Grave sessões do TeamViewer e carregue-as para o seu armazenamento na nuvem

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aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-cb07d61f9c" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--6 aem-Grid--phone--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--ul-style-bullets aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-cf58c6cdc3":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-10-01T09:38:53Z","xdm:text":"<p>O Cloud Session Recording permite que você carregue gravações de sessão para armazenamento personalizado. Armazenar essas gravações para revisão posterior pode ser útil para melhorias de qualidade, treinamento e auditoria. Este artigo explica como configurar a Gravação de Sessão na Nuvem. Para saber mais sobre como iniciar uma gravação de uma sessão remota, leia&nbsp;<a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-classic/remote-control/in-session-features/record-a-remote-session.html\" target=\"_blank\">este artigo</a>.</p>\r\n<p><i>Este artigo se aplica aos detentores de licenças do Tensor que usam Windows e Linux.</i></p>\r\n<h3>Como configurar a gravação de sessão na nuvem</h3>\r\n<p>Para configurar isso, você terá que&nbsp;<a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/devices/policies.html\">criar ou atualizar uma política</a>&nbsp;do TeamViewer e adicionar uma <a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/devices/policy-settings.html\">configuração de política</a> específica&nbsp;. Essa configuração de política é chamada&nbsp;Carregar gravação de sessão para armazenamento personalizado. Ele oferece a opção de carregar gravações de sessão para um servidor SFTP, que pode ser auto-hospedado ou executado em um ambiente de nuvem, como Azure ou Amazon Web Services.</p>\r\n<p>Portanto, para configurar o Cloud Session Recording, você precisa:</p>\r\n<ol>\r\n<li>Crie uma política e adicione a configuração&nbsp;de política Carregar gravação de sessão na nuvem&nbsp;personalizada para sua política. Saiba como criar uma política&nbsp;<a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/devices/policies.html\">aqui</a>.</li>\r\n<li>Aplique a política aos seus dispositivos. Saiba como aplicar uma política aos seus dispositivos&nbsp;<a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/devices/policies.html\">aqui</a>.</li>\r\n</ol>\r\n<p>Assim que a política for aplicada aos seus dispositivos,&nbsp;todas as sessões gravadas do TeamViewer estabelecidas nesses dispositivos serão carregadas para o seu armazenamento na nuvem.</p>\r\n<p><b>Dica</b>:&nbsp;Essa configuração de política pode&nbsp;ser&nbsp;combinada com outras configurações de política.</p>\r\n<p>Por exemplo, você pode adicionar à sua política as seguintes configurações de política:</p>\r\n<ul>\r\n<li>Impor a gravação automática de sessões de controle remoto</li>\r\n<li>Desativar a interrupção e pausa de gravações de sessão</li>\r\n</ul>\r\n<h3>Como configurar a configuração de política</h3>\r\n<h4>Métodos de autenticação</h4>\r\n<p>Atualmente, oferecemos suporte a dois tipos de métodos de autenticação:</p>\r\n<ul>\r\n<li>Autenticação de senha</li>\r\n<li>Autenticação de chave pública</li>\r\n</ul>\r\n<p>Verifique qual deles é suportado pelo seu servidor/serviço SFTP e escolha o Tipo de Serviço apropriadamente.</p>\r\n<p>Digite o nome de usuário da conta que deve ser usada para o upload e defina a URL de destino, que será seu servidor SFTP, incluindo o caminho para a gravação da sessão. Recomenda-se que os direitos da conta escolhida para acesso de gravação sejam minimizados e potencialmente limitados à respectiva pasta para a qual a URL está apontando.