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li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full,#app .Header__navigation__buttons__mobile .Button--outline{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--full{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons a.Button{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding-left:1.7em;padding-right:1.7em;margin-right:0;margin-left:0}#app .Header__navigation__buttons a.Button--login{margin-left:0 !important}#app .Header__navigation ul.nav{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation ul.nav li{padding:0 1.25em}#app .Header__navigation ul.nav li ul{display:none}#app .Header__navigation ul.nav li ul a::before,#app .Header__navigation ul.nav li ul a::after{display:none !important}#app .Header__navigation ul.nav ul{-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:nowrap row;flex-flow:nowrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start;position:fixed;top:4.5625em;left:0;right:0;z-index:2;margin:auto;padding:2.8125em 0 1.5625em}.admin-bar #app .Header__navigation ul.nav ul{top:6.5em}#app .Header__navigation ul.nav ul.active{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}#app .Header__navigation ul.nav ul::after{content:"";background-color:#fff;background-color:var(--main-nav-submenu-background);position:absolute;top:0;width:100vw;height:100%;-webkit-box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);box-shadow:0 .5em .375em -0.375em rgba(0,0,0,0.08);z-index:-1}#app .Header__navigation ul.nav ul ul{padding:.9375em 0 0;width:calc(100% + 1.875em)}#app .Header__navigation ul.nav ul ul li>a{display:block}#app .Header__navigation ul.nav ul ul li .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75rem;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation ul.nav ul li{padding:0 0 0 1.875em;width:20%}#app .Header__mobile__hamburger{display:none}.admin-bar #app .Header{top:2em}.admin-bar #app .Header__navigation{top:unset}}@media(min-width:1024px) and (hover:hover){#app .Header__navigation ul.nav li:hover ul{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center}}@media(min-width:1180px){.Header__flags{margin-left:1.875em;border-left:.0625em solid #000}.Header__flags--mainmenu{right:2.5em}body.login #app{height:100vh}#app .LoginBlock .wrapper{height:29.5em}#app .Header__navigation .Header__flags__mobile{display:none}#app .Header__navigation 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Verbeter klantenbinding met LiveAgent: snel, betrouwbaar, zonder installatie- of annuleringskosten." hreflang="nl-NL" onover-preload="1">Live chat<div class="menu-item-description">Snelste live chat op de markt</div></a></li> </ul> </li> <li id="menu-item-165420" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165420"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-774709" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-774709"><svg class="icon icon-thumbsup"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#thumbsup"></use></svg><a href="https://www.live-agent.nl/klantenservice-sociale-media/" title="Organiseer al uw sociale media klantenservice op één plek met LiveAgent. Geen installatiekosten, 24/7 support en 14 dagen gratis proef." hreflang="nl-NL" onover-preload="1">Sociale media<div class="menu-item-description">Beantwoord uw volgers rechtstreeks vanuit LiveAgent</div></a></li> <li id="menu-item-695174" class="icn-phone menu-item menu-item-type-post_type menu-item-object-page menu-item-695174"><svg class="icon icon-phone"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#phone"></use></svg><a href="https://www.live-agent.nl/callcenter-software/" title="Ontdek de beste callcentersoftware voor 2024! Geen installatiekosten, 24/7 support en een gratis proefperiode van 30 dagen. Probeer nu LiveAgent!" hreflang="nl-NL" onover-preload="1">Callcenter<div class="menu-item-description">Ingebouwde callcentersoftware</div></a></li> <li id="menu-item-774424" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-774424"><svg class="icon icon-lightbulb"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#lightbulb"></use></svg><a href="https://www.live-agent.nl/liveagent-kennisbank-software/" title="Verbeter klantenservice met LiveAgent's kennisbanksoftware! Maak selfservice-portalen, FAQ's en handleidingen. Probeer gratis!"" hreflang="nl-NL" onover-preload="1">Kennisbank<div class="menu-item-description">Zorg voor selfservicie-opties</div></a></li> </ul> </li> <li id="menu-item-165421" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165421"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">Gebruik voor</a> <ul class="sub-menu"> <li id="menu-item-165404" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-165404"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-business-solutions"></use></svg><a href="https://www.live-agent.nl/ondernemingen/" title='LiveAgent: schaalbare, aanpasbare helpdesksoftware voor elk bedrijf. Verhoog omzet, klanttevredenheid en loyaliteit. Probeer 30 dagen gratis!"' hreflang="nl-NL" onover-preload="1">Bedrijfsoplossingen<div class="menu-item-description">Verschillende bedrijven, verschillende oplossingen</div></a></li> <li id="menu-item-165409" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-165409"><svg class="icon icon-shop"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#shop"></use></svg><a href="https://www.live-agent.nl/sector/" title='LiveAgent: Flexibele helpdesksoftware voor elke sector. Verbeter klantenservice, verlaag ticketvolume en start 30 dagen gratis!"' hreflang="nl-NL" onover-preload="1">Sectoroplossingen<div class="menu-item-description">LiveAgent aanpassen aan uw sector</div></a></li> <li id="menu-item-751083" class="icn-menu-use-cases menu-item menu-item-type-custom menu-item-object-custom menu-item-751083"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-use-cases"></use></svg><a href="https://www.live-agent.nl/succesverhalen/" title="Ontdek succesverhalen van bedrijven die LiveAgent gebruiken om klanttevredenheid, omzet en loyaliteit te verhogen. Start gratis proef!" hreflang="nl-NL" onover-preload="1">Gebruiksvoorbeelden<div class="menu-item-description">Één product, meerdere use case-scenario’s</div></a></li> </ul> </li> <li id="menu-item-165441" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165441"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">Integraties</a> <ul class="sub-menu"> <li id="menu-item-952990" class="icon-header-menu icon-header-menu-whatsapp menu-item menu-item-type-custom menu-item-object-custom menu-item-952990"><a href="https://www.live-agent.nl/integraties/whatsapp/" title="Integreer WhatsApp met LiveAgent voor efficiënte klantenservice. Beheer berichten als tickets, verbeter workflows en klanttevredenheid. Probeer gratis!" hreflang="nl-NL" onover-preload="1">WhatsApp</a></li> <li id="menu-item-165442" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-165442"><a href="https://www.live-agent.nl/integraties/wordpress/" title="Integreer LiveAgent met WordPress en voeg een live chatknop toe aan uw site. Verhoog klanttevredenheid en bied realtime ondersteuning!" hreflang="nl-NL" onover-preload="1">WordPress</a></li> <li id="menu-item-165446" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-165446"><a href="https://www.live-agent.nl/integraties/prestashop/" title="Integreer de gratis Prestashop e-commerce met LiveAgent's live chatwidget. Bied snelle klantenservice en verbeter klanttevredenheid!" hreflang="nl-NL" onover-preload="1">Prestashop</a></li> <li id="menu-item-165448" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-165448"><a href="https://www.live-agent.nl/integraties/magento/" title="Verbeter uw e-commerce-ervaring met de Magento 2-integratie van LiveAgent. Ontvang automatisch klantinformatie en bestellingen direct in uw tickets-interface zonder handmatig bij te houden. Probeer het gratis en stroomlijn uw klantinteractie vandaag nog!" hreflang="nl-NL" onover-preload="1">Magento</a></li> <li id="menu-item-165451" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-165451"><a