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class="_55w7 win x1 Locale_en_US" dir="ltr"><script type="text/javascript" nonce="cXRs0S8W">requireLazy(["bootstrapWebSession"],function(j){j(1739773957)})</script><div class="_li"><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_1_CS"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_2_Fk"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_3_72"></iframe></div><div style="position: absolute;"><iframe frameborder="0" height="0" width="0" id="u_0_4_C+"></iframe></div><span><img src="https://facebook.com/security/hsts-pixel.gif?c=3.2.5" width="0" height="0" style="display:none" /></span><div class="_li _4xit"><div class="_1n5h" id="devsite_header" data-referrer="devsite_header" data-click-area="Nav"></div><div class="_11st" data-click-area="Main" id="rebrandBodyID"><div class="_1525"><div class="_660z _3u39"><div class="_5gyr _5gy5 _5k6m"><div 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href="/docs/whatsapp/cloud-api/reference" class="_3cx9">Reference</a></li><li class="_3cx7 _3cxd"><a href="/docs/whatsapp/cloud-api/support" class="_3cx9">Support</a></li></ul></div><div class="_2pi6"><span class="img _55ym _55yq _55yo _5d9-" aria-busy="true" role="progressbar" aria-valuemin="0" aria-valuemax="100" aria-valuetext="Loading..."></span></div></div></div></div></div><div class="_1jbo _4are _1jcw _1jd4 _5zlc"><div class="_1dyy" id="u_0_5_wc"></div><div id="documentation_body_pagelet" data-referrer="documentation_body_pagelet"><div class="_34yh" id="u_0_0_wX"><div class="_4cel"><span data-click-area="main"><div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><p><span style="float:left;padding-top:3px;padding-right:5px;"><img class="img" src="https://lookaside.fbsbx.com/elementpath/media/?media_id=595945097590761&amp;version=1739519582" height="20px" alt="" /></span><a href="https://developers.facebook.com/docs/whatsapp">WhatsApp Business Platform</a> &gt; Cloud API </p></div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h1>Support</h1> </div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Terms and Policies</h2> <ul> <li><a href="https://www.facebook.com/legal/Meta-Hosting-Terms-Cloud-API">Meta Hosting Terms for Cloud API</a></li> <li><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fbusiness.whatsapp.com%2Fpolicy&amp;h=AT25VWX6pgJ0pUtsUsKeJAMZ26SjI5FdrchqcSvXEkl6_cXo6Ac61HzF0NNRLg0GECcCJtEGXRZBjgg_R2CP_jzF5W2xCKTbEbp8aSLUff3PCvfG7Zks5r0f3yw5frT1FbnOjMJGiJ_3hn6dDQXArRbv1A" target="_blank" rel="nofollow" data-lynx-mode="hover">WhatsApp Business Messaging Policy</a></li> <li><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fbusiness-terms&amp;h=AT2FoW9ujnwgLrFOzct9JUByiisu2bT-wSZRrnJfEsG74Ttx_O87T15VUfW7UsBgJ_a1hg0D4erIOvsZTNzYWD49tU7squBkdYlBdizI1OUzXs3udI7t2uuw8fZVNr0GbWjn8_mWc3RpYeEsjBm-FlYaBA" target="_blank" rel="nofollow" data-lynx-mode="hover">WhatsApp Business Terms of Service</a></li> <li><a href="https://www.facebook.com/policies_center/commerce">Meta Commerce Policy</a></li> <li><a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.whatsapp.com%2Flegal%2Fmeta-terms-whatsapp-business&amp;h=AT2LNfi_bxoboMQXtg0KtrFXprhONzHS1lNocbrxrpYQMTCjaTK4-ziES33Ae6O6qbsAN4PDMCubicb9Z0ivoqUYefrRSZP0oeTdT6GSU0-5yGLdI_UH8xD2WQdUMOGszYcBBzelvbIwDVdg6HSie5beRw" target="_blank" rel="nofollow" data-lynx-mode="hover">Meta Terms for WhatsApp Business</a></li> </ul> </div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Troubleshooting</h2> <h3>Message Not Delivered</h3> <p>The following scenarios can cause a message to appear as sent but not delivered. For many of these reasons, <strong>we will not disclose the underlying cause of the error</strong>, due to privacy and policy reasons.</p> <ul> <li>The customer did not come online during the 30 day window where we hold messages for offline customers.</li> <li>The customer has blocked the business phone number, or another business phone number owned by the business.</li> <li>The customer is in a <a href="#country-restrictions">restricted or sanctioned country</a>.</li> </ul> <p>In some scenarios, the API returns an <a href="/docs/whatsapp/cloud-api/support/error-codes">error code</a> with an error message describing the nature of the error. Example scenarios:</p> <ul> <li>Invalid request parameters</li> <li>Integrity errors</li> <li>The customer has not accepted our new Terms of Service and Privacy Policy. Please send your end user this link <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fwa.me%2Ftos%2F20210210&amp;h=AT3vgO-rxoClb06ncjihu-Qh0N4bCEMY3AxtvrxLZMGjJwBgl-Cy7AR89hvomkQ-qd0FjJogxMdiEAGBAq_W4AbxptKCVysRPJfh0WMBGv2DymkUxVk1tWaLng0KWT9avjxaUcc8KeHp_IZNQ7im-G08bw" target="_blank" rel="nofollow" data-lynx-mode="hover">https://wa.me/tos/20210210</a> to accept the latest Terms of Service.