AI-powered RingCentral Events: Simplified event management from planning to execution

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9.81831 5.58003 8.05583 7.34251L2.05583 13.3425C1.20623 14.1872 0.728516 15.3357 0.728516 16.5338C0.728516 17.7318 1.20623 18.8804 2.05583 19.725C2.90995 20.5564 4.059 21.0149 5.25083 21C6.45316 21.0012 7.60712 20.5266 8.46083 19.68L7.39583 18.615C6.83283 19.1806 6.06765 19.4986 5.26958 19.4986C4.47151 19.4986 3.70634 19.1806 3.14333 18.615Z" fill="#066FAC" /> </svg> </span> <span class="copied">URL copied</span> </span> <div class="copy-input-overlay"></div> <input type="hiden" value="https://www.ringcentral.com/us/en/blog/ringcentral-events/?BMID=ORGSOCIALBLOGURL" tabindex="-1" class="copy-input" id="copy-input"> </div> </div> <div class="hero-date">5 min read</div> </div> </div> <div class="blog-content" id="post-main-content" data-categories="Artificial intelligence (AI),RingCentral products,Virtual events"> <article id="post-55678" class="post-content post-55678 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-ringcentral-updates category-virtual-events"> <p><span style="font-weight: 400;">RingCentral is thrilled to officially announce the global availability of </span><a href="https://www.ringcentral.com/rc-events.html"><b>RingCentral Events</b></a><span style="font-weight: 400;">, our new events solution designed for creating professional-quality looking experiences (in an effortless way), yet highly engaging. This solution goes beyond online hosting to support any event you throw: virtual, hybrid, and even onsite experiences. <a href="https://www.ringcentral.com/whyringcentral/company/pressreleases/ringcentral-introduces-ringcentral-events-for-virtual-onsite-and-hybrid-events.html">Read the full press release here</a>.</span></p> <p><span style="font-weight: 400;">RingCentral Events completes our portfolio for offering delightful, engaging experiences for events. With </span><a href="https://www.ringcentral.com/webinar.html"><span style="font-weight: 400;">RingCentral Webinar</span></a><span style="font-weight: 400;">, webinars made as simple as meetings, which can be used from lead generation, to sales trainings, to town halls. With RingCentral Events, you can effortless craft expert events like sales kickoffs, industry summits, tech conferences, and more.</span></p> <p><span style="font-weight: 400;">RingCentral Events came as a part of our </span><a href="https://www.ringcentral.com/us/en/blog/ringcentral-hopin/amp/"><span style="font-weight: 400;">recent asset acquisition</span></a><span style="font-weight: 400;"> from Hopin: a real trailblazer and well-renowned in the events space. We’re excited to bring a powerful, highly engaging product to our customers!</span></p> <p><iframe sandbox="allow-scripts allow-same-origin allow-presentation" title="RingCentral Events: One event platform, endless potential" width="500" height="281" src="https://www.youtube.com/embed/ZBRVdAsOpCU?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen sandbox="allow-same-origin allow-scripts allow-presentation"></iframe></p> <h2 class="heading h2">What sets RingCentral Events apart</h2> <h3 class="heading h3">1. An affordable pricing model that disrupts the status quo</h3> <p><span style="font-weight: 400;">If you’re in the events game, you know how costly the tech can get. RingCentral Events is here to change that with pricing as low as $750 per license per year—and this tier allows events for up to 100 attendees! From there, we offer tiered pricing based on the number of attendees you expect to welcome. Plus, you can host unlimited events without any overage charges or other surprise nickel-and-diming. No matter the tier you choose, RingCentral Events offers comprehensive event hosting tools for virtual, hybrid, and even onsite hosting.</span></p> <h3 class="heading h3">2. <b>A complete, virtual venue for events of all types & sizes </b></h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55719"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/2.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/2.png" alt="RingCentral Events UI" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">RingCentral Events includes a complete, virtual venue that encompasses everything you’d envision when attending a live conference. You have the flexibility to run single-day, simple events, to running multi-day, multi-track events.