href="https://www.live-agent.nl/integraties/shopify/" title="Boost klanttevredenheid & conversies met Shopify-integratie in LiveAgent. Voeg live chat toe aan je webshop voor snelle en efficiënte support!" hreflang="nl-NL" onover-preload="1">Shopify</a></li> <li id="menu-item-165452" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-165452"><a href="https://www.live-agent.nl/integraties/mailchimp/" title="Integreer Mailchimp met LiveAgent voor eenvoudig contactbeheer en efficiënte klantenservice. Beheer abonnementen direct vanuit uw ticketsysteem!" hreflang="nl-NL" onover-preload="1">MailChimp</a></li> <li id="menu-item-165453" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-165453"><a href="https://www.live-agent.nl/integraties/pipedrive/" title="Integreer PipeDrive met LiveAgent voor naadloze klantenservice, geautomatiseerde workflows en volledig inzicht in leads en deals. Probeer gratis!" hreflang="nl-NL" onover-preload="1">Pipedrive</a></li> <li id="menu-item-165456" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-165456"><a href="https://www.live-agent.nl/integraties/slack/" title="Integreer Slack met LiveAgent voor realtime meldingen, aangepaste notificaties en verbeterde samenwerking. Beheer tickets direct in Slack!" hreflang="nl-NL" onover-preload="1">Slack</a></li> <li id="menu-item-165457" class="button-more-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-165457"><a href="/integraties/" title="Maximaliseer klantentevredenheid met LiveAgent-integraties! Ontdek plug-ins en apps om uw workflows te verbeteren. Probeer gratis!" hreflang="nl-NL" onover-preload="1">Meer integraties</a></li> </ul> </li> </ul> </li> <li id="menu-item-165458" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165458"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">Bronnen</a> <ul class="sub-menu"> <li id="menu-item-165459" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165459"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">Leren</a> <ul class="sub-menu"> <li id="menu-item-165460" class="icn-graduation menu-item menu-item-type-custom menu-item-object-custom menu-item-165460"><svg class="icon icon-graduation"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#graduation"></use></svg><a href="/academie/" title='Ontdek alles over klantenservice in de LiveAgent Academie: tips, theorieën, en strategieën om klanttevredenheid en loyaliteit te verbeteren!"' hreflang="nl-NL" onover-preload="1">Academie<div class="menu-item-description">Word een klantenservice-expert</div></a></li> <li id="menu-item-165463" class="icn-menu-templates menu-item menu-item-type-custom menu-item-object-custom menu-item-165463"><svg class="icon icon-menu-templates"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-templates"></use></svg><a href="/email-sjablonen/" title="Ontdek gratis en effectieve emailsjablonen bij LiveAgent! Verbeter klantinteracties, bespaar tijd en optimaliseer uw workflow. Probeer nu!" hreflang="nl-NL" onover-preload="1">Sjablonen<div class="menu-item-description">Aanpasbare sjablonen voor elke gelegenheid</div></a></li> <li id="menu-item-751086" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-751086"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-checklists"></use></svg><a href="/checklists/" title="Ontdek uitgebreide checklijsten voor elk zakelijk doel! Optimaliseer workflows, verbeter klantenservice en verhoog efficiëntie. Bezoek nu!" hreflang="nl-NL" onover-preload="1">Checklists<div class="menu-item-description">Hoe u met uw proces omgaat</div></a></li> </ul> </li> <li id="menu-item-165464" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165464"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165465" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-165465"><svg class="icon icon-pencil"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#pencil"></use></svg><a href="/blog/" title="Discover expert tips and tricks for enhancing customer satisfaction and productivity with LiveAgent's blog. Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1">Blog<div class="menu-item-description">Nieuws over klantenservice & LiveAgent</div></a></li> <li id="menu-item-165466" class="icn-menu-glossary menu-item menu-item-type-custom menu-item-object-custom menu-item-165466"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-glossary"></use></svg><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1">Woordenlijst<div class="menu-item-description">Leer de terminologie van de klantenservice</div></a></li> <li id="menu-item-751087" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-751087"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Ondersteuningsportal<div class="menu-item-description">Instructieartikelen en handleidingen</div></a></li> </ul> </li> <li id="menu-item-165469" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165469"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">sub</a> <ul class="sub-menu"> <li id="menu-item-165394" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-165394"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-typing-test"></use></svg><a href="https://www.live-agent.nl/typetest/" title="Verbeter je typesnelheid met LiveAgent's typetest! Perfect voor snelle klantenservice en hogere klanttevredenheid. Probeer gratis!" hreflang="nl-NL" onover-preload="1">Typetest<div class="menu-item-description">Verbeter uw typsnelheid</div></a></li> <li id="menu-item-952996" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-952996"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#menu-reviews"></use></svg><a href="https://www.live-agent.nl/reviews/" title="Lees uitgebreide reviews van klantenservice-, CRM-, live chat- en andere software. Vergelijk functies, prijzen en prestaties om de beste keuze te maken!" hreflang="nl-NL" onover-preload="1">Recensies<div class="menu-item-description">Bekijk de recensies van softwarefuncties</div></a></li> </ul> </li> <li id="menu-item-165470" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-165470"><a href="#" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL">Bedrijf</a> <ul class="sub-menu"> <li id="menu-item-339741" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-339741"><svg class="icon icon-heart"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#heart"></use></svg><a href="https://www.live-agent.nl/over-ons/over-liveagent/" title="Ontdek hoe LiveAgent sinds 2004 bedrijven wereldwijd helpt met innovatieve helpdesksoftware voor uitstekende klantenservice!" hreflang="nl-NL" onover-preload="1">Over ons<div class="menu-item-description">Ontdek het team achter het product</div></a></li> <li id="menu-item-165405" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-165405"><svg class="icon icon-trophy"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#trophy"></use></svg><a href="https://www.live-agent.nl/onderscheidingen/" title="Ontdek de onderscheidingen en certificaten van LiveAgent! Erkend als leider in helpdesksoftware met topbeoordelingen. Start gratis proef!" hreflang="nl-NL" onover-preload="1">Onderscheidingen<div class="menu-item-description">Onze prijzen en prestaties</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-165475" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-165475"><a href="/functies/" title="Ontdek alle krachtige functies van LiveAgent helpdesksoftware: ticketsysteem, live chat, automatisering en meer. Verbeter uw klantenservice!" hreflang="nl-NL" onover-preload="1">Functies</a></li> <li id="menu-item-803034" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803034"><a href="/prijzen/" title='Ontdek betaalbare LiveAgent-abonnementen vanaf €15/maand. Perfect voor teams van elke grootte. Probeer gratis en verbeter uw klantenservice!"' hreflang="nl-NL" onover-preload="1">Prijzen</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/proef/" class="Button Button--outline" title="Meld je aan voor een 14-daagse gratis proef van LiveAgent en ontdek de ultieme klantenservice-oplossing. Geen creditcard