Samsung Care+, a worry-free total care service

<!DOCTYPE html> <html lang="en-SG"> <head>        <link rel="preconnect" href="https://images.samsung.com"/>   <meta charset="utf-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta http-equiv="content-type" content="text/html; charset=UTF-8"/> <meta name="viewport" content="width=device-width, initial-scale=1"/>  <title>Samsung Care+, a worry-free total care service | Samsung Singapore</title> <meta name="title" content="Samsung Care+, a worry-free total care service | Samsung Singapore"/> <link rel="canonical" href="https://www.samsung.com/sg/offer/samsung-care-plus/"/> <meta name="keywords" content="samsung care+, mobile insurance, phone insurance, protection plan, battery replacement, accidental damage, extended warranty, screen damage, water damage, customer service"/> <meta name="description" content="Protect your new Galaxy with Samsung Care+. Reliable coverage for hardware repairs, accidental damage, battery replacement and more for up to 2 years."/> <meta name="date" content="2024-11-21"/> <meta name="sitecode" content="sg"/> <meta name="twitter:card" content="Summary"/> <meta name="twitter:site" content="@SamsungSG"/> <meta name="twitter:creator" content="@SamsungSG"/> <meta name="twitter:url" content="https://www.samsung.com/sg/offer/samsung-care-plus/"/> <meta name="twitter:title" content="Samsung Care+, a worry-free total care service | Samsung Singapore"/> <meta name="twitter:description" content="Protect your new Galaxy with Samsung Care+. Reliable coverage for hardware repairs, accidental damage, battery replacement and more for up to 2 years."/> <meta name="twitter:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:url" content="https://www.samsung.com/sg/offer/samsung-care-plus/"/> <meta property="og:image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="og:type" content="website"/> <meta property="og:site_name" content="Samsung sg"/> <meta property="og:locale" content="en-SG"/> <meta property="og:title" content="Samsung Care+, a worry-free total care service | Samsung Singapore"/> <meta property="og:description" content="Protect your new Galaxy with Samsung Care+. Reliable coverage for hardware repairs, accidental damage, battery replacement and more for up to 2 years."/> <meta property="og:country-name" content="sg"/> <meta property="name" content="Samsung sg"/> <meta property="image" content="https://www.samsung.com/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/logo-square-letter.png"/> <meta property="url" content="https://www.samsung.com/sg/offer/samsung-care-plus/"/> <meta property="description" content="Protect your new Galaxy with Samsung Care+. Reliable coverage for hardware repairs, accidental damage, battery replacement and more for up to 2 years."/> <meta property="keywords" content="samsung care+, mobile insurance, phone insurance, protection plan, battery replacement, accidental damage, extended warranty, screen damage, water damage, customer service"/> <link rel="icon" type="image/png" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/Favicon.png" sizes="96x96"/> <link rel="shortcut icon" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/Favicon.png"/> <link rel="apple-touch-icon" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/app_ico.png" sizes="144x144"/>  <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-site/resources/global/css/fonts.css" type="text/css"/>   <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-dependencies.min.72b3474a5ea9ec2c8b38096685e0928d.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-base-new-gnb.min.9f42454338d004aefad6d201b952d819.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb-hq/compact.min.27b142dba9fb6d273819f268ebe873a2.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/product-popup/pd-g-register-product-popup/clientlibs/site.min.0183b920d0d2fbbe262f01f565c45cd9.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/epp/common/ep-cm-g-barcode-scanner-popup/clientlibs/site.min.b791cc7424186d4c95539d287b2c66cc.css" type="text/css"> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/commonUs/co-g-title-text/clientlibs/site.min.2afc563149ec759aa02950f55425ab86.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/product/pd-g-feature-benefit/clientlibs/site.min.2f605f2bf43d36de38f7989a88958143.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/common/cm-g-text-block/clientlibs/site.min.d317a02bd188dfa8a9c0898ae8dec80d.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/home/ho-g-home-kv-carousel/clientlibs/site.min.4cc11c87f351b4e69d0c177182c9fffb.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/navigationUs/nv-g-icon-floating-navigation/clientlibs/site.min.6634a6ef74e36cb512ea88f2e27e76aa.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/common/cm-g-feature-interaction/clientlibs/site.min.d6207ba3bf9ed321cb67713de7222ebc.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/product/pd-g-feature-benefit-column-carousel/clientlibs/site.min.2af5671a6c07a03882e9662ab60fa1e3.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/common/cm-g-blank-space/clientlibs/site.min.2368b82aeac930d99ed38fa404bcac1a.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/common/cm-g-static-content/clientlibs/site.min.ae85240e2285ff65e974c0b136a75d59.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/support/su-g-accordion-faqs/clientlibs/site.min.16ec2dabe4834bd1922d3043eb3c8cf1.css" type="text/css"/> <link rel="stylesheet" href="/etc.clientlibs/samsung/components/content/consumer/global/navigation/nv-g-breadcrumb/clientlibs/site.min.01c1e7bc1eb1645deacabd158fc75f0f.css" type="text/css"/> <script type="text/javascript"> var winhref = window.location.href.replace("/content/samsung","").replace(".html","/"); 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return isWebView; } isPlatformReady = () => { this.logger('Returning isPlatformReady: ', isPlatformReady); return isPlatformReady; } getAppVersionCode = () => new Promise((resolve, reject) => { this.callHandler('getAppVersionCode') .then(result => { this.logger("App version", result) resolve(result) }) .catch(err => { this.logger("Error in App version", err) reject(err) }) }) triggerAnalytics = (data) => new Promise((resolve, reject) => { this.callHandler('OnAnalyticsEvent', data) .then(result => { this.logger("OnAnalyticsEvent Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in OnAnalyticsEvent", err) reject(err) }) }) openExternalBrowser = (url) => new Promise((resolve, reject) => { this.callHandler('openExternalBrowser', url) .then(result => { this.logger("openExternalBrowser Success", result) resolve(JSON.stringify(result)) }) .catch(err => { this.logger("Error in openExternalBrowser", err) reject(err) }) }) setupCloseForBack = (exit, confirm, hide, backCallback) => { this.callHandler('configureBackV2', exit, confirm, hide, backCallback) .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } setupNormalBack = () => { this.callHandler('configureBackV2', false, false, false, '') .then(function (result) { console.log(JSON.stringify(result)); }) .catch(function (err) { console.log("Error in configureBackV2", err) }) } getUserDetails = () => new Promise((resolve, reject) => { this.callHandler('getUserDetails', 'window.setUserDetails') .then(result => { this.logger("User Details", result) resolve(result) }) .catch(err => { this.logger("Error in getUserDetails", err) reject(err) }) }) updateCartCount = (cartCount) => new Promise((resolve, reject) => { this.callHandler('updateCartCount', cartCount) .then(result => { this.logger("updated Cart Count", result) resolve(result) }) .catch(err => { this.logger("Error in updateCartCount", err) reject(err) }) }) getToken = () => new Promise((resolve, reject) => { this.callHandler('getToken', false) .then(result => { this.logger("GetToken Success", result) resolve(result) }) .catch(err => { this.logger("Error in getToken", err) reject(err) }) }) displayInAppReview = () => new Promise((resolve, reject) => { this.callHandler('displayInAppReview') .then(result => { this.logger("displayInAppReview success") resolve(result) }) .catch(err => { this.logger("displayInAppReview failed") reject(err) }) }) } // [START log_event] function logEvent(name, params) { if (!name) { return; 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} //CRHQ-9185 [B2C] shop app - DB 전환 건 - 쿠키 체크 및 미노출 처리 - 보완로직 if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } if(document.querySelector(".breadcrumb") != null && document.querySelector(".breadcrumb").style != null) { document.querySelector(".breadcrumb").style.display='none'; } if(document.querySelector(".nv17-breadcrumb") != null && document.querySelector(".nv17-breadcrumb").style != null) { document.querySelector(".nv17-breadcrumb").style.display='none'; } if(document.querySelector(".epp-breadcrumb") != null && document.querySelector(".epp-breadcrumb").style != null) { document.querySelector(".epp-breadcrumb").style.display='none'; } if(document.querySelector(".footer-column") != null && document.querySelector(".footer-column").style != null) { document.querySelector(".footer-column").style.display='none'; } if(("es" === "sg" || "de" === "sg") && document.querySelector(".footer-bottom") != null && document.querySelector(".footer-bottom").style != null) { document.querySelector(".footer-bottom").style.display='none'; } if(document.querySelector(".footer-language") != null && document.querySelector(".footer-language").style != null) { document.querySelector(".footer-language").style.display='none'; } if(document.querySelector(".footer-language__anchor") != null && document.querySelector(".footer-language__anchor").style != null) { document.querySelector(".footer-language__anchor").style.display='none'; } if(document.querySelector(".footer-language-wrap") != null && document.querySelector(".footer-language-wrap").style != null) { document.querySelector(".footer-language-wrap").style.display='none'; } if(document.querySelector(".footer-sns") != null && document.querySelector(".footer-sns").style != null) { document.querySelector(".footer-sns").style.display='none'; } if(document.querySelector(".footer-terms") != null && document.querySelector(".footer-terms").style != null) { document.querySelector(".footer-terms").style.display='none'; } if(document.querySelector("#teconsent") != null && document.querySelector("#teconsent").style != null) { document.querySelector("#teconsent").style.display='none'; } if(document.querySelector("#QSIFeedbackButton-btn") != null && document.querySelector("#QSIFeedbackButton-btn").style != null) { document.querySelector("#QSIFeedbackButton-btn").style.display='none'; } if (window.location.href.indexOf("/mypage/myproducts/") > -1 || window.location.href.indexOf("/mypage/myrepair/") > -1 || window.location.href.indexOf("/mypage/rewards/") > -1 || window.location.href.indexOf("/mypage/myreferrals/") > -1) { if(document.querySelector(".explore-lnb-navigation") != null && document.querySelector(".explore-lnb-navigation").style != null) { document.querySelector(".explore-lnb-navigation").style.display='none'; } if(document.querySelector(".nv-g-lnb") != null && document.querySelector(".nv-g-lnb").style != null) { document.querySelector(".nv-g-lnb").style.display='none'; } if(document.querySelector(".pd-g-floating-nav") != null && document.querySelector(".pd-g-floating-nav").style != null) { document.querySelector(".pd-g-floating-nav").style.display='none'; } document.querySelectorAll("#content a[target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); } if("page-standard-pd" === "page-static-gnb-hq" || "page-buying-pd" === "page-static-gnb-hq" || "page-feature-pd" === "page-static-gnb-hq") { if(document.querySelector(".pd-header-navigation__menu-epromoter-cta") != null && document.querySelector(".pd-header-navigation__menu-epromoter-cta").style != null) { document.querySelector(".pd-header-navigation__menu-epromoter-cta").style.display='none'; } if(document.querySelector(".product-detail-kv__cta-epromotor") != null && document.querySelector(".product-detail-kv__cta-epromotor").style != null) { document.querySelector(".product-detail-kv__cta-epromotor").style.display='none'; } }else if("page-bc-pd" === "page-static-gnb-hq"){ document.querySelectorAll("#content .s-message-link").forEach(function(item){ item.style.display = "none"; }); } document.querySelectorAll("#content a[href$='.pdf'][target='_blank']").forEach(function(item){ item.removeAttribute('target'); }); if(document.querySelector(".cookie-bar__app-banner") != null && document.querySelector(".cookie-bar__app-banner").style != null) { document.querySelector(".cookie-bar__app-banner").style.display='none'; } if(document.querySelector(".cod05-app-banner") != null && document.querySelector(".cod05-app-banner").style != null) { document.querySelector(".cod05-app-banner").style.display='none'; } //[EPP] Partner Bar 미노출 처리 if(document.querySelector(".partner-bar-wrap") != null && document.querySelector(".partner-bar-wrap").style != null) { document.querySelector(".partner-bar-wrap").style.display='none'; } if(window.sg && window.sg.common && window.sg.common.utils){ window.sg.common.utils.visibleScroll(); } } let timerId = setInterval(() => { if(isWebView){ hideHeaderFooterByWindowFlutterInappwebview(); } if(window.location.href.indexOf("samsung.com.cn") > -1){ //cn국가인 경우 //추가된 userAgent 판단 로직 var ua = navigator.userAgent; var ualower = ua.toLowerCase(); if(/micromessenger/.test(ualower)){ //userAgent include 'micromessenger' if(/miniprogram/i.test(ualower)){ // 위챗 미니앱 //return 'wxApp'; hideHeaderFooterByWindowFlutterInappwebview(); } }else if(/aliapp/i.test(ualower) && /miniprogram/i.test(ualower)){//userAgent include 'aliapp', 'miniprogram' //return 'aliApp';// 알리 미니앱 hideHeaderFooterByWindowFlutterInappwebview(); } } }, 10); setTimeout(() => { clearInterval(timerId); }, 20000); const setSessionStorage = () => { const isInAppWebViewSessionStorage = sessionStorage.getItem("isInAppWebViewSessionStorage"); if(!isInAppWebViewSessionStorage){ // readyCallback에서 세팅 (기존에 없는 경우만 세팅) sessionStorage.setItem("isInAppWebViewSessionStorage", "true"); } } //new ShopAppUtil let shopAppUtilInstance = new ShopAppUtil({ logger: true, readyCallback: setSessionStorage }); document.addEventListener("DOMContentLoaded", function () { if(shopAppUtilInstance.isWebView() && typeof $ !