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class=hamburger><span></span><span></span><span></span></div><div class=cross><span></span><span></span></div></div></div></div></div></div></div><div class=mobile_navigation><div class=mobile_navigation__overlay></div><div class=mobile_navigation__holder><div class=mobile-menu><div class=mobile-menu__wrapper><div id=mobile-header-login></div><div class=mobile-menu__hr></div><div class=mobile-menu__holder><ul><li><a href=https://www.scamadviser.com/report-a-scam>Report a Scam</a><li><a href=https://www.scamadviser.com/help-info>Help & Info</a><li><a href=https://www.scamadviser.com/scamadviserapi>API & Data Feed</a></ul></div></div></div></div></div><section class=section><div class=container><div class=row><div class="col-12 col-tablet-8"><div class="tile tile--bottom"><div class=tile__body><div class="block block__inner--small-bottom"><h1>How to Get My Money Back from a Scam?</h1><p>If you can get your money back depends on three things: <ul><li><strong>Speed</strong>: The faster you act, the better. Scammers will try to slow you down.<li><strong>Payment method used</strong>: If you paid with a credit card or PayPal, you have a better chance to get your money back. <li><strong>Perseverance</strong>: Getting your money back takes time. Keep at it!</ul><p>If you paid via Wire Transfer, Bank, or Cryptocurrency, chances of getting your money back are unfortunately very small.<h2>What are Your Rights?</h2><p>In most countries, you have the right to return a product within 7 (most Asian countries) or 14 days (in Europe). For services (software, movies) and certain goods (food, lingerie, etc.) different rules may apply. <p>In nearly every country <strong>you are legally protected from being scammed</strong>. Do not feel ashamed, it happens to nearly everybody at least once. As a consumer, <strong>your national laws apply</strong>, <strong>even</strong> if you bought from a company <strong>abroad</strong>. <h2>Step 1: Build up your Case </h2><p>You first have to file a complaint with the online store or service provider. <p>Make sure you keep <strong>a copy of all transactions and correspondence</strong> (invoices, emails, WhatsApp, Facebook messages, etc.). <p>Only if they do not <strong>reply</strong> at all <strong>within 3 working days</strong> or you are (nearly) certain you got scammed can you take the next step. <p><strong>Clear signs of scams</strong> are:<ul><li>The <strong>website</strong> is <strong>no longer active</strong> or redirects to another website.<li>You <strong>cannot withdraw</strong> your money or they want you to pay more to get your money back.<li>A <strong>delivery company</strong> is asking you to pay an <strong>additional fee</strong> (the Merchant should have charged you the full fee).</ul><p>In these cases, do not wait and go to step 2 immediately. <h2>Step 2: File a Complaint </h2><p>Make sure you file a complaint as soon as possible (time matters!) to get your money back with the right company or points of contact.<p>If you paid:<ul><li>With <strong>credit/debit</strong> card contact your card comook wel Vermogens-, Schuld- of Fondsherstelbedrijven genoemd, zijn helaas vaak zelf oplichters pany. <strong><a href=scam-reports/tips-support/2989/i-paid-the-scammer-using-a-credit-or-debit-card>More tips</a>. </strong><li>With <strong>PayPal</strong> contact PayPal. <strong><a href=scam-reports/tips-support/2988/i-paid-the-scammer-using-paypal>More tips</a>. </strong><li>Via a <strong>marketplace</strong> (eBay, Amazon, AliExpress) contact the platform. <strong><a href=scam-reports/scam-trends/2859/marketplace-platform-scams>More tips</a>.</strong><li>Via <strong>wire/bank transfer</strong> contact your bank and your country police. <strong><a href=scam-reports/tips-support/2990/i-paid-the-scammer-using-bank-transfer-wire>More tips</a>. </strong><li>If you <strong>paid with cryptocurrency</strong>, contact your crypto exchange and your country police. <strong><a href=scam-reports/tips-support/2991/i-paid-the-scammer-using-bitcoin-cryptocurrency>More tips</a></strong>.</ul></div><div class="block block__inner--small-bottom"><h2>Do NOT work with Money Recovery Services </h2><p>We <strong>DO NOT recommend</strong> working with <strong>Money Recover Services</strong>. These organizations, also called <a href=articles/can-cryptocurrency-be-recovered-from-scammers target=_blank rel=noopener><strong>Asset, Debts or Fund Recovery companies are often scams themselves</strong></a> or dubious at best:<ul><li>They give you the impression that it is easy to get your money back. It is not.<li>If you paid with a credit or debit card or PayPal it is usually easy and you do not need them.<li>If you paid with cryptocurrency or bank transfer it is nearly impossible to get your money back, especially if you paid more than a few days ago.<li>All paperwork still has to be done by you. Their added value is often limited.<li>In some cases, financial service providers do not want to work with them, making it even harder to get your money back.</ul><p>We interviewed several Money Recovery Services. Their <strong>success rate is far less than 1%</strong> (but you still pay them). </div><div class="block block__inner--small-bottom"><h2>Recommended Crypto Investigators</h2><p>There are many scam investigators that can help you trace your money trail if you have been scammed. Below is a list of our recommendations:<h5>Crypto Helpline (USA & India)</h5><p>Website: <strong><a href=https://crypto-helpline.com/>https://crypto-helpline.com/</a> </strong><p>LinkedIn: <strong><a href=https://www.linkedin.com/in/nirmalshah1026/>https://www.linkedin.com/in/nirmalshah1026/</a> </strong><p>Crypto Helpline is a fraud investigation agency that collaborates with law enforcement and legal professionals with end-to-end crypto investigations, from tracking funds to tailored workshops for law enforcement. Though based in the USA & India, they have worked on over 200 crypto fraud cases globally.