nodig!" hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--full" title="Plan een demo en ontdek hoe LiveAgent uw klanttevredenheid verhoogt en omzet stimuleert. Ervaar de software in een persoonlijke rondleiding!" hreflang="nl-NL" onover-preload="1"> <span>Demo</span> </a> <a href="/proef/" class="Button Button--outline" title="Meld je aan voor een 14-daagse gratis proef van LiveAgent en ontdek de ultieme klantenservice-oplossing. Geen creditcard nodig!" hreflang="nl-NL" onover-preload="1"> <span>Gratis proefperiode</span> </a> <a href="/login/" class="Button Button--login" title="Log in op uw LiveAgent account en profiteer van krachtige klantenservice tools die communicatie verbeteren en verkoop verhogen. Heeft u nog geen account? Start een gratis proefperiode zonder verplichtingen! Bezoek onze site voor meer informatie over onze alles-in-één oplossingen en reviews." hreflang="nl-NL" onover-preload="1"> <span>Inloggen</span> <span class="tooltip">Inloggen</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-nl" lang="nl"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azië</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Midden-Oosten</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">America</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/shabloni/call-center/" title="Открийте полезни шаблони и съвети за кол център в LiveAgent! Подобрете обслужването с ефективни фрази и професионален етикет." hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/sablony/call-centrum/" title="Vylepšete zákaznickou komunikaci s šablonami pro call centra od LiveAgent. Zkuste zdarma a zefektivněte vaše hovory!" hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="Alt-i-en helpdesk-software: 24/7 support, ingen kreditkortkrav, og 30 dages gratis prøve. Forbedr kundeservice med LiveAgent i dag!" hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/email-vorlagen/call-center/" title="Entdecken Sie Callcenter-Vorlagen für effektiven Telefon-Support und erfolgreiche Kundenbeziehungen. Nutzen Sie unsere Tipps und Phrasen!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/mallid/konekeskus/" title="Kõnekeskuse mallid LiveAgentis aitavad agentidel tõhusalt suhelda klientidega, pakkudes etiketinõuandeid ja kasulikke suhtlusmalle." hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/plantillas-correo-electronico/centro-de-llamadas/" title="Descubre nuestras plantillas de centro de llamadas en LiveAgent, diseñadas para mejorar la comunicación con los clientes y fortalecer tu marca. Aprende a iniciar y finalizar llamadas correctamente, manejar clientes difíciles y más. ¡Eleva tu servicio al cliente con consejos y guías de etiqueta efectivas!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/modeles-email/centre-d-appels/" title="Découvrez des modèles efficaces et conseils pratiques pour améliorer la communication et l'expérience client dans votre centre d'appels !" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/protipa/tilefoniko-kentro/" title="Βελτιώστε την εμπειρία πελατών με πρότυπα και συμβουλές τηλεφωνικής υποστήριξης. Δοκιμάστε το LiveAgent δωρεάν για 30 ημέρες!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <a class="Header__flags--item-link" href="https://www.liveagent.hr/predlosci/pozivni-centar/" title="Poboljšajte korisničko iskustvo uz besplatne predloške za pozivni centar. Preuzmite uvodne fraze, rješavanje prigovora i više s LiveAgent!" hreflang="hr" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </a> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/template-email/call-center/" title="Modelli di call center con frasi utili per gestire clienti arrabbiati e migliorare l'esperienza cliente. Scopri di più!" hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/" title='Uzlabojiet klientu apkalpošanu ar LiveAgent – viss vienā programmatūra ar 24/7 atbalstu, bezmaksas izmēģinājumu un bez kredītkartes!"' hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/sablonai/skambuciu-centras/" title='LiveAgent skambučių centro šablonai padeda gerinti klientų aptarnavimą, laikytis etiketo ir kurti stiprius ryšius su klientais."' hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/email-sablonok/call-center/" title="Fedezze fel hatékony call center sablonjainkat ügyfélszolgálatának javítására. Üdvözlő szövegek, tárcsázó sablonok és több!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </span> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="Alt-i-ett helpdesk-programvare fra LiveAgent: 24/7 kundeservice, 30 dagers gratis prøveperiode, ingen kredittkort kreves. Kom i gang nå!" hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title='Wypróbuj LiveAgent – kompleksowe oprogramowanie do obsługi klienta! 30 dni za darmo, bez karty kredytowej, wsparcie 24/7. Sprawdź teraz!"' hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/sabloane/call-center/" title="Descoperiți șabloane utile pentru call center de la LiveAgent, incluzând fraze de început și încheiere, gestionarea apelanților furioși și transferuri de apel. Îmbunătățiți interacțiunile cu clienții și asigurați comunicări eficiente prin sfaturi și exemple de etichetă. Vizitați pagina pentru resurse gratuite și creați un cont fără obligații." hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/shablony-elektronnoj-pochty/koll-centr/" title="Откройте для себя эффективные шаблоны для колл-центра, включая скрипты и фразы для начала и завершения разговора, а также работы с рассерженными клиентами. Обеспечьте лучший клиентский опыт и улучшите взаимодействие по телефону." hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title='LiveAgent: Viackanálový softvér zákazníckej podpory s live chatom, AI, 24/7 podporou a 30-dňovou skúšobnou verziou zdarma. Začnite teraz!"' hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/predloge/klicni-center/" title="Discover effective call center templates and tips to enhance customer support interactions. Learn about proper etiquette, handling difficult callers, call transfers, and more. Visit LiveAgent to elevate your call center performance today!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azië</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dianzi-youjian-muban/hujiao-zhongxin/" title="提升客户满意度与品牌认知！访问LiveAgent网页，获取专业呼叫中心模板和礼仪建议，帮助代理们优化开场白、询问信息、转接等沟通技巧。立即提高与客户的日常沟通体验！" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/template/call-center/" title="Enhance communication between agents and customers with our call center templates. Improve customer perception of your brand through effective call handling, including on-hold, call transfers, and managing unhappy callers. Discover best practices in call center etiquette to boost overall customer experience. Try it free with no obligation!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/mau-template/tong-dai-trung-tam-cuoc-goi/" title="Khám phá mẫu kịch bản tổng đài chuyên nghiệp từ LiveAgent, cải thiện dịch vụ khách hàng với các mẫu chào đón, xử lý khiếu nại, kết thúc cuộc gọi!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Midden-Oosten</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="برنامج LiveAgent: قدّم خدمة عملاء متميزة عبر قنوات متعددة ودردشة مباشرة لزيادة الإيرادات. جربه 30 يومًا مجانًا الآن!" hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">America</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/templates/call-center/" title="Enhance your call center's efficiency and customer satisfaction with our comprehensive templates. From greeting callers to handling angry customers, these templates provide practical phrases and etiquette tips to improve communication and build strong customer relationships. Explore our free, easy-to-use resources and elevate your customer service game today!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/modelos-de-e-mail/modelos-de-call-center/" title='Descubra dicas de etiqueta e frases úteis de call center para melhorar o atendimento ao cliente e fortalecer a imagem da sua marca."' hreflang="pt-br" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pt-br" alt="pt-br" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/flags/br.