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Instantly.</p> <h1 class="display-1 fw-bold">Professional, versatile.</h1> </div> <div class="d-flex align-items-center justify-content-center position-absolute bottom-0 w-100"> <div class="ce-object" data-id="346" data-node="121" data-type="Link Text"> <a target="_self" href="#hotline" class="btn btn-lg btn-yellow m-1 mb-2" > Support / Emergency hotline </a> </div> </div> </section> <div class="sticky-nav-trigger ce-object" data-id="435" data-node="121" data-type="Navigation"> <div class="sticky-nav navbar navbar-expand-xl border-bottom border-lightgrey"> <a href="/us/home/" style="line-height:0" class="homelink d-none d-xl-block position-absolute start-0 ms-1"> <img src="https://erema-com.s3.eu-central-1.amazonaws.com/layout/erema-logo-darkblue.svg" alt="Erema Logo" class="logo dark"> <img src="https://erema-com.s3.eu-central-1.amazonaws.com/layout/erema-simple-darkblue.svg" alt="Erema Logo" class="logo simple"> </a> <button style="line-height:0" class="position-absolute end-0 me-1 hamburger hamburger-outer hamburger--elastic" type="button" data-bs-toggle="offcanvas" href="#mainmenu_tabs" role="button" aria-controls="mainmenu_tabs"> <span class="hamburger-box"> <span class="hamburger-inner"></span> </span> </button> <div class="container d-flex align-items-center"> <span class="navbar-title fw-bold lh-1 m-0 me-0-5 text-nowrap order-0">Service</span> <button class="navbar-toggler mx-auto text-reset order-1 collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#stickyNavCollapse" aria-controls="stickyNavCollapse" aria-expanded="false" aria-label="Toggle sticky nav"> <svg width="20" height="20"><use xlink:href="#chevron_down"/></svg> </button> <a target="_self" href="/us/contact/" class="btn btn-sm text-nowrap ms-xl-0-5 order-2 order-xl-3 btn-yellow" > Contact us now </a> <button style="line-height:0;" class="d-xl-none ms-1 order-3 order-xl-4 hamburger hamburger--elastic" type="button" data-bs-toggle="offcanvas" href="#mainmenu_tabs" role="button" aria-controls="mainmenu_tabs"> <span class="hamburger-box"> <span class="hamburger-inner"></span> </span> </button> <div class="collapse navbar-collapse justify-content-end order-5 order-xl-2" id="stickyNavCollapse"> <ul class="nav navbar-nav level1"> <li class="nav-item"><a class="nav-link nav-item p121 active" href="/us/service/" target="_self">Overview</a></li> <li class="nav-item"><a class="nav-link nav-item p123" href="/us/customer_center/" target="_self">Customer Center</a></li> <li class="nav-item"><a class="nav-link nav-item p153" href="/us/bluport/" target="_self">BluPort</a></li> <li class="nav-item"><a class="nav-link nav-item p175" href="/us/predicton/" target="_self">PredictOn</a></li> </ul> </div> </div> </div> </div> <section id="" class="py-5" data-id="339" data-node="121" data-type="Bereich"> <div class="container-fluid overflow-hidden"> <div class="row align-items-start" data-id="348" data-node="121" data-type="Zeile"> <div class="col-lg- col-md- col-sm- col-12 col-lg-4 offset-lg-1 offset-xl-1 col-xl-4" style="" data-id="358" data-node="121" data-type="Spalte"> <div class="ce-object " style="" data-id="360" data-node="121" data-type="Text"><p class="h1 animation-slide-up mb-3">All-inclusive services for all-round satisfaction.</p> <div class="animation-slide-up"> <p>Personal support from the word go. Individually tailored digital support, anywhere, any time. We have also closed the loop with our service portfolio. After all, we know from long experience what EREMA customers need and wish for. Around 40 employees are on hand to deal with your inquiries quickly and efficiently. With in-depth knowledge and the guarantee that they will continue to support you until your query has been solved to your satisfaction. In addition to the human face of our service we also have our digital platform BluPort<sup>®</sup> with a wide range of apps for every aspect of your EREMA system.