbal and written communication and in-person and virtual presentations</li><li>Detail-oriented with the ability to manage multiple tasks, meet deadlines and work independently with minimal supervision</li><li>Strong technical aptitude; perform product demonstrations, best practices, security risk management, and help customers achieve success</li><li>Strong executive presence at the senior government officials level; demonstrated ability to seamlessly participate in discussions with business and technical leadership internally & externally</li><li>Demonstrated ability to identify leads within the install base and grow customers</li><li>Customer-first mindset and advocacy</li><li>Ability to work independently and to collaborate effectively across functions</li><li>Travel up to 30%<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Active Secret Clearance</li><li>Bachelor's degree</li></ul> </div> <button class="show-more-less-html__button show-more-less-button show-more-less-html__button--more ml-0.5" data-tracking-control-name="public_jobs_show-more-html-btn" aria-label="i18n_show_more" aria-expanded="false">  Show more <icon class="show-more-less-html__button-icon show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less-html__button show-more-less-button show-more-less-html__button--less ml-0.5" data-tracking-control-name="public_jobs_show-less-html-btn" aria-label="i18n_show_less" aria-expanded="true">  Show less <icon class="show-more-less-html__button-icon show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button>  </section> </div> <ul class="description__job-criteria-list"> <li class="description__job-criteria-item"> <h3 class="description__job-criteria-subheader"> Seniority level </h3> <span class="description__job-criteria-text description__job-criteria-text--criteria"> Mid-Senior level </span> </li> <li class="description__job-criteria-item"> <h3 class="description__job-criteria-subheader"> Employment type </h3> <span class="description__job-criteria-text description__job-criteria-text--criteria"> Full-time </span> </li> <li class="description__job-criteria-item"> <h3 class="description__job-criteria-subheader"> Job function </h3> <span class="description__job-criteria-text description__job-criteria-text--criteria"> Other </span> </li> <li class="description__job-criteria-item"> <h3 class="description__job-criteria-subheader"> Industries </h3> <span class="description__job-criteria-text description__job-criteria-text--criteria"> IT Services and IT Consulting </span> </li> </ul> </div> </section> <section class="core-section-container my-3 find-a-referral">    <div class="core-section-container__content break-words"> <div class="face-pile flex !no-underline"> <div class="face-pile__images-container self-start flex-shrink-0 mr-1 leading-[1]"> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/397yg3cgl0og467qsytafbsj" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/3akw2yuev7ctin9topahifmhg" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> <img class="inline-block relative rounded-[50%] w-4 h-4 face-pile__image border-1 border-solid border-color-transparent -ml-2 first:ml-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1oohr7bvai8zhfg0n5i7yga5t" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/9c8pery4andzj6ohjkjp54ma2" alt> </div> <div class="find-a-referral__cta-container"> <p>Referrals increase your chances of interviewing at Black Kite by 2x</p> <a class="find-a-referral__cta" href="https://www.linkedin.com/login?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Fsearch%2Fresults%2Fpeople%2F%3FfacetCurrentCompany%3D10326152&emailAddress=&fromSignIn=&trk=public_jobs_find-a-referral-cta" data-impression-id="public_jobs_find-a-referral-cta" data-tracking-control-name="public_jobs_find-a-referral-cta" data-tracking-will-navigate> See who you know </a> </div> </div> </div> </section>  </div> <section class="job-alert-redirect-section__wrapper"> <div class="flex justify-between items-center container-lined py-1.5 px-2 mb-2"> <div class="flex"> <icon class="align-middle mr-1 w-[24px] h-[24px] flex-shrink-0" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9wix02mt9x16d7osm90gka4zf"></icon> <span class="pr-3">Get notified when a new job is posted.</span> </div> <div> <button class="switch" id="alert-toggle-button" aria-labelledby="jobs-alert-switch-label" data-modal="alert-toggle-sign-in-modal" data-tracking-control-name="public_jobs_job-alert-guest-redirect-cta"></button> <label id="jobs-alert-switch-label" for="alert-toggle-button"> Set alert </label> </div> </div> <div class="contextual-sign-in-modal" data-impression-id="public_jobs_contextual-sign-in-modal">  <div class>  <div id="alert-toggle-sign-in-modal" class="modal modal--contextual-sign-in" data-outlet="alert-toggle-sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="alert-toggle-sign-in-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 contextual-sign-in-modal__modal-dismiss absolute right-0 m-[20px] cursor-pointer" aria-label="Dismiss" data-tracking-control-name="public_jobs_contextual-sign-in-modal_modal_dismiss"> <icon class="contextual-sign-in-modal__modal-dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="contextual-sign-in-modal__screen contextual-sign-in-modal__context-screen flex flex-col my-4 mx-3"> <img