</li> <li>The customer is using an old version of WhatsApp. Customers should use the following version or greater: <ul> <li>Android: 2.21.15.15</li> <li>SMBA: 2.21.15.15</li> <li>iOS: 2.21.170.4</li> <li>SMBI: 2.21.170.4</li> <li>KaiOS: 2.2130.10</li> <li>Web: 2.2132.6</li> </ul></li> <li>The customer is part of an <a href="/docs/whatsapp/cloud-api/guides/experiments">experiment</a> group.</li> <li>The message was not delivered to create a high quality user experience. See <a href="/docs/whatsapp/cloud-api/guides/send-message-templates#per-user-marketing-template-message-limits">Per-User Marketing Template Message Limits</a>.</li> </ul> <h4>Possible Solutions</h4> <p>Using a non-WhatsApp communication method, ask the WhatsApp user to:</p> <ul> <li>confirm that they can actually send a message to your WhatsApp business phone number(s)</li> <li>confirm that none of your WhatsApp business phone numbers are in their list of blocked numbers (<strong>Settings</strong> &gt; <strong>Privacy</strong> &gt; <strong>Blocked</strong> or <strong>Blocked contacts</strong>)</li> <li>confirm that they have accepted our latest Terms of Service (<strong>Settings</strong> &gt; <strong>Help</strong>, or <strong>Settings</strong> &gt; <strong>Application information</strong> will prompt them to accept the latest terms/policies if they haven&#039;t done so already)</li> <li>update to the latest version of the WhatsApp client</li> </ul> <h3>Country Restrictions</h3> <p>Businesses in Cuba, Iran, North Korea, Syria, and three sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk) are not eligible to use the WhatsApp Business Platform.</p> <p>WhatsApp Messenger (WhatsApp) and WhatsApp Business app users in Cuba, Iran, North Korea, Syria, and three sanctioned regions in Ukraine (Crimea, Donetsk, Luhansk) are not eligible to receive messages sent via the WhatsApp Business Platform.</p> <p>As of May 15, 2024, Türkiye is no longer restricted for Cloud API business messaging. Cloud API businesses can now initiate conversations and receive messages from WhatsApp users with Turkish numbers.</p> <h3>Webhooks</h3> <h4 id="conflicting-message-delivery-status">Conflicting Message Delivery Status</h4> <p>In rare cases, the same message may trigger both success and failure <a href="/docs/whatsapp/cloud-api/webhooks/payload-examples#message-status-updates">message status update webhooks</a>. For example, a message may trigger message webhooks with <code>&quot;status&quot;:&quot;delivered&quot;</code> and another webhook with <code>&quot;status&quot;:&quot;failed&quot;</code>. This can happen when a customer is logged in to WhatsApp on multiple devices and the message is successfully delivered to one device but not the other. Any message that triggers a <code>&quot;delivered&quot;</code> message status webhook has been delivered to at least one of the user&#039;s devices.</p> <h3>Error Code <code>2</code> - API Service</h3> <p>When we update the API, you may experience up to 5 minutes of downtime. During this period of time, the service is unavailable. We try to make these updates with minimal disruption to businesses, but you may end up being affected</p> <h4>How To Debug</h4> <p>We suggest that you wait 5 minutes and try to make the API call again.</p> <h3 id="authentication-authorization">Authentication and Authorization Errors</h3> <p>These errors are returned when there was a problem with the access token you are using for the API call.</p> <h4>How To Debug</h4> <p>You can directly paste the access token you are using into the <a href="https://developers.facebook.com/tools/debug/accesstoken">Access Token Debugger</a>. Then, check if you have selected the <code>whatsapp_business_management</code> and <code>whatsapp_business_messaging</code> permissions.