</span></p> <p><span style="font-weight: 400;">This includes:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>Reception</b><span style="font-weight: 400;"> – the welcome reception area where you can find the event description and schedule</span></li> <li style="font-weight: 400;" aria-level="1"><b>Stage</b><span style="font-weight: 400;"> – think of this as the main stage, or keynotes where all attendees join and watch</span></li> <li style="font-weight: 400;" aria-level="1"><b>Sessions</b><span style="font-weight: 400;"> – concurrent sessions that can be used for different tracks or topics during the event. Think of this as like when you have to decide between multiple sessions happening at the same time</span></li> <li style="font-weight: 400;" aria-level="1"><b>Network</b><span style="font-weight: 400;"> – find other attendees and establish connections. We also offer a speed networking option to meet random attendees 1:1!</span></li> <li style="font-weight: 400;" aria-level="1"><b>Expo</b><span style="font-weight: 400;"> – sponsors and exhibitors can set up their virtual booths, with resources to promote their brand or products. If the event doesn’t have sponsors, you can even choose to use this as a resource center.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Replay</b><span style="font-weight: 400;"> – where recorded sessions are uploaded for attendees to watch later</span></li> </ul> <p><span style="font-weight: 400;">This entire venue can serve as a comprehensive pre, during, and post-event experience. It’s pre-configured for early access, enabling attendees to set up meetings and get a sneak peek of the agenda. Additionally, it remains available post-event, allowing attendees to continue networking and rewatch recordings.</span></p> <h3 class="heading h3">3. Professional, studio-quality event production</h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55720"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/3.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/3.png" alt="RingCentral Events production" width="1600" height="977"/> </picture> </p> <p><span style="font-weight: 400;">RingCentral Events has a built-in backstage broadcasting studio, allowing you to run professional looking, perfectly crafted events.</span></p> <p><span style="font-weight: 400;">Here, you can choose amongst various video layouts and configurations, add/or remove video streams on the fly, upload pre-recorded video files, and customize your broadcast by adding backgrounds and colors. </span></p> <p><span style="font-weight: 400;">If you don’t want to use the broadcasting studio, you can also choose to stream to the stage via RTMP.</span></p> <h3 class="heading h3">4. Fully customizable setup – branding, registration, ticketing, and more</h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55721"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/4.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/4.png" alt="RingCentral Events customizable branding" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">RingCentral Events provides tools for the seamless, guided setup of any event, including more complex experiences. Customize the look, feel, and accessibility of your events with </span><b>branding, registration, and ticketing</b><span style="font-weight: 400;"> capabilities including:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Fully branded and customizable registration page and emails</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Custom themes and templates to design your event</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Support for 3rd party registration</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Free, paid, or private tickets in 135+ currencies</span></li> </ul> <p><b>Centralize campaign and attendee management </b><span style="font-weight: 400;">and easily create, track, and manage campaign UTM codes in your dashboard to drive registration. Then manage your ticket sales, promos, waitlists, and attendee registrations all from the same dashboard.</span></p> <h3 class="heading h3">5. Engagement tools that bring events to life for any attendee</h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55722"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/5.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/5.png" alt="RingCentral Events engagement tools" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">With RingCentral Events, we want to make events fun & engaging, having attendees wanting to leave feeling inspired and come back for more. Throughout the event platform, organizers can interact with attendees through a variety of means, including </span><b>polls, surveys, Q&A and chat (with emoji reactions)</b><span style="font-weight: 400;">.