</p> </div></div> <section id="hotline" class="" data-id="1969" data-node="121" data-type="Bereich"> <div class="ce-object mt-4" style="" data-id="1968" data-node="121" data-type="Text"><p class="h2">Support and contact in emergencies</p> <p> </p> <p>Phone <a href="tel:+4373231905300">+43 732 3190 5300</a><br />Web: <a href="https://bluport.erema.at" target="_blank" rel="noopener">bluport.erema.at</a><br />E-mail: <a href="mailto:service@erema.at">service@erema.at</a><br /><br /><strong>Emergency hotline</strong><br />for urgent cases outside our normal working hours<br />Friday: 13:00 - 18:00 (CET)<br />Saturday: 08:00 - 18:00 (CET)</p> <p><strong>Mechanical and process engineering assistance:</strong><br /><a href="tel:+436644547677">+43 664 4547677</a></p> <p><strong>Electrical and electronic engineering assistance:</strong><br /><a href="tel:+436644547678">+43 664 4547678</a></p></div> </section> </div> <!-- /column --> <div class="col-12 col-lg-7 px-0 animation-slide-left-full ce-object" data-id="359" data-node="121" data-type="Bild"> <img class=" img-fluid lazyload-src" style="" data-src="/assets/images/services/service-dame.jpg" alt=""> </div> </div> <!-- /row --> </div> </section> <section class="vh-100 bg-gradient-blue image-sequence pinned-section " data-pinned-start="top top" data-id="340" data-node="121" data-type="Pin Bereich"> <div class="container-fluid"> <div class="row flex-row-reverse"> <div class="col-12 col-lg-6 px-2 px-xxl-4 XXoffset-lg-1 XXcol-lg-4 me-auto"> <div class="pinned-subsections"> <div class="pinned-subsection text-light ce-object" data-end-frame="100" data-id="349" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">Service as a highly personal issue.</p> <p class="h3">Our customer service team is made up of highly experienced employees. They are at your disposal for advice on the phone or by e-mail as well as for practical assistance at your facility. And fast, direct contact is just as important to us as it is to you.</p> </div> <div class="pinned-subsection text-light ce-object" data-end-frame="200" data-id="350" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">All-inclusive really does mean everything.</p> <p class="h3">It includes not only telephone hotlines and advice, but also preventive maintenance of your plant, technical process assistance for material changeovers, training for your personnel and online support of daily operations.</p> </div> </div> </div> <div class="col-12 col-lg-6 p-0 canvas-container"> <canvas id="canvas" class="object-top-right" data-source="https://erema-com.s3.eu-central-1.amazonaws.com/images/services/sequences/employees/employees_" data-extension=".webp" data-width="1080" data-height="1080" data-framecount="200"></canvas> </div> </div> </div> </section> <section class="vh-100 bg-gradient-blue image-sequence pinned-section " data-pinned-start="top top" data-id="341" data-node="121" data-type="Pin Bereich"> <div class="container-fluid"> <div class="row flex-row"> <div class="col-12 col-lg-6 px-2 px-xxl-4 XXoffset-lg-1 XXcol-lg-4 me-auto"> <div class="pinned-subsections"> <div class="pinned-subsection text-light ce-object" data-end-frame="100" data-id="351" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">Replacement parts are supplied promptly.</p> <p class="h3">Well-planned, optimised logistics prevent or minimise downtimes.This includes both particularly fast processes and a perfectly prepared warehouse with which we have important components and consumables permanently at hand and ready for dispatch for our customers.</p> </div> <div class="pinned-subsection text-light ce-object" data-end-frame="200" data-id="352" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">Order online: Fast and simple.</p> <p class="h3">Our digital platform BluPort<sup>®</sup> has its own app for replacement parts: Spare Parts Online. Availability, prices and delivery times can be checked with just a few clicks – and orders placed straight away.</p> <p><a class="mt-2 btn btn-lg btn-yellow" href="/us/bluport/">Details of BluPort<sup>®</sup></a></p> </div> </div> </div> <div class="col-12 col-lg-6 p-0 canvas-container"> <canvas id="canvas" class="object-top-left" data-source="https://erema-com.s3.eu-central-1.amazonaws.com/images/services/sequences/spare_parts/spareparts_" data-extension=".webp" data-width="1080" data-height="1080" data-framecount="200"></canvas> </div> </div> </div> </section> <section class="vh-100 bg-gradient-blue image-sequence pinned-section " data-pinned-start="top top" data-id="3081" data-node="121" data-type="Pin Bereich"> <div class="container-fluid"> <div class="row flex-row-reverse"> <div class="col-12 col-lg-6 px-2 px-xxl-4 XXoffset-lg-1 XXcol-lg-4 me-auto"> <div class="pinned-subsections"> <div class="pinned-subsection text-light ce-object" data-end-frame="100" data-id="3082" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">PredictOn:Drive – Predictive maintenance</p> <p class="h3">Take action today to prevent damage tomorrow - for more machine availability and higher productivity!