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class="dropdown-item">Azure Adoption Framework</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Case Studies" href="/en-us/case-studies/" class="dropdown-item">Case Studies</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Custom backgrounds gallery for Microsoft Teams" href="/en-us/microsoft-teams/custom-backgrounds-gallery/" class="dropdown-item">Custom backgrounds gallery for Microsoft Teams</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Demos" href="/en-us/demos/" class="dropdown-item">Demos</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Employee experience" href="/en-us/amplify-the-employee-experience/" class="dropdown-item">Employee experience</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="FastTrack for Microsoft 365" href="/en-us/fasttrack/" 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halls in Microsoft Teams</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 knowledge management" href="/en-us/microsoft-365-knowledge-management/" class="dropdown-item">Microsoft 365 knowledge management</a></li> <li class="dropdown-item outbound"><a title="Microsoft 365 Roadmap" target="_blank" href="https://aka.ms/M365Roadmap" class="dropdown-item">Microsoft 365 Roadmap</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft AI Tour resources" href="/en-us/microsoft-ai-tour-resources/" class="dropdown-item">Microsoft AI Tour resources</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-71166 current_page_item"><a title="Microsoft Copilot Scenario Library" href="/en-us/copilot-scenario-library/" class="dropdown-item">Microsoft Copilot Scenario Library</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Modern Collaboration Architecture (MOCA)" href="/en-us/enabling-modern-collaboration/" class="dropdown-item">Modern Collaboration Architecture (MOCA)</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Mondays at Microsoft" href="/en-us/mondays-at-microsoft/" class="dropdown-item">Mondays at Microsoft</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Podcasts & Shows" href="/en-us/podcasts-and-shows/" class="dropdown-item">Podcasts & Shows</a></li> <li class="dropdown-item outbound"><a title="Remote learning in education" target="_blank" href="https://www.microsoft.com/education/remote-learning" class="dropdown-item">Remote learning in education</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Skype for Business to Microsoft Teams upgrade" href="/en-us/skype-for-business-to-microsoft-teams-upgrade/" class="dropdown-item">Skype for Business to Microsoft Teams upgrade</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Streamline end user training" href="/en-us/streamline-end-user-training/" class="dropdown-item">Streamline end user training</a></li> <li class="dropdown-item menu-item-type-post_type menu-item-object-page"><a title="Webinars" href="/en-us/webinars/" class="dropdown-item">Webinars</a></li> </ul></div> <div class="col-sm-6 no-padding"><ul class="dropdown-items"> </div> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Training" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33709-toggle">Training</a> <ul class="dropdown-menu"> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="AI learning hub" target="_blank" href="https://aka.ms/Learn/AI">AI learning hub</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Become a Service Adoption Specialist" href="/en-us/service-adoption-specialist/">Become a Service Adoption Specialist</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Coffee in the Cloud tutorials" target="_blank" href="https://www.youtube.com/channel/UCs2IXBqperxWVe2ozrr3Gdg">Coffee in the Cloud tutorials</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Developer training" target="_blank" href="https://docs.microsoft.com/learn/roles/developer">Developer training</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="End user training" href="/en-us/user-training/">End user training</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="IT Pro training" target="_blank" href="https://docs.microsoft.com/learn/roles/administrator">IT Pro training</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Microsoft 365 Champion Program" href="/en-us/become-a-champion/">Microsoft 365 Champion Program</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community Learning" target="_blank" href="https://aka.ms/Community/Learning">Microsoft Community Learning</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Learn" target="_blank" href="https://docs.microsoft.com/learn">Microsoft Learn</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Modern Work Customer Hub" href="/en-us/customer-hub/">Modern Work Customer Hub</a></li> <li class="outbound menu-item menu-item-type-custom menu-item-object-custom"><a title="Office Quick Start guides" target="_blank" href="https://support.microsoft.com/office/office-quick-starts-25f909da-3e76-443d-94f4-6cdf7dedc51e">Office Quick Start guides</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Foundational user training" href="/en-us/user-training/">Foundational user