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<!DOCTYPE HTML> <html lang="en"> <head> <meta charset="UTF-8"/> <title>Terms of use</title> <meta name="keywords"/> <meta name="robots" content="index,follow"/> <meta name="template" content="corporate-page"/> <meta name="viewport" content="width=device-width, initial-scale=1"/> <link rel="stylesheet" href="/etc.clientlibs/restartweb/clientlibs/clientlib-base.f9d424897af9f2adca8985798db5d3dd.css" type="text/css"> <meta name="apple-itunes-app" content="app-id=670935876"/> <meta name="google-play-app" content="app-id=de.berlinairport.app"/> <link rel="stylesheet" href="/etc.clientlibs/restartweb/clientlibs/clientlib-corporate.30b3197f9bc92877ad7d98e416cfa9de.css" type="text/css"> <link rel="apple-touch-icon" sizes="180x180" href="/etc.clientlibs/restartweb/clientlibs/clientlib-site/resources/favicon/apple-touch-icon.png"/> <link rel="icon" type="image/png" sizes="32x32" href="/etc.clientlibs/restartweb/clientlibs/clientlib-site/resources/favicon/favicon-32x32.png"/> <link rel="icon" 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class="cmp-background-grid__column"></div> </div> <div class="root responsivegrid"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="navigation aem-GridColumn aem-GridColumn--default--12"><div class="_js-navigation no-js"> <nav class="cmp-navigation _js-navigation__nav" role="navigation" data-navigation-container data-teaser-text="Information for BER travellers" data-teaser-url="https://ber.berlin-airport.de/en.html" data-teaser-target="_blank" data-back-label="back" data-level="1" data-home-path="/en.html" data-search-url="/en/pages/suche-datenschutz" data-search-blank="false" 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data-navigation-item-title="Ownership structure" data-navigation-item-subtitle="Ownership structure" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/beteiligungsstruktur.html" data-navigation-level="2"> <div>Ownership structure</div> <div>Ownership structure</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/fbb-and-subsidiaries/aufsichtsrat.html" data-navigation-item-title="Supervisory Board " data-navigation-item-subtitle="Supervisory Board " data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/aufsichtsrat.html" data-navigation-level="2"> <div>Supervisory Board </div> <div>Supervisory Board </div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/fbb-and-subsidiaries/compliance-management.html" data-navigation-item-title="Compliance Management" data-navigation-item-subtitle="Compliance Management" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/compliance-management.html" data-navigation-level="2"> <div>Compliance Management</div> <div>Compliance Management</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/fbb-and-subsidiaries/berichte.html" data-navigation-item-title="Reports" data-navigation-item-subtitle="Reports" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/berichte.html" data-navigation-level="2"> <div>Reports</div> <div>Reports</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/fbb-and-subsidiaries/corporate-governance.html" data-navigation-item-title="Corporate Governance" data-navigation-item-subtitle="Corporate Governance" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/corporate-governance.html" data-navigation-level="2"> <div>Corporate Governance</div> <div>Corporate Governance</div> </a> </li> <li data-navigation-item 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href="/en/company-media/fbb-and-subsidiaries/few.html" data-navigation-item-title="Flughafen Energie und Wasser GmbH" data-navigation-item-subtitle="Flughafen Energie und Wasser GmbH" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/few.html" data-navigation-level="2"> <div>Flughafen Energie und Wasser GmbH</div> <div>Flughafen Energie und Wasser GmbH</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/fbb-and-subsidiaries/fbbaav.html" data-navigation-item-title="FBB Airport Assekuranz" data-navigation-item-subtitle="FBB Airport Assekuranz" data-navigation-item-url="/en/company-media/fbb-and-subsidiaries/fbbaav.html" data-navigation-level="2"> <div>FBB Airport Assekuranz</div> <div>FBB Airport Assekuranz</div> </a> </li> </ul> </li> <li data-navigation-item data-navigation-level="1"> <a href="/en/company-media/media-portal.html" data-navigation-item-title="Media portal" data-navigation-item-subtitle="Media portal" data-navigation-item-url="/en/company-media/media-portal.html" data-navigation-level="1"> <div>Media portal</div> <div>Media portal</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/pressemitteilungen.html" data-navigation-item-title="Press Releases" data-navigation-item-subtitle="Press Releases" data-navigation-item-url="/en/company-media/media-portal/pressemitteilungen.html" data-navigation-level="2"> <div>Press Releases</div> <div>Press Releases</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/pressekontakte.html" data-navigation-item-title="Media contacts" data-navigation-item-subtitle="Media contacts" data-navigation-item-url="/en/company-media/media-portal/pressekontakte.html" data-navigation-level="2"> <div>Media