</p> <p>If your token doesn’t have access to the permissions, you need to generate a new one. While generating the token, make sure to select:</p> <ul> <li>The Meta app you are using for the API calls</li> <li>The following permissions: <code>whatsapp_business_management</code> and <code>whatsapp_business_messaging</code></li> </ul> </div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>FAQs</h2> <h3>General FAQs</h3> <div class="_1d--" id="faq_873905230230961"><div class="clearfix" role="presentation"><a href="#faq_873905230230961" class="_1d_0" aria-controls="873905230230961" aria-expanded="false" role="button">Which company will be providing the Cloud API? <span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>WhatsApp develops and operates the WhatsApp Business API, which enables businesses to communicate with WhatsApp consumer users on the WhatsApp network. When using the Cloud API, Meta will host the WhatsApp Business API for you and provide an endpoint for the WhatsApp service for your incoming and outgoing WhatsApp communications.</p> </div><a class="_50f3 _39g5" href="#faq_873905230230961"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_861067461188258"><div class="clearfix" role="presentation"><a href="#faq_861067461188258" class="_1d_0" aria-controls="861067461188258" aria-expanded="false" role="button">Does the introduction of Cloud API mean WhatsApp is deprecating the existing On-Premises API?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Please view information about the <a href="/docs/whatsapp/on-premises/sunset">sunset of the On-Premises API</a>.</p> </div><a class="_50f3 _39g5" href="#faq_861067461188258"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_4391871607539216"><div class="clearfix" role="presentation"><a href="#faq_4391871607539216" class="_1d_0" aria-controls="4391871607539216" aria-expanded="false" role="button">Are there any additional costs for the Cloud API?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Access to Cloud API is free, and we expect it to generate additional cost savings for developers, as Meta hosts and maintains the Cloud API.</p> </div><a class="_50f3 _39g5" href="#faq_4391871607539216"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_1337008646695629"><div class="clearfix" role="presentation"><a href="#faq_1337008646695629" class="_1d_0" aria-controls="1337008646695629" aria-expanded="false" role="button"> Will consumers know whether a business is using the Cloud API or the On-Premises API? <span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>We want to make it clear what it means to message with a business on WhatsApp. Some businesses may choose to use Meta or another company to help them manage and store their messages. When a business chooses to manage their messages with another company, we will let consumers know by showing a different system message. <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Ffaq.whatsapp.com%2Fgeneral%2Fsecurity-and-privacy%2Fwhy-am-i-seeing-a-new-system-message-in-my-whatsapp-chats&amp;h=AT2PR_uxR8jdZjnJkP4qzEaQtzh4-XO1WZeasia-Lih00MEHPu2tuqUCKXah6HinbkPCm0-2cTOKAEiQtWYzhy-15bqZRjZD3zevxCXogPBmn8jd6wDcv3bwE4LypKt3XQE_LZDsMiP_RJa_amBEQOgStQ" target="_blank" rel="nofollow" data-lynx-mode="hover">Learn more</a>.</p> </div><a class="_50f3 _39g5" href="#faq_1337008646695629"><span class="_50f8 _50f3">Permalink</span></a></div></div><h3>Technical Implementation FAQs</h3> <div class="_1d--" id="faq_1133198140536519"><div class="clearfix" role="presentation"><a href="#faq_1133198140536519" class="_1d_0" aria-controls="1133198140536519" aria-expanded="false" role="button">What is the architecture of the Cloud API?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>The Cloud API architecture significantly simplifies the Solution Partner&#039;s operational and infrastructure requirements to integrate with WhatsApp Business Platform. First, it removes the infrastructure requirements to run Business API docker containers (CAPEX savings). Second, it obviates the need of operational responsibilities to manage the deployment (OPEX savings). For details, refer to the architecture diagram comparing the On-Premises and Cloud API deployments.</p> <img class="img" src="https://scontent-sin2-1.xx.fbcdn.net/v/t39.8562-6/240462671_714107706653430_5683717668189775578_n.png?_nc_cat=102&amp;ccb=1-7&amp;_nc_sid=f537c7&amp;_nc_ohc=QCOi9LHACQMQ7kNvgHz-PtW&amp;_nc_zt=14&amp;_nc_ht=scontent-sin2-1.xx&amp;_nc_gid=Ae-KtLv99Fev58sj_GqlsTj&amp;oh=00_AYDFA4_11ub93vGPiH7_KJORlA5iOAsTRn5JyZGZyUC2zw&amp;oe=67B8A95E" width="100%" alt="" /></div><a class="_50f3 _39g5" href="#faq_1133198140536519"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_384148039983633"><div class="clearfix" role="presentation"><a href="#faq_384148039983633" class="_1d_0" aria-controls="384148039983633" aria-expanded="false" role="button">Will the Solution Partner or direct client need containers and what data will be in those containers?