== "undefined"){ $(document).off("click", ".pd-offer__item a"); $(document).on("click", ".pd-offer__item a", function (e) { let href = $(this).attr("href"); if(href.indexOf("samsungmembers") > -1){ //samsungmembers e.preventDefault(); 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class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_Q6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Fold6" data-mobile-alt="Galaxy Z Fold6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Fold6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-z-flip6/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy z flip6" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/GNB_B6_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Z Flip6" data-mobile-alt="Galaxy Z Flip6" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Z Flip6</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s24-ultra/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy s24 ultra" 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class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_E1E2_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 | S24+" data-mobile-alt="Galaxy S24 | S24+" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 | S24+</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-s/galaxy-s24-fe-blue-256gb-sm-s721blbcxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:Galaxy S24 FE" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_R12_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy S24 FE" data-mobile-alt="Galaxy S24 FE" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy S24 FE</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/smartphones/galaxy-a/galaxy-a55-5g-awesome-iceblue-128gb-sm-a556elbaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy a55 5g" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/gnb/Galaxy_A55_GNB_ice-blue.png?$168_136_PNG$" data-desktop-alt="Galaxy A55 5G" data-mobile-alt="Galaxy A55 5G" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy A55 5G</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/tablets/galaxy-tab-s/galaxy-tab-s10-ultra-gray-256gb-sm-x920nzaaxsp/" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy tab s10 series" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2404/gnb/GNB_TS10-Series_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Tab S10 Series" data-mobile-alt="Galaxy Tab S10 Series" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Tab S10 Series</p> </a> </li> <li class="nv00-gnb__featured-products-thumbnail-item"> <a href="/sg/watches/galaxy-watch/galaxy-watch-ultra-titanium-gray-lte-sm-l705fdaaxsp/" aria-label="Galaxy Watch Ultra: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature 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aria-label="Galaxy Buds3 Pro: Open in a New Window" an-tr="nv00_gnb-feature image-navigation2" an-ca="navigation" an-ac="gnb" an-la="feature image:mobile:galaxy buds3 pro" class="nv00-gnb__featured-products-thumbnail-item-link" role="menuitem" target="_blank"> <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> <div class="image"> <img class="image__preview lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$LazyLoad_Home_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> <img class="image__main lazy-load-man" data-src="//images.samsung.com/is/image/samsung/assets/sg/2407/gnb/HOME_Buds3Pro_GNB_168x136_mo.png?$168_136_PNG$" data-desktop-alt="Galaxy Buds3 Pro" data-mobile-alt="Galaxy Buds3 Pro" role="img" data-comp-name="image"/> </div> <p class="nv00-gnb__featured-products-thumbnail-item-name">Galaxy Buds3 Pro</p> </a> </li> </ul> <button class="nv00-gnb__featured-products-thumbnail-item--next"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-regular" href="#next-regular"></use> </svg> </button> </div> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av"> TV & AV <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container left-side"> <p class="nv00-gnb__l1-menu-container-title">TV & AV</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:recommended" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended"> Recommended <svg class="icon" focusable="false" 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href="/sg/tvs/oled-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why samsung oled" role="menuitem"> Why Samsung OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why 8k tvs" role="menuitem"> Why 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/highlights/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:why the frame" role="menuitem"> Why The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:discover lifestyle tvs" role="menuitem"> Discover Lifestyle TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a 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an-la="tv and av:recommended:why micro led" role="menuitem"> Why Micro LED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/offer/upgrade/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:recommended:tv upgrade offer" role="menuitem"> TV Upgrade Offer <span class="badge-icon badge-icon--label badge-icon--bg-color-red">HOT</span> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tvs" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs"> TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:discover tvs" role="menuitem"> Discover TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv buying guide" role="menuitem"> TV Buying Guide </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose my tv " role="menuitem"> Help Choose My TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/neo-qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:neo qled" role="menuitem"> Neo QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/qled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:qled" role="menuitem"> QLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/oled-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:oled" role="menuitem"> OLED </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-frame/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the frame" role="menuitem"> The Frame </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-serif/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the serif" role="menuitem"> The Serif </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/lifestyle-tvs/the-sero/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:the sero" role="menuitem"> The Sero </a> </li> <li class="nv00-gnb__l2-menu"> <a 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href="/sg/tv-accessories/all-tv-accessories/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:tv accessories" role="menuitem"> TV Accessories </a> </li> <li class="nv00-gnb__l2-menu mobile-only"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/help-me-choose/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:help choose your best tv" role="menuitem"> Help Choose Your Best TV </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tvs:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by size" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size"> TV by Size <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/98-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:98”" role="menuitem"> 98” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/85-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:85 inch tvs" role="menuitem"> 85" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/77-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:77”" role="menuitem"> 77” </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/75-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:75 inch tvs" role="menuitem"> 75" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/65-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:65 inch tvs" role="menuitem"> 65" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/55-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:55 inch tvs" role="menuitem"> 55" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/50-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:50 inch tvs" role="menuitem"> 50" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/43-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:43 inch tvs" role="menuitem"> 43" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/32-inch-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:32 inch tvs" role="menuitem"> 32" </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/tv-buying-guide/what-size-tv-should-i-get/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:what is the right tv size" role="menuitem"> What is the Right TV Size? </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by size:all tvs" role="menuitem"> All TVs </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="tv and av:tv by resolution" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution"> TV by Resolution <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/8k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:8k tvs" role="menuitem"> 8K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/uhd-4k-tv/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:4k tvs" role="menuitem"> 4K TVs </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/tvs/all-tvs/?full-hd+hd" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="tv and av:tv by resolution:full hd hd tvs" role="menuitem"> Full HD/HD TVs </a> </li> </ul> </div> <div 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class="nv00-gnb__l2-menu-link" href="/sg/monitors/gaming/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:odyssey gaming" role="menuitem"> Odyssey Gaming </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/high-resolution/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:viewfinity high resolution" role="menuitem"> ViewFinity High Resolution </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/smart-monitor/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:computer monitors:smart monitors" role="menuitem"> Smart Monitors <span class="badge-icon badge-icon--label badge-icon--bg-color-blue">NEW</span> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/monitors/ultra-wide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" 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an-la="displays:computer monitors:all computer monitors" role="menuitem"> All Computer Monitors </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="displays:for business" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business"> For Business <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/smart-signage/" aria-label="Smart Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:smart signage" role="menuitem" target="_blank"> Smart Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/led-signage/" aria-label="LED Signage: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:led signage" role="menuitem" target="_blank"> LED Signage <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/commercial-tvs/" aria-label="Commercial TVs: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:commercial tvs" role="menuitem" target="_blank"> Commercial TVs <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/business/monitors/" aria-label="Business Monitors: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="displays:for business:business monitors" role="menuitem" target="_blank"> Business Monitors <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/accessories/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="accessories" role="menuitem"> Accessories </a> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/smartthings/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="smartthings" role="menuitem"> SmartThings </a> </li> </ul> <ul class="nv00-gnb__l0-menu-list right-menu" role="menubar"> <li class="nv00-gnb__l0-menu"> <button class="nv00-gnb__l0-menu-btn" role="menuitem" aria-expanded="false" aria-haspopup="true" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support"> Support <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </button> <div class="nv00-gnb__l1-menu-container right-side"> <p class="nv00-gnb__l1-menu-container-title">Support</p> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:product help" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help"> Product Help <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:support home" role="menuitem"> Support Home </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/user-manuals-and-guide/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:manual and software" role="menuitem"> Manual and Software </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/search/?searchvalue=mobile#support" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:search support" role="menuitem"> Search Support </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/shop-faq/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:shop faq" role="menuitem"> SHOP FAQ </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/welcome-to-samsung/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:product