contacts</div> <div>Media contacts</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/foto-drehanfragen.html" data-navigation-item-title="Photo and filming requests" data-navigation-item-subtitle="Photo and filming requests" data-navigation-item-url="/en/company-media/media-portal/foto-drehanfragen.html" data-navigation-level="2"> <div>Photo and filming requests</div> <div>Photo and filming requests</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/mediathek.html" data-navigation-item-title="Media library" data-navigation-item-subtitle="Media library" data-navigation-item-url="/en/company-media/media-portal/mediathek.html" data-navigation-level="2"> <div>Media library</div> <div>Media library</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/publikationen.html" data-navigation-item-title="Publications" data-navigation-item-subtitle="Publications" data-navigation-item-url="/en/company-media/media-portal/publikationen.html" data-navigation-level="2"> <div>Publications</div> <div>Publications</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/media-portal/anmeldung-presseverteiler.html" data-navigation-item-title="Press mailings" data-navigation-item-subtitle="Press mailings" data-navigation-item-url="/en/company-media/media-portal/anmeldung-presseverteiler.html" data-navigation-level="2"> <div>Press mailings</div> <div>Press mailings</div> </a> </li> </ul> </li> <li data-navigation-item data-navigation-level="1"> <a href="/en/company-media/history.html" data-navigation-item-title="History" data-navigation-item-subtitle="BER, THF, TXL, SXF" data-navigation-item-url="/en/company-media/history.html" data-navigation-level="1"> <div>History</div> <div>BER, THF, TXL, SXF</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/history/berlin-brandenburg-airport.html" data-navigation-item-title="Berlin Brandenburg Airport" data-navigation-item-subtitle="Berlin Brandenburg Airport" data-navigation-item-url="/en/company-media/history/berlin-brandenburg-airport.html" data-navigation-level="2"> <div>Berlin Brandenburg Airport</div> <div>Berlin Brandenburg Airport</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/history/berlin-tegel-airport.html" data-navigation-item-title="Berlin Tegel Airport" data-navigation-item-subtitle="Berlin Tegel Airport" data-navigation-item-url="/en/company-media/history/berlin-tegel-airport.html" data-navigation-level="2"> <div>Berlin Tegel Airport</div> <div>Berlin Tegel Airport</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/history/berlin-schoenefeld-airport.html" data-navigation-item-title="Berlin Schönefeld Airport" data-navigation-item-subtitle="Berlin Schönefeld Airport" data-navigation-item-url="/en/company-media/history/berlin-schoenefeld-airport.html" data-navigation-level="2"> <div>Berlin Schönefeld Airport</div> <div>Berlin Schönefeld Airport</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/company-media/history/berlin-tempelhof-airport.html" data-navigation-item-title="Berlin Tempelhof Airport" data-navigation-item-subtitle="Berlin Tempelhof Airport" data-navigation-item-url="/en/company-media/history/berlin-tempelhof-airport.html" data-navigation-level="2"> <div>Berlin Tempelhof Airport</div> <div>Berlin Tempelhof Airport</div> </a> </li> </ul> </li> </ul> </li> <li data-navigation-item data-navigation-level="0"> <a href="/en/business-partners.html" data-navigation-item-title="Business Partners" data-navigation-item-subtitle="Airlines, Purchasing, Security, Tourism" data-navigation-item-url="/en/business-partners.html" data-navigation-level="0"> <div>Business Partners</div> <div>Airlines, Purchasing, Security, Tourism</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="0"> <a href="/en/business-partners.html" data-navigation-item-title="Business Partners" data-navigation-item-subtitle="Airlines, Purchasing, Security, Tourism" data-navigation-item-url="/en/business-partners.html" data-navigation-level="0" data-navigation-overview-label="Overview" data-navigation-overview-image="/content/dam/restartweb/piktogramme/orangerot/uebersicht.svg" data-navigation-overview> <div>Business Partners</div> <div>Airlines, Purchasing, Security, Tourism</div> </a> </li> <li data-navigation-item data-navigation-level="1"> <a href="/en/business-partners/airlines-handling.html" data-navigation-item-title="Airlines and Handling" data-navigation-item-subtitle="Airlines and Handling" data-navigation-item-url="/en/business-partners/airlines-handling.html" data-navigation-level="1"> <div>Airlines and Handling</div> <div>Airlines and Handling</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/airlines-handling/airlines.html" data-navigation-item-title="Airlines" data-navigation-item-subtitle="Airlines" data-navigation-item-url="/en/business-partners/airlines-handling/airlines.html" data-navigation-level="2"> <div>Airlines</div> <div>Airlines</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> </ul> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/airlines-handling/luftfracht.html" data-navigation-item-title="Air cargo" data-navigation-item-subtitle="Air