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border-top-right-radius:7px; background-color:#00703c; margin: 7px auto; display:inline;padding:7px 12px 5px 12px;" class="content-box-title">Business and Management</p> <div class="row" style="padding:12px; border: 1px solid #00703c;"> <div class="col-md-6" style="border-right: 1px solid #e3e3e3;"> <h3>Discover the leader within </h3> <p> <p>Learn the skills you need to grow your career in a management role and become a leader within your organization.</p> <p>Instructors with industry experience provide actionable and relevant insights you can use right away to become a leader who communicates clearly and effectively, sets goals, motivates others, and solves problems. The program covers key topics such as communication styles, customer service, conflict resolution, team building, leadership, marketing and branding, presentation skills, and time and stress management.</p> <p> <p class="well">To register, phone 604-854-4501 or toll free at 1-888-823-8734.</p> </div> <div class="col-md-6" style="padding-top:20px;"> <p><strong>Credential:</strong> Certificate</p> <p><strong>Format:</strong> Part time</p> <p><strong>Delivery:</strong> Online or hybrid (combination of online and in-person classes). Program can be completed fully online.</p> <p><strong>Duration:</strong> 1–3 years</p> <p><strong>Days and times:</strong> Weekends and evenings</p> <p><strong>Location:</strong> <a href="http://www.ufv.ca/maps/clearbrook-centre/" target="_blank">Abbotsford — Clearbrook Centre</a></p> <p><strong>Tuition*:</strong> $3033 for full program. Tuition is paid per course. Courses can be taken individually.</p> <p><strong>Application deadline:</strong><br/>There is no application process for this program. You can register for classes anytime before they start, as long as there is space.</p> </div> </div> <p style="padding-top:5px;">* Tuition subject to change without notice. <a href="http://ufv.ca/bookstore/textbooks/" target="_blank">Textbooks</a> are not included in tuition.</p> <div class="row" style="padding-top:10px"> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#00703c;"> <h5 style="text-transform:uppercase;">Entrance requirements</h5> </div><div class="program-text"style="padding:12px;"><p>There are no entrance requirements or prerequisites for this program. The courses can be taken in any order.</p> <p>You can choose to take the entire program and earn the certificate, or only take courses of interest to you.</p></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#00703c;"> <h5 style="text-transform:uppercase;">Program outline</h5> </div><div class="program-text" style="padding:12px;"><h3>Courses</h3> <p>View the <a href="https://www.ufv.ca/continuing-education/courses/business-and-management/management-skills/">schedule of current and upcoming Management Skills courses</a> for course details <span>including dates, times, formats, and course descriptions.</span></p> <p>To complete the Management Skills certificate, you must complete nine of the following core courses plus three 6-hour workshops<span> within three years in order to earn the certificate.</span><span><br /></span></p> <table class="table table-striped table-hover table-bordered" style="width: 60%; height: 550px;"> <tbody> <tr style="height: 64px;"> <th style="height: 64px; width: 99.9495%;" colspan="2" scope="rowgroup"> <h4 style="text-align: left;">Core Courses</h4> </th> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS01</th> <td style="height: 54px; width: 77.3034%;"> <p>Management Foundation</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS02</th> <td style="height: 54px; width: 77.3034%;"> <p>Management and Communication</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS15</th> <td style="height: 54px; width: 77.3034%;"> <p>Management and Team Building</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS16</th> <td style="height: 54px; width: 77.3034%;"> <p>Delegating, Motivating, and Giving Feedback</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS17</th> <td style="height: 54px; width: 77.3034%;"> <p>Leadership & Managing Change</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS18</th> <td style="height: 54px; width: 77.3034%;"> <p>Writing in the Workplace</p> </td> </tr> <tr style="height: 54px;"> <th style="height: 54px; width: 22.6461%;" scope="row">MSS19</th> <td style="height: 54px; width: 77.3034%;"> <p>Marketing & Branding Your Business</p> </td> </tr> <tr> <th style="width: 22.6461%;" scope="row">MSS20</th> <td style="width: 77.3034%;"> <p>Management and Conflict Resolution</p> </td> </tr> <tr> <th style="width: 22.6461%;" scope="row">MSS21</th> <td style="width: 77.3034%;"> <p>Management and Administrative Skills</p> </td> </tr> <tr> <th style="width: 22.6461%;" scope="row">MSS25</th> <td style="width: 77.3034%;"> <p>Leadership Skills Inventory</p> </td> </tr> </tbody> </table> <p> </p> <table class="table table-striped table-hover table-bordered" style="width: 60%;"> <thead> <tr> <th style="width: 100.028%;" colspan="2" scope="colgroup"> <h4 style="text-align: left;">Workshops</h4> </th> </tr> </thead> <tbody> <tr> <th style="width: 22.7247%;" scope="row">MSS07</th> <td style="width: 77.3034%;">Customer Service Excellence</td> </tr> <tr> <th style="width: 22.7247%;" scope="row">MSS12</th> <td style="width: 77.3034%;">Presentation Skills</td> </tr> <tr> <th style="width: 22.7247%;" scope="row">MSS24</th> <td style="width: 77.3034%;"> <p>Time and Stress Management</p> </td> </tr> </tbody> </table> <p> </p> <p><strong>Schedule</strong></p> <p><span>Each course is usually offered once per year. All courses are scheduled on weekday evenings or weekends to accommodate working professionals.