class="inline-block relative w-16 h-16 contextual-sign-in-modal__img m-auto" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/1kxd9keftj1y0os0evez0vt9u" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt> <h2 class="contextual-sign-in-modal__context-screen-title font-sans text-xl text-color-text my-2 mx-4 text-center" id="alert-toggle-sign-in-modal-modal-header"> Sign in to set job alerts for “Customer Success Manager” roles. </h2>  <div class="contextual-sign-in-modal__btn-container m-auto w-[320px] babybear:w-full">  <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button">  <div class="google-auth-button__placeholder " data-theme="filled_blue" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div> <div class="sign-in-modal" data-impression-id="public_jobs_contextual-sign-in-modal_sign-in-modal"> <button 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id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="mt-1.5 mb-2"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <div class="flex flex-col"> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="alert-toggle-sign-in-modal_sign-in-modal_session_key"> Email or phone </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md 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</div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" 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Success Manager - Web </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/seahawkmedia?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Seahawk </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-01-31"> 3 weeks ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" 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class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Customer Success Manager, Strategic </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/project-affinity?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Affinity.co </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span> <span class="main-job-card__salary-info block my-0.5 mx-0"> $98,000.00 - $145,000.00 </span> <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-02-13"> 1 week ago </time>  </div>  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data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQG8t7uSdSLGZg/company-logo_100_100/company-logo_100_100/0/1663558966426/seahawkmedia_logo?e=2147483647&v=beta&t=FhK8hApLSUueMbZs_cp4sKBGCcc2fY6miCVfKGX_LWM" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Customer Success Manager (Bilingual) </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/seahawkmedia?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" 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href="https://www.linkedin.com/jobs/view/customer-success-manager-america-at-secure-code-warrior-4128419672?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=u9XRYzRslD80oaFkQUcZbg%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Manager, America </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D560BAQFWTru0kAwQPQ/company-logo_100_100/company-logo_100_100/0/1721407525341/secure_code_warrior_logo?e=2147483647&v=beta&t=PkWkJwT6gXkzFOBj8phWeFszy9VXfrU25S0Zz3vg8EQ" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Customer Success Manager, America </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://au.linkedin.com/company/secure-code-warrior?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Secure Code Warrior </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-02-11"> 1 week ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 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data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> aiOla </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-02-03"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4131915869" data-impression-id="similar-jobs-12" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="5ubZWvzAfsTQj2kipRYXQw=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/customer-success-leader-at-acuitymd-4131915869?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=5ubZWvzAfsTQj2kipRYXQw%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Leader </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D560BAQFaQcwiuIQ16A/company-logo_100_100/company-logo_100_100/0/1723680201662/acuitymd_logo?e=2147483647&v=beta&t=VtCNTMKHVLDpf9zTNoUsoKhqEsKlgalRySrmpE41nR4" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Customer Success Leader </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/acuitymd?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> AcuityMD </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-01-22"> 1 month ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" 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">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Customer Success Manager </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/qcsshealth?