</p>\r\n<h4>Senha criptografada/Chave privada criptografada</h4>\r\n<p>As credenciais que serão usadas para carregar gravações de sessão para o armazenamento SFTP serão criptografadas e descriptografadas por um certificado definido pelo usuário. Isso garante que apenas o dispositivo de carregamento tenha acesso às credenciais SFTP. Isso significa que a senha ou chave privada precisará ser fornecida em um estado criptografado. Isso pode ser alcançado seguindo estas etapas:</p>\r\n<p>1. Esta etapa pode ser ignorada se já houver um certificado capaz de descriptografar arquivos. Para criar esse certificado, você pode usar o&nbsp;comando New-SelfSignedCertificate&nbsp;PowerShell (consulte a documentação&nbsp;<a href=\"https://learn.microsoft.com/pt-br/powershell/module/pki/new-selfsignedcertificate\">aqui</a>) substituindo&nbsp;&lt;YourCertificateSubject&gt;&nbsp;pelo nome da entidade desejada (requer direitos elevados para ser executado):</p>\r\n<p><code>New-SelfSignedCertificate -Subject &lt;YourCertificateSubject&gt; -CertStoreLocation cert:\\LocalMachine\\My -KeyUsage KeyEncipherment, DataEncipherment, KeyAgreement -Type DocumentEncryptionCert</code></p>\r\n<p>2. Suas credenciais escolhidas devem ser criptografadas na Sintaxe de Mensagem Criptográfica (CMS) com seu certificado. Isso pode ser feito usando o&nbsp;comando Protect-CmsMessagePowerShell (<a href=\"https://learn.microsoft.com/pt-br/powershell/module/microsoft.powershell.security/protect-cmsmessage?view=powershell-7.4\">Documentação</a>) substituindo&nbsp;&lt;Certificate&gt;&nbsp;pelo caminho para o certificado ou um identificador como o assunto ou a impressão digital.</p>\r\n<ul>\r\n<li><b>Autenticação de senha:</b> Substitua&nbsp;&lt;Senha&gt;&nbsp;pela senha da conta de usuário SFTP.</li>\r\n</ul>\r\n<p><code><b>Protect-CmsMessage -To &lt;Certificado&gt; -Content &lt;Senha&gt;</b><br>\r\n</code></p>\r\n<ul>\r\n<li><b>Autenticação de chave pública:</b>&nbsp;Substitua&nbsp;&lt;PathToPrivateKey&gt;&nbsp;pelo caminho relativo ou absoluto da chave privada da conta de usuário SFTP.</li>\r\n</ul>\r\n<p><code><b>Get-Content &lt;CaminhoParaChavePrivada&gt; | Protect-CmsMessage -To&nbsp;&lt;Certificado&gt;</b></code></p>\r\n<p>3. Para que a descriptografia dessas credenciais funcione nos dispositivos aos quais a política será atribuída, o certificado também deve ser implementado. Para garantir que o certificado não possa ser adulterado, o certificado deve ser implementado em um local seguro.<br>\r\n</p>\r\n<ul>\r\n<li><b>Windows:</b>&nbsp;armazene o certificado no certificado de armazenamento de certificados do computador local:\\LocalMachine\\My&nbsp;(armazenamento de&nbsp;certificados do computador local). Sugerimos limitar o acesso à chave privada à conta SYSTEM.</li>\r\n<li><b>Linux:</b>&nbsp;Armazene a chave privada em&nbsp;/etc/teamviewer/ssl/private&nbsp;e certificados públicos em&nbsp;/etc/teamviewer/ssl/certs. Verifique se o certificado público e a chave privada correspondente têm o mesmo nome de arquivo base. por exemplo,&nbsp;MyCompanySFTP.pem&nbsp;e&nbsp;MyCompanySFTP.key&nbsp;. Certifique-se de que o root é o proprietário do arquivo de chave privada e é a única conta com acesso a ele.</li>\r\n</ul>\r\n<p>Agora, você está pronto para salvar a política.&nbsp;Recomenda-se que toda a configuração seja testada antes de implementá-la completamente.</p>\r\n<h3>Como salvar a configuração de política</h3>\r\n<h4>Salvando a configuração de política com senha criptografada - Tipo de serviço é SFTP (Senha)</h4>\r\n<p>Se você optar por salvar a configuração de política com uma senha criptografada, adicione as informações nos campos abaixo e salve a configuração de política.</p>\r\n<ul>\r\n<li>Nome de usuário</li>\r\n<li>URL de destino</li>\r\n<li>Senha criptografada</li>\r\n<li>Impressão digital do certificado</li>\r\n</ul>\r\n"}}" id="text-cf58c6cdc3" class="cmp-text"> <p>O Cloud Session Recording permite que você carregue gravações de sessão para armazenamento personalizado. Armazenar essas gravações para revisão posterior pode ser útil para melhorias de qualidade, treinamento e auditoria. Este artigo explica como configurar a Gravação de Sessão na Nuvem. Para saber mais sobre como iniciar uma gravação de uma sessão remota, leia <a href="/pt-br/global/support/knowledge-base/teamviewer-classic/remote-control/in-session-features/record-a-remote-session/" target="_blank">este artigo</a>.</p> <p><i>Este artigo se aplica aos detentores de licenças do Tensor que usam Windows e Linux.