training</a></li> </ul> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="Communities" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-33718-toggle">Communities</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community" href="/microsoft-community">Microsoft Community</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Community Tenant" href="/microsoft-community-tenant">Microsoft Community Tenant</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom"><a title="Microsoft Global Community Initiative" href="/microsoft-global-community-initiative">Microsoft Global Community Initiative</a></li> </ul> </li> <li class="no-click menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children nav-item dropdown"><a title="What's new" href="#" class="nav-link dropdown-toggle" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" role="button" id="menu-item-38955-toggle">What’s new</a> <ul class="dropdown-menu"> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Blog" href="/en-us/blog/">Blog</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page"><a title="Release notes" href="/en-us/release-notes/">Release notes</a></li> </ul> </li> </ul></nav> </ul> </nav> </div> </div> </div> </header> <div class="clearfix"></div> <body class="page-template page-template-page-templates page-template-scenario-library page-template-page-templatesscenario-library-php page page-id-71166 page-parent translatepress-en_US wpb-js-composer js-comp-ver-7.5 vc_responsive"> <div id="content" class="site-content"> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.6.0/jquery.min.js"></script> <style> .main-resource .single-card .card-inner .show-details { flex: 2; padding-left: 20px; padding-top: 20px; } .main-resource .single-card .card-inner { display: flex; } .single-card .card-inner a.show-cover { flex: 1; background-size: contain!important; } .single-card .card-inner { display: flex; } </style> <main id="main" class="single-page main-resource scenario-library scenario-library-landing" role="main"> <div class="half-header"> <div class="half-content"> <div class="content-inner"> <h1> Microsoft Copilot Scenario Library </h1> <p><p>Becoming AI powered means transforming scenarios across your organization. Use our guidance by department and individual scenario to get inspired, empower your workforce and realize value from your Microsoft Copilot investment.</p> <p>Everyone can start with the free version of Microsoft Copilot on the web or mobile to assist with everyday tasks – for examples, check out the “Microsoft Copilot only” scenarios.</p> <p>Copilot for Microsoft 365 builds on this by connecting with your work data and is available in the apps you use every day. You can take Copilot even further with Copilot Studio and other Copilot extensions to streamline business processes.</p> </p> <a href="https://copilot.microsoft.com" class="btn btn-accent" target="_blank" title="Start using Microsoft Copilot" role="button">Start using Microsoft Copilot</a> </div> </div> <div class="half-image" style="background:url();"></div> </div> <div class="page-content"> <div class="sec-padding"> <div class="pseudo-container"> <div class="col-sm-3 col-left" id="sidebar"> <div class=""> <div id="nav-department"> <h2>Functional areas</h2> <div class="content-card box-shadow rounded list-holder"> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/communications/">Communications</a> <span class="caret-toggle" data-target="parent-83772"></span></h3><div class="child-posts" id="parent-83772" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/communications/authoring-an-internal-comms-post/">Authoring an internal comms post</a></li><li><a href="/en-us/copilot-scenario-library/communications/conduct-a-media-interview/">Conduct a media interview</a></li><li><a href="/en-us/copilot-scenario-library/communications/drafting-social-media-copy/">Drafting social media copy (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/communications/preparing-a-blog-post/">Prepare a blog post</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/customer-service/">Customer Service</a> <span class="caret-toggle" data-target="parent-83793"></span></h3><div class="child-posts" id="parent-83793" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/customer-service/boost-field-efficiency/">Boost field efficiency</a></li><li><a href="/en-us/copilot-scenario-library/customer-service/communication-logging/">Communication logging</a></li><li><a href="/en-us/copilot-scenario-library/customer-service/identify-a-root-cause/">Identify a root cause</a></li><li><a href="/en-us/copilot-scenario-library/customer-service/managing-service-agents/">Managing Service Agents</a></li><li><a href="/en-us/copilot-scenario-library/customer-service/respond-to-a-customer-complaint-copilot-for-service/">Respond to a customer complaint (Copilot for Service)</a></li><li><a href="/en-us/copilot-scenario-library/customer-service/respond-to-a-customer-complaint-copilot-for-microsoft-365/">Respond to a customer complaint (Microsoft 365 Copilot)</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/finance/">Finance</a> <span class="caret-toggle" data-target="parent-71352"></span></h3><div class="child-posts" id="parent-71352" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/finance/accounting-document-evaluation/">Accounting