cargo" data-navigation-item-url="/en/business-partners/airlines-handling/luftfracht.html" data-navigation-level="2"> <div>Air cargo</div> <div>Air cargo</div> </a> <ul data-navigation-group 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href="/en/business-partners/security-and-services.html" data-navigation-item-title="Security and Services" data-navigation-item-subtitle="Security and Services" data-navigation-item-url="/en/business-partners/security-and-services.html" data-navigation-level="1"> <div>Security and Services</div> <div>Security and Services</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/security-and-services/flughafenausweise.html" data-navigation-item-title="Airport identification cards" data-navigation-item-subtitle="Airport identification cards" data-navigation-item-url="/en/business-partners/security-and-services/flughafenausweise.html" data-navigation-level="2"> <div>Airport identification cards</div> <div>Airport identification cards</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/security-and-services/fahrgenehmigungen.html" data-navigation-item-title="Driving permits" data-navigation-item-subtitle="Driving permits" data-navigation-item-url="/en/business-partners/security-and-services/fahrgenehmigungen.html" data-navigation-level="2"> <div>Driving permits</div> <div>Driving permits</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/security-and-services/betriebsfuehrerscheine.html" data-navigation-item-title="Driving licences" data-navigation-item-subtitle="Driving licences" data-navigation-item-url="/en/business-partners/security-and-services/betriebsfuehrerscheine.html" data-navigation-level="2"> <div>Driving licences</div> <div>Driving licences</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/security-and-services/schluessel-schliessberechtigungen.html" data-navigation-item-title="Keys and locking authorisations" data-navigation-item-subtitle="Keys and locking authorisations" data-navigation-item-url="/en/business-partners/security-and-services/schluessel-schliessberechtigungen.html" data-navigation-level="2"> <div>Keys and locking authorisations</div> <div>Keys and locking authorisations</div> </a> </li> </ul> </li> <li data-navigation-item data-navigation-level="1"> <a href="/en/business-partners/tourism-and-corporates.html" data-navigation-item-title="Tourism and Corporates" data-navigation-item-subtitle="Tourism and Corporates" data-navigation-item-url="/en/business-partners/tourism-and-corporates.html" data-navigation-level="1"> <div>Tourism and Corporates</div> <div>Tourism and Corporates</div> </a> </li> <li data-navigation-item data-navigation-level="1"> <a href="/en/business-partners/purchasing-and-procurement.html" data-navigation-item-title="Purchasing and Procurement" data-navigation-item-subtitle="Purchasing and Procurement" data-navigation-item-url="/en/business-partners/purchasing-and-procurement.html" data-navigation-level="1"> <div>Purchasing and Procurement</div> <div>Purchasing and Procurement</div> </a> <ul data-navigation-group class="_js-navigation__group cmp-navigation__group"> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/purchasing-and-procurement/allgemeine-informationen.html" data-navigation-item-title="General information" data-navigation-item-subtitle="General information" data-navigation-item-url="/en/business-partners/purchasing-and-procurement/allgemeine-informationen.html" data-navigation-level="2"> <div>General information</div> <div>General information</div> </a> </li> <li data-navigation-item data-navigation-level="2"> <a href="/en/business-partners/purchasing-and-procurement/bau-planungsleistungen.html" data-navigation-item-title="Construction and planning services" data-navigation-item-subtitle="Construction and planning services" 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This shall not apply in cases of wilful or grossly negligent breaches of obligations on our part as well as with damages from the injury to life and limb or to health, which were caused by us due to wilful intent or negligence.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion-custom="item"> <p class="cmp-accordion__header"> <button class="cmp-accordion__button" data-cmp-hook-accordion-custom="button"> <span class="cmp-accordion__name">Rights of use</span> <span class="cmp-accordion__icon"></span> </button> </p> <div data-cmp-hook-accordion-custom="panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region"><div class="text"><div class="cmp-restartweb-text"> <p>All texts, images, videos, graphics, sounds are subject to the protection of copyright. They may only be used in full or as excerpts for personal, not for commercial use. 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The user undertakes not to use the image and sound material to harm the FBB.