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="27"> Português </a> </li> </ul> </div> </div> </div> </li> </ul> </div> </div> </div> </div>  </div> </div> </header> <div class="AppContainer" data-copied="Gekopieerd!"> <div class="Post Post--sidebar-right" itemscope itemtype="http://schema.org/Guide"> <meta itemprop="url" content="https://www.live-agent.nl/email-sjablonen/callcenter/"> <span itemprop="publisher" itemscope itemtype="http://schema.org/Organization"><meta itemprop="name" content="LiveAgent"></span> <style id="compactheader-css" type="text/css">.compact-header{padding-top:1em;padding-bottom:1em;background-color:#f9f9fa}.compact-header ~ 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#fa9531}.SortingMenu__desc{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center}.SortingMenu__desc::before{width:1em;height:1em;content:"";display:block;margin-right:.5em;background:url(/app/themes/liveagent/assets/images/icon-sorting.svg) center center no-repeat;background-size:contain;-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}@media(hover:hover){.SortingMenu__title.active:hover::before{-webkit-filter:grayscale(100%) brightness(0);filter:grayscale(100%) brightness(0)}}</style> <div class="compact-header__placeholder"> <div class="compact-header compact-header--lvl-2 urlslab-skip-lazy"> <div class="compact-header__wrapper wrapper"> <div class="compact-header__left">  <div class="breadcrumbs"><div class="breadcrumbs-inner"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemscope itemtype="https://schema.org/WebPage" itemprop="item" itemid="https://www.live-agent.nl/email-sjablonen/" href="https://www.live-agent.nl/email-sjablonen/" title="Ontdek gratis en effectieve emailsjablonen bij LiveAgent! Verbeter klantinteracties, bespaar tijd en optimaliseer uw workflow. Probeer nu!" hreflang="nl-NL" onover-preload="1"><span itemprop="name">Email sjablonen</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Callcentersjablonen</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-callcentersjablonen">Callcentersjablonen</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Callcentersjablonen bieden etiquettetips en voorbeeldzinnen voor klantinteracties, om de ervaring en merkperceptie te verbeteren. Gebruik ze om gesprekken effectief te starten en beëindigen, bellers in de wacht te zetten, door te verbinden of met ontevreden klanten om te gaan.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Categorieën:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.live-agent.nl/email-sjablonen/#callcenter" title="Callcenter" hreflang="nl-NL" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#tag-solid"></use> </svg> Callcenter </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Technologieën:</div> <ul class="compact-header__tags-list"> <li> <a href="/helpdesksoftware/" title="Helpdesk software" hreflang="nl-NL" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#tag-solid"></use> </svg> Helpdesk software </a> </li> <li> <a href="/ticketsoftware/" title="Ticketsoftware" hreflang="nl-NL" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#tag-solid"></use> </svg> Ticketsoftware </a> </li> <li> <a href="/callcenter-software/" title="Callcenter software" hreflang="nl-NL" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#tag-solid"></use> </svg> Callcenter software </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-basic-call-center-etiquette-tips" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Basistips voor callcenteretiquette</span></a><a href="#h-call-center-template-opening-phrases" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – openingszinnen</span></a><a href="#h-call-center-template-asking-for-more-information" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – Vraag om meer informatie</span></a><a href="#h-call-center-template-putting-a-caller-on-hold" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – Een beller in de wacht zetten</span></a><a href="#h-call-center-template-transferring-a-call" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – Een oproep doorverbinden</span></a><a href="#h-call-center-template-handling-angry-callers" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – Omgaan met boze bellers</span></a><a href="#h-call-center-template-closing-phrases" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Verbeter de klantenervaring met onze callcentersjablonen en etiquettetips. Ontdek voorbeeldsjablonen voor diverse klantensituaties en leer effectieve communicatievaardigheden om uw merkperceptie te versterken. Bezoek nu voor gratis hulpmiddelen en advies!" hreflang="nl-NL"><span class="FilterMenu__item-title js-toc__item-title">Callcentersjabloon – Afsluitende zinnen</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.live-agent.nl/app/themes/liveagent/assets/images/templates-category_call-center.jpg?ver=1.25.72"> <picture><img fetchpriority="high" src="https://www.live-agent.nl/app/themes/liveagent/assets/images/templates-category_call-center.jpg?ver=1.25.72" alt="Callcentersjablonen" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2020/07/new-Call-Center-Templates-.svg"> <img fetchpriority="high" src="https://www.live-agent.nl/wp/urlslab-download/70b90f73b07a9709f02f4ee59b88aeca/new-Call-Center-Templates-.svg" alt="Sjablonen" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords Trial"> <div class="Signup__sidebar__title">Nu gratis proberen</div> <div class="Signup__sidebar__subtitle">30 days free trial</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="Trial"> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Volledige naam" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="Email" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Bedrijfsnaam" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Kies een naam voor uw LiveAgent subdomein. 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<p>Ondanks de snelle opkomst van digitale communicatiekanalen, blijft <a href="https://www.live-agent.nl/callcenter-software/" title="Ontdek de beste callcentersoftware voor 2024! Geen installatiekosten, 24/7 support en een gratis proefperiode van 30 dagen. Probeer nu LiveAgent!" hreflang="nl-NL" onover-preload="1">telefonische ondersteuning</a> nog steeds een van de meest geprefereerde opties voor consumenten om merken te bereiken. In feite zijn <strong>telefoons nog steeds goed voor 68% van alle ondersteuningsinteracties</strong>. Dat gezegd hebbende, de taal die callcentermedewerkers gebruiken bij interactie met klanten, heeft een enorme impact op de emoties van klanten, de algehele ervaring van de interactie en de klantenperceptie van uw merk. Hieronder vindt u enkele etiquettetips, samen met <a href="https://www.live-agent.nl/callcenter-software/" title="Ontdek de beste callcentersoftware voor 2024! Geen installatiekosten, 24/7 support en een gratis proefperiode van 30 dagen. Probeer nu LiveAgent!" hreflang="nl-NL" onover-preload="1">callcenter</a>-sjablonen die ondersteuningsmedewerkers kunnen gebruiken om een gesprek op de juiste manier te beginnen en te beëindigen, in de wacht te zetten, gesprekken van klanten door te schakelen of een deal te sluiten. met ontevreden bellers.