</i></p> <h3>Como configurar a gravação de sessão na nuvem</h3> <p>Para configurar isso, você terá que <a href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policies/">criar ou atualizar uma política</a> do TeamViewer e adicionar uma <a href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policy-settings/">configuração de política</a> específica . Essa configuração de política é chamada Carregar gravação de sessão para armazenamento personalizado. Ele oferece a opção de carregar gravações de sessão para um servidor SFTP, que pode ser auto-hospedado ou executado em um ambiente de nuvem, como Azure ou Amazon Web Services.</p> <p>Portanto, para configurar o Cloud Session Recording, você precisa:</p> <ol> <li>Crie uma política e adicione a configuração de política Carregar gravação de sessão na nuvem personalizada para sua política. Saiba como criar uma política <a href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policies/">aqui</a>.</li> <li>Aplique a política aos seus dispositivos. Saiba como aplicar uma política aos seus dispositivos <a href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policies/">aqui</a>.</li> </ol> <p>Assim que a política for aplicada aos seus dispositivos, todas as sessões gravadas do TeamViewer estabelecidas nesses dispositivos serão carregadas para o seu armazenamento na nuvem.</p> <p><b>Dica</b>: Essa configuração de política pode ser combinada com outras configurações de política.</p> <p>Por exemplo, você pode adicionar à sua política as seguintes configurações de política:</p> <ul> <li>Impor a gravação automática de sessões de controle remoto</li> <li>Desativar a interrupção e pausa de gravações de sessão</li> </ul> <h3>Como configurar a configuração de política</h3> <h4>Métodos de autenticação</h4> <p>Atualmente, oferecemos suporte a dois tipos de métodos de autenticação:</p> <ul> <li>Autenticação de senha</li> <li>Autenticação de chave pública</li> </ul> <p>Verifique qual deles é suportado pelo seu servidor/serviço SFTP e escolha o Tipo de Serviço apropriadamente.</p> <p>Digite o nome de usuário da conta que deve ser usada para o upload e defina a URL de destino, que será seu servidor SFTP, incluindo o caminho para a gravação da sessão. Recomenda-se que os direitos da conta escolhida para acesso de gravação sejam minimizados e potencialmente limitados à respectiva pasta para a qual a URL está apontando.</p> <h4>Senha criptografada/Chave privada criptografada</h4> <p>As credenciais que serão usadas para carregar gravações de sessão para o armazenamento SFTP serão criptografadas e descriptografadas por um certificado definido pelo usuário. Isso garante que apenas o dispositivo de carregamento tenha acesso às credenciais SFTP. Isso significa que a senha ou chave privada precisará ser fornecida em um estado criptografado. Isso pode ser alcançado seguindo estas etapas:</p> <p>1. Esta etapa pode ser ignorada se já houver um certificado capaz de descriptografar arquivos. Para criar esse certificado, você pode usar o comando New-SelfSignedCertificate PowerShell (consulte a documentação <a href="https://learn.microsoft.com/pt-br/powershell/module/pki/new-selfsignedcertificate">aqui</a>) substituindo <YourCertificateSubject> pelo nome da entidade desejada (requer direitos elevados para ser executado):</p> <p><code>New-SelfSignedCertificate -Subject <YourCertificateSubject> -CertStoreLocation cert:\LocalMachine\My -KeyUsage KeyEncipherment, DataEncipherment, KeyAgreement -Type DocumentEncryptionCert</code></p> <p>2. Suas credenciais escolhidas devem ser criptografadas na Sintaxe de Mensagem Criptográfica (CMS) com seu certificado. Isso pode ser feito usando o comando Protect-CmsMessagePowerShell (<a href="https://learn.microsoft.com/pt-br/powershell/module/microsoft.powershell.security/protect-cmsmessage?view=powershell-7.4">Documentação</a>) substituindo <Certificate> pelo caminho para o certificado ou um identificador como o assunto ou a impressão digital.</p> <ul> <li><b>Autenticação de senha:</b> Substitua <Senha> pela senha da conta de usuário SFTP.