help:essential onboarding guide" role="menuitem"> Essential Onboarding Guide </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:repairs and warranty" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty"> Repairs & Warranty <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/warranty/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:warranty information" role="menuitem"> Warranty Information </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service locator" role="menuitem"> Service Locator </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:book track repair" role="menuitem"> Book/Track Repair </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/repair-cost/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:repair cost" role="menuitem"> Repair Cost </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/service-centre-wait-time/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:repairs and warranty:service centre waiting time" role="menuitem"> Service Centre Waiting Time </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:contact" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact"> Contact <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://samsung-livechat.sprinklr.com/seao/sg/index.html" aria-label="Live Chat: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:live chat" role="menuitem" target="_blank"> Live Chat <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://spr.ly/SingaporeWhatsapp" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:whatsapp chat" role="menuitem"> WhatsApp Chat </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/contact/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:call" role="menuitem"> Call </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://bit.ly/3pQRWnb" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:contact:email " role="menuitem"> Email </a> </li> </ul> </div>  <div class="nv00-gnb__l1-menu-wrap l1-l2-spread"> <div class="nv00-gnb__l1-menu"> <h3 class="nv00-gnb__l1-menu-btn" data-engname="support:additional info" an-tr="nv00_gnb-2depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info"> Additional Info <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> </h3> </div> <ul class="nv00-gnb__l2-menu-list" role="menu"> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="/sg/support/newsalert/" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:news and alerts" role="menuitem"> News & Alerts </a> </li> <li class="nv00-gnb__l2-menu"> <a class="nv00-gnb__l2-menu-link" href="https://r1.community.samsung.com/t5/singapore/ct-p/sg" aria-label="Members & Community: Open in a New Window" an-tr="nv00_gnb-3depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="support:additional info:members and community" role="menuitem" target="_blank"> Members & Community <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </li> </ul> </div> <div class="nv00-gnb__l1-menu-wrap l1-l2-spread mobile-only"> </div> </div> </li> <li class="nv00-gnb__l0-menu"> <a class="nv00-gnb__l0-menu-link" href="/sg/business/" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="for business" role="menuitem"> For Business </a> </li> </ul> </div> <div class="nv00-gnb__utility-wrap"> <div class="nv00-gnb__utility search"> <button class="nv00-gnb__utility-btn gnb__search-btn-js" an-tr="nv00_gnb-SMC+ Landing page-l0-navigation2" an-ca="navigation" an-ac="gnb" an-la="search" aria-haspopup="true" aria-expanded="false"> <span class="hidden">Search</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> <div class="nv00-gnb__utility cart"> <a class="nv00-gnb__utility-btn js-global-cart-btn js-has-carturl" data-cart-url="https://shop.samsung.com/sg/cart" href="https://shop.samsung.com/sg/cart" an-tr="nv00_gnb--cart-depth1" an-ca="navigation" an-ac="gnb" an-la="cart" role="button"> <span class="hidden">Cart</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cart-bold" href="#cart-bold"></use> </svg> <span class="cart-in-number gnb-cart-count" aria-live="polite" style="display:none;"><span class="hidden">Number of Products : </span></span> </a> </div> <div class="nv00-gnb__utility before-login"> <a class="nv00-gnb__utility-btn mobile-only loginBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="login" aria-label="Manage Account" href="javascript:;" role="button"> <span class="hidden">Log-In/Sign-Up</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu desktop-only"> <a class="nv00-gnb__utility-user-menu-link loginBtn" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="sign in sign up" aria-label="sign in sign up" href="javascript:;" data-linkinfo="https://account.samsung.com/accounts/v1/DCGLSG/signInGate" role="menuitem"> Log-In/Sign-Up </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="https://shop.samsung.com/sg/mypage/orders" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" aria-label="orders" role="menuitem"> Orders </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/mypage/myproducts/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" aria-label="product registration" role="menuitem"> Product Registration<br /> </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/members/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" aria-label="members" role="menuitem"> Members </a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" href="/sg/rewards/" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="samsung rewards" aria-label="samsung rewards" role="menuitem"> Samsung Rewards </a> </li> </ul> </div> <div class="nv00-gnb__utility after-login"> <a class="nv00-gnb__utility-btn mobile-only js-account" href="javascript:;" role="button" aria-label="Manage Account"> <span class="hidden">Manage Account</span> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> </a> <ul class="nv00-gnb__utility-user-menu-list" role="menu"> <li class="nv00-gnb__utility-user-menu user desktop-only"> <a class="nv00-gnb__utility-user-menu-link js-user-name" href="https://account.samsung.com/membership/contents/profile/profile-gate" role="menuitem" aria-label="Manage Account"> <div class="image js-gnb-afterlogin-image"> <img class="image__main" src="" alt="alternative-text" role="img" data-comp-name="image"/> </div> <span class="account-icon js-gnb-afterlogin-no-image"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#user-bold" href="#user-bold"></use> </svg> </span> <p class="user-name"></p> <p class="hidden">Manage Account</p> </a> <p class="nv00-gnb__utility-user-menu-rewards"> <a href="/sg/why-samsung-account/" class="nv00-gnb__utility-user-menu-rewards-link" aria-label="Why Create a Samsung Account? Samsung Rewards" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="rewards"> Why Create a Samsung Account? <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </p> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my page" target="_self" aria-label="my page" href="/sg/mypage/" role="menuitem">My Page</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="orders" target="_self" aria-label="orders" href="https://shop.samsung.com/sg/mypage/orders" role="menuitem">Orders</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="wishlist" target="_self" aria-label="wishlist" href="https://shop.samsung.com/sg/my-account/wishlist/" role="menuitem">Wishlist</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="product registration" target="_self" aria-label="product registration" href="/sg/mypage/myproducts/" role="menuitem">Product Registration<br /></a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="my rewards" target="_self" aria-label="my rewards" href="/sg/mypage/rewards/" role="menuitem">My Rewards</a> </li> <li class="nv00-gnb__utility-user-menu"> <a class="nv00-gnb__utility-user-menu-link" an-tr="nv00_gnb-account-account" an-ca="account" an-ac="gnb" an-la="members" target="_self" aria-label="members" href="/sg/members/" role="menuitem">Members</a> </li> <li class="nv00-gnb__utility-user-menu"> <a href="javascript:;" class="nv00-gnb__utility-user-menu-link logoutBtn" an-tr="nv00_gnb-1depth-navigation2" an-ca="navigation" an-ac="gnb" an-la="logout" aria-label="logout" role="menuitem">Log Out</a> </li> </ul> </div> <div class="nv00-gnb__utility hamburger"> <button class="nv00-gnb__utility-btn" an-tr="nv00_gnb-gnb-navigation2" an-ca="navigation" an-ac="gnb" an-la="gnb:open" aria-expanded="false" aria-haspopup="true"> <span class="hidden">Navigation</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#menu-bold" href="#menu-bold"></use> </svg> </button> </div> </div> <div class="nv00-gnb__inner-wrap-looping--end" tabindex="0"></div> </div> <div class="nv00-gnb__dim-wrap" aria-hidden="true"></div> <form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signInGate"> <input type="hidden" name="response_type" id="response_type" value=""/> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="locale" id="locale" value=""/> <input type="hidden" name="countryCode" value="SG"/> <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.sg.json"/> <input type="hidden" name="state" id="signInState" value=""/> <input type="hidden" name="goBackURL" id="signInGoBackURL" value=""/> <input type="hidden" name="scope" id="scope" value=""/> </form>  <form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/DCGLSG/signOutGate"> <input type="hidden" name="client_id" value="9z5ss85h4x"/> <input type="hidden" name="state" id="signOutState" value=""/> <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.sg.json"/> </form>  <form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/"> <input type="hidden" name="actionID" value="SignupAP"/> <input type="hidden" name="serviceID" value="9z5ss85h4x"/> <input type="hidden" 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input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:quickdrive">QuickDrive</a> </div> <div role="listitem"> <a class="gnb-search__chip" aria-label="search" an-tr="sr01_search input--ctabutton" an-ca="search" an-ac="search layer" an-la="search chips:smarttag2">SmartTag2</a> </div> </div> <button class="gnb-search__btn--close" an-tr="search layer-smc+ landing page-close-search" an-ca="search" an-ac="search layer" an-la="close"> <span class="hidden">Close</span> <svg class="icon" focusable="false"> <use xlink:href="#cancel-close-regular" href="#cancel-close-regular"></use> </svg> </button> </div> <div class="gnb-search__looping--end" tabindex="0"></div> </section>  <div id="content" role="main"> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn aem-GridColumn--default--12"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="co-g-title-text aem-GridColumn aem-GridColumn--default--12"> <section class="co-title-text bg-white margin-top--none"> <div class="co-title-text__text co-title-text__size-x-large co-title-text__style-none co-title-text__textblack co-title-text__alignleft"> <h1 class="co-title-text__title"><span class="blind">samsung care plus</span></h1> </div> </section> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div class="st-feature-benefit st-feature-benefit--image-none padding-top--0 padding-bottom--0 bg-white s-image-bottom s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <div class="st-feature-benefit__title-logo"> <div class="image"> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/content/samsung/assets/2023-07/2023_samsung-care_logo_pc.svg?$N_56_IMG$" data-mobile-src="//images.samsung.com/is/content/samsung/assets/2023-07/2023_samsung-care_logo_mo.svg?$N_64_IMG$" alt="Samsung Care Plus" loading="lazy"/> </div> </div> </div> </div> <div class="st-feature-benefit__img-wrap "> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--0 padding-bottom--0"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Certified care by<br />Samsung experts</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Samsung Care+ is provided by Samsung authorized technicians who are<br /> trained to repair Samsung Galaxy devices.</p> </div> </div> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div class="st-feature-benefit margin-top--48 margin-bottom--32 padding-top--0 padding-bottom--0 bg-white s-image-bottom s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__img-wrap "> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023_Samsung-Care-Plus_KV_pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023_Samsung-Care-Plus_KV_mo.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="A smiling woman leans back on a sofa in a contemporary home setting. She is surrounded by various Samsung Galaxy devices rendered in a playful transparent art style, including a Galaxy Bud in her ear, a Galaxy Flip phone in her hand and a Galaxy Watch on her wrist. She is looking at a Galaxy Book laptop positioned beside her on the sofa. A Galaxy Tab with S Pen is placed on a round coffee table in front of her." data-mobile-alt="A smiling woman leans back on a sofa in a contemporary home setting. She is surrounded by various Samsung Galaxy devices rendered in a playful transparent art style, including a Galaxy Bud in her ear, a Galaxy Flip phone in her hand and a Galaxy Watch on her wrist. She is looking at a Galaxy Book laptop positioned beside her on the sofa. A Galaxy Tab with S Pen is placed on a round coffee table in front of her." loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023_Samsung-Care-Plus_KV_pc.jpg?$1440_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023_Samsung-Care-Plus_KV_mo.jpg?