xScope / FAQs - The Iconfactory Support

<!DOCTYPE html> <html lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=1024" /> <meta content="authenticity_token" name="csrf-param" /> <meta content="42a5fb8cd67675411a20dd42ce8467b712fe50c240087b8678f55024298f91f1" name="csrf-token" /> <title>xScope / FAQs - The Iconfactory Support</title> <link rel="canonical" href="https://support.iconfactory.com/kb/xscope" />  <link href="https://dygqdiu5wzisf.cloudfront.net/pkg/202206110340/frontend-datauri.css?1689886895" media="all" rel="stylesheet" type="text/css" />   <link href="https://dygqdiu5wzisf.cloudfront.net/pkg/202206110340/frontend.css?1689886895" media="all" rel="stylesheet" type="text/css" /> <link rel="stylesheet" href="//maxcdn.bootstrapcdn.com/font-awesome/4.1.0/css/font-awesome.min.css"/>     <link href="https://dygqdiu5wzisf.cloudfront.net/pkg/202206110340/safari.css?1689886895" media="all" rel="stylesheet" type="text/css" /> <script 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href="/kb">Knowledge Base</a></li> <li class="visit_site"><a href="http://iconfactory.com">Go to The Iconfactory →</a></li> </ul> </div> </div> <div id="page"> <div id="header" class="hide-mobile"> <h2 id="logo"><a href="/">The Iconfactory Support</a></h2> <div id="search" class="hide-mobile"> <form accept-charset="UTF-8" action="/search" method="get"><div style="margin:0;padding:0;display:inline"><input name="utf8" type="hidden" value="✓" /></div> <input class="searchfield" id="q" name="q" placeholder="Search Knowledge Base" type="text" /> <input id="t" name="t" type="hidden" value="f" /> <input id="recommend" name="recommend" type="hidden" value="1" /> <button type="submit" class="gbutton">Search</button> </form> </div> </div> <div id="content"> <div class="columns"> <div class="columns"> <div class="column maincol"> <h1>Knowledge Base / xScope</h1> <p class="pagedesc"><strong>47 </strong> articles in the xScope section in our Knowledge Base.</p> <ul class="articlelist"> <li class="kb-keyword-xscope kb-keyword-upgrade kb-keyword-purchase kb-keyword-registration kb-keyword-update kb-keyword-version kb-keyword-buy"> <h3><a href="/kb/xscope/upgrading-xscope">Upgrading xScope</a> </h3> <p class="meta"> First published June 26, 2014. <span class="updated"><strong>Updated:</strong> September 29, 2021</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-screen kb-keyword-sharing kb-keyword-tools kb-keyword-menubar kb-keyword-menu kb-keyword-bar kb-keyword-icon"> <h3><a href="/kb/xscope/why-is-xscope-sharing-my-screen">Why is xScope sharing my screen?</a> </h3> <p class="meta"> First published May 03, 2024. <span class="updated"><strong>Updated:</strong> May 03, 2024</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-register kb-keyword-mac kb-keyword-app kb-keyword-store kb-keyword-download"> <h3><a href="/kb/xscope/register-xscope-version-4-website-version-using-mac-app-store-version">Register xScope version 4 website version using Mac App Store version</a> </h3> <p class="meta"> First published April 24, 2015. <span class="updated"><strong>Updated:</strong> July 26, 2020</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-difference kb-keyword-iconfactory kb-keyword-website kb-keyword-purchase kb-keyword-mac kb-keyword-app kb-keyword-store kb-keyword-versions kb-keyword-overlay kb-keyword-screenshots kb-keyword-registration"> <h3><a href="/kb/xscope/differences-between-xscope-on-the-mac-app-store-and-iconfactory-website">Differences between xScope on the Mac App Store and Iconfactory Website</a> </h3> <p class="meta"> First published June 26, 2014. <span class="updated"><strong>Updated:</strong> July 27, 2021</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-setup kb-keyword-accessibility kb-keyword-permission kb-keyword-settings"> <h3><a href="/kb/xscope/troubleshooting-first-time-setup-in-xscope-4">Troubleshooting First-Time Setup in xScope 4</a> </h3> <p class="meta"> First published June 26, 2014. <span class="updated"><strong>Updated:</strong> March 26, 2018</span> </p> </li> <li class="kb-keyword-snow kb-keyword-leopard kb-keyword-2.2.3 kb-keyword-2.5.1 kb-keyword-3.2.2 kb-keyword-3.6.3 kb-keyword-xscope kb-keyword-re-download