</span></p> <p><span>Because you don't need to take the courses in order, you can start this program at any time throughout the year.</span></p> <p> </p> <p><strong>Delivery formats</strong></p> <p>Management Skills courses are delivered in a variety of formats: online with scheduled meetings, in-person, and hybrid (a mix of the two). It is possible to complete the entire program online, although it may take more than one year as you may have to wait for certain courses to be offered online.<br /><br /></p> <p><strong>How to register</strong></p> <p>You do not have to apply for entrance to this program. Instead you can register and start taking courses right away, and then apply for graduation when you have finished all of the required core courses and your three chosen electives.</p> <p> </p> <p><strong>Registration deadlines</strong></p> <p>You can register for courses up until their start date, as long as there is space. To get started, view the <a href="https://www.ufv.ca/continuing-education/courses/business-and-management/management-skills/">Management Skills course schedule</a>.</p> <p> </p> <hr /> <h3><br />Employment Facts</h3> <p>Companies that are not bracing for the massive generational management shift that will unfold in the next decade risk falling behind.</p> <p>According to the Bloomberg Business Week, 10,000 baby boomers — people born between 1946 and 1964 — are reaching retirement age every day. In a survey of HR and IT executives, 24% said that they frequently lose a top manager without a successor lined up.</p> <p>In Canada, the numbers are just as dramatic. As of 2017, the Globe and Mail reports that for the first time, Canada has more people over the age of 65 than under 15. The boomer age group — 50 to 69 — makes up 27% of the population, compared with 18% in that age group two decades ago.</p> <p>In light of this massive retirement wave, there has never been a better time to gain the management skills needed to fill the gap. Having a Management Skills certificate on your résumé can help you take the next step in your career and secure the salary to match.</p></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#00703c;"> <h5 style="text-transform:uppercase;">Textbooks</h5> </div><div class="program-text" style="padding:12px;"><p>This program does not require textbooks.</p></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#00703c;"><h5 style="text-transform:uppercase;">Questions?</h5></div> <div style="padding:12px;"> <p><strong>Phone:</strong> 604-851-6324<br/> <strong>Toll free:</strong> 1-888-504-7441 ext. 6324<br/> <strong>Email:</strong> continuingeducation@ufv.ca<br/> <a href="/continuing-education/ask-a-question/">Or ask online</a></p> </div> </div><!-- /FOOTER --> </div> <div class="col-md-3 ufv-sb"> <div id="quick-links"> <ul id="nav-197" class="pale-green"><a 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the BC K-12 School System & Professional Standards for Educators</a></li> </ul> </li> <li><a href="/continuing-education/courses/first-aid/">First Aid and Safety</a> <ul class="multilevel-linkul-1"> <li><a href="/continuing-education/courses/first-aid/preventing-and-protecting-against-violence-in-the-workplace-/">Preventing and Protecting Against Violence in the Workplace </a></li> <li><a href="/continuing-education/courses/first-aid/red-cross-first-aid-and-cpr/">Red Cross First Aid and CPR</a></li> </ul> </li> <li><a href="/continuing-education/courses/health-and-fitness/">Health and Fitness</a> <ul class="multilevel-linkul-1"> <li><a href="/continuing-education/courses/health-and-fitness/kinesiology/">Kinesiology</a></li> <li><a href="/continuing-education/courses/health-and-fitness/nursing-foot-care/">Nursing Foot Care</a></li> <li><a href="/continuing-education/courses/health-and-fitness/protecting-patient-privacy/">Protecting Patient Privacy</a></li> </ul> </li> <li><a href="/continuing-education/courses/languages/">Languages</a> <ul class="multilevel-linkul-1"> <li><a href="/continuing-education/courses/languages/advanced-english-for-post--secondary/">Advanced English for Post Secondary</a></li> </ul> </li> </ul> </li> <li><span class="currentbranch0"><a href="/continuing-education/programs/">Programs</a></span> <ul class="multilevel-linkul-0"> <li><a href="/continuing-education/programs/activity-assistant/">Activity Assistant</a></li> <li><a href="/continuing-education/programs/advanced-medical-office-assistant/">Advanced Medical Office Assistant Certificate</a></li> <li><a href="/continuing-education/programs/bookkeeping-for-small-business/">Bookkeeping for Small Business Certificate</a></li> <li><a href="/continuing-education/programs/civic-governance-and-innovation/">Civic Governance and Innovation Certificate</a></li> <li><a