</p> <div class="youtube_urlslab_loader" data-ytid="SyvXUDe3g6A" width="560" height="315"><div class="youtube_urlslab_loader--inn"><div class="youtube_urlslab_loader--wrapper"><strong class="youtube_urlslab_loader--title">Call Center Software Demo LiveAgent | Live Agent</strong><strong class="youtube_urlslab_loader--duration">P0Y0M0DT0H0M279S</strong><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/0700e0f8649f0e20f7e152fd1fb40949/hqdefault.jpg.webp" urlslab-lazy="yes" type="image/webp"></source><img class="youtube_urlslab_loader--img" data-src="https://www.live-agent.nl/wp/urlslab-download/ccf6c7072e32363b8fcf8a65a924e778/hqdefault.jpg" alt="Youtube video: Call Center Software Demo LiveAgent" urlslab-lazy="yes" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-id="31"></picture></div><div class="youtube_urlslab_loader--bottom"><strong>Live Agent</strong><time datetime="2024-10-14T06:14:31+00:00">October 14, 2024</time></div></div><div itemscope="" itemtype="https://schema.org/VideoObject" itemprop="video"><meta itemprop="name" content="Call Center Software Demo LiveAgent"><meta itemprop="description" content="LiveAgent's call center software enables users to create virtual, browser-based, inbound, and outbound call center. As a part of the solution, users can create complex IVR trees and request callbacks. All calls are recorded and stored inside tickets so you can playback each conversation at a later time. Users can connect an unlimited amount of phone numbers and devices with LiveAgent. There are no extra per-minute charges. LiveAgent's call center solution is the ideal tool for remote teams of all sizes. The software fosters collaboration in teams and supports internal calls as well as internal chats. Quick Help Desk Software Video: https://youtu.be/8BGETbM52io Try LiveAgent today. Our free 14-day trial requires no credit card input. https://www.liveagent.com/trial/ Follow us on social media: Instagram: https://www.instagram.com/liveagent/ Facebook: https://www.facebook.com/LiveAgent/ Twitter: https://twitter.com/LiveAgent LinkedIn: https://www.linkedin.com/company/liveagent"><link itemprop="thumbnailUrl" content="https://i.ytimg.com/vi/SyvXUDe3g6A/sddefault.jpg"><link itemprop="contentUrl" content="https://www.youtube.com/watch?v=SyvXUDe3g6A"><link itemprop="embedUrl" content="https://www.youtube.com/embed/SyvXUDe3g6A"><meta itemprop="duration" content="P0Y0M0DT0H0M279S"><meta itemprop="uploadDate" content="2024-10-14T06:14:31+00:00"></div></div> <h2 class="wp-block-heading" id="h-basic-call-center-etiquette-tips">Basistips voor callcenteretiquette</h2> <p>Of u nu een <a href="https://www.liveagent.com/customer-support-glossary/cold-calling/" title="Discover the ins and outs of cold calling, a traditional marketing strategy for generating leads. Learn essential tips, legal regulations, and best practices to enhance your cold calling success. Explore how call center software can optimize your efforts, and find out the ideal times to reach prospects. Whether you're a startup or a seasoned business, unlock the potential of cold calling to boost your sales. Visit now to master the art of cold calling and elevate your business strategy!" hreflang="en-US" onover-preload="1">cold call</a> voert of een telefonische klantenservice beantwoordt, er zijn altijd regels die u moet volgen. Deze eenvoudige goede etiquettepraktijken zullen uw callcenter professioneler laten lijken en, wat nog belangrijker is, ze zullen een betere algmene klantenervaring creëren.</p> <ul class="wp-block-list"> <li>When greeting a caller, make sure to introduce yourself and the company;</li> <li>Apply active listening techniques to get a better understanding of the caller’s needs and ensure more efficient communication;</li> <li>Maintain a professional tone throughout the entire conversation even when handling difficult customers;</li> <li>Adapt your communication style to the caller to build greater rapport and trust with them;</li> <li>Avoid negative language and keep the conversation positive by focusing on how you can potentially resolve the caller’s issue.</li> <li>Inform the caller they are being transferred and explain why it’s in their best interest;</li> <li>Ask the caller if it’s okay to put them on hold and thank them for being patient;</li> <li>Go off the script when it’s appropriate to keep the conversation feeling natural and avoid sounding robotic.</li> <li>When ending a call, be sure to thank the caller for having contacted your business and add a courteous call-closing statement.</li> </ul> <figure class="wp-block-image size-large no-borders"><picture><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2c244483a543968f2cf88d9281688778/Mockup-Call-recordings-history.png.webp 967w, https://www.live-agent.nl/wp/urlslab-download/609948d9e83b180e0967fe7d60f35bb8/Mockup-Call-recordings-history-300x206.png.webp 300w, https://www.live-agent.nl/wp/urlslab-download/b04e344058f3d95a24d75fc7ded705a5/Mockup-Call-recordings-history-768x528.png.webp 768w, https://www.live-agent.nl/wp/urlslab-download/c11006d47633043560185835f202c216/Mockup-Call-recordings-history-73x50.png.webp 73w, https://www.live-agent.nl/wp/urlslab-download/272c73a365b19ad14c2656cf83c2539f/Mockup-Call-recordings-history-36x25.png.webp 36w, https://www.live-agent.nl/wp/urlslab-download/cb941cfac229e82be704274582ffb014/Mockup-Call-recordings-history-487x335.png.webp 487w, https://www.live-agent.nl/wp/urlslab-download/f879cf86d5304902d3e03b301961175b/Mockup-Call-recordings-history-582x400.png.webp 582w, https://www.live-agent.nl/wp/urlslab-download/9ec5b911336ade12443c0d1c36afcc56/Mockup-Call-recordings-history-185x127.png.webp 185w, https://www.live-agent.nl/wp/urlslab-download/8c400cb63121d3e89c98b997efaf692e/Mockup-Call-recordings-history-110x76.png.webp 110w, https://www.live-agent.nl/wp/urlslab-download/7e302730b7f5813e7b3c247a07ac0600/Mockup-Call-recordings-history-485x334.png.webp 485w, https://www.live-agent.nl/wp/urlslab-download/fa4bdce62427ced5a9bf4e38b2fea113/Mockup-Call-recordings-history-32x22.png.webp 32w, https://www.live-agent.nl/wp/urlslab-download/0c6adbca65b8cbc7a957c863b96b828b/Mockup-Call-recordings-history-250x172.png.webp 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px" type="image/webp"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/16748456aeba5ecc776a8d3150ecdd60/Mockup-Call-recordings-history.png 967w, https://www.live-agent.nl/wp/urlslab-download/06ae242c66e4c95240a5e617e30e17ac/Mockup-Call-recordings-history-300x206.png 300w, https://www.live-agent.nl/wp/urlslab-download/ca686367c8cb06ac3c2da608ee41e1a6/Mockup-Call-recordings-history-768x528.png 768w, https://www.live-agent.nl/wp/urlslab-download/12c8bd38530b3909b88fda8184263a57/Mockup-Call-recordings-history-73x50.png 73w, https://www.live-agent.nl/wp/urlslab-download/e24ed56504005f2e3cce4154572273f7/Mockup-Call-recordings-history-36x25.png 36w, https://www.live-agent.nl/wp/urlslab-download/649cc879fc8d418e84ad2db0f8531d7e/Mockup-Call-recordings-history-487x335.png 487w, https://www.live-agent.nl/wp/urlslab-download/5cf63b7b53159dec089f206c90e4effd/Mockup-Call-recordings-history-582x400.png 582w, https://www.live-agent.nl/wp/urlslab-download/22f6bc3d3fa8cc5b16b1d47a14b7df9c/Mockup-Call-recordings-history-185x127.png 185w, https://www.live-agent.nl/wp/urlslab-download/018fe9b8303eb6ecdbf8ab83cf484d35/Mockup-Call-recordings-history-110x76.png 110w, https://www.live-agent.nl/wp/urlslab-download/2799a4189dfdb33229261835d5707f7a/Mockup-Call-recordings-history-485x334.png 485w, https://www.live-agent.nl/wp/urlslab-download/25bb4cc8ee9f74bd9ce6349a716ca7a6/Mockup-Call-recordings-history-32x22.png 32w, https://www.live-agent.nl/wp/urlslab-download/cb8eef79f7942c0d01edc6ccc22c6e1a/Mockup-Call-recordings-history-250x172.png 250w" urlslab-lazy="yes" sizes="(max-width: 967px) 100vw, 967px"></source><source data-srcset="https://www.live-agent.nl/wp/urlslab-download/2c244483a543968f2cf88d9281688778/Mockup-Call-recordings-history.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="967" height="665" alt="Oproepopnames - geschiedenis" class="wp-image-201167" data-src="https://www.live-agent.nl/wp/urlslab-download/16748456aeba5ecc776a8d3150ecdd60/Mockup-Call-recordings-history.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></picture></figure> <h2 class="wp-block-heading" id="h-call-center-template-opening-phrases">Callcentersjabloon – openingszinnen</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“Welcome to [COMPANY] customer service. My name is [AGENT NAME]. How can I help you today?”<br> “Good morning/ afternoon! You’re through to [COMPANY]. My name is [AGENT NAME]. How may I help you today?”<br> “Good afternoon. You’re speaking to [AGENT NAME]. How may I help you?”