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> QCSS Health </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Cambridge, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-01-06"> 1 month ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline 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mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Enterprise Customer Success Manager Americas </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Canonical </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-01-27"> 3 weeks ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card 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data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQEbIYAkAURcYw/company-logo_100_100/company-logo_100_100/0/1650566107463/canonical_logo?e=2147483647&v=beta&t=17jhZvUOD-0vAJw3nIGnkBiYtBbXfEriIhIo6TfDmzc" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Enterprise Customer Success Manager Americas </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Canonical </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-08-29"> 5 months ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4157274563" data-impression-id="similar-jobs-20" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="7Ocl/dq0w/BVt9aA6+VA+Q=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/remote-customer-success-representative-wfh-at-get-it-real-estate-4157274563?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=7Ocl%2Fdq0w%2FBVt9aA6%2BVA%2BQ%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Remote Customer Success Representative | WFH </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQH3r0dXfKunAw/company-logo_100_100/company-logo_100_100/0/1674662753945?e=2147483647&v=beta&t=no-tuN763J_Hu1-AYiV4QU9WrRPeqT5pXyRctofU-HA" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Remote Customer Success Representative | WFH </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/get-it-real-estate?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Get It - Real Estate </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-02-20"> 1 day ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 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data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Manager Americas - Customer Success </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Canonical </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time 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href="https://www.linkedin.com/jobs/view/client-success-manager-clarus-at-carnegie-4153006214?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=Z%2BvxihzSQvE4RQvR72h6Ww%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Client Success Manager, CLARUS </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D4D0BAQFcpjulx37e0g/company-logo_100_100/company-logo_100_100/0/1693320817142/carnegie_higher_ed_logo?e=2147483647&v=beta&t=y7-ZV4ZZo8Q8P81HGRk1XCD7W6Rr65IQbwvY1fvPIv8" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Client Success Manager, CLARUS </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://www.linkedin.com/company/carnegie-higher-ed?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Carnegie </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Westford, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2025-02-14"> 1 week ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4068186379" data-impression-id="similar-jobs-24" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="EDNomy045fHlvfrq+4xjOw=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/enterprise-customer-success-manager-apac-at-canonical-4068186379?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=EDNomy045fHlvfrq%2B4xjOw%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Enterprise Customer Success Manager APAC </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQEbIYAkAURcYw/company-logo_100_100/company-logo_100_100/0/1650566107463/canonical_logo?e=2147483647&v=beta&t=17jhZvUOD-0vAJw3nIGnkBiYtBbXfEriIhIo6TfDmzc" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Enterprise Customer Success Manager APAC </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Canonical </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-11-04"> 3 months ago </time>  </div>  </div>  </div> </li> <li> <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link main-job-card" data-entity-urn="urn:li:jobPosting:4061548097" data-impression-id="similar-jobs-25" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="11qJUTbuJ1ZGuJuyOjMopg=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/enterprise-customer-success-manager-americas-at-canonical-4061548097?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=11qJUTbuJ1ZGuJuyOjMopg%3D%3D" data-tracking-control-name="public_jobs_similar-jobs" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Enterprise Customer Success Manager Americas </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/C560BAQEbIYAkAURcYw/company-logo_100_100/company-logo_100_100/0/1650566107463/canonical_logo?e=2147483647&v=beta&t=17jhZvUOD-0vAJw3nIGnkBiYtBbXfEriIhIo6TfDmzc" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/eojn00s72k70vnw5r0xj92t9e" alt> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Enterprise Customer Success Manager Americas </h3> <h4 class="base-main-card__subtitle body-text text-color-text overflow-hidden "> <a class="hidden-nested-link outline-offset-[-1px]" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-client-ingraph data-tracking-control-name="public_jobs_similar-jobs_main-jobs-card-subtitle" data-tracking-will-navigate> Canonical </a> </h4>  <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> <span class="main-job-card__location block