Privacy Policy | Pace Suburban Bus

<!DOCTYPE html> <html lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <head> <meta charset="utf-8" /> <link rel="canonical" href="https://www.pacebus.com/privacy-policy" /> <meta property="og:site_name" content="Pace Suburban Bus" /> <meta property="og:url" content="https://www.pacebus.com/privacy-policy" /> <meta property="og:title" content="Privacy Policy" /> <meta property="og:image" content="https://www.pacebus.com/sites/default/files/2022-08/default-og-image.jpeg" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="icon" href="/themes/custom/pace_theme/favicon.ico" type="image/vnd.microsoft.icon" /> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0];var j=d.createElement(s);var 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id="sidebar-first"> <div class="region region-sidebar-first"> <div id="block-pace-theme-branding" data-block-plugin-id="system_branding_block" class="site-branding block block-system block-system-branding-block"> <a href="/" title="Home" rel="home" class="logo"> <img src="/themes/custom/pace_theme/logo.svg" alt="Pace logo"/> </a> </div> <nav role="navigation" aria-labelledby="block-pace-theme-main-menu" id="block-pace-theme-main-menu" data-block-plugin-id="system_menu_block:main" class="block block-menu navigation block-system-menublock menu--main"> <ul class="menu menu-level-0"> <li class="menu-item menu-item--expanded"> <a href="/" data-drupal-link-system-path="<front>">Ride Pace</a> <div class="kenobi" style="display:none;"> <div class="close-wrapper"> <button aria-label="Close" class="close-menu"> <i class="close-icon"></i> Close Menu </button> </div> <div class="field__items"> <div class="field__item paragraph--type--button"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="http://tmweb.pacebus.com/TMWebWatch/"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-06/bus_front_icon_big_blue-01.svg" alt="" role="presentation"> </div> <span class="button-text">Bus Tracker</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/trip-planner"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/trip_planner_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Trip Planner</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/routes-schedules-and-maps"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/book_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Routes & Schedules</span> </a> </div> </div> </div> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item menu-item--expanded"> <a href="/passenger-notices" data-drupal-link-system-path="node/676">Alerts & Notices</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/passenger-notices" data-drupal-link-system-path="node/676">Alerts & Notices</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/new-riders" data-drupal-link-system-path="node/566">Bus Services</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/new-riders" data-drupal-link-system-path="node/566">Bus Services</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bus-tracker-tools" data-drupal-link-system-path="node/46">Bus Tracker Tools</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/expresstoevents" data-drupal-link-system-path="node/6">Express to Events</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/express" data-drupal-link-system-path="node/581">Expressway Routes</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bus-n-fly" data-drupal-link-system-path="node/76">Getting to the Airport</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/pulse" data-drupal-link-system-path="node/3241">Pulse</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/routes-schedules-and-maps" data-drupal-link-system-path="node/1886">Routes, Schedules & Maps</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/passenger-facilities" data-drupal-link-system-path="node/1896">Transit Centers & Park-n-Rides</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/trip-planner" data-drupal-link-system-path="node/3086">Trip Planner</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/fares" data-drupal-link-system-path="node/13456">Fares & Passes</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/fares" data-drupal-link-system-path="node/13456">Fares & Passes</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/buy-ada-paratransit-tickets" data-drupal-link-system-path="node/181">Buy ADA Paratransit Tickets</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/reduced-and-ride-free-fares" data-drupal-link-system-path="node/141">Reduced Fare</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/sales-locations" data-drupal-link-system-path="node/3151">Sales Locations</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/student-fare-information" data-drupal-link-system-path="node/26">Student