<br> “Hello, and thank you for calling [COMPANY]. My name is [AGENT NAME]. I’d like to let you know that this call may be recorded for quality and training purposes. How may I help you today?”<br> “Good afternoon! You are through to [COMPANY] customer service, [AGENT NAME] speaking. Can you please tell me your name so it would be comfortable for us to speak?”<br> “Thank you for calling [COMPANY], [AGENT NAME] speaking. How may I direct your call?”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h2 class="wp-block-heading" id="h-call-center-template-asking-for-more-information">Callcentersjabloon – Vraag om meer informatie</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“Thank you for contacting [COMPANY]! Can you please provide me with your order number so that I can check the status of your package?”<br> “Let’s see how we can sort this out. May I have your account number please?”<br> “So, what I understand so far is … It would be great if you could tell me a bit more about…”<br> “For me to… it would be brilliant if you could give me just of few more details on …”<br> “From what I understand …. It would be excellent if you could provide me with …”<br> “May I take your information before we proceed?”<br> “[CUSTOMER NAME], just to be sure I got it correctly, would you mind spelling that for me please?”<br> “[CUSTOMER NAME], is it okay if I ask you a few questions to verify your account information?”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h2 class="wp-block-heading" id="h-call-center-template-putting-a-caller-on-hold">Callcentersjabloon – Een beller in de wacht zetten</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“[CUSTOMER NAME], please hold on for a second, I’m going to check your last payment details right now.”<br> “Please hold for a minute so that I can speak with my supervisor and get back to you with an answer.”<br> “May I place you on hold for about a minute or two while I take a look into that for you?”<br> “[CUSTOMER NAME], can you please hold while I retrieve your file? I will be back in a minute.”<br> “I’m not sure if we can do that, but let me check. Could you please hold for a couple of minutes?”<br> “[CUSTOMER NAME], I will check to see if [AGRNT NAME] is available to take your call. Can you please hold for a moment?”<br> “I apologize for the inconvenience. I’m still looking up your information but will have an answer for you in just a moment, please hold for a few more seconds. ”<br> “Would you mind holding for just a moment while I check your account details?”<br> “If it is ok with you, I am going to put you on hold for a moment while I look up your insurance information.”<br> “It will take me about two to three minutes to … Do you mind if I put you on a quick hold?”<br> “[CUSTOMER NAME], do you mind holding? I will need to … I’ll be back on the line with you soon – two or three minutes at the most.”<br> “I’m confident this is the right solution, but let me just put you on a brief hold to confirm with my colleague.”<br> “I have a solution for the issue, but it’s going to take me a little time to set things up. Do you mind if I put you on hold for a moment?”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h2 class="wp-block-heading" id="h-call-center-template-transferring-a-call">Callcentersjabloon – Een oproep doorverbinden</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“[CUSTOMER NAME], unfortunately I can’t help you with this, but I’ll put you through to the accounting department, just stay on the line for a moment please.”<br> “[CUSTOMER NAME], please stay on the line while I’m transferring you to the sales department.”<br> “I’m going to connect you to our service department now. They should be with you in less than two minutes. Please stay on the line.”<br> “[CUSTOMER NAME], the best person to answer your question is [AGENT NAME] from the tech support team. He is ready to receive your call. Can I transfer you now?”<br> “[CUSTOMER NAME], I am going to transfer you over to [AGENT NAME] in the sales department. Her direct number is (phone number), in case you get disconnected. She will be able to help you.”<br> “It looks like you were working with my colleague [NAME] before. Do you mind if I put you through to him right now so you don’t have to repeat your issue again?”<br> “That seems to be outside of my area of expertise. Would it be alright if I transferred you over to a specialist that can look into this?”<br> “When I transfer you, there may be a moment without sound. Don’t worry, this is normal and someone will pick up right after that.” “After I transfer you, there will be a short series of beeps. Please don’t worry, this is just the line switching. [AGENT NAME] will be with you directly.”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h2 class="wp-block-heading" id="h-call-center-template-handling-angry-callers">Callcentersjabloon – Omgaan met boze bellers</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“My apologies. That must be very frustrating. Now please tell me exactly what happened and I will get to work on fixing this.”<br> “I’m sorry you’ve had to deal with this. I realise that this situation is difficult, but let’s try and find a solution.”<br> “I understand how annoying that must be. I would feel the same in your situation, but we will sort this out…”<br> “I’m sorry you are having this problem, that would certainly frustrate me too. Let’s see if there is anything we can do to help the situation.”<br> “I completely understand how frustrating it is, but we’ll get this handled. Now let’s see what we can do to resolve the problem …”<br> “I’m sorry about your poor experience and I appreciate you bringing this to our attention. Let’s see how we can make things right.”<br> “I’m sorry to hear that, it does sound frustrating. I am going to take care of this for you.”<br> “My apologies once again. We always value customers who are keen to give us their feedback. I will be sure to pass on what you have told me to our management team.”<br> “My apologies for the inconvenience. Let me sort this out for you as quickly as possible, so you can get on with your day.”<br> “I can imagine how frustrated you are and I will do all I can to resolve the issue quickly and to your satisfaction. Let me be sure I understand the problem correctly (repeat the issue).”<br> “I’m so sorry we didn’t meet your expectations. I appreciate you telling me this, so I can pass the message on to our management team to ensure this doesn’t happen again.”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <h2 class="wp-block-heading" id="h-call-center-template-closing-phrases">Callcentersjabloon – Afsluitende zinnen</h2> <div class="Copy"> <div class="textarea-pseudo"> <p>“You’re certainly welcome, [CUSTOMER NAME]. I’m delighted we could get the problem sorted out and thank you. We appreciate you calling to let us know.”<br> “Thanks for calling, and if you have any additional questions, please call us again, we’ll be happy to help.”<br> “Thanks for your call. It was a pleasure discussing your [concern/ issue] today, enjoy the rest of your day.”<br> “Thank you very much for you time, [CUSTOMER NAME], and thanks for calling [COMPANY NAME]. We look forward to working with you in the future. Have a great day!”<br> “You’ve been speaking with [AGENT NAME] today. Thank you for contacting [COMPANY]! Have a great day.”<br> “Thanks so much for calling today. If there’s anything else we can do for you, please don’t hesitate to call us again.”<br> “Is there anything else that I can help you with today? In that case, thank you for calling [COMPANY]. We hope that you had a satisfactory experience with us today. Have a good day!”<br> “Is there anything else I can do for you today? I’d like to thank you for calling [COMPANY] and remind you we are here whenever you need us. I hope your experience was satisfactory and we look forward to serving you in the future. Have a great day!”<br> “Thanks so much for your call, glad we got that resolved. If that’s everything, have a wonderful day!”