document evaluation</a></li><li><a href="/en-us/copilot-scenario-library/finance/amendment-comparisons/">Amendment comparisons</a></li><li><a href="/en-us/copilot-scenario-library/finance/analyze-business-performance/">Analyze business performance</a></li><li><a href="/en-us/copilot-scenario-library/finance/analyze-cashflow-variances/">Analyze cashflow variances</a></li><li><a href="/en-us/copilot-scenario-library/finance/automate-financial-query-management/">Automate financial query management</a></li><li><a href="/en-us/copilot-scenario-library/finance/build-a-business-case/">Build a business case</a></li><li><a href="/en-us/copilot-scenario-library/finance/collections-coordination/">Collections coordination</a></li><li><a href="/en-us/copilot-scenario-library/finance/contract-accounting-guidance/">Contract accounting guidance</a></li><li><a href="/en-us/copilot-scenario-library/finance/contract-management/">Contract management</a></li><li><a href="/en-us/copilot-scenario-library/finance/contract-review/">Contract review</a></li><li><a href="/en-us/copilot-scenario-library/finance/financial-insights-and-risk-management/">Financial insights</a></li><li><a href="/en-us/copilot-scenario-library/finance/intelligent-sales-forecasting/">Intelligent sales forecasting</a></li><li><a href="/en-us/copilot-scenario-library/finance/launch-a-new-accounting-app/">Launch a new accounting app</a></li><li><a href="/en-us/copilot-scenario-library/finance/optimize-your-financial-operations/">Optimize your financial operations (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/finance/procurement-insight-acceleration/">Procurement insight acceleration</a></li><li><a href="/en-us/copilot-scenario-library/finance/reconcile-financial-data-to-accelerate-period-closing/">Reconcile financial data to accelerate period closing</a></li><li><a href="/en-us/copilot-scenario-library/finance/update-a-guidance-document/">Update a guidance document</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/human-resources/">Human Resources</a> <span class="caret-toggle" data-target="parent-71348"></span></h3><div class="child-posts" id="parent-71348" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/human-resources/analyze-hiring-practices/">Analyze hiring practices</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/automate-benefits-query-management/">Automate benefits query management</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/candidate-search/">Candidate search</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/deliver-insights-to-managers/">Deliver insights to managers</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/implement-awards-and-recognition/">Implement awards and recognition</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/implement-self-service-policy-questions-and-updates/">Implement self-service policy questions and updates</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/improve-onboarding-and-development-processes-copilot-studio/">Improve onboarding and development processes (Copilot Studio)</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/improve-onboarding-and-development-processes/">Improve onboarding and development processes (Microsoft 365 Copilot)</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/improving-organizational-health-metrics/">Improve organizational health metrics</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/managing-internal-job-transitions/">Manage internal job transitions</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/resolving-employee-issues/">Resolving employee issues</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/streamline-benefits-and-compensation-copilot-studio/">Streamline benefits and compensation (Copilot Studio)</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/streamline-benefits-and-compensation/">Streamline benefits and compensation (Microsoft 365 Copilot)</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/streamline-your-recruiting-process/">Streamline your recruiting process (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/human-resources/update-policy-document/">Update a policy document</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/information-technology/">Information Technology</a> <span class="caret-toggle" data-target="parent-71355"></span></h3><div class="child-posts" id="parent-71355" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/information-technology/assisted-device-acquisition/">Assisted device acquisition</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/build-analytics-within-fabric/">Build analytics within Fabric</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/conduct-a-multi-cloud-vulnerability-impact-assessment/">Conduct a multi-cloud vulnerability impact assessment</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/conduct-a-security-script-analysis/">Conduct a security script analysis</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/conduct-a-vulnerability-impact-assessment/">Conduct a vulnerability impact assessment</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/create-a-project-plan/">Create