$720_N_JPG$" data-desktop-alt="A smiling woman leans back on a sofa in a contemporary home setting. She is surrounded by various Samsung Galaxy devices rendered in a playful transparent art style, including a Galaxy Bud in her ear, a Galaxy Flip phone in her hand and a Galaxy Watch on her wrist. She is looking at a Galaxy Book laptop positioned beside her on the sofa. A Galaxy Tab with S Pen is placed on a round coffee table in front of her." data-mobile-alt="A smiling woman leans back on a sofa in a contemporary home setting. She is surrounded by various Samsung Galaxy devices rendered in a playful transparent art style, including a Galaxy Bud in her ear, a Galaxy Flip phone in her hand and a Galaxy Watch on her wrist. She is looking at a Galaxy Book laptop positioned beside her on the sofa. A Galaxy Tab with S Pen is placed on a round coffee table in front of her." loading="lazy"/> </div> </div> </div> </div> </div> <div class="ho-g-home-kv-carousel aem-GridColumn aem-GridColumn--default--12"> <section class="home-kv-carousel home-kv-carousel--height-medium" data-contents-motion-delay="0.5"> <div class="home-kv-carousel__container"> <div class="home-kv-carousel__wrapper"> <div class="home-kv-carousel__slide bg-white" an-tr="hd01_home kv carousel-SMC+ Landing page-image-swipe" an-ca="indication" an-ac="carousel" an-la="carousel:swipe:kv1"> <div class="home-kv-carousel__slide-inner"> <div class="home-kv-carousel__text-wrap text-color--black home-kv-carousel__text-wrap--desktop-middle-left home-kv-carousel__text-wrap--mobile-top-center "> <h2 class="home-kv-carousel__headline" data-desktop-headline-text="<p style="font-size:86%;">Stay worry-free with Samsung Care+ Screen Care!</p>" data-mobile-headline-text="<p style="font-size:80%;">Stay worry-free with Samsung Care+ Screen Care!</p>"></h2> <p class="home-kv-carousel__desc" data-desktop-description="<p style="font-size:90%;">Samsung Care+ Screen Care comes with free screen protective film application and one-time screen repair at only $100.<br/><br/>Enjoy 50% off 2 years Samsung Care+ at $180 for Galaxy Z Fold6 | $125 for Galaxy Z Flip6 respectively available for purchase <b><a href="https://www.samsung.com/sg/smartphones/galaxy-z-fold6/buy/" target="_blank">here</a></b>. <br/><br/>Valid for purchases between 24th Jul to 31st Dec 2024. T&Cs apply.</p>" data-mobile-description="<p style="font-size:80%;">Samsung Care+ Screen Care comes with free screen protective film application and one-time screen repair at only $100.<br/><br/>Enjoy 50% off 2 years Samsung Care+ at $180 for Galaxy Z Fold6 | $125 for Galaxy Z Flip6 respectively available for purchase <b><a href="https://www.samsung.com/sg/smartphones/galaxy-z-fold6/buy/" target="_blank">here</a></b>. <br/><br/>Valid for purchases between 24th Jul to 31st Dec 2024. T&Cs apply.</p>"></p> <div class="home-kv-carousel__cta-wrap"> <a class="cta cta--contained cta--black" href="//www.samsung.com/sg/smartphones/galaxy-z-fold6/buy/" aria-label="Buy now" an-tr="hd01_home kv carousel-SMC+ Landing page-cta-kv" an-ca="content click" an-ac="feature" an-la="stay worry free with samsung care screen care:buy now"> Buy now </a> </div> </div> <div class="home-kv-carousel__background-media-wrap"> <figure class="first-image"> <picture> <source media="(max-width:767px)" srcset="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/Dotcom_SamsungCare-plus_Mobile_720x1080px_new.jpg?imwidth=360, //images.samsung.com/is/image/samsung/assets/sg/offer/20240710/Dotcom_SamsungCare-plus_Mobile_720x1080px_new.jpg?imwidth=720 1.5x"/> <source media="(min-width:768px) and (max-width:1365px)" srcset="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/Dotcom_SamsungCare_Desktop_1440x640px.jpg?imwidth=768, //images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/Dotcom_SamsungCare_Desktop_1440x640px.jpg?imwidth=1536 1.5x"/> <source media="(min-width:1366px)" srcset="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/Dotcom_SamsungCare_Desktop_1440x640px.jpg?imwidth=1366, //images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/Dotcom_SamsungCare_Desktop_1440x640px.jpg?imwidth=2560 1.5x"/> <img src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/Dotcom_SamsungCare_Desktop_1440x640px.jpg?imwidth=1366" data-desktop-alt="Stay worry-free with Samsung Care+ Screen Care!" data-mobile-alt="Stay worry-free with Samsung Care+ Screen Care!" data-target-width="" data-aem-asset-id=""/> </picture> </figure> </div> </div> </div> </div> </div> <div class="popup-video popup-video--1" role="dialog" data-comp-name="popupVideo" aria-modal="true"> <div class="popup-video__dimmed popup-video--1__dimmed"></div> <div 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href="#chooseyourgalaxy" class="hive-sticky-anchor"> <span class="s-ahcor-icon"> <img src="//images.samsung.com/is/content/samsung/assets/sg/offer/samsung-care-plus/20220805/DirectPurchase.svg?$64_64_IMG$" class="s-anchor-pc" alt="Choose your Galaxy"/> <img src="//images.samsung.com/is/content/samsung/assets/sg/offer/samsung-care-plus/20220805/DirectPurchase.svg?$64_64_IMG$" class="s-anchor-mo" alt="Choose your Galaxy"/> </span> <span class="s-anchor-name">Choose your Galaxy</span> <span class="blind is-deactive">selected</span> </a> </li> <li class="mkt-anchor-navi__anchor-item swiper-slide" role="presentation"> <a an-tr="nv11_icon floating navigation-smc+ landing page-text-secondary navi" an-ca="navigation" an-ac="secondary navi" an-la="secondary navi:faq" href="#faq" class="hive-sticky-anchor"> <span class="s-ahcor-icon"> <img src="//images.samsung.com/is/content/samsung/assets/sg/offer/samsung-care-plus/20220805/faq.svg?$64_64_IMG$" class="s-anchor-pc" alt="FAQ"/> <img src="//images.samsung.com/is/content/samsung/assets/sg/offer/samsung-care-plus/20220805/faq.svg?$64_64_IMG$" class="s-anchor-mo" alt="FAQ"/> </span> <span class="s-anchor-name">FAQ</span> <span class="blind is-deactive">selected</span> </a> </li> </ul> </div> <div class="swiper-button-prev" role="button" tabindex="0"></div> <div class="swiper-button-next" role="button" tabindex="0"></div> </div> </div> </div> </div> </div> <div class="pd-g-feature-benefit aem-GridColumn aem-GridColumn--default--12"> <div id="about" class="st-feature-benefit padding-top--48 padding-bottom--48 bg-white s-img-align-left s-text-align-mo-center "> <div class="st-feature-benefit__wrap"> <div class="st-feature-benefit__text-wrap"> <div class="st-feature-benefit__text"> <h2 class="st-feature-benefit__title contrast-target" data-font-size-pc="48" data-font-size-mo="30"><p style="font-size: 90.0%;">Accidents happen but Samsung Care+ has you covered</p></h2> <div class="st-feature-benefit__desc-wrap"> <p class="st-feature-benefit__desc contrast-target" data-font-size-pc="18" data-font-size-mo="14">Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy device. You’ll stay worry-free beyond the standard warranty, with complete protection for all accidental breakage and breakdown for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.</p> </div> </div> </div> <div class="st-feature-benefit__img-wrap st-feature-benefit--video-autoplay"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/02_SamsungCare_B2C_F02_01_pc_720-640.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/02_SamsungCare_B2C_F02_01_mo.jpg?$LazyLoad_Home_JPG$" data-desktop-alt="View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground." data-mobile-alt="View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground." loading="lazy"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/02_SamsungCare_B2C_F02_01_pc_720-640.jpg?$720_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/02_SamsungCare_B2C_F02_01_mo.jpg?$720_N_JPG$" data-desktop-alt="View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground." data-mobile-alt="View of person's feet balancing precariously on a wobbly kitchen stool is shown. Stool is shown tilting to the right, and the person's smartphone is shown in mid-air falling to the ground." loading="lazy"/> </div> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium" id="coverage"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Here's what's covered</h2> </div> </div> </div> <div class="cm-g-feature-interaction aem-GridColumn aem-GridColumn--default--12"> <section class="feature-interaction feature-interaction--padding-top-large feature-interaction--padding-bottom-large bg-white"> <div class="feature-interaction__container"> <div class="feature-interaction__background"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-001-pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-001-mo.jpg?$LazyLoad_Home_JPG$" alt="Here is what is covered"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-001-pc.jpg?$FB_TYPE_K_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-001-mo.jpg?$ FB_TYPE_K_MO_JPG$" alt="Here is what is covered"/> </div> </div> <figure class="feature-interaction__motion-image feature-interaction--motion-fade-in motion-slide-text--none" style="transition-delay: 1.5s; transition-duration: 0.8s;"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-002-pc.jpg?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-002-mo.jpg?$LazyLoad_Home_PNG$" alt="Here is what is covered"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-002-pc.jpg?$FB_TYPE_K_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/2021-samsung-care-plus-f04-002-mo.jpg?$FB_TYPE_K_MO_PNG$" alt="Here is what is covered"/> </div> </figure> </div> </section> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel feature-column-carousel--margin-top-normal bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-2 feature-column-carousel__column--align-center " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h3>50% savings on out-of-warranty repairs<sup>1</sup></h3> </div> <div class="feature-column-carousel__text"> <p>Get 50% savings on an out-of-warranty repair such as cracked screen, liquid damage, cosmetic repair, and more</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-1.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-1.png?$LazyLoad_Home_PNG$" alt="50% savings on out-of-warranty repairs"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-1.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-1.png?$720_N_PNG$" alt="50% savings on out-of-warranty repairs"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h3>Pickup & Delivery service <sup>1</sup><sup>, 3</sup></h3> </div> <div class="feature-column-carousel__text"> <p>Receive personalised assistance.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-3.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-3.png?$LazyLoad_Home_PNG$" alt="Door-to-door service"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-3.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-3.png?$720_N_PNG$" alt="Door-to-door service"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h3>Extended warranty</h3> </div> <div class="feature-column-carousel__text"> <p>Protect your phone with a 2<sup>nd</sup> year warranty when you sign up the Samsung Care+ (24-months) plan</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-6.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-6.png?$LazyLoad_Home_PNG$" alt="Extended warranty"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-6.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-6.png?$720_N_PNG$" alt="Extended warranty"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h3>24/7 remote support</h3> </div> <div class="feature-column-carousel__text"> <p>Enjoy always-on service care 24/7 via Samsung Hotline and Live Chat</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-5.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-5.png?$LazyLoad_Home_PNG$" alt="24/7 remote support"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-5.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/revised-covered-icon-5.png?$720_N_PNG$" alt="24/7 remote support"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:5"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h3>Free Screen Protective Film replacement<sup>1</sup></h3> </div> <div class="feature-column-carousel__text"> <p>Enjoy complimentary Screen Protective film replacement exclusively for Galaxy Z Fold6 | Z Flip6 | Z Fold5 | Z Flip5.<br />Enjoy complimentary Screen Protective film application exclusively for Galaxy S24 Series.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/570x150.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/570x150.jpg?$LazyLoad_Home_JPG$" alt="Free Screen Protective Film"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/570x150.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20220805/570x150.jpg?$720_N_JPG$" alt="Free Screen Protective Film"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:6"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__title"> <h2>One-time Screen Replacement</h2> </div> <div class="feature-column-carousel__text"> <p>Enjoy one-time Screen Replacement at only $100 for either your cover screen or main screen under Samsung Care+ Screen Care for Galaxy Z Fold6 | Z Flip6, and Z Fold5 | Z Flip5 purchased after 15th September 2023.<br />Enjoy one-time Screen Repair at only $50 under Samsung Care+ Screen Care exclusively for Galaxy S24 Series. </p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SC_570.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SC_720.png?$LazyLoad_Home_PNG$" alt="One-time Screen Replacement"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SC_570.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SC_720.png?