<br> “It’s been great getting a chance to chat with you, [CUSTOMER NAME]! If there’s anything else we can help you with, just give us a call. Thank you and enjoy your afternoon!”<br> “Thank you for calling, [CUSTOMER NAME]. It was great chatting with you and I’m happy we found a solution that worked. Have a great day!”<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopiëren naar het klembord</span></button> </div> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Ready to test our call center templates?</p> <p class="BlockDiscover__text">LiveAgent is the most reviewed and #1 rated call center software for small to medium-sized businesses. Try it today with our free 30-day trial. No credit card required.</p> <div class="BlockDiscover__buttons"> <a href="https://www.live-agent.nl/proef/" class="Button Button--knockout" urlslab_href_old="/trial/" title="Meld je aan voor een 14-daagse gratis proef van LiveAgent en ontdek de ultieme klantenservice-oplossing. 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Ervaar de software in een persoonlijke rondleiding!" hreflang="nl-NL" onover-preload="1"> <span>Plan een demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.live-agent.nl/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <div class="Urlslab-Faq urlslab-skip-faq" itemscope="" itemtype="https://schema.org/FAQPage"><h2 id="h-frequently-asked-questions">Frequently Asked Questions</h2><ul class="Urlslab-Faq__items"><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-wat-is-callcenter-kwaliteitsborging">Wat is callcenter kwaliteitsborging?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>Kwaliteitsborging van het callcenter is een procedure waarbij telefoongesprekken worden gecontroleerd om ervoor te zorgen dat het callcenter of zijn <a href="https://www.live-agent.nl/functies/vertegenwoordigers/" title="Ontdek hoe helpdeskmedewerkers essentieel zijn voor klantenondersteuning bij LiveAgent. Leer wat hun rol inhoudt, welke vaardigheden nodig zijn en hoe je ze aan je helpdesk kunt toevoegen om de workflow te verbeteren. Probeer onze gratis proefversie en verhoog je productiviteit met meer vertegenwoordigers." hreflang="nl-NL" onover-preload="1">vertegenwoordigers</a> het verwachte serviceniveau bereiken.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-wat-is-het-beste-formaat-voor-een-cv-van-een-callcenter">Wat is het beste formaat voor een CV van een callcenter?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>De beste indeling voor een cv van een callcenter is een chronologische indeling die zowel opleiding als werkervaring omvat. Het cv moet netjes, overzichtelijk en gemakkelijk te lezen zijn.</p></div></div></li><li class="Urlslab-Faq__item" itemprop="mainEntity" itemscope="" itemtype="https://schema.org/Question"><h3 itemprop="name" id="h-waarom-is-kwaliteitsborging-van-callcenters-belangrijk">Waarom is kwaliteitsborging van callcenters belangrijk?</h3><div class="Urlslab-Faq__outer-wrapper" itemprop="acceptedAnswer" itemscope="" itemtype="https://schema.org/Answer"><div class="Urlslab-Faq__inner-wrapper" itemprop="text"><p>De kwaliteitsborging van een callcenter is belangrijk omdat de spraak van uw medewerkers uw reputatie kan maken of breken. Als ze op een slordige manier met klanten praten, weerspiegelt dit uw bedrijf en kunt u klanten verliezen.</p></div></div></li></ul></div> <div class="Post__buttons"> <a href="/email-sjablonen/" class="Button Button--outline Button--back" title="Ontdek gratis en effectieve emailsjablonen bij LiveAgent! Verbeter klantinteracties, bespaar tijd en optimaliseer uw workflow. Probeer nu!" hreflang="nl-NL" onover-preload="1"><span>Terug naar sjablonen</span></a> <a href="/proef/" class="Button Button--full" title="Meld je aan voor een 14-daagse gratis proef van LiveAgent en ontdek de ultieme klantenservice-oplossing. Geen creditcard nodig!" hreflang="nl-NL" onover-preload="1"> <span>Maak een GRATIS account aan</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Gerelateerde artikels</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/bedrijf/" title="Met een zakelijke emailsjabloon kunt u snel emailcampagnes maken. Het enige wat u hoeft te doen is de sjabloon aan uw wensen aan te passen." hreflang="nl-NL" onover-preload="1"><img alt="Met een zakelijke emailsjabloon kunt u snel emailcampagnes maken. Het enige wat u hoeft te doen is de sjabloon aan uw wensen aan te passen." data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/a80b03207dde3375/1729083008_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/email-sjablonen/bedrijf/" title="Met een zakelijke emailsjabloon kunt u snel emailcampagnes maken. Het enige wat u hoeft te doen is de sjabloon aan uw wensen aan te passen." hreflang="nl-NL" onover-preload="1">Effectieve zakelijke emailsjablonen</a></p><p class="urlslab-rel-res-item-summary">Ontdek effectieve zakelijke e-mailsjablonen voor elk doel, van kortingsaanbiedingen tot klantfeedback. Verbeter uw e-mailmarketing met best practices en probeer onze helpdesksoftware. Bespaar tijd en middelen met onze aanpasbare sjablonen. Bezoek nu om uw workflow te optimaliseren!</p><a href="https://www.live-agent.nl/email-sjablonen/bedrijf/" title="Met een zakelijke emailsjabloon kunt u snel emailcampagnes maken. Het enige wat u hoeft te doen is de sjabloon aan uw wensen aan te passen." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/live-chat/" title="Live chat is nog steeds het populairste digitale klantencommunicatiekanaal. Bekijk onze gratis live chatsjablonen en gebruik ze onmiddellijk." hreflang="nl-NL" onover-preload="1"><img alt="Live chat is nog steeds het populairste digitale klantencommunicatiekanaal. 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Bekijk onze gratis live chatsjablonen en gebruik ze onmiddellijk." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/callcenter-sluiten-pauzeren-contact/" title="Leer hoe u uw klanten kunt laten weten dat u hun ticketoplossing sluit/pauseert met onze callcenter-contactsjablonen." hreflang="nl-NL" onover-preload="1"><img alt="Leer hoe u uw klanten kunt laten weten dat u hun ticketoplossing sluit/pauseert met onze callcenter-contactsjablonen." data-src="https://assets.flowhunt.io/screenshots/be7d19fae179e909/6e07b8c041ba4c69/1729074559_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/email-sjablonen/callcenter-sluiten-pauzeren-contact/" title="Leer hoe u uw klanten kunt laten weten dat u hun ticketoplossing sluit/pauseert met onze callcenter-contactsjablonen." hreflang="nl-NL" onover-preload="1">Callcenter sluiten/pauzeren contactsjablonen</a></p><p class="urlslab-rel-res-item-summary">Ontdek effectieve sjablonen voor callcentercommunicatie bij sluiten/pauzeren van tickets. Verbeter klantenservice met empathie & duidelijke info!"</p><a href="https://www.live-agent.nl/email-sjablonen/callcenter-sluiten-pauzeren-contact/" title="Leer hoe u uw klanten kunt laten weten dat u hun ticketoplossing sluit/pauseert met onze callcenter-contactsjablonen." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.live-agent.nl/email-sjablonen/klantenservice/" title="Email blijft voor een groot aantal consumenten nog steeds een van de belangrijkste kanalen voor klantenservice. Bekijk onze gratis sjablonen voor klantenservice." hreflang="nl-NL" onover-preload="1"><img alt="Email blijft voor een groot aantal consumenten nog steeds een van de belangrijkste kanalen voor klantenservice. Bekijk onze gratis sjablonen voor klantenservice." data-src="https://www.live-agent.nl/wp/urlslab-download/69c4c56e14d7e25c25c2ea6ce800320a/1729033521_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.live-agent.nl/email-sjablonen/klantenservice/" title="Email blijft voor een groot aantal consumenten nog steeds een van de belangrijkste kanalen voor klantenservice. Bekijk onze gratis sjablonen voor klantenservice." hreflang="nl-NL" onover-preload="1">Sjablonen voor klantenservice</a></p><p class="urlslab-rel-res-item-summary">Verbeter klantinteracties met gratis klantenservicesjablonen van LiveAgent. Bespaar tijd, verminder fouten & behoud consistente berichten."