Get Help & Support | Google Maps Platform Support Services

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href="https://developers.google.com/maps/documentation/navigation/android-sdk" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/navigation/android-sdk" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Navigation SDK for Android </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/navigation/ios-sdk" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/navigation/ios-sdk" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Navigation SDK for iOS </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/cross-platform/navigation" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/cross-platform/navigation" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Navigation for Flutter </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/cross-platform/navigation" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/cross-platform/navigation" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Navigation for React Native </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/roads" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/roads" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Roads API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/directions" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/directions" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Directions API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/distance-matrix" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/distance-matrix" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Distance Matrix API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/route-optimization" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/route-optimization" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Route Optimization API </div> </a> </li> </ul> <ul class="devsite-tabs-dropdown-section "> <li class="devsite-nav-title" role="heading" tooltip>Solutions</li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/solutions" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/solutions" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Industry solutions </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/mobility" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/mobility" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="routes" tooltip > <div class="devsite-nav-item-title"> Mobility services </div> </a> </li> </ul> </div> <div class="devsite-tabs-dropdown-column "> <ul class="devsite-tabs-dropdown-section "> <li class="devsite-nav-title" role="heading" tooltip>Places</li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/places/web-service" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/places/web-service" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Places API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/places/android-sdk" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/places/android-sdk" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Places SDK for Android </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/places/ios-sdk" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/places/ios-sdk" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Places SDK for iOS </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/javascript/places" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/javascript/places" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Places Library, Maps JavaScript API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/geocoding" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/geocoding" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Geocoding API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/geolocation" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/geolocation" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Geolocation API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/address-validation" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/address-validation" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Address Validation API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/timezone" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/timezone" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Time Zone API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/places-insights" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/places-insights" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Places Insights API (Preview) </div> </a> </li> </ul> <ul class="devsite-tabs-dropdown-section "> <li class="devsite-nav-title" role="heading" tooltip>Environment</li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/air-quality" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/air-quality" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Air Quality API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/pollen" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/pollen" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Pollen API </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/documentation/solar" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/documentation/solar" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="places" tooltip > <div class="devsite-nav-item-title"> Solar API </div> </a> </li> </ul> </div> <div class="devsite-tabs-dropdown-column "> <ul class="devsite-tabs-dropdown-section "> <li class="devsite-nav-title" role="heading" tooltip>Additional Resources</li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/api-security-best-practices" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/api-security-best-practices" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> API Security Best Practices </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/digital-signature" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/digital-signature" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Digital Signature Guide </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/coverage" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/coverage" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Map Coverage Details </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/optimization-guide" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/optimization-guide" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Optimization Guide </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/software-support" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/software-support" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Mobile OS and software support </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/launch-stages" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/launch-stages" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Launch stages </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/deprecations" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/deprecations" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Deprecations </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/asset-tracking-plan" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/asset-tracking-plan" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> Asset Tracking Plan </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/url-encoding" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/url-encoding" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> URL Encoding </div> </a> </li> <li class="devsite-nav-item"> <a href="https://developers.google.com/maps/third-party-platforms/wordpress" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/third-party-platforms/wordpress" track-metadata-position="nav - documentation" track-metadata-module="tertiary nav" track-metadata-module_headline="additional resources" tooltip > <div class="devsite-nav-item-title"> WordPress Users </div> </a> </li> </ul> </div> </div> </div> </tab> <tab > <a href="https://mapsplatform.google.com/resources/blog" track-metadata-eventdetail="https://mapsplatform.google.com/resources/blog" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - blog" track-metadata-module="primary nav" data-category="blog" data-label="navTopMenu" track-name="blog" data-action="tabClick" > Blog </a> </tab> <tab class="devsite-dropdown "> <a href="https://developers.google.com/maps/developer-community" track-metadata-eventdetail="https://developers.google.com/maps/developer-community" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - community" track-metadata-module="primary nav" data-category="community" data-label="navTopMenu" track-name="community" data-action="tabClick" > Community </a> <a href="#" role="button" aria-haspopup="true" aria-expanded="false" aria-label="Dropdown menu for Community" track-type="nav" track-metadata-eventdetail="https://developers.google.com/maps/developer-community" track-metadata-position="nav - community" track-metadata-module="primary nav" data-category="community" data-label="navTopMenu" track-name="community" data-action="tabClick" class="devsite-tabs-dropdown-toggle devsite-icon devsite-icon-arrow-drop-down"></a> <div class="devsite-tabs-dropdown" aria-label="submenu" hidden> <div class="devsite-tabs-dropdown-content"> <div class="devsite-tabs-dropdown-column "> <ul class="devsite-tabs-dropdown-section "> <li class="devsite-nav-item"> <a href="https://stackoverflow.com/questions/tagged/google-maps" track-type="nav" track-metadata-eventdetail="https://stackoverflow.com/questions/tagged/google-maps" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> StackOverflow </div> </a> </li> <li class="devsite-nav-item"> <a href="https://github.com/googlemaps/" track-type="nav" track-metadata-eventdetail="https://github.com/googlemaps/" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> GitHub </div> </a> </li> <li class="devsite-nav-item"> <a href="https://www.youtube.com/c/GoogleMapsPlatform" track-type="nav" track-metadata-eventdetail="https://www.youtube.com/c/GoogleMapsPlatform" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> YouTube </div> </a> </li> <li class="devsite-nav-item"> <a href="https://discord.gg/f4hvx8Rp2q" track-type="nav" track-metadata-eventdetail="https://discord.gg/f4hvx8Rp2q" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> Discord </div> </a> </li> <li class="devsite-nav-item"> <a href="https://twitter.com/GMapsPlatform" track-type="nav" track-metadata-eventdetail="https://twitter.com/GMapsPlatform" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> X (Twitter) </div> </a> </li> <li class="devsite-nav-item"> <a href="https://issuetracker.google.com/bookmark-groups/76561" track-type="nav" track-metadata-eventdetail="https://issuetracker.google.com/bookmark-groups/76561" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> Issue Tracker </div> </a> </li> <li class="devsite-nav-item"> <a href="https://devlibrary.withgoogle.com/products/maps" track-type="nav" track-metadata-eventdetail="https://devlibrary.withgoogle.com/products/maps" track-metadata-position="nav - community" track-metadata-module="tertiary nav" tooltip > <div class="devsite-nav-item-title"> Google Dev Library </div> </a> </li> </ul> </div> </div> </div> </tab> </nav> </devsite-tabs> </div> <devsite-search enable-signin enable-search enable-suggestions enable-query-completion project-name="Google Maps Platform Support Services" tenant-name="Google for Developers" project-scope="/maps/support" url-scoped="https://developers.google.com/s/results/maps/support" > <form class="devsite-search-form" action="https://developers.google.com/s/results" method="GET"> <div class="devsite-search-container"> <button type="button" search-open class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Open search"></button> <div class="devsite-searchbox"> <input aria-activedescendant="" aria-autocomplete="list" aria-label="Search" aria-expanded="false" aria-haspopup="listbox" autocomplete="off" class="devsite-search-field devsite-search-query" name="q" placeholder="Search" role="combobox" type="text" value="" > <div class="devsite-search-image material-icons" aria-hidden="true"> </div> <div class="devsite-search-shortcut-icon-container" aria-hidden="true"> <kbd class="devsite-search-shortcut-icon">/</kbd> </div> </div> </div> </form> <button type="button" search-close class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Close search"></button> </devsite-search> </div> <devsite-language-selector> <ul role="presentation"> <li role="presentation"> <a role="menuitem" lang="en" >English</a> </li> <li role="presentation"> <a role="menuitem" lang="de" >Deutsch</a> </li> <li role="presentation"> <a role="menuitem" lang="es" >Español</a> </li> <li role="presentation"> <a role="menuitem" lang="es_419" >Español – América Latina</a> </li> <li role="presentation"> <a role="menuitem" lang="fr" >Français</a> </li> <li role="presentation"> <a role="menuitem" lang="id" >Indonesia</a> </li> <li role="presentation"> <a role="menuitem" lang="it" >Italiano</a> </li> <li role="presentation"> <a role="menuitem" lang="pl" >Polski</a> </li> <li role="presentation"> <a role="menuitem" lang="pt_br" >Português – Brasil</a> </li> <li role="presentation"> <a role="menuitem" lang="vi" >Tiếng Việt</a> </li> <li role="presentation"> <a role="menuitem" lang="tr" >Türkçe</a> </li> <li