Discourse Support | Discourse - Civilized Discussion

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</a> </li> <li class="navigation-list__sub-item"> <a href="/team"> Who we are </a> </li> <li class="navigation-list__sub-item"> <a href="/customers"> Customers </a> </li> <li class="navigation-list__sub-item"> <a href="/wall-of-love"> Wall of love </a> </li> <li class="navigation-list__sub-item"> <a href="/partners"> Partners </a> </li> <li class="navigation-list__sub-item"> <a href="/jobs"> Careers </a> </li> </ul> </li> <li class="navigation-list__item"> <a href="/features" class="navigation-list__link"> Features </a> </li> <li class="navigation-list__item"> <a href="https://discover.discourse.org" class="navigation-list__link plausible-event-name=Discover+Nav+Link"> Discover </a> </li> <li class="navigation-list__item"> <a href="/enterprise" class="navigation-list__link"> Enterprise </a> </li> <li class="navigation-list__item"> <a href="/pricing" class="navigation-list__link"> Pricing </a> </li> <li class="navigation-list__item"> <a href="/resource-center" aria-haspopup="true" class="navigation-list__link"> Resources </a> </li> <li class="navigation-list__item"> </li> </ul> </div> </nav> </div> </header> <header id="main" class="header-container"> <div class="content-wrapper"> <h1> Ready to increase <br /> customer satisfaction? 📈 </h1> <p class="lead"> Experience the power of a customer support community for your brand, <br /> company, or product. </p> <a class="button--primary plausible-event-name=Home+Button+Click" href="/pricing"> Start your free trial </a> </div> </header> <main> <section class="customer-cards-section"> <div class="content-wrapper"> <div class="customer-cards__content"> <h2>You’re in good company</h2> <p class="lead">Trusted by companies worldwide to power their customer support communities. </p> <ul class="customer-cards__list show-cards"> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/tech_uipath-2x.jpg" alt="UiPath Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/uipath.png" alt="UiPath logo" class="customer-card__logo" /> </a> </li> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/customer_spiceworks-2x.jpg" alt="Spiceworks Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/spiceworks.svg" alt="Spiceworks logo" class="customer-card__logo" /> </a> </li> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/customer_asana-2x.jpg" alt="Asana Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/asana.svg" alt="Asana logo" class="customer-card__logo" /> </a> </li> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/oss_gitlab-2x.jpg" alt="GitLab Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/gitlab.svg" alt="GitLab logo" class="customer-card__logo" /> </a> </li> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/oss_docker-2x.jpg" alt="Docker Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/docker.png" alt="Docker logo" class="customer-card__logo" /> </a> </li> <li> <a class="customer-card" href="https://forum.gitlab.com/" target="_blank" rel="noopener noreferrer"> <img src="/a/img/customers/customer_atlassian-2x.jpg" alt="Atlassian Forum Screenshot" class="customer-card__image" /> <img src="/a/img/customers/logo/atlassian.svg" alt="Atlassian logo" class="customer-card__logo" /> </a> </li> </ul> <a class="plausible-event-name=Discover+Home+Link" href="https://discover.discourse.org/?utm_campaign=discourse-org-support" >Explore more Discourse communities</a > </div> </div>  </section> <section class="more-efficient-section"> <div class="content-wrapper"> <h2>More Efficient, Less Costly</h2> <div class="content-wrapper__desc"> <h3> 72% less expensive <br /> than traditional support* </h3> </div> <p class="content-wrapper__desc content-source"> *Source:  <a href="https://hbr.org/2021/05/the-real-value-of-your-brand-community" >HBR</a > </p> <div class="content-wrapper__image graph-illutration"></div> </div> </section> <section class="features-section"> <div class="content-wrapper"> <h2>Discourse is designed to connect people and information</h2> <ul class="features__list"> <li class="features__list--item"> <img src="/a/img/icons/magic-wand.svg" loading="lazy" width="36" height="36" alt="" /> <h4>Countless features</h4> <p> We deliver everything you need—from smart search and solution-marking to badges, third-party integrations, customizable spaces, AI-powered features and more. </p> </li> <li class="features__list--item"> <img src="/a/img/icons/laptop.svg" loading="lazy" width="36" height="36" alt="" /> <h4>Easy to organize</h4> <p> With powerful organization tools like categories and tags, Discourse helps structure your conversations to keep your community efficient and well-organized. </p> </li> <li class="features__list--item"> <img src="/a/img/icons/party-popper.svg" loading="lazy" width="36" height="36" alt="" /> <h4>Reward Engagement</h4> <p> Encourage a culture of support and collaboration by rewarding members who go the extra mile. Discourse’s badge system keeps your community motivated and engaged. </p> </li> <li class="features__list--item"> <img src="/a/img/icons/100.svg" loading="lazy" width="36" height="36" alt="" /> <h4>Quick Answers, Every Time</h4> <p> With powerful built-in search, your community members can easily find what they need—reducing repetitive questions and helping your team focus on new issues. </p> </li> <li class="features__list--item"> <img src="/a/img/icons/handshake.svg" loading="lazy" width="36" height="36" alt="" /> <h4>All your discussions in one place</h4> <p> No need for other discussion tools—we provide an integrated experience for chat and long form discussion. </p> </li> <li class="features__list--item"> <img src="/a/img/icons/shield.svg" loading="lazy" width="36" height="36" alt="" /> <h4>Built-in moderation tools</h4> <p> Keep your discussions healthy and free of inappropriate content with our powerful moderation tools. </p> </li> </ul> </div> </section> <div class="people-illutration-banner"> <div class="content-wrapper"> <div class="content-wrapper__desc"> <h3> 88% of customers <br /> expect a company or brand <br /> to have a <b>self service portal.