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href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/14.0'> macOS Sonoma 14 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/13.0'> macOS Ventura 13 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/12.0'> macOS Monterey 12 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/11.0'> macOS Big Sur 11.0 </a> </div> <div class='nojs-version-name-links'> <a href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/10.15'> macOS Catalina 10.15 </a> </div> </section> <section class='book book-version'> <label class='form-block-label' for='version-dropdown'> Select version: </label> <div class='form-element'> <select class='form-dropdown' id='version-dropdown' aria-describedby='helpText' data-ignore-tracking='true'> <option 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data-ss-analytics-link-text="macOS Ventura 13" data-direct-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/13.0' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/13.0' > macOS Ventura 13 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Monterey 12" data-direct-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/12.0' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/12.0' > macOS Monterey 12 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Big Sur 11.0" data-direct-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/11.0' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/11.0' > macOS Big Sur 11.0 </option> <option data-ss-analytics-link-component_name='version' data-ss-analytics-link-component_type='select' data-ss-analytics-event="acs.link_click" data-ss-analytics-link-text="macOS Catalina 10.15" data-direct-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/10.15' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/5.0/mac/10.15' > macOS Catalina 10.15 </option> </select> <span class='form-icon icon icon-chevrondown' aria-hidden='true' ></span> </div> <div id='helpText' class='none'>Modifying this control will update this page automatically</div> </section> </div> <div id='searchBar-container'> <section class="as-search"> <div class="as-search-content"> <div class="row"> <form action="/kb/index" method="get" id="as-search-form" aria-label="FaceTime User Guide" class="as-search-form" 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Search" > </button> <button id="as-search-close" class="as-search-form-reset" type="reset"> <span class="hidden"> Clear Search </span> </button> </form> </div> <div class="row"> <div class="as-search-suggestions " id="as-search-suggestions-wrapper" aria-expanded="false"> <span role="status" class="hidden" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-no-results"> <!-- handlebar template goes here--> </section> </div> </div> </div> </section> </div> </section> <div id="toc-section-wrapper"> <div id="toc-container" class="toc-container"> <div class="book book-toc" id="toc-title-link"> <a href="https://support.apple.com/en-by/guide/facetime/toc" id="toc-link" class="icon icon-after icon-pluscircle toggle-toc" role="button" data-ss-analytics-link-component_name="table of contents" data-ss-analytics-link-component_type="toc" data-ss-analytics-link-text="launch=table of contents" data-ss-analytics-event="acs.link_click" > <span class="toc-link-text">Table of Contents</span> </a> </div> </div> </div> <div id='toc-hidden-content'> <div id="modal-toc-container" class="modal-content"> <h2 id='modal-heading' class="modal-heading">FaceTime User Guide</h2> <ul class='toc hasIcons'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Welcome' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/welcome/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/welcome/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/welcome/mac' id='toc-item-FCTM8A638EE2' data-tocid='FCTM8A638EE2' > <span class='name'>Welcome</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Get started with FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctmb754bbc2/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctmb754bbc2/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctmb754bbc2/mac' id='toc-item-FCTMB754BBC2' data-tocid='FCTMB754BBC2' > <span class='name'>Get started with FaceTime on Mac</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM2CAF1382' onClick='' > <span class='name'>Set up FaceTime</span> </button> <ul id='node-children-FCTM2CAF1382' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='FaceTime requirements' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm35515/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm35515/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm35515/mac' id='toc-item-FCTM35515' data-tocid='FCTM35515' > <span class='name'>FaceTime requirements</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Sign in to or out of FaceTime on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctme7243ba3/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctme7243ba3/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctme7243ba3/mac' id='toc-item-FCTME7243BA3' data-tocid='FCTME7243BA3' > <span class='name'>Sign in to or out of FaceTime on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up your iPhone and Mac for phone calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm264ce831/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm264ce831/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm264ce831/mac' id='toc-item-FCTM264CE831' data-tocid='FCTM264CE831' > <span class='name'>Set up your iPhone and Mac for phone calls</span> </a> </li> </ul> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTM9E1612AF' onClick='' > <span class='name'>Make and receive calls</span> </button> <ul id='node-children-FCTM9E1612AF' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make and receive calls in FaceTime' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm35828/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm35828/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm35828/mac' id='toc-item-FCTM35828' data-tocid='FCTM35828' > <span class='name'>Make and receive calls in FaceTime</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Make calls from other apps on your Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm0b7eaa1b/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm0b7eaa1b/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm0b7eaa1b/mac' id='toc-item-FCTM0B7EAA1B' data-tocid='FCTM0B7EAA1B' > <span class='name'>Make calls from other apps on your Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Return recent or missed calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctme7a0d6f7/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctme7a0d6f7/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctme7a0d6f7/mac' id='toc-item-FCTME7A0D6F7' data-tocid='FCTME7A0D6F7' > <span class='name'>Return recent or missed calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Set up and use RTT calling' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma327c98c/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctma327c98c/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctma327c98c/mac' id='toc-item-FCTMA327C98C' data-tocid='FCTMA327C98C' > <span class='name'>Set up and use RTT calling</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Block callers' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctmc801c779/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctmc801c779/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctmc801c779/mac' id='toc-item-FCTMC801C779' data-tocid='FCTMC801C779' > <span class='name'>Block callers</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Delete call history' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctmdd83a81d/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctmdd83a81d/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctmdd83a81d/mac' id='toc-item-FCTMDD83A81D' data-tocid='FCTMDD83A81D' > <span class='name'>Delete call history</span> </a> </li> </ul> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Start or join a call from a FaceTime link' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm2cd42547/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm2cd42547/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm2cd42547/mac' id='toc-item-FCTM2CD42547' data-tocid='FCTM2CD42547' > <span class='name'>Start or join a call from a FaceTime link</span> </a> </li> <li> <button class='section' data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video features in FaceTime' data-ss-analytics-event="acs.link_click" aria-expanded='false' aria-controls='node-children-FCTMB647E19D' onClick='' > <span class='name'>Use video features in FaceTime</span> </button> <ul id='node-children-FCTMB647E19D' class='non-leaf-node-children'> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use the built-in camera on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/mac-help/mchlp2980/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/mac-help/mchlp2980/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/mac-help/mchlp2980/mac' id='toc-item-FCTM92365182' data-tocid='FCTM92365182' > <span class='name'>Use the built-in camera on Mac</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Take a Live Photo' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm0ce5cbbe/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm0ce5cbbe/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm0ce5cbbe/mac' id='toc-item-FCTM0CE5CBBE' data-tocid='FCTM0CE5CBBE' > <span class='name'>Take a Live Photo</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Use video conferencing features on Mac' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/mac-help/mchlff01c919/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/mac-help/mchlff01c919/mac' data-ss-analytics-event="acs.link_click" 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<a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Change audio options' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctme7c07113/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctme7c07113/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctme7c07113/mac' id='toc-item-FCTME7C07113' data-tocid='FCTME7C07113' > <span class='name'>Change audio options</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Turn on Live Captions' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctmcd23d9be/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctmcd23d9be/mac' data-ss-analytics-event="acs.link_click" 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data-tocid='FCTM1045F51F' > <span class='name'>Change ringtones</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Choose a