</p> </div> <div class="pinned-subsection text-light ce-object" data-end-frame="200" data-id="3083" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">The perfect data overview with BluPort<sup>®</sup></p> <p class="h3">Whether it's a question of monitoring the motor, gearbox or vacuum pumps - the maintenance app on the EREMA customer platform BluPort<sup>®</sup> gives you a perfect overview of the customised PredictOn:Drive data relating to your machine.</p> <p><a class="mt-2 btn btn-lg btn-yellow" href="/us/predicton/">Details about PredictOn</a></p> </div> </div> </div> <div class="col-12 col-lg-6 p-0 canvas-container"> <canvas id="canvas" class="object-top-right" data-source="https://erema-com.s3.eu-central-1.amazonaws.com/images/services/sequences/predicton/predicton_" data-extension=".webp" data-width="1080" data-height="1080" data-framecount="200"></canvas> </div> </div> </div> </section> <section class="vh-100 bg-gradient-blue image-sequence pinned-section " data-pinned-start="top top" data-id="342" data-node="121" data-type="Pin Bereich"> <div class="container-fluid"> <div class="row flex-row"> <div class="col-12 col-lg-6 px-2 px-xxl-4 XXoffset-lg-1 XXcol-lg-4 me-auto"> <div class="pinned-subsections"> <div class="pinned-subsection text-light ce-object" data-end-frame="100" data-id="353" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">BluPort<sup>®</sup> – At EREMA, real time applies all over the world.</p> <p class="h3">Optimise performance indicators online from wherever you are in the world – this is just one of the possibilities offered by BluPort<sup>®</sup> , although it’s an important one. On our digital platform you’ll find apps offering services such as current key figures, ordering options for spare parts and tools, support with questions about materials, and the chance to offer used equipment for sale – no matter where you are.</p> </div> <div class="pinned-subsection text-light ce-object" data-end-frame="200" data-id="354" data-node="121" data-type="Scroll-Inhalt"> <p class="h1 mb-2">(Re-)act, order, optimise – wherever you are.</p> <p class="h3">The basic version of BluPort<sup>®</sup> can be used free of charge by all our customers. We also offer a Smart Service Package with more apps plus their activation for relevant machinery. A fee is charged for this package.</p> <p><a class="mt-2 btn btn-lg btn-yellow" href="/us/bluport/">Details of BluPort<sup>®</sup></a></p> </div> </div> </div> <div class="col-12 col-lg-6 p-0 canvas-container"> <canvas id="canvas" class="object-top-left" data-source="https://erema-com.s3.eu-central-1.amazonaws.com/images/services/sequences/bluport_right/bluport_" data-extension=".webp" data-width="1080" data-height="1080" data-framecount="200"></canvas> </div> </div> </div> </section> <section id="" class="pt-5 pt-lg-10" data-id="2782" data-node="121" data-type="Bereich"> <div class="container"> <div class="row " data-id="2783" data-node="121" data-type="Zeile"> <div class="col-lg- col-md- col-sm- col-12 col-md d-flex flex-column text-center mb-1 position-relative" style="" data-id="2784" data-node="121" data-type="Spalte"> <div class="img-fluid mx-auto ce-object" data-id="2786" data-node="121" data-type="Bild"> <img class=" img-fluid lazyload-src" style="max-width:150px;" data-src="/assets/images/services/customer-centre.png" alt=""> </div> <div class="ce-object my-1" style="" data-id="2787" data-node="121" data-type="Text"><p><strong>Customer Centre</strong></p></div> <div class="ce-object" data-id="2788" data-node="121" data-type="Link Text"> <a target="_self" href="/us/customer_center/" class="btn btn-darkblue mx-auto stretched-link" > Show details </a> </div> </div> <!