role="presentation"> <a role="menuitem" lang="ru" >Русский</a> </li> <li role="presentation"> <a role="menuitem" lang="he" >עברית</a> </li> <li role="presentation"> <a role="menuitem" lang="ar" >العربيّة</a> </li> <li role="presentation"> <a role="menuitem" lang="fa" >فارسی</a> </li> <li role="presentation"> <a role="menuitem" lang="hi" >हिंदी</a> </li> <li role="presentation"> <a role="menuitem" lang="bn" >বাংলা</a> </li> <li role="presentation"> <a role="menuitem" lang="th" >ภาษาไทย</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_cn" >中文 – 简体</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_tw" >中文 – 繁體</a> </li> <li role="presentation"> <a role="menuitem" lang="ja" >日本語</a> </li> <li role="presentation"> <a role="menuitem" lang="ko" >한국어</a> </li> </ul> </devsite-language-selector> <devsite-user enable-profiles fp-auth id="devsite-user"> <span class="button devsite-top-button" aria-hidden="true" visually-hidden>Sign in</span> </devsite-user> </div> </div> </div> <div class="devsite-collapsible-section devsite-header-no-lower-tabs "> <div class="devsite-header-background"> <div class="devsite-product-id-row" > <div class="devsite-product-description-row"> <ul class="devsite-breadcrumb-list" > <li class="devsite-breadcrumb-item "> <a href="https://developers.google.com/maps/support" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Lower Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Google Maps Platform Support Services" > Support Services </a> </li> </ul> </div> </div> </div> </div> </div> </devsite-header> <devsite-book-nav scrollbars > <div class="devsite-book-nav-filter" > <span class="filter-list-icon material-icons" aria-hidden="true"></span> <input type="text" placeholder="Filter" aria-label="Type to filter" role="searchbox"> <span class="filter-clear-button hidden" data-title="Clear filter" aria-label="Clear filter" role="button" tabindex="0"></span> </div> <nav class="devsite-book-nav devsite-nav nocontent" aria-label="Side menu"> <div class="devsite-mobile-header"> <button type="button" id="devsite-close-nav" class="devsite-header-icon-button button-flat material-icons gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Close navigation" aria-label="Close navigation"> </button> <div class="devsite-product-name-wrapper"> <a href="https://developers.google.com/maps"> <div class="devsite-product-logo-container" size="medium" > <picture> <img class="devsite-product-logo" alt="Google Maps Platform" src="https://developers.google.com/static/maps/images/maps-icon.svg" srcset=" /static/maps/images/maps-icon.svg" sizes="64px" loading="lazy" > </picture> </div> </a> <span class="devsite-product-name"> <ul class="devsite-breadcrumb-list" > <li class="devsite-breadcrumb-item devsite-has-google-wordmark"> <a href="https://developers.google.com/maps" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Upper Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Google Maps Platform" > <svg class="devsite-google-wordmark" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 148 48"> <title>Google</title> <path class="devsite-google-wordmark-svg-path" 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M112.09,15.29v20.7c0,8.52-5.02,12.01-10.96,12.01c-5.59,0-8.95-3.76-10.22-6.81l4.41-1.83c0.79,1.88,2.71,4.1,5.81,4.1c3.8,0,6.16-2.36,6.16-6.77v-1.66h-0.18c-1.14,1.4-3.32,2.62-6.07,2.62c-5.76,0-11.05-5.02-11.05-11.49c0-6.51,5.28-11.57,11.05-11.57c2.75,0,4.93,1.22,6.07,2.58h0.18v-1.88H112.09z M107.64,26.16c0-4.06-2.71-7.03-6.16-7.03c-3.49,0-6.42,2.97-6.42,7.03c0,4.02,2.93,6.94,6.42,6.94C104.93,33.11,107.64,30.18,107.64,26.16z M120.97,3.06v33.89h-5.07V3.06H120.97z M140.89,29.92l3.93,2.62c-1.27,1.88-4.32,5.11-9.61,5.11c-6.55,0-11.28-5.07-11.28-11.53c0-6.86,4.77-11.53,10.71-11.53c5.98,0,8.91,4.76,9.87,7.34l0.52,1.31l-15.42,6.38c1.18,2.31,3.01,3.49,5.59,3.49C137.79,33.11,139.58,31.84,140.89,29.92zM128.79,25.77l10.31-4.28c-0.57-1.44-2.27-2.45-4.28-2.45C132.24,19.04,128.66,21.31,128.79,25.77z"/> </svg>Maps Platform </a> </li> </ul> </span> </div> </div> <div class="devsite-book-nav-wrapper"> <div class="devsite-mobile-nav-top"> <ul class="devsite-nav-list"> <li class="devsite-nav-item"> <a href="https://mapsplatform.google.com/" class="devsite-nav-title gc-analytics-event " data-category="home" data-label="navTopMenu" track-name="overview" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Overview" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Overview </span> </a> </li> <li class="devsite-nav-item"> <a href="https://mapsplatform.google.com/maps-products/" class="devsite-nav-title gc-analytics-event " data-category="products" data-label="navTopMenu" track-name="products" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Products" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Products </span> </a> </li> <li class="devsite-nav-item"> <a href="https://mapsplatform.google.com/pricing/" class="devsite-nav-title gc-analytics-event " data-category="pricing" data-label="navTopMenu" track-name="pricing" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Pricing" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Pricing </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation" class="devsite-nav-title gc-analytics-event devsite-nav-has-children devsite-nav-active" data-category="documentation" data-label="navTopMenu" track-name="documentation" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Documentation" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Documentation </span> <span class="devsite-nav-icon material-icons" data-icon="forward" > </span> </a> <ul class="devsite-nav-responsive-tabs devsite-nav-has-menu "> <li class="devsite-nav-item"> <span class="devsite-nav-title" tooltip data-category="documentation" data-label="navTopMenu" track-name="documentation" data-action="tabClick" > <span class="devsite-nav-text" tooltip menu="Documentation"> More </span> <span class="devsite-nav-icon material-icons" data-icon="forward" menu="Documentation"> </span> </span> </li> </ul> </li> <li class="devsite-nav-item"> <a href="https://mapsplatform.google.com/resources/blog" class="devsite-nav-title gc-analytics-event " data-category="blog" data-label="navTopMenu" track-name="blog" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Blog" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Blog </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/developer-community" class="devsite-nav-title gc-analytics-event " data-category="community" data-label="navTopMenu" track-name="community" data-action="tabClick" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Community" track-type="globalNav" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Community </span> </a> <ul class="devsite-nav-responsive-tabs devsite-nav-has-menu "> <li class="devsite-nav-item"> <span class="devsite-nav-title" tooltip data-category="community" data-label="navTopMenu" track-name="community" data-action="tabClick" > <span class="devsite-nav-text" tooltip menu="Community"> More </span> <span class="devsite-nav-icon material-icons" data-icon="forward" menu="Community"> </span> </span> </li> </ul> </li> </ul> </div> <div class="devsite-mobile-nav-bottom"> <ul class="devsite-nav-list" menu="_book"> <li class="devsite-nav-item"><a href="/maps/documentation" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation" ><span class="devsite-nav-text" tooltip>Google Maps Platform Documentation</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Get Started</span> </div></li> <li class="devsite-nav-item"><a href="/maps/get-started" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/get-started" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/get-started" ><span class="devsite-nav-text" tooltip>Get Started with Google Maps Platform</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/api-picker" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/api-picker" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/api-picker" ><span class="devsite-nav-text" tooltip>API Picker</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/get-map-id" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/get-map-id" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/get-map-id" ><span class="devsite-nav-text" tooltip>Map IDs</span></a></li> <li class="devsite-nav-item"><a href="/maps/faq" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/faq" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/faq" ><span class="devsite-nav-text" tooltip>FAQ</span></a></li> <li class="devsite-nav-item"><a href="/maps/support" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/support" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/support" ><span class="devsite-nav-text" tooltip>Support and Resources</span></a></li> <li class="devsite-nav-item"><a href="/maps/support/care" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/support/care" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/support/care" ><span class="devsite-nav-text" tooltip>Customer Care</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Best Practices</span> </div><ul class="devsite-nav-section"><li class="devsite-nav-item"><a href="/maps/api-security-best-practices" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/api-security-best-practices" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/api-security-best-practices" ><span class="devsite-nav-text" tooltip>API security best practices</span></a></li><li class="devsite-nav-item"><a href="/maps/digital-signature" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/digital-signature" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/digital-signature" ><span class="devsite-nav-text" tooltip>Digital Signature Guide</span></a></li><li class="devsite-nav-item"><a href="/maps/optimization-guide" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/optimization-guide" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/optimization-guide" ><span class="devsite-nav-text" tooltip>Optimization Guide</span></a></li><li class="devsite-nav-item"><a href="/maps/optimize-web-services" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/optimize-web-services" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/optimize-web-services" ><span class="devsite-nav-text" tooltip>Optimizing Web Service Usage</span></a></li></ul></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Billing & Pricing</span> </div></li> <li class="devsite-nav-item"><a href="/maps/billing-and-pricing/overview" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/billing-and-pricing/overview" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/billing-and-pricing/overview" ><span class="devsite-nav-text" tooltip>Billing & Pricing Overview</span></a></li> <li class="devsite-nav-item"><a href="/maps/billing-and-pricing/billing" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/billing-and-pricing/billing" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/billing-and-pricing/billing" ><span class="devsite-nav-text" tooltip>Billing</span></a></li> <li class="devsite-nav-item"><a href="/maps/billing-and-pricing/pricing" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/billing-and-pricing/pricing" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/billing-and-pricing/pricing" ><span class="devsite-nav-text" tooltip>Pricing</span></a></li> <li class="devsite-nav-item"><a href="/maps/billing-and-pricing/pricing-india" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/billing-and-pricing/pricing-india" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/billing-and-pricing/pricing-india" ><span class="devsite-nav-text" tooltip>Pricing - India</span></a></li> <li class="devsite-nav-item"><a href="/maps/billing-and-pricing/public-programs" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/billing-and-pricing/public-programs" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/billing-and-pricing/public-programs" ><span class="devsite-nav-text" tooltip>Public Programs</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Reporting & Monitoring</span> </div></li> <li class="devsite-nav-item"><a href="/maps/reporting-and-monitoring/overview" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/reporting-and-monitoring/overview" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/reporting-and-monitoring/overview" ><span class="devsite-nav-text" tooltip>Reporting & Monitoring Overview</span></a></li> <li class="devsite-nav-item"><a href="/maps/reporting-and-monitoring/reporting" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/reporting-and-monitoring/reporting" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/reporting-and-monitoring/reporting" ><span class="devsite-nav-text" tooltip>Reporting</span></a></li> <li class="devsite-nav-item"><a href="/maps/reporting-and-monitoring/monitoring" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/reporting-and-monitoring/monitoring" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/reporting-and-monitoring/monitoring" ><span class="devsite-nav-text" tooltip>Monitoring</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Security & Compliance</span> </div></li> <li class="devsite-nav-item"><a href="/maps/security/compliance/security-compliance" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/security/compliance/security-compliance" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/security/compliance/security-compliance" ><span