camera or microphone' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctm26739220/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctm26739220/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctm26739220/mac' id='toc-item-FCTM26739220' data-tocid='FCTM26739220' > <span class='name'>Choose a camera or microphone</span> </a> </li> </ul> </li> <li class="selected"> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Keyboard shortcuts' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctma3b7b94b/mac' id='toc-item-FCTMA3B7B94B' data-tocid='FCTMA3B7B94B' aria-current='page' > <span class='name'>Keyboard shortcuts</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='If you can’t make or receive calls' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/fctmaa28a6b6/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/fctmaa28a6b6/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/fctmaa28a6b6/mac' id='toc-item-FCTMAA28A6B6' data-tocid='FCTMAA28A6B6' > <span class='name'>If you can’t make or receive calls</span> </a> </li> <li> <a data-ss-analytics-link-component_name='FaceTime User Guide' data-ss-analytics-link-component_type='toc list' data-ss-analytics-link-text='Copyright' class='toc-item' data-ss-analytics-link-url='https://support.apple.com/en-by/guide/facetime/apd2185d6ee5/mac' data-ajax-endpoint='https://support.apple.com/en-by/guide/facetime/apd2185d6ee5/mac' data-ss-analytics-event="acs.link_click" href='https://support.apple.com/en-by/guide/facetime/apd2185d6ee5/mac' id='toc-item-APD2185D6EE5' data-tocid='APD2185D6EE5' > <span class='name'>Copyright</span> </a> </li> </ul> </div> </div> <div id='article-section-wrapper'> <div id='article-section' role='presentation'> <div class='AppleTopic apd-topic dark-mode-enabled book book-content'> <div><body dir="ltr" id="fctma3b7b94b" class="AppleTopic apd-topic dark-mode-enabled" data-istaskopen="true" data-designversion="2" lang="en"><a name="fctma3b7b94b"></a><figure class="topicIcon"><img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_US/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"></figure><h1>Keyboard shortcuts in FaceTime on Mac</h1><p>In the FaceTime app <img src="https://help.apple.com/assets/66E1E0FD59561EBF91085AEC/66E1E0FE66CEC16A420EB897/en_US/b656dd5c27c0cd7b9f23fe70c352f8b6.png" alt="" height="30" width="30" originalImageName="SharedGlobalArt/AppIconTopic_FaceTime.png"> on your Mac, you can quickly accomplish many tasks using keyboard shortcuts. See the shortcuts below, as well as in FaceTime menus in the <a href="https://support.apple.com/en-by/guide/facetime/aside/glos33eb8abd/36/mac/15.0" class="xRef Aside">menu bar</a>. In app menus, keyboard shortcuts are <a href="https://support.apple.com/en-by/guide/mac-help/cpmh0011" class="URL">represented by symbols</a>.</p><div class="Alert"><p class="Note"><em>Note: </em>Keyboard shortcuts in apps may vary depending on the language and keyboard layout you’re using on your Mac. If the shortcuts below don’t work as you expect, look in the app menus in the menu bar to see the correct shortcuts. You can also <a href="https://support.apple.com/en-by/guide/mac-help/mchlp1015" class="URL">use the Keyboard Viewer</a> to see your current keyboard layout, known as an <em>input source</em>. </p></div><p><a href="x-help-action://openApp?bundleId=com.apple.FaceTime" class="URL">Open FaceTime for me</a></p><div class="table-wrapper"><table data-type="Multicolumn" aria-label="Keyboard shortcuts for FaceTime"><thead><tr><th scope="col"><p class="TableHead">Action</p></th><th scope="col"><p class="TableHead">Shortcut</p></th></tr></thead><tbody><tr><td><p>Open FaceTime settings</p></td><td><p>Command-Comma (,)</p></td></tr><tr><td><p>Hide FaceTime</p></td><td><p>Command-H</p></td></tr><tr><td><p>Hide everything except FaceTime</p></td><td><p>Option-Command-H</p></td></tr><tr><td><p>Quit FaceTime</p></td><td><p>Command-Q</p></td></tr><tr><td><p>Close the FaceTime window</p></td><td><p>Command-W</p></td></tr><tr><td><p>Minimize a window</p></td><td><p>Command-M</p></td></tr><tr><td><p>Enter or exit full-screen view during a video call</p></td><td><p>Control-Command-F</p></td></tr><tr><td><p>Use landscape or portrait during a one-on-one video call</p></td><td><p>Command-R</p></td></tr></tbody></table></div><div class="LinkUniversal"><strong>See also</strong><a href="https://support.apple.com/en-by/guide/facetime/make-and-receive-calls-in-facetime-fctm35828/36/mac/15.0" class="xRef AppleTopic">Make and receive calls in FaceTime on Mac</a><a href="https://support.apple.com/en-by/guide/facetime/change-your-view-of-a-call-fctm35523/36/mac/15.0" class="xRef AppleTopic">Change your view of a FaceTime call on Mac</a><a href="https://support.apple.com/102650" class="URL">Apple Support article: Mac keyboard shortcuts</a></div></body></div> </div> </div> </div> <div id='aside-hidden-content'> <div class="main"> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div id='question-state' class='show'> <fieldset> <legend> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <span class='form-label' id='optional_label' aria-hidden='true'></span> <div> <textarea class='form-textbox form-textbox-textarea form-counter-textarea form-textbox-entered' data-no-placeholder="How can we make this article more helpful? 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