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Chandra Gnanasambandam | McKinsey & Company
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class="IndependentProfile_mck-c-independent-profile__wrapper-text__iYyLm"><h1 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_2734c4f mdc-u-ts-2"><span>Chandra Gnanasambandam</span></h1><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_2734c4f mdc-u-ts-8">Senior Partner<a data-component="mdc-c-link" href="/us/bay-area" class="mdc-c-link___lBbY1_2734c4f"><span class="mdc-c-link__label___Pfqtd_2734c4f">Bay Area</span></a></div><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_2734c4f mdc-u-ts-8 mdc-u-mt-3"><p>Helps high-tech companies transform performance by setting business, product, and go-to-market strategies that create sustainable value</p></div><div data-component="mdc-c-link-container" class="mdc-c-link-container___xefGu_2734c4f mdc-c-link-container--display-column___X0HDD_2734c4f mdc-u-mb-2 mdc-u-mt-3 mdc-u-grid-gutter-md"><a data-component="mdc-c-link" href="#" class="mdc-c-link-icon___SEKyg_2734c4f" 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mdc-c-icon--radial___y3csX_2734c4f mdc-c-icon--size-xl___3BEee_2734c4f mdc-c-icon--primary mck-linkedin-thin-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">LinkedIn</span></a></div></div></div></div></div><div class="mck-o-container"><div class="mck-o-container--wrapped mck-o-container--mobile-spacing"><div class="mdc-o-container__body Profile_mck-c-profile__wrapper__BqMov"><div class="Profile_mck-c-profile__container-main__rUO05"><h2 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_2734c4f mdc-c-heading--title___5qyOB_2734c4f mdc-c-heading--border___K8dj3_2734c4f"></h2><div class="mdc-o-content-body Profile_mck-c-profile__content-body__r8B5S"><p>Chandra coleads McKinsey’s global software and technology work, having previously led the firm’s work in technology hardware and IT services globally. He also previously led Fuel—McKinsey’s investor and start-up company, as well as our work in the software space in North America. Chandra was also a founding partner of McKinsey’s Bangalore office.</p> <p>Chandra serves some of the world’s largest and fastest-growing cloud companies—on both the software and hardware sides—on large-scale transformations and has a track record of helping clients achieve significant growth in their market capitalization. He brings deep expertise in product management and engineering.</p> <p>Examples of Chandra’s recent client work include the following:</p> <ul> <li>leading one of the largest transformations in the software industry to double the market cap of a top software company</li> <li>helping a global top-five software company transform its product architecture and engineering practices from on-premises to public cloud</li> <li>leading one of the world’s largest B2B go-to-market transformations for a top cloud company, resulting in market-beating bookings growth</li> <li>crafting a leading hardware company’s strategy to enter and win in the edge-computing market</li> </ul> <p>In addition to his client work, Chandra is deeply interested in the impact of technology trends on global business practices and speaks frequently on the topic at conferences and panels across North America.</p></div><div class="Profile_mck-c-profile__area-a__YIGXu container-placeholder mdc-u-grid 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class="mdc-c-link__label___Pfqtd_2734c4f">Operations</span></a></li><li><a data-component="mdc-c-link" href="/industries/technology-media-and-telecommunications/how-we-help-clients" class="mdc-c-link___lBbY1_2734c4f"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_2734c4f mdc-c-icon--size-xs___g8-q5_2734c4f mck-arrow-right-icon"></span><span class="mdc-c-link__label___Pfqtd_2734c4f">Technology, Media & Telecommunications</span></a></li></ul></div></div></div></div></div><div class="mdc-o-content-body Profile_mck-c-profile__content-body__r8B5S Profile_mck-c-profile__additional-body__hv_Ft"><h3>Video</h3> <p>“<a rel="noopener noreferrer" href="https://www.youtube.com/watch?v=nMsf2OCx03U " target="_blank">TiEcon 2014: Cloud infrastructure: Leading technological trends in cloud orchestration</a>,” panel discussion about the standards and technologies emerging to address the paradigm shift in cloud infrastructure, June 2014</p> <p>“<a rel="noopener noreferrer" href="https://www.youtube.com/watch?v=nHwVcnDfK6w" target="_blank">McKinsey & Company's Chandra Gnanasambandam on retail and the new consumer experience</a>,” speech delivered at the TN Retail Conference of the Confederation of Indian Industry, August 2012</p> <h3>Published work</h3> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/how-efficient-growth-can-fuel-enduring-value-creation-in-software">How efficient growth can fuel enduring value creation in software</a>,” McKinsey & Company, July 2024</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/how-generative-ai-could-accelerate-software-product-time-to-market">How generative AI could accelerate software product time to market</a>,” McKinsey & Company, May 2024</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/turning-consumer-and-retail-companies-into-software-driven-innovators">Turning consumer and retail companies into software-driven innovators</a>,” McKinsey & Company, September 2023</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/yes-you-can-measure-software-developer-productivity">Yes, you can measure software developer productivity</a>,” McKinsey & Company, August 2023</p> <p>“<a href="/capabilities/mckinsey-digital/our-insights/unleashing-developer-productivity-with-generative-ai">Unleashing developer productivity with generative AI</a>,” McKinsey & Company, June 2023</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/what-separates-top-product-managers-from-the-rest-of-the-pack">What separates top product managers from the rest of the pack</a>,” McKinsey & Company, January 2023</p> <p>“<a href="/capabilities/mckinsey-digital/our-insights/every-company-is-a-software-company-six-must-dos-to-succeed">Every company is a software company: Six ‘must dos’ to succeed</a>,” <em>McKinsey Quarterly</em>, December 2022</p> <p>“<a href="/capabilities/mckinsey-digital/our-insights/the-saas-factor-six-ways-to-drive-growth-by-building-new-saas-businesses">The SaaS factor: Six ways to drive growth by building new SaaS businesses</a>,” McKinsey & Company, July 2022</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/responsible-product-management-the-critical-tech-challenge">Responsible product management: The critical tech challenge</a>,” McKinsey & Company, March 2022</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/cloud-migration-opportunity-business-value-grows-but-missteps-abound">Cloud-migration opportunity: Business value grows, but missteps abound</a>,” McKinsey & Company, October 2021</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/hardwares-business-model-shift-finding-a-new-path-forward">Hardware’s business-model shift: Finding a new path forward</a>,” McKinsey & Company, March 2021</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/developer-velocity-at-work-key-lessons-from-industry-digital-leaders">Developer velocity at work: Key lessons from industry digital leaders</a>,” McKinsey & Company, February 2021</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/transforming-infrastructure-operations-for-a-hybrid-cloud-world">Transforming infrastructure operations for a hybrid-cloud world</a>,” McKinsey & Company, October 2019</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/the-product-management-talent-dilemma">The product management talent dilemma</a>,” McKinsey & Company, November 2018</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/new-demand-new-markets-what-edge-computing-means-for-hardware-companies">New demand, new markets: What edge computing means for hardware companies</a>,” McKinsey & Company, November 2018</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/reimagining-software-services-for-the-cloud-and-the-digital-world">Reimagining software services for the cloud and the digital world</a>,” McKinsey & Company, February 2018</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/grow-fast-or-die-slow-the-role-of-profitability-in-sustainable-growth">Grow fast or die slow: The role of profitability in sustainable growth</a>,” McKinsey & Company, October 2017</p> <p>“<a href="https://hbr.org/2017/07/innovation-is-as-much-about-finding-partners-as-building-products">Innovation Is as Much About Finding Partners as Building Products</a>,” Harvard Business Review, July 2017</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/a-machine-learning-approach-to-venture-capital">A machine-learning approach to venture capital</a>,” <em>McKinsey Quarterly</em>, June 2017</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/product-managers-for-the-digital-world">Product