class="devsite-nav-text" tooltip>Overview</span></a></li> <li class="devsite-nav-item"><a href="/maps/api-security-best-practices" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/api-security-best-practices" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/api-security-best-practices" ><span class="devsite-nav-text" tooltip>Security guidance</span></a></li> <li class="devsite-nav-item"><a href="/maps/security/compliance/services-in-scope" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/security/compliance/services-in-scope" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/security/compliance/services-in-scope" ><span class="devsite-nav-text" tooltip>Services in scope</span></a></li> <li class="devsite-nav-item"><a href="/maps/incident-management" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/incident-management" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/incident-management" ><span class="devsite-nav-text" tooltip>Incident Management</span></a></li> <li class="devsite-nav-item devsite-nav-external"><a href="https://mapsplatform.google.com/resources/trust-center" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: https://mapsplatform.google.com/resources/trust-center" track-type="bookNav" track-name="click" track-metadata-eventdetail="https://mapsplatform.google.com/resources/trust-center" ><span class="devsite-nav-text" tooltip>Trust Center</span><span class="devsite-nav-icon material-icons" data-icon="external" data-title="External" aria-hidden="true"></span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Utilities</span> </div></li> <li class="devsite-nav-item"><a href="/maps/documentation/utilities/polylinealgorithm" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/utilities/polylinealgorithm" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/utilities/polylinealgorithm" ><span class="devsite-nav-text" tooltip>Encoded Polyline Algorithm Format</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/utilities/polylineutility" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/utilities/polylineutility" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/utilities/polylineutility" ><span class="devsite-nav-text" tooltip>Interactive Polyline Encoder Utility</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/routes/polylinedecoder" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/routes/polylinedecoder" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/routes/polylinedecoder" ><span class="devsite-nav-text" tooltip>Interactive Polyline Decoder Utility</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Maps</span> </div></li> <li class="devsite-nav-item"><a href="/maps/documentation/javascript" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/javascript" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/javascript" ><span class="devsite-nav-text" tooltip>Maps JavaScript API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/android-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/android-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/android-sdk" ><span class="devsite-nav-text" tooltip>Maps SDK for Android</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/ios-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/ios-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/ios-sdk" ><span class="devsite-nav-text" tooltip>Maps SDK for iOS</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/tile" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/tile" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/tile" ><span class="devsite-nav-text" tooltip>Map Tiles API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/aerial-view" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/aerial-view" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/aerial-view" ><span class="devsite-nav-text" tooltip>Maps Aerial View API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/maps-static" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/maps-static" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/maps-static" ><span class="devsite-nav-text" tooltip>Maps Static API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/streetview" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/streetview" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/streetview" ><span class="devsite-nav-text" tooltip>Street View Static API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/embed" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/embed" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/embed" ><span class="devsite-nav-text" tooltip>Maps Embed API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/urls" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/urls" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/urls" ><span class="devsite-nav-text" tooltip>Maps URLs</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/datasets" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/datasets" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/datasets" ><span class="devsite-nav-text" tooltip>Maps Datasets API</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Routes</span> </div></li> <li class="devsite-nav-item"><a href="/maps/documentation/routes" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/routes" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/routes" ><span class="devsite-nav-text" tooltip>Routes API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/navigation/android-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/navigation/android-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/navigation/android-sdk" ><span class="devsite-nav-text" tooltip>Navigation SDK for Android</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/navigation/ios-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/navigation/ios-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/navigation/ios-sdk" ><span class="devsite-nav-text" tooltip>Navigation SDK for iOS</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/roads" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/roads" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/roads" ><span class="devsite-nav-text" tooltip>Roads API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/directions" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/directions" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/directions" ><span class="devsite-nav-text" tooltip>Directions API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/distance-matrix" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/distance-matrix" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/distance-matrix" ><span class="devsite-nav-text" tooltip>Distance Matrix API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/route-optimization" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/route-optimization" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/route-optimization" ><span class="devsite-nav-text" tooltip>Route Optimization API</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Places</span> </div></li> <li class="devsite-nav-item"><a href="/maps/documentation/places/web-service" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/places/web-service" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/places/web-service" ><span class="devsite-nav-text" tooltip>Places API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/places/android-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/places/android-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/places/android-sdk" ><span class="devsite-nav-text" tooltip>Places SDK for Android</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/places/ios-sdk" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/places/ios-sdk" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/places/ios-sdk" ><span class="devsite-nav-text" tooltip>Places SDK for iOS</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/javascript/places" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/javascript/places" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/javascript/places" ><span class="devsite-nav-text" tooltip>Places Library, Maps JavaScript API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/geocoding" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/geocoding" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/geocoding" ><span class="devsite-nav-text" tooltip>Geocoding API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/geolocation" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/geolocation" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/geolocation" ><span class="devsite-nav-text" tooltip>Geolocation API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/timezone" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/timezone" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/timezone" ><span class="devsite-nav-text" tooltip>Time Zone API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/elevation" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/elevation" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/elevation" ><span class="devsite-nav-text" tooltip>Elevation API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/address-validation" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/address-validation" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/address-validation" ><span class="devsite-nav-text" tooltip>Address Validation API</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Environment</span> </div></li> <li class="devsite-nav-item"><a href="/maps/documentation/air-quality" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/air-quality" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/air-quality" ><span class="devsite-nav-text" tooltip>Air Quality API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/pollen" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/pollen" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/pollen" ><span class="devsite-nav-text" tooltip>Pollen API</span></a></li> <li class="devsite-nav-item"><a href="/maps/documentation/solar" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/documentation/solar" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/documentation/solar" ><span class="devsite-nav-text" tooltip>Solar API</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Solutions</span> </div></li> <li class="devsite-nav-item"><a href="/maps/solutions" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/solutions" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/solutions" ><span class="devsite-nav-text" tooltip>Industry Solutions</span></a></li> <li class="devsite-nav-item"><a href="/maps/solutions" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/solutions" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/solutions" ><span class="devsite-nav-text" tooltip>Retail</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Additional Resources</span> </div></li> <li class="devsite-nav-item"><a href="/maps/coverage" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/coverage" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/coverage" ><span class="devsite-nav-text" tooltip>Map Coverage Details</span></a></li> <li class="devsite-nav-item"><a href="/maps/software-support" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/software-support" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/software-support" ><span class="devsite-nav-text" tooltip>Mobile OS and software support</span></a></li> <li class="devsite-nav-item"><a href="/maps/launch-stages" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/launch-stages" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/launch-stages" ><span class="devsite-nav-text" tooltip>Launch stages</span></a></li> <li class="devsite-nav-item"><a href="/maps/deprecations" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/deprecations" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/deprecations" ><span class="devsite-nav-text" tooltip>Deprecations</span></a></li> <li class="devsite-nav-item"><a href="/maps/asset-tracking-plan" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/asset-tracking-plan" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/asset-tracking-plan" ><span class="devsite-nav-text" tooltip>Asset Tracking Plan</span></a></li> <li class="devsite-nav-item"><a href="/maps/root-ca-faq" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/root-ca-faq" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/root-ca-faq" ><span class="devsite-nav-text" tooltip>Root CA Migration FAQ</span></a></li> <li class="devsite-nav-item"><a href="/maps/domains" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/domains" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/domains" ><span class="devsite-nav-text" tooltip>Domains</span></a></li> <li class="devsite-nav-item"><a href="/maps/roles" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/roles" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/roles" ><span class="devsite-nav-text" tooltip>Project roles comparison</span></a></li> <li class="devsite-nav-item"><a