mb-0.5 text-md leading-open font-normal text-color-text-low-emphasis"> Boston, MA </span>  <time class="main-job-card__listdate text-color-text-low-emphasis font-normal text-sm leading-open" datetime="2024-10-28"> 3 months ago </time>  </div>  </div>  </div> </li> </ul> <button class="show-more-less__button show-more-less__more-button show-more-less-button " aria-expanded="false" data-tracking-control-name="public_jobs_similar-jobs_show_more"> Show more jobs like this <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/cyolgscd0imw2ldqppkrb84vo"></icon> </button> <button class="show-more-less__button show-more-less__less-button show-more-less-button show-more-less__button--hide" aria-expanded="false" data-tracking-control-name="public_jobs_similar-jobs_show_more"> Show fewer jobs like this <icon class="show-more-less__button--chevron show-more-less-button-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4chtt12k98xwnba1nimld2oyg"></icon> </button> </div> </div> </section> </div> </section> <section class="right-rail papabear:w-right-rail-width papabear:ml-column-gutter mamabear:max-w-[790px] mamabear:px-mobile-container-padding babybear:max-w-[790px] babybear:px-mobile-container-padding"> <section class="aside-section-container mb-4 people-also-viewed"> <h2 class="aside-section-container__title section-title"> People also viewed </h2>  <div class="aside-section-container__content break-words"> <ul class="people-also-viewed__list"> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4112831883" data-impression-id="people-also-viewed-0" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="gHqCUXg2gt+c/1JzWSTNKg=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/director-customer-success-systems-at-recorded-future-4112831883?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=gHqCUXg2gt%2Bc%2F1JzWSTNKg%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Director, Customer Success Systems </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Director, Customer Success Systems  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/recorded-future?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Recorded Future </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Boston, MA </span>  <time class="aside-job-card__listdate" datetime="2025-02-15"> 6 days ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4068135628" data-impression-id="people-also-viewed-1" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="7m7g3U0j/bn3iaHFXfwkdA=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/graduate-customer-success-manager-at-canonical-4068135628?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=7m7g3U0j%2Fbn3iaHFXfwkdA%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Graduate Customer Success Manager </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Graduate Customer Success Manager  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://uk.linkedin.com/company/canonical?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Canonical </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Boston, MA </span>  <time class="aside-job-card__listdate" datetime="2024-11-04"> 3 months ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4144746156" data-impression-id="people-also-viewed-2" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="aoGMiilGtmceOd+wXjqp1Q=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/sr-analyst-customer-success-operations-at-acuitymd-4144746156?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=aoGMiilGtmceOd%2BwXjqp1Q%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Sr. Analyst, Customer Success Operations </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Sr. Analyst, Customer Success Operations  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/acuitymd?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> AcuityMD </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Boston, MA </span>  <time class="aside-job-card__listdate" datetime="2025-02-06"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4153259399" data-impression-id="people-also-viewed-3" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="FRFAF3un6vXmZbcSy/1aig=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/senior-aero-customer-service-manager-ny-state-area-at-ge-vernova-in-asia-4153259399?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=FRFAF3un6vXmZbcSy%2F1aig%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Senior Aero Customer Service Manager - NY State Area </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Senior Aero Customer Service Manager - NY State Area  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://sg.linkedin.com/company/gevernova-asia?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> GE Vernova in Asia </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Cambridge, MA </span> <span class="aside-job-card__salary-info"> $119,600.00 - $152,400.00 </span> <time class="aside-job-card__listdate" datetime="2025-02-14"> 1 week ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4160664720" data-impression-id="people-also-viewed-4" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="Vkh32m5TpjWSzcoPjYj18w=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/customer-success-representative-at-christian-sky-agency-4160664720?