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Solution Partners and direct clients do not need the WebApp and CoreApp containers that are used in the On-Premises API. Meta will manage all database data and media data on behalf of the Solution Partner or direct client.</p> </div><a class="_50f3 _39g5" href="#faq_384148039983633"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_549644352922793"><div class="clearfix" role="presentation"><a href="#faq_549644352922793" class="_1d_0" aria-controls="549644352922793" aria-expanded="false" role="button">How does WhatsApp recommend I conduct load tests for the Cloud API? <span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>As your on-premises performance depends heavily on your hardware, software, and connectivity to WhatsApp servers, if you wish to understand these differences, you can perform your own load tests on Cloud API as you might have done for your own on-premises installation. You can also refer to our <a href="/docs/whatsapp/cloud-api/overview/on-premises-cloud-api-comparison">performance comparison</a> to understand more details around how the on-premise and Cloud APIs compare.</p> </div><a class="_50f3 _39g5" href="#faq_549644352922793"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_1132481834256692"><div class="clearfix" role="presentation"><a href="#faq_1132481834256692" class="_1d_0" aria-controls="1132481834256692" aria-expanded="false" role="button">How can we migrate from On-Premises to the Cloud API?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Migrating between the on-premises and Cloud APIs is seamless, and can be done bidirectionally. See <a href="/docs/whatsapp/cloud-api/guides/migrate-between-on-premises-and-cloud-api">migration details</a> for more information.</p> </div><a class="_50f3 _39g5" href="#faq_1132481834256692"><span class="_50f8 _50f3">Permalink</span></a></div></div><h3>Reliability FAQs</h3> <div class="_1d--" id="faq_3110824062544682"><div class="clearfix" role="presentation"><a href="#faq_3110824062544682" class="_1d_0" aria-controls="3110824062544682" aria-expanded="false" role="button">How can I track latency and availability metrics for Cloud API in more detail?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Please view our <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fmetastatus.com%2Fwhatsapp-business-api&amp;h=AT3b4gQjDgEb8vW7qD8VCrM8DqDm6Up2aFZrALBLFsTgjlGfgv4YGMf2gNrNK_JK-hFI3eJWbhktfx0oG6EkLW_H3NmcnZSaqSLav4B2nt11c_3il9qBYX67BQ4stQOCBG0IkjFrhK5EfaNX5luQq-kNYQ" target="_blank" rel="nofollow" data-lynx-mode="hover">WhatsApp Business API Status Page</a> for Cloud API specific observability metrics.</p> </div><a class="_50f3 _39g5" href="#faq_3110824062544682"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_762291718863960"><div class="clearfix" role="presentation"><a href="#faq_762291718863960" class="_1d_0" aria-controls="762291718863960" aria-expanded="false" role="button">How is availability downtime calculated?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Please view the <a href="/docs/whatsapp/support-api-status-page#availability">API Status Page</a> document for more details.</p> </div><a class="_50f3 _39g5" href="#faq_762291718863960"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_2126292087572045"><div class="clearfix" role="presentation"><a href="#faq_2126292087572045" class="_1d_0" aria-controls="2126292087572045" aria-expanded="false" role="button">How often are availability numbers updated?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>Availability is updated once a day.</p> </div><a class="_50f3 _39g5" href="#faq_2126292087572045"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_140473225618592"><div class="clearfix" role="presentation"><a href="#faq_140473225618592" class="_1d_0" aria-controls="140473225618592" aria-expanded="false" role="button">Are there instances where downtime in availability is overridden?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>There could be situations where certain user errors can be automatically counted incorrectly toward downtime. In these situations, we will override the downtime to uptime after detailed analysis within a week.</p> </div><a class="_50f3 _39g5" href="#faq_140473225618592"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_1410453006519066"><div class="clearfix" role="presentation"><a href="#faq_1410453006519066" class="_1d_0" aria-controls="1410453006519066" aria-expanded="false" role="button">Meta Status Page reflects no issues for Cloud API, yet I am still facing issues.