href="/maps/prelaunch-checklist" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/prelaunch-checklist" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/prelaunch-checklist" ><span class="devsite-nav-text" tooltip>Pre-Launch Checklist</span></a></li> <li class="devsite-nav-item"><a href="/maps/premium/overview" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/premium/overview" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/premium/overview" ><span class="devsite-nav-text" tooltip>Premium Plan</span></a></li> <li class="devsite-nav-item"><a href="/maps/url-encoding" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/url-encoding" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/url-encoding" ><span class="devsite-nav-text" tooltip>URL Encoding</span></a></li> <li class="devsite-nav-item"><a href="/maps/third-party-platforms/wordpress" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /maps/third-party-platforms/wordpress" track-type="bookNav" track-name="click" track-metadata-eventdetail="/maps/third-party-platforms/wordpress" ><span class="devsite-nav-text" tooltip>WordPress Users</span></a></li> </ul> <ul class="devsite-nav-list" menu="Documentation" aria-label="Side menu" hidden> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Get Started </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/get-started" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Get Started with Google Maps Platform" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Get Started with Google Maps Platform </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/api-picker" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: API Picker" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > API Picker </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/billing-and-pricing/overview" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Billing & Pricing" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Billing & Pricing </span> </a> </li> <li class="devsite-nav-item"> <a href="https://mapsplatform.google.com/resources/trust-center" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Security & Compliance" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Security & Compliance </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/reporting-and-monitoring/overview" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Reporting & Monitoring" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Reporting & Monitoring </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/faq" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: FAQ" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > FAQ </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/support" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Support and Resources" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Support and Resources </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/support/care" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Customer Care" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Customer Care </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/incident-management" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Incident Management" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Incident Management </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Maps </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/javascript" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps JavaScript API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps JavaScript API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/android-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps SDK for Android" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps SDK for Android </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/ios-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps SDK for iOS" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps SDK for iOS </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/flutter-package/overview" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Google Maps for Flutter" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Google Maps for Flutter </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/embed" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps Embed API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps Embed API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/maps-static" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps Static API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps Static API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/streetview" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Street View Static API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Street View Static API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/urls" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps URLs" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps URLs </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/aerial-view" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Aerial View API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Aerial View API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/elevation" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Elevation API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Elevation API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/tile" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Map Tiles API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Map Tiles API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/datasets" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Maps Datasets API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Maps Datasets API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/web-components" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Web Components (Preview)" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Web Components (Preview) </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Routes </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/routes" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Routes API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Routes API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/navigation/android-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Navigation SDK for Android" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Navigation SDK for Android </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/navigation/ios-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Navigation SDK for iOS" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Navigation SDK for iOS </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/cross-platform/navigation" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Navigation for Flutter" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Navigation for Flutter </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/cross-platform/navigation" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Navigation for React Native" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Navigation for React Native </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/roads" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Roads API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Roads API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/directions" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Directions API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Directions API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/distance-matrix" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Distance Matrix API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Distance Matrix API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/route-optimization" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Route Optimization API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Route Optimization API </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Solutions </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/solutions" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Industry solutions" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Industry solutions </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/mobility" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Mobility services" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Mobility services </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Places </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/places/web-service" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Places API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Places API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/places/android-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Places SDK for Android" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Places SDK for Android </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/places/ios-sdk" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Places SDK for iOS" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Places SDK for iOS </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/javascript/places" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Places Library, Maps JavaScript API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Places Library, Maps JavaScript API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/geocoding" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Geocoding API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Geocoding API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/geolocation" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Geolocation API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Geolocation API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/address-validation" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Address Validation API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Address Validation API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/timezone" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Time Zone API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Time Zone API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/places-insights" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Places Insights API (Preview)" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Places Insights API (Preview) </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Environment </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/air-quality" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Air Quality API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Air Quality API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/pollen" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Pollen API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Pollen API </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/documentation/solar" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Solar API" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Solar API </span> </a> </li> <li class="devsite-nav-item devsite-nav-heading"> <span class="devsite-nav-title" tooltip > <span class="devsite-nav-text" tooltip > Additional Resources </span> </span> </li> <li class="devsite-nav-item"> <a href="/maps/api-security-best-practices" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: API Security Best Practices" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > API Security Best Practices </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/digital-signature" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Digital Signature Guide" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Digital Signature Guide </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/coverage" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Map Coverage Details" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Map Coverage Details </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/optimization-guide" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Optimization Guide" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Optimization Guide </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/software-support" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Mobile OS and software support" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Mobile OS and software support </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/launch-stages" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Launch stages" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Launch stages </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/deprecations" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Deprecations" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Deprecations </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/asset-tracking-plan" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Asset Tracking Plan" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Asset Tracking Plan </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/url-encoding" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: URL Encoding" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > URL Encoding </span> </a> </li> <li class="devsite-nav-item"> <a href="/maps/third-party-platforms/wordpress" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: WordPress Users" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > WordPress Users </span> </a> </li> </ul> <ul class="devsite-nav-list" menu="Community" aria-label="Side menu" hidden> <li class="devsite-nav-item"> <a href="https://stackoverflow.com/questions/tagged/google-maps" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: StackOverflow" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > StackOverflow </span> </a> </li> <li class="devsite-nav-item"> <a href="https://github.com/googlemaps/" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: GitHub" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > GitHub </span> </a> </li> <li class="devsite-nav-item"> <a href="https://www.youtube.com/c/GoogleMapsPlatform" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: YouTube" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > YouTube </span> </a> </li> <li class="devsite-nav-item"> <a href="https://discord.gg/f4hvx8Rp2q" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Discord" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Discord </span> </a> </li> <li class="devsite-nav-item"> <a href="https://twitter.com/GMapsPlatform" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: X (Twitter)" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > X (Twitter) </span> </a> </li> <li class="devsite-nav-item"> <a href="https://issuetracker.google.com/bookmark-groups/76561" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Issue Tracker" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Issue Tracker </span> </a> </li> <li class="devsite-nav-item"> <a href="https://devlibrary.withgoogle.com/products/maps" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Responsive Tab: Google Dev Library" track-type="navMenu" track-metadata-eventDetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip > Google Dev Library </span> </a> </li> </ul> </div> </div> </nav> </devsite-book-nav> <section id="gc-wrapper"> <main role="main" class="devsite-main-content" has-book-nav > <devsite-content> <article class="devsite-article"><style> /* Styles inlined from /maps/styles/no-feedback.css */ /* Hide "Send feedback" button to the top of article pages to avoid confusing users on Support-centric pages" */ devsite-feedback[position="header"] button { display:none; } </style><style> /* Styles inlined from /maps/styles/support.css */ .community { background: green; } .silver { background: silver; } .gold { background: gold; } div.mobile table { border: 1px solid #ccc; } .white-bg { background: #fff; } td.support-level { font-size: 140%; background: #fff; } .features-mobile { background: #e1f5fe; font-weight: 500; } table.comparison .section-row { background: #e1f5fe; } table.comparison .section-header { font-size: 120%; } table.comparison .align { text-align: center; vertical-align: middle; } table.comparison .valign { vertical-align: middle; } .mobile { display: none; } /* Support Link Buttons */ .support-btn-container { display: -webkit-box; display: -ms-flexbox; display: flex; -ms-flex-wrap: wrap; flex-wrap: wrap; list-style: none; margin: -20px 0 0 -20px; padding: 0; } .support-btn { -webkit-box-flex: 0; -ms-flex: 0 0 50%; flex: 0 0 50%; margin: 0; padding: 20px 0 0 20px; text-align: left; } .support-btn-link { display: -webkit-box; display: -ms-flexbox; display: flex; height: 100%; padding: 16px; text-align: left; white-space: normal; } .support-btn-icon { -ms-flex-item-align: center; -ms-grid-row-align: center; align-self: center; } .support-btn-icon, .support-btn-icon.material-icons { font-size: 28px !important; height: 28px !important; margin: 0 16px 0 0 !important; width: 28px !important; } .support-btn-content h2, .support-btn-content > p { margin: 0; } .support-btn-content h2 { font-size: 18px; line-height: 24px; text-transform: none; } .support-btn-content > p { color: #5f6368; font-family: Roboto, sans-serif; font-weight: 400; line-height: 20px; text-transform: none; } .support-btn .devsite-back-to-top-link { display: none; } .known-issues { color: #F2A600; } .search-docs { color: #455A64; } .faq { color: #0F9D58; } .bug-report { color: #D50000; } @media screen and (max-width: 800px) { .mobile { display: block; } .desktop-only { display: none !important; } } @media screen and (max-width: 600px) { .support-btn { -ms-flex: 0 0 100%; flex: 0 0 100%; } } </style><style> /* Styles inlined from /maps/documentation/local_extensions.css */ .version { text-align: right; } .code { color: #006000; font-family: "Courier", monospace; font-size: 100%; } .grid td { padding: 4px; border-collapse: collapse; border: 1px solid gray; } .header td { font-weight: bold; background: #EEEEEE; } .encodeBox { width: 550px; height: 40px; font-size: 14px; font-family: Courier; } .inputField { width: 160px; } #pointList { width: 300px; font-size: 12px; } #txtAddress { width: 14em; } .welcome { border: none; } .welcome td{ border: none; padding:0 10px 0 10px; } .number { background-color: #E5ECF9; text-align:center; vertical-align:middle; padding: 0 5px; } .leftpadding { padding: 0 0 0 10px; } .identifier { color: black; } /* List the contents inline to save vertical space */ .summarylist { margin-right: 4em; } .summarylist li { display: inline; margin: 0em; margin-right: 0.2em; line-height: 1.5em; } /* Self-links for Maps API for Flash */ a.self-link:link { color: #0000cc; text-decoration: none; } a.self-link:active { color: #0000cc; text-decoration: none; } a.self-link:visited { color: #0000cc; text-decoration: none; } /* Self-links for Maps API */ .self-link { cursor: pointer; } .blackbg { background: #333; } </style><style> /* Styles inlined from /maps/styles/common.css */ /* Enable Billing Modal Dialog Styles */ .devsite-enable-billing-dialog { left: 50%; margin-left: -274px; top: 25%; width: 548px; } .devsite-dialog-close { color: #747474; } #devsite-dialog-onload-billing-enabled { padding: 0; } #devsite-dialog-onload-billing-enabled .get-key-check { background: no-repeat #8cc152 center/72px url(/maps/images/lhimages/v2/check@2x.png); height: 150px; width: 100%; } #devsite-dialog-onload-billing-enabled .devsite-dialog-contents, #devsite-dialog-onload-billing-enabled .devsite-dialog-buttons { margin: 8px; } .devsite-enable-billing-dialog ol { list-style: none; margin: 40px 0; padding: 0; } .devsite-enable-billing-dialog li { counter-increment: step-counter; font-size: 14px; line-height: 16px; margin-bottom: 28px; } .devsite-enable-billing-dialog li::before { border-radius: 50%; border: 2px solid #ececec; color: #00bcd4; content: counter(step-counter); font-size: 14px; font-weight: 500; margin-right: 22px; padding: 6px 10px; } /* Style Wizard introduction */ .styleWizardIntroMain { border-radius: 3px; height: 500; width: 640; } .styleWizardIntroSixMapSamples { left: calc(50% - (500px / 2)); line-height: 1; position: relative; text-align: center; width: 500px; } .styleWizardIntroSample { border: 1px solid rgba(0,0,0,0.07); border-radius: 3px; box-shadow: 0 1px 12px 0 rgba(0,0,0,0.10); display: inline-block; height: 140px; margin: 10px; overflow: hidden; width: 140px; } .styleWizardIntroCaption { text-align: center; } /* TODO(cl/330601385) waiting on fix to be deployed */ .devsite-jsfiddle-hide { position:absolute; top: -99999px; left: -99999px; display:block; } /* Styles for /maps/solutions best practices content */ #bp-background { border-radius: 25px; background: #e8eaed; } #bp-heading span { float:left; margin-right:10px; position:relative; padding: 10px; } /* Use as <ul id="bp-bullet><li>{{ [bp|add]_bullet }}Text here... to have icons serve as the bullet symbol. */ #bp-bullet { list-style-type: none; text-indent: -20px; margin-left: 50px; } #platform-box { float: right; position: relative; width: 35%; padding: 20px 20px 0 20px; margin-left: 30px; margin-bottom: 30px; background-color: #ceead6; border-color: #e8eaed; border-style: solid; } #sb-box { float: right; position: relative; width: 25%; padding: 20px 20px 0 20px; margin-left: 30px; margin-bottom: 30px; background-color: #d2e3fc; border-color: #e8eaed; border-style: solid; } /** Table formatting used in the How to use, How to access, and Inputs and * outputs sections of the API overviews. You can leave the first column blank, * as shown in the How to access sections. 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Use the resources on this page to discover support services for Google Maps Platform, including developer communities, technical guidance, and expert support.</p> <ul class="support-btn-container"> <li class="support-btn"> <a class="button support-btn-link" href="/maps/documentation"> <span class="support-btn-icon material-icons search-docs" aria-hidden="true" translate="no">search</span> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="search-the-documentation" data-text="Search the documentation" tabindex="-1">Search the documentation</h2> <p>Get in-depth technical information, tutorials, and more.</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="/maps/faq"> <span class="support-btn-icon material-icons faq" aria-hidden="true" translate="no">question_answer</span> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="view-the-faq" data-text="View the FAQ" tabindex="-1">View the FAQ</h2> <p>Browse frequently asked questions for fast answers to common questions.</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="#stackoverflow"> <img class="support-btn-icon" src="/static/site-assets/logo-stack-overflow.svg"> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="ask-on-stack-overflow" data-text="Ask on Stack Overflow" tabindex="-1">Ask on Stack Overflow</h2> <p>Get answers to technical questions from other Google Maps developers.</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="#incidents"> <span class="support-btn-icon material-icons known-issues" aria-hidden="true" translate="no">error_outline</span> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="incidents-and-known-issues" data-text="Incidents and known issues" tabindex="-1">Incidents and known issues</h2> <p>Found a problem? See if it's already been reported.</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="#issue_tracker"> <span class="support-btn-icon material-icons bug-report" aria-hidden="true" translate="no">bug_report</span> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="report-a-bug-or-feature-request" data-text="Report a bug or feature request" tabindex="-1">Report a bug or feature request</h2> <p>Want to report a bug in Google Maps Platform? Have a feature you'd love to see? Let us know!</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="#incorrect_data"> <img class="support-btn-icon" src="/static/maps/images/maps-icon.svg" alt="Maps icon"> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="incorrect-maps-data" data-text="Incorrect Maps Data?" tabindex="-1">Incorrect Maps Data?</h2> <p>Send feedback on Google Maps to fix an address, update business information, report a road issue, and more.</p> </div> </a> </li> <li class="support-btn"> <a class="button support-btn-link" href="#contact-maps-support"> <span class="support-btn-icon material-icons" aria-hidden="true" translate="no">contact_support</span> <div class="support-btn-content"> <h2 class="hide-from-toc no-link" id="contact-the-support-team" data-text="Contact the support team" tabindex="-1">Contact the support team</h2> <p>Engage directly with our support team regarding issues and account questions.</p> </div> </a> </li> </ul> <h2 id="stackoverflow" data-text="Ask on StackOverflow" tabindex="-1">Ask on StackOverflow</h2> <p>We use the popular programming Q&A website <a href="https://stackoverflow.com/questions/tagged/google-maps" class="external">Stack Overflow</a> to field technical questions about Google Maps Platform. Stack Overflow is a collaboratively-edited question and answer site for programmers. The site is not run by Google, but you can <a href="https://stackoverflow.com/users/login" class="external">sign in</a> using your Google Account. Members of the Google Maps Platform team monitor several Google Maps-related tags on Stack Overflow. It's a great place to ask technical questions about developing and maintaining your app. </p> <p>The table below provides links to the Google Maps Platform product documentation, as well as links to Stack Overflow tagged for each API.