a project plan</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/draft-a-product-strategy-document/">Draft a product strategy document</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/procure-new-it-solution/">Evaluate and purchase a new IT solution</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/streamline-service-adoption/">General IT prompts (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/guidance-on-network-upgrade-script/">Guidance on network upgrade script</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/it-helpdesk-chatbot/">IT helpdesk chatbot</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/it-scenario-license-allocation-and-usage/">License allocation and usage</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/manage-application-installations/">Manage application installations</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/it-scenario-manage-device-health/">Manage device health</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/draft-a-product-strategy-document-2/">Onboard and train new users</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/outage-user-communications/">Outage user communications</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/perform-a-security-incident-investigation/">Perform a security incident investigation</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/tech-engagement-health/">Tech engagement health</a></li><li><a href="/en-us/copilot-scenario-library/information-technology/update-technology-strategy/">Update technology strategy</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/legal/">Legal</a> <span class="caret-toggle" data-target="parent-83780"></span></h3><div class="child-posts" id="parent-83780" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/legal/develop-a-compliance-video/">Develop a compliance video (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/legal/legal-strategy-development/">Legal strategy development</a></li><li><a href="/en-us/copilot-scenario-library/legal/licensing-agreement-negotiation/">Licensing agreement negotiation</a></li><li><a href="/en-us/copilot-scenario-library/legal/quicker-contract-review-copilot-studio/">Quicker contract review (Copilot Studio)</a></li><li><a href="/en-us/copilot-scenario-library/legal/quicker-contract-review-copilot-for-microsoft-365/">Quicker contract review (Microsoft 365 Copilot)</a></li><li><a href="/en-us/copilot-scenario-library/legal/quicker-legal-guidance/">Quicker legal guidance</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/marketing/">Marketing</a> <span class="caret-toggle" data-target="parent-71250"></span></h3><div class="child-posts" id="parent-71250" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/marketing/campaign-performance-tracking/">Campaign performance tracking</a></li><li><a href="/en-us/copilot-scenario-library/marketing/collect-and-share-product-feedback/">Collect and share product feedback</a></li><li><a href="/en-us/copilot-scenario-library/marketing/content-creation/">Content creation (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/marketing/create-a-new-offering/">Create a new offering</a></li><li><a href="/en-us/copilot-scenario-library/marketing/creating-a-marketing-bill-of-materials-copilot-studio/">Creating a marketing Bill of Materials (Copilot Studio)</a></li><li><a href="/en-us/copilot-scenario-library/marketing/creating-a-marketing-bill-of-materials-copilot-for-microsoft-365/">Creating a marketing Bill of Materials (Microsoft 365 Copilot)</a></li><li><a href="/en-us/copilot-scenario-library/marketing/product-launch/">Product launch</a></li><li><a href="/en-us/copilot-scenario-library/marketing/streamline-market-research-and-strategy/">Streamline market research and strategy</a></li><li><a href="/en-us/copilot-scenario-library/marketing/targeted-campaigns/">Targeted campaigns</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/operations/">Operations</a> <span class="caret-toggle" data-target="parent-83530"></span></h3><div class="child-posts" id="parent-83530" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/operations/conduct-a-business-review/">Conduct a business review</a></li><li><a href="/en-us/copilot-scenario-library/operations/create-change-management-plan/">Create a change management plan</a></li><li><a href="/en-us/copilot-scenario-library/operations/create-a-supplier-rfp/">Create a supplier RFP</a></li><li><a href="/en-us/copilot-scenario-library/operations/executing-a-project-review/">Execute a project review</a></li><li><a href="/en-us/copilot-scenario-library/operations/simplifying-tasks-for-operations-employees/">Simplify tasks for operations employees (Microsoft Copilot only)</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/sales/">Sales</a> <span class="caret-toggle" data-target="parent-71178"></span></h3><div class="child-posts" id="parent-71178" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/sales/accelerate-customer-research-and-sales-preparation/">Accelerate customer research and sales preparation (Microsoft Copilot only)</a></li><li><a href="/en-us/copilot-scenario-library/sales/create-an-unsolicited-proposal/">Create