Passes</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ventra" data-drupal-link-system-path="node/191">Ventra Card & App</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item"> <a href="/passenger-facilities" data-drupal-link-system-path="node/1896">Passenger Facilities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/paratransit" data-drupal-link-system-path="node/386">Reservation-Based & Other Services</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/paratransit" data-drupal-link-system-path="node/386">Reservation-Based & Other Services</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada" title="Paratransit & TAP" data-drupal-link-system-path="node/2806">ADA Paratransit & TAP</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/dar" data-drupal-link-system-path="node/431">Dial-a-Ride</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/on-demand" data-drupal-link-system-path="node/66">On Demand</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="http://www.pacerideshare.com">RideShare Matching</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/vanpool" data-drupal-link-system-path="node/171">Vanpool</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/new-riders" data-drupal-link-system-path="node/566">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/new-riders" data-drupal-link-system-path="node/566">Rider Resources</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada" data-drupal-link-system-path="node/2806">ADA Paratransit Service Guides</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/bikesonbuses" data-drupal-link-system-path="node/2706">Bikes on Buses</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/pace-bus-stop-policy" data-drupal-link-system-path="node/101">Bus Stop Policy</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/safeandsecure" data-drupal-link-system-path="node/2726">Passenger Safety</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/passenger-amenities" data-drupal-link-system-path="node/61">Shelters & Amentities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/regional-transit-system-map" data-drupal-link-system-path="node/1841">System Maps</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="https://www.pacebus.com/transit-app" title="Pace's recommended trip planning app for mobile users">Transit App (Trip Planning Tool)</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/" data-drupal-link-system-path="<front>">Inside Pace</a> <div class="kenobi" style="display:none;"> <div class="close-wrapper"> <button aria-label="Close" class="close-menu"> <i class="close-icon"></i> Close Menu </button> </div> <div class="field__items"> <div class="field__item paragraph--type--button"> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="https://pacecsmprod.servicenowservices.com/pace"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/chat_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Customer Service</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/purchasing"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-03/doing_business_icon_big_blue.svg" alt="" role="presentation"> </div> <span class="button-text">Doing Business</span> </a> </div> <div class="paragraph paragraph--type--button pace-button paragraph--view-mode--default"> <a class="button-link" href="/careers"> <div class="field--name-field-media-icon"> <img src="https://www.pacebus.com/sites/default/files/2020-06/job-search-icon-big-blue.svg" alt="" role="presentation"> </div> <span class="button-text">Careers</span> </a> </div> </div> </div> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <ul class="menu menu-level-1"> <li class="menu-item menu-item--expanded"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/about" data-drupal-link-system-path="node/11">About</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/board" data-drupal-link-system-path="node/161">Board of Directors</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/careers" data-drupal-link-system-path="node/2761">Employment</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/locations" data-drupal-link-system-path="node/1961">Locations</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/citizens-advisory-board" data-drupal-link-system-path="node/636">Citizens Advisory Board</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ada-advisory-committees" title="Information about Pace's Chicago and Suburban ADA Advisory Committees" data-drupal-link-system-path="node/446">ADA Advisory Committees</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/pace-transparency" data-drupal-link-system-path="node/586">Data & Transparency</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/pace-transparency" data-drupal-link-system-path="node/586">Data & Transparency</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/budgets" title="Annual