href="/continuing-education/programs/dental-office-receptionist/">Dental Office Receptionist Certificate</a></li> <li><a href="/continuing-education/programs/human-resources-management/">Human Resources Management Certificate</a></li> <li><a href="/continuing-education/programs/legal-administrative-assistant/">Legal Administrative Assistant Certificate</a></li> <li><span class="currentbranch1"><a href="/continuing-education/programs/management-skills/">Management Skills Certificate</a></span></li> <li><a href="/continuing-education/programs/medical-office-assistant/">Medical Office Assistant Certificate</a></li> <li><a href="/continuing-education/programs/nursing-unit-clerk/">Nursing Unit Clerk Certificate</a></li> <li><a href="/continuing-education/programs/paralegal-certificate/">Paralegal Certificate</a></li> <li><a href="/continuing-education/programs/paralegal-diploma/">Paralegal Diploma</a></li> <li><a href="/continuing-education/programs/public-relations/">Public Relations Certificate</a></li> <li><a href="/continuing-education/programs/records-management/">Records Management Certificate</a></li> <li><a href="/continuing-education/programs/veterinary-administrative-assistant/">Veterinary Administrative Assistant Certificate</a></li> </ul> </li> <li><a href="/training/" target="_blank">Train your team</a> </li> <li><a href="/continuing-education/funding/">Fund your education</a> </li> <li><a href="/continuing-education/apply/">How to apply</a> </li> <li><a href="/continuing-education/current-students/">Current students</a> <ul class="multilevel-linkul-0"> <li><a href="/continuing-education/current-students/tuition-and-fees/">Tuition and fees</a> <ul class="multilevel-linkul-1"> <li><a href="/continuing-education/current-students/tuition-and-fees/withdrawals-cancellations-refunds/">Withdrawals, cancellations, refunds</a></li> <li><a href="/continuing-education/current-students/tuition-and-fees/bursaries/">Bursaries</a></li> <li><a href="/continuing-education/current-students/tuition-and-fees/t2202a-tuition-tax-credit-forms/">T2202A tuition tax credit forms</a></li> </ul> </li> <li><a href="/continuing-education/current-students/student-resources/">Student resources</a></li> </ul> </li> <li><a href="/continuing-education/gift-a-course/">Gift a course</a> </li> <li><a href="/continuing-education/partnerships/">Community partnerships</a> </li> <li><a href="/continuing-education/contact/">Contact us</a> <ul class="multilevel-linkul-0"> <li><a href="/continuing-education/contact/staff/">Staff</a></li> </ul> </li></ul> </div> <div> <div class="grey" style="border-top:20px solid white;width:100%;"><div class="testimonial" style="padding:20px 20px 10px 20px"> <span style="font-size:0.9em;">"The Management Skills program in the University of Fraser Valley Continuing Education program helped me earn a leadership position in the Health Informatics department at Fraser Health. I find the course material to be very applicable to today’s work environment. The instructors provided the education that I needed to transition from the staff level to the management level." </span><div style="line-height:110%;padding-bottom:12px;padding-top:7px;"> <ul style="font-size: 0.9em;list-style: none;margin-left: 0;padding-left: 1em; padding-bottom:0;text-indent: -1em;"><li>– Len Hurley</li><li style="font-size:0.9em;"> Management Skills program grad</li></ul></div></div></div> <div style="border-top:20px solid #fff;"><div style="border: 1px solid #00703c"><div style="background-color:#00703c; padding:12px 5% 3px 5%;margin-bottom:7px;"><p class="content-box-title">RELATED PROGRAMS</p></div><div style="padding:5%"><p><a href="/continuing-education/programs/human-resources-management/">Human Resources Management</a></p></div></div></div> </div> <div class="pagelet01"> <!-- n:277 --> <!-- Nav 277 sidebar --><!-- PROMO BOX: text/sidebar --> <div style="padding-bottom:7px;"> <div class="promo-box orange"> <div class="promo-box-sidebar"> <a href="/upgrading/" title=""> </a> <h2 style="font-size:30px"> Upgrade your skills & achieve your goals </h2> <p style="font-size:18px"> Upgrading and University Preparation (UUP) programs and courses can help you upgrade your academic and workplace skills. Tuition is free for domestic students. </p> <span style="padding-bottom:10px;"> <a style="color:#fff; padding: 15px; display:inline-block;" target="_self" href="/upgrading/"> Learn more about UUP</a> </span> </div> </div> </div> <!-- /sidebar --> </div> </div><!-- /ufv-sb --> </div><!-- ?11 --> </div><!-- ?11 --> <div style="padding-top:40px;"></div> <!-- Contact and links Footer --> <!-- n:273 footer contact--> <!-- Nav 273 Footer Contact --><!-- Contact Footer (Section or Department ) ct:322 --> <div class="row" id="contact-bar"> <div class="container"> <div class="row"> <div class="col-md-8 ufv-footer-contact"> <div id="contact-us"> <ul style="padding-left:12px;"> <li>604-851-6324</li> <li><a href="mailto:continuingeducation@ufv.ca" rel="nofollow">continuingeducation@ufv.ca</a></li> </ul> </div><!-- /id:contact-us --> </div><!-- /ufv-footer-contact --> <div style="padding-right:40px;" class="col-md-4 ufv-social"> <ul style="float:right;" class="social-buttons colored-bg-on-hover 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