</p><a href="https://www.live-agent.nl/email-sjablonen/klantenservice/" title="Email blijft voor een groot aantal consumenten nog steeds een van de belangrijkste kanalen voor klantenservice. Bekijk onze gratis sjablonen voor klantenservice." class="urlslab-rel-res-item-arrow" hreflang="nl-NL" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--full" title="Plan een demo en ontdek hoe LiveAgent uw klanttevredenheid verhoogt en omzet stimuleert. Ervaar de software in een persoonlijke rondleiding!" hreflang="nl-NL" onover-preload="1"> <span>Plan een demo</span> </a> <a href="/proef/" class="Button Button--outline" title="Meld je aan voor een 14-daagse gratis proef van LiveAgent en ontdek de ultieme klantenservice-oplossing. Geen creditcard nodig!" hreflang="nl-NL" onover-preload="1"> <span>Start 30-days free trial</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/onderscheidingen/" title="Capterra" hreflang="nl-NL" onover-preload="1"> <img alt="Capterra" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.live-agent.nl/app/themes/liveagent/assets/images/icons.svg?ver=1.25.72#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/onderscheidingen/" title="G2 Crowd" hreflang="nl-NL" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.live-agent.nl/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.72" data-urlslabstyle="" style="opacity: 0; 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No credit card required!" hreflang="en-US" onover-preload="1">Rondleiding</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-25 widget_nav_menu"><div class="Footer__top__column__title h5">Ondersteuning</div><div class="menu-footer-top-support-dutch-container"><ul id="menu-footer-top-support-dutch" class="menu"><li id="menu-item-161337"><a href="https://support.liveagent.com/" title="Discover LiveAgent's support portal for guides, updates, troubleshooting, video tutorials, and more to enhance your customer experience!" hreflang="en-US">Ondersteuningsportaal</a></li> <li id="menu-item-161344"><a href="https://www.live-agent.nl/migratie/" title="Migreer eenvoudig naar LiveAgent: gratis datamigratie, 24/7 support, geen installatiekosten of kredietkaart nodig. 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Request a proposal, explore 180+ features, 190+ integrations & award-winning 24/7 support." hreflang="nl-NL" onover-preload="1">Verzoek offerte</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-26 widget_nav_menu"><div class="Footer__top__column__title h5">Bedrijf</div><div class="menu-footer-top-company-dutch-container"><ul id="menu-footer-top-company-dutch" class="menu"><li id="menu-item-453635"><a href="https://www.live-agent.nl/over-ons/over-liveagent/" title="Ontdek hoe LiveAgent sinds 2004 bedrijven wereldwijd helpt met innovatieve helpdesksoftware voor uitstekende klantenservice!" hreflang="nl-NL" onover-preload="1">Over ons</a></li> <li id="menu-item-161311"><a href="https://www.live-agent.nl/onderscheidingen/" title="Ontdek de onderscheidingen en certificaten van LiveAgent! Erkend als leider in helpdesksoftware met topbeoordelingen. Start gratis proef!" hreflang="nl-NL" onover-preload="1">Prijzen en certificaten</a></li> <li id="menu-item-751071"><a href="https://www.live-agent.nl/succesverhalen/" title="Ontdek succesverhalen van bedrijven die LiveAgent gebruiken om klanttevredenheid, omzet en loyaliteit te verhogen. Start gratis proef!" hreflang="nl-NL" onover-preload="1">Klantenbeoordelingen</a></li> <li id="menu-item-161314"><a href="https://www.live-agent.nl/integraties/#voip-partners-nl" title="Maximaliseer klantentevredenheid met LiveAgent-integraties! Ontdek plug-ins en apps om uw workflows te verbeteren. Probeer gratis!" hreflang="nl-NL" onover-preload="1">VoIP-partners</a></li> <li id="menu-item-161315"><a href="https://www.live-agent.nl/affiliate-program/" title="Word een LiveAgent-partner en verdien tot 30% commissie! Profiteer van hoge conversieratio’s en een 90 dagen cookieperiode. 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Stay updated with the latest in help desk software, live chat solutions, and customer service strategies. Join our community to elevate your support experience." hreflang="nl-NL" onover-preload="1">Blog</a></li> <li id="menu-item-161326"><a href="https://www.live-agent.nl/klantenondersteuning-woordenlijst/" title="Ontdek onze uitgebreide woordenlijst voor helpdesksoftware en klantenservice. Begrijp alle terminologie moeiteloos!" hreflang="nl-NL" onover-preload="1">Woordenlijst</a></li> <li id="menu-item-161327"><a href="/academie/" title='Ontdek alles over klantenservice in de LiveAgent Academie: tips, theorieën, en strategieën om klanttevredenheid en loyaliteit te verbeteren!"' hreflang="nl-NL" onover-preload="1">Academie</a></li> <li id="menu-item-161328"><a href="/email-sjablonen/" title="Ontdek gratis en effectieve emailsjablonen bij LiveAgent! Verbeter klantinteracties, bespaar tijd en optimaliseer uw workflow. Probeer nu!" hreflang="nl-NL" onover-preload="1">Sjablonen</a></li> <li id="menu-item-161330"><a href="https://www.live-agent.nl/typetest/" title="Verbeter je typesnelheid met LiveAgent's typetest! Perfect voor snelle klantenservice en hogere klanttevredenheid. Probeer gratis!" hreflang="nl-NL" onover-preload="1">Typetest</a></li> <li id="menu-item-751073"><a href="/kosten-calculator/" title="Ontdek de beste prijs-kwaliteitverhouding met LiveAgent's kosten calculator. Bespaar tot 72% op helpdesksoftware zonder installatiekosten of creditcardvereisten. Vergelijk meer dan 70 oplossingen en profiteer van 24/7 klantenservice. Start je gratis proefperiode van 30 dagen en verbeter je klantenondersteuning moeiteloos." hreflang="nl-NL" onover-preload="1">Kostencalculator</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-28 widget_nav_menu"><div class="Footer__top__column__title h5">Populair</div><div class="menu-footer-top-popular-dutch-container"><ul id="menu-footer-top-popular-dutch" class="menu"><li id="menu-item-952997"><a href="https://www.live-agent.nl/kennisbank-software/" title="Verbeter klantenondersteuning met LiveAgent's Nederlandse kennisbanksoftware! Selfservice, WYSIWYG-editor & meertalige tools. Probeer gratis!" hreflang="nl-NL" onover-preload="1">Kennisbanksoftware</a></li> <li id="menu-item-751076"><a href="https://www.live-agent.nl/klantenservicesoftware/" title='Ontdek de 20 beste Nederlandse klantenservicesoftware van 2023! Gebruiksvriendelijk, flexibel en 14 dagen gratis proefperiode. Geen creditcard nodig!"' hreflang="nl-NL" onover-preload="1">Klantenondersteuningssoftware</a></li> <li id="menu-item-751077"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefoonsystemen</a></li> <li id="menu-item-751078"><a href="https://www.live-agent.nl/selfservice-software/" title="Verbeter uw klantenservice en klanttevredenheid met LiveAgent's Nederlandse selfservice software. Bied een alles-in-één portaal met kennisbank, FAQ's en forums, verlaag ondersteuningskosten en verhoog vertegenwoordigersproductiviteit. Probeer nu gratis!" hreflang="nl-NL" onover-preload="1">Selfservice-software</a></li> <li id="menu-item-751079"><a href="https://www.live-agent.nl/inkomende-callcenter-software/" title="Vergelijk de 20 beste inkomende callcentersoftware van 2023. Kies de perfecte tool voor uw bedrijf en verbeter uw klantenservice!" hreflang="nl-NL" onover-preload="1">Inbound callcentersoftware</a></li> <li id="menu-item-751080"><a href="https://www.live-agent.nl/klant-klachtenbeheersysteem/" title="Ontdek de 20 beste klachtenbeheersystemen van 2023! Verhoog klanttevredenheid en stroomlijn communicatie met de ideale software." hreflang="nl-NL" onover-preload="1">Klachtenbeheersysteem</a></li> <li id="menu-item-751081"><a href="https://www.liveagent.com/customer-portal-software/" urlslab_href_old="https://www.liveagent.com/blog/best-client-portal-software/" title="Empower customers with LiveAgent's portal software! Offer 24/7 self-service, ticket tracking, and a knowledge base. 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