$720_N_PNG$" alt="One-time Screen Replacement"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div 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13px !important; } #button1 { font-size: 16px; font-weight: bold; } #button2 { font-size: 16px; font-weight: bold; } #button3 { font-size: 16px; font-weight: bold; } .cm-table tbody p { display: inline-block !important; text-align: center !important; } @media (min-width: 1440px) { .cm-table th { white-space: nowrap; } .cm-table__wrap { width: 1440px; margin: 0 auto; } .cm-table { width: auto; } } @media screen and (max-width: 360px) and (max-width: 768px) { #button1 { font-size: 3.88889vw; } #button2 { font-size: 3.88889vw; } #button3 { font-size: 3.88889vw; } } .cm-table__wrap2{ } .cm-table__wrap2 table{ width: 100%; } </style> <div class="section cm-g-table"> <div class="cm-table_wrap cm-table_wrap-modified"> <table class="cm-table cm-table--align-td-center cm-table--align-th-center cm-table--width-1440 cm-table--layout-fixed cm-table--buffer-top-none cm-table--buffer-bottom-none"> <caption class="blind">Coverage details</caption> <thead> <tr> <th rowspan="2" width="20%"></th> <th rowspan="2" scope="col" class="border-bottom-zero"> <p style="text-align: center;">Smartphones</p> </th> <th width="20%">12 Months</th> <th width="20%">24 Months</th> </tr> <tr> <th>Usual Retail Price</th> <th>Usual Retail Price</th> </tr> <tr> <th rowspan="2">Samsung Care+ Screen Care</th> <th>Z Fold6, Z Fold5</th> <td>$180</td> <td>$360</td> </tr> <tr> <th>Z Flip6, Z Flip5</th> <td>$125</td> <td>$250</td> </tr> <tr> <th rowspan="6">Samsung Care+</th> </tr> <tr> <th>S24 Series</th> <td rowspan="2">$105</td> <td rowspan="2">$210</td> </tr> <tr> <th>S23 Series</th> </tr> <tr> <th>S24 FE, S23 FE</th> <td>$71</td> <td>$142</td> </tr> <tr> <th>A55, A35</th> <td>$51</td> <td>$102</td> </tr> <tr> <th>A25, A16, A15</th> <td>$31</td> <td>$62</td> </tr> <tr> <th rowspan="2"></th> <th rowspan="2">Tablets</th> <th>12 Months</th> <th>24 Months</th> </tr> <tr> <th>Usual Retail Price</th> <th>Usual Retail Price</th> </tr> <tr> <th rowspan="3">Samsung Care+</th> <th>Tab S10 Series, Tab S9 Series, Tab S8 Series</th> <td>$105</td> <td>$210</td> </tr> <tr> <th>Tab S9 FE Series</th> <td>$71</td> <td>$142</td> </tr> <tr> <th>Tab A9 Series</th> <td>$51</td> <td>$102</td> </tr> </thead> </table> </div>  </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--0 padding-bottom--0"> <div class="textblock__disclaimer"> <ul class="textblock__disclaimer-list" role="list"> <li class="textblock__disclaimer-text" role="listitem">Please refer to approximate service fees <a href="/sg/support/mobile-devices/what-are-the-recommended-pricing-for-galaxy-smartphone-screen-replacement/">here</a></li> <li class="textblock__disclaimer-text" role="listitem">Samsung Care+ prices are subject to change without notice.</li> <li class="textblock__disclaimer-text" role="listitem">Samsung Care+ coverage may vary by country, model and deductibles may apply.</li> </ul> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-2 feature-column-carousel__column--mobile-columns-1 feature-column-carousel__column--align-center " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--label cta--black" href="https://www.samsung.com/sg/offer/samsung-care-plus/tnc/" aria-label="TERMS & CONDITIONS: 2021_SC-Plus_Laptops_SEUK_TnCs_V1.pdf" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":terms and conditions"> Terms & Conditions <svg class="icon" focusable="false"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--label cta--black" href="https://www.samsung.com/sg/info/privacy/" aria-label="Privacy policy" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":privacy policy"> Privacy policy <svg class="icon" focusable="false"> <use xlink:href="#next-bold" href="#next-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_318836468-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_318836468-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h3 class="textblock__title" data-font-size-pc="24" data-font-size-mo="16">How is our service comparable to competitors and basic warranty?</h3> </div> </div> </div> <div class="su-g-accordion-faqs aem-GridColumn aem-GridColumn--default--12"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:basic manufacturer warranty covers :" role="listitem"> <h4> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">Basic manufacturer warranty covers :</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h4> <div class="su12-accordion-faqs__contents" id="anchor-id088">Read about our basic warranty <a href="/sg/support/warranty/">here</a>.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:samsung care plus covers:" role="listitem"> <h4> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">Samsung Care+ covers:</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h4> <div class="su12-accordion-faqs__contents" id="anchor-id187">Services include:<br /> <ul> <li style="list-style-type: disc;">50% savings on out-of-warranty repairs (up to 2 times for 24M policy)<sup>1</sup></li> <li style="list-style-type: disc;">Pickup & Delivery service (up to 2 times for 24M policy) <sup>1</sup><sup>, 3</sup></li> <li style="list-style-type: disc;">Diagnostic device checks</li> <li style="list-style-type: disc;">24/7 remote support (via Samsung Hotline and Live Chat)</li> <li style="list-style-type: disc;">12 months extended warranty for SC+ (24 months)</li> <li style="list-style-type: disc;">1 time complimentary screen protective film replacement (up to 2 times for 24M)* <sup>,1</sup></li> <li style="list-style-type: disc;">1 time complimentary application of screen protective film at Service Centre (up to 2 times for 24M)**** <sup>,1</sup></li> <li style="list-style-type: disc;">1 time screen repair at $50 for main screen (within SC+ coverage duration)****</li> <li style="list-style-type: disc;">1 time screen replacement at $100 for cover screen or main screen (within SC+ coverage duration )**</li> <li style="list-style-type: disc;">1 time complimentary screen replacement for cover screen or main screen (within SC+ coverage duration)***</li><br /> </ul> * Exclusively for Galaxy Z Fold6 | Z Flip6, Z Fold5 | Z Flip5, Z Fold4 | Z Flip4. <br /> ** Exclusively for Galaxy Z Fold6 | Z Flip6, Z Fold5 | Z Flip5 purchased after 15th Sep 2023, Z Fold4 | Z Flip4. <br /> *** Exclusively for Galaxy Z Fold5 | Z Flip5 5G purchased between 26 July 2023 to 15 September 2023.<br /> ****Exclusively for Galaxy S24 Series purchased between 18 Jan to 31 Dec 2024.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what samsung care plus does not cover:" role="listitem"> <h4> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">What Samsung Care+ does not cover:</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h4> <div class="su12-accordion-faqs__contents" id="anchor-id299"><ul> <li style="list-style-type: disc;">Loss of the product</li> <li style="list-style-type: disc;">Deliberate damage</li> <li style="list-style-type: disc;">Cosmetic damage</li> <li style="list-style-type: disc;">Pickpocketing or theft of any kind</li> <li style="list-style-type: disc;">Lack of reasonable care</li> <li style="list-style-type: disc;">Damages resulting from normal wear and tear</li> </ul></div> </li> </ul> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium" id="howtobuy"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">How and where to buy</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">Getting covered is easy. You can buy Samsung Care+ with your new Galaxy device or within 60 days of your device activation. Just choose one of the online or offline options below.<br />Get 50% off Samsung Care+! Applicable for Galaxy Z Fold6 | Z Flip6, Z Fold5 | Z Flip5, S24 Series, S23 Series, S24 FE, S23 FE, A54, A34, A16, Tab S10 Series*<br /></p> <div class="textblock__disclaimer"> <p class="textblock__disclaimer-text">*Promotion valid till 31st Dec 2024.</p> </div> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide" id="samsungcare"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>1. Buy Samsung Care+ with your new purchase</h3> </div> <div class="feature-column-carousel__text"> <p>From our samsung.com, select the Samsung Care+ plan for your new Galaxy and add it to your cart. Head to the checkout to buy your device and Samsung Care+ plan at the same time. <br /></p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="/sg/smartphones/" aria-label="Buy now : Samsung Smartphones" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":buy now"> Buy now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-001-pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-001-mo.jpg?$LazyLoad_Home_JPG$" alt="Buy Samsung Care+ with your new purchase"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-001-pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-001-mo.jpg?$720_N_JPG$" alt="Buy Samsung Care+ with your new purchase"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>2. Add Samsung Care+ within 60 days of your purchase</h3> </div> <div class="feature-column-carousel__text"> <p>Log in and input your IMEI number and select the Samsung Care+ plan for your device. Go to checkout to purchase your Samsung Care+ plan.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--icon cta--outlined cta--black" href="http://www.samsungcareplus.com/sg" aria-label="Go to site Samsung care+ : Open in a new window" target="_blank" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":go to site">Go to site <svg class="icon" focusable="false"> <use xlink:href="#outlink-bold" href="#outlink-bold"></use> </svg> </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-002-pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-002-mo.jpg?$LazyLoad_Home_JPG$" alt="Add Samsung Care+ within 60 days of your purchase"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-002-pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-002-mo.jpg?$720_N_JPG$" alt="Add Samsung Care+ within 60 days of your purchase"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>3. Visit Samsung Experience Store near you to buy Samsung Care+</h3> </div> <div class="feature-column-carousel__text"> <p>A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Experience Store. Head to checkout to purchase your Samsung Care+ plan. Our sales expert will register your device through our retail portal.</p> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--outlined cta--black" href="https://www.samsung.com/sg/samsung-experience-store/locations/" aria-label="Search nearby : Samsung Experience Store locations" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":search nearby"> Search nearby </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-003-pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-003-mo.jpg?$LazyLoad_Home_JPG$" alt="Visit Samsung Experience Store near you to buy Samsung Care+"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-003-pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/202307/2023-samsung-care-plus-f07-003-mo.jpg?$720_N_JPG$" alt="Visit Samsung Experience Store near you to buy Samsung Care+"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_302263678-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_302263678-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_302263678-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="static-content aem-GridColumn aem-GridColumn--default--12"> <style scoped="scoped"> #tab-container-custom-wifi, #tab-container-custom-cable, #tab-container-custom-pc { cursor: pointer; } </style> <span></span> <script> ;(function(win,doc,callback){'use strict';callback=callback||function(){};function detach(){if(doc.addEventListener){doc.removeEventListener('DOMContentLoaded',completed);}else{doc.detachEvent('onreadystatechange',completed);}}function completed(){if(doc.addEventListener||event.type==='load'||doc.readyState==='complete'){detach();callback(window,window.jQuery);}}function init(){if (doc.addEventListener){doc.addEventListener('DOMContentLoaded',completed);}else{doc.attachEvent('onreadystatechange',completed);}}init();})(window,document,function(win,$){ window.tabCustomOpenWifi = function(){ if (tabCustomCheck()){ document.querySelector("#images-samsung_care").style.display = "block"; document.querySelector("#images-ses").style.display = "none"; document.querySelector("#images-service_centre").style.display = "none"; document.querySelector("#texts-samsung_care").style.display = "block"; document.querySelector("#texts-ses").style.display = "none"; document.querySelector("#texts-service_centre").style.display = "none"; 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document.querySelector("#images-ses").style.display = "none"; document.querySelector("#images-service_centre").style.display = "block"; document.querySelector("#texts-samsung_care").style.display = "none"; document.querySelector("#texts-ses").style.display = "none"; document.querySelector("#texts-service_centre").style.display = "block"; document.querySelector("#tab-container-custom-wifi").classList.remove("active") document.querySelector("#tab-container-custom-cable").classList.remove("active") document.querySelector("#tab-container-custom-pc").classList.add("active") } else { setTimeout(tabCustomOpenPc, 500) } } window.tabCustomCheck = function(){ return Boolean(document.querySelector("#tab-container-custom-wifi") && document.querySelector("#tab-container-custom-cable") && document.querySelector("#tab-container-custom-pc")) } window.didfirstclick = false; window.firstClick = function(){ if (tabCustomCheck){ tabCustomOpenWifi(); window.didfirstclick = true; } else { setTimeout(firstClick, 500) } } function addEvent(evnt, elem, func) { if (elem.addEventListener) elem.addEventListener(evnt,func,false); else if (elem.attachEvent) { elem.attachEvent("on"+evnt, func); } else { elem["on"+evnt] = func; } } addEvent("click", document.querySelector("#tab-container-custom-wifi"), tabCustomOpenWifi) addEvent("click", document.querySelector("#tab-container-custom-cable"), tabCustomOpenCable) addEvent("click", document.querySelector("#tab-container-custom-pc"), tabCustomOpenPc) setTimeout(firstClick, 1000) }); </script> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-center text-mo-center container-width-medium"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">How to claim your benefits <br />with Samsung Care+</h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Customer Service.