<h5><strong>Cybertrace </strong>(Australia)</h5><p>Website: <strong><a href=https://www.cybertrace.com.au/>https://www.cybertrace.com.au/</a></strong><p>LinkedIn: <a href=https://www.linkedin.com/company/cybertrace-skip-tracing/><strong>https://www.linkedin.com/company/cybertrace-skip-tracing/</strong></a> <p>Cybertrace is an Australian investigative service with a focus on cyber and cypto fraud tracing. Since 2015, they have worked with law enforcement globally to conduct investigations and combat crypto scams.<h5><strong>Crystal Blockchain </strong>(Global)</h5><p>Website: <strong><a href=https://crystalblockchain.com/>https://crystalblockchain.com/</a></strong> <p>LinkedIn: <a href=https://www.linkedin.com/company/crystal-blockchain-analytics/><strong>https://www.linkedin.com/company/crystal-blockchain-analytics/</strong></a> <p>Crystal Blockchain has a team of blockchain forensics experts that can unravel complex transactions, link pseudonymous blockchain transactions to real-world entities, and provide expert witness testimony and evidential statements related to blockchain analysis for use in criminal and civil legal cases.</div></div></div></div><div class="col-12 col-tablet-4"><div class=row><div class=col><h2 class=mb-25>Help & Info</h2></div></div><div class="block block__inner--small-bottom"><div class="tile h-100"><div class="row h-100 flex-column"><div class=col><div class=tile__body><a href=https://www.scamadviser.com/articles/scam-alerts class="tile-icons__item list-link"><span><i class="fa fa-exclamation-triangle color--red fa-lg"></i></span>Scam Alerts</a> <a href=https://www.scamadviser.com/articles/scam-trends class="tile-icons__item list-link"><span><i class="fa fa-tags color--red fa-lg"></i></span>Learn about Scams</a> <a href=https://www.scamadviser.com/articles/reliable-sites class="tile-icons__item list-link"><span><i class="fa fa-check-circle color--red fa-lg"></i></span>Reliable Sites</a> <a href=https://www.scamadviser.com/articles/advice-for-companies class="tile-icons__item list-link"><span><i class="fa fa-comment color--red fa-lg"></i></span>Advice for Companies</a> <a href=https://www.scamadviser.com/articles/research-reports class="tile-icons__item list-link"><span><i class="fa fa-search color--red fa-lg"></i></span>Research & Reports</a> <a href=https://www.scamadviser.com/global-scam-country-guide class="tile-icons__item list-link"><span><i class="fa fa-globe color--red fa-lg"></i></span>Global Scam Country Guide</a></div></div><div class=col-auto><a href=https://www.scamadviser.com/help-info class="btn-solid--red btn--wide btn__link"><div>See all</div></a></div></div></div></div><div class=row><div class=col><h2 class=mb-25>Popular Stories</h2></div></div><div class="block block__inner--small-bottom"><div class="tile h-100"><div class="row h-100 flex-column"><div class=col><div class=tile__body><div class=mb-25><a href=https://www.scamadviser.com/articles/how-to-recognize-a-scam-website class=text-decoration-none><h4 class=mb-0>How to Recognize a Scam Website</h4></a></div><p class=tile__excerpt>As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam. Common Sense: Too Good To Be True When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact. If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website. Check Out the Social Media Links Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu</div></div><div class=col-auto><a href=https://www.scamadviser.com/articles/how-to-recognize-a-scam-website class="btn-solid--red btn--wide btn__link"><div>Read more</div></a></div></div></div></div><div class="block block__inner--small-bottom"><div class="tile h-100"><div class="row h-100 flex-column"><div class=col><div class=tile__body><div class=mb-25><a href=https://www.scamadviser.com/articles/how-do-i-get-money-back-from-a-scammer class=text-decoration-none><h4 class=mb-0>How Do I Get Money Back From a Scammer?</h4></a></div><p class=tile__excerpt>So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!! If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking. If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used. PayPal Debit card/Credit card Bank transfer Wire transfer Google Pay Bitcoin PayPal If you used PayPal, you have a strong chance of getting your money back if you were scammed. On their website, you can file a dispute within 180 calendar days of your purchase. Conditions to file a dispute: The simplest situation is that you ordered from an online store and it has not arrived. In this case this is what PayPal states: "If your order never shows up and the seller can't provide proof of shipment or delivery, you'll get a full refund. It's that simple." The scammer has sent you a completely different item. For example, you ordered a PlayStation 4, but instead received only a Playstation controller. The condition of the item was misrepresented on the product page. This could be the</div></div><div class=col-auto><a href=https://www.scamadviser.com/articles/how-do-i-get-money-back-from-a-scammer class="btn-solid--red btn--wide btn__link"><div>Read more</div></a></div></div></div></div></div></div></div></section><section class=section><div class=container><div><div><div class=newsletter__row><div class=newsletter__content><h4 class=newsletter__title>Subscribe to our weekly newsletter</h4><form class="newsletter-form form--onwhite" action=https://www.scamadviser.com/ajax/newsletter data-after=67bda044df222><input type=hidden name=_token value=XdFpmSl4Bi8rmsShRW1YIaj66EME34GRrueRpbkz autocomplete=off><div class=form__group><label></label><div class=form__control><input data-rule-required=true data-rule-email=true id=email name=email placeholder="Your email..." aria-label="Your email..."><div class=input-addon><button class="btn-solid--red btn--mobile-small"><span class=hidden--phablet>Subscribe</span><span class="visible 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