Ongoing Issues - The Spotify Community

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</div> </div> <div class="lia-menu-bar lia-menu-bar-top top-block lia-component-menu-bar"> <div class="lia-decoration-border-menu-bar"> <div class="lia-decoration-border-menu-bar-top"> <div> </div> </div> <div class="lia-decoration-border-menu-bar-content"> <div> <div class="lia-menu-bar-buttons"> <div class="lia-menu-navigation-wrapper lia-js-hidden lia-menu-action" id="actionMenuDropDown_0"> <div class="lia-menu-navigation"> <div class="dropdown-default-item"><a title="Show option menu" class="lia-js-menu-opener default-menu-option lia-js-click-menu lia-link-navigation" aria-expanded="false" role="button" aria-label="Hot Ideas" id="dropDownLink_0" href="#">Hot Ideas</a> <div class="dropdown-positioning"> <div class="dropdown-positioning-static"> <ul aria-label="Dropdown menu items" role="list" id="dropdownmenuitems_0" class="lia-menu-dropdown-items"> <li role="listitem"><span class="lia-link-navigation lia-ideas-actions-popular lia-action-selected lia-link-disabled 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class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="FilteredByMessageStatus lia-panel-feedback-banner-note lia-component-status"> <div class="lia-text"> <span class="label-filtered-by-title">Showing ideas with status <span class="label">Under investigation</span>.</span> <a class="lia-link-navigation remove-filter-link" id="link_1" href="https://community.spotify.com/t5/Ongoing-Issues/idb-p/ongoing_issues">Show all ideas</a> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-main"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-main-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="custom-message-list"> <section> <header> <h2>Forum Posts</h2> <div> <label for="community-activity-sorted-by">Sorted by:</label> <select id="community-activity-sorted-by"> <option value="recent" >Most recent</option> <option value="views" >Most viewed</option> <option value="replies" >Most commented</option> <option value="kudos" >Most liked</option> </select> </div> </header> <article class="custom-message-tile custom-thread-topanswer custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24071986" title="View profile"> <img class="lia-user-avatar-message" alt="Yordan" src="https://community.spotify.com/t5/image/serverpage/image-id/135803i5DF63939A45332B6/image-dimensions/150x150/image-coordinates/167%2C427%2C779%2C1039?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Issue-with-the-Web-Player-skipping-tracks-on-multiple-devices/idi-p/6504570" title="Issue with the Web Player skipping tracks on multiple devices"> Issue with the Web Player skipping tracks on multiple devices</a> </h3> <div class="bgHighlight"></div> <p> We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24071986' rel='author' title='View profile'> <span class="login-bold">Yordan</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-11-13 9:31:41 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Saturday </time> </div> </li> <li class="lastreplyauthor">MrKnobs</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>22329</b> Views</li> <li class="replies"><b>180</b> comments</li> <li class="kudos"><b>270</b> likes</li> <li class="labels"> <div class="label-name">Desktop</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-11-13 9:31:41 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>22329</b> Views</li> <li class="custom-tile-replies"><b>180</b> comments</li> <li class="custom-tile-kudos"><b>270</b> votes</li> </ul> <i class="status-icon" title="This thread has a top answer"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/22914849" title="View profile"> <img class="lia-user-avatar-message" alt="Novy" src="https://community.spotify.com/t5/image/serverpage/image-id/157994i3EEB604E6F16B1F2/image-dimensions/150x150/image-coordinates/0%2C653%2C1986%2C2640?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Podcast-quot-Recently-Updated-quot-list-not-updating/idi-p/6657289" title="Podcast "Recently Updated" list not updating"> Podcast "Recently Updated" list not updating</a> </h3> <div class="bgHighlight"></div> <p> Hey folks, We've received some reports that the podcast "Recently Updated" list is not updating. This is being investigated. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/22914849' rel='author' title='View profile'> <span class="login-bold">Novy</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">Hey folks,    We've received some reports that the podcast "Recently Updated" list is not updating.    This is being investigated. </li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2025-01-16 6:52:57 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 15 hours ago </time> </div> </li> <li class="lastreplyauthor">KyzrK</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>2988</b> Views</li> <li class="replies"><b>50</b> comments</li> <li class="kudos"><b>37</b> likes</li> <li class="labels"> <div class="label-name">Other</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2025-01-16 6:52:57 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>2988</b> Views</li> <li class="custom-tile-replies"><b>50</b> comments</li> <li class="custom-tile-kudos"><b>37</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25681429" title="View profile"> <img class="lia-user-avatar-message" alt="Maria" src="https://community.spotify.com/t5/image/serverpage/image-id/163782iFE12710CB63D389E/image-dimensions/150x150/image-coordinates/0%2C924%2C2268%2C3192?