</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-normal feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-4 feature-column-carousel__column--mobile-columns-2 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Step 1</h3> </div> <div class="feature-column-carousel__text"> <p>Oops! You’ve dropped your device on your way to work- and to your dismay, the screen seems to be shattered. What should you do?</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_01_pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_01_mo-1.jpg?$LazyLoad_Home_JPG$" alt="Step 1"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_01_pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_01_mo-1.jpg?$720_N_JPG$" alt="Step 1"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Step 2</h3> </div> <div class="feature-column-carousel__text"> <p>If you are already a Samsung Care+ member, rest easy. We can restore your device quick and easy.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_02_pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_02_mo-1.jpg?$LazyLoad_Home_JPG$" alt="Step 2"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_02_pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_02_mo-1.jpg?$720_N_JPG$" alt="Step 2"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Step 3</h3> </div> <div class="feature-column-carousel__text"> <p>Visit your nearest Samsung Customer Service for authorized, convenient repair services provided by our trained professional.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20230829/SamsungCare_B2C_F05_03_02_pc_new.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20230829/SamsungCare_B2C_F05_03_02_mo_new.jpg?$LazyLoad_Home_JPG$" alt="Step 3"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20230829/SamsungCare_B2C_F05_03_02_pc_new.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/20230829/SamsungCare_B2C_F05_03_02_mo_new.jpg?$720_N_JPG$" alt="Step 3"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:4"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Step 4</h3> </div> <div class="feature-column-carousel__text"> <p>Your 50% discount is applied on-site after the repair is finished without additional paperwork required. You can get going right back on track.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_04_02_pc.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_04_02_mo-1.jpg?$LazyLoad_Home_JPG$" alt="Step 4"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_04_02_pc.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F05_04_02_mo-1.jpg?$720_N_JPG$" alt="Step 4"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_230492658-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_230492658-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_230492658-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_230492658-3"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-feature-interaction aem-GridColumn aem-GridColumn--default--12"> <section class="feature-interaction margin-top--32 margin-bottom--32 bg-white" id="contactus"> <div class="feature-interaction__container"> <div class="feature-interaction__background"> <div class="image image--dyn-height"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F06_01_pc.png?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/07_Contactus_mo-1-new.png?$LazyLoad_Home_JPG$" alt="Contact us"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F06_01_pc.png?$FB_TYPE_K_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/07_Contactus_mo-1-new.png?$ FB_TYPE_K_MO_JPG$" alt="Contact us"/> </div> </div> </div> <div class="feature-interaction__contents js-no-scroll-move"> <div class="feature-interaction__box"> <div class="feature-interaction__text feature-interaction__text-bottom-center"> <div class="feature-interaction__text-box"> <h2 class="feature-interaction__title text-size-small">Contact us here.</h2> <h3 class="feature-interaction__subtitle text-size-medium">Call 1800-7267864 (1800 SAMSUNG) or email <a href="mailto:sg.customerservice@samsung.com">sg.customerservice@samsung.com</a></h3> <p class="feature-interaction__description text-size-medium">Make a claim or check your coverage.<br />For more information, go to <a href="//www.samsung.com/sg/support/" target="_blank">www.samsung.com/sg/support/</a></p> </div> </div> </div> </div> </section> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium" id="imei"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">It’s easy to find your IMEI number<br /></h2> <p class="textblock__desc" data-font-size-pc="18" data-font-size-mo="14">To make a claim or check your coverage, you'll need your 15-digit IMEI number ready. Here’s how to find it:</p> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h4>Method 1</h4> </div> <div class="feature-column-carousel__text"> <p>Dial *#06# from your phone. Your IMEI number will appear on your screen.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_01_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_01_mo.png?$LazyLoad_Home_PNG$" alt="Method 1 ICON"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_01_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_01_mo.png?$720_N_PNG$" alt="Method 1 ICON"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h4>Method 2</h4> </div> <div class="feature-column-carousel__text"> <p>On your phone, go to Settings and then tap "About phone". Look for your IMEI number on the screen. Press and hold your finger on the IMEI number to copy it to your clipboard.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_02_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_02_mo.png?$LazyLoad_Home_PNG$" alt="Method 2 icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_02_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_02_mo.png?$720_N_PNG$" alt="Method 2 icon"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:3"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Method 3 (tablets only)</h3> </div> <div class="feature-column-carousel__text"> <p>Your IMEI, serial number and model number may be printed on the back of your tablet.</p> </div> </div> <div class="feature-column-carousel__button"> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_03_pc.png?$LazyLoad_Home_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_03_mo.png?$LazyLoad_Home_PNG$" alt="Method 3 (tablets only) icon"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_03_pc.png?$570_N_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/samsung-care-plus/SamsungCare_B2C_F07_03_mo.png?$720_N_PNG$" alt="Method 3 (tablets only) icon"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use xlink:href="#pause-bold" href="#pause-bold"></use> </svg> <span class="hidden">play</span> </button> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab" data-indicator-delay=""> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden">Indicator 1</span> </span> </button> </div> </div> </div> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_1359131005-0"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_1359131005-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_1359131005-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium" id="chooseyourgalaxy"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Start here.<br />Discover the right Galaxy for you</h2> </div> </div> </div> <div class="pd-g-feature-benefit-column-carousel aem-GridColumn aem-GridColumn--default--12"> <div class="feature-column-carousel bg-white feature-column-carousel--width-1440 feature-column-carousel--desktop-columns-space-wide feature-column-carousel--mobile-columns-space-narrow feature-column-carousel--divide"> <div class="feature-column-carousel__column feature-column-carousel__column--desktop-columns-3 feature-column-carousel__column--mobile-columns-1 " data-desktop-per-page="9" data-mobile-per-page="9"> <div class="feature-column-carousel__inner "> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:1"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Galaxy Z Fold6</h3> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--contained cta--black" href="//www.samsung.com/sg/smartphones/galaxy-z-fold6/buy/" aria-label="Buy now" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":buy now"> Buy now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_Fold_570x304px.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_Fold_720x540px.jpg?$LazyLoad_Home_JPG$" alt="Galaxy Z Fold6"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_Fold_570x304px.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_Fold_720x540px.jpg?$720_N_JPG$" alt="Galaxy Z Fold6"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " an-tr="ft12_feature column carousel-smc+ landing page-image-index" an-ca="indication" an-ac="carousel" an-la="carousel:index:2"> <div class="feature-column-carousel__feature bg-white"> <div class="feature-column-carousel__content"> <div class="feature-column-carousel__text-wrap"> <div class="feature-column-carousel__sub-title"> <h3>Galaxy Z Flip6</h3> </div> </div> <div class="feature-column-carousel__button"> <a class="cta cta--contained cta--black" href="//www.samsung.com/sg/smartphones/galaxy-z-flip6/buy/" aria-label="Buy now" an-tr="ft12_feature column carousel-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la=":buy now"> Buy now </a> </div> <div class="feature-column-carousel__disclaimer"> </div> </div> <div class="feature-column-carousel__figure"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_Flip6_570x304px.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_Flip6_720x540px.jpg?$LazyLoad_Home_JPG$" alt="Galaxy Z Flip6"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_Flip6_570x304px.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_Flip6_720x540px.jpg?$720_N_JPG$" alt="Galaxy Z Flip6"/> </div> </div> </div> </div> <div class="feature-column-carousel__item feature-column-carousel__item--align-center " 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data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_X2_570x304px.jpg?$LazyLoad_Home_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_X2_720x540px.jpg?$LazyLoad_Home_JPG$" alt="Galaxy Watch Ultra"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/PC_X2_570x304px.jpg?$570_N_JPG$" data-mobile-src="//images.samsung.com/is/image/samsung/assets/sg/offer/20240710/ss-care/MO_X2_720x540px.jpg?$720_N_JPG$" alt="Galaxy Watch Ultra"/> </div> </div> </div> </div> </div> <div class="indicator" data-indicator-data='{ "type": "dot-indicator", "autoRolling": false, "infiniteRolling": true}'> <div class="indicator-wrap"> <button class="indicator__controls indicator__controls--play"> <svg class="play" focusable="false"> <use xlink:href="#play-bold" href="#play-bold"></use> </svg> <svg class="pause" focusable="false"> <use 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id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_1312272277-1"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> <div class="feature-column-carousel__video-wrap" id="video-id-aee7deb8-3042-44c9-9b1a-63a0c8997671_root_responsivegrid_pd_g_feature_benefit_1312272277-2"> <div class="feature-column-carousel__video "> <button type="button" class="feature-column-carousel__close"><span class="hidden">Close</span> <svg class="icon" focusable="false"><use xlink:href="#close-btn" href="#close-btn"></use></svg> </button> </div> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock margin-top--32 bg-white text-center text-mo-center container-width-medium" id="faq"> <div class="textblock__body padding-top--48 padding-bottom--48"> <h2 class="textblock__title" data-font-size-pc="48" data-font-size-mo="30">Frequently Asked Questions</h2> </div> </div> </div> <div class="su-g-accordion-faqs aem-GridColumn aem-GridColumn--default--12"> <div class="ab-g-list-exp section"> <ul class="su12-accordion-faqs " role="list"> <li class="su12-accordion-faqs__item on" an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion:what is samsung care" role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="true" role="button"> <div class="su12-accordion-faqs__title-text">1. What is Samsung Care+?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id052">Samsung Care+ aims to provide you with a suite of premium value-added services so that your Samsung Galaxy device can stay in tip-top condition at your convenience.<br /><br /> Services include:<br /> • 50% savings on out-of-warranty repairs (up to 2 times for 24M policy)<br /> • Pickup & Delivery service (up to 2 times for 24M policy <sup>1</sup><sup>, 3</sup><br /> • Diagnostic device checks<br /> • 24/7 remote support (via Samsung Hotline and Live Chat)<br /> • 12 months extended warranty for SC+ (24 months)<br /> • 1 time complimentary screen protective film replacement (up to 2 times for 24M)* <sup>,1</sup><br /> • 1 time screen replacement at $100 for cover screen or main screen (within SC+ coverage duration)**<br /> • 1 time complimentary screen replacement for cover screen or main screen (within SC+ coverage duration)*** <br /><br /> * Exclusively for Galaxy Z Fold6 | Z Flip6, Z Fold5 | Z Flip5, Z Fold4 | Z Flip4.<br /> ** Exclusively for Galaxy Z Fold6 | Z Flip6, Z Fold5 | Z Flip5 purchased after 15th Sep 2023, Z Fold4 | Z Flip4. <br /> *** Exclusively for Galaxy Z Fold5 | Z Flip5 purchased between 26 July 2023 to 15 September 2023. </div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">2. I have recently purchased other Samsung Galaxy devices other than the mentioned eligible devices. Can I purchase Samsung Care+?