</li> </ul> <p><code><b>Protect-CmsMessage -To <Certificado> -Content <Senha></b><br></code></p> <ul> <li><b>Autenticação de chave pública:</b> Substitua <PathToPrivateKey> pelo caminho relativo ou absoluto da chave privada da conta de usuário SFTP.</li> </ul> <p><code><b>Get-Content <CaminhoParaChavePrivada> | Protect-CmsMessage -To <Certificado></b></code></p> <p>3. Para que a descriptografia dessas credenciais funcione nos dispositivos aos quais a política será atribuída, o certificado também deve ser implementado. Para garantir que o certificado não possa ser adulterado, o certificado deve ser implementado em um local seguro.<br></p> <ul> <li><b>Windows:</b> armazene o certificado no certificado de armazenamento de certificados do computador local:\LocalMachine\My (armazenamento de certificados do computador local). Sugerimos limitar o acesso à chave privada à conta SYSTEM.</li> <li><b>Linux:</b> Armazene a chave privada em /etc/teamviewer/ssl/private e certificados públicos em /etc/teamviewer/ssl/certs. Verifique se o certificado público e a chave privada correspondente têm o mesmo nome de arquivo base. por exemplo, MyCompanySFTP.pem e MyCompanySFTP.key . Certifique-se de que o root é o proprietário do arquivo de chave privada e é a única conta com acesso a ele.</li> </ul> <p>Agora, você está pronto para salvar a política. Recomenda-se que toda a configuração seja testada antes de implementá-la completamente.</p> <h3>Como salvar a configuração de política</h3> <h4>Salvando a configuração de política com senha criptografada - Tipo de serviço é SFTP (Senha)</h4> <p>Se você optar por salvar a configuração de política com uma senha criptografada, adicione as informações nos campos abaixo e salve a configuração de política.</p> <ul> <li>Nome de usuário</li> <li>URL de destino</li> <li>Senha criptografada</li> <li>Impressão digital do certificado</li> </ul> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Saving%20the%20policy%20setting%20with%20Encrypted%20Password?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/en/record-teamviewer-sessions-and-upload-them-to-your-cloud-storage/Saving the policy setting with Encrypted Password.gif" id="image-2a1c8b3fe5" data-cmp-data-layer="{"image-2a1c8b3fe5":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-10-01T09:38:53Z","image":{"repo:id":"3794624c-250c-428e-a184-8b5120818028","repo:modifyDate":"2024-04-23T08:27:15Z","@type":"image/gif","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/en/record-teamviewer-sessions-and-upload-them-to-your-cloud-storage/Saving the policy setting with Encrypted Password.gif"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Saving%20the%20policy%20setting%20with%20Encrypted%20Password?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--ul-style-bullets aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-161bc6b6a4":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-10-01T09:38:53Z","xdm:text":"<h4>Salvando a configuração de política com uma chave privada criptografada - O tipo de serviço é SFTP (Chave Pública)</h4>\r\n<p>Se você optar por salvar a configuração de política com uma chave privada criptografada, adicione as informações nos campos mencionados abaixo e salve a configuração de política:</p>\r\n<ul>\r\n<li>Nome de usuário</li>\r\n<li>URL de destino</li>\r\n<li>Chave privada criptografada</li>\r\n<li>Impressão digital do certificado</li>\r\n</ul>\r\n"}}" id="text-161bc6b6a4" class="cmp-text"> <h4>Salvando a configuração de política com uma chave privada criptografada - O tipo de serviço é SFTP (Chave Pública)</h4> <p>Se você optar por salvar a configuração de política com uma chave privada criptografada, adicione as informações nos campos mencionados abaixo e salve a configuração de política:</p> <ul> <li>Nome de usuário</li> <li>URL de destino</li> <li>Chave privada criptografada</li> <li>Impressão digital do certificado</li> </ul> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Saving%20the%20policy%20setting%20with%20an%20Encrypted%20Private%20Key?dpr=off" data-cmp-dmimage 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