</b>* </h3> </div> <p class="content-wrapper__desc content-source"> *Source:  <a href="https://www.statista.com/statistics/810374/share-of-customers-by-if-they-expect-brands-to-have-a-self-service-portal/" >Statista</a > </p> <div class="content-wrapper__image people-illutration"></div> </div> </div> <section class="hosting-section"> <div class="content-wrapper"> <div class="managed-hosting"> <h3>Managed forum hosting from $20/month</h3> <a href="/pricing" class="button--secondary button--small" >Start your free trial</a > </div> <div class="self-host"> Discourse is 100% free, open source forum software. Forever.<br /> <img loading="lazy" src="/a/img/integrations/logos/github.svg" alt="GitHub" width="16" height="16" /> <a href="https://github.com/discourse/discourse" target="_blank" rel="noopener noreferrer" >Install from GitHub</a > </div> </div> </section> <section class="enterprise-section"> <div class="content-wrapper"> <h3>Trusted by Enterprise customers</h3> <p> You get the infrastructure and support needed to ensure the success of your unique community </p> <a href="/enterprise" class="button--secondary">Learn more</a> </div> </section> <div class="testimonial-wrapper"> <figure class="testimonial__block testimonial__block--customer-with-headshot"> <div class="testimonial__block--customer-headshot"> <img src="/a/img/avatar-jonathan.png" loading="lazy" alt="Photo of Jonathan Bulava"/> </div> <div class="testimonial__block--customer-content"> <blockquote> <p>Discourse is the most amazing thing we have ever used. We have never experienced software so reliable. Ever.</p> </blockquote> <cite> <div class="testimonial__block--cite-name">Jonathan Bulava</div> Developer Advocacy at Twitch </cite> </div> </figure> </div> <div class="hosting-ad"> <div class="content-wrapper"> <h2> In December on our hosting </h2> <div class="hosting-ad-container"> <div class="hosting-ad-left"> <p> Over 4.0 million<br /> posts created </p> </div> <div class="hosting-ad-right"> <p> Over 678 million<br /> pageviews served </p> </div> <img src="/a/img/spot-rocket.png" loading="lazy" alt="" /> </div> </div> </div> <section class="team-section"> <div class="content-wrapper"> <h2>High-caliber hosted customer support</h2> <p class="lead"> Our dedicated support team is devoted to delivering exceptional service <br /> and effective solutions. </p> <div class="team-members"> <div class="team-member--headshot"> <img loading="lazy" width="130" src="/a/img/employees/avatar_maldonado.png?2" srcset="/a/img/employees/avatar_maldonado-2x.png?2" srcset="/a/img/employees/avatar_maldonado-2x.png?2" src="/a/img/employees/avatar_maldonado.png?2" /> </div> <div class="team-member--headshot"> <img loading="lazy" width="130" src="/a/img/employees/avatar_vendrame.png?2" srcset="/a/img/employees/avatar_vendrame-2x.png?2" srcset="/a/img/employees/avatar_vendrame-2x.png?2" src="/a/img/employees/avatar_vendrame.png?2" /> </div> <div class="team-member--headshot"> <img loading="lazy" width="130" src="/a/img/employees/avatar_gagan.png?2" srcset="/a/img/employees/avatar_gagan-2x.png?2" srcset="/a/img/employees/avatar_gagan-2x.png?2" src="/a/img/employees/avatar_gagan.png?2" /> </div> <div class="team-member--headshot"> <img loading="lazy" width="130" src="/a/img/employees/avatar_mersin.png?2" srcset="/a/img/employees/avatar_mersin-2x.png?2" srcset="/a/img/employees/avatar_mersin-2x.png?2" src="/a/img/employees/avatar_mersin.png?2" /> </div> <div class="team-member--headshot"> <img loading="lazy" width="130" src="/a/img/employees/avatar_hou.png?2" srcset="/a/img/employees/avatar_hou-2x.png?2" srcset="/a/img/employees/avatar_hou-2x.png?2" src="/a/img/employees/avatar_hou.png?2" /> </div> </div> <div class="customer-testimonial customer-testimonial--tweet"> <figure class="testimonial__block"> <blockquote> I wanna shout out the team at <a href="https://twitter.com/discourse?ref_src=twsrc%5Etfw" target="_blank" rel="noopener noreferrer" >@discourse</a >. Often we see Twitter used as a resource to commiserate on bad experiences with services but it’s wonderful to amplify the extraordinary. Every time I’ve needed help, the team at Discourse has been super responsive and helpful. Y’all rock. </blockquote> <cite> <div class="testimonial__block--cite-name">Hayley Rosenblum</div> <a href="https://twitter.com/HayleyFiasco/status/1478850068778205187?ref_src=twsrc%5Etfw" target="_blank" rel="noopener noreferrer" > @HayleyFiasco </a> </cite> </figure> </div> </div>  </section> <div class="signoff-banner"> <h2>Are you ready to start your community?</h2> <a class="button--primary" href="/pricing"> Try it free for 14 days</a> </div> </main> <footer class="site-footer"> <div class="site-footer__wrapper"> <a href="/" class="site-footer__logo"> <img src="/a/img/logo-white.png" alt="Discourse white logo" height="70" />® </a> <div class="site-footer__top"> <div class="site-footer__col"> <h6>Features & Pricing</h6> <ul class="site-footer__list"> <li> <a href="/pricing" class="site-footer__link"> Pricing </a> </li> <li><a href="/features" class="site-footer__link"> Features </a></li> <li><a href="/plugins" class="site-footer__link"> Plugins </a></li> <li><a href="/ai" 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