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=Vkh32m5TpjWSzcoPjYj18w%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Representative </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Customer Success Representative  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/christian-sky-agency?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Christian Sky Agency </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Lexington, MA </span>  <time class="aside-job-card__listdate--new" datetime="2025-02-21"> 22 hours ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4105593495" data-impression-id="people-also-viewed-5" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="vWtIrFku29ENpCzZvyai4Q=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/customer-success-operations-analyst-cs-ops-analyst-at-callminer-4105593495?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=vWtIrFku29ENpCzZvyai4Q%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Operations Analyst (CS Ops Analyst) </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Customer Success Operations Analyst (CS Ops Analyst)  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/callminer?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> CallMiner </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Waltham, MA </span>  <time class="aside-job-card__listdate" datetime="2024-12-19"> 2 months ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4138666242" data-impression-id="people-also-viewed-6" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="UR6xFj6P21RYUqYjfFiUag=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/customer-success-representative-at-topcon-positioning-systems-4138666242?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=UR6xFj6P21RYUqYjfFiUag%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Representative </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Customer Success Representative  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/topcon-positioning-systems?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Topcon Positioning Systems </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Middlesex County, MA </span>  <time class="aside-job-card__listdate" datetime="2025-01-29"> 3 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex my-1.5 base-aside-card--link aside-job-card" data-entity-urn="urn:li:jobPosting:4138666245" data-impression-id="people-also-viewed-7" data-reference-id="IBq6zW2MjgD+jIpX1k9I6w==" data-tracking-id="qBnFppT+HRNKKGOHls7uKQ=="> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/jobs/view/customer-success-representative-at-topcon-positioning-systems-4138666245?refId=IBq6zW2MjgD%2BjIpX1k9I6w%3D%3D&trackingId=qBnFppT%2BHRNKKGOHls7uKQ%3D%3D" data-tracking-control-name="public_jobs_people-also-viewed" data-tracking-client-ingraph data-tracking-will-navigate> <span class="sr-only"> Customer Success Representative </span> </a>  <div class="base-aside-card__info self-center pl-0.5 flex flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Customer Success Representative  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/topcon-positioning-systems?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Topcon Positioning Systems </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> 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flex-col flex-1"> <h3 class="base-aside-card__title font-sans text-md font-bold text-color-text relative"> Customer Success Representative  </h3> <p class="base-aside-card__subtitle font-sans text-sm text-color-text leading-open mt-0.5 break-words "> <a class="hidden-nested-link" href="https://www.linkedin.com/company/topcon-positioning-systems?trk=public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-control-name="public_jobs_people-also-viewed_aside-job-card-subtitle" data-tracking-client-ingraph data-tracking-will-navigate> Topcon Positioning Systems </a> </p>   <div class="base-aside-card__metadata font-sans text-sm leading-open font-regular text-color-text-low-emphasis mt-0.5"> <span class="aside-job-card__location"> Stow, MA </span>  <time class="aside-job-card__listdate" datetime="2025-02-03"> 2 weeks ago </time>  </div>  </div>  </div> </li> <li>  <div class="base-card relative w-full hover:no-underline focus:no-underline base-card--link base-aside-card flex 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class="language-selector__item" role="presentation">  <button aria-label="Türkçe (Turkish)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-tr_TR" data-locale="tr_TR" role="menuitem" lang="tr_TR"> Türkçe (Turkish) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Українська (Ukrainian)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-uk_UA" data-locale="uk_UA" role="menuitem" lang="uk_UA"> Українська (Ukrainian) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Tiếng 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action="https://www.linkedin.com/uas/login-submit" method="post"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <input name="session_redirect" value="https://www.linkedin.com/jobs/view/customer-success-manager-federal-at-black-kite-4143671387?refId=xNtm8a1SeJ7HlE4JIg5zgg%3D%3D&trackingId=B%2FJSKhifx6mh6A1vbQY0bg%3D%3D" type="hidden"> <input name="trk" value="public_jobs_google-one-tap-submit" type="hidden"> <code