managers for the digital world</a>,” McKinsey & Company, May 2017</p> <p>“<a href="/capabilities/mckinsey-digital/our-insights/an-executives-guide-to-software-development">An executive’s guide to software development</a>,” McKinsey & Company, February 2017</p> <p>“<a href="/industries/technology-media-and-telecommunications/our-insights/the-perils-of-ignoring-software-development">The perils of ignoring software development</a>,” <em>McKinsey Quarterly</em>, February 2015</p> <p>“<a href="http://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/high tech/pdfs/cloud_transition_2015_30_01_updated_final.pdf">From box to cloud: An approach for software development executives</a>,” McKinsey & Company, January 2015 (PDF–690 KB)</p> <p>“<a href="/capabilities/mckinsey-digital/our-insights/next-generation-it-infrastructure">Next-generation IT infrastructure</a>,” McKinsey & Company, April 2014</p> <p>“<a href="http://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/high tech/pdfs/online_and_upcoming_the_internets_impact_on_india.pdf">Online and upcoming: the Internet's impact on India</a>,” McKinsey & Company, December 2012 (PDF–2.52 MB)</p> <h3>Past experience</h3> <p><strong>BEA Systems</strong><br /> Senior director, global accounts</p> <p><strong>Sun Microsystems</strong><br /> Java architect</p> <h3>Education</h3> <p><strong>Georgia Institute of Technology</strong><br /> MS, engineering</p> <p><strong>University of Saskatchewan</strong><br /> MS, engineering</p></div></div><div class="mdc-u-grid mdc-u-grid-gutter-xl mdc-u-mt-5"></div></div></div></main></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"locale":"en","dictionary":{},"sitecoreContext":{"route":{"name":"Chandra Gnanasambandam","displayName":"Chandra Gnanasambandam","fields":null,"databaseName":"web","deviceId":"fe5d7fdf-89c0-4d99-9aa3-b5fbd009c9f3","itemId":"c06ab866-8d96-4d3d-acf6-2fbd838bac3e","itemLanguage":"en","itemVersion":1,"layoutId":"ae753eb4-a035-40b4-83bf-4b4438df6742","templateId":"882cb5bd-9600-43d9-9d6b-de8134d4a7eb","templateName":"Profile","placeholders":{"jss-main":[{"uid":"8babdffb-0cfb-45a5-8364-eb32fa63d241","componentName":"Profile","dataSource":"","fields":{"data":{"profile":{"id":"C06AB8668D964D3DACF62FBD838BAC3E","name":"Chandra Gnanasambandam","engTitle":"Chandra Gnanasambandam","displayName":"Chandra Gnanasambandam","url":"/sitecore/content/McKinsey/Home/Our People/Chandra Gnanasambandam","template":{"name":"Profile"},"title":{"jsonValue":{"value":"Chandra Gnanasambandam"}},"background":{"jsonValue":{"value":"\u003ch3\u003eVideo\u003c/h3\u003e\n\u003cp\u003e\u0026ldquo;\u003ca rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=nMsf2OCx03U \" target=\"_blank\"\u003eTiEcon 2014: Cloud infrastructure: Leading technological trends in cloud orchestration\u003c/a\u003e,\u0026rdquo; panel discussion about the standards and technologies emerging to address the paradigm shift in cloud infrastructure, June 2014\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca rel=\"noopener noreferrer\" href=\"https://www.youtube.com/watch?v=nHwVcnDfK6w\" target=\"_blank\"\u003eMcKinsey \u0026amp; Company's Chandra Gnanasambandam on retail and the new consumer experience\u003c/a\u003e,\u0026rdquo; speech delivered at the TN Retail Conference of the Confederation of Indian Industry, August 2012\u003c/p\u003e\n\u003ch3\u003ePublished work\u003c/h3\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/how-efficient-growth-can-fuel-enduring-value-creation-in-software\"\u003eHow efficient growth can fuel enduring value creation in software\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, July 2024\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/how-generative-ai-could-accelerate-software-product-time-to-market\"\u003eHow generative AI could accelerate software product time to market\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, May 2024\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/turning-consumer-and-retail-companies-into-software-driven-innovators\"\u003eTurning consumer and retail companies into software-driven innovators\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, September 2023\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/yes-you-can-measure-software-developer-productivity\"\u003eYes, you can measure software developer productivity\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, August 