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class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Bitbucket">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"> <p> </p><div class="admonition-block info-block conf-macro output-block conf-macro output-block" data-hasbody="false" data-macro-name="include"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p><strong>Platform Notice: Data Center Only</strong> - <span>This article only applies to Atlassian products on the </span><a data-macro-name="sp-plaintextbody-link" href="/cloud/compare-atlassian-cloud-vs-server-744721664.html" class="conf-macro output-inline" data-hasbody="true">Data Center platform</a><span>.</span></p><p>Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on <strong>February 15th 2024</strong>. If you are running a Server product, you can visit the <a rel="nofollow" class="external-link" href="https://www.atlassian.com/migration/assess/journey-to-cloud">Atlassian Server end of support</a> announcement to review your migration options.</p><p><em>*Except Fisheye and Crucible</em></p> </div> <div class="toc-macro client-side-toc-macro conf-macro output-block" data-hasbody="false" data-headerelements="H1,H2,H3,H4,H5,H6,H7" data-macro-name="toc" data-structure="flat"> </div><p></p><h1 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-Problem">Problem</h1><p>Bitbucket Data Center appears to be experiencing performance issues and is running slowly. Git and UI operations are taking longer than expected.</p><p><br></p> <div class="admonition-block warning-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="20" height="20" viewbox="0 0 20 20"> <g transform="translate(-2 -2)" fill="none" fill-rule="evenodd"> <rect fill="#FF5630" transform="rotate(45 11.9 11.9)" x="4.9" y="4.9" width="14" height="14" rx="1.7"> </rect> <path d="M12 17c-.6 0-1-.4-1-1s.4-1 1-1 1 .4 1 1-.4 1-1 1zm1-4c0 .6-.4 1-1 1s-1-.4-1-1V8c0-.6.4-1 1-1s1 .4 1 1v5z" fill="#FFF"> </path> </g> </svg> <p>Important note on testing</p> <ul class="ak-ul"><li><p><em>The guidelines provided here are a <strong>starting point</strong> for you to build your <strong>staging environment</strong> ahead of testing</em></p></li><li><p><em>These guidelines are not a substitute for <strong>extensive testing</strong> prior to deployment using <strong>realistic loads</strong> that reflect your <strong>individual requirements</strong></em></p></li><li><p><em>It is not practical or possible to provide simple guidelines for capacity planning and this will always require extensive performance testing</em></p></li><li><p><em>The complexity of environments will vary greatly and there are <strong>many other variables</strong> outside of NFS that can affect performance (e.g. networking, instance types, size of instances, workload) and for this reason, it is essential that you perform extensive testing for your <strong>specific environment</strong></em></p></li><li><p><em>Atlassian support does not provide consulting services on capacity planning. You can contact an </em><a rel="nofollow" class="external-link" href="https://www.atlassian.com/partners"><em>Atlassian partner</em></a><em> if you require consulting services for capacity planning</em></p></li></ul> </div> <div class="admonition-block note-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="16" height="16" viewbox="0 0 16 16"> <g fill="none" fill-rule="evenodd"> <path d="M16 14.5L8.7.5C8.4-.2 7.4-.2 7 .5l-7 14c-.3.7 0 1.5 1 1.5h14c.7 0 1-.8 1-1.5z" fill="#FFAB00"> </path> <path d="M8 14c-.6 0-1-.4-1-1s.4-1 1-1 1 .4 1 1-.4 1-1 1zm1-4c0 .6-.4 1-1 1s-1-.4-1-1V5c0-.6.4-1 1-1s1 .4 1 1v5z" fill="#FFF"> </path> </g> </svg> If you are running Bitbucket in AWS please refer to <a rel="nofollow" href="https://confluence.atlassian.com/enterprise/infrastructure-recommendations-for-enterprise-bitbucket-instances-on-aws-970602035.html">Infrastructure recommendations for enterprise Bitbucket instances on AWS</a> article instead. Due to the complex architecture implementations, availability zones and regions also impact the benchmark results possibly causing false positives. </div> <h1 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-Diagnosis">Diagnosis</h1><p>Disk access speed is critical for Bitbucket and Git operations performance, especially when running a multi-node cluster where a NFS share is required to store data.