budget documents and monthly budget reports" data-drupal-link-system-path="node/1851">Budget Documents</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/financial-report" title="Annual and monthly financial reports" data-drupal-link-system-path="node/201">Financial Reports</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/freedom-information-act-requests" title="Information about making FOIA requests and historical FOIA records" data-drupal-link-system-path="node/596">Freedom of Information</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/route-timetable-data-services" data-drupal-link-system-path="node/3101">GTFS Data</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/performance-measures" data-drupal-link-system-path="node/11776">Performance Metrics</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/ethics-policy" title="Pace Ethics policy and related documents" data-drupal-link-system-path="node/651">Ethics Policy</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> </ul> </div> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/purchasing" data-drupal-link-system-path="node/2176">Doing Business</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> <ul class="menu menu-level-2"> <li class="menu-item"> <a href="/purchasing" data-drupal-link-system-path="node/2176">Doing Business</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/advertising" data-drupal-link-system-path="node/81">Advertising Opportunities</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li class="menu-item"> <a href="/recently-awarded-contracts" data-drupal-link-system-path="node/2186">Awarded Contracts</a> <div class="kenobi" style="display:none;"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-2 menu-type-default"> </div> </div> </li> <li 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block-views-exposed-filter-blockacquia-search-page" data-drupal-selector="views-exposed-form-acquia-search-page" id="block-pace-theme-exposedformacquia-searchpage" data-block-plugin-id="views_exposed_filter_block:acquia_search-page"> <form action="/search" method="get" id="views-exposed-form-acquia-search-page" accept-charset="UTF-8"> <div class="form--inline clearfix"> <div class="js-form-item form-item js-form-type-textfield form-type-textfield js-form-item-search form-item-search"> <label for="edit-search">Keywords</label> <input placeholder="Search" data-drupal-selector="edit-search" type="text" id="edit-search" name="search" value="" size="30" maxlength="128" class="form-text" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit-acquia-search" type="submit" id="edit-submit-acquia-search" value="Search" class="button js-form-submit form-submit" /> </div> </div> </form> </div> <div id="block-gtranslate" data-block-plugin-id="gtranslate_block" class="block block-gtranslate block-gtranslate-block"> <div class="gtranslate_wrapper"></div><script>window.gtranslateSettings = {"switcher_horizontal_position":"left","switcher_vertical_position":"bottom","horizontal_position":"inline","vertical_position":"inline","float_switcher_open_direction":"top","switcher_open_direction":"bottom","default_language":"en","native_language_names":1,"detect_browser_language":1,"add_new_line":1,"select_language_label":"Select language \/ Seleccione idioma","flag_size":16,"flag_style":"2d","globe_size":60,"alt_flags":[],"wrapper_selector":".gtranslate_wrapper","url_structure":"none","custom_domains":null,"languages":["en","es"],"custom_css":""}</script><script>(function(){var js = document.createElement('script');js.setAttribute('src', '/modules/contrib/gtranslate/js/dropdown.js');js.setAttribute('data-gt-orig-url', '/privacy-policy');js.setAttribute('data-gt-orig-domain', 'www.pacebus.com');document.body.appendChild(js);})();</script> </div> <nav role="navigation" aria-labelledby="block-pace-theme-secondarymenu" id="block-pace-theme-secondarymenu" data-block-plugin-id="system_menu_block:secondary-menu" class="block block-menu navigation block-system-menublock menu--secondary-menu"> <ul class="menu"> <li> <a href="/contact" data-drupal-link-system-path="node/231">Contact Us</a> </li> <li> <a href="/new-riders" data-drupal-link-system-path="node/566">For New Riders</a> </li> <li> <a href="/riders-disabilities" data-drupal-link-system-path="node/496">For Riders with Disabilities</a> </li> <li> <a href="/visiting-riders" data-drupal-link-system-path="node/511">For Visiting Riders</a> </li> </ul> </nav> </div> </aside>  <section id="content"> <div id="content-header"> <div id="highlighted"> <div class="region region-highlighted"> <div class="views-element-container block block-views block-views-blocksite-broadcast-listing-block" id="block-views-block-site-broadcast-listing-block" data-block-plugin-id="views_block:site_broadcast-listing_block"> <div><div