2023\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/mckinsey-digital/our-insights/unleashing-developer-productivity-with-generative-ai\"\u003eUnleashing developer productivity with generative AI\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, June 2023\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/what-separates-top-product-managers-from-the-rest-of-the-pack\"\u003eWhat separates top product managers from the rest of the pack\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, January 2023\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/mckinsey-digital/our-insights/every-company-is-a-software-company-six-must-dos-to-succeed\"\u003eEvery company is a software company: Six \u0026lsquo;must dos\u0026rsquo; to succeed\u003c/a\u003e,\u0026rdquo; \u003cem\u003eMcKinsey Quarterly\u003c/em\u003e, December 2022\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/mckinsey-digital/our-insights/the-saas-factor-six-ways-to-drive-growth-by-building-new-saas-businesses\"\u003eThe SaaS factor: Six ways to drive growth by building new SaaS businesses\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, July 2022\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/responsible-product-management-the-critical-tech-challenge\"\u003eResponsible product management: The critical tech challenge\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, March 2022\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/cloud-migration-opportunity-business-value-grows-but-missteps-abound\"\u003eCloud-migration opportunity: Business value grows, but missteps abound\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, October 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/hardwares-business-model-shift-finding-a-new-path-forward\"\u003eHardware\u0026rsquo;s business-model shift: Finding a new path forward\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, March 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/developer-velocity-at-work-key-lessons-from-industry-digital-leaders\"\u003eDeveloper velocity at work: Key lessons from industry digital leaders\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, February 2021\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/transforming-infrastructure-operations-for-a-hybrid-cloud-world\"\u003eTransforming infrastructure operations for a hybrid-cloud world\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, October 2019\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/the-product-management-talent-dilemma\"\u003eThe product management talent dilemma\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, November 2018\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/new-demand-new-markets-what-edge-computing-means-for-hardware-companies\"\u003eNew demand, new markets: What edge computing means for hardware companies\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, November 2018\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/reimagining-software-services-for-the-cloud-and-the-digital-world\"\u003eReimagining software services for the cloud and the digital world\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, February 2018\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/grow-fast-or-die-slow-the-role-of-profitability-in-sustainable-growth\"\u003eGrow fast or die slow: The role of profitability in sustainable growth\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, October 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"https://hbr.org/2017/07/innovation-is-as-much-about-finding-partners-as-building-products\"\u003eInnovation Is as Much About Finding Partners as Building Products\u003c/a\u003e,\u0026rdquo; Harvard Business Review, July 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/a-machine-learning-approach-to-venture-capital\"\u003eA machine-learning approach to venture capital\u003c/a\u003e,\u0026rdquo; \u003cem\u003eMcKinsey Quarterly\u003c/em\u003e, June 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/product-managers-for-the-digital-world\"\u003eProduct managers for the digital world\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, May 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/mckinsey-digital/our-insights/an-executives-guide-to-software-development\"\u003eAn executive\u0026rsquo;s guide to software development\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, February 