</span></p> <p><span style="font-weight: 400;">Better yet, we add on to this experience through an additional layer of gamification through our 3rd party integrations. For example:</span></p> <ul> <li style="font-weight: 400;" aria-level="3"><a href="https://apps.hopin.com/apps/kahoot"><span style="font-weight: 400;">Kahoot</span></a><span style="font-weight: 400;"> – to play learning game, run quizzes, and more</span></li> <li style="font-weight: 400;" aria-level="3"><a href="https://apps.hopin.com/org/KJMsjgdbony6vjjEfZYDVwjfL/apps/validar"><span style="font-weight: 400;">vSpace by Validar</span></a><span style="font-weight: 400;"> – gamification through a leaderboard that rewards content consumption, exhibitor engagement, and more.</span></li> <li style="font-weight: 400;" aria-level="3"><a href="https://apps.hopin.com/org/KJMsjgdbony6vjjEfZYDVwjfL/apps/slido"><span style="font-weight: 400;">Slido</span></a><span style="font-weight: 400;"> – for additional live Q&A and polling capabilities</span></li> <li style="font-weight: 400;" aria-level="3"><a href="https://apps.hopin.com/apps/miro"><span style="font-weight: 400;">Miro</span></a><span style="font-weight: 400;"> – adding interactive whiteboards to your events.</span></li> </ul> <h3 class="heading h3">6. <b>40+ app and data integrations for better experiences <em>and </em>event marketing </b></h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55723"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/6.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/6.png" alt="RingCentral Events app integrations" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">With RingCentral Events, the sky’s the limit for infusing events with your own touches. With over 40 events integrations in our </span><a href="https://apps.hopin.com/"><span style="font-weight: 400;">app store</span></a><span style="font-weight: 400;">, you can make just about anything happen for your attendees with ease. </span></p> <p><span style="font-weight: 400;">And it’s not just the attendees who will love the integrations! There are also powerful marketing tools to keep track of customer journeys and communications: Marketo, Hubspot, Mailchimp, Pardot, Active Campaign, Cvent, and more.</span></p> <h3 class="heading h3">7. Tools for hybrid and onsite events, too!</h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55724"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/7.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/7.png" alt="RingCentral Events QR checkin feature" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">RingCentral Events has tools for so much more than simple online events. Our cloud-based features give organizers the flexibility to run virtual, hybrid, and onsite events of any size and complexity. Features to assist with onsite and hybrid events include:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Adding floor plans</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Check-in areas & access control</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Kiosk mode for self check-in</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Badge printing and design capabilities</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Signatures</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Lead retrieval (available as an add-on)</span></li> </ul> <h3 class="heading h3">8. Post-event analytics</h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55725"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/8.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/8.png" alt="RingCentral Events attendee analytics" width="1600" height="900"/> </picture> </p> <p><span style="font-weight: 400;">After the event is over, event organizers get a view of an entire analytics dashboard that includes information on attendance, attendee score (based on surveys), and attendee interaction (such as at expos, chat, etc.)</span></p> <h2 class="heading h3 h2">New AI coming soon: Simplify event management and free up time</h2> <h3 class="heading h2 h3">1. <b>Keep Q&A organized with smart, auto-categorized Q&A</b></h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55739"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/1920x1080-08.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/1920x1080-08.png" alt="AI-powered Q&A for RingCentral Events" width="1920" height="1080"/> </picture> </p> <p>AI will automatically categorize questions, allowing organizers to more easily answer questions in a more thematic manner and keep related questions together. Coming in late 2023.</p> <h3 class="heading h3"><b>2. Craft infinitely creative copy with AI Writer</b></h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55727"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/ai-2.