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Recently-played-artists-section-not-updating/idi-p/6339420" title="Recently played artists section not updating"> Recently played artists section not updating</a> </h3> <div class="bgHighlight"></div> <p> We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/25681429' rel='author' title='View profile'> <span class="login-bold">Maria</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-09-13 1:10:18 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Friday </time> </div> </li> <li class="lastreplyauthor">fonduefroide</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>45903</b> Views</li> <li class="replies"><b>384</b> comments</li> <li class="kudos"><b>258</b> likes</li> <li class="labels"> <div class="label-name">Accounts</div><div class="label-name">Other</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-09-13 1:10:18 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>45903</b> Views</li> <li class="custom-tile-replies"><b>384</b> comments</li> <li class="custom-tile-kudos"><b>258</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24620613" title="View profile"> <img class="lia-user-avatar-message" alt="Vasil" src="https://community.spotify.com/t5/image/serverpage/image-id/138564iD11858EFC7EA8F29/image-dimensions/150x150/image-coordinates/15%2C108%2C830%2C923?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Smart-Shuffle-keeps-turning-itself-on/idi-p/6214670" title="Smart Shuffle keeps turning itself on"> Smart Shuffle keeps turning itself on</a> </h3> <div class="bgHighlight"></div> <p> Hey folks! Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The Smart Shuffle feature works on a playlist-by-playlist basis. If you turn it off on one... </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24620613' rel='author' title='View profile'> <span class="login-bold">Vasil</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">Hey folks!   Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into. Note: The Smart Shuffle f...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-07-25 10:01:10 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Saturday </time> </div> </li> <li class="lastreplyauthor">Didyouknow</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>21051</b> Views</li> <li class="replies"><b>135</b> comments</li> <li class="kudos"><b>343</b> likes</li> <li class="labels"> <div class="label-name">Other</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-07-25 10:01:10 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>21051</b> Views</li> <li class="custom-tile-replies"><b>135</b> comments</li> <li class="custom-tile-kudos"><b>343</b> votes</li> </ul> <i class="status-icon" title="This thread has a top answer"></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24071986" title="View profile"> <img class="lia-user-avatar-message" alt="Yordan" src="https://community.spotify.com/t5/image/serverpage/image-id/135803i5DF63939A45332B6/image-dimensions/150x150/image-coordinates/167%2C427%2C779%2C1039?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Playback-issues-Songs-going-silent-on-Android-app/idi-p/5898161" title="Playback issues: Songs going silent on Android app"> Playback issues: Songs going silent on Android app</a> </h3> <div class="bgHighlight"></div> <p> We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d... </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24071986' rel='author' title='View profile'> <span class="login-bold">Yordan</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-02-21 8:32:57 AM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> Thursday </time> </div> </li> <li class="lastreplyauthor">Marion15</li> <li class="lastreplyrank">Gig Goer</li> <li class="views"><b>67552</b> Views</li> <li class="replies"><b>354</b> comments</li> <li class="kudos"><b>654</b> likes</li> <li class="labels"> <div class="label-name">Android</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-02-21 8:32:57 AM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>67552</b> Views</li> <li class="custom-tile-replies"><b>354</b> comments</li> <li class="custom-tile-kudos"><b>654</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-topanswer custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24068509" title="View profile"> <img class="lia-user-avatar-message" alt="Kiril" src="https://community.spotify.com/t5/image/serverpage/image-id/132091iF16DB1FD04AC3B8C/image-dimensions/150x150/image-coordinates/0%2C66%2C300%2C366?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Spotify-app-is-skipping-after-a-few-seconds-on-Samsung-TVs/idi-p/5831641" title="Spotify app is skipping after a few seconds on Samsung TVs"> Spotify app is skipping after a few seconds on Samsung TVs</a> </h3> <div class="bgHighlight"></div> <p> We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devices, and trouble-shooting has already been tried. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24068509' rel='author' title='View profile'> <span class="login-bold">Kiril</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs.  The reports note that tracks are playing without audio on the Samsung TV devi...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-01-22 1:27:53 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2 weeks ago </time> </div> </li> <li class="lastreplyauthor">RAK47</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>33473</b> Views</li> <li class="replies"><b>109</b> comments</li> <li class="kudos"><b>235</b> likes</li> <li class="labels"> <div class="label-name">Other</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2024-01-22 1:27:53 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>33473</b> Views</li> <li class="custom-tile-replies"><b>109</b> comments</li> <li class="custom-tile-kudos"><b>235</b> votes</li> </ul> <i class="status-icon" title="This thread has a top answer"></i> </article> <article class="custom-message-tile custom-thread-requires-moderation custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/25867192" title="View profile"> <img class="lia-user-avatar-message" alt="Spoty13" src="https://community.spotify.com/t5/image/serverpage/avatar-name/Puppy/avatar-theme/candy/avatar-collection/Spotify_New/avatar-display-size/profile/version/2?xdesc=1.0" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Spotify-keeps-playing-hidden-songs/idi-p/5653629" title="Spotify keeps playing hidden songs"> Spotify keeps playing hidden songs</a> </h3> <div class="bgHighlight"></div> <p> Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just suddenly start to play. Updates and new device didn鈥檛 ... </p> <ul class="messagelist-fields"> <li class="authorname"> <a href='/t5/user/viewprofilepage/user-id/25867192' rel='author' title='View profile'> <span class="">Spoty13</span> </a> </li> <li class="authorrank">Casual Listener</li> <li class="searchsnippet">Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...