id="termsAndConditionsRendered" style="display: none"></code> <div class="google-one-tap__module hidden fixed flex flex-col items-center top-[20px] right-[20px] z-[9999]"> <div class="relative top-2 bg-color-background-container-tint pl-2 pr-1 pt-2 pb-3 w-[375px] rounded-md shadow-2xl"> <p class="text-md font-bold text-color-text"> Agree & Join LinkedIn </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 !text-sm !text-color-text" data-impression-id="public_jobs_one-tap-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=linkedin-tc_auth-button_cookie-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> </div> <div data-tracking-control-name="public_jobs_google-one-tap" id="google-one-tap__container"></div> </div> <div class="loader loader--full-screen"> <div class="loader__container mb-2 overflow-hidden"> <icon class="loader__icon inline-block loader__icon--default text-color-progress-loading" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/ddi43qwelxeqjxdd45pe3fvs1" data-svg-class-name="loader__icon-svg--large fill-currentColor h-[60px] min-h-[60px] w-[60px] min-w-[60px]"></icon> </div> </div> </form> <script data-delayed-url="https://static.licdn.com/aero-v1/sc/h/29rdkxlvag0d3cpj96fiilbju" data-module-id="google-gsi-lib"></script> <code id="isLinkedInAppWebView" style="display: none"></code> <code id="shouldRemoveUndefinedValues" style="display: none"></code> <code id="isItpSupportEnabled" style="display: none"></code> <code id="isFedCMEnabled" style="display: none"></code> <code id="isGoogleAuthButtonLocaleSupportEnabled" style="display: none"></code> <code id="gsiLocale" style="display: none"></code> <div class="contextual-sign-in-modal base-contextual-sign-in-modal" data-impression-id="public_jobs_contextual-sign-in-modal" data-cool-off-enabled data-show-on-page-load>  <div class>  <div id="base-contextual-sign-in-modal" class="modal modal--contextual-sign-in" data-outlet="base-contextual-sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="base-contextual-sign-in-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 contextual-sign-in-modal__modal-dismiss absolute right-0 m-[20px] cursor-pointer" aria-label="Dismiss" data-tracking-control-name="public_jobs_contextual-sign-in-modal_modal_dismiss"> <icon class="contextual-sign-in-modal__modal-dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="contextual-sign-in-modal__screen contextual-sign-in-modal__context-screen flex flex-col my-4 mx-3"> <img class="inline-block relative w-16 h-16 contextual-sign-in-modal__img m-auto" data-delayed-url="https://media.licdn.com/dms/image/v2/C4D0BAQEx2ez_Wy94Ew/company-logo_100_100/company-logo_100_100/0/1630537185568/blackkite_logo?e=2147483647&v=beta&t=7YDCfF-Iqqaqkmc4kQM8pZ1jMOtpBIzPUzD32AburgM" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt> <h2 class="contextual-sign-in-modal__context-screen-title font-sans text-xl text-color-text my-2 mx-4 text-center" id="base-contextual-sign-in-modal-modal-header"> Sign in to see who you already know at Black Kite </h2>  <div class="contextual-sign-in-modal__btn-container m-auto w-[320px] babybear:w-full">  <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button">  <div class="google-auth-button__placeholder " data-theme="filled_blue" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div> <div class="sign-in-modal" data-impression-id="public_jobs_contextual-sign-in-modal_sign-in-modal"> <button class="sign-in-modal__outlet-btn cursor-pointer btn-md btn-primary btn-secondary" data-tracking-client-ingraph data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_outlet-button" data-modal="base-sign-in-modal">  Sign in </button> <div class>  <div id="base-sign-in-modal" class="modal modal--sign-in" data-outlet="base-sign-in-modal">  <div class="modal__overlay flex items-center bg-color-background-scrim justify-center fixed bottom-0 left-0 right-0 top-0 opacity-0 invisible pointer-events-none z-[1000] transition-[opacity] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.17s] py-4 " aria-hidden="true"> <section aria-modal="true" role="dialog" aria-labelledby="base-sign-in-modal-modal-header" tabindex="-1" class="max-h-full modal__wrapper overflow-auto p-0 bg-color-surface max-w-[1128px] min-h-[160px] relative scale-[0.25] shadow-sm shadow-color-border-faint transition-[transform] ease-[cubic-bezier(0.25,0.1,0.25,1.0)] duration-[0.33s] focus:outline-0 w-[1128px] mamabear:w-[744px] babybear:w-[360px] rounded-md"> <button class="modal__dismiss btn-tertiary h-[40px] w-[40px] p-0 rounded-full indent-0 sign-in-modal__dismiss absolute right-0 cursor-pointer m-[20px]" aria-label="Dismiss" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_dismiss"> <icon class="sign-in-modal__dismiss-icon" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/gs508lg3t2o81tq7pmcgn6m2"></icon> </button> <div class="modal__main w-full"> <div class="sign-in-modal__screen flex flex-col py-4 w-[513px] babybear:w-full px-3"> <h2 class="sign-in-modal__header font-sans text-display-md text-color-text "> Welcome back </h2> <code id="i18n_sign_in_form_show_text" style="display: none"></code> <code id="i18n_sign_in_form_show_label" style="display: none"></code> <code id="i18n_sign_in_form_hide_text" style="display: none"></code> <code id="i18n_sign_in_form_hide_label" style="display: none"></code> <code