</p> <table class="grid" id="support_resources"> <thead> <tr> <th>Product Documentation</th> <th>Coding Questions on Stack Overflow</th> </tr> </thead> <tbody> <tr> <td> <a href="/maps/documentation/address-validation/overview">Address Validation API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-address-validation-api" class="external">google-address-validation-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/aerial-view/overview">Aerial View API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-aerial-view-api" class="external">google-aerial-view-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/air-quality/overview">Air Quality API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-air-quality-api" class="external">google-air-quality-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/directions/start">Directions API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-direction" class="external">google-direction</a> </td> </tr> <tr> <td> <a href="/maps/documentation/distance-matrix/start">Distance Matrix API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-distancematrix-api" class="external">google-distancematrix-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/elevation/start">Elevation API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-elevation-api" class="external">google-elevation-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/geocoding/start">Geocoding API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-geocoding-api" class="external">google-geocoding-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/geolocation/overview">Geolocation API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-geolocation" class="external">google-geolocation</a> </td> </tr> <tr> <td> <a href="/maps/documentation/gaming">Google Maps Platform gaming services</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps" class="external">google-maps</a> </td> </tr> <tr> <td> <a href="/maps/documentation/cloud-customization/overview">Maps Customization (Cloud-based maps styling)</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps" class="external">google-maps</a> </td> </tr> <tr> <td> <a href="/maps/documentation/javascript/tutorial">Maps JavaScript API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-api-3" class="external">google-maps-api-3</a> </td> </tr> <tr> <td> <a href="/maps/documentation/android-sdk/overview">Maps SDK for Android</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-android-api-2" class="external">google-maps-android-api-2</a> </td> </tr> <tr> <td> <a href="/maps/documentation/ios-sdk/overview">Maps SDK for iOS</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-sdk-ios" class="external">google-maps-sdk-ios</a> </td> </tr> <tr> <td> <a href="/maps/documentation/tile">Map Tiles API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-map-tiles-api" class="external">google-map-tiles-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/embed/guide">Maps Embed API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-embed" class="external">google-maps-embed</a> </td> </tr> <tr> <td> <a href="/maps/documentation/datasets">Maps Datasets API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps" class="external">google-maps</a> </td> </tr> <tr> <td> <a href="/maps/documentation/maps-static/overview">Maps Static API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-static-maps" class="external">google-static-maps</a> </td> </tr> <tr> <td> <a href="/maps/documentation/urls/guide">Maps URLs</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-urls" class="external">google-maps-urls</a> </td> </tr> <tr> <td> <a href="/maps/documentation/navigation/android-sdk">Navigation SDK for Android</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-nav-sdk+android" class="external">google-nav-sdk+android</a> </td> </tr> <tr> <td> <a href="/maps/documentation/navigation/ios-sdk">Navigation SDK for iOS</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-nav-sdk+ios" class="external">google-nav-sdk+ios</a> </td> </tr> <tr> <td> <a href="/maps/documentation/places/web-service/overview">Places API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-places-api+web-services" class="external">google-places-api+web-services</a> </td> </tr> <tr> <td> <a href="/maps/documentation/javascript/places">Places JavaScript library</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-api-3" class="external">google-maps-api-3</a>, <a href="https://stackoverflow.com/questions/tagged/google-places-api" class="external">google-places-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/places/android-sdk/start">Places SDK for Android</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-places-api+android" class="external">google-places-api+android</a> </td> </tr> <tr> <td> <a href="/maps/documentation/places/ios-sdk/start">Places SDK for iOS</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-places-api+ios" class="external">google-places-api+ios</a> </td> </tr> <tr> <td> <a href="/maps/documentation/pollen/overview">Pollen API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-pollen-api" class="external">google-pollen-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/roads/overview">Roads API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-roads-api" class="external">google-roads-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/routes/overview">Routes API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-routes-api" class="external">google-routes-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/solar/overview">Solar API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-solar-api" class="external">google-solar-api</a> </td> </tr> <tr> <td> <a href="/maps/documentation/streetview/overview">Street View Static API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-street-view" class="external">google-street-view</a> </td> </tr> <tr> <td> <a href="/maps/documentation/timezone/start">Time Zone API</a> </td> <td> <a href="https://stackoverflow.com/questions/tagged/google-maps-timezone" class="external">google-maps-timezone</a> </td> </tr> </tbody> </table> <h4 id="if-you-post-a-new-question-on-stack-overflow,-please-consider-the-following:" data-text="If you post a new question on Stack Overflow, please consider the following:" tabindex="-1">If you post a new question on Stack Overflow, please consider the following:</h4> <ul> <li><strong>Before posting</strong>, please search the group to see if someone has already answered your question. You can search from the group homepage.</li> <li><strong>Be very clear</strong> about your question in the subject — it helps those trying to answer your question as well as those who may be looking for information in the future.</li> <li><strong>Give plenty of details</strong> in your post to help others understand your problem. Consider including code snippets, logs, or links to screenshots.</li> <li><strong>Please include a code snippet that demonstrates the problem.</strong> Most people will not debug errors in your code without a simple sample that easily reproduces the problem. If you find it difficult to host your code online, use a service like <a href="https://jsfiddle.net/" class="external">JSFiddle</a>.</li> <li><strong>Read the <a href="https://stackoverflow.com/faq" class="external"> Stack Overflow FAQ</a></strong>. Follow the community site's guidelines and tips to help ensure an answer to your question. For further guidance on how to ask questions on Stack Overflow, please review these Help Center articles: <ul> <li><a href="https://stackoverflow.com/help/how-to-ask" class="external"> How do I ask a good question?</a></li> <li><a href="https://stackoverflow.com/help/on-topic" class="external"> What topics can I ask about here?</a></li> </ul> </li> </ul> <br /> <a class="button button-blue" href="https://stackoverflow.com/questions/ask?tags=google-maps" class="external"> Ask a new question</a> <hr> <h2 id="incidents" data-text="Incidents and known issues" tabindex="-1">Incidents and known issues</h2> <p>Check the following resources for current issues impacting Google Maps Platform:</p> <ul> <li>The <a href="https://status.cloud.google.com/maps-platform/" class="external"> Google Maps Platform Public Status Dashboard</a> provides status information on the products that are generally available and covered by the Google Maps Platform SLA. You can check this dashboard to view the current status of any of those services. You can even click <a href="https://status.cloud.google.com/maps-platform/summary" class="external">View History</a> to see incidents that occurred over the past 365 days. Incidents shown on the dashboard are classified as either Service Outage, Service Disruption, or Service Information, depending on their severity. Note that all incidents are first verified by our support engineers, so there may be a slight delay from the time they were first detected. Incidents that appear on the Maps Public Status Dashboard will surface on the Google Maps Platform status card in the <a href="https://console.cloud.google.com/google/maps-apis/support" target="console" class="gc-analytics-event external" data-category="GMPconsoleSupport" data-action="linkClick: support-contact" data-label="support-contact">Google Maps Platform Support</a> section of the Google Cloud Console, including information and a link to the incident on the Public Status Dashboard.</li> <li>Our Issue Tracker maintains a list of open <a href="https://issuetracker.google.com/savedsearches/5050992" class="external"> known issues</a>. The Issue Tracker includes technical issues that may not be severe enough to be surfaced in the Public Status Dashboard. This is where you can easily view Google-acknowledged bugs and add your own comments to help our teams investigate or identify workarounds.</li> </ul> <p>For more information on how Google Maps Platform incidents are managed, see our article on <a href="https://developers.google.com/maps/incident-management" class="external">Incident Management</a> </p> <hr> <h2 id="issue_tracker" data-text="Report a bug or feature request" tabindex="-1">Report a bug or feature request</h2> <p>If you think you may have found a bug, or if you have a feature request that you would like to share with the Google Maps Platform team, please file a bug or feature request in our <strong>Issue Tracker</strong>.</p> <p class="note"><a href="#enhanced">Enhanced Support</a> customers and Google Maps Platform Partners should <a href="#contact-maps-support">create a support case</a> instead of creating issues in the Issue Tracker. This will ensure adequate response and resolution times.</p> <p>If you are submitting a bug, please include a sample that demonstrates the problem to help us reproduce exactly what you are seeing.</p> <table class="grid" id="issueTracker"> <thead> <tr> <th>All Issues per API</th> <th>Report a Bug</th> <th>Submit a Feature Request</th> </tr> </thead> <tbody> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6330182" class="external">Address Validation API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1230534&template=1727621" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1230534&template=1727430" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6479360" class="external">Aerial View API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1347175&template=1810911" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1347175&template=1810912" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6534431" class="external">Air Quality API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1390133&template=1842697" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1390133&template=1842723" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050143" class="external">Directions API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188841&template=787416" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188841&template=789306" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050145" class="external">Distance Matrix API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188832&template=787712" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188832&template=788014" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050147" class="external">Elevation API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188852&template=788209" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188852&template=787417" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/558483" class="external">Geocoding API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188871&template=788905" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188871&template=788906" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050149" class="external">Geolocation API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188847&template=787419" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188847&template=789307" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6470023" class="external">Map Tiles API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1198620&template=1694520" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1198620&template=1694549" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6572681" class="external">Maps Customization (Cloud-based maps styling)</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1415514&template=1863115" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1415514&template=1863479" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6483918" class="external">Maps Datasets API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1356770&template=1817518" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1356770&template=1817286" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050148" class="external">Maps Embed API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188814&template=787418" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188814&template=788210" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/558438" class="external">Maps JavaScript API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188853&template=788207" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188853&template=787814" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/issues?q=componentid:188870%2B%20status:open" class="external">Maps