class="view view-site-broadcast view-id-site_broadcast view-display-id-listing_block js-view-dom-id-d9c73947d3932024d8bdc1954fbe36fd63a4e231954beb019f1d2854f78a8550"> </div> </div> </div> </div> </div> </div>  <div id="content-area"> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div> <div id="block-pace-theme-content" data-block-plugin-id="system_main_block" class="block block-system block-system-main-block"> <article class="entity--type-node node--type-page"> <div class="title-image-row clearfix"> <h1> <div class="field field--name-field-display-title field--type-string field--label-hidden field__item">Privacy Policy</div> </h1> </div> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field field--name-field-layout field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--text paragraph--view-mode--default"> <div class="field field--name-field-body-text field--type-text-long field--label-hidden field__item"><h2>Purpose of Privacy Policy</h2> <p>Pace is committed to protecting individual privacy and securing the personal information made available to us when you use the Pace website (www.pacebus.com) (“Website”). This Privacy Policy governs the use of the Website and describes the types of information that Pace collects and the manner in which Pace uses the information.</p> <h2>Acceptance of Privacy Policy</h2> <p>By using the Website, you accept its terms and conditions and agree to the use and disclosure of information and all other procedures as outlined in this Privacy Policy.</p> <h2>Information Collected, Stored, and Used When You Visit the Website</h2> <p>Personally identifiable information is any information that could be used to identify you individually. Some examples are: your name, mailing address, email address, telephone number, and credit/debit card number. Pace will only collect, store, and use your personally identifiable information if you submit it through the Website. Pace will not share or disclose your personally identifiable information without your prior written consent, unless otherwise required by law.</p> <p>Non-personally identifiable information is information that does not personally identify you. Some examples are: the name of the domain from which you access the Website, the date and time that you access the Website, and the pages that you visit on the Website. Pace automatically collects and stores non-personally identifiable information and may use it for legitimate business purposes, including statistical analysis, marketing and interest-based advertising, and development of online services.  </p> <h2>Cookies</h2> <p>Cookies are small text files created by a website and stored in your browser. Cookies allow Pace to do such things as identify you and keep track of your preferences. You may be able to block the creation of cookies; however, blocking Pace cookies may affect your ability to effectively use the Website.</p> <h2>Links</h2> <p>A Pace website may contain a link to other non-Pace websites. Pace will make every effort to notify you when you are leaving the Website; however, Pace is not responsible for the content, use, security, or privacy policies of non-Pace websites.</p> <h2>Advertisements</h2> <p>The Website may include references to commercial products, processes, or services by trade name, trademark, manufacturer, or otherwise and may display advertisements of products or services that may be of interest to those visiting the Website or subscribers to Pace email alerts. Such references and advertisements do not constitute or imply Pace’s endorsement, recommendation, or favoring of the same.</p> <h2>Children’s Use</h2> <p>Children under the age of 13 are prohibited from submitting personally identifiable information through the Website.</p> <h2>Disclaimer</h2> <p>Information on the Website is provided “as is,” and Pace disclaims all warranties, both express and implied, including the implied warranty of fitness for a particular purpose. Pace does not warrant that the use of the Website will be uninterrupted or free of error or other defect, including viruses. Pace does not warrant and makes no representation as to the accuracy, completeness, or reliability of the Website or any information or materials found thereon. In no event shall Pace be liable to you for damages of any kind whatsoever, arising out of information on the Website or your use of the Website.</p> <h2>Governing Law, Jurisdiction, and Venue</h2> <p>This Privacy Policy and your use of the Website shall be governed by and construed in accordance with the laws of the State of Illinois without regard to principles of conflicts of law. You agree to submit to the exclusive jurisdiction and venue of the state courts of Cook County, Illinois for any dispute arising out of or related to this Privacy Policy or your use of the Website.