kb-keyword-redownload kb-keyword-version kb-keyword-old"> <h3><a href="/kb/xscope/downloading-older-versions-of-xscope">Downloading Older Versions of xScope</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> June 27, 2014</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-mirror kb-keyword-wifi kb-keyword-trouble"> <h3><a href="/kb/xscope/mirrored-computers-not-displaying-on-devices">Mirrored Computers Not Displaying On Devices</a> </h3> <p class="meta"> First published February 17, 2016. <span class="updated"><strong>Updated:</strong> February 17, 2016</span> </p> </li> <li class="kb-keyword-mirror kb-keyword-tool kb-keyword-connection kb-keyword-problem kb-keyword-xscope"> <h3><a href="/kb/xscope/trouble-connecting-to-the-mirror-tool">Trouble Connecting to the Mirror Tool</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> June 24, 2013</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-mavericks kb-keyword-10.9 kb-keyword-os kb-keyword-multiple kb-keyword-monitors kb-keyword-displays kb-keyword-across kb-keyword-guide kb-keyword-frame"> <h3><a href="/kb/xscope/using-xscope-with-multiple-monitors-in-mavericks-and-yosemite-os-109-and-1010">Using xScope with Multiple Monitors in Mavericks and Yosemite (OS 10.9 and 10.10)</a> </h3> <p class="meta"> First published June 26, 2014. <span class="updated"><strong>Updated:</strong> June 26, 2014</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-icon kb-keyword-dark kb-keyword-light kb-keyword-change kb-keyword-dock kb-keyword-mavericks kb-keyword-yosemite kb-keyword-os kb-keyword-x"> <h3><a href="/kb/xscope/changing-xscopes-application-icon">Changing xScope's Application Icon</a> </h3> <p class="meta"> First published June 26, 2014. <span class="updated"><strong>Updated:</strong> June 26, 2014</span> </p> </li> <li class="kb-keyword-overlay kb-keyword-scroll kb-keyword-bar kb-keyword-scrollbar kb-keyword-xscope kb-keyword-display kb-keyword-inset kb-keyword-measurements"> <h3><a href="/kb/xscope/scroll-bars-and-the-overlay-tool-in-xscope-4">Scroll Bars and the Overlay Tool in xScope 4</a> </h3> <p class="meta"> First published July 09, 2014. <span class="updated"><strong>Updated:</strong> July 09, 2014</span> </p> </li> <li class="kb-keyword-retina kb-keyword-display kb-keyword-points kb-keyword-pixels kb-keyword-preference kb-keyword-xscope kb-keyword-measure kb-keyword-alignment kb-keyword-scale kb-keyword-resolution"> <h3><a href="/kb/xscope/points-and-pixels-in-xscope">Points and Pixels in xScope</a> </h3> <p class="meta"> First published October 08, 2012. <span class="updated"><strong>Updated:</strong> October 08, 2012</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-retina kb-keyword-macbook kb-keyword-pro kb-keyword-support"> <h3><a href="/kb/xscope/xscope-and-the-new-retina-macbook-pro">xScope and the New Retina Macbook Pro</a> </h3> <p class="meta"> First published July 17, 2012. <span class="updated"><strong>Updated:</strong> September 12, 2012</span> </p> </li> <li class="kb-keyword-screenshot kb-keyword-everything kb-keyword-loupe kb-keyword-frames kb-keyword-tooltip kb-keyword-guides kb-keyword-setting kb-keyword-color kb-keyword-palette kb-keyword-xscope"> <h3><a href="/kb/xscope/tooltips-in-loupe-and-frames-in-xscope-4">Tooltips in Loupe and Frames in xScope 4</a> </h3> <p class="meta"> First published April 24, 2015. <span class="updated"><strong>Updated:</strong> April 24, 2015</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-ruler kb-keyword-knocked kb-keyword-out kb-keyword-area kb-keyword-grey kb-keyword-monitor kb-keyword-multiple kb-keyword-two kb-keyword-screen kb-keyword-display"> <h3><a href="/kb/xscope/rulers-tool-causing-display-issues-on-dual-monitor-setups">Rulers Tool Causing Display Issues On Dual-Monitor Setups</a> </h3> <p class="meta"> First published April 19, 2012. <span class="updated"><strong>Updated:</strong> June 25, 2014</span> </p> </li> <li class="kb-keyword-double kb-keyword-icons kb-keyword-dock"> <h3><a href="/kb/xscope/why-i-am-seeing-two-xscope-icons-in-my-dock">Why I am seeing two xScope icons in my Dock?