</p><p>If the application is running slowly, disk speed on the NFS share can be a potential root cause. It's possible to isolate that cause using <strong>Bonnie++</strong> to benchmark disk access speed.</p><ol><li><p>Install Bonnie++ using the OS package manager or download it from <a rel="nofollow" class="external-link" href="https://doc.coker.com.au/projects/bonnie/">https://doc.coker.com.au/projects/bonnie/</a></p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>About Bonnie++</p> <p>Bonnie++ is a file system benchmarking tool that allows you to easily execute a test. It does a good job of performing similar operations that mirror git operations to give you a more accurate test. Bonnie++ tests two different things - I/O throughput and creating/reading/deleting lots of small files (similar to what git does).</p> </div> </li><li><p>Execute Bonnie++</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-bash">bonnie++ -d /path/to/remote/nfs/filesystem -r 65536 -u someuser -z 1234 -n 1024</code></pre> </div> <div class="admonition-block note-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="16" height="16" viewbox="0 0 16 16"> <g fill="none" fill-rule="evenodd"> <path d="M16 14.5L8.7.5C8.4-.2 7.4-.2 7 .5l-7 14c-.3.7 0 1.5 1 1.5h14c.7 0 1-.8 1-1.5z" fill="#FFAB00"> </path> <path d="M8 14c-.6 0-1-.4-1-1s.4-1 1-1 1 .4 1 1-.4 1-1 1zm1-4c0 .6-.4 1-1 1s-1-.4-1-1V5c0-.6.4-1 1-1s1 .4 1 1v5z" fill="#FFF"> </path> </g> </svg> <pre>This test must be executed on one of the Bitbucket data center application <br>nodes against the shared home directory, which is mounted to the NFS</pre> </div> <div class="table-wrap"><table class="wrapped confluenceTable"><colgroup><col><col></colgroup><tbody><tr><th class="confluenceTh">Switches</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><p>-d /path/to/remote/nfs/filesystem</p></td><td class="confluenceTd"><p>directory to remote NFS for the test</p></td></tr><tr><td class="confluenceTd"><p>-r 65536</p></td><td class="confluenceTd"><p>RAM size in megabytes</p></td></tr><tr><td class="confluenceTd"><p>-u someuser</p></td><td class="confluenceTd"><p>user to use for the test</p></td></tr><tr><td class="confluenceTd"><p>-z 1234</p></td><td class="confluenceTd"><p>Random number seed to get repeatable tests</p></td></tr><tr><td class="confluenceTd"><p>-n 1024</p></td><td class="confluenceTd"><p>Number of files for the file creation test</p></td></tr></tbody></table></div> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>The file system should have 3x the disk space relative to RAM for the test</p> </div> </li></ol><h1 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-Interpretingtheresults">Interpreting the results</h1><p>Your shared NFS storage layer is a critical piece of your data center infrastructure. You must make sure you have sufficient I/O performance.</p><p>The important values are under the <strong>Random Create - Create</strong> and <strong>Random Create - Read</strong> sections on the output below.</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">Version 1.97 ------Sequential Output------ --Sequential Input- --Random- Concurrency 1 -Per Chr- --Block-- -Rewrite- -Per Chr- --Block-- --Seeks-- Machine Size K/sec %CP K/sec %CP K/sec %CP K/sec %CP K/sec %CP /sec %CP ip-10-217-3-33 128G 1302 99 426371 22 208657 13 648 98 428862 14 9522 100 Latency 6237us 126ms 4654ms 3273ms 307ms 4146us Version 1.97 ------Sequential Create------ --------Random Create-------- ip-10-217-3-33 -Create-- --Read--- -Delete-- -Create-- --Read--- -Delete-- files /sec %CP /sec %CP /sec %CP /sec %CP /sec %CP /sec %CP 1024 361 1 120910 58 5807 9 366 1 12437 19 3441 4 Latency 239ms 8497us 658ms 190ms 204ms 838ms</code></pre> </div> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Bonnie++ output is one comma-separated string instead of the table</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <p>On some versions of bonnie++ the output of the test is written into one line instead of the table.