SDK for Android</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188870&template=788712" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188870&template=788012" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050151" class="external">Maps SDK for iOS</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188833&template=789005" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188833&template=787421" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/558517" class="external">Maps Static API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188843&template=789108" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188843&template=787424" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/578484" class="external">Maps URLs</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=195646&template=861105" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=195646&template=861509" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5003348" class="external">Navigation SDK for Android</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=310991&template=1010442" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=310991&template=1010443" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5003348" class="external">Navigation SDK for iOS</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=310991&template=1010442" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=310991&template=1010443" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/558482" class="external">Places API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188872&template=787713" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188872&template=789309" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/558438" class="external">Places JavaScript library</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188853&template=788207" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188853&template=787814" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5466581" class="external">Places SDK for Android</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188846&template=789305" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188846&template=787414" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050150" class="external">Places SDK for iOS</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188842&template=788908" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188842&template=788212" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050154" class="external">Pollen API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1424810&template=1870338" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1424810&template=1870311" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050154" class="external">Roads API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1244012&template=1732357" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1244012&template=1733024" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/6331347" class="external">Routes API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188848&template=788909" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188848&template=787423" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050155" class="external">Street View Static API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188843&template=789108" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188843&template=787424" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/issues?q=status:open,type:bug,componentid:1356349" class="external">Solar API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1356349&template=1817492" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=1356349&template=1819865" class="external">Feature Request</a> </td> </tr> <tr> <td> <a href="https://issuetracker.google.com/savedsearches/5050156" class="external">Time Zone API</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188854&template=788213" class="external">Bug Report</a> </td> <td> <a href="https://issuetracker.google.com/issues/new?component=188854&template=788019" class="external">Feature Request</a> </td> </tr> </tbody> </table> <table class="responsive" style="margin-top: 2em;"> <tr> <th colspan="2">Issue tracker status codes</th> </tr> <tr> <td>New</td> <td>This issue/feature request has not been triaged.</td> </tr> <tr> <td>Assigned</td> <td>The issue has a person assigned to it.</td> </tr> <tr> <td>Accepted</td> <td>The issue has been acknowledged by the assignee, who will provide updates when active investigations begin.</td> </tr> <tr> <td>Fixed</td> <td>The issue is resolved in a released version.</td> </tr> <tr> <td>Fixed (Verified)</td> <td>The issue has been addressed and the correctness of the fix has been confirmed.</td> </tr> <tr> <td>Won't fix (Not reproducible)</td> <td>There is either not enough information to fix the issue, or the issue as reported cannot be re-created.</td> </tr> <tr> <td>Won't fix (Intended behavior)</td> <td>The issue describes the expected behavior of the product under the reported circumstances. </td> </tr> <tr> <td>Won't fix (Obsolete)</td> <td>The issue is no longer relevant due to changes in the product.</td> </tr> <tr> <td>Won't fix (Infeasible)</td> <td>The issue requires changes that cannot be implemented in the foreseeable future. </td> </tr> <tr> <td>Duplicate</td> <td>This report duplicates an existing issue.</td> </tr> </table> <table class="responsive" style="margin-top: 2em;"> <tr> <th colspan="2">Issue tracker triaged codes</th> </tr> <tr> <td>PendingFurtherReview</td> <td>This issue has passed initial triage and is waiting for priority review.</td> </tr> <tr> <td>NeatIdea</td> <td>Feature request is acknowledged. We are currently evaluating this request but do not have any plans to implement it. Please star to vote and comment to discuss your use case.</td> </tr> <tr> <td>NeedsMoreInfo</td> <td>This issue/feature request requires more information from the reporter.</td> </tr> </table> <p>Visit the <a href="/maps/premium/portal-shutdown-faq">Google Cloud Support Portal Shutdown FAQ</a> for more information on the changes impacting the support experience.</p> <h2 id="incorrect_data" data-text="Incorrect Maps data" tabindex="-1">Incorrect Maps data</h2> <p>You can directly report problematic data on the Google Maps application at <a href="https://support.google.com/maps/answer/3094045" data-category="GMPsupportPage" data-action="linkClick: incorrect-map-data" data-label="incorrect-map-data">How to send us feedback in Google Maps</a>.</p> <p>As a Maps Platform developer, you can also <a href="#contact-maps-support">Contact Support</a> to report data issues. Support for complex issues (for example, systematic issues or situations where the expected behavior is unclear) requires <a href="#request-assistance-with-a-map-data-quality-issue">Enhanced Support</a>.</p> <h2 id="decide-on-the-right-support-service" data-text="Decide on the right support service" tabindex="-1">Decide on the right support service</h2> <p>Google highly recommends that you have support set up before you need it. <a href="/maps/support/care">Compare support services</a>.</p> <p>To find the level of support you currently have for Google Maps Platform:</p> <ol> <li>Go to <a href="https://console.cloud.google.com/google/maps-apis/support" class="external">Google Maps Platform Support</a> in the Google Cloud Console.</li> <li>Your support service is shown near the bottom of the page.</li> </ol> <h3 id="enhanced" data-text="Enhanced support" tabindex="-1">Enhanced support</h3> <p>Enhanced Support offers 1-hour initial response time for Critical Impact issues 24x7, escalation case privileges, investigation into more complex map data issues, and more. The Enhanced Support service is designed for those who are looking for fast responses around the clock, and additional services to run their Google Maps Platform workloads in production. See <a href="/maps/support/care">Google Maps Platform Customer Care</a> for more information.</p> <h3 id="sign-up-for,-or-cancel,-a-support-service" data-text="Sign up for, or cancel, a support service" tabindex="-1">Sign up for, or cancel, a support service</h3> <p>Only Billing Administrators can change the selected support service, since it will apply to all projects linked to your current Google Cloud Billing account.</p> <p>To sign up for, or cancel, a support service <a href="https://cloud.google.com/contact-maps" class="external">contact sales</a>.</p> <h2 id="contact-maps-support" data-text="Contact the support team" tabindex="-1">Contact the support team</h2> <p>If you find that your questions have not been answered on <a href="https://stackoverflow.com/questions/tagged/google-maps" class="external">Stack Overflow</a> or the <a href="http://issuetracker.google.com" class="external">Issue Tracker</a>, please visit the <a href="https://console.cloud.google.com/google/maps-apis/support" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">Google Maps Platform Support</a> page within the Cloud Console.</p> <p>From the Google Maps Platform Support page, you can <a href="https://console.cloud.google.com/google/maps-apis/support/createcase" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">create new support cases</a> and <a href="#view-cases">view</a>, <a href="#resolving-a-case">resolve</a>, or <a href="#escalating-a-case">escalate</a> existing cases.</p> <aside class="note">Some Support features are available only to <a href="#enhanced">Enhanced Support</a> customers. Learn more about <a href="/maps/support/care">Google Maps Platform Customer Care options</a>.</aside> <p>To manage cases in the Google Maps Platform console, you will need to have one of the following roles:</p> <ul> <li>Project Owner</li> <li>Project Editor</li> <li>Tech Support Editor</li> <li>Tech Support Viewer</li> </ul> <p>The Tech Support Viewer role is only able to view case information and cannot interact with or update the case in any way.</p> <p>To learn more about these roles, including how to apply them, see <a href="#grant-support-access">Grant support access</a>. <a href="/maps/roles">View a comparison of the roles</a> mentioned in the Google Maps Platform documentation.</p> <h3 id="creating-a-support-case" data-text="Create a support case" tabindex="-1">Create a support case</h3> <p>Project Owners, Project Editors, and Tech Support Editors can create support cases. If you don’t have one of these roles, contact your Project Owner or Organization Admin to <a href="#grant-support-access">get access</a>.</p> <aside class="note">Before you create a support case, you must have a valid billing account and have at least one Google Maps Platform API enabled on your project. Go to the <a href="https://console.cloud.google.com/project/_/billing" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">Billing page</a> of the Cloud Console to ensure you have a valid billing account and visit the <a href="https://console.cloud.google.com/marketplace/browse?filter=solution-type:service&filter=category:maps" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport2">Marketplace</a> to enable an API on your project. </aside> <ol> <li>Visit the Google Maps Platform Support <a href="https://console.cloud.google.com/google/maps-apis/support/createcase" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport"> Create a Case</a> page in the Cloud Console. <ul> <li> Alternatively, you can click the 'Create Case' button at the top of the <a href="https://console.cloud.google.com/google/maps-apis/support" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">Google Maps Platform Support</a> page. </li> </ul> </li> <li>Select the <strong>project</strong> related to your question in the top dropdown bar of the Cloud Console.</li> <li>Fill out the form in detail.</li> <li>Once your case is created, you can correspond with Support via Email.</li> </ol> <h3 id="manage-support-cases" data-text="Manage your cases" tabindex="-1">Manage your cases</h3> <p>View, resolve, or escalate your support cases from the Cloud Console. Please communicate with support on your cases by responding to case emails. In the future, you can look forward to replying to cases in the Cloud Console.</p> <h4 id="view-cases" data-text="View cases" tabindex="-1">View cases</h4> <p>Your cases are visible on the <a href="https://console.cloud.google.com/google/maps-apis/support/cases" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">Cases page</a>, while your most recent cases are also visible on the <a href="https://console.cloud.google.com/google/maps-apis/support" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="contactMapsSupport">Google Maps Platform Support Overview</a> page, which you can use to go to the Cases page. Select any case to see its details and interact with Google Maps Platform Support.</p> <p>Cases are scoped to the selected project, so you will only see cases that were created within that project. If you have multiple projects and cannot find an expected support case, check to see if you are viewing the project from where you originally created the support case.