</p> <h2>Revision History</h2> <p>This Privacy Policy is in effect beginning October 5, 2020.</p> <h2>Changes to Privacy Policy</h2> <p>Pace may revise this Privacy Policy at any time without prior notice.</p> <h2>Contact Pace</h2> <p>Questions regarding this Privacy Policy should be sent to: marketing@pacebus.com. Any technical issues that you experience while using the Website should be reported to Pace by <a href="/submit-feedback-new-website">offering feedback here</a>.</p></div> </div> </div> </div> <div class="scroll-wrapper"> <button class='scrolltotop' aria-label='Scroll to the top of the page'> <?xml version="1.0" encoding="UTF-8"?> <svg alt="" role="button" width="30px" height="30px" viewBox="0 0 30 30" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">  <title>_Icons / Arrows / Up</title> <desc>Created with Sketch.</desc> <defs> <path d="M15.1969,29.3937 L17.2339,27.4157 L6.4349,16.6167 L29.3939,16.6167 L29.3939,13.7767 L6.4349,13.7767 L17.2049,3.0077 L15.1969,0.9997 C9.9999,6.1977 5.9739,10.2227 0.9999,15.1967 L15.1969,29.3937 Z" id="svg-up"></path> </defs> <g id="_Icons-/-Arrows-/-Up" stroke="none" stroke-width="1" fill="none" fill-rule="evenodd"> <mask id="mask-up" fill="white"> <use xlink:href="#svg-up"></use> </mask> <use id="Fill-1" fill="#57575B" transform="translate(15.196900, 15.196700) rotate(-270.000000) translate(-15.196900, -15.196700) " xlink:href="#svg-up"></use> <g id="_Placeholder-/-Color" mask="url(#mask-up)"></g> </g> </svg> Back to top </button> </div> </article>  </div> </div> </div> <div id="horizontal-ad"> </div> </section>   </div>  </div>   <div class="clearfix post-content" id="post-content"> <div class="mq-postcontent"> <div class="region region-post-content"> <div id="block-govdelivery-ctablock" data-block-plugin-id="cta_block" class="block block-pace-custom block-cta-block"> <div class="clear-both"> <h2>Sign up for Email or Text Alerts</h2> <a href="https://service.govdelivery.com/accounts/ILPACE/subscriber/new" target="_blank" role="link">Sign up now</a> </div> </div> </div> </div> </div>  <footer id="footer"> <div class="mq-footer"> <div class="region region-footer"> <nav role="navigation" aria-labelledby="block-pace-theme-footer" id="block-pace-theme-footer" data-block-plugin-id="system_menu_block:footer" class="block block-menu navigation block-system-menublock menu--footer"> <ul class="menu"> <li> <a href="/passenger-notices" data-drupal-link-system-path="node/676">Alerts & Notices</a> </li> <li> <a href="/routes-and-schedules">Bus Routes, Schedules and Maps</a> <ul class="menu"> <li> <a href="/trip-planner" data-drupal-link-system-path="node/3086">Trip Planner</a> </li> <li> <a href="/pulse" data-drupal-link-system-path="node/3241">Pulse Rapid Transit</a> </li> <li> <a href="http://tmweb.pacebus.com/TMWebWatch/" title="Live arrival/departure times for Pace buses">Bus Tracker</a> </li> </ul> </li> <li> <a href="/paratransit" data-drupal-link-system-path="node/386">Reservation-Based and Other Services</a> <ul class="menu"> <li> <a href="/ada" data-drupal-link-system-path="node/2806">ADA Paratransit Services</a> </li> <li> <a href="/ondemand">On Demand</a> </li> <li> <a href="/vanpool" data-drupal-link-system-path="node/171">Vanpool</a> </li> <li> <a href="/community-vehicle-programs" title="Locally Based Service or Municipal Vehicle Program" data-drupal-link-system-path="node/286">Community Vehicle Programs</a> </li> </ul> </li> <li> <a href="/routes-schedules-and-maps" data-drupal-link-system-path="node/1886">Schedules</a> </li> <li> <a href="/frequently-asked-questions-faq" data-drupal-link-system-path="node/1891">Rider Guide/Rider FAQs</a> </li> <li> <span>Maps</span> <ul class="menu"> <li> <a href="/pace-demand" title="Maps and information about all 11 On Demand zones">On Demand Zones</a> </li> <li> <a href="/dar" data-drupal-link-system-path="node/431">Dial-A-Ride Zones</a> </li> <li> <a href="/passenger-facilities?category%5B466%5D=466" data-drupal-link-query="{"category":{"466":"466"}}" data-drupal-link-system-path="node/1896">Park-n-Ride Locations</a> </li> <li> <a href="/regional-transit-system-map" data-drupal-link-system-path="node/1841">System Maps</a> </li> <li> <a href="/passenger-facilities?category%5B476%5D=476" data-drupal-link-query="{"category":{"476":"476"}}" data-drupal-link-system-path="node/1896">Transit Center Locations</a> </li> </ul> </li> <li> <a href="/riders-disabilities" title="Information about accessibility and paratransit options" data-drupal-link-system-path="node/496">Riders with Disabilities</a> </li> <li> <a href="/fares" data-drupal-link-system-path="node/13456">Fares & Passes</a> <ul class="menu"> <li> <a href="http://www.ventrachicago.com" title="Ventra is Pace's fare payment system. 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