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id176">No. Samsung Care+ will not be available for other Samsung Galaxy devices besides the eligible devices mentioned.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">3. I bought an eligible Samsung Galaxy device from the Telecommunication Operator or MVNO. Can I sign up for Samsung Care+ at Samsung Experience Store or Authorised Samsung Customer Service Centre?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id279">Yes. You can purchase the Samsung Care+ with a valid proof of purchase. Eligible Samsung Galaxy device users may sign up for Samsung Care+ at the following locations within the grace period of 60 days of your device activation: <br /> <ul> <li style="list-style-type: disc;"><a href="https://www.samsungcareplus.com/sg" target="_blank" title="Open in a new window">Samsung Care+ Online Store</a></li> <li style="list-style-type: disc;"><a href="//www.samsung.com/sg/samsung-experience-store/locations/" target="_blank" title="Open in a new window">Samsung Experience Store</a></li> <li style="list-style-type: disc;"><a href="//www.samsung.com/sg/support/service-centre/" target="_blank" title="Open in a new window">Authorised Samsung Customer Service Center</a></li> </ul> <br />To purchase Samsung Care+, please bring along your eligible Samsung Galaxy device in good working condition and proof of purchase to any Samsung Experience Store or Authorised Samsung Customer Service Centre. Samsung reserves the right to assess the eligibility and condition of your device, and refuse sale of Samsung Care+ Pack to you in the event that it finds that your device is not eligible or not in good working condition. <br /> <br />Please note that Samsung Care+ is only available for local sets, purchased from Samsung Electronics Singapore Ptd. Ltd or its authorised Singapore telecommunication operators, dealers, or resellers.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">4. Is there a grace period to subscribe for Samsung Care+ after I purchased an eligible Samsung Galaxy device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id376">You have within 60 days of your device activation of an eligible Samsung Galaxy device to purchase Samsung Care+.<br /><br /> To purchase Samsung Care+, please bring along your eligible Samsung Galaxy device in good working condition and proof of purchase to Samsung Experience Store or Authorised Samsung Customer Service Centre. Samsung reserves the right to assess the eligibility and condition of your device, and refuse sale of Samsung Care+ to you in the event that it finds that your device is not eligible or not in good working condition.<br /><br /> Please note that Samsung Care+ is only available for local sets, purchased from Samsung Electronics Singapore Ptd. Ltd or its authorised Singapore dealers or resellers.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">5. What will happen to my Samsung Care+ in the event that I lose my registered Samsung Galaxy device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id448">Samsung Care+ is a premium value-added service that is tied to the IMEI number of your registered Samsung Galaxy device. In the event you lose your registered Samsung Galaxy device, we will not be able to deliver the services to your registered Samsung Galaxy device.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">6. I lost my registered Samsung Galaxy device, and in replacement bought another eligible Samsung Galaxy device. Will the Samsung Care+ I bought earlier cover my new Samsung Galaxy device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id529">No. Samsung Care+ is tied to the IMEI number of your registered Samsung Galaxy device and is non-transferable. We encourage you to purchase a new Samsung Care+ for your new eligible Samsung Galaxy device.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">7. Will I get a refund if I did not use any of the services offered under Samsung Care+?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id622">No refund will be provided.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">8. Can I terminate my Samsung Care+?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id728">No. You may choose not to utilise any services offered under Samsung Care+, but no refund will be provided.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">9. Customers are given 60 days to purchase the Samsung Care+. Is there a possibility for extension if I was not aware of this service?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id826">No. There will not be an extension of the 60-day period for purchase of Samsung Care+.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">10. Can I use the services under Samsung Care+ for another Samsung Galaxy device?</div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id995">No. Samsung Care+ is tied to the IMEI number of your registered Samsung Galaxy device and is non-transferable. You can only use the Samsung Concierge service for the registered Samsung Galaxy device.</div> </li> <li class="su12-accordion-faqs__item " an-tr="su12_accordion faqs-smc+ landing page-cta-button" an-ca="content click" an-ac="feature" an-la="accordion: " role="listitem"> <h3> <a href="javascript:void(0)" class="su12-accordion-faqs__title" aria-expanded="false" role="button"> <div class="su12-accordion-faqs__title-text">11. How do I submit a request for repair? </div> <span class="icon-wrap"> <svg class="icon plus" focusable="false"><use xlink:href="#plus-bold" href="#plus-bold"></use></svg> <svg class="icon minus" focusable="false"><use xlink:href="#minus-bold" href="#minus-bold"></use></svg> </span> </a> </h3> <div class="su12-accordion-faqs__contents" id="anchor-id1085">You can visit any of our 5 Samsung service centres. For more information, please visit this link: <a href="/sg/support/service-centre/" target="_blank">https://www.samsung.com/sg/support/service-centre/</a>. Alternatively, you may call 1800-7267864 (1800 SAMSUNG) to arrange for a free Pickup & Delivery service (up to 2 times for 24M policy).</div> </li> </ul> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-left text-mo-left "> <div class="textblock__body padding-top--0 padding-bottom--0"> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-left text-mo-left "> <div class="textblock__body padding-top--0 padding-bottom--0"> </div> </div> </div> <div class="cm-g-text-block aem-GridColumn aem-GridColumn--default--12"> <div class="textblock bg-white text-left text-mo-left "> <div class="textblock__body padding-top--48 padding-bottom--48"> <div class="textblock__disclaimer"> <ul class="textblock__disclaimer-list" role="list"> <li class="textblock__disclaimer-text" role="listitem"><sup>1</sup> Limited to one-time for Samsung Care+ (12-months) and 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 <input type="hidden" name="isGpv2Flag" id="isGpv2Flag" value="N"/> <input type="hidden" name="isNewHybrisFlag" id="isNewHybrisFlag" value="N"/> <section class="pd-get-stock-alert-popup" role="dialog" aria-modal="true" style="display: none"> <div class="pd-get-stock-alert-popup__dimmed"></div> <div class="pd-get-stock-alert-popup__contents"> <div class="scrollbar"> <div class="pd-get-stock-alert-popup__inner-wrap scrollbar__contents"> <div class="pd-get-stock-alert-popup__header"> <h2 class="text-title">Get stock alert</h2> <p class="pd-get-stock-alert-popup__desc">Get alert when this item is back in stock and available to buy, by adding your email to opt into alerts.</p> </div> <div class="pd-get-stock-alert-popup__text-field-wrap">              <div class="text-field-v2"> <label class="text-field-v2__hint" for="getStockAlertEmailInput">Enter Your Email</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="getStockAlertEmailInput" type="text" value="" 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an-ac="stock alert" an-la="stock alert:close">Close</button> <button class="pd-get-stock-alert-popup__btn-submit cta cta--contained cta--emphasis cta--disabled" disabled an-tr="pd03_product finder:stock alert-smc+ landing page-cta-popup" an-ca="buy cta" an-ac="stock alert" an-la="stock alert:submit">Submit</button> </div> <button class="pd-get-stock-alert-popup__close" an-tr="pd03_product finder:stock alert-smc+ landing page-cta-popup" an-ca="buy cta" an-ac="stock alert" an-la="stock alert:close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> <div class="pd-get-stock-alert-popup__final-wrap"> <div class="pd-get-stock-alert-popup__final"> <p class="pd-get-stock-alert-popup__final-desc"> We will notify you when stocks is available. <br/>Thank you. </p> <div class="pd-get-stock-alert-popup__final-btn-wrap"> <button 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Close</span> </button> </div> </div> </div> <input type="hidden" value="https://shop.samsung.com/sg/mypage/wishlist/" id="WishlistPopupUrl"/> <div class="wishlist-popup"> <div class="layer-popup" id="wishlist-popup" role="dialog" style="display:block" aria-modal="true"> <div class="layer-popup__inner"> <div class="layer-popup__contents"> <h2 class="layer-popup__title"></h2> <div class="wishlist-popup__desc"></div> <div class="wishlist-popup__selectbox__wrap"> <div class="wishlist-popup__selectbox"> <div class="wishlist-popup__selectbox-inner"> <div class="menu filled"> <select class="menu__select" data-default-message="My Wishlist" tabindex="-1"> <option value="">My Wishlist 1</option> <option value="">My Wishlist 2</option> <option value="">My Wishlist 3</option> <option value="">My Wishlist 4</option> <option value="">My Wishlist 5</option> <option value="">My Wishlist 6</option> <option value="">My Wishlist 7</option> <option value="">My Wishlist 8</option> <option value="">My Wishlist 9</option> </select> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false"> <span class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-common/resources/images/svg-sprite.svg#close-up-bold"></use> </svg> </button> </div> </div> </div> </div> </div> <div class="wishlist-popup__cta-wrap"> <div class="wishlist-popup__cta"> <a class="cta cta--outlined cta--black" href="#" role="button" aria-label="Link Title"></a> </div> <div class="wishlist-popup__cta"> <a class="cta cta--contained cta--emphasis" href="#" role="button"></a> </div> </div> <button type="button" class="layer-popup__close wishlist-popup__close"> <span class="hidden">Close popup</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </div> <style> #wtb-id-span { display: none; } .modal-container { position: relative; } .modal-window, .modal-overlay { display: none; } .modal-open { overflow: hidden; max-height: 100vh !important; margin: 0 !important; } .modal-open .modal-overlay { display: block; position: fixed; z-index: 10000; top: 0; left: 0; width: 100vw; height: 100%; opacity: 0.6; background: #000; } .modal-open .modal-window { display: block; position: fixed; z-index: 10001; top: 0; right: 0; bottom: 0; left: 0; overflow: hidden; overflow-x: hidden; overflow-y: auto; outline: 0; } .modal-open .internal-container { position: absolute; z-index: 5001; top: 5px; left: 50%; width: calc(100% - 10px); max-width: 1140px; min-height: 200px; max-height: calc(100vh - 10px); /* padding: 1.5625rem 1.25rem; */ overflow-y: auto; overflow-x: hidden; transform: translateX(-50%); background: #fff; } .modal-open .internal-container .tab{ height: auto; } @media screen and (min-width: 760px) { .modal-open .internal-container { width: calc(100% - 30px); max-height: calc(100vh - 30px); } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button { display: flex; position: relative; justify-content: center; width: 20px; height: 20px; font-size: 26px; font-weight: bold; cursor: pointer; z-index: 1; } @media screen and (min-width: 760px) { .modal-open .close-button { position: sticky; top: 1rem; margin: 1rem 1rem auto auto; } _:-ms-fullscreen, :root .modal-open .close-button { position: absolute; right: 20px; } .modal-open .internal-container .tab{ height: auto; } } .modal-open .close-button img { width: 100%; z-index: -1; } .modal-open .close-button:hover { transition: color 0.3s; color: lighten(#000, 50%); } .modal-top-bar { display: flex; align-items: center; justify-content: flex-end; position: relative; padding: 15px 15px 5px 0; } .modal-title { margin: 0; margin-left: 0.4375rem; } .cciw-overlay { z-index: 5001 !important; } #ps-lightbox-background { z-index: 5001 !important; } .mfp-bg { z-index: 5001 !important; } .ps-container { z-index: 5002 !important; } .mfp-wrap { z-index: 5002 !important; } </style> <script defer src="//maps.googleapis.com/maps/api/js?region=kr&client=gme-samsungsds&libraries=places&callback=Function.prototype" type="text/javascript"></script> <div class="where-to-buy"></div> <input type="hidden" name="useNewWtb" id="useNewWtb" value="Y"/> <input type="hidden" name="searchApiDomain" id="searchApiDomain" value="//searchapi.samsung.com/v6"/> <input type="hidden" name="buyinstoreRedirectYN" id="buyinstoreRedirectYN" value="Y"/> <input type="hidden" id="rtlValue"/> <input type="hidden" name="current_model_code" id="current_model_code"/> <input type="hidden" id="wtbCurrentPagePath" value="/content/samsung/sg/offer/samsung-care-plus"/> <section class="ftd18-register-product popup" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProduct"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="ftd18-register-product-popup" data-comp-name="registerProduct" data-auto-init="false"> <div class="ftd18-register-product__step-1 show"> <h2 class="ftd18-register-product__title">Product Registration</h2> <p class="ftd18-register-product__desc" data-js-action="RegisterDescription">Quick and easy product registration..