</p> <h4 id="resolving-a-case" data-text="Resolve a case" tabindex="-1">Resolve a case</h4> <p>If your case no longer requires support, you can either inform Support via email or you can click the 'Resolve' button at the top of the Case Details page for your case.</p> <h3 id="grant-support-access" data-text="Grant support access" tabindex="-1">Grant support access</h3> <p>A Project Owner or an Organization Admin can grant all available <a href="https://cloud.google.com/iam/docs/understanding-roles#role_types">roles</a> from the IAM page.</p> <ol> <li><a href="https://console.cloud.google.com/iam-admin/iam" target="console" class="gc-analytics-event external" data-category="supportResources" data-action="linkClick: link" data-label="grantSupportAccess">Open the IAM page</a> in the Cloud Console.</li> <li>Select <strong>Select a project</strong> > choose a project from the dropdown > <strong>Open</strong>.</li> <li>Select <strong>Add</strong>, then enter the new member’s email address. <ul> <li>You can add individuals, service accounts, or Google Groups as members, but every project must have at least one individual as a member.</li> </ul></li> <li>Select the member’s role. For best security practices, we strongly recommend giving the member the lowest permissions needed. Members with <strong>Project Owner</strong> permissions are able to manage all aspects of the project, including shutting it down. <ul> <li>To grant <strong>Project Owner</strong> or <strong>Project Editor</strong> permissions, choose the appropriate role under <strong>Project</strong>.</li> <li>To limit a member’s permissions to filing technical support cases, choose the <strong>Tech Support Editor</strong> role under <strong>Support</strong>.</li> </ul></li> <li>Save your changes.</li> </ol> <h3 id="contact-billing-support-as-a-billing-admin" data-text="Contact Billing Support as a Billing Admin" tabindex="-1">Contact Billing Support as a Billing Admin</h3> <p>The <strong>Billing Admin</strong> role does not grant permissions to create support cases on its billing account, because access to Support (Tech or Billing) is based on project permissions, and is granted to <strong>Project Owners</strong>, <strong>Project Editors</strong>, or <strong>Tech Support Editors</strong> on a project tied to the billing account. If you do not have access to any project tied to the billing account:</p> <ol> <li>Create a new project. You are automatically assigned the <strong>Project Owner</strong> role for this project.</li> <li>Enable billing on your new project, using the billing account used for your group's other projects.</li> <li>Enable a Google Maps Platform API from this new project.</li> </ol> <p>Learn how to <a href="/maps/get-started#create-project">create a project, enable billing for it, and enable an API</a>.</p> <p>Since you are the Project Owner for this new project, you have access to Google Maps Platform API support case creation from that new project and can make inquiries about the billing account attached to it.</p> <h3 id="support-response-times" data-text="Support response times" tabindex="-1">Support response times</h3> <p>Support response times are indicated in the table below (resolution times may vary):</p> <table> <tr> <td><strong>Priority level</strong></td> <td><strong>Definition</strong></td> <td><strong>Standard Support response time</strong></td> <td><strong>Enhanced Support response time</strong></td> </tr> <tr> <td><strong>Critical Impact - Service Unusable in Production</strong></td> <td>Critical functions of your production application are unavailable and there's no feasible workaround.</td> <td>1 hour on weekdays, excluding <a href="https://support.google.com/googlecloud/answer/6047804" class="external">regional holidays</a></td> <td>1 hour on weekdays and weekends</a></td> </tr> <tr> <td><strong>High Impact - Service Severely Impaired</strong></td> <td>This issue is critically impacting a single user or critically impacting collaboration among users. Service doesn't work as expected, and there's no feasible workaround.</td> <td>24 hours on weekdays</td> <td>4 hours on weekdays and weekends</a></td> </tr> <tr> <td><strong>Medium Impact - Service Partially Impaired</strong></td> <td>Service does not work as expected but a workaround is easily available.</td> <td>24 hours on weekdays</td> <td>24 hours on weekdays</td> </tr> <tr> <td><strong>Low Impact - Service Fully Usable</strong></td> <td>Service does not work as desired, but functions (a workaround is not necessary).</td> <td>24 hours on weekdays</td> <td>24 hours on weekdays</td> </tr> </table> <h4 id="privacy-inquiries" data-text="Privacy inquiries" tabindex="-1">Privacy inquiries</h4> <p>For questions related to data privacy and protection, you can contact us using the <a href="https://support.google.com/cloud/contact/maps_api_privacy" class="external"> Data Privacy Inquiry Form</a>.</p> <h3 id="escalating-a-case" data-text="Escalate a case" tabindex="-1">Escalate a case</h3> <aside class="note"><b>Note:</b> Case escalation is available only to <a href="#enhanced">Enhanced Support</a> subscribers.</aside> <p>If you think that your case is not being handled optimally, you can escalate the case. An escalation manager will review your case to ensure that it is handled properly. Escalation managers can provide additional expertise or better prioritize a case based on business requirements, but they cannot grant exceptions to policies or terms of service.</p> <p>One hour after a case is first submitted, you may escalate it. Use the Escalate button found in the footer of your support emails, in the case creation confirmation email, or in any response to the case. You can also click the 'Escalate' button at the top of the Case Details page for your case.</p> <h3 id="request-video-conferencing" data-text="Request video conferencing" tabindex="-1">Request video conferencing</h3> <aside class="note"><b>Note:</b> Video conferencing is available only to <a href="#enhanced">Enhanced Support</a> subscribers.</aside> <p>If you think that your case would benefit from a voice/video conference to aid in communication and issue resolution, open a Technical support case and request a video call, describing a meeting objective, and offer possible times (including time zone). Upon receiving a request, Google Maps Platform Support will schedule a session using Google Meet or a videoconferencing system of your choosing.</p> <h3 id="request-an-sla-incident-report" data-text="Request an SLA incident report" tabindex="-1">Request an SLA incident report</h3> <aside class="note"><b>Note:</b> Requesting incident reports is available only to <a href="#enhanced">Enhanced Support</a> subscribers.</aside> <p>If you have experienced an incident that breached the <a href="https://cloud.google.com/maps-platform/terms/sla" class="external">Google Maps Platform Service Level Agreement (SLA)</a>, you can open a Technical support case to request an incident report. If you had opened a support case during the incident, you can make a request for an incident report on that case, rather than opening a new case. The incident report will include information about the impact and mitigation of the incident, and prevention steps that are taken to avoid such incidents in the future.</p> <h3 id="request-assistance-with-a-map-data-quality-issue" data-text="Request Assistance with a map data quality issue" tabindex="-1">Request Assistance with a map data quality issue</h3> <aside class="note"><b>Note:</b> Assistance with map data quality issues is available only to <a href="#enhanced">Enhanced Support</a> subscribers.</aside> <p>If you have a complex issue around map data quality that requires investigation (such as a potential missing address or inaccurate address data), open a Technical support case and request a complex map data investigation. In your case, include details about the map data quality issue. Upon receiving a request, Google Maps Platform Support will engage with you to investigate the map data quality issue, and Google may make corresponding data changes.</p>  <h2 id="staying_informed" data-text="Staying informed" tabindex="-1">Staying informed</h2>  <p>Google Cloud <a href="https://cloud.google.com/iam/docs/understanding-roles#basic-definitions" class="external">project owners</a> receive emails about backwards incompatible changes, mandatory migrations, legal, billing, and security issues that may affect their projects. To receive proactive notifications about such changes that might impact your project, <a href="https://cloud.google.com/iam/docs/granting-changing-revoking-access" class="external">assign the owner role</a> with a monitored email address for each of your projects. Additionally, we recommend adding <a href="https://cloud.google.com/resource-manager/docs/managing-notification-contacts#managing-individual" class="external">Essential Contacts</a> to receive notifications in other <a href="https://cloud.google.com/resource-manager/docs/managing-notification-contacts#notification-categories" class="external">categories</a>.</p> <p>Here are some other ways to stay up to date with Google Maps Platform:</p> <ul> <li>The <a href="https://status.cloud.google.com/maps-platform/" class="external"> Maps Public Status Dashboard</a> tracks the availability and status of the Google Maps Platform APIs. It is the first place to check when you discover an issue is affecting you. The dashboard shows incidents that affect many customers, so if you see an incident listed it is likely related to your problem. </li> <li>Use the <strong>RSS Feed</strong> or <strong>JSON History</strong> links at the bottom of the <a href="https://status.cloud.google.com/maps-platform/" class="external"> Maps Public Status Dashboard</a> to view a feed of current and past incidents. Every post to the Dashboard will trigger a post to the feed. To keep you updated, each post to the feed will include all the messages and updates pertaining to the corresponding Dashboard event. That way you won't need to dig through your feed history to piece together how things are progressing. RSS feeds are published in XML format. Browser extensions such as <a href="https://chrome.google.com/webstore/detail/rss-subscription-extensio/nlbjncdgjeocebhnmkbbbdekmmmcbfjd/" class="external" target="_blank"> RSS Subscription Extension (by Google)</a> allow you to preview the feed content and subscribe through your favorite RSS reader. JSON History is a <a href="https://jsonfeed.org/" class="external">JSON Web Feed</a> of past incidents. A range of software libraries and web frameworks <a href="https://en.wikipedia.org/wiki/JSON_Feed" class="external" target="_blank"> support</a> content syndication via JSON Feed. </li> <li>Subscribe to our Google Groups to stay up to date with changes, outages, and other announcements. <ul> <li><a href="https://groups.google.com/a/googlemaps.community/forum/#!forum/google-maps-platform-notifications" class="external"> google-maps-platform-notifications</a>: Technical updates about Google Maps Platform APIs and web services, outage notifications, and platform feature announcements (~3-5 per month).</li> <li><a href="https://groups.google.com/forum/#!forum/google-maps-js-api-v3-notify" class="external"> google-maps-js-api-v3-notify</a>: New releases of the Google Maps JavaScript API (~4 messages per year).</li> </ul> </li> <li>The <a href="https://mapsplatform.google.com/resources/blog" class="external">Google Maps Platform Blog</a> is a useful source of news and updates across all of Google's Geo developer products.</li> <li>The <a href="https://cloud.google.com/blog/" class="external">Google Cloud Blog</a> provides updates on all Google Cloud products, including the Google Maps Platform.</li> <li>Subscribe to the <a href="https://www.youtube.com/googlemapsplatform" class="external">Google Maps Platform YouTube channel</a> for news announcements, developer tips, and featured developer stories. <ul> <li>Learn how to get the most out of our APIs and SDKs with our developer best practice videos in the <a href="https://www.youtube.com/playlist?list=PL2rFahu9sLJ0pXNXfSiBlwqK4UidLIQWJ" class="external">Google Maps Platform Geocasts playlist</a>.</li> <li>Focus on the latest features and product announcements with the <a href="https://www.youtube.com/playlist?list=PL2rFahu9sLJ2MpkdTmO4FxYmLZeEnt3mx" class="external">What's New on Google Maps Platform playlist</a>.</li> </ul> </li> </ul> <h2 id="terms-of-use" data-text="Terms of use" tabindex="-1">Terms of use</h2> <p>For your reference, here are the documents relating to your usage:</p> <ul> <li><a href="https://cloud.google.com/maps-platform/terms/" class="external">Terms of Service</a>: Describes your rights and obligations as a Google Maps Platform customer.</li> </ul> </div> <devsite-recommendations display="in-page" hidden yield> </devsite-recommendations> <devsite-recommendations id="recommendations-link" yield></devsite-recommendations> <div class="devsite-floating-action-buttons"> </div> </article> <devsite-content-footer class="nocontent"> <p>Except as otherwise noted, the content of this page is licensed under the <a href="https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 License</a>, and code samples are licensed under the <a href="https://www.apache.org/licenses/LICENSE-2.0">Apache 2.0 License</a>. 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