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/ai-2.png" alt="" width="1561" height="1063"/> </picture> </p> <p><span style="font-weight: 400;">Instantly generate engaging content, from snappy titles and descriptions, to email templates and schedules, in seconds. Coming in early 2024.</span></p> <h3 class="heading h3">3. <b>Make social sharing easy with AI-generated clips</b></h3> <p><picture decoding="async" class="aligncenter size-full wp-image-55728"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/ai-3.png.webp"/> <img decoding="async" src="/us/en/blog/wp-content/uploads/2023/11/ai-3.png" alt="" width="1600" height="1021"/> </picture> </p> <p><span style="font-weight: 400;">AI-powered Smart Editor identifies key highlights across your event and produces ready-to share clips that are optimized for social sharing. Coming early 2024.</span></p> <h2 class="heading h2">RingCentral Events: AI-powered experiences for any audience</h2> <p><span style="font-weight: 400;">Whether it’s virtual, hybrid, or onsite events, RingCentral Events is a comprehensive solution that combines affordability, versatility, and professional-quality production. With AI-enhanced features, customizable setups, engaging tools, and seamless integration options, we offer an all-in-one solution that simplifies event management and captivates attendees.</span><span style="font-weight: 400;"><br /> </span><span style="font-weight: 400;"><br /> </span><span style="font-weight: 400;">As we look ahead, we’re excited to bring the power of <a href="https://www.ringcentral.com/us/en/blog/ringsense-by-ringcentral-an-alternative-to-gong-and-teams-co-pilot/">RingCentral’s RingSense</a> AI platform to elevate event marketing and orchestration even further. With RingCentral Events, you have a partner that understands the evolving landscape of events and is committed to helping you deliver memorable and impactful experiences. Learn more about the future of event marketing at <a href="https://www.ringcentral.com/rc-events.html">https://www.ringcentral.com/rc-events.html</a>.</span></p> <p class="hero-date">Originally published Nov 14, 2023, updated Jan 11, 2024</p> </article> <div class="post-content"> <div class="post-cta"> <div class="post-cta-text-wrapper"> <p class="post-cta-title">RingCentral Events: The key to effortless experiences </p> <p class="post-cta-text">Take a guided product tour of RingCentral Events!<br /> <br /> We’ll show you around the entire virtual venue.</p> <div class="post-cta-links-wrapper"> <div class="button-container"> <a href="https://ringcentral.navattic.com/u5s30rb6" class="rc-button" target="_blank" data-dl-name="Take a tour" data-dl-element="button" data-dl-additional-info="single bottom cta" data-no-auto-dl="true" rel="noreferrer noopener">Take a tour</a> </div> </div> </div> <div class="post-cta-image"> <picture class="responsive-img" decoding="async"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/UI-3.jpg.webp"/> <img width="1860" height="1294" src="/us/en/blog/wp-content/uploads/2023/11/UI-3.jpg" alt="" decoding="async"/> </picture> </div> </div> </div> <div class="up-next-section"> <p class="up-next-title">Up next</p> <div class="up-next-wrapper"> <div class="up-next-image rc-zoom-image"> <picture class="wp-post-image" decoding="async"> <source type="image/webp" srcset="/us/en/blog/wp-content/uploads/2023/11/GettyImages-1277771742-scaled.jpg.webp"/> <img width="2048" height="1367" src="/us/en/blog/wp-content/uploads/2023/11/GettyImages-1277771742-scaled.jpg" alt="Shot of a young woman using a laptop and headset while working from home" decoding="async"/> </picture> </div> <div class="up-next-text-wrapper"> <p class="eyebrow"><a href="/us/en/blog/category/artificial-intelligence/" data-dl-element="link" data-dl-additional-info="up next" data-dl-name="Artificial intelligence (AI)">Artificial intelligence (AI), </a><a href="/us/en/blog/category/business-leadership/" data-dl-element="link" data-dl-additional-info="up next" data-dl-name="Business leadership">Business leadership, </a><a href="/us/en/blog/category/customer-experience/" data-dl-element="link" data-dl-additional-info="up next" data-dl-name="CX / Customer experience">CX / Customer experience</a></p> <h3><a href="/us/en/blog/keeping-cx-people-first-in-the-new-era-of-ai/" data-dl-name="Keeping CX people-first in the new era of AI" data-dl-element="link" data-dl-additional-info="up next">Keeping CX people-first in the new era of AI</a></h3> <p class="up-next-text">We all know that AI changes everything – but one thing that doesn’t change is the importance of customer experience and having a customer-first mindset. 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