<br/>Receive up-to-date personalized services and tips.</p> <div class="ftd18-register-product__step-1-inner"> <div class="ftd18-register-product__step-1__reg-list" role="list"> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-serialnumber" href="#retention-registration-step01-serialnumber"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">Serial Number / IMEI</strong> <p class="ftd18-register-product__step-1__reg__desc">Enter your Serial Number/IMEI</p> <button class="cta cta--contained cta--black" data-js-action="serialnumberBtn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:enter serial number/imei"> Enter serial number/IMEI </button> </div> </div> <div class="ftd18-register-product__step-1__reg" role="listitem"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#retention-registration-step01-qr" href="#retention-registration-step01-qr"></use> </svg> <div class="ftd18-register-product__step-1__reg__inner"> <strong class="ftd18-register-product__step-1__reg__title">QR Scan</strong> <p class="ftd18-register-product__step-1__reg__desc">Scan the QR code on your products for easy registration..</p> <p class="ftd18-register-product__step-1__reg__sub-desc">* This feature is only supported on Samsung Home Appliances and non-smart B2C monitors.</p> <button class="cta cta--contained cta--black" data-js-action="qrscanBtn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:product registration:scan qr"> Scan QR code </button> </div> </div> </div> </div> </div> <div class="ftd18-register-product__step-2"> <h2 class="ftd18-register-product__title">Enter your Serial Number/IMEI</h2> <p class="ftd18-register-product__desc myd16-register-description">Quick and easy product registration.</p> <div class="ftd18-register-product__step-2-inner"> <div class="text-field-v2" data-comp-name="textFieldv2" data-auto-init="false"> <label class="text-field-v2__hint" for="serial-imei">Serial Number / IMEI</label> <div class="text-field-v2__input-wrap"> <input class="text-field-v2__input" id="serial-imei" type="text" autocomplete="on"/> <button class="text-field-v2__input-icon delete" aria-label="Delete" type="button"> <svg class="icon delete" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <div class="text-field-v2__input-icon error"> <svg class="icon error" focusable="false" aria-hidden="true"> <use xlink:href="#information-error-bold" href="#information-error-bold"></use> </svg> </div> </div> <p class="text-field-v2__text assistive" id="serial-imei-assistive" aria-hidden="true">Please enter the 11 or 15- digit number.</p> <p class="text-field-v2__text error" id="serial-imei-error" aria-hidden="true">This product is already registered. Make sure you entered the right serial number or IMEI.</p> </div> <div class="ftd18-register-product__step-2__how-to-find-model-code"> <button class="ftd18-register-product__step-2__how-to-find-model-code__cta" data-i18n-expand="Expand" data-i18n-collapse="Collapse" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:how to find serial number or imei"> How to find Serial Number or IMEI <span class="hidden">Expand</span> <svg class="icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> <div class="ftd18-register-product__step-2__how-to-find-model-code-inner"> <div class="ftd18-register-product__step-2__select-wrap"> <ul class="ftd18-register-product__step-2__select-list" role="list"> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="type-hint" tabindex="-1" data-js-action="howToFindTypeSelect"> <option selected value="TV & AV" an-tr="an-tr-tv-av" an-ca="an-ca-tv-av" an-ac="an-ac-tv-av" an-la="an-la-tv-av">TV & AV</option> <option value="Mobile Device" an-tr="an-tr-mobile-device" an-ca="an-ca-mobile-device" an-ac="an-ac-mobile-device" an-la="an-la-mobile-device">Mobile Device</option> <option value="Home Appliance">Home Appliance</option> <option value="PC & Office">PC & Office</option> <option value="Camera & Camcorder">Camera & Camcorder</option> </select> <p id="type-hint" class="menu--text-field__hint">Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="type-hint type-text" type="button"> <span id="type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="sub-type-hint" tabindex="-1"> <option selected value="Television">Television</option> <option value="Blu-ray">Blu-ray</option> <option value="Home cinema">Home cinema</option> <option value="MP3/MP4 Player">MP3/MP4 Player</option> </select> <p id="sub-type-hint" class="menu--text-field__hint">Sub Type</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="sub-type-hint sub-type-text" type="button"> <span id="sub-type-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> <li class="ftd18-register-product__step-2__select" role="listitem"> <div class="ftd18-register-product__step-2__select__menu"> <div class="menu menu--text-field" data-comp-name="menu" data-auto-init="false" data-type="textField" data-tagging-button> <select class="menu__select" aria-labelledby="category-hint" tabindex="-1"> <option selected value="SUHD">SUHD</option> <option value="UHD">UHD</option> <option value="FHD">FHD</option> <option value="HD">HD</option> </select> <p id="category-hint" class="menu--text-field__hint">Category</p> <button class="menu__select-field" aria-haspopup="listbox" aria-expanded="false" aria-labelledby="category-hint category-text" type="button"> <span id="category-text" class="menu__select-field-text"></span> <svg class="menu__select-field-icon down" focusable="false" aria-hidden="true"> <use xlink:href="#open-down-bold" href="#open-down-bold"></use> </svg> <svg class="menu__select-field-icon up" focusable="false" aria-hidden="true"> <use xlink:href="#close-up-bold" href="#close-up-bold"></use> </svg> </button> </div> </div> </li> </ul> </div> <div class="ftd18-register-product__step-2__swiper-wrap"> <div class="ftd18-register-product__step-2__swiper swiper-container basic-swiper" data-swiper-option='{ "slidesPerView": 1, "keepWrapper": true, "autoHeight": true, "loop": false, "pagination": true, "componentEl": ".ftd18-register-product-popup", "followFinger": true }' data-comp-name="swiper" data-auto-init="false"> <div class="swiper-wrapper"> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 1" role="tabpanel" id="slide-0"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> <div class="ftd18-register-product__step-2__swiper__slide swiper-slide" data-type-headline="How to find Serial Number or IMEI 2" role="tabpanel" id="slide-1"> <div class="ftd18-register-product__step-2__swiper__slide__image"> <div class="image"> <img class="image__preview lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> <img class="image__main lazy-load responsive-img" data-desktop-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" data-mobile-src="//images.samsung.com/is/image/samsung/uk-111-105186828?$ORIGIN_PNG$" alt="" role="img" data-comp-name="image" data-auto-init="false"/> </div> </div> <div class="ftd18-register-product__step-2__swiper__slide__title">Back view</div> <div class="ftd18-register-product__step-2__swiper__slide__desc">The serial number and model name are printed on the label located on the lower left side of the device’s exterior, near the front. They are also on a second label, inside the refrigerator compartment on a side wall above the top shelf.</div> </div> </div> </div> <div class="indicator dot-indicator" data-indicator-data='{ "type": "dot-indicator", "play": true, "autoRolling": false, "infiniteRolling": false }' data-comp-name="indicator" data-auto-init="false"> <div class="indicator-wrap"> <div class="indicator__list-wrap"> <div class="indicator__list" role="tablist"> <button class="indicator__item" role="tab"> <span class="indicator__dot-wrap"> <span class="indicator__dot"> <span class="indicator__dot-inner"></span> </span> <span class="hidden"></span> </span> </button> </div> </div> </div> </div> </div> </div> </div> </div> <div class="ftd18-register-product__btn-wrap">  <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto1Btn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button>  <button class="cta cta--contained cta--black" data-action="check" data-js-action="checkBtn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:check"> Check </button> </div> </div> <div class="ftd18-register-product__step-3"> <h2 class="ftd18-register-product__title">Product registration is almost complete!!</h2> <p class="ftd18-register-product__desc">You've entered a valid S/N or IMEI. Now select the model of your product.</p> <div class="ftd18-register-product__step-3-inner"> <div class="ftd18-register-product__step-3__category-list" data-i18n-selected="selected" role="list"> </div> <div class="ftd18-register-product__step-3__search"> <div class="ftd18-register-product__step-3__search__input-container"> <button class="ftd18-register-product__step-3__search__input__back"> <span class="hidden">Back</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#backward-bold" href="#backward-bold"></use> </svg> </button> <div class="ftd18-register-product__step-3__search__input-wrap"> <label class="ftd18-register-product__step-3__search__input-label" for="model-code-search">Enter your Model Number</label> <bdi><input class="ftd18-register-product__step-3__search__input" type="text" id="model-code-search" autocomplete="on"/></bdi> <button class="ftd18-register-product__step-3__search__input-icon delete" aria-label="delete" type="button" an-tr="ftd18_register product popup-smc+ landing page-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:delete model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#cancel-bold" href="#cancel-bold"></use> </svg> </button> <button class="ftd18-register-product__step-3__search__input-icon search" aria-label="search" type="submit" an-tr="ftd18_register product popup-smc+ landing page-delete-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:search model number"> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#search-bold" href="#search-bold"></use> </svg> </button> </div> </div> <h3 class="ftd18-register-product__step-3__search__result__title">Suggested Searches</h3> <div class="ftd18-register-product__step-3__search__result-list-wrap scrollbar" data-auto-init="false" data-comp-name="scrollbar" data-auto-resize> <ul class="ftd18-register-product__step-3__search__result-list scrollbar__contents" role="list"> </ul> </div> <div class="ftd18-register-product__step-3__search__result__error" aria-live="polite">No result. Please try again.</div> </div> </div> <div class="ftd18-register-product__btn-wrap"> <button class="cta cta--outlined cta--black" data-action="back" data-js-action="backto2Btn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:back"> Back </button> <button class="cta cta--contained cta--black cta--disabled" disabled data-action="select" data-js-action="selectBtn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:select"> Select </button> </div> </div> </div> </div> </div> <button class="popup__close" an-tr="ftd18_register product popup-smc+ landing page-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-completion popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductCompletion"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <div class="image" data-js-action="ftd18RegisterProductImage"> <img class="image__main lazy-load-man" data-src="https://via.placeholder.com/120x120" alt="" data-comp-name="image" data-auto-init="false"/> </div> <h2 class="ftd18-register-product__title" data-js-action="ftd18RegisterProductTitle">Galaxy Book3 Ultra</h2> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSku">SM-G996BZKGEUA</p> <p class="ftd18-register-product__desc" data-js-action="ftd18RegisterProductSerial">Serial Number: R3CR508WNAH</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="confirmBtn" an-tr="ftd18_register product popup-smc+ landing page-cta-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:confirm"> Confirm </button> </div> <button class="popup__close" an-tr="ftd18_register product popup-smc+ landing page-register popup-content_click" an-ca="content click" an-ac="feature" an-la="registration popup:close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <section class="ftd18-register-product-qr-scan-error popup popup--alert" role="dialog" aria-modal="true" data-comp-name="popup" data-auto-init="false" id="ftd18RegisterProductQRScanError"> <div class="popup__dimmed"></div> <div class="popup__contents-wrap"> <div class="popup__contents"> <div class="popup__inner-wrap"> <div class="popup__inner"> <h2 class="ftd18-register-product__title">The device you are currently using does not support the camera function.</h2> <p class="ftd18-register-product__desc">Please try again with a different device.</p> </div> </div> <div class="popup__btn-wrap"> <button class="cta cta--contained cta--black" data-js-action="alertBtn" data-action="confirm" an-tr="ftd18_register product popup-smc+ landing page-error pop up-content_click" an-ca="content click" an-ac="feature" an-la="error popup:confirm"> Confirm </button> </div> <button class="popup__close"> <span class="hidden">Close</span> <svg class="icon" focusable="false" aria-hidden="true"> <use xlink:href="#delete-bold" href="#delete-bold"></use> </svg> </button> </div> </div> </section> <script src="/etc.clientlibs/samsung/clientlibs/consumer/global/clientlib-templates/page-static-gnb-hq/compact.min.js"></script> <script src="/etc.clientlibs/samsung/components/content/consumer/global/product-popup/pd-g-register-product-popup/clientlibs/site.min.js"></script> <script 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