id="i18n_username_error_empty" style="display: none"></code> <code id="i18n_username_error_too_long" style="display: none"></code> <code id="i18n_username_error_too_short" style="display: none"></code> <code id="i18n_password_error_empty" style="display: none"></code> <code id="i18n_password_error_too_short" style="display: none"></code> <code id="i18n_password_error_too_long" style="display: none"></code>  <form data-id="sign-in-form" action="https://www.linkedin.com/uas/login-submit" method="post" novalidate class="mt-1.5 mb-2"> <input name="loginCsrfParam" value="a25ec3f8-0f01-4f89-8821-49e63ac50125" type="hidden"> <div class="flex flex-col"> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="base-sign-in-modal_session_key"> Email or phone </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="username" id="base-sign-in-modal_session_key" name="session_key" required data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-session-key" data-tracking-client-ingraph type="text"> </div> </div> <p class="input-helper mt-1.5" for="base-sign-in-modal_session_key" role="alert" data-js-module-id="guest-input__message"></p> </div> <div class="mt-1.5" data-js-module-id="guest-input"> <div class="flex flex-col"> <label class="input-label mb-1" for="base-sign-in-modal_session_password"> Password </label> <div class="text-input flex"> <input class="text-color-text font-sans text-md outline-0 bg-color-transparent grow" autocomplete="current-password" id="base-sign-in-modal_session_password" name="session_password" required data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-password" data-tracking-client-ingraph type="password"> <button aria-live="assertive" aria-relevant="text" data-id="sign-in-form__password-visibility-toggle" class="font-sans text-md font-bold text-color-action z-10 ml-[12px] hover:cursor-pointer" aria-label="Show your LinkedIn password" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-password-visibility-toggle-btn" type="button">Show</button> </div> </div> <p class="input-helper mt-1.5" for="base-sign-in-modal_session_password" role="alert" data-js-module-id="guest-input__message"></p> </div> <input name="session_redirect" value="https://www.linkedin.com/jobs/view/customer-success-manager-federal-at-black-kite-4143671387?refId=xNtm8a1SeJ7HlE4JIg5zgg%3D%3D&trackingId=B%2FJSKhifx6mh6A1vbQY0bg%3D%3D" type="hidden">  </div> <div data-id="sign-in-form__footer" class="flex justify-between sign-in-form__footer--full-width"> <a data-id="sign-in-form__forgot-password" class="font-sans text-md font-bold link leading-regular sign-in-form__forgot-password--full-width" href="https://www.linkedin.com/uas/request-password-reset?trk=public_jobs_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_forgot_password" data-tracking-will-navigate>Forgot password?</a>  <input name="trk" value="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-submit" type="hidden"> <button class="btn-md btn-primary flex-shrink-0 cursor-pointer sign-in-form__submit-btn--full-width" data-id="sign-in-form__submit-btn" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_sign-in-submit-btn" data-tracking-client-ingraph data-tracking-litms type="submit"> Sign in </button> </div> <div class="sign-in-form__divider left-right-divider pt-2 pb-3"> <p class="sign-in-form__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </form> <div class="w-full max-w-[400px] mx-auto"> <div class="google-auth-button" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_google-auth-button" data-tracking-client-ingraph> <code id="isTermsAndConditionsSkipEnabledAuthButton" style="display: none"></code> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2" data-impression-id="public_jobs_contextual-sign-in-modal_sign-in-modal__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" target="_blank" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" target="_blank" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" target="_blank" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> <div class="google-auth-button__placeholder google-auth-button__placeholder--black-border" data-theme="outline" data-logo-alignment="center" data-locale="en_US"></div>  </div> </div>  <p class="sign-in-modal__join-now m-auto font-sans text-md text-color-text mt-2"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-control-name="public_jobs_contextual-sign-in-modal_sign-in-modal_join-link" data-tracking-will-navigate="true" class="sign-in-modal__join-link">Join now</a> </p> </div> </div>  </section> </div> </div> </div> </div> <div class="contextual-sign-in-modal__divider left-right-divider"> <p class="contextual-sign-in-modal__divider-text font-sans text-sm text-color-text px-2"> or </p> </div> </div> <p class="contextual-sign-in-modal__join-now m-auto font-sans text-md text-color-text my-1"> New to LinkedIn? <a href="https://www.linkedin.com/signup/cold-join?source=jobs_registration&trk=public_jobs_contextual-sign-in-modal_join-link" data-tracking-control-name="public_jobs_contextual-sign-in-modal_join-link" data-tracking-will-navigate="true" class="contextual-sign-in-modal__join-link">Join now</a> </p> <p class="linkedin-tc__text text-color-text-low-emphasis text-xs pb-2 contextual-sign-in-modal__terms-and-conditions m-auto w-[320px] pt-2 babybear:w-full" data-impression-id="linkedin-tc__button-skip-tc-text"> By