-- /column --> <div class="col-lg- col-md- col-sm- col-12 col-md d-flex flex-column text-center position-relative" style="" data-id="2785" data-node="121" data-type="Spalte"> <div class="img-fluid mx-auto ce-object" data-id="2789" data-node="121" data-type="Bild"> <img class=" img-fluid lazyload-src" style="max-width:150px;" data-src="/assets/images/services/bluport_video.png" alt=""> </div> <div class="ce-object my-1" style="" data-id="2790" data-node="121" data-type="Text"><p><strong>BluPort</strong></p></div> <div class="ce-object" data-id="2791" data-node="121" data-type="Link Text"> <a target="_self" href="/us/bluport/" class="btn btn-darkblue mx-auto stretched-link" > Show details </a> </div> </div> <!-- /column --> </div> <!-- /row --> </div> </section> <div class="ce-object mt-0" data-id="1925" data-node="121" data-type="Media "> <div class="container-fluid bg-grey pt-5 pb-1 pb-lg-4 g-1 g-lg-4 my-5 my-lg-10 text-center"> <p class="h2">EREMA <br>DOWNLOAD CENTRE</p> <div class="py-3 py-lg-5 row row-cols-1 row-cols-lg-2 row-cols-xxl-3 g-1 g-lg-4 justify-content-center text-start"> <div class="col"> <div class="card h-100 border-0 flex-row"> <img src="/media/W/200/media_center/folder/predicton_2022_09_de.pdf" class="img-fluid" alt="PredictOn"> <div class="flex-grow-1 d-flex flex-column px-1-5 py-1"> <p class="h3 fs-6">PredictOn</p> <div class="mt-auto d-flex flex-column"> <div class="btn-group"> <button type="button" class="btn btn-sm btn-yellow dropdown-toggle" data-bs-toggle="dropdown" aria-expanded="false">Download</button> <ul class="dropdown-menu"> <li><a data-type="folder" class="dropdown-item" target="_blank" href="/assets/media_center/folder/predicton_2022_09_en.pdf">English</a></li> <li><a data-type="folder" class="dropdown-item" target="_blank" href="/assets/media_center/folder/predicton_2022_09_de.pdf">Deutsch</a></li> </ul> </div> </div> </div> </div> </div> <div class="col"> <div class="card h-100 border-0 flex-row"> <img src="/media/W/200/media_center/folder/spareparts_online_bluport_2020_09_de.pdf" class="img-fluid" alt="Spare Parts Online"> <div class="flex-grow-1 d-flex flex-column px-1-5 py-1"> <p class="h3 fs-6">Spare Parts Online</p> <div class="mt-auto d-flex flex-column"> <div class="btn-group"> <button type="button" class="btn btn-sm btn-yellow dropdown-toggle" data-bs-toggle="dropdown" aria-expanded="false">Download</button> <ul class="dropdown-menu"> <li><a data-type="folder" class="dropdown-item" target="_blank" href="/assets/media_center/folder/spareparts-online_bluport_2020_09_en.pdf">English</a></li> <li><a data-type="folder" class="dropdown-item" target="_blank" href="/assets/media_center/folder/spareparts_online_bluport_2020_09_de.pdf">Deutsch</a></li> </ul> </div> </div> </div> </div> </div> </div> <a href="/us/download-center/" class="btn btn-lg btn-darkblue">All downloads at a glance</a> </div> </div><section id="" class="mt-5 py-5 container" data-id="345" data-node="121" data-type="Bereich"> <div class="px-lg-5 text-center"> <h1 class="mb-2 ce-object" style="" data-id="356" data-node="121" data-type="Überschrift"> CHOOSE THE NUMBER ONE. </h1> <div class="ce-object " style="" data-id="409" data-node="121" data-type="Text"><p>Do you have any questions about the BluPort® platform and the various applications? <br />Give us a call or write to us. 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EREMA?</a></li> </ul> </li> <li class="nav-item"><a href="/us/intarema/" target="_self" class="nav-link nav-item p20 depth-1">INTAREMA</a> <ul class="level2"> <li class="nav-item"><a class="nav-link nav-item p65" href="/us/intarema/" target="_self">Overview</a></li> <li class="nav-item"><a href="/us/intarema_t_te/" target="_self" class="nav-link nav-item p59 depth-2">T/TE</a> </li> <li class="nav-item"><a href="/us/intarema_tveplus/" target="_self" class="nav-link nav-item p60 depth-2">TVEplus</a> </li> <li class="nav-item"><a href="/us/intarema_tveplus_duafil_compact/" target="_self" class="nav-link nav-item p164 depth-2">DuaFil Compact</a> </li> <li class="nav-item"><a href="/us/regrind_pro/" target="_self" class="nav-link nav-item p61 depth-2">RegrindPro</a> </li> <li class="nav-item"><a href="/us/intarema_fibrepro_iv/" target="_self" class="nav-link nav-item p184 depth-2">FibrePro:IV</a> </li> <li class="nav-item"><a href="/us/intarema_k/" target="_self" class="nav-link nav-item 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