<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>There may be issues that do not impact our global availability. In these cases, the <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fmetastatus.com%2Fwhatsapp-business-api&amp;h=AT0ocXu5GykIvPeIdpiLOaNNjjxcj015O2yVACwYBm_1dN6_Ub3Qtdd-eoNn3RWW_XMtQ0ZiOgyigP9uQAWgtKydOt3WpzoxjJ-03Ueokv6foTkQ0npC6CiH3Wd2u-d0y3krjSUB3vqpG7FGf0OuCoS0pw" target="_blank" rel="nofollow" data-lynx-mode="hover">WhatsApp Business API Status Page</a> will have a status to reflect that there may be some disruptions that are not affecting global availability. Please submit a <a href="https://business.facebook.com/direct-support">Direct Support</a> ticket to investigate further.</p> </div><a class="_50f3 _39g5" href="#faq_1410453006519066"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_1401826784001266"><div class="clearfix" role="presentation"><a href="#faq_1401826784001266" class="_1d_0" aria-controls="1401826784001266" aria-expanded="false" role="button">Are there instances where downtime in availability is not automatically tracked?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>There are the cases where downtimes in availability are not automatically tracked:</p> <ul> <li>Network issues causing requests to fail before they reach the Graph API layer (first layer).</li> <li>Network issues causing outbound webhooks not to reach business&#039;s webhook endpoint.</li> </ul> <p>Any issues that surface before admission into our system after this point will appear as either error or missed success. Also issues encountered after the first attempt to emit the webhook will continue to be retried, until it is successfully delivered to the webhook endpoint.</p> <p>The other cases that are reflected in the availability dashboard after manual detection are (not system error):</p> <ul> <li>Meta authentication issues like auth token (security libraries) are determined whether they are legitimate requests failing authentication or authorization.</li> <li>Validation that rejects legitimate requests.</li> </ul> <p>In both cases WhatsApp will detect and account for those issues after the fact, near real time, but not real time.</p> </div><a class="_50f3 _39g5" href="#faq_1401826784001266"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_775539867197306"><div class="clearfix" role="presentation"><a href="#faq_775539867197306" class="_1d_0" aria-controls="775539867197306" aria-expanded="false" role="button">Are there product service level agreements available for uptime and/or latency?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>We do not currently offer commercially available product service level agreements for uptime and/or latency.</p> </div><a class="_50f3 _39g5" href="#faq_775539867197306"><span class="_50f8 _50f3">Permalink</span></a></div></div><div class="_1d--" id="faq_543667520173009"><div class="clearfix" role="presentation"><a href="#faq_543667520173009" class="_1d_0" aria-controls="543667520173009" aria-expanded="false" role="button"> What will disaster recovery look like: if a region is unavailable, how much time does it take to move messages to another region?<span class="_1d_5"></span></a></div><div class="_1d-_ _1d_4"><div class="_3-8x"><p>We will have disaster recovery and data replication across multiple regions. The expected downtime would be within our SLA and usually in the order of less than a minute to less than five minutes.</p> </div><a class="_50f3 _39g5" href="#faq_543667520173009"><span class="_50f8 _50f3">Permalink</span></a></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div><div style="border:1px solid gray; padding:10px; align:center; border-radius:7px; text-align:center;"><a href="https://developers.facebook.com/docs/whatsapp" style="padding:10px">WhatsApp Business Platform</a> | <a href="https://developers.facebook.com/docs/whatsapp/cloud-api" style="padding:10px"> Cloud API </a> | <a href="https://developers.facebook.com/docs/whatsapp/business-management-api" style="padding:10px"> Business Management API </a></div></div></div></div></div></span><div class="_4-u2 _57mb _1u44 _4-u8"><div class="_4-u3 _588p _4_k"><fb:like href="https://developers.facebook.com/docs/whatsapp/cloud-api/support/" layout="button_count" 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