an unsolicited proposal</a></li><li><a href="/en-us/copilot-scenario-library/sales/create-personalized-offers/">Create personalized offers</a></li><li><a href="/en-us/copilot-scenario-library/sales/improve-customer-meetings/">Improve customer meetings</a></li><li><a href="/en-us/copilot-scenario-library/sales/make-a-pitch-copilot-for-sales/">Make a customized pitch (Copilot for Sales)</a></li><li><a href="/en-us/copilot-scenario-library/sales/make-a-customized-pitch-copilot-for-microsoft-365/">Make a customized pitch (Microsoft 365 Copilot)</a></li><li><a href="/en-us/copilot-scenario-library/sales/post-sale-customer-insights/">Post-sale customer insights</a></li><li><a href="/en-us/copilot-scenario-library/sales/quicker-customer-response-and-crm-updates/">Quicker customer response and CRM updates</a></li><li><a href="/en-us/copilot-scenario-library/sales/respond-to-an-rfp/">Respond to an RFP</a></li><li><a href="/en-us/copilot-scenario-library/sales/targeted-prospecting/">Targeted prospecting</a></li></ul></div> </div> </div> <h2>Industry scenarios</h2> <div class="content-card box-shadow rounded list-holder"> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/education/">Education</a> <span class="caret-toggle" data-target="parent-97035"></span></h3><div class="child-posts" id="parent-97035" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/education/agile-budget-management/">Agile budget management</a></li><li><a href="/en-us/copilot-scenario-library/education/assessment-formulation/">Assessment formulation</a></li><li><a href="/en-us/copilot-scenario-library/education/district-wide-reporting-and-communication/">District-wide reporting and communication</a></li><li><a href="/en-us/copilot-scenario-library/education/dynamic-course-orchestration/">Dynamic course orchestration</a></li><li><a href="/en-us/copilot-scenario-library/education/efficient-policy-drafting/">Efficient policy drafting</a></li><li><a href="/en-us/copilot-scenario-library/education/monthly-board-meeting-management/">Monthly board meeting management</a></li><li><a href="/en-us/copilot-scenario-library/education/workforce-planning/">Workforce planning</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/energy-and-resources/">Energy and Resources</a> <span class="caret-toggle" data-target="parent-102330"></span></h3><div class="child-posts" id="parent-102330" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/energy-and-resources/accelerate-health-and-safety-inspections/">Accelerate health and safety inspections</a></li><li><a href="/en-us/copilot-scenario-library/energy-and-resources/assisted-alarm-investigation/">Assisted alarm investigation</a></li><li><a href="/en-us/copilot-scenario-library/energy-and-resources/make-faster-trading-decisions/">Make faster trading decisions</a></li><li><a href="/en-us/copilot-scenario-library/energy-and-resources/resolve-equipment-issues-faster/">Resolve equipment issues faster</a></li><li><a href="/en-us/copilot-scenario-library/energy-and-resources/streamline-electric-vehicle-charging-business-development/">Streamline electric vehicle charging business development</a></li><li><a href="/en-us/copilot-scenario-library/energy-and-resources/streamline-permitting/">Streamline permitting</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/financial-services/">Financial Services</a> <span class="caret-toggle" data-target="parent-96900"></span></h3><div class="child-posts" id="parent-96900" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/financial-services/ai-assisted-broker-portfolio-management/">AI-assisted broker portfolio management</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/banking-financial-advisory-support-system/">Banking financial advisory support system</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/create-a-quote/">Create a quote</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/issue-a-policy/">Issue a policy</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/process-a-claim/">Process a claim</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/produce-daily-market-reports/">Produce daily market reports</a></li><li><a href="/en-us/copilot-scenario-library/financial-services/speed-credit-memo-generation/">Speed credit memo generation</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/government/">Government</a> <span class="caret-toggle" data-target="parent-97019"></span></h3><div class="child-posts" id="parent-97019" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/government/enable-budget-adherence/">Enable budget adherence</a></li><li><a href="/en-us/copilot-scenario-library/government/enhance-hybrid-courtrooms/">Enhance hybrid courtrooms</a></li><li><a href="/en-us/copilot-scenario-library/government/improve-communications/">Improve communications</a></li><li><a href="/en-us/copilot-scenario-library/government/improve-procurement-cycle-time/">Improve procurement cycle time</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/healthcare/">Healthcare</a> <span class="caret-toggle" data-target="parent-96948"></span></h3><div class="child-posts" id="parent-96948" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/healthcare/clinical-trials/">Clinical