</a> </h3> <p class="meta"> First published August 31, 2012. <span class="updated"><strong>Updated:</strong> June 25, 2014</span> </p> </li> <li class="kb-keyword-bulk kb-keyword-license kb-keyword-site kb-keyword-pack kb-keyword-xscope kb-keyword-sale kb-keyword-buy kb-keyword-purchase kb-keyword-users kb-keyword-multiple"> <h3><a href="/kb/xscope/bulk-user-licenses-for-xscope">Bulk User Licenses for xScope</a> </h3> <p class="meta"> First published January 27, 2012. <span class="updated"><strong>Updated:</strong> June 25, 2014</span> </p> </li> <li class="kb-keyword-hide kb-keyword-dock kb-keyword-icon"> <h3><a href="/kb/xscope/hiding-the-xscope-dock-icon">Hiding the xScope Dock icon</a> </h3> <p class="meta"> First published February 01, 2012. <span class="updated"><strong>Updated:</strong> July 08, 2014</span> </p> </li> <li class="kb-keyword-lock kb-keyword-mirror kb-keyword-tool kb-keyword-xscope kb-keyword-stay kb-keyword-one kb-keyword-window"> <h3><a href="/kb/xscope/locking-the-mirror-tools-position">Locking the Mirror Tool's Position</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-pinch kb-keyword-zoom kb-keyword-mirror kb-keyword-tool kb-keyword-xscope"> <h3><a href="/kb/xscope/no-pinch-to-zoom-in-the-mirror-tool">No Pinch-To-Zoom in the Mirror Tool</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-clipboard kb-keyword-mirror kb-keyword-files kb-keyword-retina kb-keyword-display kb-keyword-xscope kb-keyword-photoshop kb-keyword-documents kb-keyword-window kb-keyword-contents kb-keyword-image kb-keyword-picture"> <h3><a href="/kb/xscope/displaying-files-and-the-clipboard-in-the-mirror-tool">Displaying Files and the Clipboard in the Mirror Tool</a> </h3> <p class="meta"> First published February 21, 2012. <span class="updated"><strong>Updated:</strong> February 21, 2012</span> </p> </li> <li class="kb-keyword-screen kb-keyword-size kb-keyword-template kb-keyword-screens kb-keyword-xscope"> <h3><a href="/kb/xscope/setting-custom-screens-templates">Setting Custom Screens Templates</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-color kb-keyword-palette kb-keyword-colors kb-keyword-loupe kb-keyword-xscope"> <h3><a href="/kb/xscope/clearing-the-loupes-color-palette">Clearing the Loupe's Color Palette</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-export kb-keyword-save kb-keyword-load kb-keyword-import kb-keyword-palette kb-keyword-color kb-keyword-loupe kb-keyword-xscope"> <h3><a href="/kb/xscope/exportingimporting-the-loupes-color-palette">Exporting/Importing the Loupe's Color Palette</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-zoom kb-keyword-loupe kb-keyword-change kb-keyword-xscope"> <h3><a href="/kb/xscope/adjusting-the-loupes-zoom-setting">Adjusting the Loupe's Zoom Setting</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-guides kb-keyword-frames kb-keyword-one kb-keyword-single kb-keyword-monitor kb-keyword-xscope"> <h3><a href="/kb/xscope/restraining-guides-and-frames-to-one-monitor">Restraining Guides and Frames to One Monitor</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-crosshairs kb-keyword-default kb-keyword-origin kb-keyword-setting kb-keyword-xscope kb-keyword-return"> <h3><a href="/kb/xscope/resetting-the-crosshair-tools-origin">Resetting the Crosshair Tool's Origin</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-select kb-keyword-color kb-keyword-palette kb-keyword-colors kb-keyword-loupe kb-keyword-how kb-keyword-xscope"> <h3><a href="/kb/xscope/selecting-a-color-in-the-loupe">Selecting a Color in the Loupe</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> June 25, 2014</span> </p> </li> <li class="kb-keyword-dimensions kb-keyword-screens kb-keyword-guides kb-keyword-frames kb-keyword-crosshair kb-keyword-color kb-keyword-tool kb-keyword-change kb-keyword-xscope kb-keyword-colors"> <h3><a href="/kb/xscope/changing-tool-colors">Changing Tool Colors</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> January 19, 2012</span> </p> </li> <li class="kb-keyword-xscope kb-keyword-condense kb-keyword-tools kb-keyword-menu kb-keyword-bar kb-keyword-one kb-keyword-icon kb-keyword-general kb-keyword-preferences"> <h3><a href="/kb/xscope/condensing-xscopes-menu-bar-icons">Condensing xScope's Menu Bar Icons</a> </h3> <p class="meta"> First published January 19, 2012. <span