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Submit a Dispute
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class="vs-wrapper-main overflow-hidden "> <nav class="verasafe-breadcrumbs bg-green text-white"> <div class="verasafe-breadcrumbs-container container mx-auto overflow-hidden px-v_column_spacing"> <div class="flex -mx-v_column_spacing"> <div class="verasafe-breadcrumbs-content w-full px-v_column_spacing py-3 relative"> <span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" href="https://verasafe.com" class="home" ><span property="name">Home</span></a><meta property="position" content="1"></span> <span class="breadcrumbs-separator"><i class="breadcrumbs-separator-icon"></i></span><span property="itemListElement" typeof="ListItem"><a property="item" typeof="WebPage" title="Go to Public Resources." href="//verasafe.com/public-resources/" class="home" ><span property="name">Public Resources</span></a><meta property="position" content="2"></span> <span class="breadcrumbs-separator"><i class="breadcrumbs-separator-icon"></i></span><span class="post post-public_resources current-item">Submit a dispute</span> </div> </div> </div> </nav> <header class="verasafe-narrow-header overflow-hidden flex items-center"> <div class="verasafe-narrow-header-container w-full relative flex items-center mx-auto no-shading bg-center"> <div class="verasafe-narrow-header-inner container mx-auto px-v_column_spacing z-10"> <div class="flex -mx-v_column_spacing"> <div class="w-full px-v_column_spacing py-v_column_spacing_2x "> <div class="narrow-header-icon-and-title flex -mx-v_column_spacing md:items-center"> <div class="narrow-header-title-and-subtitle w-auto pl-v_column_spacing pr-v_column_spacing "> <h1 class="narrow-header-title text-mobile_h2 leading-mobile_h2 sm:text-h2 sm:leading-h2 text-white font-bold mb-0"> Submit a Dispute<br /> Concerning a VeraSafe Participant </h1> </div> </div> </div> </div> </div> </div> </header> <div class="vs-stylized-intro bg-secondary_bg py-v_column_spacing_2x"> <div class="container mx-auto px-v_column_spacing"> <div class="vs-stylized-intro-inner flex flex-wrap -mx-v_column_spacing"> <div class=" w-full px-v_column_spacing vs-stylized-intro-content-container px-v_column_spacing vs-stylized-intro-body"> <div class="vs-stylized-intro-content"> <p><span style="font-weight: 400;">Welcome to the VeraSafe dispute resolution system for all VeraSafe self-regulatory programs, as well as disputes under the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), the EU-U.S. Privacy Shield Framework, Swiss-U.S. Privacy Shield Framework, U.S.-EU Safe Harbor Framework, and U.S.-Swiss Safe Harbor Framework. If you have a complaint or dispute concerning a participant of our program(s), you can submit the form below. This service is provided at no cost to the general public. VeraSafe will review your complaint and will try to facilitate a resolution. We can only accept complaints that meet our basic eligibility requirements.</span></p> <p><span style="font-weight: 400;">When you submit a complaint, you will receive an automatic reply indicating that VeraSafe has received your complaint. We may need to contact you to gather additional information about your complaint. Our investigation typically starts within two business days of receiving your submission.</span></p> <p><b>Additional resources:<br /> <a href="https://verasafe.com/privacy-solutions/privacy-program-certification-criteria/"><span style="font-weight: 400;">VeraSafe Privacy Program Certification Criteria</span></a><br /> </b><a href="https://verasafe.com/public-resources/dispute-resolution/dispute-resolution-procedure/"><span style="font-weight: 400;">Terms of the VeraSafe Data Privacy Framework Dispute Resolution Procedure</span></a></p> </div> </div> </div> </div> </div> <div class="container mx-auto px-v_column_spacing py-v_column_spacing_2x md:py-v_section_spacing"> <div class="flex -mx-v_column_spacing"> <div class="w-full px-v_column_spacing"> <noscript class="ninja-forms-noscript-message"> Notice: JavaScript is required for this content.</noscript> <style> /* FIELDS STYLES */ .nf-form-content .nf-field-container #nf-field-32-wrap .nf-field-element .ninja-forms-field { display: 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