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion-custom="item"> <p class="cmp-accordion__header"> <button class="cmp-accordion__button" data-cmp-hook-accordion-custom="button"> <span class="cmp-accordion__name">Trademark rights</span> <span class="cmp-accordion__icon"></span> </button> </p> <div data-cmp-hook-accordion-custom="panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region"><div class="text"><div class="cmp-restartweb-text"> <p>The logos “FBB”, “BER”, “SXF”, “TXL” and further company designations or company marks are registered trademarks or business designations of FBB that are protected under trademark law. The use of the trademark, the logos and the protected marks is forbidden without a permission of FBB to the contrary.</p> </div> </div> </div> </div> </div> </div> <div class="accordion panelcontainer aem-GridColumn aem-GridColumn--default--12"><div class="cmp-accordion cmp-accordion-custom " data-cmp-is="accordion-custom"> <div class="cmp-accordion__item" data-cmp-hook-accordion-custom="item"> <p class="cmp-accordion__header"> <button class="cmp-accordion__button" data-cmp-hook-accordion-custom="button"> <span class="cmp-accordion__name">Dispute resolution</span> <span class="cmp-accordion__icon"></span> </button> </p> <div data-cmp-hook-accordion-custom="panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region"><div class="text"><div class="cmp-restartweb-text"> <p>Platform for online dispute resolution</p> <p><a href="http://ec.europa.eu/consumers/odr/" target="_blank">http://ec.europa.eu/consumers/odr/</a></p> <p>We do not participate in dispute resolution proceedings before a consumer dispute arbitration board, but hereby inform you of the competent consumer dispute arbitration board:</p> <p>Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e. V.<br> Straßburger Str. 8<br> 77694 Kehl<br> Germany</p> <p><a href="https://www.verbraucher-schlichter.de/" target="_blank">https://www.verbraucher-schlichter.de/</a></p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion-custom="item"> <p class="cmp-accordion__header"> <button class="cmp-accordion__button" data-cmp-hook-accordion-custom="button"> <span class="cmp-accordion__name">Liability</span> <span class="cmp-accordion__icon"></span> </button> </p> <div data-cmp-hook-accordion-custom="panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region"><div class="text"><div class="cmp-restartweb-text"> <p>All of our digital information and services are created or made available with the greatest care and attention. However, FBB does not assume any warranty for its completeness, freedom of faults and accuracy or the suitability of this information for certain intended uses. In particular no liability is assumed for the accuracy of published flight plans, departure or arrival times as well as availabilities of certain services.</p> <p>The use of the contents made available on the digital information offers is carried out at the sole risk of the user. In particular, FBB shall not be liable for damages, which result from the installation or the use of downloaded files from the download area, insofar this is not a result of wilful intent or gross negligence of FBB. The liability for damages, which may be suffered by the user when using our website owing to simple negligence of FBB as well as for missed profit is excluded. The limitations to liability shall not apply to claims in case of wilful intent, gross negligence, with the injury to life, the body, health or insofar as the German Product Liability Act is applied.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion-custom="item"> <p class="cmp-accordion__header"> <button class="cmp-accordion__button" data-cmp-hook-accordion-custom="button"> <span class="cmp-accordion__name">Applicable law and place of jurisdiction</span> <span class="cmp-accordion__icon"></span> </button> </p> <div data-cmp-hook-accordion-custom="panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region"><div class="text"><div class="cmp-restartweb-text"> <p>The law of the Federal Republic of Germany shall apply under the exclusion of the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Berlin Mitte if the user is a merchant or operates for a legal entity under public law or for a special fund under public law. All legal claims or proceedings arising in connection with the website or its use are, insofar as permitted by law, subject to the interpretation and application of the laws of the Federal Republic of Germany. The place of jurisdiction is, insofar as permitted by law, Berlin.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="firstaid parbase aem-GridColumn aem-GridColumn--default--12"> </div> <div class="darksiteoverlay parbase aem-GridColumn aem-GridColumn--default--12"> </div> <div class="footer parbase aem-GridColumn aem-GridColumn--default--12"><div class="cmp-footer"> <div class="cmp-footer-grid"> <div class="cmp-footer-grid__column"></div> <div class="cmp-footer-grid__column"></div> <div class="cmp-footer-grid__column"></div> <div class="cmp-footer-grid__column"></div> <div class="cmp-footer-grid__column"></div> <div class="cmp-footer-grid__column"></div> </div> <div class="cmp-footer__content-wrapper"> <div class="cmp-footer__column-wrapper aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="cmp-footer__column contact-block"> <h3>How to reach us:</h3> <ul> <li> <div class="contact-block__icon"> <a href="tel:+4930609160910"> <img 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