trials</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/curate-member-education-materials/">Curate member education materials</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/departmental-meeting/">Departmental meeting</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/drug-research/">Drug research</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/enhance-clinician-efficiency/">Enhance clinician efficiency</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/manage-appeals/">Manage appeals</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/medical-conference-perspectives-creation/">Medical conference – perspectives creation</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/optimize-workforce-planning/">Optimize workforce planning</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/organize-and-manage-research-knowledge/">Organize and manage research knowledge</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/simplify-prior-authorizationpa/">Simplify prior authorization(PA)</a></li><li><a href="/en-us/copilot-scenario-library/healthcare/speed-claims-processing/">Speed claims processing</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/manufacturing/">Manufacturing</a> <span class="caret-toggle" data-target="parent-96826"></span></h3><div class="child-posts" id="parent-96826" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/manufacturing/assist-field-service-advisors/">Assist field service advisors</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/contract-lifecycle-management/">Contract lifecycle management</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/new-product-ideation-and-research/">New product ideation and research</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/optimizing-asset-management/">Optimizing asset management</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/perform-factory-maintenance/">Perform factory maintenance</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/production-planning/">Production planning</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/recall-management/">Recall management</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/simplify-tasks-for-plant-employees/">Simplify tasks for plant employees</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/supplier-quality-optimization/">Supplier quality optimization</a></li><li><a href="/en-us/copilot-scenario-library/manufacturing/supplier-rfp/">Supplier RFP</a></li></ul></div> </div> <div class="single-department-card"> <h3><a href="/en-us/copilot-scenario-library/retail/">Retail</a> <span class="caret-toggle" data-target="parent-96848"></span></h3><div class="child-posts" id="parent-96848" style="display: none;"><ul><li><a href="/en-us/copilot-scenario-library/retail/craft-targeted-marketing-campaigns/">Craft targeted marketing campaigns</a></li><li><a href="/en-us/copilot-scenario-library/retail/create-personalized-shopping-journeys/">Create personalized shopping journeys</a></li><li><a href="/en-us/copilot-scenario-library/retail/implement-adaptive-pricing/">Implement adaptive pricing</a></li><li><a href="/en-us/copilot-scenario-library/retail/improve-customer-service-and-info-discovery/">Improve customer service and info discovery</a></li><li><a href="/en-us/copilot-scenario-library/retail/improve-merchandising-decisions/">Improve merchandising decisions</a></li><li><a href="/en-us/copilot-scenario-library/retail/improve-store-associate-management/">Improve store associate management</a></li><li><a href="/en-us/copilot-scenario-library/retail/improve-store-associate-operations/">Improve store associate operations</a></li><li><a href="/en-us/copilot-scenario-library/retail/maximize-store-performance/">Maximize store performance</a></li><li><a href="/en-us/copilot-scenario-library/retail/optimize-supply-chain-management/">Optimize supply chain management</a></li><li><a href="/en-us/copilot-scenario-library/retail/reduce-sourcing-compliance-risk/">Reduce sourcing compliance risk</a></li><li><a href="/en-us/copilot-scenario-library/retail/streamline-market-research-and-strategy/">Streamline market research and strategy</a></li><li><a href="/en-us/copilot-scenario-library/retail/track-marketing-campaign-performance/">Track marketing campaign performance</a></li></ul></div> </div> </div> </div> <div class="content-card no-border" id="download-library"> <h3> Looking for <br class="desktop-only">downloadable content? </h3> <p> Download our functional scenario kits, scenario guides, and day in the life guides to accelerate your Copilot implementation. </p> <a href="/copilot-scenario-library/downloads" class="btn">View downloads</a> </div> </div> </div> <div class="col-sm-9 col-right"> <div class="results two-columns"> <div class="col-sm-6"> <a href="/en-us/copilot-scenario-library/communications/"> <div class="content-card"> <div class="details"> <h3> Using Copilot in Communications </h3> </div> <div class="preview-image" style="background:url(/wp-content/uploads/2024/05/header-copilot-scenario-library-communications.jpg);"></div> </div> </a> </div> <div class="col-sm-6"> <a 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