</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-bash">bonnie++ -d /tmp -s 4G -n 0 -m TEST -f -b -u username Using uid:1000, gid:1000. Writing intelligently...done Rewriting...done Reading intelligently...done start 'em...done...done...done...done...done... Version 1.96 ------Sequential Output------ --Sequential Input- --Random- Concurrency 1 -Per Chr- --Block-- -Rewrite- -Per Chr- --Block-- --Seeks-- Machine Size K/sec %CP K/sec %CP K/sec %CP K/sec %CP K/sec %CP /sec %CP TEST 4G 374271 39 214541 19 392015 17 +++++ +++ Latency 167ms 89125us 52047us 4766us 1.96,1.96,TEST,1,1327339401,4G,,,,374271,39,214541,19,,,392015,15,+++++,+++,,,,,,,,,,,,,,,,,,,167ms,89125us,,52047us,4766us,,,,,, </code></pre> </div> <p>In order to have a readable output, you can use the bundled conversion tool bon_csv2html to convert it to an HTML page with the table.</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-bash">echo "[1.96,1.96,TEST,1,1327339401,4G,,,,374271,39,214541,19,,,392015,15,+++++,+++,,,,,,,,,,,,,,,,,,,167ms,89125us,,52047us,4766us,,,,,,]" | bon_csv2html > output.html</code></pre> </div> <p>As you can see above you need to copy only the numbers line without the header.</p><pre><br></pre> </div> </div> </div><h4 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-Targets">Targets</h4><div class="table-wrap"><table class="wrapped confluenceTable"><colgroup><col><col><col></colgroup><tbody><tr><th class="confluenceTh"><p><strong>(higher is better)</strong></p></th><th class="confluenceTh"><p><strong>Random Create - Create</strong></p></th><th class="confluenceTh"><p><strong>Random Create - Read</strong></p></th></tr><tr><td class="confluenceTd"><p>Minimum recommended</p></td><td class="confluenceTd"><p>300</p></td><td class="confluenceTd"><p>10,000</p></td></tr><tr><td class="confluenceTd"><p>Results from above output</p></td><td class="confluenceTd"><p>366</p></td><td class="confluenceTd"><p>12,437</p></td></tr></tbody></table></div> <div class="admonition-block note-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="16" height="16" viewbox="0 0 16 16"> <g fill="none" fill-rule="evenodd"> <path d="M16 14.5L8.7.5C8.4-.2 7.4-.2 7 .5l-7 14c-.3.7 0 1.5 1 1.5h14c.7 0 1-.8 1-1.5z" fill="#FFAB00"> </path> <path d="M8 14c-.6 0-1-.4-1-1s.4-1 1-1 1 .4 1 1-.4 1-1 1zm1-4c0 .6-.4 1-1 1s-1-.4-1-1V5c0-.6.4-1 1-1s1 .4 1 1v5z" fill="#FFF"> </path> </g> </svg> <p>Results lower than the ones in the benchmark above indicate that I/O performance on the NFS is not optimal for Bitbucket and Git operations, leading to performance issues.</p> </div> <h1 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-PossibleCauses">Possible Causes</h1><p>Examples of environmental factors that can cause slow disk access are as follows:</p><ul><li>Anti-Virus software running on the cluster or on the NFS server scanning Bitbucket structure.</li><li>Network latency.</li><li>A disk defragmentation job may be running.</li><li>Hardware issues such as disk failures.</li><li>File system encryption turned on.</li><li>Automated compression of files controlled by the OS.</li><li>Specific issues with the Java version and OS. This is a rare occurrence, however, a bug or known issue within the JVM may cause it to perform poorly on a specific OS.</li><li>Other applications or operations that are currently using the disk.</li><li>The disk capacity may be nearing full, which on some OS can slow the performance of the disk (in this particular example, it was on Solaris).</li><li>File server running out of server processes.</li><li><p>Not having the <a rel="nofollow" href="https://confluence.atlassian.com/bitbucketserver/install-bitbucket-data-center-872139817.html">recommended NFS mount options</a></p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">rw,nfsvers=3,lookupcache=pos,noatime,intr,rsize=32768,wsize=32768,_netdev</code></pre> </div> </li></ul><h1 id="TestingNFSdiskaccessspeedforBitbucketDataCenterandgitoperations-AdditionalResourcesAboutDiskBenchmark">Additional Resources About Disk Benchmark</h1><p>Here are some additional resources a sysadmin would like to review.</p><ul style="list-style-type: square;"><li><a rel="nofollow" class="external-link" href="https://linux.die.net/man/8/bonnie++">bonnie++ - Linux man page</a></li><li><a rel="nofollow" class="external-link" href="https://www.jamescoyle.net/how-to/913-simple-bonnie-example">Simple Bonnie++ Example</a></li><li><a rel="nofollow" class="external-link" href="http://blog.vmsplice.net/2017/11/common-disk-benchmarking-mistakes.html">Common disk benchmarking mistakes</a></li><li><a rel="nofollow" class="external-link" href="https://arstechnica.com/gadgets/2020/02/how-fast-are-your-disks-find-out-the-open-source-way-with-fio/">How fast are your disks? 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