clicking Continue to join or sign in, you agree to LinkedIn’s <a href="/legal/user-agreement?trk=linkedin-tc_auth-button_user-agreement" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_user-agreement" data-tracking-will-navigate="true">User Agreement</a>, <a href="/legal/privacy-policy?trk=linkedin-tc_auth-button_privacy-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_privacy-policy" data-tracking-will-navigate="true">Privacy Policy</a>, and <a href="/legal/cookie-policy?trk=linkedin-tc_auth-button_cookie-policy" target="_blank" data-tracking-control-name="linkedin-tc_auth-button_cookie-policy" data-tracking-will-navigate="true">Cookie Policy</a>. </p> </div> </div>  </section> </div> </div> </div> </div> <div class="cta-modal overflow-hidden container-raised z-10 fixed bottom-3 right-3 min-h-[56px] p-2 babybear:hidden windows-app-upsell windows-app-upsell--msft flex flex-col p-2 w-[359px] !bg-[#F1F8FA] opacity-90 backdrop-blur-[2px] z-1" data-impression-id="public_jobs_windows-app-upsell_cta-modal" role="dialog" aria-labelledby="cta-modal-header" aria-describedby="cta-modal-subheader"> <div class="windows-app-upsell__linkedin-title-container pt-[6px] mb-1.5 flex align-center"> <icon class="windows-app-upsell__linkedin-bug-icon block w-[21px] h-[21px]" data-svg-class-name="windows-app-upsell__linkedin-bug-icon-svg w-[21px] h-[21px]" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/euqjj7tf5wvr33frd3x1jj9s"></icon> <p class="windows-app-upsell__linkedin-title uppercase text-xs text-color-text-secondary leading-[21px] ml-1"> LinkedIn </p> </div> <p class="windows-app-upsell__title font-sans text-md text-color-text-accent-4-hover font-semibold leading-regular mb-1"> LinkedIn is better on the app </p> <p class="windows-app-upsell__body font-sans text-sm text-color-text-secondary leading-regular"> Don’t have the app? Get it in the Microsoft Store. </p> <a class="windows-app-upsell__cta btn-sm btn-secondary-emphasis mt-2 mb-[6px] w-fit" href="ms-windows-store://pdp/?ProductId=9WZDNCRFJ4Q7&mode=mini&cid=guest_desktop_upsell" data-tracking-client-ingraph data-tracking-control-name="public_jobs_windows-app-upsell_cta" data-tracking-will-navigate> Open the app </a> <button class="cta-modal__dismiss-btn absolute h-4 w-4 p-1 top-2 right-2 hover:cursor-pointer focus:outline focus:outline-2 focus:outline-color-action" data-tracking-control-name="public_jobs_windows-app-upsell_dismiss" aria-label="Dismiss"> <icon class="cta-modal__dismiss-icon block h-2 w-2 onload" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/adzjokfylbe8pvjr9h8iv96mw"></icon> </button> </div> </div> <code id="disableOneTapOnInit" style="display: none"></code>  <div id="toasts" class="toasts fixed z-8 babybear:right-4 mamabear:right-4 papabear:min-h-[96px] invisible top:auto bottom-4 left-4 papabear:w-[400px] toasts--bottom" type="bottom"> <template id="toast-template"> <div class="toast container-raised flex toast--bottom transition ease-accelerate duration-xxslow " data-id="toast"> <div class="toast__message flex flex-1 babybear:items-center mamabear:items-center papabear:items-start py-2 px-1.5" data-id="toast__message" role="alert" tabindex="-1"> <div class="toast__message-content-container" data-id="toast__message-content-container"> <p class="toast__message-content font-sans text-sm opacity-90 inline babybear:self-center mamabear:self-center papabear:self-start" data-id="toast__message-content"></p> </div> </div> <button class="toast__dismiss-btn cursor-pointer babybear:self-center mamabear:self-center papabear:self-start pt-3 pb-2 papabear:py-2 pl-0.5 pr-0" data-id="toast__dismiss-btn" aria-label="Close"> <svg width="24" height="24" class="fill-color-icon"><path d="M13 4.32 9.31 8 13 11.69 11.69 13 8 9.31 4.31 13 3 11.69 6.69 8 3 4.31 4.31 3 8 6.69 11.68 3Z"></path></svg> </button> </div> </template> <template id="toast-icon-caution"> <icon class="text-color-icon-caution toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/bk9xca6x9l1fga1tbzame3i3l"></icon> </template> <template id="toast-icon-error"> <icon class="text-color-icon-negative toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/8c0098stai8lcqypn95r47dew"></icon> </template> <template id="toast-icon-gdpr"> <icon class="text-color-icon-neutral toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/a9phzx7id2abubo45lgookfd"></icon> </template> <template id="toast-icon-notify"> <icon class="text-color-icon-neutral toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/4xg53nt8deu1y7tb1t3km8tfh"></icon> </template> <template id="toast-icon-success"> <icon class="text-color-icon-positive toast__icon w-3 h-3 shrink-0 mr-2" data-delayed-url="https://static.licdn.com/aero-v1/sc/h/9zhm3eh2dq7vh2muo8xnfikxh"></icon> </template> <template id="toast-cta"> <a class="toast__cta cta-link font-medium ml-0.5 text-sm text-inherit inline" target="_blank"></a> </template> </div> <section id="json-refs"> <code id="requestSubdomain" style="display: none"></code> <code id="pageKey" style="display: none"></code> </section> <script src="https://static.licdn.com/aero-v1/sc/h/as3vk6nnjupk6jksi4ubjd0y1" async></script>  <script src="https://static.licdn.com/aero-v1/sc/h/4xzce4p9bmxic7nw2qusbi3eg" async defer></script>  </body> </html>

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