class="updated"><strong>Updated:</strong> June 26, 2014</span> </p> </li> </ul> <div role="navigation" aria-label="<span class="translation_missing" title="translation missing: en.will_paginate.container_aria_label">Container Aria Label</span>" class="pagination"><span class="previous_page disabled" aria-disabled="true">← Previous</span> <em class="current" aria-label="<span class="translation_missing" title="translation missing: en.will_paginate.page_aria_label">Page Aria Label</span>" aria-current="page">1</em> <a rel="next" aria-label="<span class="translation_missing" title="translation missing: en.will_paginate.page_aria_label">Page Aria Label</span>" href="/kb/xscope/p/2">2</a> <a class="next_page" rel="next" href="/kb/xscope/p/2">Next →</a></div> </div> <div class="column sidebar"> <h2 class="top">Knowledge Base Sections</h2> <p>Not finding what you need? Check out our other sections</p> <ul class="sections"> <li> <a href="/kb/general">General</a> </li> <li> <a href="/kb/wallaroo">Wallaroo</a> </li> <li> <a href="/kb/linea">Linea</a> </li> <li> <a href="/kb/xscope">xScope</a> </li> <li> <a href="/kb/triode">Triode</a> </li> <li> <a href="/kb/tot">Tot</a> </li> <li> <a href="/kb/ipulse">iPulse</a> </li> <li> <a href="/kb/worldwideweb">WorldWideWeb</a> </li> <li> <a href="/kb/frenzic">Frenzic</a> </li> <li> <a href="/kb/ollies-arcade">Ollies Arcade</a> </li> <li> <a href="/kb/exify">Exify</a> </li> <li> <a href="/kb/flare">Flare</a> </li> <li> <a href="/kb/clicker">Clicker</a> </li> </ul> </div> </div> <div class="rule"></div> </div>  <div class="footerbox columns"> <div class="column first"> <h2>Recent Discussions</h2> <table class="listing"> <tr> <td class="icon"><span class="icon questions"></span></td> <td class="date"><span class='timestamp' rel='%d %b %H:%M' title='26 Mar, 2012 06:14 PM'>26 Mar, 2012 06:14 PM</span></td> <td class="link"><a href="/discussions/questions/10753-xscope-problem">xScope Problem</a></td> </tr> </table> </div> <div class="column last"> <h2>Recent Articles</h2> <table class="listing"> <tr class="section-wallaroo kb-keyword-wallaroo kb-keyword-wallpaper kb-keyword-shortcut kb-keyword-reinstall kb-keyword-not kb-keyword-working"> <td class="icon"><span class="icon folder"></span></td> <td class="link"><a href="/kb/wallaroo/the-shortcut-isnt-working-properly-how-do-i-fix-it">The shortcut isn't working properly. How do I fix it?</a></td> </tr> <tr class="section-ipulse kb-keyword-ipulse kb-keyword-storage kb-keyword-ios kb-keyword-ipados kb-keyword-settings kb-keyword-cache"> <td class="icon"><span class="icon folder"></span></td> <td class="link"><a href="/kb/ipulse/ipulse-for-iosipados-shows-different-storage-usage-than-settings">iPulse for iOS/iPadOS shows different storage usage than Settings</a></td> </tr> <tr class="section-xscope kb-keyword-xscope kb-keyword-screen kb-keyword-sharing kb-keyword-tools kb-keyword-menubar kb-keyword-menu kb-keyword-bar kb-keyword-icon"> <td class="icon"><span class="icon folder"></span></td> <td class="link"><a href="/kb/xscope/why-is-xscope-sharing-my-screen">Why is xScope sharing my screen?</a></td> </tr> <tr class="section-general kb-keyword-crash kb-keyword-ips kb-keyword-report kb-keyword-debug kb-keyword-data kb-keyword-send"> <td class="icon"><span class="icon folder"></span></td> <td class="link"><a href="/kb/general/sending-us-an-ips-file-for-debugging-on-ios-or-ipados">Sending us an .ips file for debugging on iOS or iPadOS</a></td> </tr> <tr class="section-ipulse kb-keyword-ipulse kb-keyword-audio kb-keyword-alerts"> <td class="icon"><span class="icon folder"></span></td> <td class="link"><a href="/kb/ipulse/turning-off-ipulse-audio-alerts-on-iosipados">Turning off iPulse audio alerts on iOS/iPadOS</a></td> </tr> </table> </div> </div>  </div> <div id="footer"> <p class="copyleft">Powered by <a href="http://tenderapp.com">Tender™</a>.</p> </div> </div> </div> <script type="text/javascript"> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-3465274-5', 'auto'); ga('set', 'anonymizeIp', true); ga('send', 'pageview'); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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xScope / FAQs - The Iconfactory Support