</li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-17 9:08:58 PM </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> a week ago </time> </div> </li> <li class="lastreplyauthor">notsupossed</li> <li class="lastreplyrank">Newbie</li> <li class="views"><b>32181</b> Views</li> <li class="replies"><b>153</b> comments</li> <li class="kudos"><b>278</b> likes</li> <li class="labels"> <div class="label-name">Your Library</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 2023-10-17 9:08:58 PM </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>32181</b> Views</li> <li class="custom-tile-replies"><b>153</b> comments</li> <li class="custom-tile-kudos"><b>278</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24071942" title="View profile"> <img class="lia-user-avatar-message" alt="Ivelina" src="https://community.spotify.com/t5/image/serverpage/image-id/167292iB5DF246FCCDE4801/image-dimensions/150x150/image-coordinates/17%2C0%2C1153%2C1136?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/On-Repeat-not-updating/idi-p/6727774" title="On Repeat not updating"> On Repeat not updating</a> </h3> <div class="bgHighlight"></div> <p> We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24071942' rel='author' title='View profile'> <span class="login-bold">Ivelina</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind. </li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 4 hours ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 4 hours ago </time> </div> </li> <li class="lastreplyauthor">Ivelina</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>576</b> Views</li> <li class="replies"><b>19</b> comments</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">Your Library</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 4 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>576</b> Views</li> <li class="custom-tile-replies"><b>19</b> comments</li> <li class="custom-tile-kudos"><b>0</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> <article class="custom-message-tile custom-thread-unread"> <div> <a class="UserAvatar lia-link-navigation" href="/t5/user/viewprofilepage/user-id/24843417" title="View profile"> <img class="lia-user-avatar-message" alt="Joan" src="https://community.spotify.com/t5/image/serverpage/image-id/147417i728DBC01D04CE3A9/image-dimensions/150x150/image-coordinates/0%2C150%2C1349%2C1499?v=v2" /> </a> </div> <div> <h3> <a href="/t5/Ongoing-Issues/Album-Covers-Don-t-Show-on-iOS-Lock-Screen-Player/idi-p/6726666" title="Album Covers Don't Show on iOS Lock Screen Player"> Album Covers Don't Show on iOS Lock Screen Player</a> </h3> <div class="bgHighlight"></div> <p> We've been getting reports that album covers don't appear correctly on the iOS lockscreen. This is being investigated. </p> <ul class="messagelist-fields"> <li class="authorname"> <img class="lia-user-rank-icon lia-user-rank-icon-left" title="Moderator" alt="Moderator" src="/html/rank_icons/Spotify_Icon_RGB_Black.png"> <a href='/t5/user/viewprofilepage/user-id/24843417' rel='author' title='View profile'> <span class="login-bold">Joan</span> </a> </li> <li class="authorrank">Moderator</li> <li class="searchsnippet">We've been getting reports that album covers don't appear correctly on the iOS lockscreen. This is being investigated. </li> <li class="topicpostdate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 11 hours ago </time> </div> </li> <li class="lastreplydate"> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 11 hours ago </time> </div> </li> <li class="lastreplyauthor">Joan</li> <li class="lastreplyrank">Moderator</li> <li class="views"><b>699</b> Views</li> <li class="replies"><b>217</b> comments</li> <li class="kudos"><b>0</b> likes</li> <li class="labels"> <div class="label-name">iOS</div> </li> <li class="status"> <div class="label-name">Under investigation</div> </li> </ul> <aside> <div class="custom-tile-date"> <time datetime="yyyy-MM-dd hh:mm a"> 11 hours ago </time> </div> | <div class="custom-tile-category"> <strong> <span>Posted in </span> <a href="/t5/Ongoing-Issues/idb-p/ongoing_issues">Ongoing Issues</a> </strong> </div> <div> </div> </aside> </div> <ul class="custom-tile-statistics"> <li class="custom-tile-views"><b>699</b> Views</li> <li class="custom-tile-replies"><b>217</b> comments</li> <li class="custom-tile-kudos"><b>0</b> votes</li> </ul> <i class="status-icon" title=""></i> </article> </section> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-section-footer"> <div class="lia-quilt-column lia-quilt-column-24 lia-quilt-column-single lia-quilt-column-section-footer-content"> <div class="lia-quilt-column-alley lia-quilt-column-alley-single"> <div class="lia-menu-bar lia-menu-bar-bottom lia-component-paging"> <div class="lia-decoration-border-menu-bar"> <div class="lia-decoration-border-menu-bar-top"> <div> </div> </div> <div class="lia-decoration-border-menu-bar-content"> <div> <div class="lia-menu-bar-buttons"> </div> </div> </div> <div class="lia-decoration-border-menu-bar-bottom"> <div> </div> </div> </div> </div> </div> </div> </div><div class="lia-quilt-row lia-quilt-row-footer"> <div class="lia-quilt-column lia-quilt-column-24 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