2017\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/industries/technology-media-and-telecommunications/our-insights/the-perils-of-ignoring-software-development\"\u003eThe perils of ignoring software development\u003c/a\u003e,\u0026rdquo; \u003cem\u003eMcKinsey Quarterly\u003c/em\u003e, February 2015\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"http://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/high tech/pdfs/cloud_transition_2015_30_01_updated_final.pdf\"\u003eFrom box to cloud: An approach for software development executives\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, January 2015 (PDF\u0026ndash;690 KB)\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"/capabilities/mckinsey-digital/our-insights/next-generation-it-infrastructure\"\u003eNext-generation IT infrastructure\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, April 2014\u003c/p\u003e\n\u003cp\u003e\u0026ldquo;\u003ca href=\"http://www.mckinsey.com/~/media/mckinsey/dotcom/client_service/high tech/pdfs/online_and_upcoming_the_internets_impact_on_india.pdf\"\u003eOnline and upcoming: the Internet's impact on India\u003c/a\u003e,\u0026rdquo; McKinsey \u0026amp; Company, December 2012 (PDF\u0026ndash;2.52 MB)\u003c/p\u003e\n\u003ch3\u003ePast experience\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eBEA Systems\u003c/strong\u003e\u003cbr /\u003e\nSenior director, global accounts\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eSun Microsystems\u003c/strong\u003e\u003cbr /\u003e\nJava architect\u003c/p\u003e\n\u003ch3\u003eEducation\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eGeorgia Institute of Technology\u003c/strong\u003e\u003cbr /\u003e\nMS, engineering\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eUniversity of Saskatchewan\u003c/strong\u003e\u003cbr /\u003e\nMS, engineering\u003c/p\u003e"}},"about":{"jsonValue":{"value":"\u003cp\u003eChandra coleads McKinsey’s global software and technology work, having previously led the firm’s work in technology hardware and IT services globally. He also previously led Fuel—McKinsey’s investor and start-up company, as well as our work in the software space in North America. Chandra was also a founding partner of McKinsey’s Bangalore office.\u003c/p\u003e\n\u003cp\u003eChandra serves some of the world’s largest and fastest-growing cloud companies—on both the software and hardware sides—on large-scale transformations and has a track record of helping clients achieve significant growth in their market capitalization. He brings deep expertise in product management and engineering.\u003c/p\u003e\n\u003cp\u003eExamples of Chandra’s recent client work include the following:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eleading one of the largest transformations in the software industry to double the market cap of a top software company\u003c/li\u003e\n\u003cli\u003ehelping a global top-five software company transform its product architecture and engineering practices from on-premises to public cloud\u003c/li\u003e\n\u003cli\u003eleading one of the world’s largest B2B go-to-market transformations for a top cloud company, resulting in market-beating bookings growth\u003c/li\u003e\n\u003cli\u003ecrafting a leading hardware company’s strategy to enter and win in the edge-computing market\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIn addition to his client work, Chandra is deeply interested in the impact of technology trends on global business practices and speaks frequently on the topic at conferences and panels across North America.\u003c/p\u003e"}},"additionalExpertise":{"jsonValue":{"value":""}},"expertisePosition":{"jsonValue":null},"autoFetchPublishedWork":{"boolValue":false},"externalPublishedWork":{"jsonValue":{"value":""}},"aboutName":{"jsonValue":{"value":"Chandra"}},"expertise":{"jsonValue":[{"id":"81f5c3bb-4311-47e5-9249-02f784a11e5e","url":"","name":"QuantumBlack AI by McKinsey","displayName":"QuantumBlack, AI by McKinsey","fields":{"Related Link":{"value":{"href":""}},"Title":{"value":"QuantumBlack, AI by McKinsey"},"Faceted Search":[],"Practice E-mail":{"value":"analytics_feedback@mckinsey.com"},"Closer Tout Link":{"value":{"href":"/capabilities/quantumblack/our-insights","id":"{099F8C41-3439-467C-A052-38DA8EDCBC32}","querystring":"","text":"","anchor":"","url":"/McKinsey/Home/Business Functions/QuantumBlack/Our Insights","title":"","class":"","linktype":"internal","name":"Insights on Artificial Intelligence"}},"Working With Us 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